AsusメーカーBM1AEI5457S009Bの使用説明書/サービス説明書
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BM1AE BM6AE(MD780) BP1AE(SD780) ASUS Desktop PC User Manual BM6AE(MD780) BM1AE BP1AE(SD780).
2 Copyright © 2013 ASUST eK Computer Inc. All Rights Reserved. No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a re.
3 Contents Notices .......................................................................................................... 5 Safety information .......................................................................................... 8 Conventions used in this guide .
4 Contents Chapter 6: Connecting to the Internet Wired connection ......................................................................................... 61 Chapter 7: Using the utilities ASUS AI Suite II ............................................
5 Notices ASUS Recycling/T akeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components, as well as the packaging materials.
6 IC: Canadian Compliance Statement Complies with the Canadian ICES-003 Class B specications. This device complies with RSS 210 of Industry Canada. This Class B device meets all the requirements of the Canadian interference-causing equipment regulations.
7 RF Equipment Notices CE: European Community Compliance Statement The equipment complies with the RF Exposure Requirement 1999/519/EC, Council Recommendation of 12 July 1999 on the limitation of exposure of the general public to electromagnetic elds (0–300 GHz).
8 Safety information Disconnect the AC power and peripherals before cleaning. Wipe the Desktop PC using a clean cellulose sponge or chamois cloth dampened with solution of nonabrasive detergent and a few drops of warm water then remove any extra moisture with a dry cloth.
9 Conventions used in this guide T o ensure that you perform certain tasks properly , take note of the following symbols used throughout this manual. DANGER/W ARNING : Information to prevent injury to yourself Information to prevent injury to yourself when trying to complete a task.
10 Package contents • If any of the above items is damaged or missing, contact your retailer . • The illustrated items above are for reference only .
Getting to know your computer Illustrations are for reference only . The ports and their locations, and the chassis color vary with different models. Welcome! Thank you for purchasing the ASUS Desktop PC! The ASUS Desktop PC provides cutting-edge performance, uncompromised reliability , and user-centric utilities.
BM6AE(MD780) front panel 1. 2 x 5.25 inch optical disk drive bays. The 5.25 inch optical disk drive bays are for 5.25 inch DVD-ROM / CD-RW / DVD-R W devices. 2. Microphone port (pink). This port connects to a microphone. 3. Headphone port (lime). This port connects to a headphone or speaker .
BM6AE(MD780) rear panel 3. PS/2 mouse port (green) . This port is for a PS/2 mouse. 4. PS/2 keyboard port (purple) . This port is for a PS/2 keyboard. 5. DisplayPort. This port connects a display monitor or home-theater system. DisplayPort cannot be converted to DVI and HDMI.
7. USB 3.0 ports. These Universal Serial Bus 3.0 (USB 3.0) ports connect to USB 3.0 devices such as a mouse, printer , scanner , camera, PDA, and others. • DO NOT connect a keyboard / mouse to any USB 3.0 port when installing Windows ® operating system.
16. VGA port. VGA port. This port is for VGA-compatible devices such as a VGA monitor . 17. Air vents. Air vents. These vents allow air ventilation. DO NOT block the air vents on the chassis. Always provide proper ventilation for your computer . 18. Parallel Port (optional) .
1. Power button. Press this button to turn on your computer . 2. 5.25 inch optical disk drive bay . The 5.25 inch optical disk drive bay is for 5.25 inch DVD-ROM / CD-RW / DVD-R W devices. 3. Optical disk drive eject button. Press this button to eject the optical disk drive tray .
1. Power connector . Power connector . Plug the power cord to this connector . 2 . V oltage selector . Use this switch to select the appropriate system input voltage according to the voltage supply in your area. If the voltage supply in your area is 100- 127V , set the switch to 1 15V .
7. USB 3.0 ports. USB 3.0 ports. These Universal Serial Bus 3.0 (USB 3.0) ports connect to USB 3.0 devices such as a mouse, printer , scanner , camera, PDA, and others. • DO NOT connect a keyboard / mouse to any USB 3.0 port when installing Windows ® operating system.
14. Kensington ® lock slot. The Kensington ® lock slot allows the PC to be secured using Kensington ® compatible PC security cables. 15. USB 2.0 ports. USB 2.0 ports. These Universal Serial Bus 2.0 (USB 2.0) ports connect to USB 2.0 devices such as a mouse, printer , scanner , camera, PDA, and others.
