Mitsubishi ElectronicsメーカーQSPCUの使用説明書/サービス説明書
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QSCPU User's Manual (Hardware Design, Maintenance and Inspection) -QS001CPU.
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A - 1 SAFETY PRECAUTIONS (Read t hese pre cautions be fore using this produc t.) Befo re usin g thi s prod uct, pl ease r ead thi s man ual and t he re levan t manua ls caref ull y and p ay f ull a ttenti on to sa fety t o handl e the p roduct c orrectly .
A - 2 [Design Precaut ions] [Design Precaut ions] WA R N I N G All o utput si gnals from a s afety CP U modu le to t he CC -Link Sa fety s ystem m aster m odule are prohib ited t o use. These sign als can be found in the CC -Link S afety Sys tem Mast er Modul e User's Manual.
A - 3 [Inst allati on Precautions] [Wiring Precautions] CAUTION Use the saf ety pro grammable con troll er in a n environ ment that meet s the general spec ificat ions in this ma nual. Fai lure to do so may r esult in elec tric sho ck, fire, malf unctio n, or damage to or deteri orati on of the product .
A - 4 [Wiring Precaution s] CAUTION Indivi dually ground the FG a nd LG termi nals of the prog rammable contr oll er with a gr ound resist ance of 100 or less. Failur e to do so may result in elec tric shock or mal func tion . Use a solde rless termin al with insul ation sleeve for wiri ng of a ter minal block.
A - 5 [Wiring Precautions] [S tartup and Maintenance Precau tions] CAUTION Mitsu bishi progra mmable c ontrol lers must be inst alled in con trol p anel s. Connect the mai n power su pply to th e power supply mod ule in the contr ol panel th rough a rela y term inal bl ock.
A - 6 [St artup and Main tenance Precautions] CAUTION The on line op erations per formed from a personal c omput er to a running safe ty programma ble controller (Program change when a safety CPU modu.
A - 7 [Disposal Precaution s] [T ransport a tion Precautions] CAUTION When di sposin g of th is produc t, treat it as ind ustri al waste. When dispo sing of batt eries, sep arate them from ot her wastes ac cordi ng to the local re gulations. (For de ta ils of bat tery regula tions in EU membe r states , refe r to A ppendix 4.
A - 8 CONDITIONS OF USE FOR THE PRODUCT (1) Alth ough MELC O has obt ained the cert ification fo r Produ ct's compliance to the i nternation al safety st andards IEC6 1508, EN 954-1/ ISO13849-1 f rom TUV Rheinla nd, this fac t does no t guaran tee that Prod uct wil l be free from an y malfunct ion or failur e.
A - 9 REVISIONS The man ual number is given on th e botto m lef t of the back cover . Print Date Manual Number Revision Sep., 2006 SH(NA)-080 626E NG-A First ed ition May , 2007 SH(NA)-080 626ENG-B Section 2.2, 4.1, 5.1, 6.1, 9.1 .1, 9.1. 3, 10.1, 10 .
A - 10 The man ual number is g iven on the b ottom lef t of the bac k cover . Japa nese Manual V ersion SH-080 607-K 2006 MIT SUBISHI ELECTRIC CORPORA TION Print D ate Manual Number Revision Jun., 2013 SH(NA)-080626ENG-J Section 2.1.1, 5.3, 9.1 .5 Sec tion 9 .
A - 11 SAFETY PRE CAUTIONS .............. ............. .................... ................... ................... ............. ........... .................... A - 1 CONDITION S OF USE FOR THE PRODUCT ......... .................... ...............
A - 12 CHAPTER5 POWER SUPPLY MODULE 5 - 1 to 5 - 5 5.1 Specifi cations .. ................... .................... ............. ................... ................... .................. ............... ...... 5 - 1 5.2 Precautio n when connec ting the un interruptible power suppl y .
A - 13 CHAPTER1 1 MAINTENANCE AND INSPECTION 11 - 1 to 11 - 11 11.1 Daily Inspe ction ................... ............. ................... ................... .................... ............. .... ............... ... 11 - 3 11.2 Periodic Inspection .
A - 14 Appendi x 4 Hand ling of Batteri es and Devices with Built-in B atteries in EU Member S tates ..... .......... Ap p- 7 Appendix 4.1 Dispos al precau tions ................ ............. ................... .................... .................
A - 15 (Relate d manual).... ............. QSCPU User's M anual (Fu nction E xplanation, Program Fun damentals) CONTENTS CHAPTER1 O VERVIEW 1.1 Featur es 1.2 Progra m Storag e and Ope ration 1.3 Devices and Instr uctions Co nvenient for Progr amming 1.
A - 16 5.1.1 Memo ry configu ration an d storab le data 5.1. 2 Prog ram m emory 5.1.3 Standar d ROM 5.1.4 Standar d ROM progr am executi on (boot run) and wr iting 5.2 Pro gram Fil e St ruct ure 5.3 File Oper ation by GX Develo per and Ha ndling P recautions 5.
A - 17 CHAPTER7 COMMUNICAT ION WITH INTELLIGENT FUNCTION MO D ULE 7.1 Commun ication with CC-Link Safety master mod ule 7.2 Commun ication with CC-Link IE Field Network Master/Loc al Module (With Safe ty Functio ns) 7.3 Commun ication with CC- Link IE Contr oller Netwo rk Module or MELSECNE T/H Modu le 7.
A - 18 11.1 Items to be examine d for progr am crea tion 11.2 Proced ure for writ ing progr am 11.3 Boot run procedure APPENDI C ES Appendi x 1 Spec ial Re lay Lis t Appendi x 2 Spec ial Regi ster Lis.
A - 19 ABOUT MANUALS Read the fo llowing m anual befo re desi gning and construct ing a safety system. The man ual related to this pr oduct is s hown belo w .
A - 20 Remark Printed ma terials ar e separately availab le for sing le item pu rchase. O rder the manual b y quoting the manual number o n the table abo ve (Mode l code).
A - 21 HOW THIS MANU AL IS ORGANIZED In addition, thi s manual provide s the following expla nations. POINT Explains the matters to be es pecially noted, the functi ons and others rela ted to the descr iption on that page. Remark Provides the reference destinatio n related to the description on that page and the conven ient infor mation.
A - 22 HOW TO USE THIS M ANUAL This manu al is prepare d for user s to under stand the hardwa re specif ications of those modules such as the CPU modu les, power supply mod ules, and base units, m aintenanc e and insp ections of the sy stem, and t roubleshoo ting requ ired when y ou use QS s eries programma ble contr ollers.
A - 23 GENERIC TERM S AND ABBREV IA TIONS Unless othe rwise s pecifie d, this manua l uses th e followi ng generic terms and abbrev iations t o explain th e QS se ries CPU mo dules.
A - 24 PRECA UTIONS FOR U SE Precau tions for th e first use of the QS s eries CPU m odule When usin g a CPU module for th e first time, th e PLC memo ry needs to be initiali zed using GX Develope r . For details of PLC me mory initi alizati on, refer to the followi ng manual .
1 OVERVIE W 1 - 1 1 OVERVIEW 2 SYSTEM CONFIGURA TION 3 GENERAL SPECIFICATIONS 4 CPU MODULE 5 POWER SUP PL Y MODULE 6 BASE UNI T 7 BA TT ERY 8 CPU MODULE START - UP PROCEDURES CHAPTER1 OVER VIEW This manua l descr ibes the hardwa re specifi cations an d handling methods of the QS series CPU modul e, QS001CPU .
