NCRメーカー5972の使用説明書/サービス説明書
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NCR  5972  2x20  Customer  Display  Release  2.0  User ʹ s  Guide  BD20 ‐ 1372 ‐ A  Issue  F .
The  product  described  in  this  book  is  a  licensed  product  of  NCR  Corporation.  NCR  is  a  registered  trademark  of  NCR  Corporation.
Preface This  manual  is  for  hardware  installer/service  personnel,  system  integrators,  field  engineers,  and  programmers.  Safety Requirements Warning: This device does not contain any user serviceable parts and should only be serviced by a qualified service technician.
0-2 Chapter 1: Introduc tion .
Chapter 1: Introduc tion 0-3 T able of Contents Chapter  1:  Introduction Models .................................................................................................... 1 ‐ 1 Features ...........................................
0-4 Chapter 1: Introduc tion Chapter  3:  Installation Installing  the  Customer  Display ......................................................... 3 ‐ 1 SELV  Power  Source  Warning .......................................
Chapter 1: Introduc tion 0-5 Enable  Character  Blink .................................................................. 4 ‐ 9 Disable  Character  Blink ............................................................... 4 ‐ 10 Move  Cursor  Left.
0-6 Chapter 1: Introduc tion Revision Record Issue Date Remarks A  Feb  97  First  issue  B  Nov  98  Update  to  include  5972 ‐ 1100  C  Mar  99  Added  5963  Integrated  Display  Mount  D  Jan  03  Removed  5972 ‐ 2x00  model.
Chapter 1: Introduc tion 0-7 Radio Frequency Interference Statements Federal Communicatio ns Commission (FCC) Information  to  User  This  equipment  has  been  tested  and .
0-8 Chapter 1: Introduc tion .
Chapter 1: Introduction Models The  NCR  5972  Customer  Display  is  designed  to  be  an  optional  display  device  for  the  NCR  retail  terminals.  It  can  also  serve  as  a  display  for  any  industry ‐ standard  PC.
1-2 Chapter 1: Introduc tion • Power  Supply  • Mounting  Options   Table  Mount,  Light  Gray,  16 ‐ in.  Post   Table  Mount  ,  Light  Gray,  8 ‐ in.  Post   Table  Mount,  Light  Gray,  No  Post  • Remote  Mount,  8 ‐ in.
Chapter 1: Introduc tion 1-3 LCD Models Hardware • Cables  • Power  Supply  • Mounting  Options   Table  Mount,  Light  Gray,  16 ‐ in.
1-4 Chapter 1: Introduc tion .
Chapter 2: Site Preparation This  chapter  describes  the  installation  process  including  site  considerations,  operating  conditions,  mounting  options,  and  connections.
2-2 Chapter 2: Site Pr eparation Storage Environment For  periods  up  to  three  months:  Condition Range Tem p erature ‐ 10°C  to  50°C  ( 14°F  to  120°F .
Chapter 2: Site Pr eparation 2-3 Dimensions VFD Models Desktop Mount 17241 262 mm (10.3 in.) 162 mm (6.4 in.) 173 mm (6.8 in.) 119 mm (4.7 in.) 30 mm (1.
2-4 Chapter 2: Site Pr eparation 16-Inch Post 262 mm (10.3 in.) 15708 95 mm (3.75 in.) 561 mm (22.1 in.) 30 mm (1.2 in.) 119 mm (4.7 in.) 95 mm (3.75 in.
Chapter 2: Site Pr eparation 2-5 8-Inch Post 20131a 95 mm (3.75 in.) 356 mm (14.1 in.) 262 mm (10.3 in.) 119 mm (4.7 in.) 356 mm (14.1 in.) 30 mm (1.2 in.
2-6 Chapter 2: Site Pr eparation LCD Models Desktop Mount 15412 173 mm (6.8 in.) 139 mm (5.5 in.) 30 mm (1.2 in.) 178 mm (7.0 in.) 68 mm (2.6 in.) 178 mm (7.
Chapter 2: Site Pr eparation 2-7 Electrical Environment VFD AC Power Requirements • 120  VAC,  60  Hz  (US,  Canada,  and  others)  via  a  wall  mount  power .
2-8 Chapter 2: Site Pr eparation Mounting Hole Dimensions Mounting  hole  dimensions  for  routing  cables  from  the  Customer  Display  to  a  host  terminal  are  explained  as  follows.  16728 2x20 Customer Display Par al lel Cable (VFD) 497-0405676 497-0405677 4.