1. Power button. Press this button to turn on your computer . 2. Optical disk drive eject button. Press this button to eject the optical disk drive tray . 3. 5.25 inch optical disk drive bay . The 5.25 inch optical disk drive bay is for 5.25 inch DVD-ROM / CD-RW / DVD-R W devices.
1. PS/2 mouse port (green) . This port is for a PS/2 mouse. 2. PS/2 keyboard port (purple) . This port is for a PS/2 keyboard. 3. DisplayPort. This port connects a display monitor or home-theater system. DisplayPort cannot be converted to DVI and HDMI.
10. Expansion slot brackets. Expansion slot brackets. Remove the expansion slot bracket when installing an expansion card. 1 1. V oltage selector . Use this switch to select the appropriate system input voltage according to the voltage supply in your area.
Setting up your computer This section guides you through connecting the main hardware devices, such as the external monitor , keyboard, mouse, and power cord, to your computer . Using the onboard display output ports Connect your monitor to the onboard display output port.
If your computer comes with an ASUS Graphics Card, the graphics card is set as the primary display device in the BIOS. Hence, connect your monitor to a display output port on the graphics card.
Connecting a USB keyboard and a USB mouse Connect a USB keyboard and a USB mouse to the USB ports on the rear panel of your computer . BM6AE(MD780) BM1AE ` ` ENGLISH ENGLISH ASUS BM6AE(MD780), BM1AE, .
Connecting the power cord Connect one end of the power cord to the power connector on the rear panel of your computer and the other end to a power source.
BP1AE(SD780) BM1AE ENGLISH ENGLISH ASUS BM6AE(MD780), BM1AE, and BP1AE(SD780) 27 ENGLISH ENGLISH.
T urning your computer ON/OFF This section describes how to turn on/off your computer after setting up your computer . T urning your computer ON T o turn your computer ON: 1. T urn your monitor ON. 2. Press the power button on your computer . 3. W ait until the operating system loads automatically .
ENGLISH ENGLISH ASUS BM6AE(MD780), BM1AE, and BP1AE(SD780) 29 Chapter 2 Using Windows ® 7 Starting for the rst time When you start your computer for the rst time, a series of screens appear to guide you in conguring the basic settings of your Windows ® 7 operating system.
30 Chapter 2: Using Windows ® 7 ENGLISH ENGLISH ENGLISH ENGLISH Using Windows ® 7 desktop Using the Start menu The Start menu gives you access to programs, utilities, and other useful items on your computer . It also provides you with more information about Windows 7 through its Help and Support feature.
ENGLISH ENGLISH ASUS BM6AE(MD780), BM1AE, and BP1AE(SD780) 31 ENGLISH ENGLISH Pinning items on the jumplists When you right-click an icon on the taskbar , a jumplist launches to provide you with quick- access to the program’s or item’s related links.
32 Chapter 2: Using Windows ® 7 ENGLISH ENGLISH ENGLISH ENGLISH Using the notication area By default, the notication area shows these three icons: Action Center notication Click this icon to display all the alert messages/notications and launch the Windows ® Action Center .
ENGLISH ENGLISH ASUS BM6AE(MD780), BM1AE, and BP1AE(SD780) 33 ENGLISH ENGLISH Exploring les and folders T o explore les and folders: 1. Launch Windows ® Explorer . 2. From the navigation or view pane, browse for the location of your data. 3. From the breadcrumb bar , click the arrow to display the contents of the drive or folder .
34 Chapter 2: Using Windows ® 7 ENGLISH ENGLISH ENGLISH ENGLISH Adding a new folder T o add a new folder: 1. Launch Windows Explorer . 2. From the toolbar , click New folder . 3. Key in a name for the new folder . Y ou may also right-click anywhere on the View pane, click New > Folder .
ENGLISH ENGLISH ASUS BM6AE(MD780), BM1AE, and BP1AE(SD780) 35 ENGLISH ENGLISH Protecting your computer Using Windows ® 7 Action Center Windows ® 7 Action Center provides you with alert notications, security information, system maintenance information, and the option to automatically troubleshoot and x some common computer problems.
36 Chapter 2: Using Windows ® 7 ENGLISH ENGLISH Setting up a user’s password T o set up a user’s password: 1. Select the user that you would like to set a password. 2. Select Create a password . 3. Key in a password and conrm it. Key in your password’s hint.
Starting for the rst time When you start your computer for the rst time, a series of screens appear to guide you in conguring the basic settings of your Windows ® 8 operating system. T o start for the rst time: 1. T urn your computer on. Wait for a few minutes until the setup screen appears.
