Nortel NetworksメーカーNN10041-112の使用説明書/サービス説明書
ページ先へ移動 of 145
[S tandar d—Nortel Networks Confiden tial] Part No. N N 10041-1 12 April 2003 MCP 1. 1 FP1 ( 02. 0 2) SIP Multimedia PC Client User Guide.
ii NN10041-1 12 [Standar d—Nortel Networks Confid ential] Copyright © 2003 Nortel Networks All righ ts reser v ed. Apri l 2003. The informati on in this document is subj ect to change witho ut notice.
iii SIP Multi media PC Client User Gu ide [Standar d—No rt el Netwo rks Confide nti al ] Nortel Networks Inc. soft ware licens e agreement This Software License Agreement (“Licen se Agreemen t”) is b etween y ou, the e nd-user (“Cu stomer”) a nd Nort el Networks Corp oration and its su bsidiaries and af fili ates (“Nortel Networks”).
iv NN10041-1 1 2 [Standar d—Nortel Networks Confid ential] Government, the respective rights to the software and software documentation are governed by Nortel Networks stan dard commercial l icense in accorda nce with U.S. Fede ral Regulations a t 48 C.
Contents v SIP Multi media PC Client User Gu ide [Standar d—No rt el Netwo rks Confide nti al ] Content s Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Audienc e . . . . . . . . .
vi Contents NN10041-1 1 2 [Standar d—Nortel Networks Confid ential] Main menu shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 S tatus area . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents vii SIP Multi media PC Client User Gu ide [Standar d—No rt el Netwo rks Confide nti al ] Chapter 3 Managing your cont act s and calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Call logs . . . . . . . . . . . . . . .
viii Contents NN10041-1 1 2 [Standar d—Nortel Networks Confid ential] Sending all files in a fil e list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 9 Whiteboa rding . . . . . . . . . . . . . . . . . . . . . .
Contents ix SIP Multi media PC Client User Gu ide [Standar d—No rt el Netwo rks Confide nti al ] Adding a new profi le . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 3 Chapter 6 T roubleshootin g . . .
x Contents NN10041-1 1 2 [Standar d—Nortel Networks Confid ential].
Figures xi SIP Multi media PC Client User Gu ide [Standar d—No rt el Netwo rks Confide nti al ] Figur es Figure 1 Installation W izard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 6 Figure 2 Configur ation wizar d - step 1 .
xii Figures NN10041-1 1 2 [Standar d—Nortel Networks Confid ential] Figure 33 Import contacts from Outlook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Figure 34 Buddies tree . . . . . . . . . . . . . . . . . . . . . . . . .
Tables xi ii SIP Multi media PC Client User Gu ide [Standar d—No rt el Netwo rks Confide nti al ] Ta b l e s T a ble 1 Main menu actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 6 T a ble 2 Video config uration set tings .
xiv Tables NN10041-1 1 2 [Standar d—Nortel Networks Confid ential].
15 SIP Multi media PC Client User Gu ide [Standar d—No rt el Netwo rks Confide nti al ] We l c o m e The SIP M ultimedia PC Client Use r Guide provides y ou with the in structions necessa ry to get up an d running with this product.
16 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] Acronyms This guide uses the fo llowing acron yms: Related publi cations Othe r publ icati ons re late d to.
17 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] How to ge t help If you pu rchased a ser vice contra ct for your Norte l Networks prod uct from a distri butor or aut horized resell er , contact t he technica l support st aff for t hat distri butor or re seller for ass istance.
18 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ].
19 SIP Multi media PC Client User Gu ide [Standar d—No rt el Netwo rks Confide nti al ] Chapter 1 Getting st arted T opics in this s ection: • “Wh at is th e SIP Mult im edia PC C lient? ” on .
20 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] • vide o calls (one- way and two-way vi deo) • local thre e -wa y call ing • confere nce calls [requi.
