Nortel NetworksメーカーMCP1.1 FP1 (2.02)の使用説明書/サービス説明書
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[Standar d - Norte l Network s Confiden tial] V e r s i o nM C P 1 . 1F P 1 ( 0 2 . 0 2 ) Part No. NN10039-112 April 2003 SIP Personal Agent User Guide.
ii NN10039-1 12 [Standar d - Norte l Network s Confide ntial] Copyright © 2003 Nortel Net works All righ ts reser ved. Apr il 2003. The info rmati on in this doc ument is su bjec t to change wi thout n otice .
iii SIP Perso nal Agent User Guid e [Standar d - Norte l Network s Confide ntial] Nortel Net works Inc. software lice nse agreement This Software Lic ense Agreement ( “License Agre ement”) is between y ou, the end-user (“Customer”) and No rtel Networks Corp oration and its subsid iaries and af filiates (“No rtel Networks”).
iv NN10039-1 12 [Standar d - Norte l Network s Confide ntial] Gove rnme nt, the r espec tive rig hts to t he soft ware an d softw are doc umen tati on are g overn ed by Nor tel Networks stand ard commerci al license in accord ance with U.S. Federal Regulat ions at 48 C.
v SIP Perso nal Agent User Guid e [Standar d - Norte l Network s Confide ntial] Content s T a b l e s ........................ ...................... .......... i x W e l c o m e . ..................... ...................... .......... x i A u d i e n c e .
vi Contents NN10039-1 1 2 [Standar d - N ortel Netwo rks Con fidenti al] D e l e t i n ga ne n t r y ........ ......... ....... ......... ....... .......... 1 4 M o d i f y i n ga d d r e s sb o o ke n t r i e s ...... ....... ......... ....... ......
Contents vii SIP Perso nal Agent User Guid e [Standar d - Norte l Network s Confide ntial] S e q u e n t i a lr i n g i n g ............. .......... ...... ....... .......... 4 1 C r e a t i n gan e wr u l e ......... .......... ...... .......... ....
viii Contents NN10039-1 1 2 [Standar d - N ortel Netwo rks Con fidenti al].
ix SIP Perso nal Agent User Guid e [Standar d - Norte l Network s Confide ntial] Ta b l e s T a b l e1 S I PP e r s o n a lA g e n ts e r v i c e s ..... ...... .......... ...... ........ 7 T a b l e2 D e s c r i p t i o no fp e r s o n a l s e t t i n g sf i e l d s .
x NN10039-1 12 [Standar d - Norte l Network s Confide ntial].
xi SIP Perso nal Agent User Guid e [Standar d - Norte l Network s Confide ntial] We l c o m e The SIP Personal Agent User Gui de is inte nded o nly to pro vid e you with t he instru ction s you nee d to get up a nd run ning wit h this pr oduct.
xii Welco me NN10039-1 12 [Standar d - Norte l Network s Confide ntial] Acronyms This guide uses the fo llowing acron yms: Related publi cations Other re lated publ icatio ns rel ated to t he SIP Pers onal Agen t: • SIP Multi media W eb Cli ent Use r Guide (Par t No.
Welcom e xiii SIP Per sonal Age nt User Gui de [Standar d - Norte l Network s Confide ntial] From th e T echnical Suppo rt page, yo u can ope n a Cust omer Servic e Reques t online o r fin d the tel ephone nu mber for the nearest T echnical Solutions Center .
xiv Welcom e NN10039-1 12 [Standar d - Norte l Network s Confide ntial].
1 SIP Perso nal Agent User Guid e [Standar d - Norte l Network s Confide ntial] Chapter 1 Getting st arted with the SIP Personal Agent This sec tion de scribes how to get start ed with the T he SIP (Ses sion I nitiati on Protocol ) Personal Agent .
2 Chapter 1 Getting sta rted with t he SIP Pe rsonal Age nt NN10039-1 12 [Standar d - Norte l Network s Confide ntial] SIP Persona l Agent services and features The SIP Person al Agent allo ws you to set your persona l preferenc es, store a pictur e availabl e network -wide, si gn up for mult imedia serv ices, an d manage your system pa ssword.
Chapt er 1 Gettin g started wi th the SI P Persona l Agent 3 SIP Per sonal Age nt User Gui de [Standar d - Norte l Network s Confide ntial] • User name a nd passwo rd for lo gin (pr ovided by y our .
4 Chapter 1 Getting sta rted with t he SIP Pe rsonal Age nt NN10039-1 12 [Standar d - Norte l Network s Confide ntial] • Micros oft W indo ws 98 Second Edition (SE), Mic rosoft W i ndows 2000, Microsof t XP , or Microsof t W ind ows NT 4.
