Acerメーカー230の使用説明書/サービス説明書
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T rave lMat e 2 30/ 28 0 Service Gu ide P AR T NO.: 49.46W01. 001 P RI NTE D IN T AIWAN.
II Revision History Please refer to the table below for the updates ma de on HP Lapin service guide. Date Chapter Up dates 01/20/2003 Cover page Correct typo on page II Dual high quality stereo speakers on page 2 Modify item 3 media activity on page 12 Supports memory size per socket: 512MB on page 19 USB Compliancy Level: USB 2.
III Copyright Copyright © 2003 by Acer Incorporated. All rights re served. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into an.
IV Co nvent ion s The f ollo wing co nventi ons ar e used in t his m anual: Scre en me ssag es Denotes actu al mes sages t hat appear on sc ree n. NOTE Gives bi ts and pi ece s of addit ion al inf ormation rel ated to the cur rent topi c. W ARNING Aler ts you to any dam age tha t might resul t from doing or not doing spec if ic acti ons.
V Pr ef ace Befor e using this i nfo rmatio n and the pr oduct it suppor ts, ple ase read the foll owi ng general in formation. 1. This Ser vi ce Guide provid es you wit h al l technical in formation r el ating to the BASIC CONFIGURA TION deci ded for Acer "global " pr oduc t off erin g.
VI.
VII T able of Cont e nt s Ch apt er 1 Syst em Int roduc tio n 1 Fe a ture s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Sy stem Bl ock Diag ram . . . . . . . . . . . . . . . . . . .
VIII T able of Contents Appendix C Online Support In formati on 151 Index 153.
Chapter 1 1 Features This computer was designed with the user in mind . Here are just a few of its many features: Performance T Intel ® Mobile Celeron Pentium ® 4 series processors from 1.6G up tp 2.0G with 512KB cache (T ravelMate 230) T Intel ® Mobil e Northwood Pentium ® 4 series processors from 1.
Chapte r 1 2 Exp ansion One Car dBus PC Ca rd (for merly PCMCIA) T ype III slot . Upgrage able memory and har d disk I/O P or ts One VGA port, I 2 C comp atib le (O p t io na l ) One DC-in por t ( AC adapte r) Dual hi gh quality st ereo speak ers One lin e-in On e li ne- o ut One CardBus t ype III slot (3.
3 T ravel Mate 230/ 280 Opening and closing th e display T o open the displ a y , slide the di splay cove r latch to the rig ht and lift up the cover .
Chapte r 1 4 Syst em Bl oc k Di agra m CLK GEN I CS 9423 9 Mo b i l e C P U P4- M N or t hw ood P4 - M Ce l e r on EXTERN AL SPE E D ST EP CI RCUIT G 768 D DDR*2 266M H z CRT CONN LCD IC H 4 HD D AC ‘ 9 7 COD E C CS42 9 9XQ OP A MP TP A020 2 MOD EM M DC Ca rd INT .
5 T ravel Mate 230/ 280 Bo ard Layo ut To p V i e w PCB No. 02217-SB 1 CPU So cke t 12 M in i-P CI Co nn ecto r 2 CRT Por t 13 R TC Ba tt ery Co nnec tor 3 I n verte r C onn ecto r 14 S W1 S ett ing (.
Chapte r 1 6 Bo ttom V iew 1 M od em Cabl e Con nect or 7 Mode m Conn ect or 2 Nort h Brid ge (84 5-G L) 8 Ba ttery Con nector 3 DIM M S ock et 1 9 Car dB us Co ntro ll er ( OZ6 91 2T) 4 Aud io Bo ard.
7 T ravel Mate 230/ 280 Pane l Port s allo w you to conn ect peripher al devi ces t o y our computer as you woul d with a desktop PC. Fr on t P ane l # Ite m Description 1 Dis pl ay scr ee n Als o cal led LC D (Li qu id Crys t al Di sp la y), d ispl ay s c omp ute r out pu t.
Chapte r 1 8 Left Pan el # Icon Ite m/ Por t Description 1 PCMCIA (PC card) Port Co nnects t o one T ype III 16 -bit PC c ard o r 32-bi t CardBus PC Card. 2 Eje ct bu tton Eje ct PC ca rds f r om th e car d slot s. 3 Flo ppy act ivi ty in di ca tor LED ( ligh t- emit ti ng di od es) tha t turn on and off wh en the flo ppy is act iv e.
9 T ravel Mate 230/ 280 Right Pa ne l # Icon It em/ Po rt Description 1 Bat ter y bay Hou ses th e co mp uter ’ s bat tery pa ck. 2 Opti ca l dri ve Hou se s remo va bl e op tic a l driv e mo du le s . 3 L ED ind icat or Lig ht s up w hen th e op tic al d riv e is acti ve.
Chapte r 1 10 Rear Pan el # Ic on Port Description 1 Powe r J ack Co nnec ts to an AC ad apte r 2 Para ll el po rt Co nnec ts to a pa ra llel d evic e (e.g. , par all el pri nter ) 3 U SB po rt (t wo) Con nect s to a ny Unive rsa l Seri al Bu s devi ces (e.
11 T ravel Mate 230/ 280 Bo ttom P an el # Item Description 1 Ba tte ry ba y Hou ses th e co mp ut er’s b att er y pa ck. 2 Ba tte ry rel ease l atch Unl atch es th e bat tery t o remo ve th e bat tery p ack . 3 Ha rd di sk bay Hou ses th e comp uter’ s hard disk ( secur ed by a scre w).
Chapte r 1 12 Indic ators The com put er has six easy -to- read s tatu s ico ns on the righ t of t he di splay scr een. The Powe r and S tandb y st atus ic ons are visible even when you close the di sp lay cover s o you can see t he st atus of th e comput er while the cove r is closed.
13 T ravel Mate 230/ 280 Keyboa r d The keyboa rd has ful l-sized key s and an embedded keyp ad, se pa rate cur sor keys, two Windo ws keys and twel ve funct ion keys. S pecial ke ys Lock keys The keyboa rd has thre e l ock keys which you can toggle on and of f .
Chapte r 1 14 NOTE: If an external keybo ard or keyp ad is connect ed t o the computer , the Num Lock fea ture aut om ati cal ly shif ts f rom the i nt ernal key board to the exte rnal key boar d or keypad. Windows keys The keyboa rd has two keys t hat perf orm Windo ws-speci fic funct ions.