1 - 2 1 OVERVIE W (1) List of QS Series CPU Module manuals The Q S series CPU modul e manuals ar e as sho wn below . For details such as m anual numb ers, r efer to "A bout Manua ls" in this manual.
1 OVERVIE W 1.1 F eatu res 1 - 3 1 OVERVIEW 2 SYSTEM CONFIGURA TION 3 GENERAL SPECIFICATIONS 4 CPU MODULE 5 POWER SUP PL Y MODULE 6 BASE UNI T 7 BA TT ERY 8 CPU MODULE START - UP PROCEDURES 1.
1 - 4 1.1 Features 1 OVERVIE W (2) The safety CPU operation mode is equipped for safe sys tem operation The CPU mo dule is equi pped with two safety CPU operatio n modes. "SA FETY MODE" for safe sy stem ope ration an d "TEST MODE" f or system constr uction an d main tenance.
1 OVERVIE W 1.1 F eatu res 1 - 5 1 OVERVIEW 2 SYSTEM CONFIGURA TION 3 GENERAL SPECIFICATIONS 4 CPU MODULE 5 POWER SUP PL Y MODULE 6 BASE UNI T 7 BA TT ERY 8 CPU MODULE START - UP PROCEDURES (4) Enhanced RAS (a) E nhanced m emory d iagnostics The mem ory diagno stic s equipp ed with the C PU module are enhan ced.
1 - 6 1.1 Features 1 OVERVIE W (5) USB interf ace is equi pped The CP U module is e quipped with the USB in terface t o communic ate with a prog ramming tool.
1 OVERVIE W 1.1 F eatu res 1 - 7 1 OVERVIEW 2 SYSTEM CONFIGURA TION 3 GENERAL SPECIFICATIONS 4 CPU MODULE 5 POWER SUP PL Y MODULE 6 BASE UNI T 7 BA TT ERY 8 CPU MODULE START - UP PROCEDURES (7) Safety.
2 - 1 2. 1 Syst em C onfig urat ion 2 SYSTEM CONFIGURATION CHAPTER2 SYSTEM CONFIGURA TION This sec tion de scribes t he syste m configura tion of th e QS seri es CPU modu le cau tions on use of the system, an d configu red equipme nt.
2 SYSTEM CONFIGURATION 2.1 Syst em Configurati on 2 - 2 1 OVERVIEW 2 SYSTEM CONFIGURA TION 3 GENERAL SPECIFICATIONS 4 CPU MODULE 5 POWER SUP PL Y MODULE 6 BASE UNI T 7 BA TT ERY 8 CPU MODULE START - UP PROCEDURES (2) System configurat ion overview Prec autions • The exte nsion bas e unit c annot be c onnected.
2 - 3 2. 1 Syst em C onfig urat ion 2 SYSTEM CONFIGURATION * 1 : S-mark is a sa fety certification issued by Korea Occupational Safety and Health Agency (KOS HA).
2 SYSTEM CONFIGURATION 2.1 Syst em Configurati on 2.1.1 Prec autions for sys tem conf iguration 2 - 4 1 OVERVIEW 2 SYSTEM CONFIGURA TION 3 GENERAL SPECIFICATIONS 4 CPU MODULE 5 POWER SUP PL Y MODULE 6 BASE UNI T 7 BA TT ERY 8 CPU MODULE START - UP PROCEDURES 2.
2 - 5 2.2 Confi guratio n of Peri pheral D evices 2.1.1 Prec autions for sy stem configurat ion 2 SYSTEM CONFIGURATION 2.2 Conf igura tion of Pe riphe ral Dev ices This sec tion des cribes the configurat ion of the peripher al devi ces usa ble in the safety progra mmable contr oller sy stem.
2 SYSTEM CONFIGURATION 2.3 Ch ecking Serial N umber and Func tion Version 2 - 6 1 OVERVIEW 2 SYSTEM CONFIGURA TION 3 GENERAL SPECIFICATIONS 4 CPU MODULE 5 POWER SUP PL Y MODULE 6 BASE UNI T 7 BA TT ERY 8 CPU MODULE START - UP PROCEDURES 2.
2 - 7 2.3 Chec king Seria l Number and Fu nction Ve rsion 2 SYSTEM CONFIGURATION (3) Checking on the System monitor window (Pr oduct Informati on List window) T o d isplay the win dow for chec king the serial num ber and fu nction v ersion, s elect [Diagnos tics] [S ystem mo nitor] and cli ck the Product In formation List button i n GX Developer .
3 GENERAL SPECIFICATIONS 3 - 1 1 OVERVIEW 2 SYSTEM CONFIGURA TION 3 GENERAL SPECIFICA TIONS 4 CPU MODULE 5 POWER SUP PL Y MODULE 6 BASE UNI T 7 BA TT ERY 8 CPU MODULE START - UP PROCEDURES CHAPTER3 GENERAL SPECIFICA TIONS The perfor mance s pecificati ons of Q S series programma ble contr ollers ar e shown in T able 3.
3 - 2 3 GENERAL SPECIFICATIONS Memo.
4 CPU MODULE 4.1 Perform ance Specification s 4 - 1 1 OVERVIEW 2 SYSTEM CONFIGURA TION 3 GENERAL SPECIFICATIONS 4 CPU MODULE 5 POWER SUP PL Y MODULE 6 BASE UNI T 7 BA TT ERY 8 CPU MODULE START - UP PROCEDURES CHAPTER4 CPU MODULE 4.1 Perf ormanc e S pecific ation s T able4.
4 - 2 4.1 Performance Speci fications 4 CPU MODULE *3 : The value for the CPU m odule whose serial num ber (first four digits) is "1207" or earlier is 0.43A. 5VDC internal current consumption: 0.43A Remark For the ge neral spec ificati ons, refer to CHAPTER 3.
4 CPU MODULE 4.2 Part Na mes 4 - 3 1 OVERVIEW 2 SYSTEM CONFIGURA TION 3 GENERAL SPECIFICATIONS 4 CPU MODULE 5 POWER SUP PL Y MODULE 6 BASE UNI T 7 BA TT ERY 8 CPU MODULE START - UP PROCEDURES 4.2 Part Names Figure 4.1 Fro nt face Figure 4.2 With front co ver open Figure 4.
4 - 4 4. 2 Part Na mes 4 CPU MODULE *1 : T urns On duri ng the initial p rocessing (sel f-diagnos tics, etc.) right afte r the pow er-on or res et cancel. *2 : Whe n a cabl e is to be conne cted to the USB c onnector at all times, clamp t he cable to prev ent a loose con nection, shif ting, or discon nection by pul ling due to care lessness.
4 CPU MODULE 4.3 Switch O p erati on after Writing a Program 4 - 5 1 OVERVIEW 2 SYSTEM CONFIGURA TION 3 GENERAL SPECIFICATIONS 4 CPU MODULE 5 POWER SUP PL Y MODULE 6 BASE UNI T 7 BA TT ERY 8 CPU MODULE START - UP PROCEDURES 4.
4 - 6 4.4 Reset Opera tion 4 CPU MODULE 4.4 Re set Oper ation For the CPU modul e, the RUN/STOP/RESET s witch of the CPU mod ule is used to sw itch between the "RUN s tatus" and "STOP status " and to p erform "RE SET ope ration".