21 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] SIP Mu ltim edia PC Cl ient S et When the SI P Multimedia PC Cli ent control s an i2004 Intern et T elephone the configu ration is ca lled a SIP Mult imedia PC Client Set .
22 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] Useful terms to kno w The SIP Mult imedia PC Client uses some terms th at may be new to y ou.
23 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] Network-based address book Y our personal ne twork-based a ddress book is a key tool fo r managing address es. Y ou can save your addresses fo r quick call access as wel l as or ganize addresses into gr oups.
24 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] If you ha ve access to the SIP Persona l Agent, you can view the feat ures and options available i n your service pa ckage through S ett ings > Pr efere nces .
25 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] • Mouse Recommended hardware and ope rating syst em requiremen ts • 1 GHz (o r higher) Pen tium-class or eq uivalent pro cessor • W indows XP , W indows 2000, W i ndows 98(SE), or W indows NT 4.
26 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] Figure 1 Installation W izard The inst aller appli cation will wal k you through t he install ation process.
27 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] Launching the SIP M ultimedia PC C lient Double -select th e desktop ic on (if present ) or select the Nortel Networ ks SIP Client f rom the W indows S tart Menu to open the SI P Multimedia PC Client applica tion.
28 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] Figure 3 Configur ation wizar d - ste p 2.
29 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] Figure 4 Configur ation wizar d - ste p 3.
30 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] Figure 5 Configur ation wizar d - ste p 4.
31 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] Figure 6 Configur ation wizar d - ste p 5 Note: SIP Multimedia Blended PC Cli ent users can click Next to s kip t he Audio T est Call step.
32 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] Figure 7 Configur ation wizar d - ste p 5 Signing in to the SIP Multimed ia PC Client Y ou will be prompt ed to sign in t o the SIP Mul timedia PC Clie nt when y ou launch it.
33 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] Figure 8 Sign in 2 Ente r yo ur pa sswo rd . 3 Click on the Remember my password check box if you do not want to enter your pass word every ti m e you sign in.
34 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] 1 Drag-and- drop the desktop SIP Cli ent icon ont o the task bar Sta r t button. 2 Place t he file into th e Programs S tartup pro gram group. If you ar e running W indows 98 First Ed ition 1 Right-c lick on the St a r t menu and se le ct Explor e .
35 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] Underst andi ng the Blend ed SIP Multimedia PC Cl ient interface When the SI P Multimedia PC Cli ent is running i n Blended mode, some parts of the main GUI are not avai lable.
36 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] Main men u action s The foll owing actions are availab le from the m ain window menu: Ta b l e 1 Main menu .
37 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] Main menu shortcut s The SIP Multime dia PC Client i ncludes many key board short cuts that make it fast and.
38 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] • Send Insta nt Message for s ending an instant message • V oice Mail for c alling a voi ce mail syste .
39 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] Figure 12 SIP Mu ltime dia PC Client Sy stem tray icon When the SIP Multimed ia PC Client is offline the icon in t he system tra y will change t o red and orang e with a bar cross ed through it .
40 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ].
41 SIP Multi media PC Client User Gu ide [Standar d—No rt el Netwo rks Confide nti al ] Chapter 2 Multimed ia co mmunica tion T opics in this s ection: • “Making a call” on pa ge 41 • “Rec.
42 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] • Enter an address ( IP address, SIP ad dress, or public tele phone number) in th e Addr fie ld, and press Enter or click the Call b utton. When dial ing a public telepho ne number , no punct uation is re quired.
43 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] Receiving a call When th e SI P M ul ti me dia PC Cl ie nt is running o n you r c om put er and receives a n incoming c all, it displ ays a Call Control window on your PC sc reen.
44 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] — Redir ect - When select ed, a Redirect wi ndow appears where yo u can select or enter an a ddress where the calling par ty will be redir ected to.
45 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] •t h e use rna me of the c alling part y in the window heade r . If the re is a displa y name assoc iated with the c aller , that name appears in th e display ar ea at the bottom of the window .
