NECメーカーNEAX2000IVSの使用説明書/サービス説明書
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NDA-24215 ISSUE 1 STOCK # 151942 MA TWorX™ 32 User ’ s Guide Decembe r , 1997 NEC Amer ica, Inc. ®.
LIABILITY DISCLAIMER NEC Ameri ca, Inc. reserves the righ t to chang e the speci fications, functions, or features , at any time, with out notic e. NEC Ameri ca, Inc. has prep ared this document for the e xclusive use of its emplo yees and cus tomers.
MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age i ND A- 242 15 December , 1997 NEAX20 00 IVS MA TW orX 32 Us er’ s Guide T ab le of Content s Pa g e Chapter 1 About This Guide ................. ................. 1 Purpose of This Guide ..
MA TWorX 32 User’ s Guide P age ii NDA-24215 Re vision 1.0 T ab le of Content s (Contin ued) Pa g e Chapter 4 Getting Star ted .............. ................... ... 27 Starting MA TW orX 32 ............................ ... 27 Connecting to a NEAX2000 I VS PBX .
MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age iii T ab le of Content s (Contin ued) Pa g e Chapter 9 DESIW orX ......... ....... ...... ....... ...... ....... .. 55 What’ s DESIW orX? ......................... .......... 55 Starting DESIWorX .
MA TWorX 32 User’ s Guide P age iv NDA-24215 Re vision 1.0 List of Figures Figure Title P age Figure 2-1 MATWorX 32 Taskbar ......... ................... 9 Figure 2-2 Print Prev iew Dialog ...... ....................... 17 Figure 3-1 Run Dialo g . .
MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age v List of T a b les Figure Title P age Table 3-1 System Requ irements .... .................
About Th is Guide MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age 1 Chapter 1 About This G uide Pur pose of This Guid e This user gu ide co ntains useful in form ation that will help you successfully install and use the MATWorX 32 progr am.
MA TWorX 32 User’ s Guide P age 2 NDA-24215 Re vision 1.0 About This Guid e ◆ PBX Access Module (P AM) describes the pro cess of ho w MA TW orX 32 applications communicate with the PBX via the P AM. The P AM is a gatew ay for 32-b it Micros oft W indows a pplications to connect to the NEAX2000 I VS PBX.
About Th is Guide MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age 3 ◆ MA TW orX 32 Onlin e Help d e scribes the online Help system in detail as well as ho w to access it and print Help to pics . ◆ Appendix A lists the Ex tended Command Set that you can use in conjunction with the MA CH Script Editor windo w .
MA TWorX 32 User’ s Guide P age 4 NDA-24215 Re vision 1.0 About This Guid e This page is for you r notes..
MA TWorX 32 Over view MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age 5 Chapter 2 MA TW orX 32 Ov er vie w In this chapt e r you learn ab out the following: ◆ What’ s MA TW orX 32? ◆ .
MA TWorX 32 User’ s Guide P age 6 NDA-24215 Re vision 1.0 MA TW or X 32 Overview MA TW orX 32 T ools There are three k inds of tools included in the MATWorX 32 pr ogram: Add-Ins , MACH Script Editor, and a PBX Conf iguration Wizard. These tools are accessible from the Taskbar .
MA TWorX 32 Over view MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age 7 MA TW orX 3 2 Appli cations MATWorX 32 software includes thre e separate applications that can run independently from o ne another.
MA TWorX 32 User’ s Guide P age 8 NDA-24215 Re vision 1.0 MA TW or X 32 Overview Introductio n to W orking in Windows 95 If you a r e new to work ing in Wind ows 95 or wo uld like a refresher on Win.
MA TWorX 32 Over view MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age 9 Note: Some m e nu items ( A dd-In Manage r , He lp Conten ts F1, and Ab out MA TW orX 32) do not have a co rr esponding butt on. These items ar e accessible only fr om the pull-down menus.