4 CPU MODULE 4.4 R eset Op erat ion 4 - 7 1 OVERVIEW 2 SYSTEM CONFIGURA TION 3 GENERAL SPECIFICATIONS 4 CPU MODULE 5 POWER SUP PL Y MODULE 6 BASE UNI T 7 BA TT ERY 8 CPU MODULE START - UP PROCEDURES POINT Operate th e RUN/STOP/RESET s witch with your fingertips.
5 - 1 5. 1 Spe cific ati ons 5 POWER SUPPLY MODULE CHAPTER5 POWER SUPPL Y MODULE This sec tion descri bes the s pecificati ons of the power suppl y modules applicabl e for the programma ble contr oller sy stem and how to selec t the most s uitable modu le.
5 POWER SUPPLY MODULE 5.1 S pecif icat ions 5 - 2 1 OVERVIEW 2 SYSTEM CONFIGURA TION 3 GENERAL SPECIFICATIONS 4 CPU MODULE 5 POWER SUP PL Y MODULE 6 BASE UNI T 7 BA TT ERY 8 CPU MODULE START - UP PROC.
5 - 3 5.2 Preca ution wh en co nnecting the uninterrup tible p ower su pply 5 POWER SUPPLY MODULE 5.2 Pr ecaut ion when connec ting t he unin terru ptibl e power s upply Be sur e of the foll owing ter.
5 POWER SUPPLY MODULE 5.3 Names of Parts and Sett ings 5 - 4 1 OVERVIEW 2 SYSTEM CONFIGURA TION 3 GENERAL SPECIFICATIONS 4 CPU MODULE 5 POWER SUP PL Y MODULE 6 BASE UNI T 7 BA TT ERY 8 CPU MODULE START - UP PROCEDURES 5.3 Names of Parts and Set ting s The nam es of the par ts of each power su pply modu le are d escribed b elow .
5 - 5 5. 3 Nam es of P arts and Se tti ngs 5 POWER SUPPLY MODULE POINT 1. The QS 061P-A1 is dedicat ed for in putting a v oltage of 100 V AC. Do not input a voltage of 2 00 V AC into it or trouble ma y occur o n the QS061P- A1. 2. Indivi dually ground t he LG an d FG ter minals with a gr ound res istance of 100 or less .
6 BASE UNIT 6.1 S pecif ica tion 6 - 1 1 OVERVIEW 2 SYSTEM CONFIGURA TION 3 GENERAL SPECIFICATIONS 4 CPU MODULE 5 POWER SUP PL Y MODULE 6 BASE UNI T 7 BA TT ERY 8 CPU MODULE START - UP PROCEDURES CHAPTER6 BASE UNIT This sec tion des cribes th e specif ications of the base u nits used in the prog rammable controlle r system.
6 - 2 6. 2 Part Na mes 6 BASE UNIT 6.2 Pa rt Names The names of th e parts of the bas e unit are d escribed below . Figure 6.1 Base unit (QS0 34B) T abl e6.
7 BATTERY 7.1 Battery (Q6BAT) 7.1.1 B attery Specifi c ation s 7 - 1 1 OVERVIEW 2 SYSTEM CONFIGURA TION 3 GENERAL SPECIFICATIONS 4 CPU MODULE 5 POWER SUP PL Y MODULE 6 BASE UNI T 7 BA TT ERY 8 CPU MOD.
7 - 2 7.1 Battery (Q6BAT) 7.1.2 Ins tallation of Battery 7 BATTERY 7.1.2 Installation of Battery The ba ttery for th e CPU module i s shipp ed with its conne ctor disc onnected . Connect the conn ector as fo llows. Refer to Se ction 1 1.3 for the service life of the battery and how to rep lace the batt ery .
8 CPU MODULE STAR T-UP PROCEDURES 8.1 P rocedure b efore Operating i n SAFETY MODE 8 - 1 1 OVERVIEW 2 SYSTEM CONFIGURA TION 3 GENERAL SPECIFICATIONS 4 CPU MODULE 5 POWER SUP PL Y MODULE 6 BASE UNI T 7.
8 - 2 8.1 Procedur e before Operatin g in SAFETY MODE 8 CPU MODULE STAR T-UP PROCEDURES * 2: The following types of diagnostics are available. • PLC diagnostics • Ethernet diagnostics • CC IE Co.
8 CPU MODULE STAR T-UP PROCEDURES 8.1 P rocedure b efore Operating i n SAFETY MODE 8 - 3 1 OVERVIEW 2 SYSTEM CONFIGURA TION 3 GENERAL SPECIFICATIONS 4 CPU MODULE 5 POWER SUP PL Y MODULE 6 BASE UNI T 7 BA TT ERY 8 CPU MODULE START - UP PROCEDURES T urn the system power supply OFF and then ON, or perform the reset operation on the CPU module.
9 - 1 9. 1 Requ ireme nts fo r Conf orma nce to EMC Dir ecti ve 9 EMC, LOW VOLTAGE, AND MACHINERY DIRECTIVES CHAPTER9 EMC, LOW VOL T AGE, AND MACHINERY DIRECTIVES Complian ce with the Mach inery Direc.
9 EMC, LOW VOLTAGE, AND MACHINERY D IRECTIVES 9.1 Requ irements for Confo rmanc e to EMC D i rectiv e 9.1.1 Stand ards relevant to the EMC D irective 9 - 2 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX 9.
9 - 3 9. 1 Requ ireme nts fo r Conf orma nce to EMC Dir ecti ve 9.1. 2 Inst allat ion i n a cont rol p anel 9 EMC, LOW VOLTAGE, AND MACHINERY DIRECTIVES 9.1.2 Installation in a control p an el The progr ammable control ler is open equipmen t and must be installe d within a control panel for use.
9 EMC, LOW VOLTAGE, AND MACHINERY D IRECTIVES 9.1 Requ irements for Confo rmanc e to EMC D i rectiv e 9.1.3 Ca bles 9 - 4 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX 9.
9 - 5 9. 1 Requ ireme nts fo r Conf orma nce to EMC Dir ecti ve 9.1. 3 Cabl es 9 EMC, LOW VOLTAGE, AND MACHINERY DIRECTIVES (2) MELSECNET/H module Be sure t o use double -shielded co axial cables (MITSUBISHI C ABLE INDUSTRIES , L TD. : 5C-2V -CCY) for the coax ial cab les of MELS ECNET/H modu le.
9 EMC, LOW VOLTAGE, AND MACHINERY D IRECTIVES 9.1 Requ irements for Confo rmanc e to EMC D i rectiv e 9.1.3 Ca bles 9 - 6 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTE.
9 - 7 9. 1 Requ ireme nts fo r Conf orma nce to EMC Dir ecti ve 9.1. 4 Power Supp ly Mod ule 9 EMC, LOW VOLTAGE, AND MACHINERY DIRECTIVES 9.1.4 Power Supply Mod ule Always gr ound the L G and FG t erminal s after short-c ircuiting them.
9 EMC, LOW VOLTAGE, AND MACHINERY D IRECTIVES 9.1 Requ irements for Confo rmanc e to EMC D i rectiv e 9.1.5 Othe rs 9 - 8 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTE.
9 - 9 9.2 Requi rement to C onfo rm to the Low Vo ltage Di rective 9.2.1 Sta ndard applied for MELSEC-QS series programmable con troller 9 EMC, LOW VOLTAGE, AND MACHINERY DIRECTIVES 9.
9 EMC, LOW VOLTAGE, AND MACHINERY D IRECTIVES 9.2 Requ irement to Conform to the Low Volta ge Directive 9.2. 3 Power sup ply 9 - 10 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX 9.
