RicohメーカーSP 112SUの使用説明書/サービス説明書
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For safe and correct use, be sur e to read "Safety Information" before using the machine. Appendix T roubleshooting Maintaining the Machine Configuring the Machine Using Smart Organizing Mo.
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TABLE OF CONTENTS How to Read This Manual................................................................................................................................. 4 Introduction..................................................................
Canceling a Print Job................................................................................................................................... 31 If a Paper Mismatch Occurs.....................................................................
8. Troubleshooting Common Problems........................................................................................................................................... 61 Paper Feed Problems.......................................................
How to Read This Manual Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference.
Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to.
Important Safety Instructions User Information on Electrical & Electronic Equipment Users in the countries where this symbol shown in this section has been specified in national law on collection and treatment of E-waste Our Products contain high quality components and are designed to facilitate recycling.
on 64g/m 2 paper, which contains less raw materials and represents a significant resource reduction. Duplex printing (if applicable) Duplex printing enables both sides of a sheet of paper to be used. This saves paper and reduces the size of printed documents so that fewer sheets are used.
Important Safety Instructions Notes to Users in the State of California Perchlorate Material - special handling may apply. See: www.dtsc.ca.gov/hazardouswaste/ perchlorate 8.
ENERGY STAR Program ENERGY STAR ® Program Requirements for Imaging Equipment The ENERGY STAR ® Program Requirements for Imaging Equipment encourage energy conservation by promoting energy efficient computers and other office equipment. The program backs the development and dissemination of products that feature energy saving functions.
Energy Saver mode 2 Power Consumption *1 5 W or less Default Interval 1 minute Recovery Time *1 25 seconds or less *1 Recovery time and power consumption may differ depending on the conditions and environment of the machine.
1. Guide to the Machine Guide to Components This section introduces the names of the various parts on the front and rear side of the machine and outlines their functions. Exterior CXP002 1 2 3 4 5 6 11 8 7 9 10 12 1. Control Panel Contains a screen and keys for machine control.
7. Fusing Pressure Release Lever If paper is jammed, lower the lever on the left end, and then remove the paper. 8. Front Cover Open this cover to pull out the output tray before printing. 9. Maintenance Cover Lift up this cover to replace consumables or clear a paper jam.
CTT134 5 6 2 1 3 4 7 8 9 10 11 1. Original Type Indicator Displays the original type in three levels. The original type is indicated by which segment is lit on this indicator. • Upper: Text/Photo • Middle: Text • Lower: Photo 2. Original Type key Use this key to select the type of original.
4. [Density] Key Use this key to adjust the copy density. 5. [ID Card Copy] Key Use this key to perform an ID copy. 6. Screen Shows the number of copies and the error code. 7. [Number of copies] Key Use this key to change the number of copies. 8. [Stop/Clear] Key When the machine is online, press this key to cancel an ongoing print job.
Installing the Driver and Software You can install the necessary driver for this machine using the included CD-ROM. The operating systems compatible with the drivers and software for this machine are: Windows XP/ Vista/7/8 and Windows Server 2003/2003 R2/2008/2008 R2/2012.
2. Right-click the icon of the printer model you want to modify, and then click [Printer properties]. 3. Click the [Advanced] tab. 4. Click [New Driver...], and then click [Next]. 5. Click [Have Disk...]. 6. Click [Browse...], and then select the printer driver location.
11. Click [OK]. 12. Click [Close] to close the print server properties window. Installing the Driver and Software 17.
What is Smart Organizing Monitor? Install this utility on your computer from the included CD-ROM before using it. Smart Organizing Monitor provides the following functions: • Displays the status of the machine Displays paper jam messages and other error messages.
2. Loading Paper Supported Paper Paper Size • A4 • 8 1 / 2 " × 11 " (Letter) • 8 1 / 2 " × 14 " (Legal) • B5 • 5 1 / 2 " × 8 1 / 2 " (Half Letter) • 7 1 / .
Non-Recommended Paper Types Do not use the following types of paper: • Ink-jet printer paper • GelJet special paper • Bent, folded, or creased paper • Curled or twisted paper • Wrinkled pape.
Print Area The diagram below shows the area of the paper that the machine can print on. From the printer driver CHZ904 2 3 3 1 4 4 1. Print area 2. Feed direction 3. Approx. 4.2 mm (0.2 inches) 4. Approx. 4.2 mm (0.2 inches) • The print area may vary depending on the paper size and printer driver settings.
