Promise TechnologyメーカーFastTrak S150の使用説明書/サービス説明書
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F AST T RAK S150 TX4 U SER M ANUAL Versi o n 1 . 3.
FastTrak S150 TX4 Us er Manual ii Copyright © 2003 Promi se Technol ogy, I nc. Copyright by Promise T echnol ogy, Inc. (Promise T echnology ). No part of this manual may be r eproduced or transmitted i n any form witho ut the ex press ed, wr itten permissio n of Promi se Technolo gy.
iii Contents Chapter 1: Introducti on ........................................................................................ 1 FastTrak S 150 TX 4 ...................................................................................... 1 Promise Array M anage ment Utility (PAM) .
FastTrak S150 TX4 Us er Manual iv Existing W indow s ME Installa tion............................................................... 39 Confirming W i ndow s ME Driver Installatio n ............................................... 39 New W indow s NT4.
1 Chapter 1: Intro duction Thank y ou for pur chasin g Promise T echnolo gy’s Fa stTrak S 150 T X4 RA ID controlle r card. T he PC w hich y ou are using ei ther alre ady contai ns FastT rak S150 TX .
FastTrak S150 TX4 Us er Manual 2 Promi se Array Management Utility (PAM) The Promi se Array M anagement (PAM ) utility offer s loc al and remot e managem ent and monitor ing of all FastT rak arrays that ex ist any where on a network.
Chapter 1: Int roduction 3 Key Features and Benefits The follow ing infor mation offers an overview of the major feat ures of y our new Promise F astTrak S 150 TX 4.
FastTrak S150 TX4 Us er Manual 4 Employs the latest Pr omi se PCI Serial AT A ASIC technolo gy Fully suppor ts S erial AT A specificat ions w ith 150 M B/sec timing and CRC e rror-checking at high s peeds. M irroring supports aut omati c backgrou nd rebui lds Fault toleran ce can be restore d automatically without rebo oting.
5 Chap ter 2: Inst alla tion This se ction i s designe d to qui ckly g et your FastT rak S 150 T X4 Serial AT A RAID controlle r card up and run ning using th e defaul t settin gs, w hich w ill be opti mal for most users.
FastTrak S150 TX4 Us er Manual 6 Installing the Fast Trak Card The FastT rak TX 4 Serial ATA R AID card fits into any availab le PCI sl ot on y our PC’s mother board (se e Figure 1, below ): • 32-bit PCI sl ot (mus t be PCI 2. 2 or 2.3 c omplia nt) • The 32-bit portion of a 64-b it PCI slot 1.
Chapter 2: Inst allation 7 Installing the Hard Drives Important If you w ish to in clude your curr ent bootable S erial AT A drive using th e W indow s NT 4.
FastTrak S150 TX4 Us er Manual 8 TX4 FastTra k 150 Figure 2. FastTrak S150 TX4 card 3. Attach the Y -cable power spl itters to the Seria l ATA hard dr ives.
Chapter 2: Inst allation 9 Creati ng Your Disk Array You w ill now use the onb oard FastBu ild™ BIO S utility to create y our array using the attac hed drives.
FastTrak S150 TX4 Us er Manual 10 FastBuild (tm) Utili ty 2.xx (c) 2002-20 05 Promise T echnology , Inc. [Auto Setup O ptions M enu] Optimize Arr ay for: Performance [ Auto Setup Co nfigurat ion ] M ode ................................................
Chapter 2: Inst allation 11 Creating a S ecurity Array with N ew Driv es Use this setting to creat e a Mirrored (R AID 1) array with tw o new hard drive s. If one of the drives ha s data on it, fol low the Creat ing a Securit y Array with an Existing Data Drive proc edure on the nex t page.
FastTrak S150 TX4 Us er Manual 12 Creating a S ecurity Arra y w ith an E xisting Data D rive Use this setting to creat e a M irrored (RAID 1) array with a n ew hard driv e and an ex isting drive w ith data and/or the bootab le syste m drive in y our system.