Chapter 2: Site Pr eparation 2-9 16727 P1 P2 P3 2x20 Customer Displa y Serial Cable ( LCD ) 497-0407636 497-0407637 4.0 0.7 13.1 2.2 P/N Meters Feet Corp. ID No. 1416-C278-0040 1416-C278-0006 Remote Integrated Type 8-Pi n Microfit Plug 24-Pin Minifit Plug 9-Pin D-Shell Receptacle 55 mm (2.
2-10 Chapter 2: Site Pr eparation .
Chapter 3: Installation Installing the Customer Display SELV Power Source Warning This device should only be powered by a (SELV) Safety Extra Low Voltage power supply source with an available power level of 5 amperes or less, and suitable for th e country of installation.
3-2 Chapter 3: Install ation Caution: The  power  supply  cord  is  used  as  the  main  disconnect  device.  Ensure  that  the  socket  outlet  is  located/installed  near  the  equipment  and  is  easily  accessible.
Chapter 3: Install ation 3-3 Power Supply Choices Power  Supply  Choices  Group:  • No  Power  Supply  for  7452/7453  applications  • Universal  Input  Power .
3-4 Chapter 3: Install ation RS-232 Serial Interface You  can  connect  the  Customer  Display  to  one  of  the  host  terminal  9 ‐ pin  serial  connector.
Chapter 3: Install ation 3-5 Diagnostics The  5972  Customer  Display  has  internal  Power  Up  Diagnostics  that  occur  soon  after  power ‐ up  or  if  a  Reset  Display  command  is  received  from  the  host  software.
3-6 Chapter 3: Install ation Pixel Test All  Pixels  are  turned  on  for  two  seconds.  The  unit  does  not  have  the  capability  to  determine  if  it  passes  this  pixel  test.
Chapter 4: Programming Set Up Firmware  and  software  function  descriptions  for  the  NCR  5972  Retail  Display  are  presented  in  this  chapter.
4-2 Chapter 4: Programmi ng Set Up Retail Display Commands The  following  table  describes  the  Retail  Display  commands  supported:  Command Function 1B  01  Reset.
Chapter 4: Programmi ng Set Up 4-3 Command Function 1B  1B  Display  ESC  Character  1B  20  Select  Character  Set  1  (Default) 1  1B  21  Select  Charac.
4-4 Chapter 4: Programmi ng Set Up Reset Display Format:  1B  01  Returns:  xx  yy  zz  • where  xx  is  the  Microcontroller  status:  − 00 = OK If  a.
Chapter 4: Programmi ng Set Up 4-5 Erase Display Format:  1B 02  Description:  This  command  clears  all  of  the  displayed  characters  by  writing  a  space  to  each  display  position.
4-6 Chapter 4: Programmi ng Set Up Set Display State On Format:  1B 05  Description:  This  state  is  used  for  normal  run ‐ time  conditions.
Chapter 4: Programmi ng Set Up 4-7 Enable Cursor Format:  1B 07  Description:  This  command  causes  a  flashing  cursor  to  be  used  whenever  the  Display  On  state  is  in  force.
4-8 Chapter 4: Programmi ng Set Up Set Screen Save Blank Format:  1B 09  Description:  This  command  is  intended  to  preserve  the  life  of  the  display  hardware  unit.  The  firmware  maintains  a  five ‐ minute  timer  that  triggers  this  feature.
Chapter 4: Programmi ng Set Up 4-9 Turn On Screen Save Format:  1B 0B  Description:  This  command  causes  one  of  the  screen  save  functions  (Set  Screen .
4-10 Chapter 4: Programmi ng Set Up Disable Character Blink Format:  1B 0E  Description:  This  command  counteracts  the  Enable  Character  Blink.  The  firmware  implements  all  new  character  codes  with  an  on  and  holding  character  presentation.
Chapter 4: Programmi ng Set Up 4-11 Move Cursor Up Format:  1B 11  Description:  Moves  the  cursor  up  one  line.  When  the  cursor  is  on  the  upper  line,  the  cursor  is  moved  to  the  same  column  on  the  lower  line.
4-12 Chapter 4: Programmi ng Set Up Move Cursor To Specified Position Format:  1B 13  nn  Range:  00  ≤  nn  ≤  27  (hex)  Description:  Moves  the  cursor  to  the  specified  position.