46 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] Figure 15 Active Call Control win dow The f ollo w ing b utto n s/f eatu r es ar e ava ilab le in th e ac t.
47 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] Ending a call T o end a call, click Ha ng Up in t he Call C ontr ol w i ndo w . Holding a call T o put a call on hol d 1 Make a cal l or answer an incoming call.
48 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] T ransferring a call Y ou can transfe r an active cal l without ta lking to the per son you are tr ansferring the cal l to (blind tr ansfer), or you can consult with the person who will recei ve your tr ansferred ca ll (consult transfer).
49 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] 1 Select T ran sfer in the Cal l Cont ro l window . A T ra nsf er Ca ll window appe ar s. 2 Ente r a tra n sfe r add r ess , such as a tele p hon e numb er o r SI P add r e ss ( or by select ing an Addr ess Book , Inbox , or Outbox ent ry).
50 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] the audio conference ser ver , the SIP Multimedi a PC perf or ms a bli nd t ran sf er of the t ransferee a nd the transfer destinati on to the audio co nference.
51 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] Removing a person from a three-way call Y ou can choose fr om one of the fo llowing optio ns to remove a pers on from a three -wa y call : • Selec t Hang up in t he Call Control wi ndow to drop the person from the ca ll.
52 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] Leaving a confer en ce Any user c an depart fr om a conference cal l by pressing t he Hangup button on their Ca ll Cont r ol wi ndo w for the c onf er ence ca ll .
53 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] T o se n d an in s tan t mess age , com p lete the fol low ing st eps in the Instant Mess age window . Figure 18 Sendi ng an i nstant message 1 From the l ist of Addre ss Book Entries , high light an entry a nd select the right -arr ow .
54 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] 2 Enter you r message in t he text box at th e bottom of the Instant Me ssage window . If desired, y ou may format the text by usin g the four for matting control buttons (color , bold, i talics, and unde rline).
55 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] with the curr ent w eb pag e URL alread y ent ered fo r you .
56 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] Co-brows ing web pa ges Y ou can set the S IP Multimedia PC Clie nt to automati cally push a ll viewed web pages to the far -end computer . T o automatically pu sh web p ages , cl ic k Enable auto web push from the Conf irm W eb Push wi nd ow .
57 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] See Chapte r 5, “Advance d set-up,” on page 97 fo r m or e info rmat ion on confi gur in g th e SIP Mu ltim edia PC C li ent for u s e wi th a voi c e ma il sy stem .
58 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] Figure 21 V oice m ail com mand bu ttons If you ar e configured as a SIP Multimedia PC Client Set, you c an use the dia lpad buttons on the i2004 I nternet T elephone to manual ly enter voi ce mail commands as we ll.
59 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] There ar e pre-defin ed video settin gs for: •H o m e •O f f i c e • Con ference room • Recept ion only The defau lt setting for video is disabled (of f).
60 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] 3 If the AddIn find s multiple t elephone n umbers for the cont act then you will be prompted t o select a number to call. Sel ect a number fr om the pull-dow n list and cli ck S tart Call .
61 SIP Multi media PC Client User Gu ide [Standar d—No rt el Netwo rks Confide nti al ] Chapter 3 Managing your con t act s and calls T opics in this s ection: • “Call l ogs” on page 61 • .
62 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] Figure 22 Inbox Returning a m issed cal l Y our missed calls ar e highli ghted i n bold .
63 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] Checking your outbox T o check your outbox for a list of y our outgoing c alls 1 Click th e Outbox butto n fr om the SIP Mu ltime dia P C Cli ent m ai n GU I. 2 T o sort the ca ll entries in your outbox by a ny of the dis played catego ries.
64 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] 1 Select the call log entry you wish to delete. 2 Click th e De lete button o n the Call Logs windo w . The SIP Multimedi a PC Client wi ll bring up a delete confir mation dialog box.