15 T ravel Mate 230/ 280 Hot Keys The com put er employs hot keys or key combi natio ns to ac cess most of th e c om put er ’ s control s li ke sc ree n contr ast and bright ness, vo lume output and the BI O S Uti lity . T o activat e hot keys, pres s and hold the Fn key be for e pressi ng the other key in the hot key com bi natio n.
Chapte r 1 16 The Eu ro sym bol If y our keyboar d layou t is set to Unit ed S t ates-I nter nation al or Uni ted Kingd om or if you have a ke yboard wi th a Europe an layout , you can type the Euro sy mbol on your keyb oard. NOTE: for US keyboard user s: The key board lay out i s set wh en you first set up Windows .
17 T ravel Mate 230/ 280 Laun ch Keys Locat ed at the top of the key board are f ive bu ttons. These buttons ar e c alled launc h k eys. They ar e desi gnated as wirel ess LAN/Blu eto oth , Web Brows er but to n, mail butto n, P1 andP2. By defaul t, P1 and P2 are us ers programmabl e.
Chapte r 1 18 Hard ware Specif icatio ns a nd Conf igurat ions System Board Maj or Chip s Ite m Co ntro ller Syst em cor e lo gic I nt el IC H 4 Su per I /O con tro ller Mits ub ish 3885 7 Au di o co .
19 T ravel Mate 230/ 280 Above t able list s some syst em memory conf ig urations. Y ou may combi ne DI MMs with vari ous cap ac it ie s to for m other combina tions .
Chapte r 1 20 Modem Inter face Item Specifi cation Chi pse t Amb it MDC modu le wi t h Luce nt mod em c ontro ller Fa x m odem d ata ba ud rate (b ps) 14.
21 T ravel Mate 230/ 280 CD-ROM Interface Item s Specif icat ion V endor & Model Name Mit sum i SR-24 4W1 Per forma nc e S pec ifi cat i on T ran sfer rat e Rea d Sus tai ne d: 154 5~3600 KB/sec Pr og ramme d I/ O: 16.7 MB/s ec Ma x. (M ode 0~4) Multi-word DM A: 16.
Chapte r 1 22 (*1) Aver age of Dat a read over the whol e area f ro m 00 min . 02 sec. 00 b lock t o 59 m i n. 58 sec . 74 bl ock m or e than 2000 times incl uding l ate ncy and layer ed error corr ect ion ti me. (*2) From 00 m in. 02 sec. 00 bl ock t o 59 min.
23 T ravel Mate 230/ 280 (*9) Disk: ODSC-P ARA Combo Drive Int erfac e Item Specifi cation V end or & m odel n ame K ME UJD A74 0 Pe rfor m a nc e Specif ic at ion T ran sfe r rate (KB/ sec) Read .
Chapte r 1 24 Supp orts PnP D MA chan nel DMA c hannel 0 DM A chan nel 1 Supp orts PnP I RQ IRQ10, I RQ1 1 V i deo Interface Ite m S p ecific ation V endo r & Mode l Nam e Inte l 84 5GL Chi p vo ltag e Cor e / 2.
25 T ravel Mate 230/ 280 USB Port Ite m S p ecific ation USB Compliancy Level 2 .0 OHCI USB 2.0 Nu mber of US B po rt 2 Loca tion Rea r s ide Ser i al p or t f unct ion co ntr ol Enabl e/ D isab le by.
Chapte r 1 26 NOTE: DC-AC inve rter is used t o gener ate very high AC vol tage, then su pport to LCD CCFT backli ght u ser , and is also r esp onsibl e for th e contr ol of LCD b rightness . Avo id to uching t he DC-AC inv erter ar ea whil e the s ystem un it i s t urned o n.
27 T ravel Mate 230/ 280 AC Adapter Item Sp ecific ation V endo r & mode l name Delt a A DP- 65DB In put R equ ire men ts Maxi mum in pu t cu rren t (A, @90 V a c, fu ll lo ad) 1.
Chapte r 1 28 Power Man agement Pow er Sav ing M ode Phenom enon Standby M ode Ent er S t andb y Mo de w hen 1.S ta ndb y/ Hi bern at ion hot- key i s pres sed and s y stem is no t re ady t o e nte r Hib er natio n mode . 2.S ystem st an dby/ Hi berna t i on time r expir es and s y stem is no t re ady t o e nte r Hib er natio n mode .
29 T ravel Mate 230/ 280 I/O Ports One type III PCM CIA (PC Card) p ort, o ne R J-1 1 po rt, on e RJ-4 5 por t, one DC-i n por t, o ne ECP par all el po rt, four USB p ort s (t w o opt ion al ) , tw o.
Chapte r 1 30 0000 00 81- 000 0008 F Di rect me mor y a cces s c ontr olle r 0000 00 90- 000 0009 F Mo the rbo ard r es our ces 000 00 0A 0-0 0000 0A1 Pro gra mmabl e i nt err upt cont rol le r 000 00.
31 T ravel Mate 230/ 280 NOTE: IR Q sett i ngs may be chang ed by O S IRQ Ass ignment M ap Int e rru pt C ha n ne l Func tion NMI System er rors IRQ0 Syste m ti mer IRQ1 Keyb oard IR Q6 Fl oppy IRQ8 R.
Chapte r 1 32.
Chapte r 2 33 BIOS Setu p Util ity The BI OS Se tup Util ity i s a hardware configur ation progr am built int o your compute r ’s BIOS ( Basic Input/ Output Syst em). Y our co m pute r is al ready proper ly c onfigured and op timiz ed, an d you d o not need t o run thi s util ity .
34 T ravel Mate 230/ 280 Pho en ixBIOS S etup U ti lity Information Ma in A d v an ce d S ecu r ity Boo t Ex it CPU Ty pe Sy st em Me mory Extended Me mory HDD1 Seri al Number Sy st em BI OS Ver si on VGA BI OS Ver sion KBC Ver si on : Ser ia l Number Asset Tag N um ber Product Nam e M anufact ure Nam e U U ID N um be r Pentium (R) IV 1.