Copier function CHZ904 2 3 3 1 4 4 1. Print area 2. Feed direction 3. Approx. 4 mm (0.2 inches) 4. Approx. 3 mm (0.1 inches) • The print area may vary depending on the paper size.
Loading Paper Load a stack of paper for printing in the input tray on the back of the machine. • When loading paper, be sure to configure the size and type of paper. When printing a document, specify the paper size and type in the printer driver so that the settings configured when paper is loaded can be used for printing.
3. Raise up the paper support wire. CXP045 4. Fan the paper before loading it in the tray. CBK254 5. Slide the paper guide on both sides outward, and then load the paper print side up until it stops.
6. Adjust the paper guide on both sides to fit the paper width. CXP006 7. Open the front cover and tray extension. CXP046 Specifying Paper Type and Paper Size Using Smart Organizing Monitor The procedure in this section is an example based on Windows 7.
8. Click [Close]. Changing the custom paper size 1. On the [Start] menu, click [All Programs]. 2. Click [Smart Organizing Monitor for SP xxx Series]. 3. Click [Smart Organizing Monitor for SP xxx Series Status]. 4. If the machine you are using is not selected, click [Select Device.
Placing Originals This section describes the types of originals you can set and how to place them. About Originals Recommended size of originals Exposure glass • Up to 216 mm (8.
1. Lift the exposure glass cover. 2. Place the original face down on the exposure glass. The original should be aligned to the rear left corner. CXP047 3. Lower the exposure glass cover. Scanning thick originals 1. Lift the exposure glass cover. 2. Pull up the exposure glass cover and remove it.
3. Printing Documents Basic Operation Use the printer driver to print a document from your computer. • Before printing, check that the paper size specified in [Document Size:] on the [Paper/Print Quality] tab matches the size of the paper in the paper tray.
• Changing the dithering pattern • Having text stamped on prints For details about each setting items, click [Help]. 3. When setting changes are completed, click [OK]. 4. Print the document using the print function in the document's native application.
Landscape CXP019 6. Press the [Start] key. Canceling a Print Job You can cancel print jobs using either the machine's control panel or your computer, depending on the status of the job. Canceling a print job before printing has started 1. Double-click the printer icon on the task tray of your computer.
Canceling a print job while printing 1. Press the [Stop/Clear] key. CTT1 18 3. Printing Documents 32.
If a Paper Mismatch Occurs If the paper size or type does not match the print job's settings, the machine reports an error. There are two ways to resolve this error: • If [Auto Continue:] is set to [0 sec], the machine continues printing and does not display the error message.
Resetting the Print Job 1. If the error code is displayed, press the [Stop/Clear] key. CTT1 18 Preventing Paper Mismatch Errors To prevent paper mismatch errors, use the following procedure to check that the print settings are properly configured: 1. Specify the same paper size in both the application and the printer driver.
• If [Sub Paper Size:] is enabled, the machine treats A4 and Letter-size paper as being equivalent and will not report a paper size mismatch between them.
3. Printing Documents 36.
4. Copying Originals Basic Operation 1. Place the original on the exposure glass. 2. To print multiple copies, press the [Number of copies] key until the number of copies you want to print is displayed. CTT1 19 Holding down the [Number of copies] key increases the number in increments of 10.
Canceling a Copy If copying is canceled while the machine is scanning the original, copying is canceled immediately and there is no printout. If copying is canceled during printing, the photocopy process is canceled after the current page has been printed out.
Making Enlarged or Reduced Copies There are two ways to set the scaling ratio: using a preset ratio or manually specifying a customized ratio. Preset ratio CES103 (mainly Europe and Asia) 50%, 71% A4 .
4. If the machine you are using is not selected, click [Select Device...], and then select the machine's model. 5. Click [OK]. 6. On the [User Tool] tab, click [Printer Configuration]. 7. On the [Copy] tab, select the ratio in the [Reduce / Enlarge:] list.
Copying Both Sides of an ID Card onto One Side of Paper This section describes how to copy the front and back sides of an ID card or other small documents onto either side of a sheet of paper. When copying onto A4 paper, you can copy documents that are smaller than A5.
2. To print multiple copies, press the [Number of copies] key until the number of copies you want is displayed. CTT1 19 3. Place the original front side down with the top to the rear of the machine on the exposure glass. CXP021 The location to place the original depends on the paper size.
LT HL T LT HL T A6 A5 Half Letter A4 Letter CXP1 12 4. Press the [Start] key. CTT120 5. Within 30 seconds, place the original back side down with the top to the rear of the machine on the exposure glass, and then press the [Start] key.
