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VT RAK M-C LASS M500f , M50 0i, M5 00p, M3 00f, M300i, M30 0p, M200f , M200 i, M200p P RODUCT M ANUAL V ersi on 1.5 / SR-3.
VTrak M-Class Prod uct Manual ii Copyright © 2006 Promis e T echn ology , Inc. All R ight s Res erved. Copyri ght by Promis e T echnolo gy , Inc. (Pro mi se T echnol ogy). N o p art of this man ual ma y be re produc ed or t rans mitte d in an y f orm with out the expres sed, written pe rmission of Promise T ec hnolog y .
iii Content s Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 About This Manua l . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Overview . . . . . . . . . . . . . . .
VTrak M-Class Prod uct Manual iv Chapter 3: Setup, continued Log-out o f WebPAM PROe . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 4 Internet C onnect ion us ing WebP AM PR Oe . . . . . . . . . . . . . . . 55 Chapter 4: Management with W ebPAM PROe .
Contents v Chapter 4: Management with W ebPAM PRO, continued Logical Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Logical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Spare Drives .
VTrak M-Class Prod uct Manual vi Chapter 5: Management with t he CLU, continued Disk Array Settings an d Function s . . . . . . . . . . . . . . . . . . . . . 185 Locate Di sk Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 Create a L ogical D rive .
Contents vii Chapter 5: Management with t he CLU, continued Clear St atistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 2 Restore Fa ctory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 Shutdo wn and R estart .
VTrak M-Class Prod uct Manual viii Chapter 8: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261 VTrak is Bee ping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261 LEDs Dis play Am ber or Red .
1 Chapter 1: Introductio n • About This M anual (below) • Overvi ew (p age 2) • Archi tectura l Descr iption (p age 3) • S pecif icati ons (p age 6) Than k you for purc hasin g Promi se T ech nology ’ s VT rak M-C las s exte rnal di sk arr ay su bsys tem.
VTrak M-Class Prod uct Manual 2 Overv iew VT rak prov ides dat a stora ge sol utions for ap plica tions where high p erforma nce and dat a protection are required . The fai lure of any si ngle driv e will not af fect data int egri ty or a cces si b ilit y of the da ta in a RAI D pro tect ed lo gic al dri ve.
Chapter 1: Introduction 3 Figure 3. VTr ak M5 00f Re ar V iew (M50 0i/p ha ve dif fe rent c ontroller s) Figure 4. VT r ak M3 00i/ M2 00i R ear V iew (M300f/ M2 00f and M30 0p/ M2 00p have dif ferent .
VTrak M-Class Prod uct Manual 4 All M -Class enclo sures inclu de a mid -plane, RAID cont roller , power an d cool ing unit s; an d enclo su re processo r all in one cab le-les s chas sis de sign. Multip le fans and p ower suppl ies p rovi de red undanc y to e ns ure con tinued usag e du ring compon ent failure .
Chapter 1: Introduction 5 Hardwa re-assist ed X OR engi ne High-spe ed p ar ity ca lcula tion fo r pa rity ty pe logic al driv es. Support s ou t-of-ban d mana gemen t through RS232 and 1 0/100/1 000 BaseT Et hernet con nectio ns Allows y ou to man age th e RAID sub system while m axim izing bandw id th on t he iSCSI network.
VTrak M-Class Prod uct Manual 6 Specifi cations M500 f/i/p Drive Cap aci ty: 15 SA T A disk driv es (3.5 " x 1" form fa ct or only ). Extern al I/O Port s (M500f): Dual 1-G b/2-Gb Fi bre C hanne l port s.
Chapter 1: Introduction 7 Any c ombi nation of thes e RAI D level s can exis t at onc e on s ep ara te logi cal driv es. See pa ge 239 for more inform ation on R AID. RAID Fle xi bil ity : Co nfi gura bl e RA I D st ripe s ize – 8 , 1 6, 32, 64 , 1 28, 25 6, 51 2 KB, and 1 MB se cto rs per dis k.
VTrak M-Class Prod uct Manual 8 Safety Cert ificat ions: CE, FCC Clas s A, BSMI, VCCi, cUL, TUV , M IC Limited W arranty: 3 Y ea rs (See p age 302 fo r det ails ) M300f/i/ p, M20 0f/i/p Drive Capa city (M300f/ i/p): 12 SA T A d isk driv es (3. 5" x 1 " form factor o nly).
Chapter 1: Introduction 9 Suppo rted O peratin g Syste ms: Current : 8 A @ 100 V AC; 4 A @ 20 0 V AC (m ax. rati ng w ith two p ower cords) Powe r Co nsum pti on: 34 0 w atts Power Su pply: Dua l 400W.
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11 Chapter 2: Inst allation • Unp ack the VT rak st orage s ubsy stem ( below ) • Mount VT rak M 500f/i /p in a Rack (pag e 12) • Mount VT rak M 300f/i /p or M 200f/i /p in a Rack (p age 14) •.
VTrak M-Class Prod uct Manual 12 Mount VT rak M500f/i/p i n a Rack Figure 1. Rackmounte d VT rak M5 00f/i /p The VT rak M500 f/i/ p inst alls direct ly to the rack with or with out usi ng the s upplie d moun ting rails .
Chapter 2: Inst allation 13 If yo u plan to use th e moun ting ra ils, fo llow th is proced ure to i nst all th em: 1. Att ach on e end of t he rail to the back side o f the ra ck’ s fro nt p ost. 2. Repos ition the adjustin g scre ws as n eeded to f it the ra il to t he r ack p roperly .
VTrak M-Class Prod uct Manual 14 Mount VT r ak M300f/i/p or M200f/i/ p in a Rack Figure 1. Rackmounted VT rak M300f/i /p (M20 0f/i/p is similar) The VT rak M30 0f/i /p o r M2 00f /i/p ins t a lls to t he ra ck us in g th e supp lie d m oun tin g rails .
Chapter 2: Inst allation 15 Foll ow this proced ure to ins tal l the ra ils: 1. Check the fi t of the rails in yo ur rack sys tem. 2. Sli de th e pla tes out of the rail s. 3. Att ach th e rail plates to the VT rak housi ng. Line -up the rail pl ates u sing the stu ds.
VTrak M-Class Prod uct Manual 16 Instal l Disk Drives Y o u can p opula te the VT rak with 1.5 GB and 3.0 GB SA T A drives . • V Trak M5 00f /i/p supp orts up to 15 d i s k d r ives • V Trak M3 00.
Chapter 2: Inst allation 17 Figure 10. M500f/i/p drive ca rrier mountin g ho les Figure 1 1. M300f/i/p and M200f/i/p drive carrier mou nting hole s W ARNING: Counter-sink screws only . SA T A Dri ve M ounting Holes SA T A Dr ive Mounti ng Hole s W ARNING: Counter-sink screws only .
VTrak M-Class Prod uct Manual 18 Figure 12. SA T A Disk Drives mount a t the front of the carr ier 1. Careful ly la y t he driv e into the dri ve ca rrier at t he f ront, s o that th e scr ew hol es on the bo tt om li ne up . 2. Inse rt the sc rews thro ugh the holes in the drive c arrier an d into the bott om of the d isk driv e (see Figure 4).
Chapter 2: Inst allation 19 Each disk drive in VT rak is id entifie d b y a nu mber us ed for creati ng and man aging logic al driv es. VT rak n umbers di sk dri ves from le ft to rig ht. Numb ers are s tam ped a bov e eac h drive bay f or easy inde ntif icati on.
VTrak M-Class Prod uct Manual 20 Set Up Network Cable Connections The VT rak M5 00f, M30 0f, and M 200f sh are the sa me RAI D con troller de sign a nd use Fibre C hann el ( FC) co nnect ions f or th e dat a por ts.
Chapter 2: Inst allation 21 • A ne twor k swi tch • A netwo rk interfac e card (NIC) in the PC Conne ct t he VT rak Fib re Chann el dat a port s to y our Fibre Chan nel swi tch to estab lis h th e data path. Conne ct the PC’ s st an dard NIC and t he VT rak Manag emen t Port to you r network switc h to es t abli sh the manag emen t pa th.
VTrak M-Class Prod uct Manual 22 iSCSI Storage Area Network Figure 10. VTrak M300i and M200 i SAN co nnect ions (M500 i is similar) This arrange ment requires : • A Gigab it Et hernet n etwork i nte.
Chapter 2: Inst allation 23 iSCSI Direct Attached S torage Figure 1 1. VTrak M30 0i and M 200i DAS connecti ons (M5 00i is s imilar) This arrangem en t requi res : • A Gigabi t Etherne t network int.
VTrak M-Class Prod uct Manual 24 SCSI Dire ct At t ached S t orage Figure 12. VTrak M300p and M200 p DAS co nnec tions (M 500p is simila r) This arrange ment requires : • A ne twor k swi tch • A n.
Chapter 2: Inst allation 25 Set Up Serial Cable Connections The RS -232 Serial c onnec tion e nables the Co mman d Line Inte rface (CL I) and Comm and Li ne U tility (CLU) o n your PC to mon itor an d cont rol VT rak.
VTrak M-Class Prod uct Manual 26 Connect the Power Plug in the powe r cords and s witc h on bo th power supplies. W hen the po wer is switc hed on , the L EDs on th e front of the VT rak wi ll lig ht up. Figure 14. VTrak M5 00f/i/p fron t pa nel LED dis play Figure 15.
Chapter 2: Inst allation 27 The re ar e two LEDs on ea ch Dr ive Carr ier . The y re po rt the pr ese nce of po w er and a disk drive , and t he curre nt con dition of the driv e.
VTrak M-Class Prod uct Manual 28.
29 Chapter 3: Setu p • VT rak Setup with CLI or CLU (below) • Inst all iSCSI Init iator on the Hos t PC (p age 39) • VT rak Setup with W ebP AM PROe (pa ge 41) VT r ak Setup wit h CLI or CLU Aft er ins tal lation , the ne xt step i s to confi gure VT rak.
VTrak M-Class Prod uct Manual 30 CLI: Fibre Channel and S CSI Models (M500 f/ p, M300 f/ p, M200f/ p) 1. T y pe the follo wing st ring to se t the Date and T ime , then p res s Enter admini strator@cli> date -a m od -d 200 5/0 6/08 -t 16:4 5:00 T y pe th e da te in y yyy/mm /dd fo rmat an d th e time in hh /mm/s s form at with a 24-ho ur clo ck.
Chapter 3: S etup 31 admini strator@cli > net -a mod -t mg mt -s "p rimaryip=1 92.168 .10.87, primar yipma sk=255 .255.2 55.0 , gateway =19 2.168.1 0.3" In the abov e exam ple, t he IP ad dress es and su bnet m ask ar e includ ed as exampl es on ly .
VTrak M-Class Prod uct Manual 32 CLU: Fibre Channel and SCSI Models (M500f/p, M300f/p, M200f/ p) 1. At th e ad min@ cli prom p t, type men u and press Ente r . The CL U ma in menu a ppears . 2. Wit h Qu ick S etu p hi ghligh ted, pre ss Ent er . The f irst Quic k Setu p scre en ena bles y ou to make Date and T ime sett ings.
Chapter 3: S etup 33 5. Press C trl- A to sav e thes e set tings and mo ve to the Manag ement Port conf igu rati on screen . Manageme nt Port By default, DHCP is enabled on VT rak (above). T o set Management Port se ttings manually , or to view the current settings, you must disable DHCP .
VTrak M-Class Prod uct Manual 34 5. Press C trl- A to sav e thes e set tings and mo ve to the RAID co nfigura tio n screen. T o make Man age ment Po rt sett ings man ual ly: 1. Pres s th e arro w ke ys t o h igh lig ht DHCP . 2. Press the sp aceb ar to tog gle to Disabl ed .
Chapter 3: S etup 35 System Da te and Time 1. Pres s th e arro w ke ys t o h igh lig ht System Date . 2. Press the ba cksp ace key to erase t he curr ent date. 3. T y pe the new date. 4. Foll ow the s ame pr oce dure to set th e Syste m T ime. 5. Press C trl- A to sav e thes e set tings and mo ve to the Manag ement Port conf igu rati on screen .