MA TWorX 32 User’ s Guide P age 10 NDA-24215 Re vision 1.0 MA TW or X 32 Overview Station Menu The Station Men u is a dynamic menu that contains statio n-related Add-Ins. For informati on about a particular Station Add-In, access the online Help for that Add-In.
MA TWorX 32 Over view MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age 11 You can also click the Features Too l Palette button to d isp lay a floating palette of butto ns that can launch feature-related Add -Ins.
MA TWorX 32 User’ s Guide P age 12 NDA-24215 Re vision 1.0 MA TW or X 32 Overview DESIWo rX - Select this menu item to access the DESIWo rX dialog where you can create and print function key labels for your Dterm s tations. The label s are saved i n a database an d can be modified and printed when n ecessary.
MA TWorX 32 Over view MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age 13 Command Ma nual - Select this menu item to launch Adob e Acroba t Reade r (incl uded with MATWor X 32) and automatically open the NEAX2000 IVS Command Manual.
MA TWorX 32 User’ s Guide P age 14 NDA-24215 Re vision 1.0 MA TW or X 32 Overview Clic king the What’s This? button enables you to click o n a field or button in a d ialog to dis play What’s This Help for the item. Clicking the OK butt on saves changes and closes the dialog.
MA TWorX 32 Over view MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age 15 Clicking the Expor t button on the Pri nt Previ ew dialog en ables you to save and ex port the displayed repo rt to a file.
MA TWorX 32 User’ s Guide P age 16 NDA-24215 Re vision 1.0 MA TW or X 32 Overview Clicki ng the Reset P BX button resets the PBX. A PBX res et is required before an updat e can take effect. Note, if you reset the PBX, all existing call connections will end.
MA TWorX 32 Over view MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age 17 Printing a Repor t The MACH Script Editor, Sched uler, and several Add- Ins enabl e you to print reports and listup data by clicking the Print Dat a button.
MA TWorX 32 User’ s Guide P age 18 NDA-24215 Re vision 1.0 MA TW or X 32 Overview This page is for you r notes..
Installi ng MA TWorX 32 MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age 19 Chapter 3 Installing MA TW orX 32 In this chapt e r you learn ab out the following: ◆ MA TW orX 32 har dware and softw are “system” requirements ◆ MA TW orX 32 installatio n instructions for W indows 95 and NT 4.
MA TWorX 32 User’ s Guide P age 20 NDA-24215 Re vision 1.0 Installi ng MA TW orX 32 MA TW orX 32 Inst allation Instruction s To install MATWorX 32 for the first time, or to return to Setup lat er to.
Installi ng MA TWorX 32 MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age 21 3. Select Run fr om the Sta rt tas kb ar . A di alog similar to the following displays (Fig ure 3-1 ). Figure 3 -1 Run Dia log 4. T y pe D:Setup in the Open text box and click OK .
MA TWorX 32 User’ s Guide P age 22 NDA-24215 Re vision 1.0 Installi ng MA TW orX 32 5. Cli ck Next . The We lco me dial og displays (Figur e 3-3). Figu re 3- 3 Welcome Dialo g 6. Read the infor mation in the Wel co me dialog, then click Next . The Softw are License A g reement dialog displays (F igure 3-4).
Installi ng MA TWorX 32 MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age 23 7. Read th e informatio n in the Software License A g reement dialog, then click Ye s to accept the terms of the licen se agreement. The Read me Information dialog displays (Fi gure 3-5).
MA TWorX 32 User’ s Guide P age 24 NDA-24215 Re vision 1.0 Installi ng MA TW orX 32 9. T o accept the default destination directory , click Next . T o change it, click Browse and select the desir ed dire ctory , clic k OK , and then click Next . The Selec t Pro g ram F olde r dialog displays (Fig ur e 3-7) .
Installi ng MA TWorX 32 MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age 25 11. T o accept the settin gs and be gin copying files to your hard disk, clic k Next . T o change an y setting, click Ba ck to go backwards throu g h the instal lation u ntil th e desired di alog disp lays.