Chapt er 1 Gettin g started wi th the SI P Persona l Agent 5 SIP Per sonal Age nt User Gui de [Standar d - Norte l Network s Confide ntial] Loggi ng in to the SIP Personal Agen t Before pe rformi ng any of t he func tions ava ilable i n the S IP Personal Agent, you must fi rst l ogin.
6 Chapter 1 Getting sta rted with t he SIP Pe rsonal Age nt NN10039-1 12 [Standar d - Norte l Network s Confide ntial] 1 From the SIP Perso nal Agent Login scr een, enter you r user name, domain name (for example : you@yourcompany .com), and password.
Chapt er 1 Gettin g started wi th the SI P Persona l Agent 7 SIP Per sonal Age nt User Gui de [Standar d - Norte l Network s Confide ntial] • Users - who are se arching for people that belo ng to th.
8 Chapter 1 Getting sta rted with t he SIP Pe rsonal Age nt NN10039-1 12 [Standar d - Norte l Network s Confide ntial] Exiting the SIP Personal Ag ent T o exit the SIP Person al Agent clic k Log Out .
9 SIP Perso nal Agent User Guid e [Standar d - Norte l Network s Confide ntial] Chapter 2 W orkin g with Directori es The firs t scre en you will see af ter logg ing in to the S IP Pers onal Ag ent is the Directo ries scr een.
10 C h a p t e r 2 W o r k i n gw i t hD i r e c t o r i e s NN10039-1 12 [Standar d - Norte l Network s Confide ntial] Settin g up your add ress bo ok Y our network-bas ed address book is a dynamic l ist of i nformatio n.
Chapter 2 Worki ng with Dir ectories 11 SIP Per sonal Age nt User Gui de [Standar d - Norte l Network s Confide ntial] Adding groups Before you begin adding entri es in to your address bo ok, you wil l want to cre ate a group for the entry to be long to.
12 C h a p t e r 2 W o r k i n gw i t hD i r e c t o r i e s NN10039-1 12 [Standar d - Norte l Network s Confide ntial] 5 Click AddGr oups to add more grou ps or click Addre ss Book fro m the Directo ries screen to add an entr y to a Group, and assign groups in your network- based address boo k.
Chapter 2 Worki ng with Dir ectories 13 SIP Per sonal Age nt User Gui de [Standar d - Norte l Network s Confide ntial] The Address Book entry scr een appear s. 3 Enter a Nick Name (requir ed fie ld) f or the p erson. 4 Enter the Contac t information ( phone nu mbers, add resses) for the person.
14 C h a p t e r 2 W o r k i n gw i t hD i r e c t o r i e s NN10039-1 12 [Standar d - Norte l Network s Confide ntial] not ente r a SIP addres s then you will not receive an y onlin e Presence info rmatio n for that user .
Chapter 2 Worki ng with Dir ectories 15 SIP Per sonal Age nt User Gui de [Standar d - Norte l Network s Confide ntial] Creating and viewing your list of buddies The S IP Pe rsona l Age nt a llow s you t o cr eate, vi ew , and up date a n etwo rk-ba sed list of buddies.
16 C h a p t e r 2 W o r k i n gw i t hD i r e c t o r i e s NN10039-1 12 [Standar d - Norte l Network s Confide ntial] The followin g picture shows the Buddie s screen. Using the ban lis t There may be times wh en you want to ban someone from detec t ing when you are online a nd available.
Chapter 2 Worki ng with Dir ectories 17 SIP Per sonal Age nt User Gui de [Standar d - Norte l Network s Confide ntial] The User Ban List Page scr een appears. 2 Enter the SIP addre ss of the person you want to ban, for exa mple, smithx@anyc ompany .com 3 Click Ban Ent ry .
18 C h a p t e r 2 W o r k i n gw i t hD i r e c t o r i e s NN10039-1 12 [Standar d - Norte l Network s Confide ntial] The Use rs search sc reen appears . 2 Enter a sear ch based on fir s t, las t, or username, or t he contact’ s phone number . The searc h feature is ca se-sensiti ve.
Chapter 2 Worki ng with Dir ectories 19 SIP Per sonal Age nt User Gui de [Standar d - Norte l Network s Confide ntial] The following pict ure s hows the resul ts of the search for a user named LCarter . T o add this user to your addr ess book, c lick the Add Contact link.
20 C h a p t e r 2 W o r k i n gw i t hD i r e c t o r i e s NN10039-1 12 [Standar d - Norte l Network s Confide ntial].
21 SIP Perso nal Agent User Guid e [Standar d - Norte l Network s Confide ntial] Chapter 3 Managing your personal account information This secti on describ es how to use the feature s availa ble on the SIP Perso nal Agent Settin gs screen to set up your person al preferences, and to contr ol your personal accou nt.