Chapte r 2 35 Mult i-Boo t Men u Users c an pr ess F12 dur ing PO ST to enter the Mult i Boot Select ion Menu. I n thi s menu use rs can cha nge boo t devi ce without ente ring BIOS SETUP utilit y .
36 T ravel Mate 230/ 280 Syst em Inf ormat ion The Syste m Informat ion screen dis plays a summary of your computer har dware infor mation. Pho en ixBIOS S etup U ti lity Information Ma in A d v an ce.
Chapte r 2 37 NOTE: Th e s creen ab ove is a sam pl e and may no t refl ect t he act ual dat a on you r com put er . “X” ma y refer to a serie s o f numbers and/ or ch aracte rs. The f ollo wing t able descr ibes the info rmatio n in this sc reen.
38 T ravel Mate 230/ 280 Main Sys tem Setti ngs The Basic Sy stem Settings screen allows you to set the sys tem dat e and time. The f ollo wing t able descr ibes the p arameter s in this screen. Paramete r Description Fo rma t Sys tem Time Sets the sys tem ti me.
Chapte r 2 39 Set ting the B oot Dri ve Se que nce The Boot Dri ve Sequ ence secti on l ist s boot priorit ies (1st, 2n d, 3rd, and 4th) for boo tabl e d ri ves in your com put er . For exa mple, th e def ault value (1st: Flo ppy Disk, 2nd: Hard Disk , and 3 rd: CD-ROM, 4th: Real tek PXE2.
40 T ravel Mate 230/ 280 Ad van ced Inform at ion The Ad vance d Inf ormation screen cont ains p aramet er val ues t hat d efine how you r comput er be haves on syst em s tartup. The fol lowi ng tab le d escrib es the p ara meters i n thi s screen. Setti ngs in boldfa ce ar e the def ault a nd suggest ed par amete r set tings.
Chapte r 2 41 Pa ram et e r De scrip ti on Opt ions Lega cy Di skette A Help: Sel ect s flop py ty pe. N ote th at 1. 25 MB 3 1/2” re fer ence s a 10 24 b yt e/sec to r Jap an ese medi a f ormat . T he 1.25 MB , 3 1/2” di sket te req ui res a 3 - Mo de flop py- disk dr ive .
42 T ravel Mate 230/ 280 Pri mary Maste r The Pri mary Master su b-menu cont ains p arameter s related to t he pri mary hard di sk. CAUTION: Th e p aramet ers in this scr een are for the adv anced users only . T ypical l y , you do not need to change t he val ues i n th is scree n.
Chapte r 2 43 Seco ndar y Master The Secondar y Mast er sub -menu cont ains pa rameter s related to t he Med ia bay d rive. CAUTION: Th e p aramet ers in this scr een are for the adv anced users only . T ypical l y , you do not need to change the val ues in th is sc ree n.
44 T ravel Mate 230/ 280 I/O Device Configuratio n The par amete rs i n thi s scr een are for advanc ed users onl y . Y ou do not need to change the values i n thi s scree n becaus e thes e v alues ar e alr eady opt imize d. The I/O Devi ce Configur ation sc reen assi gns re sources t o b asi c computer comm uni cati on har dware.
Chapte r 2 45 PCI IRQ Ro uting The PCI IRQ Routing sub -menu all ows you to s et IRQ for PCI devices. CAUTION: Th e p aramet ers in this scr een are for advanc ed users onl y . T ypicall y , you do not need to chan ge the valu es in this scre en becau se the se val ues are already optimiz ed.
46 T ravel Mate 230/ 280 Syst em Secur ity The Syste m Security scre en contai ns param ete rs that help saf eguard and pr ot ect your compu ter from unaut horize d use. The f ollo wing t able descr ibes the para meters in t his screen. Settin gs in bol dface are the def aul t and sugges ted para meter set tings.
Chapte r 2 47 2. T y pe a pas sword. The p assword may cons ist of up to eigh t charact er s (A-Z, a- z, 0- 9) and then press . IMPORT ANT : Be very car efu l when typing your passwor d be cause the cha racters do not app ear on the scr e en. 3. Retype password t o v eri fy your fi rst entr y and then pre ss .
48 T ravel Mate 230/ 280 T y pe the Superviso r Pass word and press to acc ess th e BIO S Uti lity . 2. When t he User Pas sword is set and Power on boo t is set enabled , th e fol lowing prompt appears at boot - up whe n press ing . T y pe th e User Passwor d (a sym bol appe ars for each ch aracte r you type ) and p ress to use the comput er .
Chapte r 2 49 Bo ot Opt ions Users ca n press F12 duri ng PO ST to ent er the Boot Opti ons Menu. In this menu user s can change boot devi ce without ente ring BIOS SETUP utilit y . NOTE: There are three prior itie s that can l et the user to speci f y the boot devi ce sequence.
50 T ravel Mate 230/ 280 Exit Setup This menu con tai ns exit opti ons. The f ollo wing t able descr ibes the para meters in t his screen. Settin g in bol dface a re th e defa ults and sugges ted para meter set tings.
Chapte r 2 51 If you would like to load f act ory- de fault set tin gs for all p ar am ete rs, us e t he curso r / keys to select Ye s ; then pr ess . Ch oose No if o therwise.
52 T ravel Mate 230/ 280 BIOS Flash Utility The BI OS fl ash m emory up date is requi red f or the foll owing c ondition s: New versi ons of system progr ams New featu res or options Use the WF las h uti l ity to update t he sys tem BIOS flash ROM. Exec utin g the Flas h Pro gram Pleas e do t he fo llowing to upd ate BI OS.
Chapte r 2 53 Syst em Ut ility Diskett e This u tilit y di skett e is for the T r avel Mate 230/ 2 80 noteboo k machine. Y ou can find t he uti li t y in Service CD kit. It pr ovi des the foll owing func ti ons : 1. Pan el I D Ut il i ty 2. 1394 GUI D Uti lity 3.
54 T ravel Mate 230/ 280 Syst em Di ag nost ic D isket te IMPORT ANT : 1 The di agnosti cs progr am her e that we used is c alled PQA ( Product Qual ity Ass urance) and is provi ded by Headquar ters. Y ou can utili ze i t as a basic diagnos tic tool .