Specifying the Scan Settings This section describes how to specify image density and scan quality for the current job. Adjusting Image Density There are three image density levels. The higher the density level, the darker the printout. 1. Press the [Density] key until the density level you want is displayed.
Specifying the Original Type 1. Continue to press the Original Type key until the indicator next to the appropriate original type lights up. CTT123 Specifying the Scan Settings 45.
4. Copying Originals 46.
5. Scanning from a Computer Basic Operation Scanning from a computer (TWAIN scanning and WIA scanning) allows you to operate the machine from your computer and scan originals into your computer directly. CXP022 2 1 1. Your Computer (TWAIN driver already installed) Instruct the machine to start scanning the original that is set on the machine.
Settings you can configure in the TWAIN dialog box CXP109 1 2 3 4 5 6 7 1. Select Mode Up to ten scan settings can be saved. The default value is applied when [Default] is selected. 2. Scan Mode Select from [Full Color], [Grayscale], [Photo], [Text], or [Text/Photo].
7. Image Quality Adjustment You can adjust the image quality. The scan settings that can be adjusted are as follow: Rotation, Curves, Sharpness, Brightness/Contrast, Levels, Color Balance, and Hue/Saturation. When [Auto] is selected, the default values will be applied to all settings.
5. Scanning from a Computer 50.
6. Configuring the Machine Using Smart Organizing Monitor Checking the System Information The state and status information of the machine can be checked using Smart Organizing Monitor. Checking the Status Information CXP114 1 2 3 4 1. Image area Displays the status of this machine with an icon.
3. Select Device area Displays the name of the selected model. 4. Message area Displays the status of this machine with a message. For details about error messages, see page 74 "Error and Status Messages Appear on the Smart Organizing Monitor".
Configuring the Machine Settings Smart Organizing Monitor is used to modify the machine’s settings. 1. On the [Start] menu, click [All Programs]. 2. Click [Smart Organizing Monitor for SP xxx Series]. 3. Click [Smart Organizing Monitor for SP xxx Series Status].
Updating the Firmware • To the maximum extent permitted by applicable laws, in no event will the manufacturer be liable for any damages whatsoever arising out of failures of this software, losses of documents or data, or the use or non-use of this software and operation manuals provided with it.
7. Maintaining the Machine Replacing the Print Cartridge • Store print cartridges in a cool dark place. • Actual printable numbers vary depending on image volume and density, number of pages printed at a time, paper type and size, and environmental conditions such as temperature and humidity.
5. Hold the grips of the print cartridge, and then insert it into the machine until it stops. CXP008 6. Close the maintenance cover. 7. Maintaining the Machine 56.
Cautions When Cleaning Clean the machine periodically to maintain high print quality. Dry wipe the exterior with a soft cloth. If dry wiping is not sufficient, wipe with a soft, damp cloth that has been wrung out thoroughly.
Cleaning the Inside of the Machine 1. Open the maintenance cover. 2. Hold the grips of the print cartridge, and then pull it out of the machine. CXP007 3. Use a cloth to wipe the inside of the machine toward and away from yourself. CXP032 Wipe carefully so as not to touch any protrusions inside the machine.
Cleaning the Exposure Glass 1. Lift the exposure glass cover. Be careful not to hold the input tray when lifting the exposure glass cover, for the tray might be damaged. 2. Clean the parts indicated with arrows with a soft damp cloth and then wipe the same parts with a dry cloth to remove any remaining moisture.
7. Maintaining the Machine 60.
8. Troubleshooting Common Problems This section describes how to troubleshoot common problems that may occur while operating the machine. Problem Possible cause Solution The machine does not turn on. The power cord is not connected properly. • Make sure that the power plug is firmly inserted into the wall outlet.
Paper Feed Problems If the machine is operating but paper will not feed or paper jams occur frequently, check the condition of the machine and paper. Problem Solution Paper does not feed smoothly. • Use supported types of paper. See page 19 "Supported Paper".
Problem Solution Paper gets wrinkles. • Paper is damp. Use paper that has been stored properly. • Paper is too thin. See page 19 "Supported Paper". • If there are gaps between the paper and the paper guides, adjust the paper guides to remove the gaps.
CXP031 If the jammed paper is not ejected, open the maintenance cover again and remove jammed paper manually. Removing paper manually • Since the temperature around the guide is high, wait for it to cool before checking for jammed paper. • After removing the paper, be sure to return the fusing pressure release lever to its original position.
3. Hold the grips of the print cartridge, and then pull it out of the machine. CXP007 4. Push the Fusing Pressure Release Lever on the left down with your thumbs. CXP014 5. Pull out the misfed paper by holding both sides of paper. Be careful not to get toner dust on your hands or clothes.