9 - 11 9.2 R equi rement to C onfo rm to th e Low Vo ltage Directive 9.2.4 C ontrol panel 9 EMC, LOW VOLTAGE, AND MACHINERY DIRECTIVES (2) Dustproof an d waterproof feat ures The c ontrol panel al so has the du stproof a nd waterpr oof func tions.
9 EMC, LOW VOLTAGE, AND MACHINERY D IRECTIVES 9.2 Requ irement to Conform to the Low Volta ge Directive 9.2.5 Exte rnal wiring 9 - 12 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX 9.
9 - 13 9.3 Requ ireme nts fo r comp lianc e wit h the M achin ery Dir ecti ve 9 EMC, LOW VOLTAGE, AND MACHINERY DIRECTIVES 9.3 Requ irem ents for com pliance with th e Machin ery Dir ectiv e The Mac hinery Dire ctive r equires tha t mach inery s atisfy the three p illars of safety: mechanica l safety , electrica l safety , and worker safety .
10 LOADING AND INSTALLATION 10 - 1 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX CHAPTER10 LOADING AND INST A.
10 - 2 10 LOADING AND IN STALLATION W ARNIN G When a s afety remote I/O module has de tected a CC-Li nk Safety error , i t turns off all the outp uts. Note that t he outp uts in a sequ ence progr am are not autom atically turned off.
10 LOADING AND INSTALLATION 10.1 Cal culating Heat Generatio n of programmabl e controller 10 - 3 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX 10.
10 - 4 10.1 Calc ulating Heat G eneratio n of programm able cont roller 10 LOADING AND IN STALLATION POINT If the t emperature inside the panel has exc eeded the specifi ed range, it is recomm ended to i nstall a heat ex changer to the panel to lower the temperatu re.
10 LOADING AND INSTALLATION 10.2 Module Installati on 10.2.1 I nstallation precautions 10 - 5 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX 10.2 Module Inst allation 10.
10 - 6 10.2 Mo dule Install ation 10.2.1 In stallation p recaut ions 10 LOADING AND IN STALLATION This se ction gives ins tructio ns for h andling the CPU, an d power s upply m odule s, base unit and so on . • Do not dro p the modul e case and m ain mo dule or sub ject them to s trong im pact.
10 LOADING AND INSTALLATION 10.2 Module Installati on 10.2.1 I nstallation precautions 10 - 7 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TRO.
10 - 8 10.2 Mo dule Install ation 10.2.1 In stallation p recaut ions 10 LOADING AND IN STALLATION (c) Appl icable D IN rail type s (IEC 60 715) TH35-7.5Fe TH35-7.5AI TH35-1 5Fe (d) DIN rail mounting s crew interval s When us ing eithe r the TH35- 7.5Fe or TH35 -7.
10 LOADING AND INSTALLATION 10.2 Module Installati on 10.2.1 I nstallation precautions 10 - 9 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX POINT (1) Use only one washer f or each moun ting screw.
10 - 10 10.2 Mo dule Install ation 10.2.1 In stallation p recaut ions 10 LOADING AND IN STALLATION (e) Stopper mounting When us ing the DIN r ail in a l arge vibr ation and/o r shock p rone env ironment, install the base uni t using th e stoppers supplie d with the DIN rail mo unting adapto rs indica ted in (a ).
10 LOADING AND INSTALLATION 10.2 Module Installati on 10.2.1 I nstallation precautions 10 - 11 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TR.
10 - 12 10.2 Mo dule Install ation 10.2.2 In structions for m ounting the bas e unit 10 LOADING AND IN STALLATION 10.2.2 Instructions for mo unting the base unit When mou nting the p rogramm able cont roller to an enclosur e or simi lar , fully consider its operabi lity , maintainabil ity and e nvironmenta l resistance .
10 LOADING AND INSTALLATION 10.2 Module Installati on 10.2.2 In structions for m ounting the bas e unit 10 - 13 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND .
10 - 14 10.2 Mo dule Install ation 10.2.2 In structions for m ounting the bas e unit 10 LOADING AND IN STALLATION (3) Instal lation sur f ace Mount the base uni t on a flat surface. If t he moun ting surfac e is not even, this m ay strain th e printed circuit b oards and c ause mal function s.
10 LOADING AND INSTALLATION 10.2 Module Installati on 10.2.3 In stallation an d remo val of module 10 - 15 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX 10.
10 - 16 10.2 Mo dule Install ation 10.2.3 In stallation a nd remov al of module 10 LOADING AND IN STALLATION POINT 1. Whe n mounting the module , always insert the module fix ing latch i nto the module fixing ho le of the b ase unit.
10 LOADING AND INSTALLATION 10.2 Module Installati on 10.2.3 In stallation an d remo val of module 10 - 17 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPE.
10 - 18 10.3 Wiri ng 10.3. 1 Wir ing preca utio ns 10 LOADING AND IN STALLATION 10.3 Wi ring 10.3.1 Wiring precautions W ARNIN G Shut o ff the externa l power s upply (al l phases ) used i n the sy stem be fore wiring. Failure t o do so ma y resul t in electr ic shock or damage to the produ ct.
10 LOADING AND INSTALLATION 10.3 Wiring 10.3.1 Wiring pr ecaution s 10 - 19 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX The prec autions o n the conn ection of the power cab les are de scribe d below .
10 - 20 10.3 Wiri ng 10.3. 1 Wir ing preca utio ns 10 LOADING AND IN STALLATION (1) Power supply wiri ng • Separate the programmab le control ler power s upply l ine from the l ines for I/ O devices an d power de vices as shown bel ow . When ther e is much n oise, co nnect an i nsulation t ransformer.
10 LOADING AND INSTALLATION 10.3 Wiring 10.3.1 Wiring pr ecaution s 10 - 21 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX POINT 1. Separate the ground of the su rge absor ber for lig htening ( E1) from t hat of the programmab le contr oller (E 2).
10 - 22 10.3 Wiri ng 10.3.2 C onne cting to the p ower su pply module 10 LOADING AND IN STALLATION 10.3.2 Connecting to th e power supply m odule The followi ng figur e shows t he wiring ex ample of p ower lines , grounding lines, et c. to the unit. * 1: The ERR.
11 MAINTENANCE AND INSPECTION 11 - 1 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX CHAPTER1 1 M AINTE NANCE AND INSPECTION W ARNIN G Do not tou ch the ter minals whi le power is on.
11 - 2 11 MAINTENANCE AND INSPECTION In order that you ca n use the pr ogramm able cont roller in normal an d optimal conditio n at all ti mes, thi s section d escribes those items that must be mai ntained or insp ected daily or at regul ar interva ls.
11 MAINTENANCE AND INSPECTION 11. 1 Daily In spect ion 11 - 3 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX 1 1.1 Dail y Inspection The ite ms that mu st be i nspected da ily a re listed i n T ab le1 1.
11 - 4 11.2 Peri odic Inspectio n 11 MAINTENANCE AND INSPECTION 1 1.2 Period ic Inspection The ite ms that must be inspec ted one or two times ev ery 6 month s to 1 ye ar are listed below . When the e quipment i s moved or modified , or layo ut of the wiri ng is change d, also pe rform this insp ecti on.
11 MAINTENANCE AND INSPECTION 11.3 Battery Life and Replac ement Proc edure 11 - 5 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX 1 1.
11 - 6 11.3 Batt ery Life and Re placeme nt Procedure 11.3.1 Ba ttery lives of CPU mod ules 11 MAINTENANCE AND INSPECTION 1 1.3.1 Battery lives of CPU module s * 1: The power-on time ratio indicates the ratio of program mable controller power-on time to one day (24 hours).