65 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] Figure 24 Addr ess book V iewing an address book entry T o view informatio n about an entr y in your net work-based addr ess book 1 Select the Address Book entry .
66 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] Figure 25 View addre ss book entry op tions Adding a new g roup to your network-based address book The Add New Gr oup option hel ps you keep tr ack of users by grouping si m ilar entrie s into a common ad dress book grou p.
67 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] Figure 26 Add New Group 2 In the Add New Gro up dialog box, ente r a name for th e group.
68 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] 1 Right-c lick the Addr ess Book folde r an d s ele ct Add new Addre ss Book Entry .
69 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] Figure 29 Add ne w entry - user infor mation 3 If you wan t the entry to a ppear in your list of Buddies, select the checkbox next to Buddy . 4 T o add the entr y to a group, se lect a group fr om the Group drop down lis t.
70 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] Figure 30 Add ne w entry - user ph one in formatio n 6 Click th e Other button to ad d the entr y’ s home addr ess and any freefor m text note s.
71 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] Deleting an address book entry T o delete an addre ss book entry 1 Right-c lick on an Addr ess Book entry a nd select Remove this entry . 2 Click Ye s to c onfir m del eti on.
72 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] Figure 32 Ou tlo ok se curi ty 2 Click in the Allow acce ss for 1 minute chec k box.There is a delay while the SIP Mu l tim edia P C Cli ent re trie ves th e inf o rmat ion and di spla y s th e O utl o ok Contacts Import wind ow .
73 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] Figure 33 Import contacts from Outlook 3 Select s ingle e ntries in the Outlook Cont acts list an d click the arrow button to move them ove r to the Sele cted Contacts l ist or click t he double arr ow to move all o f the contac ts.
74 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] Managi ng your Budd ies The SIP Mult imedia PC Client allows you to mark an address book entry as one of your Buddi es. The SIP Multimedi a PC Client displa ys the presen ce information (the onl ine status) of Buddies entr ies.
75 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] Figure 34 Bud die s tree List of Buddies actions Y ou can take the following act ions for your list of Buddie s: • Right -click on a Buddies ent ry to display a pop-up menu with actions t hat you can perf orm.
76 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] Figure 35 View buddy entry op tions Screening calls For any numbe r of incomi ng call numbers, y ou can define s pecial cal l-handling procedur es by the time of day and day of wee k, for designate d periods or a lways.
77 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] Special call h andling opti ons for incom ing calls For a spe cified calli ng number , SIP addre ss, username, or IP address, y ou can define t he action th e SIP Multimedia PC Client shoul d take.
78 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] Figure 36 Call Scr eening wind ow 2 Click th e New Entry button on t he right si de of the Call Scr eening window . The SIP Mu ltimedia PC Client presents a blank template fo r you to enter scree nin g inst ructi ons .
79 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] 1 Enter a Nu m ber to Screen – either the name or public number you wish to scr een. 2 Click Enabl e scree ning for this number to ac tiv ate or dea ctiv a te th is functi on.
80 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] • Forward cal l to a public te lephone number , such as a home n umber or mobile pho ne.
81 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] 4 In the Name of Recording field, ente r an eas y-to- rem emb er n ame . Thi s na me appears on the list of g reetings you can select fro m the Call Scre ening window .
82 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ].
83 SIP Multi media PC Client User Gu ide [Standar d—No rt el Netwo rks Confide nti al ] Chapter 4 Multimedia collabo ration The SIP Mult imedia PC Clie nt enables t wo users to tea m togethe r in a multimedi a collabo ration sess ion and enable s one PC to suppor t multiple o ne-on-one coll a bor atio n se s sio ns si mult ane ous l y .
84 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] Initiating a collabo ration There ar e two types of collaborati on sessions, standalone s essions and se ssions integr ated with an a ctive call. St arting an integrated collaboration sessi on T o create an in tegrated coll aboration s ession 1 Make a call.