38 Chapter 3: Using Windows ® 8 ENGLISH ENGLISH ENGLISH ENGLISH Using the Windows ® UI The Windows ® User Interface (UI) is the tile-based display used in Windows ® 8. It includes the following features you can use while working on your Desktop PC.
ENGLISH ENGLISH ASUS BM6AE(MD780), BM1AE, and BP1AE(SD780) 39 ENGLISH ENGLISH Hotspots Onscreen hotspots allow you to launch programs and access the settings of your Desktop PC.
40 Chapter 3: Using Windows ® 8 ENGLISH ENGLISH ENGLISH ENGLISH Hotspot Action upper left corner Hover your mouse pointer then click on the recent app’s thumbnail to go back to that app. Move your mouse pointer down to display all the running apps.
ENGLISH ENGLISH ASUS BM6AE(MD780), BM1AE, and BP1AE(SD780) 41 ENGLISH ENGLISH Working with W indows ® apps Use your Desktop PC’s keyboard or mouse to launch and customize your apps. Launching apps • Position your mouse pointer on an app then left-click once to launch it.
42 Chapter 3: Using Windows ® 8 ENGLISH ENGLISH ENGLISH ENGLISH Accessing the All Apps screen From the All Apps screen, you can congure an apps settings or pin an app to the Start screen or to the Desktop mode taskbar . Launching the All Apps screen Right-click on the Start screen or press + <Z>, and click the All Apps icon.
ENGLISH ENGLISH ASUS BM6AE(MD780), BM1AE, and BP1AE(SD780) 43 ENGLISH ENGLISH Charms bar The Charms bar is a toolbar that can be triggered on the right side of your screen. It consists of several tools that allow you to share applications and provide quick access for customizing the settings of your Desktop PC.
44 Chapter 3: Using Windows ® 8 ENGLISH ENGLISH ENGLISH ENGLISH Inside the Charms bar Search This tool allows you to look for les, applications, or programs in your Desktop PC. Share This tool allows you to share applications via social networking sites or email.
ENGLISH ENGLISH ASUS BM6AE(MD780), BM1AE, and BP1AE(SD780) 45 ENGLISH ENGLISH Snap feature The Snap feature displays two apps side-by-side, allowing you to work or switch between apps. A screen resolution of at least 1366 x 768 pixels is required to use the Snap feature.
46 Chapter 3: Using Windows ® 8 ENGLISH ENGLISH ENGLISH ENGLISH Other keyboard shortcuts Using your keyboard, you can also use the following shortcuts to help you launch applications and navigate Windows ® 8. Switches between the Start screen and the last running app.
ENGLISH ENGLISH ASUS BM6AE(MD780), BM1AE, and BP1AE(SD780) 47 ENGLISH ENGLISH + <+> Launches the magnier and zooms in your screen. + <-> Zooms out your screen. + <,> Allows you to peek at the desktop. + <Enter> Opens the Narrator Settings.
48 Chapter 3: Using Windows ® 8 ENGLISH ENGLISH Entering the BIOS Setup BIOS (Basic Input and Output System) stores system hardware settings that are needed for system startup in the Desktop PC. In normal circumstances, the default BIOS settings apply to most conditions to ensure optimal performance.
Connecting a USB storage device This desktop PC provides USB 2.0/1.1 and USB 3.0 ports on both the front and rear panels. The USB ports allow you to connect USB devices such as storage devices. T o connect a USB storage device: • Insert the USB storage device to your computer .
50 Chapter 4: Connecting devices to your computer ENGLISH ENGLISH ENGLISH ENGLISH Rear panel BM6AE(MD780) BM1AE BP1AE(SD780).
ENGLISH ENGLISH ASUS BM6AE(MD780), BM1AE, and BP1AE(SD780) 51 ENGLISH ENGLISH DO NOT remove a USB storage device when data transfer is in progress. Doing so may cause data loss or damage the USB storage device. T o remove a USB storage device on Windows Windows ® 8: : 1.
Connecting microphone and speakers This desktop PC comes with microphone ports and speaker ports on both the front and rear panels. The audio I/O ports located on the rear panel allow you to connect 2-channel, 4-channel, 6-channel, and 8-channel stereo speakers.
Connecting 2-channel Speakers LINE OUT BP1AE(SD780) ENGLISH ENGLISH ASUS BM6AE(MD780), BM1AE, and BP1AE(SD780) 53 ENGLISH ENGLISH.