22 Chapter 3 Manag ing y our person al ac count info rmation NN10039-1 12 [Standar d - Norte l Network s Confide ntial] Modif ying you r person al informatio n T o modify your personal in formation, you can click on the Sett ings icon on the left s ide of any screen you may be on.
Chapte r 3 Managin g your perso nal account informat ion 23 SIP Per sonal Age nt User Gui de [Standar d - Norte l Network s Confide ntial] The followin g picture shows the Personal op tion screen.
24 Chapter 3 Manag ing y our person al ac count info rmation NN10039-1 12 [Standar d - Norte l Network s Confide ntial] Selecting a pictur e ID (SIP Multim edia Web Client and SIP Mul timedi a PC Cli .
Chapte r 3 Managin g your perso nal account informat ion 25 SIP Per sonal Age nt User Gui de [Standar d - Norte l Network s Confide ntial] 3 Click Submit Pi cture .
26 Chapter 3 Manag ing y our person al ac count info rmation NN10039-1 12 [Standar d - Norte l Network s Confide ntial] T o create the subj ects list and t o specify t he order in which t he subjects disp lay on an i2004 I nternet T elephone, cl ick Subjects on the t op of the Setti ngs screen.
Chapte r 3 Managin g your perso nal account informat ion 27 SIP Per sonal Age nt User Gui de [Standar d - Norte l Network s Confide ntial] The followin g picture shows the Subjec ts option sc reen. Changing the order of the list of subjects 1 Click on a subject in the Sel ected Items fie ld.
28 Chapter 3 Manag ing y our person al ac count info rmation NN10039-1 12 [Standar d - Norte l Network s Confide ntial] Creating a new reject reason 1 Ente r the text of the re ason in th e Item Ent ry fiel d. 2 Click Add . T he reas on text appears i n the Selected I tems field.
Chapte r 3 Managin g your perso nal account informat ion 29 SIP Per sonal Age nt User Gui de [Standar d - Norte l Network s Confide ntial] The followin g picture shows the Reasons option s creen w ith an exa mple li st of reasons for r ejecting a call.
30 Chapter 3 Manag ing y our person al ac count info rmation NN10039-1 12 [Standar d - Norte l Network s Confide ntial] Checking i2004 In ternet T e lephone settin gs If you wor k in a number of loc a.
Chapte r 3 Managin g your perso nal account informat ion 31 SIP Per sonal Age nt User Gui de [Standar d - Norte l Network s Confide ntial] The followin g picture shows the i200 4 option sc reen: Managing your preferen ces The Prefe rence option from the Se ttings screen s hows you your curre nt service package.
32 Chapter 3 Manag ing y our person al ac count info rmation NN10039-1 12 [Standar d - Norte l Network s Confide ntial] The followin g picture shows your Pers onal Service s package screen where you can vi ew and modify opt ions availab le to you t hrough your service package.
Chapte r 3 Managin g your perso nal account informat ion 33 SIP Per sonal Age nt User Gui de [Standar d - Norte l Network s Confide ntial] 1 Select the Repor t when Inactive option , and enter a time .
34 Chapter 3 Manag ing y our person al ac count info rmation NN10039-1 12 [Standar d - Norte l Network s Confide ntial].
35 SIP Perso nal Agent User Guid e [Standar d - Norte l Network s Confide ntial] Chapter 4 Using the SIP Personal Agent Call Manager This secti on describes how to use the SIP Perso nal Agent Call Manager featur es to manage y our incoming ca lls.
36 Chapter 4 Using th e SIP Pers onal Agen t Call Man ager NN10039-1 12 [Standar d - Norte l Network s Confide ntial] Depending on the se rvices enabled in your servi ce package, the following pi cture is an example of the Call Manager home scree n.
Chapt er 4 Usi ng the SIP Pe rsonal Age nt Call Ma nager 37 SIP Per sonal Age nt User Gui de [Standar d - Norte l Network s Confide ntial] Underst anding C all Manager term inology The followin g table lists Call Manager te r ms and defini tions.
38 Chapter 4 Using th e SIP Pers onal Agen t Call Man ager NN10039-1 12 [Standar d - Norte l Network s Confide ntial] Unde rst and ing scr e eni ng and rout ing conc ept s The SIP Personal Agent C all Manager all ows you to determine how your incomi ng calls will be treate d.
Chapt er 4 Usi ng the SIP Pe rsonal Age nt Call Ma nager 39 SIP Per sonal Age nt User Gui de [Standar d - Norte l Network s Confide ntial] Selecting default options for your incom ing calls If you do not have routes and rules set up then you can sel ect a default behavio r for your incomi ng calls from the Call Manager sc reen.