Chapter 4: Programmi ng Set Up 4-13 Brightness Adjustment Format:  1B 17  nn  Range:  01  ≤  nn  ≤  05  Description:  Adjusts  the  brightness  of  the  entire  display.  Individual  characters  or  display  positions  are  not  adjusted.
4-14 Chapter 4: Programmi ng Set Up Read Display ID String Format:  1B 19  Returns:  0x1A, “ NCR 5972, XXX-XXXXXXX ” Description:  where  0x1A  is  a  1  byte  string.
Chapter 4: Programmi ng Set Up 4-15 Character Sets There  are  three  character  sets  pre ‐ installed.  • Code  858  (International)  (VFD  and  LCD)  • Kata.
4-16 Chapter 4: Programmi ng Set Up 014 015 016 017 018 019 020 ....... ....... ....... ....... ....... ....... ....... .. ●●●●● ● .. ● .. ● ● ...... ...... ● ... ● ... .. ● . ● .. . ●●●●●● .. ● ... ● . ● . ● .
Chapter 4: Programmi ng Set Up 4-17 035 036 037 038 039 040 041 ....... ....... ....... ....... .. ●● ... ....... ....... .. ● . ● .. ... ● ... ●● .... ● .. ●●● .. ... ● ... .... ● .. .. ● .... .. ● . ● .. . ●●●●● .
4-18 Chapter 4: Programmi ng Set Up 056 057 058 059 060 061 062 ....... ....... ....... ....... ....... ....... ....... . ●●●●● . . ●●●●● . ....... ....... ... ● ... ....... ... ● ... ● ..... ● ● ..... ● .. ●● ... .
Chapter 4: Programmi ng Set Up 4-19 077 078 079 080 081 082 083 ....... ....... ....... ....... ....... ....... ....... ● ..... ● ● ..... ● . ●●●●● . ●●●●●● . . ●●●●● . ●●●●●● . . ●●●●● . ● .
4-20 Chapter 4: Programmi ng Set Up 098 099 100 101 102 103 104 ....... ....... ....... ....... ....... ....... ....... ● ...... ....... ...... ● ....... ... ●●● . ....... ● ...... ● ...... ....... ...... ● ....... .. ● ... ● .....
Chapter 4: Programmi ng Set Up 4-21 119 120 121 122 123 124 125 ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... .... ● .. ... ● ... .. ● .... ....... ....... ....... ....... ... ● ... ... ● ... ... ● .
4-22 Chapter 4: Programmi ng Set Up 140 141 142 143 144 145 146 ... ● ... .. ● .... . ● ... ● . ... ● ... .... ● .. ....... ....... .. ● . ● .. ... ● ... ....... ....... ... ● ... ....... . ●●●●●● ....... ....... . ●●●●● .
Chapter 4: Programmi ng Set Up 4-23 161 162 163 164 165 166 167 .... ● .. .... ● .. .... ● .. .. ●● .. ● .. ●● .. ● .. ●●● .. .. ●●● .. ... ● ... ... ● ... ... ● ... . ● .. ●● . . ● .. ●● . . ● ... ● .
4-24 Chapter 4: Programmi ng Set Up 182 183 184 185 186 187 188 ... ● ... .. ● .... . ●●●●● . .. ● . ● .. .. ● . ● .. ....... .. ● . ● .. .. ● . ● .. ... ● ... ● .. ● .. ● .. ● . ● .. .. ● . ● .. ....... .
Chapter 4: Programmi ng Set Up 4-25 203 204 205 206 207 208 209 ....... .. ● . ● .. ....... .. ● . ● .. ....... ... ●●● . ....... ....... .. ● . ● .. ....... .. ● . ● .. ● ..... ● ... ● ... ●●●●● .. ●●●●●●● .
4-26 Chapter 4: Programmi ng Set Up 224 225 226 227 228 229 230 .... ● .. ....... ... ● ... .. ● .... .. ●● .. ● .. ●● .. ● ....... ... ● ... . ●●●● .. .. ● . ● .. ... ● ... . ● .. ●● . . ● .. ●● . .......
Chapter 4: Programmi ng Set Up 4-27 245 246 247 248 249 250 251 ....... ....... ....... ....... . ● ... ● . ....... ....... . ●●●●● . ... ● ... ....... .. ●●● .. ....... ....... ... ● ... ● ...... ....... ....... . ● ... ● .