MA TWorX 32 User’ s Guide P age 26 NDA-24215 Re vision 1.0 Installi ng MA TW orX 32 This page is for you r notes..
Gettin g Star ted MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age 27 Chapter 4 Getting Star ted In this chapt e r you learn ab out the following: ◆ Starting MA TW orX 32 ◆ Connectin g t.
MA TWorX 32 User’ s Guide P age 28 NDA-24215 Re vision 1.0 Getting S tar ted 3. If you are launching MA TW orX 32, DESIW orX 32, or Scheduler 32 for th e first time, the User Information dialog displays (Fi gure 4-2). Figure 4 -2 User Inf or matio n Dialog 4.
Gettin g Star ted MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age 29 Conne cting to a N EAX2000 IV S PBX Note: F or t he best perfo rmance using MA TW orX 32, establish a dir ect communication connection fr om your computer to the PB X at 9600 b aud.
MA TWorX 32 User’ s Guide P age 30 NDA-24215 Re vision 1.0 Getting S tar ted 2. Select Confi g uration Wizard fr om the Applic ations menu, or cli ck the Confi g uration Wizar d b utton. The PBX Conf i g urat ion Wiza rd dial og displays (Figur e 4-4).
Gettin g Star ted MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age 31 3. Select the PBX that you want to connect to. Click the do wn arro w to view all av ai lable PBXs. 4. Cl ick the OK button. You have now successfully connected MATWorX 32 to the PB X.
MA TWorX 32 User’ s Guide P age 32 NDA-24215 Re vision 1.0 Getting S tar ted ◆ Have you entered co nfiguratio n information for your PB X? Ye s - Go to the n ext bu llet item. No - Run t he PBX Co nfigur ation W izard to establish the pro per communication setting s between your co mputer and the PBX.
Gettin g Star ted MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age 33 Modem Connection ☞ No Dial T one Action: Listen to the mo dem while it dials to determine that no di al tone was present.
MA TWorX 32 User’ s Guide P age 34 NDA-24215 Re vision 1.0 Getting S tar ted ✓ PBX po wer is of f ✓ A v alid stati on number is not assign ed to the built-in PBX modem ☞ Bus y Si g nal Action: Listen to the mo dem while it dials to determine that a b usy signal is receiv ed.
Gettin g Star ted MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age 35 Disconnecting from the PBX This proced ure explains ho w to disconnect fr om a PBX when you are finished working with it. 1. Cl ick the Disc onnect b utton on the MA TW orX 32 T as kbar .
MA TWorX 32 User’ s Guide P age 36 NDA-24215 Re vision 1.0 Getting S tar ted This page is for you r notes..
PBX Ac cess M odule (P AM) MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age 37 Chapter 5 PBX Access Module (P AM) In this chapt e r you learn ab out the following: ◆ What’ s the P AM? .
MA TWorX 32 User’ s Guide P age 38 NDA-24215 Re vision 1.0 PBX Ac cess M odule (P AM) You can use the PAM to: ◆ Modify a dial-up pr ofil e (PBX conf iguratio n) for each PBX you access. Use the PBX Conf ig uration W izard to create dial-up pro file.
PBX Ac cess M odule (P AM) MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age 39 Figure 5-2 rep resents the communication flow between MATWorX 32 tools, the PAM, and the PBX. Figu re 5-2 P AM C ommunica tion Fl ow P A M Onl ine Help The PAM appli cation contains its own cont ext- sensitive online Help system.
MA TWorX 32 User’ s Guide P age 40 NDA-24215 Re vision 1.0 PBX Ac cess M odule (P AM) Accessing P AM Online Help There are several ways to access and use the PAM online Help sy stem . ◆ T o access the main Help contents, select Help Contents F1 from the Help menu on the P AM menu bar .
Add-Ins MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age 41 Chapter 6 Add-Ins In this chapt e r you learn ab out the following: ◆ What’ s an Add-In? ◆ Fo ur categorie s of Add-Ins ◆ .