VTrak M-Class Prod uct Manual 36 1. Pres s th e arro w ke ys t o h igh lig ht DHCP . 2. Press the sp aceb ar to tog gle to Disabl ed . The c urrent Man age ment Port sett ings a re dis playe d (abov e). 3. Record the in format ion on this scre en. 4. Press the spacebar to toggle DHCP back to Enable d .
Chapter 3: S etup 37 iSCSI P orts By de fault, DHCP is ena bled o n VT rak (abo ve). T o set i SCSI Port settin gs manually , or to view the current settings, you must disable DHCP . T o view the curren t iSCSI Port s etting s: 1. Pres s th e arro w ke ys t o h igh lig ht DHCP .
VTrak M-Class Prod uct Manual 38 The c urrent iS CSI Port s ettings are di splay ed (ab ove). T o make iS CSI Port se ttings m anuall y: 1. Pres s th e arro w ke ys t o h igh lig ht DHCP . 2. Press the sp aceb ar to tog gle to Disabl ed . 3. Pres s th e arro w ke ys t o h igh lig ht IP Address .
Chapter 3: S etup 39 Instal l iSCSI Ini tiator on the Host PC This step app lies t o the M 500i, M3 00i, an d M20 0i mod el s only . T o acces s the i SCSI d ata port s , you mus t have the iSCSI Initiat or inst alled on your Host PC.
VTrak M-Class Prod uct Manual 40 Aft er the i SCSI In itiator is inst a lled, f ollow th e ins tall ation and se tup in stru ction s that com e with your G bE NIC car d. Note Setup of an ac tual iSCS I ini tiator t akes place aft er the d isk a rray and lo gical drive are con figured on the VT rak.
Chapter 3: S etup 41 VT rak S etup with W ebP AM PROe Set up with We bP AM PROe consist s of the follo wing : • Log-in to W ebP AM PRO e (bel ow) • Langu age Sel ection (pa ge 44) • Create a Dis.
VTrak M-Class Prod uct Manual 42 . 3. When the op eni ng sc reen ap pears, typ e adm ini str ato r in the User Nam e fiel d, and t ype p assword in the Pas sword fi eld. The Us er Na me an d Pass word ar e case s ensi tive. 4. Clic k the Login button.
Chapter 3: S etup 43 Note Make a B ookmark (Ne tscap e Navigator) o r set a Favorit e (Internet Explore r) of the Login Scre en so you c an acc ess it eas ily ne xt time.
VTrak M-Class Prod uct Manual 44 The f irst tim e you log i n to W ebP AM PROe, th ere will be no Users except for “adm inistr ator”. U nless you created disk arrays or log ical drives in the CLI or CLU , ther e wil l be no disk arra ys or logi cal d riv es at t his p oint .
Chapter 3: S etup 45 Create a Disk Ar r ay Click on th e Disk Arrays icon. The Array Config urat ion me nu app ear s. Sinc e this VT rak is new ly activ ated, there are no disk arrays or log ical d rives yet. There are three options : Au to ma tic , Ex press , a nd Adva nced .
VTrak M-Class Prod uct Manual 46 • Logi cal D rives – The ID nu mber o f the lo gical drive (s), their RA ID lev el, cap acity , and stri pe size • S pa re Dri ves – The ph ysic al driv e ID numbe r of the dedic ated h ot sp a re assign ed to this disk array If yo u acc ept the se p ar ameters , click the Sub mit butto n.
Chapter 3: S etup 47 Foll ow these st eps to cr eate a new d isk a rray . 1. Ch eck th e boxe s to sel ect an y o ne or a comb ina tion of : • Redun dan cy – T he array wil l rema in av ailabl e i.
VTrak M-Class Prod uct Manual 48 • T ransact ion Lo g •O t h e r 4. Clic k the Update but ton. Or c heck the Auto matic Update box, a nd upd ate s will o ccur automa tical ly .
Chapter 3: S etup 49 If yo u are u nce rtai n abou t choo sing p arame ters fo r your d isk a rray , use th e Expre ss or A utomat ic opt ion to crea te you r disk arr ay . T o create a ne w disk array: 1. Enter a name for the disk array i n the fi eld pro vided .
VTrak M-Class Prod uct Manual 50 On t his scre en you wil l spec ify y our logic al dri ves. S pecify one logic al driv e at a time until the ful l cap acity of t he dis k array is a lloca ted. 5. Enter a n Alias (n ame) fo r the fi rst log ical dr ive.
Chapter 3: S etup 51 10. Choos e a Read C ache polic y: • ReadC ache • ReadAh ead •N o C a c h e 1 1. C hoos e a W r ite C ache p oli cy: • W riteThru •W r i t e B a c k 12.
VTrak M-Class Prod uct Manual 52 If yo u wan t to ch ange a lo gical drive settin g, cli ck on the lo gical drive at the botto m of th e wi ndow . The entry and th e cap aci ty us age are hig hligh ted. Make y our chang es to the p arame ters an d cli ck the Up date butto n.
Chapter 3: S etup 53 13. When you h ave finis hed s pecify ing logi cal d riv es, cl ick t he Next butto n..
VTrak M-Class Prod uct Manual 54 The p ropose d d isk array appea rs wi th the l ogic al dr ive(s) you s pecif ied. 14. I f you agre e wit h th e p rop osed d isk a rray and l ogi cal dr ive (s), clic k the Submit butt on. If yo u disa gre e, click the Back bu tton an d mak e cha nges a s nee ded .
Chapter 3: S etup 55 Internet Connection using W ebP AM PROe The a bove instruc tions cove r conn ection s between VT rak and y our com pa ny network . It is also poss ible to conn ect to a VT rak from the Inte rnet. Y o ur M IS Ad mi nis tra tor c an tel l you ho w to ac ce ss yo ur netw o rk from ou t s ide the firewal l.
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57 Chapter 4: Ma nagement with W ebP AM PROe This chapt er desc ribes using embed ded W ebP AM P ROe to m onitor a nd ma nag e your RAID sys tem. Thi s chapt er is divi ded into secti ons for ma jor W ebP AM PROe com ponen ts a s sho wn a bove.
VTrak M-Class Prod uct Manual 58 Figure 2. VT r ak M3 00f/ i/p and M20 0 f/i/ p front pane l LED disp lay When boot-up is fi nishe d and t he V T rak is fun ctioni ng nor mal ly: • Control le r LED .
Chapter 4: Managemen t with We bPAM PROe 59 See p age 215 fo r more i nforma tio n abou t field -replac eable co mpone nts . See p age 286 fo r a dis cussion of critic al and of fline log ical d rives . Dri v e Statu s Ind ica t o rs The re ar e two LEDs on ea ch Dr ive Carr ier .
VTrak M-Class Prod uct Manual 60 Figure 4. VTrak M300f/ i/p and M 200f/i/p dis k carrier L EDs The VT rak spins up the disk drive s sequen tially in ord er to equal ize p ower draw durin g st art-up. Afte r a f ew moment s th e Pow er/Activity and Di sk S tatus LE Ds shou ld dis play green.
Chapter 4: Managemen t with We bPAM PROe 61 The a udibl e alarm soun ds at o ther tim es to in form y ou that the VT rak needs atten tion. Bu t the al arm do es no t spec ify th e cond ition. Whe n the a larm soun ds, do th e follo wing: • Check the fro nt and back of V T rak for red o r ambe r LEDs, as desc ribed abov e.
VTrak M-Class Prod uct Manual 62 . 3. When the op eni ng sc reen ap pears, typ e adm ini str ato r in the User Nam e fiel d and ty pe p assword in the Pass word field .
Chapter 4: Managemen t with We bPAM PROe 63 Aft er sig n-in, th e W ebP AM PROe op ening scree n appe ars. Figure 5. WebP AM PROe O pening Sc reen The f irst tim e you log i n to W ebP AM PROe, th ere will be no Users except for “adm inistr ator”.
VTrak M-Class Prod uct Manual 64 Graphic User Inter face VT rak feature s a bro wse r-bas ed , grap hic use r inte rfac e. Y our Internet browse r is the b asic comp one nt to ac cess VT rak from your PC .
Chapter 4: Managemen t with We bPAM PROe 65 There are fou r majo r p art s to th e graph ic us er inte rface: Header Language Se lection The VT rak graphic user interfa ce displ ays i n Engli sh, Germ an, Fren ch, It a lian, Jap anese, Chi nese T radit ional, Chin ese Si mple, and Korean .
VTrak M-Class Prod uct Manual 66 3. Clic k Vi e w again to hid e the Even t Fra me. Storage Network The VT rak graphic user interfa ce can curren tly di splay in S torage Netw ork in the T ree V iew . The S torag e Netw ork co nsis ts of all the VT rak su bsys tem en clos ures currentl y acc essible on the network .
Chapter 4: Managemen t with We bPAM PROe 67 Tr e e V i e w Below a re t he compo nen ts of T ree V iew . The Ad minis trativ e T ools se ction is dif ferent for the Su per User tha n fo r other user s. The remain der of t he T ree i s the same for all users .
VTrak M-Class Prod uct Manual 68 Management Window The M anage ment Window p rovide s the actua l user interfa ce with the VT rak. T his windo w cha nges de pendin g on wh ich ite m you sele ct i n T ree V iew and w hich tab you selec t in th e Man age ment W indow it se lf.
Chapter 4: Managemen t with We bPAM PROe 69 Sub syst em VT rak subsy stems are i dentifi ed in the T ree by the ir Mana gemen t Port IP addre ss. Click on the Subsy stem icon i n T ree V iew , then on the individu al t abs in M anage ment V iew to acc ess th e func tions .
VTrak M-Class Prod uct Manual 70 Subsyste m Event s The Su bsys tem–Even t ta b pro vides i nformat ion fro m the e vent (l og) fil e of a spec ific subs ystem .
Chapter 4: Managemen t with We bPAM PROe 71 4. In the File Downlo ad Sec urity W arning b ox, c lick the Save bu tton. 5. In the Save A s dial og box , navi gate to the di rectory whe re you want to s ave the e vent fi le. 6. Enter a name for the event file (“e ventlo g” is t he defa ult file n ame).
VTrak M-Class Prod uct Manual 72 • Med ium al locat es a b ala nce of syst em res ources to the fun ction and dat a read /writ e opera tions. • High al loc ate s m ore s yst em res ourc es to the func tio n and few er to da t a read/ wr ite ope rati ons .
Chapter 4: Managemen t with We bPAM PROe 73 3. Click on th e Sched ul er ta b dr opdown menu a nd selec t an it em (se e th e list abov e). 4. In the Sched uler di alog b ox, c heck the Enable This Sche dul e box. 5. Select a st art time (24-ho ur cloc k).
VTrak M-Class Prod uct Manual 74 5. Clic k the Submit button. Lock The S ubsy ste m–Lock tab di spl ays l ock sta t us an d en ables you t o lo ck or un loc k a su bsys tem c ontroll er .
Chapter 4: Managemen t with We bPAM PROe 75 5. Clic k the Submit button. Releas e L ock T o release the lo ck fo r this s ubsy stem: 1. Clic k on t he Sub syst em icon T ree Vie w . 2. Click o n the Lo ck t ab i n Mana ge ment V iew . If yo u ar e the Us er wh o set t he loc k, cl ick o n the Unl ock option.
VTrak M-Class Prod uct Manual 76 User Information The Us er Man ageme nt– Informa tio n ta b lis ts the user , his/her st atus, acces s priv ileges , dis play n am e, and email addres s. T o ac cess this ta b: 1. Click the Su bsystem icon i n T ree V i ew .
Chapter 4: Managemen t with We bPAM PROe 77 1. Click the Su bsystem icon i n T ree V i ew . 2. Click the Ad mi nistrat ive T ools icon. 3. Click on th e Us er Man ageme nt icon. 4. Click on th e Se ttings tab in Ma nagem ent Vi ew . 5. Enter or chan ge the dis pl ay name or mail addres s .