4-28 Chapter 4: Programmi ng Set Up Code Page Katakana 000 001 002 003 004 005 006 ....... ....... ....... ....... ....... .. ●●● .. ... ● ... ....... . ●●●●● . . ●●●●● . ....... ....... .. ●●● .. .. ●●● .. ....
Chapter 4: Programmi ng Set Up 4-29 021 022 023 024 025 026 027 ....... ....... ... ● ... ....... ....... ....... ....... . ●●●●● . ....... .. ●●● .. ... ● ... ... ● ... ....... ....... ● ...... ....... . ●●●●● . .. ●●● .
4-30 Chapter 4: Programmi ng Set Up 042 043 044 045 046 047 048 ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... . ●●●●● . . ● ... ● . ... ● ... ....... ....... ....... ..... ● .
Chapter 4: Programmi ng Set Up 4-31 063 064 065 066 067 068 069 ....... ....... ....... ....... ....... ....... ....... .. ●●● .. . ●●●●● . .. ●●● .. ●●●●●● . . ●●●●● . ●●●●● .. ●●●●●●● .
4-32 Chapter 4: Programmi ng Set Up 084 085 086 087 088 089 090 ....... ....... ....... ....... ....... ....... ....... ●●●●●●● ● ..... ● ● ..... ● ● ..... ● ● ..... ● ● ..... ● ●●●●●●● ... ● ... ● .
Chapter 4: Programmi ng Set Up 4-33 105 106 107 108 109 110 111 ....... ....... ....... ....... ....... ....... ....... ... ● ... ..... ● . . ● ..... ... ● ... ....... ....... ....... ....... ....... . ● ..... ... ● ... ....... ....... ...
4-34 Chapter 4: Programmi ng Set Up 126 127 128 129 130 131 132 . ●●● .. ● ....... ....... ....... ....... ....... ....... ● .. ●●● . ... ● ... ....... ....... ....... ....... ....... ....... . ● ... ● . ....... ....... ....... .
Chapter 4: Programmi ng Set Up 4-35 147 148 149 150 151 152 153 ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ...
4-36 Chapter 4: Programmi ng Set Up 168 169 170 171 172 173 174 ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... .... ● .. ... ● .
Chapter 4: Programmi ng Set Up 4-37 189 190 191 192 193 194 195 ....... .. ● .... ....... ... ● ... ....... ....... ....... ●●●●●● . .. ● .... ● ..... ● ... ●●●● ..... ● . ● .. ● .. ● . ●●●●● . ..... ● .
4-38 Chapter 4: Programmi ng Set Up 210 211 212 213 214 215 216 ...... ● ....... .. ● .... ....... ....... ....... ..... ● . ...... ● . ●●●●● . .. ● .... . ●●●● .. . ●●●●●● .. ●●● .. . ● ... ● . .. ● .
Chapter 4: Programmi ng Set Up 4-39 231 232 233 234 235 236 237 ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ...
4-40 Chapter 4: Programmi ng Set Up 252 253 254 255 . ● . ● . ● . ● . ● . ● . ● . ● . ● . ● . ● ...... . ● . ● . ● . . ● . ● . ● . ● . ● . ● . ● ● ...... . ● . ● . ● . ● . ● . ● . ● . ● . ● .
Chapter 4: Programmi ng Set Up 4-41 Code Page 866 (Cyrillic) 000 001 002 003 004 005 006 ....... ....... ....... ....... ....... .. ●●● .. ... ● ... ....... . ●●●●● . . ●●●●● . ....... ....... .. ●●● .. .. ●●● .
4-42 Chapter 4: Programmi ng Set Up 021 022 023 024 025 026 027 ....... ....... ... ● ... ....... ....... ....... ....... . ●●●●● . ....... .. ●●● .. ... ● ... ... ● ... ....... ....... ● ...... ....... . ●●●●● . .. ●●● .
Chapter 4: Programmi ng Set Up 4-43 042 043 044 045 046 047 048 ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... . ●●●●● . . ● ... ● . ... ● ... ....... ....... ....... ..... ● .
4-44 Chapter 4: Programmi ng Set Up 063 064 065 066 067 068 069 ....... ....... ....... ....... ....... ....... ....... .. ●●● .. . ●●●●● . .. ●●● .. ●●●●●● . . ●●●●● . ●●●●● .. ●●●●●●● .