85 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] Figure 37 Collab oration - to ol s St arting a st andalone collaboration session T o open a standa lone collabo ration session 1 Select T ools > Coll aboration > S tart Collabora tion.
86 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] Figure 38 Open a collabo ratio n sessi on 2 From the l ist of Addre ss Book Entries , high light a user to invite and s elect the rig ht-arrow . Or , enter a user’ s addres s in the Additional us ers field an d select the up-ar row .
87 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] Figure 39 S top a Collab oration Ca ll 2 Highligh t the collabora tion sessi on to end, and se lect St o p . 3 The SIP Mu ltimedia PC Client closes the selected colla boration sessi on.
88 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] The SIP Mult imedia PC Client displays a Fil e Trans fer window for eac h active collaborat ion session.
89 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] Setting the preferre d director y to store incoming files T o set the prefe rred direct ory to store in comi.
90 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] Whiteboarding Once a colla bor at ion session is star te d, you an d another user can shar e a common drawing wi ndow .
91 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] Opening a shared whiteboard worksp ace on your PCs T o open a shared work space 1 Select T ools > Coll aboration > Whit eboard fro m the SI P Mu lt im ed ia PC Client me nu.
92 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] Collaborating with the clip board Once a col laboration session has been s uccessfull y started, t wo users.
93 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] 2 The SIP Mu ltimedia PC Client displays a c lipboard contr ol window for ea ch active collaboration session and t he username of t he remote par ty appears i n the ti tle bar of the c ontrol window .
94 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] Accepting or declining the dat a transfer from the other user Once the c lipboard cont ents have bee n successfully received by t he SIP Multimedi a PC Clien t, you ca n copy that inf ormat io n to your W indows clipboard.
95 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] T ip: The data fo rmat sele cted for the cl ipboard tran sfer determ ines how the cli pboard data a ppears when it is finally pas ted into an a pplication.
96 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ].
97 SIP Multi media PC Client User Gu ide [Standar d—No rt el Netwo rks Confide nti al ] Chapter 5 Advanced set-up T opics in this s ection: • “Confi guring your p references” on p age 97 • .
98 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] Set t ing up y o ur use r p rofil e T o set up your us er profile 1 Select T ools > Prefer ences and the User list item to d ispla y a window fo r you to ide ntif y yours elf .
99 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] 3 Select your IP Addr ess , if dif ferent from the default IP a ddress the SIP Multimedi a PC Client detected f rom the W indows net working subsys tem.
100 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] — low speed (28.8K Modem, 33.6K Modem — medium speed (56K Modem, 64K ISDN) — high spee d (LAN, Cable, DSL, ADSL, 128K, ISDN) The SIP Mu ltimedia PC Client sele cts the voic e coder/decod er (codec) ba sed on this co nnection spee d.
101 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] Figure 45 Prefer ences - Ne twork inf ormation 2 Select your proxy ser ver in the Net work Configurat ions list. 3 Click Edit . The Networ k Confi gurati on window d ispla ys your pr oxy addr ess, port and domain name.
102 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] Figure 46 Prefer ences - Net work confi gurati on . 4 Select Auto Connect at start up if you wan t the SIP Multim edia PC C lien t to automa tically con nect to the p roxy server when yo u start the program.
103 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] Figure 47 Prefe rences - Au dio se ttings 2 Set Ringer Settings—Rin ger On or Ringer Off —t o define wheth er the applica tion should p lay ringing sound s.
104 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] Setting up video (op tional) Y ou can choose various video se ttings to s uit your part icular need s. The pre-con figured values i n the V ideo window wil l apply to most use rs.
105 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] 2 Select the video conf iguration th at most closely meets your nee ds.
106 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] Figure 49 Video camer a configu red for u se by the c lient If the vide o came ra is in co mpat ible w ith th e SI P Mult im edia PC C lient, follow t he on-screen directions to configure the camera.
107 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] OR Select the Vi deo disabled checkb ox. Y ou will not receive or tra nsmit video.