VTrak M-Class Prod uct Manual 78 List of User No tifica tion Even t s •S h o r t c u t s • Enc los ure – A ll i tems un der E ncl osur e hav e the s ame S e ver ity le vel • RAID Core – All .
Chapter 4: Managemen t with We bPAM PROe 79 User Pass word – Administr ator The Ad minis trator o r a Supe r Use r can c hange anothe r user’s p assw ord. T o mak e thes e cha nges: 1. Click the Su bsystem icon i n T ree V i ew . 2. Click the Ad mi nistrat ive T ools icon.
VTrak M-Class Prod uct Manual 80 6. Enter a pa ssword for this user in the New Pas sword a nd Re type P assword fiel ds. A p asswo rd is o ptiona l. If y ou do not assig n p asswo rd, tell this user to le ave the p assw ord field blank whe n he/sh e logs in to to W ebP AM PROe .
Chapter 4: Managemen t with We bPAM PROe 81 4. Click on th e Del ete t ab in Ma nagem ent V i ew . 5. Check the b ox to the l eft of t he use r you w ant t o d elete.
VTrak M-Class Prod uct Manual 82 Manageme nt Port The Ne twork Mana gemen t–Etherne t ta b e nables you to see the cu rrent Man ageme nt Port s ettings on th e Cont roller , includi ng: • Control .
Chapter 4: Managemen t with We bPAM PROe 83 • Control ler ID • Max imum nu mb er of po rts sup ported • Numbe r of por t s pres ent • Numbe r of fai led po rt s • Port ID • P or t sta tus .
VTrak M-Class Prod uct Manual 84 • F ir mwar e V er sio n • Numbe r of fai led no des • Suppo rted Fea tures • Maxim um Fra me Siz e • Suppo rted S p eeds T o acce ss th is tab : 1. Click the Su bsystem icon i n T ree V i ew . 2. Click the Ad mi nistrat ive T ools icon.
Chapter 4: Managemen t with We bPAM PROe 85 • Config ured T opolog y – N-Port (Point-to -Point), NL Port (Arbi trated L oop) or Auto (s elf-se tting) • Har d ALP A – Add ress c an be 0 to 25 4. 2 55 me ans thi s feat ure is disab led. An ALP A id entifi es a p ort in a n ar bitrated loop.
VTrak M-Class Prod uct Manual 86 • Numbe r of w ords sent • Numbe r of words receive d • LIP Cou nt – Lo op i nitial izati on prim itive coun t • NOS C ount – Not operati onal p rimiti ve .
Chapter 4: Managemen t with We bPAM PROe 87 T o acce ss th is tab : 1. Click the Su bsystem icon i n T ree V i ew . 2. Click the Ad mi nistrat ive T ools icon.
VTrak M-Class Prod uct Manual 88 2. Click the Ad mi nistrat ive T ools icon. 3. Click on th e Fibre Chan nel M anagem ent ico n. 4. Click the In itiato r t ab in Mana gemen t V iew . T o add or del ete an in i tia tor , see “ S to ra ge Ser vic es” on page 9 7.
Chapter 4: Managemen t with We bPAM PROe 89 • Dat a s equen ce in order – E nables plac ement of dat a in se quenc e order . • Uni-di rectio nal CHAP Auth entic ation – Enable s Ch allen ge Hand sha ke Authe ntication Protoco l.
VTrak M-Class Prod uct Manual 90 • Primary He ader Diges t Method – (None). • Prima ry Da ta Di gest M ethod – (No ne). • iSCSI Rec eive Marke r – (No ne). iSCSI Po rt S t atistics The i SCSI M anagem ent–Po rtal ta b, Po rt S tati stics dropd own menu e nable s you to se e the curr ent Da ta Port sta tistic s.
Chapter 4: Managemen t with We bPAM PROe 91 • Transm itte d Se gmen ts • T ransmi tted Byt es • Recei ve d Segm ent s • Recei ved By tes • Retrans mit T imer Ex pire • Pe rsi st T imer Exp.
VTrak M-Class Prod uct Manual 92 iSCSI i SNS The i SCSI M anagem ent–i SNS t ab enabl es yo u to v iew and ch ange th e curre nt iSNS sett ings on the Cont roller dat a ports.
Chapter 4: Managemen t with We bPAM PROe 93 iSCSI S LP The i SCSI M anagem ent–SL P ta b enab les y ou to v iew and ch ange th e curre nt setting s on th e Co ntrolle r dat a port s. Se rvice Locati on Proto col (SLP) is a stand ard u sed t o di scov er s er vic es ov er t he Int er n et.
VTrak M-Class Prod uct Manual 94 2. Click the Ad mi nistrat ive T ools icon. 3. Click on th e iSCS I Mana gemen t icon. 4. Click on th e CHAP t a b in Man age ment V iew . Add a CHAP T o add a ne w CH AP: 1. Click the Su bsystem icon i n T ree V i ew .
Chapter 4: Managemen t with We bPAM PROe 95 3. Click on th e iSCS I Mana gemen t icon. 4. Click on th e CHAP t a b in Man age ment V iew . 5. Click on th e CH AP ta b dr opdown me nu and selec t Delete CHAP . 6. Check the b ox to the l eft of t he CHAP you wan t to delete .
VTrak M-Class Prod uct Manual 96 4. Click on th e Cha nnel 1 or the Chan nel 2 link. The s etting s scr een di splay s a li st of t he 16 T argets an d T ermin ation f or the sel ected S CSI ch ann el. T o enable a SCSI targ et: 1. Check (clic k on) the TID box besid e the t arget you want to e nable.
Chapter 4: Managemen t with We bPAM PROe 97 S torage Servi ces S torage Servic es inc lude manag ing Ini tia tor and LUN m appin g. Thes e func tions are s imila r for Fib re Ch annel and iSCS I VT rak mode ls, with a f ew m inor dif feren ces in Ini tiator nam ing con ventions , as noted bel ow .
VTrak M-Class Prod uct Manual 98 LUN Map – Fibre Channel and iSCSI The S torag e Serv ic es –LUN Ma p t ab displa ys a lis t of in itia tors rec ogn iz ed by the VT rak control ler and the ir corresp onding LUN m appin g. V iew LUN Map T o view t he c urre nt LU N Map: 1.
Chapter 4: Managemen t with We bPAM PROe 99 LUN Mappi ng P a ra meter s • Initi ator – T he F ibre Cha nnel o r iSCSI ca rd in th e Host s ystem that initia tes comma nds to the t arget (VT rak). • Logi cal D rive ID – T his is a ctuall y the dis k array ID num ber .
VTrak M-Class Prod uct Manual 100 4. Cl ick th e LUN Map t a b in M anage ment V iew . 5. From the LU N Map t ab dro pdow n menu , sele ct Edit LUN Ma p . 6. Select Po rt 1 or Port 2 from the Port ID dr opdow n men u. 7. In the LUN Mappin g and Mas king t able, select a Log ical Driv e ID with emp ty T arget ID and LUN field s.
Chapter 4: Managemen t with We bPAM PROe 101 8. Enter a n Emai l send er add ress (e xampl e: RA IDmaste r@pro mise. com). 9. Enter a n Email s ubjec t (exam ple: V T rak S tatus). 10. When you a re d one, cl ick on t he Submi t bu tton. Send a T est Me ssage T o send on e test me ssag e to the User c urrently logge d i nto the VT rak GUI: 1.
VTrak M-Class Prod uct Manual 102 3. Clic k on t he SLP Setting link . 4. Unde r S tartu p T yp e: • Click on th e Autom atic o ption t o s tart the se rvice aut omatical ly du ring system st artup. • Click on th e Manu al opt ion to sta rt th e serv ice m anual ly (the servi ce does not st art duri ng sy st em st a rtup ) .
Chapter 4: Managemen t with We bPAM PROe 103 11 . C l i c k OK in the confi rmatio n box to rest art the W eb Server servic e with you r chan ges. Change St art Setting T o change the W eb Server Aut omatic /Man ual st art setting: 1. Click the Su bsystem icon i n T ree V i ew .
VTrak M-Class Prod uct Manual 104 24 m inutes is the d efault. 7. When yo u are d one , clic k on t he Submi t bu tton. 8. Clic k OK in the c onfirma tion b ox to re st art t he T elnet servi ce with your chan ges. Change St art Setting T o change the T eln et Autom atic/Man ual st art set ting: 1.
Chapter 4: Managemen t with We bPAM PROe 105 There is no defaul t name . 6. Ente r a Sy s tem Loca tion . USA is the default. 7. Enter a Syste m Cont act (the em ail ad dress of the a dmin istrato r or othe r indi vidua l). 8. Enter t he Read Com munity Publi c is the defaul t.
VTrak M-Class Prod uct Manual 106 Or cli ck on th e Rest art button to rest art the servi ce. CIM VT rak’ s CIM ser vice provid es a d ata base f or in format ion ab out co mput er system s and netw ork de vice s. CI M enab les y ou to a cces s VT rak's contro ller usin g a CI MOM br o ws er .
Chapter 4: Managemen t with We bPAM PROe 107 5. T o enab le CIM usi ng a HTT PS co nnect ion: • Choos e the Y es opti on • Enter a port nu mb er in th e fiel d provi ded (59 89 is the de fau lt) 6.
VTrak M-Class Prod uct Manual 108 2. Click on th e Ad minis tration T ools icon. 3. Clic k on t he Ne tsend link . 4. Unde r S tartu p T yp e: • Click on th e Autom atic o ption t o s tart the se rvice aut omatical ly du ring system st artup.
Chapter 4: Managemen t with We bPAM PROe 109 Export The So f tw a re M an age me nt–E xport t ab ena ble s y ou to ex por t th e Us er Da t ab ase file from th e VT rak subsyste m to th e Host PC. Fro m there, y ou can impo rt the User Da tab ase fi le to ot her VT rak su bsys tems so that all h ave th e same Us er infor mation and s etting s.
VTrak M-Class Prod uct Manual 110 4. Click o n the Im port t ab. 5. Under t he T ype d ropdown list, s elec t User Dat abase . 6. Enter t he nam e of th e file to be i mported. Or , cl ick t he Browse... butto n to s earch for th e file . 7. Clic k on t he Submit butt on.
Chapter 4: Managemen t with We bPAM PROe 111 4. Check the Fi rmwa re and Softw are fu nctio ns yo u want to rest ore to defaul t setti ngs. 5. Clic k on t he Submit butt on. 6. In the confi rmatio n box , type the word c onfi rm in the field provid ed.
VTrak M-Class Prod uct Manual 112 When the co ntrolle r shut s down, yo ur W ebP AM PR Oe conn ectio n will b e lost. 8. W ait for n o less than t wo minu tes.
Chapter 4: Managemen t with We bPAM PROe 113 Controllers The Co ntro llers– Informa tio n ta b prov ides i nforma tio n abou t the c ontroll ers in a VT rak sub system.
VTrak M-Class Prod uct Manual 114 The Co ntro ller S tatus LED an d Dirt y Cach e LED on the back of the Control ler , will flash fo r one min ute. See the il lustra tion be low .
Chapter 4: Managemen t with We bPAM PROe 115 • Mod el • S tatus •P o w e r O n T i m e • Cache Usage (percen t) • Dir ty Cach e Us age (pe rce nt) • Par t numb er • Ser ial nu mber • H.
VTrak M-Class Prod uct Manual 116 • W rite Bac k Cac he Flus h Inte rval Cont rolle r S t atisti cs 1. Click the Su bsystem icon i n T ree V i ew . 2. Clic k the Cont ro ll ers icon . 3. Clic k on t he Co ntro lle r i con. 4. Click on th e In formati on t ab in Manag ement V iew and s elect S tati stics from dropd ow n men u.
Chapter 4: Managemen t with We bPAM PROe 117 6. Check the SM ART Log box to enabl e the Se lf-Mon itor ing, An alysis, and Reporti ng Sys tem (SM ART) . 7. Enter a polli ng int erval (1 to 144 0 min utes) i n SMAR T Poll ing In terval field. 8. Check the C oerci on Enable d box to enab le disk drive cap acity coerc ion.
