OKIメーカーC910nの使用説明書/サービス説明書
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C910n C910dn User’ s Guide TM.
Preface > 2 P REFACE Every effort has been made to ensure that t h e information in this document is complete, accurate, and up-to-date. T he manufacturer as sumes no responsibility for the results of errors beyond its control.
Emergency first aid > 3 E MERGENCY FIRST AID Take care with toner powder: If swallowed, give small amounts of cold water and seek medical attention. DO NOT attempt to induce vomiting. I f i n h a l e d , m o v e t h e p e r s o n t o a n o p e n a r e a f o r f r e s h a i r .
Contents > 4 C ONTENTS Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Emergency first aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Manufacturer .
Contents > 5 Consumables and maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Checking consumabl e/maintenance item usage . . . . . . . . . . . . . . . . . . . .33 Replacement indications . . . . . . . . . . . . . . . .
Notes, cautions and warnings > 6 N OTES , CAUTIONS AND WARNINGS For the protection of your product, and in or der to ensure that you benef it from its full functionality, this model has b een designed to operate only with genuine original toner cartridges.
Introduction > 7 I NTRODUCTION Congratula tions on buying an Oki colour pr inter. Your new printe r is desi gned with advanced features to give you clear, vibrant colour prints and crisp black and white pages at high speed on a range of print media for the offic e.
Introduction > 8 A BOUT THIS GUIDE This manual is y our user’s guide (check the web site, www.okiprintingsolutions.com , for the most up-to-date version) for your prin ter and forms part of the o.
Introduction > 9 O NLINE USAGE This guide is intended to be read on screen using an Adob e Reader. Use the navigation and viewing tools provided in Acrobat. You can acce ss specif ic inform ation in two way s: > In the list of bookmarks down the left hand side of your screen, click on the topic of interest to jump to the required topic.
Printer and paper overview > 10 P RINTER AND PAPER OVERVIEW O PENING AND CLOSING THE TOP COVER To open the top cover, squeeze the top cover handle (1) to release the catch and raise the cover. To close the top cover, push gently (1) until the cover st ops midway and then push harder (2) to close the cover completely.
Printer and paper overview > 11 I DENTIFYING MAJOR COMPONENTS The major components of your printer are identified in the representations below. 1. Paper holding arm 5. Paper size label 2. T op cover (face-down stacker) 6. Paper volume indicator 3. MP T ray (multi- purpose tray) 7.
Printer and paper overview > 12 19. Image drum cartridge and toner cartridge (Cyan) 23. T oner cartridge 20. Image drum cartridge and toner cartridge (Magenta) 24. Image drum cartridge 21. Image drum cartridge and toner cartridge (Y ellow) 25. Fuser unit 22.
Printer and paper overview > 13 S OFTWA RE SUPPLIED > Drivers and Utiliti es Contains driver and application software for use by a general user. > Network and Administr ator Utilities Contains software for use by system administrators.
Printer and paper overview > 14 Envelopes Transpar encies Recommended type is: CG3720 by 3M (A4 or Letter size) Labels Recommended type is: Avery White Laser Label types 7162, 7664, 7666 (A4), or 5161 (Letter) NOTE Always print a sample to check the output results are satisfactory.
Printer and paper overview > 15 P APER INPUT AND OUTPUT INFORMATION The following table relates paper paramet ers to input trays (Tray 1 to Tray 5 (numbering from the top) and MP Tray) and to output ar eas (Face-down stacker and Face-up stacker).
Printer and paper overview > 16 T RAYS AND STACKERS T RAYS 1 TO 5 Tray 1 is the standard blank paper input t ray and can hold up to 530 sheets of paper. Additional trays, t o give a total of five, c an be added as an option to give a total tray capacity of 2650 sheets of paper.
Printer and paper overview > 17 D UPLEX UNIT ( IF INSTALLED ) This unit provides automatic two-si ded printing on plain paper fed f rom Trays 1 – 5 or the MP Tray. WEIGHT SIZE TRAY 64 – 120g/m² A6, A5, B5, B5LEF , Exec utive, A4, A4LEF , Letter , LetterLEF , Legal 13 in, Legal 13.
Printer and paper overview > 18 T RAY AND STACKER EXAMP LES L OADING TRAYS 1 TO 5 Tray 1 is used in the follow ing examp le. 1. Pull out the tr ay . 2. Press the paper rear stopper tab (1) and ad just the tab to t he required paper size. 3. F an the paper to be loaded then tap the edges of the stack on a flat surface to make it flush.