Chapte r 2 55 Ru nning PQA Di agnost ics Prog ram T o run th e pr ogr am, simpl y type: PQA and press . The main menu appear s on screen. Press / to move arou nd the main menu. Pr ess to enable the sel ect ed opti on. The main option s are Dia g, Result, Sys Inf o, Option and Exi t.
56 T ravel Mate 230/ 280 The s creen below ap pears if y ou sel ect Mul ti T es t. S pec ify the d esired nu mber of t ests and pr ess . Aft er you speci f y the number of t est s to perf or m, the scree n s hows a li st of test items (see below) . Move the hi ghlight bar and from one ite m t o anot her .
Chapte r 3 57 This chapte r cont ai ns s tep-by -step pr ocedu res on how t o disasse mble the n otebook computer for maint enance a nd troublesh ooting .
58 T ravel Mate 230/ 280 Gene ral In forma tion Before Y ou Begin Befor e proceedi ng wit h th e d isassembl y pr ocedure, m a ke sure that you do the f ol lowing: 1. T urn of f the power to the sys tem and all peri pher als. 2. Unplug the AC ad apt er and all power and si gnal cables f rom the syst em.
Chapte r 3 59 Disa ssem bl y Pro cedu re F low char t The fl owchart on the succeed ing page give s you a gra phic represe nt atio n on the enti re disas sembl y sequence and ins truct s yo u on the compon ent s that nee d t o be remov ed during ser vi cing.
60 T ravel Mate 230/ 280 LCD M odule 3 LCD C ushions LC D Bezel LC D Pan el LC D B racket s LCD Co ax i al Cable Ax3 Gx1 f or 1 5” LCD Gx 2 for 14.1” LCD Hx6 f or Hi tach i 1 5” S uper XGA+ L C D Un it Gx4 f or 14” 1 XGA LCD Unit Cx6 for H i tac hi 15 ” XG A LCD Unit Ox4 f or 1 4.
Chapte r 3 61 Screw List Item Description A Screw M2 .5 XL6 Flat H ead (Bl ac k) B Screw M2 XL 3 Was her F lat He ad (Bl ack) C Screw M2 XL 4 F lat H ead (B lac k) D Scr e w M2X L4 Roun d He ad (Bl ack ) E Scr e w M2X L5 R oun d He ad (S i lv er) FH e x S c r e w G Screw M2 .
62 T ravel Mate 230/ 280 Rem ovin g th e Batt ery 1. T o rem ove t he battery , push the batte ry r elease but to n, and then slid e t he bat tery out fr om the machi ne.
Chapte r 3 63 Remo ving the H ar d Disk Dr ive Mo dul e 1. See “Rem ovi ng the Battery ” on page 62 2. T o rem ove t he hard disk dri ve, f i rst remove t he one scr ew from the har d dis k drive cover , and th en rem ove t he cover .
64 T ravel Mate 230/ 280 4. Deta ch the hard di sk dr ive fro m the hard di sk drive bra cket . NOTE: Pleas e foll ow the numeri c orders suc h as 1, 2, 3, and 4 to screw th e hard disk drive bra cket to th e h ard disk drive module. I t is s ugges ted that you revers e the sequence when you r emove t he scr ews.
Chapte r 3 65 Re movi ng t he Me mory Mo dule 1. See “Rem ovi ng the Battery ” on page 62 2. T o rem ove t he memory module fr om the machine, first re mo ve the two s crews from the mem ory cover . 3. Lift the co ver off, t hen re mo ve the mem or y cover .
66 T ravel Mate 230/ 280 Rem ovin g th e Mo dem Boa rd 1. See “Rem ovi ng the Battery ” on page 62 2. T o remove t he modem board , fir st remove the s crew f rom the modem cover .
Chapte r 3 67.
68 T ravel Mate 230/ 280 Disa ssem blin g th e LC D Remov ing the Middle Cove r 1. See “Rem ovi ng the Battery ” on page 62 2. T o remove t he middle cov er , firs t remove the tw o scre ws f r om the rear of the uni t and then pry up the middl e cover with a plas tic flat scr ewdriver in t he way as shown.
Chapte r 3 69 Rem oving the Keyb oard 1. See “Rem ovi ng the Battery ” on page 62 2. See “Rem ovi ng the Middle Cover ” on page 68 3. T o rem ove t he keyboard , first pul l ou t and upward to expose t he k eyboard.
70 T ravel Mate 230/ 280 Disassemb l ing the CD-RO M Drive Module 1. See “Rem ovi ng the Battery ” on page 62 2. See “Rem ovi ng the Middle Cover ” on page 68 3. See “ Removi ng th e Keyboar d” on page 69 4. See “ Removing the CD- ROM Drive Module” on p age 69 5.
Chapte r 3 71 NOTE: 1 .Because the C D-ROM m odule and t he heat plate share the co mmon sc rew , y ou onl y have to remove t he two scr ews as shown below If you detac h the heat plat e fr om the mai n unit a fte r t he st ep of removin g t he CD-ROM.
72 T ravel Mate 230/ 280 7. Remov e the inverte r cabl e from the main b oard wi th a plasti c fl at screwd river . 8. Remov e the LCD modul e fr om t he ma in uni t c arefull y . 9. Disco nnect the launc h board cabl e f ro m the main board and re mo ve it .
Chapte r 3 73 Removing the LCD Bezel 1. See “Rem ovi ng the Battery ” on page 62 2. See “Rem ovi ng the Middle Cover ” on page 68 3. See “ Removi ng th e Keyboar d” on page 69 4. See “Rem ovi ng the Heat Plate” on pag e 70 5. See “ Removing the LCD Modul e” on page 71 6.
74 T ravel Mate 230/ 280 Rem oving the Inv erter Board ( 14.1” LC D) 1. See “Rem ovi ng the Battery ” on page 62 2. See “Rem ovi ng the Middle Cover ” on page 68 3. See “ Removi ng th e Keyboar d” on page 69 4. See “Rem ovi ng the Heat Plate” on pag e 70 5.
Chapte r 3 75 Rem oving the Inv erter B oard ( 15” LCD) 1. See “Rem ovi ng the Battery ” on page 62 2. See “Rem ovi ng the Middle Cover ” on page 68 3. See “ Removi ng th e Keyboar d” on page 69 4. See “Rem ovi ng the Heat Plate” on pag e 70 5.