VTrak M-Class Prod uct Manual 118 • Numbe r of bat teri es – One for eac h con troller in the enclo su re Ide nti fy Enc lo sure T o identify the VT rak s ubsy stem enc losu re: 1. Click the Su bsystem icon i n T ree V i ew . 2. Clic k on t he Enc los ure s i con.
Chapter 4: Managemen t with We bPAM PROe 119 Enc losu re Enclosure Information The En clos ure–Info rmat ion t ab p rovide s a di agr am sh owin g the s tat us and loc ation o f key comp onent s .
VTrak M-Class Prod uct Manual 120 10. Click the Su bmit butt on. The c hange s t ake ef fect imm ediat ely . FRU VPD The En clos ure–FRU VPD ta b dis plays Vi tal Produc t Dat a (VPD) i nforma tion .
Chapter 4: Managemen t with We bPAM PROe 121 • Current – A flow of a few mA i s normal Battery Re condition VT rak auto matic ally recond itions the ba tter y ever y two month s. T o set the reco nditio n sch edule, see “Sc hedul er” on p age 72.
VTrak M-Class Prod uct Manual 122 7. Clic k the Submit button. The Bu zzer g oes sil ent for t he curre nt eve nt. If the Bu zzer i s ena bled, i t will soun d agai n wh en the next e vent h appens . Change Buzzer Setting s T o change Buzze r setti ngs, d o the fo llowing : 1.
Chapter 4: Managemen t with We bPAM PROe 123 The Di sk S tatus L ED wil l flas h to id entify the ca rrie r holdi ng the drive. Figure 9. VT r ak M5 00f/ i/p disk car rie r LEDs Figure 10.
VTrak M-Class Prod uct Manual 124 Physi cal Drive The Ph ysic al Dr ive–In format ion t ab pro vides inform ation about the selec ted phys ical disk drive : Physica l Drive I nform ation • Devic e ID – PD plu s the s lot nu mber w here t he driv e is inst alle d.
Chapter 4: Managemen t with We bPAM PROe 125 • Maxim um Ultra DMA Mode Supporte d – UDMA5 for S A T A drives. • Ultra D MA Mode – Mod e as s elec ted on the Phy sical Drives Setting s t ab.
VTrak M-Class Prod uct Manual 126 The Di sk S tatus L ED wil l flas h to id entify the ca rrie r holdi ng the drive. Figure 1 1. VTrak M5 00f/ i/p disk carr ie r LEDs Figure 12.
Chapter 4: Managemen t with We bPAM PROe 127 • PF A – The phy sica l dr ive ha s errors resul tin g in a predic tion o f failu re. T o clear a S t ale or PF A st atus f rom a p hysical drive : 1. Click the Su bsystem icon i n T ree V i ew . 2. Clic k on t he Enc los ure s i con.
VTrak M-Class Prod uct Manual 128 4. Clic k on t he Phy sic a l D r ives icon. 5. Click on a Phy sical D rive icon. 6. Click on th e Fo rce O ffl ine/O nline t ab in Manag ement V iew . 7. Clic k the Submit button. 8. In the confi rmatio n box , type the word c onfi rm in the field provid ed.
Chapter 4: Managemen t with We bPAM PROe 129 T o acces s the Di sk Arra ys–In formati on t ab: 1. Click the Su bsystem icon i n T ree V i ew . 2. Clic k on the Di sk Arra ys ico n. Create a Disk Array – Automatic The Di sk Array Autom atic Cr eatio n opti on enab les y ou to cr eate a new dis k array foll owing a d efault set of p arame ters.
VTrak M-Class Prod uct Manual 130 T o create a ne w disk array: 1. Click the Su bsystem icon i n T ree V i ew . 2. Clic k on the Di sk Arra ys ico n. 3. Click on the Crea te t ab in Ma nag em ent V ie w . 4. From the Creat e ta b d ropdow n me nu, se lect Express .
Chapter 4: Managemen t with We bPAM PROe 131 Create a Disk Arr ay – Advanc ed The Di sk Array Advan ced C reati on opti on ena ble s you to directl y sp eci fy all p aramet ers for a new disk array . One logic al driv e will be made a utoma tical ly when yo u cre ate the dis k arra y .
VTrak M-Class Prod uct Manual 132 Thi s val ue wi ll be the da ta capa city of th e fir s t lo gica l dri ve in your n ew di sk array . If y ou spe cify less than di sk arra y's maxi mu m cap acity , the remai nde r will b e a vaila ble for add itiona l logi cal d riv es whic h you ca n crea te late r .
Chapter 4: Managemen t with We bPAM PROe 133 2. Clic k on the Di sk Arra ys ico n. 3. Click on th e Del ete t ab in Ma nagem ent V i ew . 4. Check the b ox to the l eft of t he dis k array you want to d elete. 5. Clic k the Submit button. 6. In the confi rmatio n box , type the word c onfirm in th e field provi ded.
VTrak M-Class Prod uct Manual 134 • Numbe r of Logic al Dr ives – The n umber of logi cal d riv es tha t belon g to thi s disk arra y . • Suppo rted R AID Le vel – The R AID l evels this disk array can sup port. Physica l Drives in the Dis k Array • Slot N o.
Chapter 4: Managemen t with We bPAM PROe 135 • T ransport R eady – Afte r you p erform a suc cessf ul Prep are for T ra nsport opera tion, t his c onditi on mea ns yo u can remov e the p hysic al dri ves o f th is dis k array an d mov e them to ano ther enc losu re o r dif ferent driv e slo ts .
VTrak M-Class Prod uct Manual 136 1. Click the Su bsystem icon i n T ree V i ew . 2. Clic k on the Di sk Arra ys ico n. 3. Clic k on the Di sk Arra y icon. 4. Click on th e Crea te LD ta b in Mana gemen t Vi ew . 5. Enter a n alia s (nam e) in t he Alia s fi eld.
Chapter 4: Managemen t with We bPAM PROe 137 If yo u crea ted a fa ult -toleran t logic al dri ve (an y RAID level exce pt RAID 0), th e Ope rationa l S t atus of new logi cal d riv e will d ispla y Sync hroniz ing fo r several min utes a fter creatio n.
VTrak M-Class Prod uct Manual 138 For a list o f Migra tion o ptions and ot her im port ant inform ation, see “R AID Lev el Mig ration” o n p age 254. T o Migrate an exis ting di sk arra y: 1. Click the Su bsystem icon i n T ree V i ew . 2. Clic k on the Di sk Arra ys ico n.
Chapter 4: Managemen t with We bPAM PROe 139 Manual Re build If a p hysic al dri ve ha s fail ed, ide ntify and replac e the d rive, t hen rebuil d the d isk array as de scribe d belo w: 1. Click the Su bsystem icon i n T ree V i ew . 2. Clic k on the Di sk Arra ys ico n.
VTrak M-Class Prod uct Manual 140 5. From the dro pdo wn menu on the Backg round Ac tivit ies t ab, c hoos e the func tio n you want to st art . V iew Progre ss of Bac kground Fu nction T o view the pro gress of th e curre nt bac kgroun d acti vity and a l ist of activ ities in the q ueue: 1.
Chapter 4: Managemen t with We bPAM PROe 141 T ransport The Disk A rra y–Transpo rt ta b e nab les y ou t o p repare a di sk ar r ay f or tr an spo rt . T o prep are a disk array for tr anspo rt: 1. Click the Su bsystem icon i n T ree V i ew . 2. Clic k on the Di sk Arra ys ico n.
VTrak M-Class Prod uct Manual 142 • RAID L evel – The RAID lev el of t his lo gical drive (It may d if fer fro m the disk array) . • Cap acity – Thi s is t he dat a s torage c ap acity avai lable. • Disk Array ID – The ID n um ber o f the d is k arra y fro m wh ich thi s lo gic al driv e was c rea ted.
Chapter 4: Managemen t with We bPAM PROe 143 • Of fline – Thi s conditio n arises as the res ult of a secon d physica l drive failu re. An O ffl ine lo gical drive is not acce ssibl e but s ome or all o f your dat a may rema in int a ct. Y ou must determ ine the ca use o f the pro blem and correc t it.
VTrak M-Class Prod uct Manual 144 • Read Po li cy – T he Re ad C ache p olicy of thi s log ica l driv e. • W rite Pol icy – The W rite Cache polic y of this logic al driv e. • Serial Num ber – T he S erial N umbe r of thi s logi cal d riv e.
Chapter 4: Managemen t with We bPAM PROe 145 Maxim um of 32 cha racters . Use l etters, numbe rs, sp ace be twee n words, and u nders core. An alias is optio nal . 8. From the Read Pol icy d ropd own me nu, selec t a R ead Cac he pol icy . The c hoic es are Read Cache, Read Ahead, and N o Cach e.
VTrak M-Class Prod uct Manual 146 7. If yo u did n ot selec t Qui ck Init ializ ation , enter a he xidec imal value in the Initi aliza tion Pa ttern in Hex field or use the def ault 00 000 000 v alue. 8. Clic k the Submit button. 9. In the confi rmatio n box , type the word c onfi rm in the field provid ed.
Chapter 4: Managemen t with We bPAM PROe 147 Logical Driv e PDM Predic tive Dat a Mi grat ion (PDM) is the mi gratio n of da t a from the susp ect di sk driv e to a s pa re dis k driv e, sim ilar to Rebuil ding a Lo gical D rive.
VTrak M-Class Prod uct Manual 148 • Count – Num be r of contin uo us blo ck s st a r tin g from this LBA. • Read C hec k T able – C ont ains a lis t of read errors for th is logic al dri ve. • W rite C heck T abl e – Cont a ins a list o f wri te errors for thi s logi cal d rive.
Chapter 4: Managemen t with We bPAM PROe 149 LUN Mappi ng P a ra meter s • Initi ator Nam e – For iSCSI, the initia tor nam e is the i SCSI na me of the init iator de vice and is com posed of a s ingle text s tring. i SCSI WW Ns are some what diffe rent from reg ula r WWNs.
VTrak M-Class Prod uct Manual 150 7. From the Assig ned C hanne l List , clic k on Chann el 1 or 2. The Ch ann el ID nu mber a ppe ars und er LUN Assig nment Wo rkshe et. 8. From the T arget ID dropd own men u, sel ect a T arget ID num ber . T arget IDs ra nge from 0 to 1 5.
Chapter 4: Managemen t with We bPAM PROe 151 • T ype – Gl obal, c an be used by any disk ar ray . Dedic ated, can on ly be us ed by th e assig ned di sk arra y . • Dedic ated to Array – For ded icated sp ares, the dis k arra y to whi ch it i s assign ed.
VTrak M-Class Prod uct Manual 152 The n ew sp ar e drive is ad ded to the S p are D rive L ist on the Inf ormatio n t ab. Delete Sp are Drive The S pare Dr ive s–Dele te t ab e nable s you to dele te an exi sting sp are driv e. T o del ete a spa re d rive: 1.
Chapter 4: Managemen t with We bPAM PROe 153 S p are Dr ive Sp are Drive Information When a phys ical drive i n a dis k array fai ls and a sp are dri ve of ad equ ate ca pac ity is a vaila ble, th e disk array will begin to rebu il d autom atica lly u sing t he sp ar e driv e.
VTrak M-Class Prod uct Manual 154 The Di sk S tatus L ED wil l flas h to id entify the ca rrie r holdi ng the drive. Figure 13. VT rak M5 00f/ i/p disk carr ie r LEDs Figure 14.
Chapter 4: Managemen t with We bPAM PROe 155 9. Clic k on t he Submit butt on. The n ew sp ar e drive setti ngs are show n in the S p are D rive Li st on the Informati on t ab. Sp are Check – Ind ividual Spare Drive The S pare Dr ive –S pare Che ck t ab en ables you v erify the sta tus of the selec ted spare d riv e.
VTrak M-Class Prod uct Manual 156.
157 Chapter 5: Management w ith th e CLU VT rak S tatus Indicators Even though th e Command Line Util ity (CLU) offers comprehens ive mo nitoring o f VT rak, the L ED in di cat ors on th e VT rak u nit pro vi de im por t ant s t atu s in formati on. When the po wer is s witched on, th e LE Ds on th e front o f the VT rak wi ll lig ht up.