11 MAINTENANCE AND INSPECTION 11.3 Battery Life and Replac ement Proc edure 11.3.1 Battery l ives of CPU modules 11 - 7 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX POINT 1.
11 - 8 11.3 Batt ery Life and Re placeme nt Procedure 11.3. 2 Rep lac ement Proc edu re of the CPU Modu le B atte ry 11 MAINTENANCE AND INSPECTION 1 1.3.2 Replacement Pro cedure of the CPU Module Battery Replace the battery b y the foll owing proce dure when the Q6BA T bat tery of the CP U module c omes to th e end of its li fe.
11 MAINTENANCE AND INSPECTION 11.3 Battery Life and Replac ement Proc edure 11.3.2 Re placeme nt Procedure of the CPU Module Batte ry 11 - 9 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST .
11 - 10 11.4 Whe n progra m mab le contro ller Has been S tored with out a B attery 11 MAINTENANCE AND INSPECTION 1 1.4 Wh en p rogra mmable control ler Has be en S tor ed wit hout a Batte ry When the.
11 MAINTENANCE AND INSPECTION 11.5 When Battery Has Go ne Flat during Storage of a program mable control ler 11 - 11 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX 1 1.
12 - 1 12.1 Trou bleshooting Bas ics 12 TROUBLESHOOTING CHAPTER12 TROUBLESHOOTING This sect ion descri bes the v arious typ es of troubl e that occur when the s ystem is operated , and causes and rem edies of t hese troubl es.
12 TROUBLESHO OTING 12.2 Trou bleshooting Fl owchart 12.2.1 T rouble shooting cat egory flow 12 - 2 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX 12.
12 - 3 12.2 Trou bleshooting Fl owchart 12.2.2 F lowchart for when the ERR terminal (negative logic) is off (o pened) 12 TROUBLESHOOTING 12.2.2 Flowchart for when the ERR termina l (negative logic) is.
12 TROUBLESHO OTING 12.2 Trou bleshooting Fl owchart 12.2.2 Fl owchart for when the ERR terminal (negative logic) is off (o pened) 12 - 4 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX Errors that can be de tected by the ER R .
12 - 5 12.2 Trou bleshooting Fl owchart 12.2.3 F l owchar t for when the "POWER" LED turns off 12 TROUBLESHOOTING 12.2.3 Flowchart for when the "POWER" LED turns of f The followi n.
12 TROUBLESHO OTING 12.2 Trou bleshooting Fl owchart 12.2.3 Flo wchart for when t he "POWER" L ED turns off 12 - 6 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX Figure 12.
12 - 7 12.2 Trou bleshooting Fl owchart 12.2.4 W hen the "ALIVE" LED do es not turn on or turns off 12 TROUBLESHOOTING 12.2.4 When the "AL IVE" LED doe s not turn on or turns off T.
12 TROUBLESHO OTING 12.2 Trou bleshooting Fl owchart 12 .2.4 W hen t he "AL IVE " LED do es no t tur n on or turn s of f 12 - 8 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALL.
12 - 9 12.2 Trou bleshooting Fl owchart 12.2.5 Flowchart for when the "RUN" LED turns off 12 TROUBLESHOOTING 12.2.5 Flowchart for when the "RUN" LED turn s off The followi ng shows the flowc hart for when the "RU N" LED of the CPU mo dule turn s off during oper ation of th e programm able contro ller .
12 TROUBLESHO OTING 12.2 Trou bleshooting Fl owchart 12.2.6 When the " RUN" LED flashes 12 - 10 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX 12.
12 - 11 12.2 Trou bleshooting Fl owchart 12.2.7 F lowchart for when the "ERR." LED t urns on or flashes 12 TROUBLESHOOTING 12.2.7 Flowchart for when the "ERR." LED tur ns on or flashes The followi ng shows the flowchart for when the "ERR.
12 TROUBLESHO OTING 12.2 Trou bleshooting Fl owchart 12.2.7 Flowc hart for when the "ERR." LED turns on or flashes 12 - 12 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TIO.
12 - 13 12.2 Trou bleshooting Fl owchart 12.2.7 F lowchart for when the "ERR." LED t urns on or flashes 12 TROUBLESHOOTING (2) Flowchart for when "CONTROL-BUS ERROR" occurs This flo wchart c an be con firmed on ly when a specifi c slot/bas e unit can be detect ed by th e er ror co de.
12 TROUBLESHO OTING 12.2 Trou bleshooting Fl owchart 12.2.8 Wh en the "USER" L ED tur ns on 12 - 14 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX Remark The follo wing caus es are pos sible when t he "ERR.
12 - 15 12.2 Trou bleshooting Fl owchart 12.2.9 W hen the "BAT." LED tur ns on 12 TROUBLESHOOTING 12.2.9 When the "BA T ." LED turns on If the "BA T .
12 TROUBLESHO OTING 12.2 Trou bleshooting Fl owchart 12.2.10 Flowchart for whe n a program cann ot be read 12 - 16 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX 12.
12 - 17 12.2 Trou bleshooting Fl owchart 12.2.11 Flowchart for whe n a program cannot be written 12 TROUBLESHOOTING 12.2.1 1 Flowchart for whe n a program can not be written The followi ng shows the flowc hart for when programs cannot be written i n the CPU module.
12 TROUBLESHO OTING 12.2 Trou bleshooting Fl owchart 12.2.12 Flowch art for when the C PU can not communic ate with the GX Developer 12 - 18 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX 12.
12 - 19 12.2 Trou bleshooting Fl owchart 12.2.12 Flowchart for whe n the CPU can not communica te with the GX Deve loper 12 TROUBLESHOOTING Hardware fault of power supply module.
12 TROUBLESHO OTING 12.3 Error Code Li st 12 - 20 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX 12.
12 - 21 12.3 Error Code Lis t 12.3.1 Erro r codes 12 TROUBLESHOOTING 12.3.1 Error codes Errors are detected by the s elf diagno stic fun ction of the CP U module or detect ed during communi cation wi th the CPU m odule. The relati on between t he error de tection pattern, error detec tion locati on and erro r code is shown in the follow ing table.
12 TROUBLESHO OTING 12.3 Error Code Li st 12.3.2 Read ing an error code 12 - 22 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX 12.
12 - 23 12.3 Error Code Lis t 12.3.3 Error code li st (100 0 to 1999) 12 TROUBLESHOOTING 12.3.3 Error code list (100 0 to 1999) The fol lowing shows the error message s from the e rror code 1000 to 19 99, the con tents and caus es of the errors, and t he correc tive action s for the errors.
12 TROUBLESHO OTING 12.3 Error Code List 12.3.3 Erro r code list (100 0 to 1999) 12 - 24 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES.
12 - 25 12.3 Error Code Lis t 12.3.3 Error code li st (100 0 to 1999) 12 TROUBLESHOOTING 11 3 1 RAM ERROR – Error info rmati o n Of f Flash S top At pow er-ON/ At reset 11 3 2 11 3 3 11 3 6 11 3 7 1.
12 TROUBLESHO OTING 12.3 Error Code List 12.3.3 Erro r code list (100 0 to 1999) 12 - 26 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX 11 3 1 A fault wa s detecte d in the in ternal memory of th e CPU modu le.