108 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] Figure 50 Custom Video config uration 2 Adjust t he custom video configuration u sing the guid elines below .
109 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] • Low , Me d , and Hi gh qual ity setti ngs -- allow you t o specify the amount of det ail in th e t ransmi tted video. High q ualit y tr ansmi ts t he most det ailed images, but at the expense of CPU and network b andwidth.
110 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] Figure 51 Sampl e video fo rmat wind ow 1 Figure 52 Sampl e video fo rmat wind ow 2 Y ou can manipulat e the following c ontrols: — Resoluti on.
111 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] — Pixel De pth and Compr ession. This specif ies the org anization of the video dat a captured by th e camera. The SIP Multimedia PC Client support s two: RGB 24 and I420 , altho ugh others may work.
112 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] Figure 53 Prefer ences - V oi ce Mail 2 Ente r the V oicemail Phone Number of your voice mail sy stem, without punctuat ion. Remember to e nter any extra d igits require d by your or ganization’ s phone network .
113 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] replie s. The SIP Multimed ia PC Client will use this inf ormation to suppo rt at-a-s elect voice mail functions. 6 Optional ly , define up t o two c ust om voi ce mai l f unct io ns an d the keystroke s that a ctiva te th em.
114 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] Figure 54 Prefe rences - RAIDer Link 2 Enter an y prefix code s required to ga in access to local and lon g-distance outside line s fro m your or gani zati on’ s phone system, f or exa mple , ente r ‘9 ’ t o get a lo cal line.
115 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] Figure 55 Prefer ences - i200 4 2 Check Use the i2004… to indica te that you want the i2 004 Internet T elephone to provi de premium-qualit y voice while the PC provides adv anced IP and mult imed ia ser vice s.
116 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] using a p rivate LAN in a home offi ce.This is not usually requir ed for work of fice use. The default for t his featur e is not active . This step is optional.
117 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] 3 If you do not want to re ceive files, cl ick the Disable File Receive checkbox . This ste p is optiona l. 4 Click Ok to save your ch anges or Can cel to exit without saving.
118 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] Specifying mi scellaneous settings Miscell aneous network p references al low you to cust omize your tool tips, sile nt start up, standby mode f or laptops an d the presentat ion of the in terface.
119 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] Specifying a tool t ip s delay T o specify the delay before t he tool tip s hows up 1 Select T ools > Pr efere nces and the Misce llaneo us list i tem.
120 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] 3 Click Ok to save your ch anges or Can cel to exit without saving.
121 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] Using the aud io wizard to configure au dio volume T o test and adjus t audio sett ings for opt imal voice trans mission and re ception qualit y 1 Select T o ols > Aud io Wiza rd to start the wiz ar d t o test and a d ju st your a udio volume.
122 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] 4 If you do not hear yours elf during the test, clic k the Settings but ton in the Audio T est Complet ed window t o display an Audio Properti es window . Select playback and recordin g devices fr om pull-down menus.
123 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] Configuring mu ltiple pro files If you are a laptop user , you may hav e different configurati on needs, dependi ng on where you a re located (fo r example, at work o r at home).
124 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] Figure 62 Profi le Manage r 2 Click th e New button. A w indow pro mpts you to ente r a profile na me. 3 Enter t he name of the new pro file. 4 Click Ok to save your ch anges or Can cel to exit without saving.
125 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] Tip: From the Pr ofile Manager wind ow you can rename, d elete as well as laun ch profiles.
126 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ].
127 SIP Multi media PC Client User Gu ide [Standar d—No rt el Netwo rks Confide nti al ] Chapter 6 T roublesh ooting This sec tion describes how to resolve some common problems tha t you may encoun ter while using the SIP Mult imedia PC Client .
128 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] Some sound cards have input mixing ca pabilities . T o see if you r card suppor ts this 1 Launch th e W indows volume c ontrol applica tion via St a r t > Programs > Acc ess ori es > Mult ime dia > Vo l u m e C o n t r o l .