Chapter 2: Inst allation 13 Source Dis k Channel:ID Drive M odel Capacity (MB) ----- ----- ----- Target Dis k Channel:ID Drive M odel Capacity (MB) ----- ----- ----- [Please Sele c t A Source D isk] Channel:ID Drive M odel Capacity (MB) 1 : SEAGATE S380023AS 80024 2 : SEAGATE S380023AS 80024 [ ↑ ] Up [ ↓ ] Dow n [ESC] Ex it [Ctrl-Y] Save 4.
FastTrak S150 TX4 Us er Manual 14 Creating a Securit y Arra y with Quick Initial ization Use this setting to creat e a M irrored (RAID 1) array with one or two ex isting hard drives cont aining data that you do not w ant to keep. T his met hod creat es a mirrored arr a y and erases t he first data block from y our existi ng drive s.
15 Chapter 3: Using Fas tBuild C onfigura tion Utilit y The FastBu ild Confi guration Utility offers several m enu ch oices to create and manage t he driv e array on the Promise F astTrak S150 T X4 R AID Control ler card.
FastTrak S150 TX4 Us er Manual 16 If your array g oes Offline, contact Promise T echni cal Suppor t for assi stance. See Appendix B. Navigating the FastBuild Setup Menu W he n usi ng the menu s, these.
Chapter 2: G etting St arted 17 Creating Array s Automatica lly The Auto Setu p (1) se lection from th e M ain Menu can intuitively help create your disk array. It w ill assign all availa ble drives appropri ate for th e disk array you ar e creat ing.
FastTrak S150 TX4 Us er Manual 18 Note FastTrak S 150 TX4 permit s str iped arrays usi ng 1, 2, 3 , or 4 drives atta ched in Auto Setu p mode. Under the Se curity setting, F astT rak S150 T X4 permit s two drives t o be use d for a single Mirrored array or four driv es to be use d for a M irrored/Striped array i n Auto Setup.
Chapter 2: G etting St arted 19 Using a Hot Spare Dr ive If a third dr ive is attach ed and is not assigned to a mirrored tw o-drive disk array (one opti mized f or Security), it will be re cognized a s a spare drive. Such a drive is immedi ately used as a stan dby replace m ent.
FastTrak S150 TX4 Us er Manual 20 Viewing Drive Ass ignments The View Drive Assignme nts (2) option in the M ain Menu display s whether drives ar e assi gned to a disk a rray or are unassi gned. Under the As signment colu mn, drives are labeled w ith their a ssigned disk array or show n as Free if unass igned.
Chapter 2: G etting St arted 21 Manuall y Creating an Arr ay The Define Arr ay (3) option from the M ain Menu allow s users to begin the process of manually defin ing the driv e element s and RAID l evels for one or multipl e disk arrays atta ched to FastT rak S150 TX 4.
FastTrak S 150 TX 4 Us er Manual 22 Selecting A rra y T ype 1. Under the D efiniti on sectio n of this menu, highlight t he Array # for w hich you want to as sign a RAID l evel.
Chapter 2: G etting St arted 23 Gigaby te Boundary The G igabyte Boundary featur e is design ed for mirrored arra ys (RAID 1 or RA ID 0+1) in w hich a drive has failed and the user cannot replace the drive w i th the same capa city or larger .
FastTrak S150 TX4 Us er Manual 24 Creating a Strip ed A r ray As descr ibed in the Driv e Assignme nts Option se ction above , if you sel ected a performan ce array , follow the direction s here. 1. Set the Strip e Block size. 64 KB is the d efault. 2.
Chapter 2: G etting St arted 25 A d ding Fault Tolerance to an Existing Driv e FastTrak S 150 TX4 w ill create a mirr ored array u s ing an existing sy stem drive with data. Y ou must assig n the ex isting drive and another driv e of same or larger capacity to the M irroring array.