Printer and paper overview > 19 > Do not load paper of different siz es or types at the same time. 5. Gently push the tra y back into the printer .
Printer and paper overview > 20 2. Fold out the paper support sectio n and swivel out th e extens ion suppo rts (2). 3. Adjust the paper guides (3) t o th e size of the paper being used. 4. F an the paper to be loaded then tap the edges of the stack on a flat surface to make it flush.
Printer and paper overview > 21 > Do not exceed the paper capacit y of approximately 2 30 sheets (<80g/m²), 50 sheets (300g/m²), 100 tr ansparencies or 25 en velopes.
Printer and paper overview > 22 Face-up stacker The face-up exit path is used for heavy paper (cardstock etc.), envelopes, transparencies, and labels. 1. Open the stacker (1). 2. Flip out the pa per supp ort (2). 3. Swivel out the paper support extension (3).
Control panel > 23 C ONTROL PANEL The control panel can be swivelled t o 90° (m aximum) upwards from its base position (1) as required for ease of use. C ONTROLS AND INDICATORS The parts of the control panel are id entified and briefl y explained below: 1.
Control panel > 24 5. Up-arrow button Enters menu mode and enables upward move ment through the displayed list of menu items 6. Down-arrow button Enters menu mode and enables downward movement through the displayed l ist of menu items 7. Back button Returns to the previous higher level men u item 8.
Control panel > 25 administrator level users. Rest ricts the ch anges that general users can make via the user menus. System maintenance menu: activated by pressing the Up-arrow and Down-arrow buttons together for more than 2 seconds while turning on the printer power supply (including Restart).
Control panel > 26 8. Press the Online button to exit menu mode and re turn to the ready to print st atus. Refer to the section entitled “Getting started” on page 27 and “Appendix B – menu system” on page 68 for examples of using the menus.
Getting starte d > 27 G ETTING STARTED This section provides information to help you get started with using your printer. P RINTER LOCATION Check that you have sufficient space for access: > aro.
Getting starte d > 28 T URNING OFF / ON T URNING OFF No hard disk drive insta lled 1. If a hard disk drive is NO T installed, set the printer Power switch to Off . Hard disk drive insta lled 1. Press and hold down the Shutdown/Restart button (1) on the control panel to start the shutdown process.
Getting starte d > 29 T URNING ON 1. T o start the printer after it has been turned off by usi ng the Power switch, set the Power switch to On. C HANGING THE DISPL AY LANGUAGE The default language u sed by your printer for display messages and for report printing is English.
Getting starte d > 30 I NTERFACES AND CONNECTION Your printer is equipped with a selecti on of data interfaces: > Parallel – For direct connection to a PC. This port requires a bi-directional (IEEE 1284 compliant) parallel cable. > USB – This port requires a cable conforming to USB v ersion 2.
Getting starte d > 31 C ONNECTING THE NETWORK INTERFACE 1. T urn off the printer and the computer . 2. Fit ferrite to an Ethernet cable as s hown. 3. Connect the Ethernet cable between the printe r and an Eth ernet hub. 4. T urn on the printer and then the compu ter .
Operation > 32 O PERATION For full details of how to use the print er and an y optional accessories to print jobs efficiently and effectively, please refer to the Prin ting Guide and the Ba rcode Printing Guide. For full details of how to access and use the printer security features, please refer to the Security Guide.
Consuma bles and mai ntenance > 33 C ONSUMABLES AND MAINTENANCE This section explains how to repl ace co nsumable and maintenance item s when due. C HECKING CONSUMABLE / MAINTENANCE ITEM USAGE At any time, you can check how much of each consumable/maintenance item is left by using the appropriate menus.
Consuma bles and mai ntenance > 34 2. With a soft cl oth, gently wipe each of th e four heads (1). Move the cloth as shown, using a clean section of the cloth with ea ch pass.
Consuma bles and mai ntenance > 35 C LEANING THE PAPER FEED ROLLERS Clean the paper feed rollers if paper jams frequent ly occur. 1. Remo ve items like a wrist watch or b racelet and follow the correct steps to turn the printer off . 2. Open T r ay 1 side cover .
Consuma bles and mai ntenance > 36 4. Gaining access through the g ap left by T ray 1, wipe the 3 paper feed rollers (2) with a soft cloth ligh tly moiste ned with water .