12 - 27 12.3 Error Code Lis t 12.3.3 Error code li st (100 0 to 1999) 12 TROUBLESHOOTING 141 1 CONTROL- BUS ER ROR Module No . – Off Flash S top At power ON / At reset 1413 CONTROL- BUS ER ROR –– O f f F l a s h S t o p A l w a y s 1414 CONTROL- BUS ER ROR –– O f f F l a s h S t o p When a n END instruct ion executed .
12 TROUBLESHO OTING 12.3 Error Code List 12.3.3 Erro r code list (100 0 to 1999) 12 - 28 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES.
12 - 29 12.3 Error Code Lis t 12.3.4 Error code li st (200 0 to 2999) 12 TROUBLESHOOTING 12.3.4 Error code list (200 0 to 2999) The fol lowing shows the error message s from the e rror code 2000 to 29 99, the con tents and caus es of the errors, and t he correc tive action s for the errors.
12 TROUBLESHO OTING 12.3 Error Code List 12.3.4 Erro r code list (200 0 to 2999) 12 - 30 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES.
12 - 31 12.3 Error Code Lis t 12.3.4 Error code li st (200 0 to 2999) 12 TROUBLESHOOTING 2107 MODULE LA YOUT ERROR Module No . – Off Flash S top At power ON / At reset 21 12 INTELLIGENT FUNCTION MODULE ERR. Module No . Prog ram err or location Off Fla sh S top At an executio n of instruct ion 2124 MODULE LA YOUT ERROR Module No .
12 TROUBLESHO OTING 12.3 Error Code List 12.3.4 Erro r code list (200 0 to 2999) 12 - 32 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES.
12 - 33 12.3 Error Code Lis t 12.3.4 Error code li st (200 0 to 2999) 12 TROUBLESHOOTING 2500 CAN 'T EXECU TE PROGRAM File name/ Drive No. –O f f F l a s h S t o p At power ON / At reset/ STOP .
12 TROUBLESHO OTING 12.3 Error Code List 12.3.4 Erro r code list (200 0 to 2999) 12 - 34 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX 2500 • Th ere is a prog ram file that uses a device th at is out of th e range set in the PLC parameter de vice setti ng.
12 - 35 12.3 Error Code Lis t 12.3.5 Error code li st (300 0 to 3999) 12 TROUBLESHOOTING 12.3.5 Error code list (300 0 to 3999) The fol lowing shows the error message s from the e rror code 3000 to 39 99, the con tents and caus es of the errors, and t he correc tive action s for the errors.
12 TROUBLESHO OTING 12.3 Error Code List 12.3.5 Erro r code list (300 0 to 3999) 12 - 36 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX *1 Thi s applies when the se rial num ber (first f ive digi ts) of the MELS ECNET/H m odule is "08102" or later .
12 - 37 12.3 Error Code Lis t 12.3.5 Error code li st (300 0 to 3999) 12 TROUBLESHOOTING 3100 NETWORK PA R A M E T E R ERROR File name/ Drive No. Para meter number Off Fla sh S top At power ON / At re.
12 TROUBLESHO OTING 12.3 Error Code List 12.3.5 Erro r code list (300 0 to 3999) 12 - 38 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES.
12 - 39 12.3 Error Code Lis t 12.3.5 Error code li st (300 0 to 3999) 12 TROUBLESHOOTING 3101 NETWORK PA R A M E T E R ERROR File name/ Drive No. Para meter number Off Fla sh S top At power ON / At reset 3102 NETWORK P ARAM ETER ERROR File name/ Drive No.
12 TROUBLESHO OTING 12.3 Error Code List 12.3.5 Erro r code list (300 0 to 3999) 12 - 40 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX 3101 The refresh para meter for CC-Link IE Controll er Network i s out of th e setting range.
12 - 41 12.3 Error Code Lis t 12.3.5 Error code li st (300 0 to 3999) 12 TROUBLESHOOTING 3104 NETWORK P ARAM ETER ERROR File name/ Drive No. Para meter number Off Fla sh S top At power ON / At reset 3105 CC-LINK P ARAM ETER ERROR File name/ Drive No.
12 TROUBLESHO OTING 12.3 Error Code List 12.3.5 Erro r code list (300 0 to 3999) 12 - 42 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX 3104 • The s ame network number is used for Ethern et, CC-Lin k IE Contr oller Network, an d MELSE CNET/H.
12 - 43 12.3 Error Code Lis t 12.3.5 Error code li st (300 0 to 3999) 12 TROUBLESHOOTING 3107 CC-LINK P ARAM ETER ERROR File name/ Drive No. Para meter number Off Fla sh S top At power ON / At reset 3150 DUPLICA T .NE T. N O . File name/ Drive No. Para meter number (A blo c k No.
12 TROUBLESHO OTING 12.3 Error Code List 12.3.5 Erro r code list (300 0 to 3999) 12 - 44 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX 3107 The C C-Link par ameter setti ng is inco rrect.
12 - 45 12.3 Error Code Lis t 12.3.6 Error code li st (400 0 to 4999) 12 TROUBLESHOOTING 12.3.6 Error code list (400 0 to 4999) The follo wing shows the error messages from the error code 4 000 to 4 999, the contents an d causes o f the error s, and the correcti ve actions for the err ors.
12 TROUBLESHO OTING 12.3 Error Code List 12.3.6 Erro r code list (400 0 to 4999) 12 - 46 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES.
12 - 47 12.3 Error Code Lis t 12.3.6 Error code li st (400 0 to 4999) 12 TROUBLESHOOTING 4102 OPERA TION ERROR Program e rror locatio n –O f f F l a s h S t o p At an executio n of instruct ion 4700 PROGRAM ABORT EXECU TED Program e rror locatio n Aborte d program info rmati o n Of f Flash S top When exec uting t he S.
12 TROUBLESHO OTING 12.3 Error Code List 12.3.6 Erro r code list (400 0 to 4999) 12 - 48 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX 4102 • Th e network num ber and/o r station number specif ied by the dedicate d instruct ion are inco rrect.
12 - 49 12.3 Error Code Lis t 12.3.7 Error code li st (500 0 to 5999) 12 TROUBLESHOOTING 12.3.7 Error code list (500 0 to 5999) The follo wing shows the error messages from the error code 5 000 to 5 999, the contents an d causes o f the error s, and the correcti ve actions for the err ors.
12 TROUBLESHO OTING 12.3 Error Code List 12.3.7 Erro r code list (500 0 to 5999) 12 - 50 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES.
12 - 51 12.3 Error Code Lis t 12.3.8 Error code li st (800 0 to 9000) 12 TROUBLESHOOTING 12.3.8 Error code list (800 0 to 9000) The follo wing shows the error messages from the error code 8 000 to 9 000, the contents an d causes o f the error s, and the correcti ve actions for the err ors.
12 TROUBLESHO OTING 12.3 Error Code List 12.3.8 Erro r code list (800 0 to 9000) 12 - 52 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES.
12 - 53 12.3 Error Code Lis t 12.3.8 Error code li st (800 0 to 9000) 12 TROUBLESHOOTING 8060 INCORRECT FIRMW ARE – Error info rmati o n Of f Flash S top At power ON/ At reset/W hen an END instruct ion executed .
12 TROUBLESHO OTING 12.3 Error Code List 12.3.8 Erro r code list (800 0 to 9000) 12 - 54 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX 8060 Error of system programs i s detect ed.
12 - 55 12.3 Error Code Lis t 12.3.8 Error code li st (800 0 to 9000) 12 TROUBLESHOOTING 8310 CC-LINK PRODUCT INFO. MISMA TCH CC-Link S afety informat ion CC-Link S afety info rmati o n Off/On *1 Fl a.