CXP012 6. If it is difficult to remove the jammed paper out of the main unit, remove the jammed paper from the output tray side. CXP013 7. Hold the grips of the print cartridge, and then insert it into the machine until it stops. CXP008 8. Push the Fusing Pressure Release Lever on the left up with your thumbs.
Print Quality Problems Checking the Condition of the Machine If there is a problem with the quality of printing, first check the condition of the machine. Possible Cause Solution There is a problem with the machine's location. Make sure that the machine is on a level surface.
Printer Problems Problem Solution An error occurs. If an error occurs when printing, change the computer or printer driver settings. • Check the printer icon name does not exceed 32 alphanumeric characters. If it does, shorten it. • Check whether other applications are operating.
Print Positions Do Not Match Display Positions If the position of items on the printed page differs from the position displayed on the computer screen, the cause may be one of the following. Possible Cause Solution Page layout settings are not configured properly.
Copier Problems Problem Solution Photocopied paper is blank. The original was placed with the front and back reversed. See page 27 "Placing Originals". Copied pages are too dark or too light. Adjust the image density. Copied pages do not look the same as the originals.
Scanner Problems Problem Solution The scanned image is dirty. • The scanning part is dirty. • Before placing originals on the exposure glass, make sure that toner or correction fluid is dry. The scanned image is distorted or out of position. The original was moved during scanning.
Error and Status Indicate on the Control Panel Codes on the Screen • If "C", or "c" appears, contact your sales or service representative. Code Causes Solutions E0 A paper jam has occurred in the machine. • Remove the jammed paper.
Code Causes Solutions P2 The paper type set for the document differs from the type of the paper. • Press the [Start] key to begin printing, or press the [Stop/Clear] key to cancel the job. • If [Auto Continue:] is set to [0 sec], no error message appears.
Error and Status Messages Appear on the Smart Organizing Monitor Message Causes Solutions Printer Power Off (Communication Error) • The power cable of the machine is not plugged in. • The power of the machine is not turned ON. • The USB cable is not connected.
Message Causes Solutions Out of Toner The machine has run out of the toner. Replace the print cartridge. See page 55 "Replacing the Print Cartridge". Memory Overflow The data is too large or complex to print. Select [600 x 600 dpi] in [Resolution:] to reduce the size of data.
8. Troubleshooting 76.
9. Appendix Notes About the Toner • Proper operation cannot be guaranteed if any third-party toner is used. • Depending on printing conditions, there are cases where the printer cannot print the number of sheets indicated in the specifications.
Moving and Transporting the Machine This section provides cautions that you must follow when moving the machine both short and long distances. Repack the machine in its original packing materials when moving it over a long distance. • Be sure to disconnect all cables from the machine before transporting it.
Consumables Print Cartridge Print cartridge Average printable number of pages per cartridge *1 Black 1,200 pages *1 The printable number of pages is based on pages that are compliant with ISO/IEC 19752 with the image density set as the factory default.
Specifications of the Machine This section lists the machine's specifications. General Function Specifications Configuration Desktop Print process Laser electrostatic transfer Maximum paper size for scanning of exposure glass 216 mm × 297 mm (8.
Power requirements (mainly Europe and Asia) 220-240 V, 4 A, 50/60 Hz (mainly North America) 120 V, 6 A, 50/60 Hz Power consumption • Maximum power consumption (mainly Europe and Asia) 730 W (mainly .
Printer language DDST Copier Function Specifications Maximum resolution (scanning and printing) Scanning: 600 × 600 dpi Printing: 600 × 600 dpi First copy speed (A4/Letter, at 23 °C, 71.
Trademarks Microsoft ® , Windows ® , Windows Server ® , and Windows Vista ® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Other product names used herein are for identification purposes only and might be trademarks of their respective companies.
Microsoft ® Windows Server ® 2008 Standard Microsoft ® Windows Server ® 2008 Enterprise • The product names of Windows Server 2008 R2 are as follows: Microsoft ® Windows Server ® 2008 R2 Found.
INDEX B Basic operation............................................... 29, 37 C Canceling a copy.................................................. 38 Changing the custom paper size......................... 26 Cleaning..................................
Supported paper................................................... 19 System information................................................ 51 T Toner....................................................................... 77 Trademarks...................
MEMO 87.
MEMO 88 EN GB EN US EN AU M179-8601A.
© 2013.
M179-8601A AU EN US EN GB EN.
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