MA TWorX 32 User’ s Guide P age 42 NDA-24215 Re vision 1.0 Add-Ins F our C ategories of Add- Ins Features Feature Add-I ns (Figur e 6-1) simplify PBX return values by translating them from an encrypted cod e into a meaningful message. So ft war e ID and Di spla y Issue ar e two examples of this t ype of Add- In.
Add-Ins MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age 43 Commands Command Ad d-Ins (Figure 6-3) enabl e you to setup data within th e PBX for one particular command. For example, Trunk Data and Trunk Route Add-Ins represent command s 30 and 35, respectiv ely.
MA TWorX 32 User’ s Guide P age 44 NDA-24215 Re vision 1.0 Add-Ins Installing an Add-In The following proced ure explains how to install an existi ng Add-In to the MATWorX 32 program so yo u can access it from the Taskb ar. By default, all Add-Ins are installed and accessible from the Taskbar.
Add-Ins MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age 45 4. Select the Ad d-In y ou want to install and click Open . T he Notice dial og disp lays (Figure 6-7) informing yo u that the Add-In has been successfully register ed (installed). Figure 6-7 Add -In Install ed Dialog 5.
MA TWorX 32 User’ s Guide P age 46 NDA-24215 Re vision 1.0 Add-Ins 2. Fr om the Add- Ins menu, select Add-In Mana g er . The Add-Ins Ma na g er dialog disp la ys (Figu r e 6-8). Figure 6-8 Add-Ins M anager Dial og 3. Select the Ad d-In m odule you want to remov e and click the Re move b utton.
Add-Ins MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age 47 Add-In On line Help This guide provides a simple over view to the features and capabilities o f Add-Ins. For more detailed informa tion, inclu ding procedur es and descr iptions, access the online Help for each individual Add-In.
MA TWorX 32 User’ s Guide P age 48 NDA-24215 Re vision 1.0 Add-Ins This page is for you r notes..
MA CH Sc ript Edito r MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age 49 Chapter 7 MA CH Scr ip t Editor In this chapt e r you learn ab out the following: ◆ What’ s the MA CH Script Edi.
MA TWorX 32 User’ s Guide P age 50 NDA-24215 Re vision 1.0 MA CH Sc ript Ed itor Star ting the MA CH Script Edito r The following pr ocedure explains how to access and run the MACH Script Ed itor from MATWorX 32. 1. Access the MA TW orX 32 T askbar .
Schedul er MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age 51 Chapter 8 Scheduler In this chapt e r you learn ab out the following: ◆ What’ s a Scheduler? ◆ Starting th e Scheduler .
MA TWorX 32 User’ s Guide P age 52 NDA-24215 Re vision 1.0 Schedul er You can use the Scheduler to : ◆ Create MOC command scripts. ◆ Delete a script. ◆ Login to the PBX. ◆ Schedule a s cript to run . ◆ Schedule P BX system backups. ◆ V iew the results of a script.
Schedul er MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age 53 Accessing Sche duler Online Help There are several ways to access and use the Scheduler online Help sy stem . ◆ T o access the main Help contents, select Help Contents F1 from the Help menu on the Scheduler menu b ar .
MA TWorX 32 User’ s Guide P age 54 NDA-24215 Re vision 1.0 Schedul er This page is for you r notes..
DESIWorX MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age 55 Chapter 9 DESIWo rX In this chapt e r you learn ab out the following: ◆ What’ s DESIW orX? ◆ Starti ng DE SI W orX ◆ DESI.
MA TWorX 32 User’ s Guide P age 56 NDA-24215 Re vision 1.0 DESIWorX Star ting DESIW orX The following pr ocedure explains how to access and run DESIWorX from MATWorX 32. Note: Y ou can a lso start DESIW orX by sel ecting Programs / MA TWorX 32 / DESI32 fr om the Start taskbar in W indows .
MA TWorX 32 O nline Help MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age 57 Chapter 10 MA TW orX 32 Online Help In this chapt e r you learn ab out the following: ◆ Features of the MA TW o.