VTrak M-Class Prod uct Manual 158 Figure 2. VT r ak M3 00f/ i/p and M20 0 f/i/ p front pane l LED disp lay When boot-up is fi nishe d and t he V T rak is fun ctioni ng nor mal ly: • Control le r LED.
Chapter 5: Management with t he CLU 159 See p age 215 fo r more i nforma tio n abou t field -replac eable co mpone nts . See p age 286 fo r a dis cussion of critic al and of fline log ical d rives . Dri v e Statu s Ind ica t o rs The re ar e two LEDs on ea ch Dr ive Carr ier .
VTrak M-Class Prod uct Manual 160 Figure 4. VTrak M300f/ i/p and M 200f/i/p dis k carrier L EDs The VT rak spins up the disk drive s sequen tially in ord er to equal ize p ower draw durin g st art-up. Afte r a f ew moment s th e Pow er/Activity and Di sk S tatus LE Ds shou ld dis play green.
Chapter 5: Management with t he CLU 161 The a udibl e alarm soun ds at o ther tim es to in form y ou that the VT rak needs atten tion. Bu t the al arm do es no t spec ify th e cond ition. Whe n the a larm soun ds, do th e follo wing: • Check the fro nt and back of V T rak for red o r ambe r LEDs, as desc ribed abov e.
VTrak M-Class Prod uct Manual 162 The d efault user n ame is adm inis tr ator . 3. At th e Pa ss wo rd p rompt , ty pe t he pas sw ord a nd p res s Ente r . The defau lt pa sswor d is pass word . The CL I scre en appe ars. 4. At the CLI prom pt, typ e menu and press Ent er The CL U Ma in Menu a ppears .
Chapter 5: Management with t he CLU 163 Logica l Drive M anagem ent – V i ew logi ca l drive inform atio n, na me log ical driv es, in itia lizat ion an d re dundan cy c heck, and lo ca te a lo gical drive. Network M anagement (F ibre Channe l and SCSI) – Set IP a ddresses for Man ageme nt Port, g atewa y and DNS se rve r; subn et mask .
VTrak M-Class Prod uct Manual 164 CLU Function Map The m ap be low is design ed to hel p you navig ate to th e sub menu wh ere each func tion is loca ted. Be gin at t he Main M enu. Hi ghl ight th e nex t item in the p ath and p ress Enter . The p aths i n this map d o no t acti vate th e func tions .
Chapter 5: Management with t he CLU 165 C, continued CIM, s etting s – M ain Me nu, Additi onal In fo and Manag ement , Sof tw are Man ageme nt, CI M Clear E vent s , runtim e – M ain Me nu, Eve n.
VTrak M-Class Prod uct Manual 166 E, cont inued Encl osure, temper ature – Main M enu, Su bsys tem M anage ment, En clos ure Man ageme nt, T emperatu re Se nsors Encl osure, vol tag e – Ma in Menu.
Chapter 5: Management with t he CLU 167 I, continued Initi ator , create/d elete – Ma in Me nu, Add itional In fo and Manag ement, LUN Mapp ing Initi ators, Fibr e Channe l – Main Menu, Fibr e Cha.
VTrak M-Class Prod uct Manual 168 L, continued Logi cal D rive, locat e – Main Menu, Logic al Dri ve Ma na gemen t, indi vidua l logi ca l dri ve Logi cal D rive, rea d cache – M ain Me nu, Lo gic.
Chapter 5: Management with t he CLU 169 P , continued PF A Condition, clear – Mai n Menu , Phys ical D rive Mana gemen t, indi vidua l Phys ic al Dr ive Phys ical Drive s – M ain M enu, Phy sica l.
VTrak M-Class Prod uct Manual 170 S Sess ions, iSCSI – Main Menu , iSCSI Manag ement , iSCSI Sessi ons Settin gs, res tore de fault s – Ma in Men u, Addi tional Info an d Man ageme nt, Resto re Fa.
Chapter 5: Management with t he CLU 171 S, cont inued S tat istic s, log ic al driv e – Ma in Menu, Logic al D rive M anage men t, indi vidua l logi cal d rive S tat istic s, phy sica l d rive – M.
VTrak M-Class Prod uct Manual 172 U, continued User , privilege – Mai n Men u, Addi tion al Info and M anage ment, U ser Mana gem en t, us er f rom li st User , settin gs – M ain M enu, Ad dition .
Chapter 5: Management with t he CLU 173 Quic k Se tup Quick Setup i s dis cussed under “VT rak Setup w ith CLI or CL U” on pag e 29. Subsystem Management Subs ystem Mana gemen t incl udes, Alia s, Me dia Pat rol, Lock Manag ement , Syst em Date and T ime, Contr oller M anage ment a nd Enclos ure Ma nagem ent.
VTrak M-Class Prod uct Manual 174 1440 minu tes = 2 4 hours 2. Hig hlig ht Lock and p res s Enter . T o reset th e lo ck wit h a new t ime: 1. In the Lock T ime fiel d, typ e a loc k tim e in m inute s. 1 to 14 40 mi nute s (24 h ours) 2. Hig hlig ht Renew and p ress En ter .
Chapter 5: Management with t he CLU 175 2. Hig hlig ht Con trol ler Ma nag em ent and pre ss Enter . 3. Highl ight th e cont roll er you want and press Enter . 4. Hig hlig ht Control ler Setti ngs a nd pr ess E nter . From this p oint, y ou ca n mak e setti ngs to the Ali as, Coe rcion and SM AR T func tions.
VTrak M-Class Prod uct Manual 176 4. Pres s Ctrl -A to sa ve your sett ings. Enclos ure Management Encl osure M anage me nt inc ludes inform ation, st atu s, sett ings a nd loc ation . T o acces s Encl osure Manag ement: 1. From the Main Me nu, hig hli gh t Subsy ste m Ma nag ement and press Ent er .
Chapter 5: Management with t he CLU 177 If eit her blo wer s peed i s bel ow the H ealth y Thres hold, there i s a bl ower mal functi on. See “Chapter 6: Main ten anc e ” on p ag e 215. V oltage Sensor s There are thre e power s upply c ircuit s ins ide the VT rak.
VTrak M-Class Prod uct Manual 178 3. Pres s Ctrl -A to sa ve your sett ings. T emperature Thresholds T emperature th reshol ds are the tem peratu re le vels the Con troller w ill report a s a W arning o r Criti cal. F or most a ppl icatio ns, th e facto ry defa ult se tti ngs are reco mmend ed.
Chapter 5: Management with t he CLU 179 • Battery Curr ent – Po sitiv e durin g charg e, neg ative during discharg e T o recondi tion th e b attery: 1. Hig hlig ht Reco ndi t ion B a tte r y and pre ss Enter . 2. Pres s Y to c onf irm . Rec o ndi tio ning t he b atter y is a fu ll disc har ge and rec harg e.
VTrak M-Class Prod uct Manual 180 1. Hig hlig ht DMA Mode and pre ss the sp aceb ar to tog gle th rough UD MA 0 – 5 and M DMA 0 – 2. 2. Pres s Ctrl -A to sa ve your sett ings. Command Queuing This funct ion en ables /disab les th e com mand queuin g on a ll p hysica l dr ives that supp ort thi s featur e.
Chapter 5: Management with t he CLU 181 If a p hysical drive is of fline and shows a PF A error , rebui ld the disk array . Go t o Disk Array Inf o and Settings . A fter rebuil ding, the driv e will show S ta le. Run Clear S tal e then run Clea r PF A.
VTrak M-Class Prod uct Manual 182 Disk Array Management Disk Array M anagem ent in clude s the cre ation a nd del etion of d isk array s, dis k array settin gs an d func tions, and also logic al driv e cre atio n and deleti on. Create a Disk Ar r ay 1.
Chapter 5: Management with t he CLU 183 2. Hig hlig ht Numbe r of Logic al Drive s a nd pre ss the back sp ac e key to e ras e the c urrent val ue. 3. Enter t he num ber of l og ical d rives you wa nt.
VTrak M-Class Prod uct Manual 184 7. Hig hlig ht RAID Level a nd press the sp acebar to toggle though a list o f avai lable RAID leve ls. 8. If yo u wan t to cr eate multi ple lo gical drive s, hig hligh t Capacity , pres s the bac kspace ke y to re move t he cur r ent va lue, t h en t yp e a new sm all er val ue.
Chapter 5: Management with t he CLU 185 Disk Array Information 1. From the Main Me nu, hig hli gh t Dis k Array Manag ement an d press Enter . 2. Highl igh t the di sk ar ray yo u wan t and p res s Enter . The i nforma tion an d sett ing s scr een ap pears.
VTrak M-Class Prod uct Manual 186 2. S pecif y t he sou rce an d t arget ph ysic al driv es. 3. Hig hlig ht Sta r t an d pr ess En ter . Migrat ion This funct ion in clude s RAID level migrat ion (chan ge existi ng arra y to a dif ferent RAID level or Onl ine Cap acity Exp ansio n (add phys ical d rives to an e xisting array ).
Chapter 5: Management with t he CLU 187 Tr a n s i t i o n T ra nsitio n is the proces s of repla cing a revertib le sp are driv e that is current ly p art of a disk arra y with an u nconfigu red physi cal dr ive or a non-reverti ble sp are drive. The re vertib le sp are drive wi ll return to its origi nal st atus.
VTrak M-Class Prod uct Manual 188 4. Highl ight the fo llowing p arameters and pre ss the back spac e key to erase the current v alue: • Alias - T ype an alia s into the field, if de sired. Maxi mum of 32 chara cters. Use l etters, numbe rs, sp ace be twee n words and und ersco re.
Chapter 5: Management with t he CLU 189 Logical Drive Information 1. From the Main Me nu, hig hli gh t Logic al Drive M an ageme nt and pres s Ente r . 2. Highl igh t the lo gical drive you w ant a nd pres s Ente r . The i nforma tion an d sett ing s scr een ap pears.
VTrak M-Class Prod uct Manual 190 The i nitial izati on p arame ters ap pear . • Initi aliza tion p attern. The default 00000 000 is best for m ost a pplicati ons • Qui ck Ini tiali zation – Y es means only the disk dat a forma t of the lo gical driv es are ini tia liz ed .
Chapter 5: Management with t he CLU 191 Network Management Netw ork Ma nagem ent de als w ith ne twork c onnect ions a nd settin gs for VT rak’s Man ageme nt Port an d, on i SCSI m odels , the i SCSI po rt s. The other p arameters specif ic to iSCS I, see “iSCSI Ma nag ement” on p age 195.
VTrak M-Class Prod uct Manual 192 DHCP If yo u enab le DHC P , IP Address , Subn et Mas k, and Gatewa y are s et aut omati cal ly . 1. Hig hlig ht DHCP and p ress t he sp a cebar to togg le to En abled . 2. Pres s Ctrl -A to sa ve your sett ings. Manual 1.
Chapter 5: Management with t he CLU 193 Por t Sett in gs 1. Hig hlig ht Fibre Chan nel Port Setting s and p ress Enter . 2. Highl igh t the fo llow ing p aram eters a nd press the sp acebar to tog gle.
VTrak M-Class Prod uct Manual 194 • T ransceive r type • T ransceive r code • Man ufactu ring Date – Y e ar , mo nth, day fo rmat • V endo r Name – V e ndor na me of t he S FP transc eive .
Chapter 5: Management with t he CLU 195 iSCSI M ana gem en t iSC SI Mana gemen t deals with al l iS CSI se ttings and fu nction s with t he except ion of n etw ork co nne cti ons and se tti ngs . Thi s fe atur e ap pear s on ly wi th V T r ak i SCSI mod els.
VTrak M-Class Prod uct Manual 196 Port in format ion app ears. Port St atistic s T o acces s port sta tistic s, hi ghligh t one o f th e follo wing an d p ress En ter: • MAC La yer S t ati stics • IP Layer S ta tis tics • TCP Layer S t a tis tic s • iSCSI Laye r S tati stics Sess ions 1.