76 T ravel Mate 230/ 280 Rem oving the 14. 1” TF T L CD 1. See “Rem ovi ng the Battery ” on page 62 2. See “Rem ovi ng the Middle Cover ” on page 68 3. See “ Removi ng th e Keyboar d” on page 69 4. See “Rem ovi ng the Heat Plate” on pag e 70 5.
Chapte r 3 77 NOTE: Pleas e fol low the numer ic order s such as 1, 2, 3, a nd 4 to scr ew the LCD to the L CD panel . It is suggest ed that you re ver se the sequenc e when you remove the scr ews. Rem oving the 14.1 ” TFT L CD B racket s 1. See “Rem ovi ng the Battery ” on page 62 2.
78 T ravel Mate 230/ 280 suggest ed that you re ver se the sequenc e when you remove the scr ews. Removing the LCD Coaxial Cabl e 1. See “Rem ovi ng the Battery ” on page 62 2. See “Rem ovi ng the Middle Cover ” on page 68 3. See “ Removi ng th e Keyboar d” on page 69 4.
Chapte r 3 79 Disa ssem blin g th e Main Unit Removing the RTC Batte ry 1. See “Rem ovi ng the Battery ” on page 62 2. See “Rem ovi ng the Middle Cover ” on page 68 3. See “ Removi ng th e Keyboar d” on page 69 4. See “Rem ovi ng the Heat Plate” on pag e 70 5.
80 T ravel Mate 230/ 280 5. Remov e the ot her screw from the base of t he unit, then r em ove th e f an fr om the lower case. Removing the CPU H eat Sink 1. See “Rem ovi ng the Battery ” on page 62 2. See “Rem ovi ng the Middle Cover ” on page 68 3.
Chapte r 3 81 2. See “Rem ovi ng the Middle Cover ” on page 68 3. See “ Removi ng th e Keyboar d” on page 69 4. See “Rem ovi ng the Heat Plate” on pag e 70 5. See “ Removing the Aud io Boa rd” o n page 85 6. See “Removi ng the CPU Heat Sink” on pag e 8 0 7.
82 T ravel Mate 230/ 280 3. See “Rem ovi ng the Middle Cover ” on page 68 4. See “ Removi ng th e Keyboar d” on page 69 5. See “ Removing the CD- ROM Drive Module” on p age 69 6. See “Rem ovi ng the Heat Plate” on pag e 70 7. See “ Removing the LCD Modul e” on page 71 8.
Chapte r 3 83 Rem ovi ng th e T ouch Pad B oard 1. See “Rem ovi ng the Battery ” on page 62 2. See “Rem ovi ng the T ouch Pad Frame” on p age 79 3.
84 T ravel Mate 230/ 280 Rem ovi ng th e T ouch Pad C able 1. See “Rem ovi ng the Battery ” on page 62 2. See “Rem ovi ng the T ouch Pad Frame” on p age 79 3. See “Rem ovi ng the Upper Case ” on pag e 8 1 4. See “Rem ovi ng the T ouch Pad Board” on p age 83 5.
Chapte r 3 85 11. Detach the FDD module fr om the l ower cas e. NOTE: Pleas e fol low t he numeric orders such as 1, 2, 3, a nd 4 t o scre w the F DD modul e to t he main board. It is s uggested that you r everse the sequence when you rem ove t he scr ews.
86 T ravel Mate 230/ 280 Rem oving the Sp eak ers 1. See “Rem ovi ng the Battery ” on page 62 2. See “Rem ovi ng the Hard Disk Dri ve Modul e” on page 63 3. See “Rem ovi ng the Middle Cover ” on page 68 4. See “ Removi ng th e Keyboar d” on page 69 5.
Chapte r 3 87 7. See “ Removing the LCD Modul e” on page 71 8. See “Rem ovi ng the RTC Batter y” on page 79 9. See “Rem ovi ng the Upper Case ” on pag e 8 1 10. T o remove t he cha rger pl ate, first r em ove t he screw fr om the cha rger pl ate , and then re mo ve th e c harger plat e from the main board .
88 T ravel Mate 230/ 280 NOTE: Pleas e foll ow the nume ric orders such as 1, 2, 3, and 4 to screw t he main board to the lower case . It is suggest ed that you re ver se the sequenc e when you remove the scr ews. Rem oving the P CMCIA S lot 1. See “Rem ovi ng the Battery ” on page 62 2.
Chapte r 3 89 NOTE: 1 . Ple ase fo llow the nume ri c orders su ch as 1, 2, 3, and 4 to scr ew th e PCMCI A plate to the main board. It is su ggested th at you reverse t he sequen ce when you rem ove the screws.
90 T ravel Mate 230/ 280 17. Det ach the I/O port bracke t from the mai n b oard. NOTE: Pleas e foll ow the numer ic orders such as 1, 2, 3, and 4 to screw the I /O port to t he main board. It is suggest ed that you re ver se the sequenc e when you remove the scr ews.
Chapte r 3 91 Syst em U pg rade Pr oced ure Base Unit to Wireless Unit 1. See “Rem ovi ng the Battery ” on page 62 2. See “Rem ovi ng the Middle Cover ” on page 68 3. See “ Removi ng th e Keyboar d” on page 69 4. See “ Removing the Hea t Pl ate” on pag e 70 ( Remove three screws he re) 5.
92 T ravel Mate 230/ 280 9. Be caref ul to arrange t he ri ght a nd lef t RF cabl es wel l. 10. Con nect the RF cabl es into the Wir eless LAN board. NOTE: Pleas e note that the bl ack RF cable shou ld be routed beneat h the coaxi al ca ble.
Chapte r 4 93 Use the fo llowing pro cedure as a gui de for com put er problem s. NOTE: Th e diag nostic t est s are inte nded to test only Acer product s. Non- Acer p roduct s, protot ype car ds, or modifi ed optio ns can gi ve fals e err ors and inva li d sys tem response s.
94 T ravel Mate 230/ 280 Syst em Ch ec k Pro cedu res Exte rnal Disk ette D rive Check Do the fol lowi ng to isolat e the probl em to a c ontrol ler , drive r , or di skette . A write-ena ble d, diagno stic diske tt e is requi red. NOTE: Mak e sure that the dis kette do es not have m ore than one label attac hed t o it.