Consuma bles and mai ntenance > 37 7. T urn on the printer . C LEANING THE PRINTER CASING 1. Follow the correct step s to turn the pr inter off . 2. Wipe the printer surface with a soft cloth moistened sparingly with water or neutral detergent. 3. Use a soft dry cloth to dry t he printer surface.
Consuma bles and mai ntenance > 38 4. T urn on the printer . E MPTYING THE PUNCH CHIP BOX ( PUNCH UNIT OPTIONAL ACCESSORY ) When the LCD panel indicates that the punch chip box is f ull, empty the box as follows: 1. Operat e the Finisher lev er and move the Fin isher awa y from the printer .
Consuma bles and mai ntenance > 39 3. Discard the chips in an appropriate place. 4. Re fit the punch chip bo x carefully into the Finisher . 5. Check that the punch chi p bo x has been refitted correctly then mov e the Finisher back into position, being care ful not to trap your fingers.
Optional accessories > 40 O PTIONAL ACCESSORIES This section describes optional accessory equipment for you r printer. The foll owing accessories are available: > duplex unit (to enable two- sid.
Troubleshooting > 41 T ROUBLESHOOTING G ENERA L If the printer display panel does not display anyt hi ng or is still in stand- by mode 10 minutes after switching on, follow the pr inter shutdown se quence to switch it off. Check all cabl e connections before restarting the printer.
Troubleshooting > 42 3. Close T ray 1 side co ver . O PEN COVER , PAPER JAM , SIDE COVER 1. If the MP T r ay is open, close it so that the side cov er (1) is visible.
Troubleshooting > 43 3. Carefully remove the jammed paper . 4. Close the side cover ..
Troubleshooting > 44 O PEN COVER , PAPER JAM , TOP COVER 1. Squeeze the top cov e r handle (1) and open the top cov er . 2. Squeeze the basket handle (2) and r aise the drum basket. 3. Carefully remove any paper on the belt. WARNING! Be careful not to touch the fuser unit which is hot after printing.
Troubleshooting > 45 4. If paper is jammed in the fuser unit, push th e lock lever (3) in the d irection sh own to release the unit. Holding the fuser unit (4) by th e handle, lift it out of the printer and place it on a flat surface. 5. Pull up the jam release levers (5 ) and remove the jammed paper .
Troubleshooting > 46 6. Carefully replace the fuser unit into the pr inter and turn the lock lever (6) in the direction shown to lo ck the fuser unit. 7. If paper is jammed near the paper exit, open the face-up stack er (7). 8. Open the side cover (paper exit ) (8) and remove the jammed paper .
Troubleshooting > 47 9. Close the side cover (paper exit ) and then the face-up stack er . 10. Return the i mage drum bask et (9) into posi tion and check it is locked.
Troubleshooting > 48 P APER JAMS – DUPLEX UNIT ( IF INSTALLED ) C HECK DUPLEX UNIT , PAPER JAM 1. If a Finisher unit is attac hed to your pr inter , operate the lever (1) of the In verter unit to separate the Inv e rter from the printer . 2. Operat e the duplex co ver release but ton (2) and open the cov er .
Troubleshooting > 49 4. Operat e the levers (3) and pull out the duplex unit. 5. Holding the front top cover by the gri p (4 ), push it gently inw ards and raise it.
Troubleshooting > 50 7. In similar manner , check for and clear an y paper jammed under the rear top cover . 8. Replace t he two top covers. 9. Push the duplex unit back into posit ion.
Troubleshooting > 51 10. If you detached a Finisher unit to gain ac cess to the duplex unit , replace the Fini sher unit. P APER JAMS – FINISHER ( OPTIONAL ACCESSORY ) C HECK FINISHER , PAPER JAM / PAPER REMAINS Use the Help button on the pri nter control pa nel to check th e number dis played.
Troubleshooting > 52 2. Operat e the Finisher lev er (1) and move the Finisher away from the Inv erter . 3. Open the Fin isher top co ver . 4. Carefully remove any jammed paper .
Troubleshooting > 53 6. Move t he Finisher back into posi tion and connect it to the Inverter . 594, 597, 598 / 644, 646 ( PAPER JAM IN FINISHER ) 1. Operat e the Finisher lev er (1) and move the Finisher away from the Inv erter . 2. Open the Fin isher front co ver (2 ).
Troubleshooting > 54 3. Continue to turn the low er knob (3) clo ckwise until a ny jammed pape r is comple tely ejected. 4. Remo ve the ejected paper .