Connecting 4-channel Speakers LINE OUT Connecting 6-channel Speakers LINE OUT 54 Chapter 4: Connecting devices to your computer ENGLISH ENGLISH ENGLISH ENGLISH.
Connecting 8-channel Speakers LINE OUT ENGLISH ENGLISH ASUS BM6AE(MD780), BM1AE, and BP1AE(SD780) 55 ENGLISH ENGLISH.
56 Chapter 4: Connecting devices to your computer ENGLISH ENGLISH.
ENGLISH ENGLISH ASUS BM6AE(MD780), BM1AE, and BP1AE(SD780) 57 Chapter 5 Using your computer Proper posture when using your Desktop PC When using your Desktop PC, maintaining the proper posture is necessary to prevent strain to your wrists, hands, and other joints or muscles.
Using the optical drive (on selected models only) Inserting an optical disc T o insert an optical disc: 1. While your system is on, press the eject button below the drive bay cover to open the tray . 2. Place the disc to the optical drive with the label side facing up.
Conguring the USB ports using the BIOS Y ou can enable or disable the front and rear USB 2.0 and USB 3.0 ports from the BIOS Setup. T o disable or enable the front and rear USB 2.0 and 3.0 ports: 1. Press <Delete> to enter the BIOS Setup at startup.
Conguring the HDD security setting using the BIOS Y ou can set a password in the BIOS Setup to protect your HDD. T o set a password for your HDD from the BIOS Setup: 1. Press <Delete> to enter the BIOS Setup at startup. 2. From the BIOS Setup EZ Mode screen, click Exit > Advanced Mode .
Connecting via a DSL/cable modem T o connect via a DSL/cable modem: 1. Set up your DSL/cable modem. Wired connection Use an RJ-45 cable to connect your computer to a DSL/cable modem or a local area network (LAN). 2. Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your computer and the other end to a DSL/cable modem.
3. T urn on the DSL/cable modem and your computer. 4. Congure the necessary Internet connection settings. • For more details, refer to the section Conguring the network connection . • Contact your Internet Service Provider (ISP) for details or assistance in setting up your Internet connection.
Connecting via a local area network (LAN) T o connect via a LAN: 1. Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your computer and the other end to your LAN.
2. T urn on your computer. 3. Congure the necessary Internet connection settings. • For more details, refer to the section Conguring the network connection . • Contact your Internet Service Provider (ISP) for details or assistance in setting up your Internet connection.
Conguring the network connection Conguration options on Windows ® 7 Conguring a dynamic IP/PPPoE network connection T o congure a dynamic IP/PPPoE network connection: 1. Go to Start > Control Panel > Network and Sharing Center . 2. From the Network and Sharing Center screen, click Change Adapter settings .
Continue to the next steps if you are using PPPoE connection. 9. Select Connect to the Internet and click Next . 8. Return to the Network and Sharing Center and then click Set up a new connection or network . 10. Select Broadband (PPPoE) and click Next .
1 1. Enter your User name and, Password, and Connection name. Click Connect . 12. Click Close to nish the conguration. 13. Click the network icon in the taskbar and click the connection you just created. 14. Enter your user name and password. Click Connect to connect to the Internet.
Conguration options on Windows ® 8 Conguring a dynamic IP/PPPoE network connection T o congure a dynamic IP/PPPoE network connection: 1. From the Start screen, click Desktop to launch the Desktop mode. 2. From the Windows ® taskbar , right-click the network icon and click Open Network and Sharing Center .
6. Click Obtain an IP address automatically and click OK . Continue to the next steps if you are using PPPoE connection. 8. Select Connect to the Internet and click Next . 7. Return to the Network and Sharing Center and then click Set up a new connection or network .
9. Select Broadband (PPPoE) and click Next . 10. Enter your User name and, Password, and Connection name. Click Connect . 1 1. Click Close to nish the conguration. 12. Click the network icon in the taskbar and click the connection you just created.
ASUS AI Suite II ASUS AI Suite II is an all-in-one interface that integrates several ASUS utilities and allows users to launch and operate these utilities simultaneously . Using AI Suite II AI Suite II automatically starts when you enter the Windows ® operating system.
The T ool menu The T ool menu includes the EPU, Probe II, and Sensor Recorder panels. Launching and conguring EPU EPU is an energy-efcient tool that provides you with a total power-saving solution. It detects the current loading and intelligently adjusts the power usage in real-time.