Chapte r 4 95 Keybo ar d or Auxiliary In put Device Che ck Remov e the ext ernal keyboa rd if the int ern al keyboar d is to be tested. If t he int er nal keyboa rd does not work or an unexp ected char acter app ear s, make sure th at the flexi ble cable exten ding fr om the keyb oard is cor rec tly sea ted i n the connect or on the system boar d.
96 T ravel Mate 230/ 280 Check th e Power Adapter Unplug t he power adapter cab le from the compute r and measure th e o utput volt age at the plug of t he power adapt er cable. See the f oll owi ng figu re 1. If t he vol tage i s not cor r ect, rep lac e the power adapt er .
Chapte r 4 97 Check th e Battery Pack T o check t he batter y pa ck, do the fo llowing: From So ftwa re: 1. Check out the Power Management i n cont rol Panel 2. In Power Met er , conf ir m that if the p arameter s shown in the screen f or Current Power Source an d T otal Batt ery Powe r Remaining are correc t.
98 T ravel Mate 230/ 280 Pow er-O n Se lf-T es t (P OST ) Erro r M essag e The POST error mes sage index l i sts th e err or messa ge and the ir possi ble caus es.
Chapte r 4 99 Ind ex of E rror Me ssages Error Code Li st Error Codes Er r or Mess ages 006 Eq uipm ent C onf ig ura tion Err or Causes: 1. CPU BIOS Update Code M i sm atch 2.
100 T ravel Ma te 230/ 280 Re al ti me clo ck err or RTC b attery Ru n BIO S S etup Utility to r ec onfig ure s ystem tim e, the n r eboot syst em. Syst em boa rd Pr eviou s boot inco mple te - De faul t con fig urat ion us ed Run “L oad D efa ult Sett ing s” in BIOS S e tu p U til ity .
Chapte r 4 101 Error Mess age Lis t No be ep E rror Me ss ages FRU/Action in Sequ en ce No beep , p owe r-o n i ndic ator tur ns off a nd LC D is blan k. Pow er s ourc e (ba tte ry p ack an d po wer ad apte r) . See “ Pow er Sy stem C heck ” o n pag e 95.
102 T ravel Ma te 230/ 280 Ind ex of S ympto m-to- FR U Err or M essa ge LCD-Rel at ed Symptoms Symp tom / Error A ctio n i n Se quen ce LC D b ackl ight do esn' t wo rk LCD is t oo dark LCD br i.
Chapte r 4 103 PCMCIA -Related Sy mptoms Symp tom / Error A ctio n i n Se quen ce Sys tem ca nnot detect the P C Car d (PC MCIA) PC MCIA slo t assem bly Syst em boa rd PCMC IA slot pin is da ma ge d.
104 T ravel Ma te 230/ 280 NOTE: If you c annot f ind a sym ptom or an e rror in thi s list and the problem remains, see “Und etermined Proble m s ” on page 106.
Chapte r 4 105 Int ermitt ent Prob lems Int ermittent system hang pr oblems can be cause d by a variet y of re asons that have not hing to do with a hardwar e defect , suc h a s: cosmic radi ation, el ectrost atic di sch arge, or sof tware error s. FRU repla cement shoul d be c onsider ed onl y when a recurri ng p roblem exi st s.
106 T ravel Ma te 230/ 280 Un dete rmined Pro ble ms The di agnos tic pr oblems doe s not ident ify whi ch adapt er or dev ice fa iled, which i nsta lled de vi ces are i ncorr ect , whethe r a s hort circu it is suspect ed, or whether the system is inop erati ve.
Chapte r 4 107 Inde x of Phla sh16 Erro r Mes sa ge Error Codes Error M e ssage -1 or // FF Mem ory allo catio n for Backup file buffe r fa iled . -2 or // FE B IO S.BA K al rea dy e xis ts (r en ame or dele te it) -3 or // FD Fi le Cr eat e fail ed on B IOS.
108 T ravel Ma te 230/ 280 -44 o r / / D4 Ca nnot fla sh i f Me mory M anag ers (e .g.HIM EM) i s pre sen t. -45 or / / D3 BIOS ROM file maybe corrupt (che cksum not z ero). -4 6 or // D 2 BI OS ROM fi le si z e doe sn’t m atch fl ash part si ze. -4 7 or // D 1 DM I sy st em a nd cha ssis str ing s r equi re BCP D MI 2.
Chapte r 4 109 Inde x o f PQ A Dia gno stic E rr or Co de, M es sage Error Code M essag e A ctio n i n Se quen ce 01X XX CP U o r mai n boar d err or Rel oad B IOS d efau lt se tti ng.
11 0 T ravelMate 230/ 280.
Chapte r 5 111 To p V i e w PCB No. 02217-SB CN1 CRT Port CN1 4 CardB us Connector CN3 USB Port 0 CN1 5 Mini-PCI Connector CN4 USB Port 1 CN1 6 CD-ROM C onnector CN6 Parallel Port CN17 T ouch Pad Ca b.
11 2 T ravelMate 230/ 280 CN1 1 LCD Coaxial Cable Connector SW1 SW1 Setting (Pl ease see below) CN12 Fan Connector U18 CPU So c ke t CN1 3 R TC B att ery Co nnec to r U34 Gol den F inge r (o r D ebu g.
Chapte r 5 11 3 Bottom View CN2 1 Mode m Car d Ca bl e Co nnect o r U 65 Nor t h Br idge ( 8 45 -GL) CN2 2 Aud io B oard Con nec t or U68 Cardb us Co ntr oll er ( OZ691 2T) CN2 3 Bat ter y Co nn ecto .
11 4 T ravelMate 230/ 280.
Chapte r 6 11 5 This chapt er gives you th e FRU (Fiel d Repl aceabl e Unit ) listi ng in gl oba l confi gur ations of T ravel Mate 230/ 280. Refer to t his c hapter whene ver or der ing for par ts to r epa ir or for RMA (Retur n M erc handise Author izatio n).
11 6 T ravel M at e 230/280 T rave lMa te 23 0 Ex plod ed Di agr am.