Chapter 5: Management with t he CLU 197 When enabl ed, yo u mus t indic ate w hethe r to use a Di rectory Agent. 5. Hig hlig ht Use D irecto ry Agent (DA) a nd press the sp acebar to tog gle betwee n Ye s and No . 6. Hig hlig ht Auto DA IP and press the s pac ebar t o to ggle betwe en Ye s and No .
VTrak M-Class Prod uct Manual 198 SCSI Mana gement SCSI Ma nag ement deals w ith al l SCSI set ting s and function s. T his fe ature appe ars on ly with VT rak SCSI mod els. Channel Informa tion 1. From the Main Me nu, hig hli gh t SCSI Man age ment and pres s Ente r .
Chapter 5: Management with t he CLU 199 3. T ype Ctrl- A save yo ur sett ing s. T a rget Information 1. From the Main Me nu, hig hli gh t SCSI Man age ment and pres s Ente r . 2. Highl ight on e o f the SCSI p ort s to sele ct it a nd pres s E nter . 3.
VTrak M-Class Prod uct Manual 200 Background Activity Settings Use th is fea ture to make settin gs for Backgro und Ac tiviti es. Th e Activiti es them selv es are st arted manu all y or au tomati cally in c onj unctio n with a sp ecifi c dis k array or l ogi cal d rive.
Chapter 5: Management with t he CLU 201 Event V iewer The Ev ent V iew er dis play s log of e vent s. Ev ent s a re cla ssified a s Ru ntime an d NVRAM. Runtime Event s This screen displ ays a list of and in formati on abou t the 1023 mo st rece nt runtim e even ts record ed since the sy stem was st arted.
VTrak M-Class Prod uct Manual 202 3. Press the up an d down a rrow key s to scro ll thro ugh the log. T o clear th e NVRAM even t log: 1. Hig hlig ht Clear NVRAM Event Log and pr ess Enter .
Chapter 5: Management with t he CLU 203 Dedic ated m eans this s pa re d rive c an onl y be u sed with th e specifi ed disk array (s). Gl obal m eans this s pa re d rive c an be used b y any disk array .
VTrak M-Class Prod uct Manual 204 LUN Mapping must be e nabled i n order for VT rak to recogni ze the in itiato r . If LU N Map ping i s currentl y dis abled, highl ight Enabl e LUN Mappi ng and pres s Ente r . Create New Initiator 1. Hig hlig ht Create Ne w Initia tor and press Ente r .
Chapter 5: Management with t he CLU 205 1. From the Main Me nu, hig hli gh t Additi ona l Info a nd Ma nagem ent and pre ss Enter . 2. Hig hlig ht LUN Mappi ng and press Ente r . 3. Highl ight a SCSI C hanne l and p ress Enter . A list of the curren t logic al dri ves appe ars.
VTrak M-Class Prod uct Manual 206 array s and logica l drives . The defau lt “adminis trator” ac count is a Super User . • Power – Allo ws the user to cre ate (bu t not de lete) d isk a rrays .
Chapter 5: Management with t he CLU 207 3. Hig hlig ht Privil ege an d pres s t he sp ace bar to t oggle tho ugh the option s: • Super – Allow s the user f ull ac cess to all fu nction s inc ludin g creat e an d dele te use rs and ch anging the s ettings of oth er u sers.
VTrak M-Class Prod uct Manual 208 T o stop an y o f thes e serv ices: 1. Highl ight the serv ice an d pr ess En ter . 2. In the Servic e Setti ng sc reen, hi ghlig ht St o p and press En ter . T o rest art a ny of t hese serv ices : 1. Highl ight the serv ice an d pr ess En ter .
Chapter 5: Management with t he CLU 209 2. Hig hlig ht S t artup T ype and press the sp acebar to tog gle be tween Automa tic and Manual . 3. Highl igh t the fo llow ing an d pres s the b acks pac e k.
VTrak M-Class Prod uct Manual 210 • Rea d Comm unity – T ype a co mmun ity na me in thi s fiel d • W rite C ommuni ty – priva te (no c hange po ssibl e) 4. Pres s Ctrl -A to sa ve your sett ings. T o star t, stop or re sta rt the SN MP s ervice, h ighlig ht Sta r t , St o p , or Restart and pre ss E nt er .
Chapter 5: Management with t he CLU 211 Note: T he defaul t na me is cim. Y ou can not ch ange t he n ame o r ad d users . Note: C IM serv ice m ust be runni ng to c hange the p ass word. The de fau lt pa ssw ord is pass word . 8. Hig hlig ht Change Password.
VTrak M-Class Prod uct Manual 212 3. Hig hlig ht Mes sage Even t Severi ty Fil ter and press the sp acebar to chang e seve rity leve l s. 4. Pres s Ctrl -A to sa ve your sett ings. T o del ete a r eci pient : 1. Highl ight the re cipie nt you want to dele te and press the sp acebar to mark it.
Chapter 5: Management with t he CLU 213 Shut down and Rest art This funct ion en ables you to shut d own or re st art th e VT rak sub syste m. Y ou can only do p art of thi s procedu re i n the CL U. Add itiona l acti on is require d, as desc ribed below .
VTrak M-Class Prod uct Manual 214 4. Press Y to conti nue. The s creen will go bl ank. 5. W ait for two to t hree m inutes . 6. Re-est ablish y our T elne t conn ectio n to the VT rak CLU. If yo u cann ot re-es ta bli sh a c onnec tion, wa it 3 0 second s, then try agai n.
215 Chapter 6: Maintenance • Firm ware Up date – W ebP AM PROe (p age 217) • Firm ware Up dat e – CLU (pa ge 219) • Repla ce Pow er Supp ly – Al l Mod els (p age 220) • Repla ce Cooling .
VTrak M-Class Prod uct Manual 216 Figure 2. Field Repla cea ble U nits (FRUs) on VT ra k M300f/M 20 0f (M300i/p and M20 0i/p are s imilar) The prim ary means to identify and diagno se problems on VT rak is to obs erve and inter pret LED co lors. A di scus sio n of this pro ce ss is f oun d on the n ext two p a ges .
Chapter 6: Ma intenance 217 Firmware Update – W ebP AM PROe Before you b egin, g o to the Promis e webs ite w ww .promise.com an d d ownload the l atest f irmware update file to your T FTP server o r your PC. TFTP Server T o update t he firm ware from a TFTP s erver: 1.
VTrak M-Class Prod uct Manual 218 5. Do one of the fol lowing: • Click on th e Down loa d Flas h File from L ocal F ile thr ough HTTP opt ion , then click on th e Next b utton. • From the Firm ware Update t ab drop down m enu, s elect Dow nload from Loca l F ile .
Chapter 6: Ma intenance 219 Firmware Update – CLU Use th is functi on to f lash t he VT rak’ s firmwa re. Be fore yo u begi n, go to the Prom ise w eb sit e ww w .prom ise.c om and downl oad th e lates t firm ware upda te file to you r TFTP se rver .
VTrak M-Class Prod uct Manual 220 3. Press the sp aceb ar to disp lay Restart then p ress En ter . A warni ng mes sage appea rs. 4. Press Y to conti nue. The s creen will disp lay s hut down and s tartu p func tions . 5. Whe n th e Login: prompt appe ars, lo g into the CLU a gain.
Chapter 6: Ma intenance 221 Replace Cooling Unit Fan – M500f/i /p The blowe r s (sc roll fans) in the cooli ng uni t s are repl ac ed as ind iv idu al p art s. There are tw o fans in ea ch co oling unit. N o too ls are require d fo r this p roced ure.
VTrak M-Class Prod uct Manual 222 3. Pull the co oling unit ou t of the VT rak en closure. An e xample o f a VT rak cool ing un it app ears be lo w . T o open the c ooling unit, do the f oll owing: 4. If the re is a battery on th e cool ing un it, disconne ct the ba ttery conn ector (above).
Chapter 6: Ma intenance 223 5. Loos en the thumb screw ( abo ve). A re t ainer keep s th e thum bscre w in place . 6. Gras p the top and bo ttom sec tion s of th e coo ling u nit w ith yo ur hand s as shown abov e. 7. Hold t he l ower secti on and pull the upper s ectio n to the right.
VTrak M-Class Prod uct Manual 224 8. Sepa rate the co olin g un it sec tio n to ac cess the bl ower s. The up per fan is Fan 1, th e lowe r fan is F an 2. From the LED s on the coolin g unit (see the di agram o n p age 221), you know which fa n to rep lace.
Chapter 6: Ma intenance 225 Be su re you set th e fan o n the m ountin g pins , as s hown ab ove. Be su re the f ans po int ou tward, towa rds the handl e (abov e). 1 1. P lace the to p sectio n of the cooling unit onto t he bottom section and slide the top l ock it in pl ace.
VTrak M-Class Prod uct Manual 226 Replace Cooling Unit Fan – M300f/i /p and M200f /i/p The blowe r s (sc roll fans) in the cooli ng uni t s are repl ac ed as ind iv idu al p art s. There are tw o fans in ea ch co oling unit. N o too ls are require d fo r this p roced ure.
Chapter 6: Ma intenance 227 An ex ample of a VT rak coo lin g unit appea rs abov e. 5. Loos en the thumbscrew s (above). Ret ainers k eep the thumbscre ws in place. 6. Gras p the top of th e coo ling u nit near th e thum bscrews and l ift it a way from the b ottom.
VTrak M-Class Prod uct Manual 228 7. Sepa r ate the co olin g un it s ectio ns to acce ss t he bl ower s. V iewe d from the ins ide (b attery) e nd on the co oling uni t, the l eft blow er is Fan 1 , the ri ght blo wer i s Fan 2 . From the LEDs (see th e diag ram on p age 221), you know which fan to replac e.
Chapter 6: Ma intenance 229 Be su re the b lowe rs poi nt outw ard, to wards the h andle, as sh own above . 10. Plac e the to p sec tion of the cool ing un it onto the bottom sect ion. 1 1. T ighte n t he thum bscre ws. 12. Car efully slid e the c oolin g unit into the en clos ure.
VTrak M-Class Prod uct Manual 230 Replace Cache Battery – M500f/ i/p The c ache battery is lo cated in the Cool ing Uni t 1 (the lef t one). The battery is repla ced a s an indi vidua l p art. No tools are req uired f or this proced ure. Note th at t he Batte ry LED on C oolin g Unit 2 is alw ays dark.
Chapter 6: Ma intenance 231 2. Press the rel ease button and pu ll t he han dle do wnward as sh own above . 3. Pull the co oling uni t out of the VT rak en clos ure. 4. Det ach th e connec tor and lif t th e batte ry out o f the b racket (abov e). 5. Plac e a new b att ery int o the b racket and att ach th e con nector .
VTrak M-Class Prod uct Manual 232 6. Careful ly sl id e the c oolin g unit into th e en clos ure. 7. Gent ly pre ss the ha ndle i n a nd upwa rd u ntil it lock s (above). 8. V erify th at t he batte ry LED is green . Thi s com plet e s th e batt er y repl ace ment proc edur e.
Chapter 6: Ma intenance 233 Replace Cache Battery – M300f/i /p and M200f/i/p The c ache battery is lo cated in the Cool ing U nit. Th e batte ry is repl aced as an indi vidua l p art. N o tools are req uired f or this proce dure. T o replace a cac he ba ttery , do the follow ing: .
VTrak M-Class Prod uct Manual 234 5. Det ach th e connec tor and lif t th e batte ry out o f the b racket (abov e). 6. Plac e a new b att ery int o the b racket and att ach th e con nector . 7. Careful ly sl id e the c oolin g unit into th e en clos ure.
Chapter 6: Ma intenance 235 Replace SEP – M500f/i/ p The S torage Enclo sure Proces sor (SEP) manages the fan s, aud ible a larm, and batte ry , and mon itors sy stem v olt ages and c ooling functi ons. No tools are requi red for t his pr ocedur e. T o remove and repla ce the SEP , do the fol lowing: 1.