12 TROUBLESHO OTING 12.3 Error Code List 12.3.8 Erro r code list (800 0 to 9000) 12 - 56 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX 8310 The i nstalled prod uct is different from the speci fied one by ne twork parameter .
12 - 57 12.3 Error Code Lis t 12.3.8 Error code li st (800 0 to 9000) 12 TROUBLESHOOTING 8330 CC-LINK RECEIVED DA T A ERROR CC-Link S afety informat ion CC-Link S afety info rmati o n Off/On *1 Fl ash/ On *1 St o p / Continues *1 Alway s 8331 8332 8333 8334 8400 CC IE ANOTHER MODULE DETECT ERR.
12 TROUBLESHO OTING 12.3 Error Code List 12.3.8 Erro r code list (800 0 to 9000) 12 - 58 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX 8330 The rec eived comm and differs from the expected value.
12 - 59 12.3 Error Code Lis t 12.3.8 Error code li st (800 0 to 9000) 12 TROUBLESHOOTING 8410 CC IE PRODUCT INFO. MISMA TCH Network No., sta tion N o. CC-Li nk I E Fiel d Network informat ion On On Conti nue When connect ion with safety s tations estab lished 8420 CC IE DA T A RECEPTION TIMEOUT Network No.
12 TROUBLESHO OTING 12.3 Error Code List 12.3.8 Erro r code list (800 0 to 9000) 12 - 60 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES.
12 - 61 12.3 Error Code Lis t 12.3.8 Error code li st (800 0 to 9000) 12 TROUBLESHOOTING 8425 CC IE DA T A RECEPTION TIMEOUT Network No., sta tion N o.
12 TROUBLESHO OTING 12.3 Error Code List 12.3.8 Erro r code list (800 0 to 9000) 12 - 62 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX 8425 Safety mo nitoring timeout e rror (A timeout error oc curred during safety commu nicatio n.
12 - 63 12.3 Error Code Lis t 12.3.8 Error code li st (800 0 to 9000) 12 TROUBLESHOOTING 8426 CC IE DA T A RECEPTION TIMEOUT Network No., sta tion N o. CC-Li nk I E Fiel d Network informat ion On On Conti nue Al way s 8430 CC IE RECEIVED DA T A ERROR Network No.
12 TROUBLESHO OTING 12.3 Error Code List 12.3.8 Erro r code list (800 0 to 9000) 12 - 64 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX 8426 Safety mo nitoring timeout e rror (A timeout error oc curred during safety commu nicatio n.
12 - 65 12.4 Clea ring an erro r 12 TROUBLESHOOTING 12. 4 Clea ring an er ror An error can be cl eared as far as the CP U module c ontinues its operation regardles s of th e error . The c ontinuatio n error can be checked by the O N status of the correspo nding bit of SD81 (C ause of er ror).
12 TROUBLESHO OTING 12.4 Cl earing an e rror 12 - 66 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX T o can cel the e rrors, foll ow the steps shown below .
12 - 67 12.4 Clea ring an erro r 12 TROUBLESHOOTING POINT 1. When th e error i s canceled with the error code to b e canceled stored i n the SD50, the l ower one d igit of the code is neglecte d. (Exa mple ) If error c odes 2100 and 2106 o ccur , and error co de 2100 to can cel error code 2 106.
12 TROUBLESHO OTING 12.5 Err or codes return ed to r equest source d uring communicat ion with CPU m odule 12 - 68 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX 12.
12 - 69 12.5 Error codes returned to request source during commun ication with C PU mod ule 12 TROUBLESHOOTING T ab le12.10 Error co de (Continue) Error code (Hexadecimal) E rror item Error det ails Corrective action 4021 H CPU file related error The specified drive memory does not exist or there is an error .
12 TROUBLESHO OTING 12.5 Err or codes return ed to r equest source d uring communicat ion with CPU m odule 12 - 70 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX T able12.
12 - 71 12.5 Error codes returned to request source during commun ication with C PU mod ule 12 TROUBLESHOOTING T ab le12.10 Error co de (Continue) Error code (Hexadecimal) E rror item Error det ails Corrective action 408A H Other errors The file capacity was exceeded by the write during Run.
12 TROUBLESHO OTING 12.5 Err or codes return ed to r equest source d uring communicat ion with CPU m odule 12 - 72 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX T able12.
12 - 73 12.5 Error codes returned to request source during commun ication with C PU mod ule 12 TROUBLESHOOTING T ab le12.10 Error co de (Continue) Error code (Hexadecimal) E rror item Error det ails Corrective action 41CB H File-related errors The file name is specified in a wrong m ethod.
12 TROUBLESHO OTING 12.5 Err or codes return ed to r equest source d uring communicat ion with CPU m odule 12 - 74 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX T able12.
12 - 75 12.5 Error codes returned to request source during commun ication with C PU mod ule 12 TROUBLESHOOTING T ab le12.10 Error co de (Continue) Error code (Hexadecimal) E rror item Error det ails C.
12 TROUBLESHO OTING 12.5 Err or codes return ed to r equest source d uring communicat ion with CPU m odule 12 - 76 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX T able12.
12 - 77 12.6 Spe cial Relay Li st 12 TROUBLESHO OTING 12.6 S pecial Relay List S pecia l relay s, SM, ar e inter nal relays whose ap plicatio ns are f ixed in t he progr ammable controlle r . For this reason, the y cannot be used by sequence p rograms i n the sam e way as t he normal internal relays.
9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX 12 TROUBLESHO OTING 12.
12 - 79 12.6 Spe cial Relay Li st 12 TROUBLESHO OTING (2) Sys tem informa tion T able12.13 Special relay Number Name Me aning Exp lanation Set by (Whe n Set) Corresp ondi ng CPU SM203 STOP contact STOP statu s • Turns ON when the CPU is i n STOP status.
9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX 12 TROUBLESHO OTING 12.
12 - 81 12.6 Spe cial Relay Li st 12 TROUBLESHO OTING (4) Safet y CPU (5) Boot oper ation (6) Instr uction-Rel ated Special Rela ys (7) CC-Link S afety T able12.
9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX 12 TROUBLESHO OTING 12.6 Spec ial Relay Li st 12 - 82 (8) CC-Link IE Field Netwo rk * 1: This applies when the s erial number (first five digit s) of the C PU module is "13042" or later .
12 - 83 12.7 Spe cial Register List 12 TROUBLESHOOTING 12.7 S pec ial Reg ister Li st The sp ecial regi sters, S D, are in ternal regi sters w ith fixed applicat ions in th e progra mmable controlle r . For this reason, it is not pos sible t o use these r egisters in seque nce programs in the s ame way that n ormal regi sters ar e used.
12. 7 Spec ial Regis ter Lis t 12 - 84 12 TROUBLESHOOTIN G 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX (1) Diagn ostic In formation T able12.
12 - 85 12.7 Spe cial Register List 12 TROUBLESHOOTING Remark *3 : Ext ensions are shown i n T able12 .21. T able12.20 Special register Number Name Meaning Explan ation Set by (When s et) Corr espond ing CPU SD5 Error common information Error comm on information • Comm on informa tion corres ponding to the er ror codes (SD0) is st or ed here.
12. 7 Spec ial Regis ter Lis t 12 - 86 12 TROUBLESHOOTIN G 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX T able12.