Chapte r 6 11 7 Pi ct ure No. Par tname De sc r ip ti o n Ca bles NS LCD CO A XIAL CABLE 1 4.1" XGA CABLE L CD COAXIAL 14.1" XGA 7 LAUNCH BOARD CABLE CABLE L AU NCH BOARD S 50 NS IN VERTER C.
11 8 T ravel M at e 230/280 Cas e/Cov er/ Brack et As sembl y 5 BA TTERY COV ER COVE R BA TTERY PELICAN NS LCD SUPPOR T BRACKET LEFT 14" BR ACKET SUP PORT L 1 41 LCD S5 0 NS LCD SUPPOR T BRACKET .
Chapte r 6 11 9 12 MODEM COVER W/SCRE W AS SEM BL Y MODEM COVER PELIC AN NS CD-ROM BRACK ET BRACKET CD ROM PE LI CAN 10 UPPER CASE W/ TOUCHP AD MODULE AS SEMBL Y UPP ER CASE PE LICAN NS TOUCHP AD COVER F RAME TOUCHP AD PE L I C AN 1 1 MIDDLE COVER W/O LAUNCH BOARD COVE R MIDDLE PELICAN NS LCD BEZEL 14.
120 T r avel Mate 230/ 280 1 LOW ER CAS E W/ DIM M COVER & SPEAKER P ACK AS SEMBL Y L OWER CASE PE LICAN NS DIMM COVER W/ SCREW AS SEMBL Y DIMM COVER P ELICAN NS PCMCIA S LOT CONN CARDPUSH 1CA9150.
Chapte r 6 121 8 MO DEM BO AR D AM BIT T60 M28 3.00 MODE M MD C AMB/ T 60M2 83.0 0 3A/ 3B NS LAUNCH BOARD PE LI C AN LAUNCH KEY BD NS WIR ELES S BOARD AMBIT T6 0H65 6.
122 T r avel Mate 230/ 280 NS C OIN BA TTE RY 3V 21 0MAH BTY COI N 3V C R2032W KA 2 210M AH Adap ter NS AD APTER 70W 3PIN D EL T A AD P- 65DBBE AD T 70W ADP-65 DBBE 3P Key boa rd NS KEYB OARD NSK- 84X.
Chapte r 6 123 15 F DD MODULE 1.44M MITSUMI ASSY UNIT FDD MIT SUMI PELICAN CD-ROM DRIVE 18 CD-ROM 24X MITSUMI SR 244W1 CD-ROM 24X MITSU/SR2 4 4W1 F4M NS DVD -ROM 8 X MKE/SR -8177-BAA 6 DV D-RO M 8X MK.
124 T r avel Mate 230/ 280 NS SCREW RUBBE R UPPER RUB BER UP 14.1" BEZEL F3M NS SCREW RUBBE R L OWER RUB BER SCREW DOWN F 3M NS N AME PLA TE FOR BE ZEL M YLAR NA ME PL A TE PE LICA N NS LOGO L AB.
Chapte r 6 125 T rave lMa te 28 0 Ex plod ed Di agr am.
126 T r avel Mate 230/ 280 Pi ct ure No. Par tname De sc r ip ti o n Ca bles NS LCD COAXIAL CAB LE 15” XGA CA BLE LCD COA XIAL 15” XGA 7 LAUNCH BOARD CABLE CABLE L AU NCH BOARD S 50 NS IN VERTER C.
Chapte r 6 127 Cas e/Cov er/ Brack et As sembl y 5 BA TTERY COV ER CO VER BA TT ERY PEL ICAN NS HDD BRA CKET ASSEMBL Y HDD BRACKET PELICAN 13 CHARGER P LA TE AS SEMBL Y CHARG ER PLA TE PELIC AN 14 HEA.
128 T r avel Mate 230/ 280 10 UPPER CASE W/ TOUCHP AD MODULE AS SEMBL Y UPP ER CASE PE LICAN NS TOUCHP AD COVER F RAME TOUCHP AD PE L I C AN 1 1 MIDDLE COVER W/O LAUNCH BOARD COVE R MIDDLE PELICAN NS .
Chapte r 6 129 NS PCMCIA S LOT CONN CARDPUSH 1CA91501-TC-F2 NS I/O B RACKET AS SEMBL Y I/O BR ACKET P ELIC AN NS PCM CIA P LA TE ASSEMBL Y PCMC IA P LA TE PEL ICAN Boards NS AUD IO BO ARD PELIC AN AUDI O BD (S MT) VE R-0SA NS I NVE RT E R BOAR D 14" /15" AM BIT I NV E R TER 14 "/ 15" T6 2I22 3.
130 T r avel Mate 230/ 280 NS TOUCHP AD BOARD TOUCHP AD MUL T I-SWITCH SY NAPTIC Batte ry NS BA TTERY MODUL E 8C ELL SAMSUNG BA TTERY MODU LE 8CE LL 16 BA TTERY 8CE LL LI- ION SAMSUNG BTP-4 3D1 ASY BT.
Chapte r 6 131 NS AD APTER 70W 3PIN D EL T A AD P- 65DBBE AD T 70W ADP-65 DBBE 3P Key boa rd NS KEYB OARD NSK- 84X21 US KB US N SK-84X2 1 Spe a k er NS SPEA KER P ACK LEFT/ RIGH T SP EAKE R PELIC AN Heatsink 3 CPU HEA TSINK SINK HEA T CPU PELICAN Fan 17 CPU FAN SINK W / F AN AS SEMBL Y F AN PELICAN FDD/Floppy Disk Dri v e 15 F DD MODULE 1.
132 T r avel Mate 230/ 280 NS COMBO DRIVE 8/24/10/24X KME UJA74OAC6 F4 COMB O 8,24 /10/ 24 U JA74 OAC 6 F 4 Mai n bo ard 9 MAINBOARD PELICAN W/ COIN BA TTERY , I /O BRA CKET , MODE M CABL E, PCMCI A P.
Chapte r 6 133 NS LOGO L ABEL FO R P A NEL L ABEL L OGO ON P ANEL PELICAN 4 NAM E PLA TE FO R MIDDL E COVER T M28 0 MYL AR PLA T E NAME TM280 MIDDLE Scre ws 21 SCRE W SCREW CPU MECH WAFER M2*L4 NI 23 SCREW SCR EW M2 .