FastTrak S150 TX4 Us er Manual 26 Source Dis k Channel:ID Driv e Model Capacity (M B) Target Dis k Channel:ID Driv e Model Capacity (M B) [Please Selec t A Source Disk] Channel:ID Drive M odel Capacity (MB) 1 : SEAGATE S380023AS 80024 2 : SEAGATE S380023AS 80024 [ ↑ ] Up [ ↓ ] [ESC] Ex it [Ctrl-Y] Sav e 4.
Chapter 2: G etting St arted 27 Array has b een created. <Press Any Key to Reboot> 8. Press any key t o reboot t he system . Creating a Ho t Spare Dri v e for Mirrored A rra y s For automa tic reb uilds o f a mir rored array , attach a spare drive to the FastTrak S150 TX 4.
FastTrak S150 TX4 Us er Manual 28 Deleti ng an Array The Delete Arr ay (4) Menu opt ion allows for deletio n of di sk a rray assign ments. This is not the same a s delet ing data fro m the driv es the mselv es. Important If you de lete an array by ac cident, imm ediately d efine a new array identical to one y ou delet ed.
Chapter 2: G etting St arted 29 FastBuild (tm) Utili ty 2.xx (c) 2002-2005 Promi se Technol ogy, Inc. [ Define Array Menu ] Array No RAID M ode Total Drv Capacity (M B) Status Array 1 Stripe 2 160048 .
FastTrak S150 TX4 Us er Manual 30 Rebuil ding a Mirrored Arr ay The Rebuil d Array (5) Menu o ption ca n be used to recover from a n error in a mirrored d isk array. Y ou will receiv e an error message w hen booting y our system fro m the FastTr ak BIOS.
Chapter 2: G etting St arted 31 FastBuild (tm) Utili ty 2.xx (c) 2002-2005 Promi se Technol ogy, Inc. [ Rebuild Array Menu ] Array No RAID M ode Total Drv Status Array 2 M irror 2 Critical Stripe Blo .
FastTrak S150 TX4 Us er Manual 32.
33 Chapter 4: Inst alling So f tw are Drivers Following are driver in stallat ion procedur es for the W in dows operat ing systems that supp ort the Fa stTrak S1 50 T X4 Controller. T he FastTra k TX 4 software drivers f or W indow s are includ ed on the driver d iskette.
FastTrak S150 TX4 Us er Manual 34 New Windows XP Installa tion The follow ing details the instal lation of t he FastT rak TX 4 drivers while install ing W in dows X P. 1. Start the in stallat ion: • Floppy In stall: B oot the comput er with the W indow s XP installatio n diskett es.
Chapter 4: Installing S oftware Drivers 35 Existi ng Windows XP Install ation After insta lling t he FastT rak S150 T X4 card and reb ooting y our system, W in dows X P setup will sh ow a “Found New Hardware” dialo g box . Under W in dows X P, “Mass Storage Control ler” will b e disp layed.
FastTrak S150 TX4 Us er Manual 36 New Windows 2000 Installation The follow ing details the instal lation of t he FastT rak TX 4 drivers while install ing W in dows 20 00. 1. Start the in stallat ion: • Floppy In stall: B oot the compu ter with the W indow s 2000 inst allation diskett es.
Chapter 4: Installing S oftware Drivers 37 Existing Wi ndows 2000 Installation After insta lling t he FastT rak S150 T X4 card and reb ooting y our system, W in dows 20 00 setu p will s how a “N ew Hardw are Found” dial og box . Under W in dows 20 00, “PCI M ass Storage Con troller” w ill be display ed.
FastTrak S150 TX4 Us er Manual 38 New Windows ME Installati on The follow ing details the instal lation of t he FastT rak TX 4 drivers while install ing W in dows M E. 1. Install t he FastT rak TX4 contr oller card int o your system. 2. Install W indow s ME fully .
Chapter 4: Installing S oftware Drivers 39 Existi ng Windows ME Installa tion The follow ing sectio n detail s the in stallation o f FastT rak TX 4 drivers on a system that has W indow s ME already install ed and ru nning.