12 - 87 12.7 Spe cial Register List 12 TROUBLESHOOTING T able12.20 Special register Number Name Meaning Explan ation Set by (When s et) Corr espond ing CPU SD1 6 Error individual information Error individual information • Indivi dual informat ion cor res pondi ng to erro r codes (S D0) is stor ed here.
12. 7 Spec ial Regis ter Lis t 12 - 88 12 TROUBLESHOOTIN G 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX T able12.
12 - 89 12.7 Spe cial Register List 12 TROUBLESHOOTING T able12.20 Special register Number Name Meaning Explan ation Set by (When s et) Corr espond ing CPU SD2 7 Dia gnost ics error C PU identifier CPU identifier (CPU A/CPU B) • The i dentifier of the CPU module th at issued th e diagn ostics error ( SD0 to S D26) is s tored.
12. 7 Spec ial Regis ter Lis t 12 - 90 12 TROUBLESHOOTIN G 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX T able12.
12 - 91 12.7 Spe cial Register List 12 TROUBLESHOOTING (2) Sys tem informa tion T able12.22 Special register Number Name Meaning Explan ation Set by (When s et) Corr espond ing CPU SD2 00 S tatus of switch S tatus of CP U switch • The CPU switch status is sto red in the following format.
12. 7 Spec ial Regis ter Lis t 12 - 92 12 TROUBLESHOOTIN G 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX T able12.
12 - 93 12.7 Spe cial Register List 12 TROUBLESHOOTING T able12.22 Special register Number Name Meaning Explan ati on Set by (When s et) Corr espond ing CPU SD242 Installed Q base presence/ absenc e Base type different iation 0: Base no t installed 1: QS**B is installed S (Initial ) QS SD243 No.
12. 7 Spec ial Regis ter Lis t 12 - 94 12 TROUBLESHOOTIN G 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX (3) Sy stem cl ocks/count ers SD340 Ethernet informat i on Numb er of modul es moun ted • Indicates the number o f moun ted Etherne t modul es.
12 - 95 12.7 Spe cial Register List 12 TROUBLESHOOTING (4) S can in forma tion T able12.24 Special register Number Name Meaning Explan ation Set by (When s et) Corr espond ing CPU SD5 20 Current s can time Curr ent scan time (in 1 ms unit s) • The cur rent scan t ime is stor ed into S D520 and S D521.
12. 7 Spec ial Regis ter Lis t 12 - 96 12 TROUBLESHOOTIN G 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX (5) Safet y CPU (6) Memor y T able12.
12 - 97 12.7 Spe cial Register List 12 TROUBLESHOOTING (7) CC-Link S afety T able12.27 Special register Number Name Me ani ng Explan ation Set by (When s et) Corresp ondi ng CPU SD1000 to SD1003 Safet.
12. 7 Spec ial Regis ter Lis t 12 - 98 12 TROUBLESHOOTIN G 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX T able12.
12 - 99 12.7 Spe cial Register List 12 TROUBLESHOOTING T able12.26 Special register Number Name Meaning Explan ation Set by (When s et) Corr espond ing CPU SD1272 to SD1275 Safety station interlock st.
12. 7 Spec ial Regis ter Lis t 12 - 100 12 TROUBLESHOOTIN G 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX (8) CC-Link IE Field Netwo rk T able12.
12 - 101 12.7 Spe cial Re gister Lis t 12 TROUBLESHOOTING * 1: This applies when the s erial number (first five digits ) of the CPU m odule is "13042" or later .
APPENDICES Appendix 1 Extern al D ime nsions Appendix 1.1 CPU module App - 1 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX APPENDICES Append ix 1 Externa l Dimens ions Appendix 1.
App - 2 Appendix 1 External Dime nsions Appendi x 1.2 Power sup ply modu le APPENDICES Appendix 1.2 P ower supply modu le (1) QS061P-A1,QS061P-A2 Unit : mm (inch) Figure App.
APPENDICES Appendix 1 Extern al D ime nsions Appendi x 1.3 Main bas e unit App - 3 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX Appendix 1.3 Main bas e unit (1) QS034B Unit : mm (inch) Figure App.
App - 4 Appendix 2 Safety CPU Mo dule Upgrade APPENDICES Append ix 2 Safe ty CPU Modul e Upgrad e (1) Additional functions and availabi lity of the functions accordi ng to the version of GX Developer T ab leApp.
APPENDICES Appendix 2 Safety CPU M odule U pgrade App - 5 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX Incre.
App - 6 Appendix 3 Precautions for Ba ttery Transportati on APPENDICES Append ix 3 Precau tions for Ba ttery T ranspo rtation When tra nsporting lithium b atteries, ma ke sur e to treat t hem based on the trans port regulat ions (1) Controlled models The ba tteries for the QS Serie s CPU modu le are cla ssified as shown in T ableAp p.
APPENDICES Appendix 4 Handling of B atteries and De vices wit h Built-in Batte ries in EU Member States Appe ndix 4 .1 Disp osal precau tions App - 7 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING .
App - 8 Appendix 4 Handling of Ba tteries and Devices with Bui l t-in Ba tteries in EU Member States Appendi x 4.2 Exportation precautions APPENDICES Appendix 4.
APPENDICES Appendix 4 Handling of B atteries and De vices wit h Built-in Batte ries in EU Member States Appendix 4.2 Exportation p recautions App - 9 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING .
Index - 1 INDEX [0] to [9] 5VDC in ternal cur rent consu m ption . . . . . . . . 4-2,6-1 [A] Allowabl e instanta neous pow er failure per iod . . . 4-2 Annuncia tor [F] . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 [B] Base unit External di mensions .
Index - 2 9 EMC AN D LO W VOLT AG E DIRE CTIVE S 10 LOADING AND INST ALLA TION 11 MAINTENANCE AND INSPECT ION 12 TROUBLES HOOTING APPENDICES INDEX [P] Part names Base unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 Power sup ply module .
W ARRANTY Please confirm the foll owing produ ct warra nty details before usi ng this produ ct. 1. Limited Warranty and Prod uct Support. a. Mitsubishi Electric Com pany ("ME LCO") warra nts.
g. The Pro duct i nformat ion and stat ements contai ned on MELCO's w ebsite an d in catal og s, ma nuals, technic al bull etins or othe r mater ials pr ovide d by MELCO ar e provid ed as a guide fo r Custom er' s use. They do not c onstit ute warr anties and are not incorpor ated in the contract of sale for the Products.
Microsof t, Windows, Windows V ist a, Wind ows NT , Windows XP , Windows Serv er , V isio, Excel, Powe rPoint, Visual Basic, Visua l C++, and Acce ss are either reg istered tradem arks or tra demarks of Mic rosoft Corp oration in the U nited S tates, Japan , and other countr ies.
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SH(NA)- 080626ENG -K(1 502 )M EE MODEL: QSCPU-U-HH-E MODEL CODE: 13JR92 Specifications subject to change without notice. When exported from Japan, this manual does not require application to the Ministry of Economy, Trade and Industry for service transaction permission.
デバイスMitsubishi Electronics QSPCUの購入後に（又は購入する前であっても）重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります：
Mitsubishi Electronics QSPCUをまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはMitsubishi Electronics QSPCUの技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Mitsubishi Electronics QSPCUの取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Mitsubishi Electronics QSPCUで得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Mitsubishi Electronics QSPCUを既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はMitsubishi Electronics QSPCUの不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Mitsubishi Electronics QSPCUに関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちMitsubishi Electronics QSPCUデバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。