Launching and conguring Probe II Probe II is a utility that monitors the computer’s vital components, and detects and alerts you of any problem with these components. Probe II senses fan rotations, CPU temperature, and system voltages, among others.
Launching and conguring Sensor Recorder Sensor Recorder allows you to monitor the changes in the system voltage, temperature, and fan speed, as well as recording the changes. T o launch Sensor Recorder: • Click T oo l > Sensor Recorder on the AI Suite II main menu bar .
Launching Sensor The Sensor panel displays the current value of a system sensor such as fan rotation, CPU displays the current value of a system sensor such as fan rotation, CPU temperature, and voltages. T o launch Sensor: • Click Monitor > Sensor on the AI Suite II main menu bar .
Updating the BIOS through a BIOS le T o update the BIOS through a BIOS le: 1. From the ASUS Update screen, select Update BIOS from le , then click Next .
The System Information screen The System Information screen displays the information about the motherboard, CPU, and memory slots. • Click the MB tab to see the details on the motherboard manufacturer , product name, version, and BIOS. • Click the CPU tab to see the details on the processor and the Cache.
ASUS WebStorage ASUS WebStorage is storage app and a cloud service that allow you to save, sync, share, and access your les anytime and anywhere. Ensure to install the latest ASUS WebStorage PC Suite in your computer . Visit our website at http://www .
• MySyncFolder Allows you to store your les to MySyncFolder for easy access and sharing without the limitation of location or storage space. • Calendar ASUS WebStorage automatically synchronizes your calendar events to all your computers to allow you to browse through your calendar from any of your computers.
Launching WebStorage on W indows ® 8 Do either of the following to launch WebStorage on Windows ® 8: • Click the ASUS WebStorage icon on the Windows ® notication area. • Click the ASUS WebStorage icon from the Start screen. Using WebStorage cloud service • T o access your les online, ensure that you have an ASUS W ebStorage account.
Adding les to MySyncFolder T o add les to MySyncFolder: 1. Right-click on the screen to launch the settings bar . 2. Click then select the action that you want to do: a. Click Note taking to take down notes. b. Click Snapshot to take photos. c. Click Video record to record videos.
Backed-up Data This folder allows you to open the les that you backed up from your computer . It also allows you to tag les as favorites and share les via e-mail or link via ASUS WebStorage site. • ASUS WebStorage registers your computer’s name and will reect to your Backed-up Data folder as the name of your backed-up folder .
My Collection This folder allows you to upload your favorite contents without the need of syncing them with your computer . It also allows you to take notes, pictures, videos and record audios and upload directly to this folder . Uploading les T o upload les: 1.
Customizing contents in My Collection folder Y ou can customize your contents in this folder like rename, tag as favorites, share via e-mail or link via ASUS WebStorage site. T o customize your contents in My Collection folder: 1. Right-click on the le or folder to select and launch the settings bar .
Starred This folder allows you to easily access and view contents that you have tagged as favorites. Y ou can also remove the contents from this folder . Removing a le or folder T o remove a le or folder: 1. Click to launch Starred folder . 2. Right-click on the le or folder to select and launch the settings bar .
Recent changes This folder allows you to view the contents saved in MySyncFolder , Backed-up Data and My Collection folders . It also allows you to customize the recent contents like rename, delete, tag as favorite and share via e-mail or link via ASUS WebStorage site.
Recent photos This folder allows you to view the photos saved in MySyncFolder , Backed-up Data and My Collection folders . It also allows you to customize the recent photos like rename, delete, tag as favorite and share via e-mail or link via ASUS WebStorage site.
Recent music This folder allows you to view the music les saved in Backed-up Data and My Collection folders. It also allows you to customize the music les like rename, delete, tag as favorite and share via e-mail or link via ASUS WebStorage site.
My shared link This folder allows you to view and access the contents that you linked in ASUS WebStorage site. Y ou can only customize links saved in MySyncFolder and My Collection folders. Viewing shared links T o view shared links: 1. Click to launch My shared link folder .
ASUS Easy Update ASUS Easy Update is a software tool that automatically detects the latest drivers and applications for your system. 1. From the Windows ® notication area, right-click the ASUS Easy Update icon. 2. Select Schedule to set how often you want to update your system.
ASUS Secure Delete ASUS Secure Delete makes deleted les completely irrecoverable via a simple drag-and- drop interface, thus enhancing your data security .