VTrak M-Class Prod uct Manual 236 Replace SEP – M300f/i/ p and M200f/i/p The S torage Enclo sure Proces sor (SEP) manages the fan s, aud ible a larm and batte ry , and mon itors sy stem v olt ages and c ooling functi ons. No tools are requi red for t his pr ocedur e.
Chapter 6: Ma intenance 237 Replace RAID Controller – All Models The RA ID C ontroll er moni tors a nd man ages the log ical drives . When this cont roll er is repl ac ed, all of your logi ca l drive dat a a nd co nfigura tio ns rem ain int act b ecaus e this logi cal dri ve in formati on is st ored on the dis k dri ves.
VTrak M-Class Prod uct Manual 238.
239 Chapter 7: T ec hnology Backg round • I ntro ducti on t o RAI D (bel ow ) • Choos ing a RAID Level (pa ge 247) • S tripe Si ze (p age 250) • Secto r Size ( pag e 250) • Cache Policy (p a.
VTrak M-Class Prod uct Manual 240 RAID 0 – Stri pe When a dis k array is st riped, the read and w rite b locks of da t a are i nterlea ved betwee n th e sect ors o f multi ple dri ves. Performa nce is incr eased, sinc e the worklo ad is balan ced be twee n drive s or “m embe rs” that form th e di sk arr ay .
Chapter 7: Tec hnology Back ground 241 RAID 1 – Mirror When a dis k array is mirrore d, ide ntical dat a is writte n to a p air of driv es, whi le reads are pe rformed in p ar allel. The rea ds are perform ed us ing el eva tor see k and l oad ba lanci ng tec hniqu es w here the worklo ad is distrib uted i n the m ost ef fi ci ent m an ner .
VTrak M-Class Prod uct Manual 242 RAID 1E – Enhance d Mirror RAID 1 E of fer s the sec urity o f mirro red dat a provided by RAID 1 pl us the add ed cap acity of more than t wo di sk dri ves. It a lso of fers o verall in crease d read/ write perfo rma nce plu s t he fl ex ibi lit y o f us ing an o dd n um ber o f dis k driv es .
Chapter 7: Tec hnology Back ground 243 RAID 5 – Block and Parity S tripe RAID 5 organi ze s blo ck da ta a nd p arity dat a across the phys ical d rives . General ly , RA ID Leve l 5 tend s to exh ibit lo wer rando m write perform ance d ue to the h eavy workloa d o f pa rity rec alcu lation for eac h I/O.
VTrak M-Class Prod uct Manual 244 RAID 10 – Mirror + S tripe Mirro ring/strip ing comb ines b oth of the prev ious RAID 1 and RAID 0 disk array typ es. RAID 10 is sim il ar th ough not iden tica l t o RAID 0+1. R AI D 10 c an inc rease perfo rmance by re adi ng and writi ng dat a in p arall el w hile p rotecti ng dat a with dupl ic ati on.
Chapter 7: Tec hnology Back ground 245 RAID 50 – S triping of Dis tributed Parity RAID 5 0 com bines both RAI D 5 and RAI D 0 featu res. D at a is s triped across disks as in RAID 0, an d it u ses distrib uted p arity as in RAI D 5. RAID 50 pro vides dat a reli abili ty , good overa ll perfo rmanc e and suppo rt s larger v olum e siz es.
VTrak M-Class Prod uct Manual 246 attem pts to di stribu te the n umber of dis k driv es equ ally among the ax les b ut i n some c ases , one a xle wil l hav e more disk driv es th an ano ther . No. of Drives in RAID 50 Array No. of Axles in RAID 50 Array No.
Chapter 7: Tec hnology Back ground 247 Choosing a RAID Level There are se veral issue s t o consid er wh en cho osing the R AID L evel f or your VT rak disk a rray . The followi ng discuss ion s ummar izes some advan tag es, dis advant ages, and appli catio ns for eac h choi ce.
VTrak M-Class Prod uct Manual 248 RAID 1E Recom mend ed Appl icati ons fo r RAID 1E • Imag ing ap plica tions • Da taba se ser vers • General files erver RAID 5 Recom mend ed Appl icati ons fo r.
Chapter 7: Tec hnology Back ground 249 RAID 50 Recom mend ed Appl icati ons fo r RAID 50 • F ile a n d Ap pli c a tio n ser v ers • T ransact ion pro cessing • Of fic e appl ica tion w ith m any.
VTrak M-Class Prod uct Manual 250 St r i p e S i z e S tripe Si ze, al so ca ll ed “S tripe Block Size”, re fers to the si ze of the dat a bloc ks wri tten to, and rea d fr om, the phys ical drives . S tripe Si ze is sp ecifi ed when yo u crea te a di sk arra y .
Chapter 7: Tec hnology Back ground 251 T o make use o f logi cal dr ive s grea ter t han 2TB i n siz e, a la rge r sect o r siz e is req u ire d. Th e tabl e b elo w cor rela tes s ect or siz e wit h log i cal d riv e c apaci ty .
VTrak M-Class Prod uct Manual 252 • Read Ah ead – The read c ache a nd the read-ah ead feature are en abled. Read-a head a nti cip ates t he nex t read a nd perf orms i t be fore th e reque st is made. C an in creas e read performa nce. • No C ache – The read cach e is dis abl ed.
Chapter 7: Tec hnology Back ground 253 Cap acity Coe rcion also a f fect s a replac emen t drive used in a di sk ar ray . Norma lly , when an phys ical d rive fa ils, the replac ement drive must b e the s ame cap acity or large r .
VTrak M-Class Prod uct Manual 254 The s pa re dr ive ef fectively t akes the plac e of the fai led dri ve an d the R AID system imm ediate ly be gins t o rebui ld dat a on to t he driv e. Whe n the re bui ld is comple te, the di sk arra y is r eturned to faul t tolera nt st at us.
Chapter 7: Tec hnology Back ground 255 RAID 5 RAID 50 •* RAID 10 • RAID 0 • • • RAID 1/1E RAID 50 • • RAID 10 • • RAID 5 • • RAID 0 • • • RAID 0 RAID 50 • • • RAID 10.
VTrak M-Class Prod uct Manual 256 Ranges of Disk Array Exp ansion There are limi tati on s to how larg e you c an exp and a disk arra y , dependin g on t he size of you r cur rent di sk ar r ay . The c urrent i SCSI, SCSI , and Fi bre C hannel HBA cards and P C Op erating Syst ems support a 10-byte L BA format.
Chapter 7: Tec hnology Back ground 257 2. Dele te t h e cur rent log ica l d riv e. See p age 137 (W ebP AM PRO e) or p age 188 (CLU ). 3. Cre ate a n ew logic al dri ve w ith the desir ed cap acity . See p age 135 (W ebP AM PRO e) or p age 187 (CLU ).
VTrak M-Class Prod uct Manual 258 A dis k driv e bec omes unheal thy whe n: • A SMAR T erro r is reporte d • The b ad se cto r remap ping t a ble fi lls to the sp ecifi ed lev el Beca use da t a would be lost if wri tten to a bad s ector , when a bad secto r is det ected , the disk dri v e cre at es a map ar oun d i t.
Chapter 7: Tec hnology Back ground 259 Exam ple Foll owin g is a n exampl e to expl ain the T ransitio n func tion. In the exam ple a bove, t here is a four -drive R AID 5 disk a rray an d a glo bal s pare driv e. Phys ical drives 1, 2, 3 , and 4 be long to the di sk ar ray .
VTrak M-Class Prod uct Manual 260 There is no sp are driv e at this mome nt. Eve n if ph ysic al driv e 5 is of adequ ate cap acity , it has not bee n des ignate d as a sp are, therefo re th e con troller c annot use it as a spare.
261 Chapter 8: T roubleshoo ting • V Trak is Bee pin g (bel ow) • LEDs D ispl ay Amber or Red (pa ge 262) • CLU Repo rt s a Proble m (p ag e 268) • W ebP AM PRO e Report s a Problem (p age 269.
VTrak M-Class Prod uct Man ual 262 T o make a larm s etting s or cancel an ala rm, see p age 121 (W ebP AM PROe) o r p age 214 (CLU). LEDs Display Amber or Red Front Panel When the po wer is s witched on, th e LE Ds on th e front o f the VT rak wi ll lig ht up.
Chapter 8: Troubleshoo ting 263 • Fibre Channel /iSCSI/SCSI L EDs flas h green if there is activi ty on t hat chan nel. See th e ta ble be lo w . See p age 215 fo r more i nforma tio n abou t field -replac eable co mpone nts . See p age 286 fo r a dis cussion of critic al and of fline log ical d rives .
VTrak M-Class Prod uct Man ual 264 Drive S t atus Indicat ors The re ar e two LEDs on ea ch Dr ive Carr ier . The y re po rt the pr ese nce of po w er and a disk drive , and t he curre nt con dition of the driv e. Figure 3. VTr ak M5 00f/i/p D rive C arrie r LEDs.
Chapter 8: Troubleshoo ting 265 Back of Enclosure When the FR U S t atus LED on VT rak’ s front p anel shows Amb er or Red , ch eck the L EDs on th e bac k of VT rak. T hese L EDs giv e the s ta tus of t he fiel d repla ceabl e unit s. Figure 5. Field R eplacea ble Units (FRUs) o n VT rak M 500i (M50 0f/p are sim ila r) Figure 6.
VTrak M-Class Prod uct Man ual 266 Figure 8. Battery and fa n LEDs VT r ak M 300f/i/ p and M200 f/i/p Under no rmal con dition s, the pow er supp ly , battery , and fan LE Ds shoul d displ ay green . Not e that o n the VT rak M -Class , the l eft co oling unit ho uses a cac he- back up ba ttery b ut the ri ght un it does not.
Chapter 8: Troubleshoo ting 267 Figure 10. A VT rak iSCSI controll er Figure 1 1. A VT rak SCSI co ntroller Under n ormal condi tions , the C ontrol ler S ta tus LED (ma rke d with icon ) is green and th e Di rty Ca che L ED (ma rked w ith ) icon i s dark.
VTrak M-Class Prod uct Man ual 268 CLU Reports a Problem The CL U rep orts inform ation pas sive ly—yo u mus t determ ine w hich funct ions t o check based on the so und of the VT rak’ s audible al arm (s ee p ag e 261) a nd any ambe r or r ed L EDs ( see page 262 ).
Chapter 8: Troubleshoo ting 269 • Highl igh t Rebuild and pres s Ente r to rebu ild the arra y af ter yo u repla ce the fai le d di sk dr i ve For more inform atio n, see “Crit ical & Of fline Disk Arrays” on pa ge 286.
VTrak M-Class Prod uct Man ual 270 • Keep s a record in t he Even t Log ( abo ve) • Displ ays f ull inform ation on the sel ected comp onent in t he Man ageme nt Wind ow (abov e) Also see th ese t.
Chapter 8: Troubleshoo ting 271 Event Notific ation Response When you s elect Event No tifica tion, W ebP AM PROe sen ds pop up and /or ema il mes sages re gard ing it s stat us. The mess ages yo u see depend on yo ur notif ic ati on se lec tio n (se e p age 77) and what is currentl y hap pen in g in the VT rak.
VTrak M-Class Prod uct Man ual 272 Battery is char gi ng Battery is bei ng rech arg ed. Battery r econdi tio ning i s compl ete Battery re condi tionin g is f inish ed. Battery is ma lfun ct ion ing Run battery rec ond iti oni ng. See p ag e 121. If this message rea ppears , repla ce the battery .
Chapter 8: Troubleshoo ting 273 Blower s ar e N OT ins t al le d Reinst a ll the co oli ng uni t(s). If the blo wer s doe s not turn, rep lace the blo wers . See p age 221 o r pa ge 226. Blower st atus i s unknow n Check for a irflow out of the co ol ing uni t.
VTrak M-Class Prod uct Man ual 274 Drive -interfa ce co ntrolle r is NOT found Rest art the VT rak. See pag e 218. If t his m essage appears repea tedly , con tac t T echnica l Sup port. Se e page 29 9. Dri ve- int erf ace diagno stics has p asse d Norma l.