MA TWorX 32 User’ s Guide P age 58 NDA-24215 Re vision 1.0 MA TW or X 32 Online Help Main Help Contents To access the main Help conten ts, select Help Contents F1 from the Help menu on the MATWo rX 32 Taskbar. You can a lso access the main Help contents by selecting Pro g rams / MA TW orX 32 / MA TWorX 32 Help from the Start taskbar .
MA TWorX 32 O nline Help MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age 59 Prin ting Help T o pi cs 1. Access the Help topic you w ant to print. 2. Cl ick the Pr int button or select Print T opic from the File menu. The Pri nt dialog dis plays.
MA TWorX 32 User’ s Guide P age 60 NDA-24215 Re vision 1.0 MA TW or X 32 Online Help This page is for you r notes..
Extend ed Command Se t MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age 61 Appendix A Extended Command Set The Extended Command Set is a set of custom commands that can be used in the MACH Script Editor. These extend ed commands provide enh anced function a lit y t o m any of the exi s ti ng NE AX2 000 IVS Commands.
MA TWorX 32 User’ s Guide P age 62 NDA-24215 Re vision 1.0 Extended Command Set @20X (where X represents the Num bering Plan Group 0 - 3) Finds the Access Codes assigned to the Feature Code displayed in the First Data field. The f irst returned Access Code is displayed in th e SD field.
Extend ed Command Se t MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age 63 LX (where X represents an y command from the NEAX2000 IV S Command Set ) Perform s a lookup and lis tin g of all Second Data. (For example, L10 retriev es all LEN assignments.
MA TWorX 32 User’ s Guide P age 64 NDA-24215 Re vision 1.0 Extended Command Set This page is for you r notes..
Error Codes MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age 65 Appendix B Error Codes The following err or codes are generated by MATWorX 32 and displayed in the Error text b ox on the MATWorX 32 Taskbar. These mess ag es indicate processing errors generated in the PBX or the PAM while performin g tasks with in MATWorX 32.
MA TWorX 32 User’ s Guide P age 66 NDA-24215 Re vision 1.0 Error Codes File Error (E rror 10110) Read Header Err or (Error 10 111) Write Header E rror (Error 10112) Data Not Fou nd (Error 1011 3) Wa.
Error Codes MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age 67 Digit Error (Erro r 10206) Time Out (Error 102 07) Checksum Erro r (Error 10 208) No File Defined (Error 10209) File Error (E .
MA TWorX 32 User’ s Guide P age 68 NDA-24215 Re vision 1.0 Error Codes Failed t o Connect (Er ror 10304 ) Data Error (Erro r 10305) Digit Error (Erro r 10306) Time Out (Error 103 07) Checksum Erro r.
Error Codes MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age 69 Series 400 Error Co des No Error (Mes sage 10400) Object Not Registered (Error 10401) Port Not Open (Error 10402) Port Not Sel.
MA TWorX 32 User’ s Guide P age 70 NDA-24215 Re vision 1.0 Error Codes Listup Not Suppo rted (Error 1 0440) Indicat es you tried to use a comma nd to listup data, and the command is not used by MATWorX 32 to gen erate listu p data or the command being used i s not sup ported by the connected PBX.
Direc tory a nd File Str ucture MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age 71 Appendix C Director y and File Structure Appendix C pro vides information about th e di rectory structure, files, and file locations of th e MATWorX 32 suite of appl icatio ns installed on yo u r computer.
MA TWorX 32 User’ s Guide P age 72 NDA-24215 Re vision 1.0 Directo ry and File Str ucture The following lis t represents the directories an d related subdir ectories i ncluded in th e MATWorX 32 suite of appl icatio ns.
Direc tory a nd File Str ucture MA TWorX 32 User’ s Guide ND A-24215 Revision 1. 0 P age 73 Pam - where P AM program f iles are located Reports - where repo rt templates are located SETWor X - where.
MA TWorX 32 User’ s Guide P age 74 NDA-24215 Re vision 1.0 Directo ry and File Str ucture This page is for you r notes..
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