4. T ick Delete the les listed in the recycle bin if you want to permanently delete all the les in the recycle bin. 5. Click Clear , and then click OK on the conrmation message to permanently delete all the les listed in the deletion box and the recycle bin (if selected in step 3).
ASUS Business Suite 2.0 ASUS Business Suite 2.0 is a collection of applications that help you obtain maximum performance of your business PC. It integrates the following Intel ® and ASUS utilities: .
Icons Descriptions Intel ® SBA utilities Energy Saver Energy Saver allows you to schedule your computer to enter the sleep state at the end of your workday and wake up at the start of your workday . This helps greatly reduce energy costs and improve productivity of your business.
Nero Essentials Nero Essentials allows you to create, copy , burn, edit, share, and update different kinds of data. Installing Nero Essentials T o install Nero Essentials: 1. Insert the Nero Essentials DVD into your optical drive. 2. If Autorun is enabled, the main menu appears automatically .
Recovering your system Recovery options on Windows ® 7 Using the system recovery partition The system recovery partition quickly restores your Desktop PC’s software to its original working state.
4. Select OK to conrm the system recovery . Restoring will overwrite your hard drive. Ensure to back up all your important data before the system recovery .
T o reset your PC by using Recovery DVD: • Back up all your data before using this option. • Disconnect all external hard disk drives before performing system recovery on your Desktop PC to avoid restoring Windows on the wrong partition or drive. 1.
5. Select the USB storage device where you want to copy the recovery les. 6. Click Next . 7. Click Create . W ait for a while for the process to complete. 8. When the process is completed, click Finish . 3. Click Recovery > Create a recovery drive .
Removing everything and reinstalling Windows Restoring your PC to its original factory settings can be done using the Remove everything and reinstall option in PC Settings. Refer to the steps below to use this option. Back up all your data before using this option.
ENGLISH ENGLISH ASUS BM6AE(MD780), BM1AE, and BP1AE(SD780) 101 Chapter 8 T roubleshooting T roubleshooting This chapter presents some problems you might encounter and the possible solutions. ? My computer cannot be powered on and the power LED on the front panel does not light up.
102 Chapter 8: T roubleshooting ENGLISH ENGLISH ENGLISH ENGLISH ? The arrow keys on the number key pad are not working. Check if the Number Lock LED is off. When the Number Lock LED is on, the keys on the number key pad are used to input numbers only .
ENGLISH ENGLISH ASUS BM6AE(MD780), BM1AE, and BP1AE(SD780) 103 ENGLISH ENGLISH ? I want to restore or undo changes to my computer’s system settings without affecting my personal les or data.
104 Chapter 8: T roubleshooting ENGLISH ENGLISH ENGLISH ENGLISH ? My speakers produce no sound. • Ensure that you connect your speakers to the Line out port (lime) on the front panel or the rear panel. • Check if your speak is connected to an electrical source and turned on.
ENGLISH ENGLISH ASUS BM6AE(MD780), BM1AE, and BP1AE(SD780) 105 ENGLISH ENGLISH Power Problem Possible Cause Action No power (The power indicator is off) Incorrect power voltage • Set your computer’s power voltage switch to your area’s power requirements.
106 Chapter 8: T roubleshooting ENGLISH ENGLISH ENGLISH ENGLISH Display Problem Possible Cause Action No display output after turning the computer on (Black screen) The signal cable is not connected to the correct VGA port on your computer . • Connect the signal cable to the correct display port (onboard VGA or discrete VGA port).
ENGLISH ENGLISH ASUS BM6AE(MD780), BM1AE, and BP1AE(SD780) 107 ENGLISH ENGLISH Audio Problem Possible Cause Action No Audio Speaker or headphone is connected to the wrong port. • Refer to your computer’s user manual for the correct port. • Disconnect and reconnect the speaker to your computer .
108 Chapter 8: T roubleshooting ENGLISH ENGLISH CPU Problem Possible Cause Action T oo noisy right after turning on the computer . Y our computer is booting up. It is normal. The fan runs on its full speed when the computer is powering on. The fan slows down after entering the OS.
ENGLISH ENGLISH ASUS contact information ASUST eK COMPUTER INC. Address 15 Li-T e Road, Peitou, T aipei, T aiwan 1 1259 T elephone +886-2-2894-3447 Fax +886-2-2890-7798 E-mail info@asus.com.tw Web site www .asus.com.tw T echnical Support T elephone +86-21-3842991 1 Online support support.
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