Chapter 4: Programmi ng Set Up 4-45 084 085 086 087 088 089 090 ....... ....... ....... ....... ....... ....... ....... ●●●●●●● ● ..... ● ● ..... ● ● ..... ● ● ..... ● ● ..... ● ●●●●●●● ... ● ... ● .
4-46 Chapter 4: Programmi ng Set Up 105 106 107 108 109 110 111 ....... ....... ....... ....... ....... ....... ....... ... ● ... ..... ● . . ● ..... ... ● ... ....... ....... ....... ....... ....... . ● ..... ... ● ... ....... ....... ...
Chapter 4: Programmi ng Set Up 4-47 126 127 128 129 130 131 132 . ●●● .. ● ....... ....... ....... ....... ....... ... ●●● . ● .. ●●● . ... ● ... .. ●●● .. ●●●●●●● ●●●●●● . ●●●●●●● .
4-48 Chapter 4: Programmi ng Set Up 147 148 149 150 151 152 153 ....... ....... ....... ● .... ● . ....... ....... ....... ● ..... ● . ●●●●● . ● ..... ● ● .... ● . ● ..... ● ● .. ● .. ● ● .. ● .. ● ● ..... ● ● .
Chapter 4: Programmi ng Set Up 4-49 168 169 170 171 172 173 174 ....... ....... ....... ....... ....... ....... ....... ....... . ● .. ● .. ....... ....... ....... ....... ....... ....... .. ●● ... ....... ....... ....... ....... ....... ● .
4-50 Chapter 4: Programmi ng Set Up 189 190 191 192 193 194 195 .. ● . ● .. ... ● ... ....... ... ● ... ... ● ... ....... ... ● ... .. ● . ● .. ... ● ... ....... ... ● ... ... ● ... ....... ... ● ... .. ● . ● .. ●●●● .
Chapter 4: Programmi ng Set Up 4-51 210 211 212 213 214 215 216 ....... .. ● . ● .. ... ● ... ....... ....... .. ● . ● .. ... ● ... ....... .. ● . ● .. ... ● ... ....... ....... .. ● . ● .. ... ● ... ....... .. ● . ● .. ...
4-52 Chapter 4: Programmi ng Set Up 231 232 233 234 235 236 237 ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ● ..... ● ● .
Chapter 4: Programmi ng Set Up 4-53 252 253 254 255 ....... ....... ....... ....... ● .. ● ... ● ..... ● ....... ....... ● .. ● . ● . . ●●●●● . . ●●●● .. ....... ●● . ●● . ● . ● ... ● . . ●●●● .. .
4-54 Chapter 4: Programmi ng Set Up .
Chapter 5: Service Safety Requirements Carefully  follow  these  safety  requirements  before  servicing  the  Retail  Display:  Warning: This device does not contain any user serviceable parts and should only be serviced by a qualified service technician.
5-2 Chapter 5: Service Caution: This  device  should  only  be  powered  by  a  (SELV)  Safety  Extra  Low  Voltage  power  supply  source  with  an  available  power  level  of  5  amperes  or  less,  and  suitable  for  the  country  of  installation.
Chapter 5: Service 5-3 Servicing the Display Warning: Before servicing the equipment plug your safety strap into a proper grounding outlet. Failure to do so could damage the equipment.
5-4 Chapter 5: Service Servicing the VFD or LCD If  the  unit  still  does  not  perform  properly,  you  need  to  replace  the  display.
Chapter 5: Service 5-5 1. Remove  only  two  cabinet  screws.  14540 (2) Bracket Screws (2) Cabinet Screws 14540  2. Remove  the  PC  board.  3. Disconnect  the  board  from  the  24 ‐ position  connector.
5-6 Chapter 5: Service 6. Replace  the  cover  and  secure  it  with  cabinet  screws  (2).  7. Reassemble  the  faulty  board  and  mail  it  to  NCR  Customer  Services  for  repair.
デバイスNCR NCR 5972の購入後に(又は購入する前であっても)重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります:
                NCR NCR 5972をまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはNCR NCR 5972の技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。NCR NCR 5972の取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。NCR NCR 5972で得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
NCR NCR 5972を既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はNCR NCR 5972の不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、NCR NCR 5972に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちNCR NCR 5972デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。