FastTrak S150 TX4 Us er Manual 40 New Windows NT4.0 Installati on The follow ing details the instal lation of t he FastT rak TX 4 drivers while install ing W in dows N T4.0. 1. Start the sy stem installati on by boot ing from the W indow s NT disk: • Floppy i nstall: boot th e syst em w ith the W i ndow s NT insta llation diskett es.
Chapter 4: Installing S oftware Drivers 41 Existi ng Windows NT4.0 Installation The follow ing sectio n detail s the in stallation o f FastT rak TX 4 drivers on a system that has W indow s NT4.
FastTrak S150 TX4 Us er Manual 42 New Windows 98 Installation The follow ing sectio n detail s the in stallation o f the Fa stTrak T X4 driv ers while install ing W ind ows 98. 1. Install t he FastT rak S150 TX 4 controller car d and configure the hard drive(s), partition and format y our har d drive(s), if necessary .
Chapter 4: Installing S oftware Drivers 43 Existi ng Windows 98 Installa tion The follow ing sectio n detail s the in stallation o f FastT rak TX 4 drivers on a system that has W indow s 98 already insta lled and run ning.
FastTrak S150 TX4 Us er Manual 44.
45 Chapter 5: Disk Arra y Concep t s About FastTrak S150 TX4 FastTrak S 150 TX4 is a high p erformance Seri al ATA/Ultra A TA RAID controll er card that f eatures co ncurrent data chan nel operatio n and on board BIOS.
FastTrak S150 TX4 Us er Manual 46 Disk Arr ay Terms Disk A rray Description A disk arr ay is forme d from a group of two or more di sk drive s that appear to th e system as a single dr ive. The advantage of an array is to prov ide better throughput performa nce and /or data faul t tolerance.
Chapter 5: Disk Array Concepts 47 About RAID Levels Striping (RAID 0) Reads and w rites sector s of data i nterleaved b etween multi ple drive s . W h en any disk memb er fails, it affe cts th e entire arr ay. Perfor mance is better than a sing le drive si nce the workload is balance d between the array members.
FastTrak S150 TX4 Us er Manual 48 Mirroring (RAID 1) W ri tes du plicate dat a on to a pair of drives whil e reads are per formed in parallel. ATA RA ID 1 is fault t olerant b ecause e ach drive of a mirrored pair is install ed on separate ID E channe ls.
Chapter 5: Disk Array Concepts 49 Striping / Mirroring (RA ID 0+1) A combin ation of RAID 0 and RAID 1 arrays. It c an increase performan ce by reading a nd writing data in par allel w hile protectin g data w ith dupl ication . A minimu m of four drives are r equired.
FastTrak S150 TX4 Us er Manual 50 A b out Dual Data Redundanc y One unique (t hough rarely occurring) feature o f RAID 0+1 is dual fault toleran ce. In some cases , two driv es can fail si multane ously y et the array still maint ains the integrity of data.
51 Chapter 6: T roubleshootin g & Tip s This se ction i s used to a s sist w ith troubleshooting conflicts and FastT rak S150 TX4 insta llation problem s. Also refer to the READM E.TXT file on the F astTrak S150 TX 4 driver and utility diskette for more recent i nformation a s well as the PromiseOnl ine services listed i n Appendix B.
FastTrak S150 TX4 Us er Manual 52 Sy stem CMOS Issues Set Motherboard C M OS Boo t sequence t o boot to Fa stTrak S15 0 TX4 On some M otherboard BIOS, i t is nec essary to set the Bo ot sequen ce to SCSI, A:, C: sinc e the Prom ise car d is identi fied as a SCSI card.
Chapter 6: Troubleshoot ing & Tip s 53 Drive-Related Errors Critical Array Status Error Reported during Boot If a criti c al st atus error messa ge appears on the FastT rak S1 50 TX4 BIOS startup s creen for a m irrored a rray (see below ), there is a drive in the array that has fail ed or is not res ponding.