Troubleshooting > 55 7. Carefully remove any jammed paper . 8. Close the Finisher right side cover . 9. Move t he Finisher back into posi tion and connect it to the Inverter .
Troubleshooting > 56 590 ( PAPER JAM IN FINISHER / PUNCH UNIT ) 1. Operat e the Finisher lev er (1) and move the Finisher away from the Inv erter . 2. Move the tab (2 ) on the right side of the Finisher to al ign it with the m ark (3). 3. Open the Fin isher top co ver .
Troubleshooting > 57 4. Carefully remove any jammed paper . 5. Close the Finisher top cover . 6. Move t he Finisher back into posi tion and connect it to the Inverter . C HECK INVERTER , PAPER JAM 1. Operat e the Finisher lev er (1) and move the Finisher away from the Inv erter .
Troubleshooting > 58 2. Squeeze the recessed handle (2) and open the left side cover of the Inverter . 3. Carefully remove any jammed paper . 4. Close the Inverter left side cov er . 5. Move t he Finisher back into posi tion and connect it to the Inverter .
Troubleshooting > 59 6. Operat e the Inverter lev er (3) and separate the Invert er from the printer . 7. Open the right side door (4) of the Inverter .
Troubleshooting > 60 9. Close the right side door . 10. Move the Finisher and Inverter back in to position and connect to the printer ..
Troubleshooting > 61 A VOIDING PAPER JAMS The following table summarises possibl e caus es of paper jams and suggests ways of avoiding them. D EALING WITH UNSATISFACTORY PRINTING POSSIBLE CAUSE SUGGESTED REMEDY The printer is no t level. Place the prin ter on a stea dy , level surface.
Troubleshooting > 62 Printing is light. The tone r cartridge is not properly seated. Reinstall the toner cartridge. The toner is low . Repl ace the toner cartridge. The paper is moist. Use paper stored in proper temperature and h umidity conditions.
Troubleshooting > 63 S TAPLE JAMS – FINISHER ( OPTIONAL ACCESSORY ) C HECK FINISHER , STAPLE JAM When the display indicates a staple jam has occurred, clear the jam as follows: 1. Open the Fin isher front co ver . 2. T urn the knob in t he direction indicate d until the coloured indicator appears.
Troubleshooting > 64 5. T urn the knob in the direction indica ted to move the stapler to the front. 6. Grip both sides of the s taple cartridge, pull it up and remove it. 7. Raise the stapl e cartridge gate. 8. Remo ve all staples that are em erging from the stapl e case.
Troubleshooting > 65 9. Return t he staple cartridge gate to its original position. 10. Refit the st aple cartridge. 11. Ensure that the staple cartri dge is securely installed back into the staple unit then push the staple unit fully home. 12. Close the Finisher front cover , being careful not to tr ap your fingers.
Specifications > 66 S PECIFICATIONS C910 N31204B ITEM SPECIFICAT ION Dimensions n, dn: 654.5x623x471mm ( WxDxH) W eight Without options, approx. 76kg Power rating 220 – 240 V AC, 50/60 Hz 6A Powe.
Appendix A – LCD messages > 67 A PPENDIX A – LCD MESSAGES The LCD panel messages are intended to be se lf-explanatory. Repres entative messages are given as examples below. MESSAGE COMMENT Ready to Print Y our printer is online and ready to print.
Appendix B – menu system > 68 A PPENDIX B – MENU SYSTEM The top-level functions menus are: > Configuration > Print Information > Print Secure Job > Menus > Admin Setup > Calib.
Appendix B – menu system > 69 C ONFIGURATION P RINT PAGE COUNT F INISHER COUNT S UPPLIES LIFE ITEM VALUE DESCRIPTION T otal Pages nnnnnn Displays the total numbe r of pages printed. Note in duplex printing, each she et is counted as 2 pages. Colour Page nnnnnn Displays number of colour printed pages converted to A4 equiv alent.
Appendix B – menu system > 70 N ETWORK P APER SIZE IN TRAY ITEM VALUE DESCRIPTION Printer Name xxxxxxxxxxxxxxx xxxxxxxxxxxxxxx Displays pr inter name (DNS or PnP). Short Printer Name xxxxxxxxxxxxxxx Displays printer name (NetBEU I). IP Address xxx.
Appendix B – menu system > 71 S YSTEM C ONFIGURATION EXAMP LE – MONOCHROME PAGES PRINTED To display the total monochrome pages printed s o far (remem bering that a duplex page counts as two pages): 1. Ensure that the LCD panel indicates that the printer is ready to print.