40 Chapter 4 Using th e SIP Pers onal Agen t Call Man ager NN10039-1 12 [Standar d - Norte l Network s Confide ntial] Blocking anonymous cal ls T o screen inco ming calls from an unknown ca ller in the Options window 1 Click the check box next t o Block anonymous calls to s elect the opt ion .
Chapt er 4 Usi ng the SIP Pe rsonal Age nt Call Ma nager 41 SIP Per sonal Age nt User Gui de [Standar d - Norte l Network s Confide ntial] Using the Curr ent Rules wind ow The firs t time you us e the.
42 Chapter 4 Using th e SIP Pers onal Agen t Call Man ager NN10039-1 12 [Standar d - Norte l Network s Confide ntial] Y ou can use the sequent ial ringing fea ture to have your cal l follow you t o m ult iple locati ons and devices.
Chapt er 4 Usi ng the SIP Pe rsonal Age nt Call Ma nager 43 SIP Per sonal Age nt User Gui de [Standar d - Norte l Network s Confide ntial] 1 Click Lis t Routes tab from t he Call Manager Home sc reen. The Ring Li st Deta ils scr een dis plays as fo llow s.
44 Chapter 4 Using th e SIP Pers onal Agen t Call Man ager NN10039-1 12 [Standar d - Norte l Network s Confide ntial] 3 From th e drop down l ist, choose how ma ny times t o ring the entri es in your simu ltane ous ri ng l ist. 4 In the tex t box, ent er the nam e of the target item fo r your sim ult aneou s ring list .
Chapt er 4 Usi ng the SIP Pe rsonal Age nt Call Ma nager 45 SIP Per sonal Age nt User Gui de [Standar d - Norte l Network s Confide ntial] If you ne ed to make changes t o your route, ent er your changes on the Cal l Manager Rin g List Detail s screen and click Mod ify Rou te .
46 Chapter 4 Using th e SIP Pers onal Agen t Call Man ager NN10039-1 12 [Standar d - Norte l Network s Confide ntial] If the cal ler is on a SIP device, t hen a W eb browser wo uld open on their PC usi ng the UR L that you s pec ify .
Chapt er 4 Usi ng the SIP Pe rsonal Age nt Call Ma nager 47 SIP Per sonal Age nt User Gui de [Standar d - Norte l Network s Confide ntial] 2 Click th e D elete li nk t o dele te th e rou te. A c onfi rmati on sc reen a ppea rs stati ng that the rout e was successful ly deleted.
48 Chapter 4 Using th e SIP Pers onal Agen t Call Man ager NN10039-1 12 [Standar d - Norte l Network s Confide ntial] The followin g picture shows the W elcome to Call Manager screen. 2 Click the link, cr eate a scr eening rule . The Call Manager Rule Detail s screen display s.
Chapt er 4 Usi ng the SIP Pe rsonal Age nt Call Ma nager 49 SIP Per sonal Age nt User Gui de [Standar d - Norte l Network s Confide ntial] The followin g picture shows the Call Ma nager Rule Deta ils screen . 3 Enter a name for your rule in the Rule name text box.
50 Chapter 4 Using th e SIP Pers onal Agen t Call Man ager NN10039-1 12 [Standar d - Norte l Network s Confide ntial] 5 T o have this rul e apply to selected na mes in your network ba sed addre ss book, click th e click to change link besi de Affected Users (o therwise the rule applies to eve ry incoming caller) .
Chapt er 4 Usi ng the SIP Pe rsonal Age nt Call Ma nager 51 SIP Per sonal Age nt User Gui de [Standar d - Norte l Network s Confide ntial] The f ollo wing p ictu re sh ows th e Act ive ti mes s cree n tha t disp lays .
52 Chapter 4 Using th e SIP Pers onal Agen t Call Man ager NN10039-1 12 [Standar d - Norte l Network s Confide ntial] 8 Click Save Rule . Changing the priority of Current Rules Y ou define rules with the List Rul es and List Routes option s.
Chapt er 4 Usi ng the SIP Pe rsonal Age nt Call Ma nager 53 SIP Per sonal Age nt User Gui de [Standar d - Norte l Network s Confide ntial] The followin g picture shows an example of the Current R ules window enabl ed.
54 Chapter 4 Using th e SIP Pers onal Agen t Call Man ager NN10039-1 12 [Standar d - Norte l Network s Confide ntial].
SIP Perso nal Agent User Guid e 55 [Standar d - Norte l Network s Confide ntial] Index A acronyms xi i address boo k adding an entry 12 adding gro ups 1 1 creating lists o f buddies 14 deleti ng an en.
56 Index NN10039-1 12 [Standar d - N ortel Netwo rks Con fidenti al] simu ltane ous ri nging 41 SIP Personal Ag ent Call Manager advanced screening and rou ti ng 40 basic routing 39 basic screening 40.
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