FastTrak S150 TX4 Us er Manual 54 Unable to Partition or Format A rra y This co ndition may o ccur w hen the Reserve Se ctor of o ne of the dr ives h as become corrupt or bad. Rem oving the R eserve Sect or will re medy any iss ue related dir ectly to a B ad Reser ve Sector.
Chapter 6: Troubleshoot ing & Tip s 55 Array Constantly Goes Into Critical or Offline Mo de During Reboot See Unable t o Partition or F ormat array , above. Cannot Rebuild Mirrored (RA ID 1) Arra y See Unable t o Partition or F ormat array , above.
FastTrak S150 TX4 Us er Manual 56 Operating Sy stem-Related Issues Different driv e lettering und er W indow s NT This may happe n when us ing a SCSI car d in addition to the Promise card. W in dows NT does not ne cessarily load th e driver for t he boot dev ice contro ller first.
Chapter 6: Troubleshoot ing & Tip s 57 “No Hard D rives Fou nd” Message A ppears D uring CD-R OM Install of Windows NT, 2000, or XP The F6 key was not pressed at the a ppropriate time.
FastTrak S150 TX4 Us er Manual 58 Performance Tips Here are so me tips that may optimize perf ormance in a RAID 0 str iped array. If you are u sing an aud io/video- editing card, w e also reco mmend review ing your card’s d ocume ntation f or addit ional infor mation.
Chapter 6: Troubleshoot ing & Tip s 59 Change Setting of PCI Bus Utilizatio n Certain bran ds of video ca pture cards can produce a glit ch on play b ack of .
FastTrak S150 TX4 Us er Manual 60.
61 A pp endix A : Fr equentl y A s ke d Questio ns This se ction list s freque ntly as ked quest io ns involving pre-in stallation, driv e issues, in stallation, and po st-instal lation.
FastTrak S150 TX4 Us er Manual 62 Q: How does the FastT rak S150 TX4 RAID control ler provide storage and/ or data prote ction w ith their arr ays? A: FastTrak S 150 TX4 impl ement s three differe nt .
Appendix A: FAQs 63 Q: Can I take a drive use d in a Fa stTrak S150 T X4 array and acces s it dir ectly with a differ ent control ler, such as the one i ntegrated on the motherboar d? A: Only Single- drive striped (R AID 0) and M irrored (RAID 1) arr ay configura tions a llow the driv e(s) to be acces sed ind ividually on another controlle r.
FastTrak S150 TX4 Us er Manual 64 Installation Issues (Capacity , Booting) Q: W hy ar e some drive s recogn ized by the FastTrak S15 0 TX 4 Array Setup utilitie s with on ly partial capacity? A: Some .
65 A pp endix B: T echnical Suppor t Promise T echnical Su pport prov ides severa l support opt ions for Promise u sers to acce ss infor mation and upd ates. W e e ncourag e you t o use one of o ur electroni c servic es, which prov ide product i nformati on updat es for the most efficien t service and support.
FastTrak S150 TX4 Us er Manual 66 Pacific Rim Sale s Office E-mail Supp ort support@pro m ise. com.tw Fax Technical Support +886-3-578-2390 Attention: T echnical S upport Phone Tec hnical S upport +886-3-578- 2395 (Ext. 8870) 9:00-6:00p m Taiwan T ime If you w i sh to wr ite us f or support: Promise T echnol ogy, Inc.
Appendix B: Technical Sup port 67 Limited Warranty Promise T echnology , Inc. (“Pr omise”) w a rrants tha t for Three (3) year s from the time of t he deliv ery of the pr oduct to the origina l en.
FastTrak S150 TX4 Us er Manual 68 No other do cument, statem ent or represe ntation may be reli ed on to vary the terms of t his limit ed warranty. Promise’ s sole res ponsibility w ith respect t o .
Appendix B: Technical Sup port 69 Returning Pr oduct for Repair If you su spect a product i s not working pro perly, or if you have any quest ions about yo ur product, c ontact ou r Technical S upport.
FastTrak S150 TX4 Us er Manual 70.
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