134 T r avel Mate 230/ 280.
Appendi x A 135 Mode l Nu mber De fini ti on Mode l Nu mb e r LCD CPU Me m ory HDD CD/DVD Ba ttery 230X 14.1 ” TF T C eler on 1.7 G 128/ 25 6MB 20 GB 24X C D- ROM Li-io n 230F X 14.1 ” TF T Cel ero n 1. 7G 12 8M B 20G B 24 X C D- ROM Li-io n 230X V 14 .
136 T ravel Ma te 230/ 280.
Appendi x B 137 This co mpute r ’s com pat ibil ity is a test plan re leased by Acer Inter nal T esting Depar tment. Once th e f inal r eport is avai l able, thi s chapter wil l be rev is ed accordi ngl y .
138 T r avel Mate 230/ 280 Mi cros of t Wind ow s XP E nvir onm e nt T e st Item Specific ati ons Pr oces sor I nt el P ent ium IV No rthw ood 1.7 GHz , Int el P ent ium IV No rthw ood 1.8 GHz , Int el P ent ium IV No rthw ood 1.9 GHz , Int el P ent ium IV No rthw ood 2.
Appendi x B 139 CD-ROM Drive Mitsumi SR-2 44W1 DVD/CD-RW Co mbo K ME UJDA740 AC Ad apt er ( 3 pin) Del t a 7 0W Lit eon 70 W Power Cord K in g Co rd Bat tery Li -Ion, 8 cell s Sams un g, Li -Ion 8c el.
140 T r avel Mate 230/ 280 I/O - USB Keyboard/M ouse Ch icony U SB Keyb oard IBM USB N umeric Ke yp ad Micr osoft Na tural Keyboa rd Pr Ace r Aspire USB mous e Logi co ol US Mo use Logi tech Cor dl es.
Appendi x B 141 PCM CIA - AT A I BM M icr odriv e 340M B IBM Micr odri ve 1G Iome ga C lic k! 40MB PCM CIA - U SB 2.0 A pri co rn EZ-US B2. 0 C ard bu s P C Ca rd PCMC IA - 13 94 Buffalo 1394 Inte rfa.
142 T r avel Mate 230/ 280 Mi cros of t Wind ow s 200 0 En vir onm ent T es t Item Specific ati ons Pr oces sor I nt el P ent ium IV No rthw ood 1.7 GHz , Int el P ent ium IV No rthw ood 1.8 GHz , Int el P ent ium IV No rthw ood 1.9 GHz , Int el P ent ium IV No rthw ood 2.
Appendi x B 143 CD-ROM Drive Mitsumi SR-2 44W1 DVD/CD-RW Co mbo K ME UJDA740 AC Ad apt er ( 3 pin) Del t a 7 0W Lit eon 70 W Power Cord K in g Co rd Bat tery Li -Ion, 8 cell s Sams un g, Li -Ion 8c el.
144 T r avel Mate 230/ 280 I/O - USB Keyboard/M ouse Ch icony U SB Keyb oard IBM USB N umeric Ke yp ad Micr osoft Na tural Keyboa rd Pr Ace r Aspire USB mous e Logi co ol US Mo use Logi tech Cor dl es.
Appendi x B 145 PCM CIA - AT A I BM M icr odriv e 340M B IBM Micr odri ve 1G Iome ga C lic k! 40MB PCM CIA - U SB 2.0 A pri co rn EZ-US B2. 0 C ard bu s P C Ca rd PCMC IA - 13 94 Buffalo 1394 Inte rfa.
146 T r avel Mate 230/ 280 Mi cros of t Wind ow s 98 E nvir onm e nt T e st Item Specific ati ons Pr oces sor I nt el P ent ium IV No rthw ood 1.7 GHz , Int el P ent ium IV No rthw ood 1.8 GHz , Int el P ent ium IV No rthw ood 1.9 GHz , Int el P ent ium IV No rthw ood 2.
Appendi x B 147 CD-ROM Drive Mitsumi SR-2 44W1 DVD/CD-RW Co mbo K ME UJDA740 AC Ad apt er ( 3 pin) Del t a 7 0W Lit eon 70 W Power Cord K in g Co rd Bat tery Li -Ion, 8 cell s Sams un g, Li -Ion 8c el.
148 T r avel Mate 230/ 280 I/O - USB Keyboard/M ouse Ch icony U SB Keyb oard IBM USB N umeric Ke yp ad Micr osoft Na tural Keyboa rd Pr Ace r Aspire USB mous e Logi co ol US Mo use Logi tech Cor dl es.
Appendi x B 149 PCM CIA - AT A I BM M icr odriv e 340M B IBM Micr odri ve 1G Iome ga C lic k! 40MB PCM CIA - U SB 2.0 A pri co rn EZ-US B2. 0 C ard bu s P C Ca rd PCMC IA - 13 94 Buffalo 1394 Inte rfa.
150 T r avel Mate 230/ 280.
Appendi x C 151 This se ction des cri bes onli ne t echnica l support ser vices avai l able to hel p you r epair your Acer Systems. If you ar e a d istr ibutor , de aler , AS P or T PM, please refer y our t echnic al que ries to your local Acer branch of fice.
152 T ravel Ma te 230/ 280.
Index 153 A AC Adapter 27 Audio 18 B Ba tte r y 2 5 batt ery p ack charg ing i ndicator 12 BIOS 18 pack age 18 RO M si ze 18 ROM t ype 18 vendor 1 8 V er si on 18 BIOS Se tup Ut ility 33 BIOS Suppor t.
154 T ravel Ma te 230/ 280 hotke y 15 Hot Keys 15 I I/O Addr ess Map 29 Indi cator s 12 Int ermittent Problems 105 IRQ Assignm ent Map 31 J Jump er and Conn ector Loc ati ons Bott om Vi ew 113 SW2 Set.
Index 155 V V i deo 24 Resol utions 24 V i deo contro ll er 18 W Windows 2000 Environment T est 142 Windows 98 Envi ronment T est 146 Windows XP Envi ronment T est 138.
156 T ravel Ma te 230/ 280.
デバイスAcer 230の購入後に(又は購入する前であっても)重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります:
Acer 230をまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはAcer 230の技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Acer 230の取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Acer 230で得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Acer 230を既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はAcer 230の不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Acer 230に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちAcer 230デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。