Appendix B – menu system > 72 P RINT INFORMATION P RINT INFORMATION EXAMPLE – DEMONSTRATION PAGE To print a printer demo page to de monstrate how your printer prints: 1. Ensure that the LCD panel indicates that the printer is ready to print. 2.
Appendix B – menu system > 73 P RINT SECURE JOB ITEM VALUE DESCRIPTION Encrypted Job Enter Pas s w o rd nnnn Enter a password to use secure printing. Not F ound Use to print an en crypted secure job that has been stored on the HDD. Not F ound: (no jobs) is indicated when there is no output file.
Appendix B – menu system > 74 M ENUS T RAY CONFIGURATION ITEM VALUE DESCRIPTION Pap er Fee d Tray1 Tr a y 2 Tr a y 3 Tr a y 4 Tr a y 5 MP T ray Specifies a feed tray . Indicated only when T ray2– 5 implemente d. Auto T ray Switch ON OFF Sets the auto matic tra y switch function.
Appendix B – menu system > 75 Tr a y m C o n f i g , where m is in rang e 1 to 5 (similar arrangem ent for all tra ys) Media T ype Plain Letterhead T ransparency Bond Rec yc le d Card stock Rough.
Appendix B – menu system > 76 MP T ray Config Paper Si ze A3 Nobi A3 Wide A3 A4 Sht Edge A4 Long Edge (A) A5 A6 B4 B5 Short Edge B5 Long Edge Legal 14 Legal 13.
Appendix B – menu system > 77 S YSTEM ADJUST MP T ray Config Media T ype Plain Letterhead T ransparency Labels Bond Rec yc le d Card stock Rough Glossy Envelope User T ype1 User T ype2 User T ype3 User T ype4 User T ype5 User T ype6 User T ype7 User T ype8 User T ype9 User T ype10 Sets the media type for MP Tr a y.
Appendix B – menu system > 78 Auto Contin ue ON OFF Sets whether the pri nter is automatically rec overed when Memory Overflow or Tr a y R e q u e s t o c c u r s . Manual Timeou t OFF 30 sec 60 sec If paper is not fed within this time in manual fe ed, the job is cancelled.
Appendix B – menu system > 79 Print P osition Adjus t Duplex X Adjust 0.00 +0.25 – +2.00 - 2.00 – -0.25 mm 0.00 +0.01 – +0.08 -0.08 – -0.01i n During the flip-side printing of duplex printing, adjusts the location of the whole printing image (0 .
Appendix B – menu system > 80 Tr a n s . C o l o u r Setti ng 0 +1 +2 -2 -1 Used for fine colour adjustment for a significantly white horizontal dotted line, a significantly faded image or other such a problem that occurs in results printed on transparencies.
Appendix B – menu system > 81 M ENUS EXAMPLE 1 – TRAY 1 TRANSPARENCIES To print on transparencies (accommodated i n Tray1): 1. Ensure that the LCD panel indicates that the printer is ready to print.
Index > 82 I NDEX A accessories ....... .......... .......... . 4 0 installing ........... ............ .... 40 order details .......... .......... . 40 arrow buttons ........ .......... ...... 24 B back button ... .......... .......... .... 24 C cancel button .
Oki contact de tails > 83 O KI CONTACT DETAILS Oki Systems (UK) Limited 550 Dundee Road Slough Trading Estate Slough Berkshire SL1 4LE Tel: +44 (0) 1753 819819 Fax:+44 (0) 1753 819899 http://www.oki.co.uk Oki Systems Ireland Limited The Square Industrial Com plex Tallaght Dublin 24 Tel: +353 (0) 1 4049590 Fax:+353 (0)1 4049591 http://www.
Oki contact de tails > 84 Oki Systems (Norway) AS Tevlingvei en 23 N-1081 Oslo Tel: +47 (0) 63 89 36 00 Telefax:+47 (0) 63 89 36 01 Ordrefax:+47 (0) 63 89 36 02 Website: www.oki.no General Systems S.R.L. (Romania) Sos. Bucuresti-Ploiesti Nr. 135. Bucharest 1 Romania Tel: +40 21 303 3138 Fax: +40 21303 3150 Website: http://romania.
Oki Europe Limited Blays Hous e Wick Ro ad Egham Surrey, TW20 0HJ Unit ed Kingdom Tel: +44 (0) 208 219 2190 Fax: +44 (0) 208 219 2199 www.okiprintingsolutions.
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