Chapter 8: Troubleshoo ting 275 Host-int erfac e con trol le r has de tected bus re set The ini tiator s ent a reset c ommand. If t his mes sage appears repea tedly , con tac t T echnica l Sup port. Se e page 29 9. Host-int erfac e con trol le r has en count ered an unrecove rable e rror Rest art t he VT rak.
VTrak M-Class Prod uct Man ual 276 Host-int erfac e con trol le r settin gs hav e cha nge d Result o f u ser action . Nor mal. Fibre Channel Fibre C hanne l con troller has de tected bus re set The ini tiator s ent a reset c ommand. If t his mes sage appears repea tedly , con tac t T echnica l Sup port.
Chapter 8: Troubleshoo ting 277 Logic al driv e init ial izati on is abo rted du e to an interna l error . System resou rces a re l ow . Re duce syste m load or rest art the VT rak. See p age 218. Logic al driv e init ial izati on is queued Initial izati on has be en set manua lly o r by sche dule.
VTrak M-Class Prod uct Man ual 278 Onl ine ca paci ty exp an sion h as co mp leted Nor ma l. Onl ine ca paci ty ex pansio n has pau sed Expans ion p aus ed bec ause of use r in tervent ion, sched ule or higher priority back gro und ac tivity . Onl ine ca paci ty exp ansi on has resum ed Exp ansio n has r esumed agai n a fter a p aus e or a reboot.
Chapter 8: Troubleshoo ting 279 Physical disk is m arked online Disk drive remov ed from servic e due t o er rors. If necessa ry , try to force t he dis k onl ine. See p age 127 or p age 181. Physical disk is m arked as dead. Di s k dri ve f ail ure. Repl ace t he d isk d riv e.
VTrak M-Class Prod uct Man ual 280 A ph ysica l disk has encountere d PF A condi tion A potent ially faulty addres s or b ad sec tor was fou nd. A confi gured d ead physi cal d riv e has been inserted The disk dri ve inserte d into the VT rak was mark ed as dead and will not wor k on the VT rak.
Chapter 8: Troubleshoo ting 281 PSU fan speed i ncreased . Check the VT rak for over heatin g. See p age 289. PSU fan speed de cre ased . T emporary overh eat co nditio n was c orrecte d. PSU fan i s mal fun ct ion ing R epla ce t he pow er su ppl y .
VTrak M-Class Prod uct Man ual 282 Rebuild Rebuild is st arted Result of s etting s or us er acti on. Norm al. Rebu ild is comp le ted Norma l. Rebuild is p a used Rebuild p ause d bec ause o f user interv ention, sched ule or a high er pr iority backg round a ctivi ty .
Chapter 8: Troubleshoo ting 283 Redu ndanc y Ch eck t ask is queued Redunda ncy Check has bee n set m anual ly or by sched ule. Redu ndanc y Ch eck t ask is stoppe d inte rnal ly The logic al driv e is off lin e. See p age 286. Resour ce Reso urce i s N OT avail able Sys tem res our ces a re l ow .
VTrak M-Class Prod uct Man ual 284 Stripe Level M igration S tripe Lev el mi gratio n is sta rted Resu lt of s etting s or user a ction. Norm al. S tripe Lev el mi gratio n is compl eted No r ma l. S tripe Lev el mi gratio n is paus ed Migrati on p ause d bec ause o f user interve ntion, sched ule or a high er pr iority backg round a ctivi ty .
Chapter 8: Troubleshoo ting 285 Sy nch roniz ati on i s queued Sync hroni zation is alrea dy runni ng on ano ther logi cal drive i n the sam e array . Sy nch roniz ati on i s stoppe d inte rnally Synchroni zat ion s topped bec ause the di sk array w as delete d or rem oved.
VTrak M-Class Prod uct Man ual 286 Critical & Of f line Disk Arr ays A faul t-tolera nt disk a rray—RA ID 1, 1E, 5, 10, a nd 50—goes critic al wh en a d isk driv e is re moved or fai ls. Due to t he f ault to leranc e of the disk array , th e dat a is stil l ava ilable and on li ne.
Chapter 8: Troubleshoo ting 287 Without a Hot S pare Drive If the re is n o hot s pa re d rive of ad equate cap acity , yo u mus t remo ve the fai led driv e and i nst all an un confi gured re place ment d rive o f the s ame or grea ter cap acity in the sa me sl ot as t he fail ed drive.
VTrak M-Class Prod uct Man ual 288 Figure 4. VT r ak M5 00f/ i/p disk car rie r LEDs Figure 5. VTrak M300f/ i/p and M 200f/i/p dis k carrier L EDs • T he dri ve ca rrie r hol din g th e r ebu ild in g ph ysic al d rive d ispl ays a gre e n Activity (lef t) LED while the S t atu s (right) LED flas hes g reen on ce per seco nd.
Chapter 8: Troubleshoo ting 289 Enclosure Problem s W ebP AM PROe d ispla ys ye llow !s red Xs in T ree V iew to ide ntify compon en ts t hat nee d a ttentio n. When a yel low ! appea rs ove r a Subs ystem in T ree V iew , click on the Encl osu re icon.
VTrak M-Class Prod uct Man ual 290 Over hea ting Overh eating is a p otenti ally s erious cond iti on bec ause the excessi vely high t empera ture s can le ad t o disk driv e failu re a nd co ntro ller mal f unct ion.
Chapter 8: Troubleshoo ting 291 Power Supplies VT raks are equi pped w ith re dundan t power s uppli es. Th e advan tage of dua l p ower sup plies is th at, sho uld on e fa il, the other wil l con tinue p owering the su bsys tem un til the faulty one can b e repl ac ed.
VTrak M-Class Prod uct Man ual 292 Connection Pr oblem s When you i nst all your Promise produ ct foll owin g the i nstruc tions in the Qu ick St a r t G u i d e and this Produc t Manu al , yo u shou ld hav e little trouble get ting y our equi pment to wo rk the first ti me.
Chapter 8: Troubleshoo ting 293 This mean s you ca n, f or exampl e, con nect y our H ost PC to one o f the VT rak’s SCSI “In” p orts wit hout th e need of an e xterna l SCSI term inator . Y ou can al so conn ect both SCSI co nnect ors in a “dais y-cha in” w ith oth er VT raks.
VTrak M-Class Prod uct Man ual 294 Network Connections VT rak has an RJ-45 Man age me nt Port c onn ec tor on the ba ck of it s cab ine t. Thi s is a Gigabit Ethe rnet co nnect or de signe d to c onnec t to yo ur netw ork. T he VT rak beco mes a node on your ne twork like any o ther PC , server o r oth er com ponen t with a n IP add ress.
Chapter 8: Troubleshoo ting 295 Unsaved Data in the Controller Cache The VT rak M-Class cont roll er has a 256 MB dat a memo ry ca che pro tec ted by a batte ry ba ck up. If there is a power fai lure while unsave d dat a is in the cach e, the batte ry will powe r the cach e and hold th e dat a up to 7 2 hours .
VTrak M-Class Prod uct Man ual 296.
297 Chapter 9: Sup port • Frequ entl y Asked Qu es tio ns (bel ow ) • Cont act T echnical Su pport (p age 299) • Lim ited W arranty (p age 302) • Returni ng prod uct fo r rep air (p ag e 303) Frequently Asked Questions What k ind of dis k drives ca n I use with VT rak? VTrak supp or ts 1.
VTrak M-Class Prod uct Manual 298 My W ebP AM co nnection was worki ng OK. But later on, i t tim ed out. Wh at do I do now? The n etwo rk con dition can ti me-out for severa l reas ons.
Chapter 9: Support 299 How can I be sure every thing is working OK on the VT rak? Loca lly: T he VT rak en closu re has LEDs on the front to monit or th e st atus of power , field replac eable unit s (FRU s) and logic al dri ves. W hen the se are green , VT rak is f unctio ning n ormally .
VTrak M-Class Prod uct Manual 300 United St ates Euro pe, Africa, M iddle E ast Germ any It aly E-mail Supp ort support@ prom is e. com Fax Sup port (408) 22 8-1097 Attn: T echnical Support Phone Su pport (408) 22 8-1400 option 4 If you wish to write us for su ppor t: Promise T echnolog y , Inc.
Chapter 9: Support 301 Ta i w a n China E-mail Supp ort support@ prom is e. com .tw Fax Sup port +886 3 578 23 90 Attn: T echnical Support Phone Su pport +886 3 578 23 95 (ext . 88 1 1) If you wish to write us for su ppor t: Promise T echnology , Inc.
VTrak M-Class Prod uct Manual 302 Limited Warranty Promise T echnology , Inc. (“Pro mise”) warra nt s that f or three (3) yea rs from the time of the deliv ery of the prod uct to the origin al end.
Chapter 9: Support 303 No oth er docu me nt, st atem ent or represe nta tio n may be relied on to vary th e terms of thi s limite d warrant y . Promi se’s sole respo nsibi lity wit h re spect to any.
VTrak M-Class Prod uct Manual 304 The tec hn ic ian will as si st you in dete rmi nin g w het her th e prod uct requ ires rep a ir . If the produc t need s rep a ir , the T echnical Sup port Dep ar tment will is sue a n RM A (Return Me rchand ise Au thoriza tio n) num ber .
305 Appendix A: Usefu l Information • Serial Con nector Pinout ( below ) • SNMP M IB Files (p age 306) Seri al Connector Pinout Below i s the pinout di agram for th e DB-9 seria l conn ector o n all VT raks. The d iagram s repre sent t he con nector as yo u see it loo king a t th e back of the VT rak.
VTrak M-Class Prod uct Man ual 306 SNMP MIB Files Promi se su pplies seven MIB files to inte grate th e VT rak M- Class subs ystem i nto your SNMP syste m. These files are in the SNMP folder on t he VT rak Prod uct CD. The M IB file s inc lude: •p r o m i s e .
307 Index A About Th is Manua l 1 Accep t In com plete Ar ray 187 Alia s 185 Archi tectural Descript ion of VT rak 3 Arch it ectu ral De scrip tio n , VTra k M- Class 3 Aud i ble a l arm 60, 160, 261 .
VTrak M-Class Prod uct Manual 308 D DAS Fibre Channel 21 iSC SI 23 SCSI 24 Date and Time 174 date an d time setting CLI 30 CLU 32, 35 Dead 135, 143 De di cated t o Ar ray 151 defaul t settings, r esto.
In dex 309 Even ts, co ntuned disk array 273 Drive- interfac e con troller 273 Encl osure 274 Even t logging 274 Fibre Channel 276 Host -int erf ace co ntr olle r 274 iSC SI 276 Logic al driv e 276 Me.
VTrak M-Class Prod uct Manual 310 Initia tor 97 crea te 204 delete 204 Fibre Channel 87, 194 Instal l disk drives 16 iSC SI 93 Activi ty LED 26, 58, 158, 263 CHAP 93, 197 DAS 23 iSN S 92, 196 LUN mapp.
In dex 311 LUN mapping Fibre Channel 98, 148, 203 iSC SI 98, 148, 203 SCSI 99, 149, 204 M M200f/i/p front panel LED 26 rackmo unt 14 spec ificat ions 8 M300f 8 M300f/i/p front panel LED 26 rackmo unt .
VTrak M-Class Prod uct Manual 312 Port FibreC hannel 84 iSC SI 89 power conne ction 26 Power LED 26, 58, 158, 262 Power requirem ents 7, 9 Power Supplie s 176, 291 replac e 220 Pred ictive Data Migrat.
In dex 313 Sect o r si ze 50, 132, 250 Serial cabl e connec tion 25 Serial conne ction problem s 293 Serial conne ction problem s 293 Server ’s IP a ddress 298 Sess ion, i SCSI 91, 196 Set Lo ck 74 .
VTrak M-Class Prod uct Manual 314 Temp erature Se nsor s 177 Temper ature T hresholds 178 Termi nation, SCS I 96 Test Email 77 Transce ivers, F ibre Chan nel 86, 193 Transi tion 140, 187, 258 setting .
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