129 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] I am using a headset and cannot speak when the o ther p arty is speaking Y ou may have the Echo Reducer set too hi gh. The Echo Reduce r is intended f or people who are using the ir computer' s speakers inst ead of a heads et (with microphone .
130 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] Should I activate the option “routes voice to/from i2004 (for private IP addresses)”? This fiel d i s us ed to a ctiv a te th e SI P Mu lt ime d ia P C Clien t NA T f or hom e us e using a d ial-up connec tion, cable modem, or DSL.
131 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] I hav e prob lems comp leting a c all to the p ublic netw ork. I keep getting the message “your call cannot be completed as dialed; please check number a n d dial again.
132 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] I cannot p a st e from my cl ipb oa rd int o m y wh it e boar d The SIP Mu ltimedia PC Client does not suppo rt copying fr om or pasting to t he whiteboa rd.
133 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] 2 If video is not bei ng displayed i n the V ideo Conf iguration win dow , se lect your video ca mera from the V ideo Driver dr opdown menu (it is p robably “Mic roso ft W DM”) .
134 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] 4 Choose ei ther RGB 24 or I42 0 in this cont rol, and press Ok , then press Cancel to close the V ideo Conf iguration window , and press Canc el again to close Pr eferences.
135 SIP Multi media PC Client User Gu ide [Standar d—No rt el Netwo rks Confide nti al ] Appe ndix A Button references This sec tion describes the followin g buttons on t he SIP Multimedia PC Client.
136 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] Display s a pop-up di alpad w indow to acce ss voice mai l functio ns by pointi ng and clic king on an o n-screen keyp ad.
137 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] Brings up the SIP Multimed ia PC Client c all log wind ow and displa ys all outgo ing call lo gs.
138 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] Incoming call control butt ons Active call contro l buttons Ta b l e 5 Inco ming call b uttons Icon Descript ion Answers the incom ing cal l. The Inc oming C all Contr ol win dow is rep lac ed by an Act ive Call Cont rol w ind ow.
139 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] Used to Mute/Unmute the microph one. Brings up a window th at allows you to c ompose, an d send an inst ant messag e to the other p arty . Allo ws yo u to t ransf er a cal l to an oth er par ty .
140 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ].
141 SIP Multi media PC Client User Gu ide [Standar d—No rt el Netwo rks Confide nti al ] Appe ndix B Hard ware note s T opics in this s ection incl ude • “Compat ible video camera s” on page 1.
142 SIP Mult imed ia PC C lient U ser Guid e [Standar d—No rt el Netwo rks Confide nti al ] • the i nstallation of other soft ware packages on t he user's PC. Comp atib ility with the client application The respo nsibility of ensuring c ompatibilit y of the camera with the SIP Multim edia PC C lie nt app lic ation is cr itic al.
Index 143 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] A acronyms 16 address boo k adding a group 66 adding an en t ry 67 managing 6 4 audio 122 audio s ett.
144 Index [Standar d—Nortel Networks Confid ential] sing le fil e se nd 89 file exchange settings 1 16 disabling 117 set incoming folder 1 16 G greeting 80 H help 39 hold holding a call 47 retrievin.
Index 145 SIP Mul timedi a PC Clie nt User G uide [Standar d—No rt el Netwo rks Confide nti al ] prefix digits 11 4 record a gre eting 80 requirem ents minimum 24 optional 25 recommended 25 S screen.
デバイスNortel Networks NN10041-112の購入後に(又は購入する前であっても)重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります:
Nortel Networks NN10041-112をまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはNortel Networks NN10041-112の技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Nortel Networks NN10041-112の取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Nortel Networks NN10041-112で得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Nortel Networks NN10041-112を既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はNortel Networks NN10041-112の不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Nortel Networks NN10041-112に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちNortel Networks NN10041-112デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。