Acerメーカー5730Zの使用説明書/サービス説明書
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Aspire 5930/5930Z/5730Z Series Service Guide PRINTED IN T AIW AN Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.
II Revision History Please refer to the table below for the updates made on Aspire 5930/5930Z/5730Z Series service guide. Date Chapter Updates.
III Copyright Copyright © 2008 by Acer Incorporated . All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into an.
IV Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions.
V Preface Before using this information and the product it supp orts, please read the following general information. 1. This Service Guide provides you wi th all technical information rela ting to the BASIC CONFIGURA TION decided for Acer's "global" product offering.
VI.
VII T able of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . .
VIII T able of Contents Removing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Removing the Optical Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Main Unit Disassembly Process .
IX T able of Contents Model Definition and Configuration 146 Test Compatible Components 169 Microsoft® Windows® Vista Environment Test . . . . . . . .
X T able of Contents.
Chapter 1 1 Features Below is a brief summary of the computer ’s many feature: Platform Intel® Centrino® 2 proce ssor technology , featuring: K Intel® Core™2 Duo processor K Mobile Intel® PM45.
2 Chapter 1 Audio K Dolby®-certified surround sound sy stem with two built-in stereo speakers and one subwoofer supporting low-frequency effect s K S/PDIF (Sony/Philips Digital Interf ace) support fo.
Chapter 1 3 j Non-operating: 20% to 80% NOTE: "*" "Only for certain models" NOTE: The specifications listed above are for reference on ly .
4 Chapter 1 System Block Diagram.
Chapter 1 5 Your Acer Notebook tour After knowing your computer features, let us show you around your new computer . Front View Icon Item Description 1 Acer PureZone T wo internal stereo microphones for sound recording. 2 Acer Crystal Eye Web camera for video communication.
6 Chapter 1 9 T ouchpad T ouch-sensitive pointing devi ce which functions like a computer mouse. 10 Click buttons (left, center* and right) The left and right buttons function like the lef t and right mouse buttons.
Chapter 1 7 Closed Front View Icon Item Description 1 USB 2.0 ports Connect to USB 2. 0 devices (e.g., USB mouse, USB camera) (only for certain models). 2 Unlimited volume control wheel Adjust the volume of the audio-out. 3 CIR receiver Receives signa ls from a remote control.
8 Chapter 1 Left View Right View # Icon Item Description 1 Kensington lock slot Connects to a Kens ington-compatible computer security lock. 2 Acer EasyPort IV connector Connects to Acer EasyPort IV (for Aspire 5930 series only). 3 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000-based network.
Chapter 1 9 Microphone-in jack Accepts inpu t from external microphones. Headphones/speaker/ line-out jack with S/PDIF support Connects to audio line-out devices (e.g., speakers, headphones). 2 Optical drive Internal optical drive; accepts CDs or DVDs.
10 Chapter 1 Rear View # Icon Item Description 1 DC-in jack Connects to an AC adapter . 2 V entilation slots Enable the computer to stay cool, even af ter prolonged use.
Chapter 1 11 Bottom View Icon Item Description 1 Battery bay Houses the computer's battery pack. 2 Battery release latch Releases the battery for removal. 3 Battery lock Locks the battery in position. 4 Memory compartment Houses the computer's main memory .
12 Chapter 1 Indicators The computer has severa l easy-to-read status indicators. The front pa nel indicators are visible even when the computer cover is closed. NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode.
Chapter 1 13 Touchpad Basics (with fingerprint reader) The following items show you how to use the touchpad with Acer Bio-Protection fingerprint reader . K Move your finger across the touchpad (2) to move the cursor . K Press the left (1) and right (4) buttons located benea th the touchp ad to perfor m selection and execution functions.
14 Chapter 1 K Press the left (2) and right (3) buttons located beneath the touchp ad to perform selection and execution functions. These two buttons are similar to the le ft and right buttons on a mouse. T apping on the touchpad is the same as clicking the left button.
Chapter 1 15 Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separa te cursor , lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off.
16 Chapter 1 Windows Keys The keyboard has two keys that per form Windows-specific functions. Key Description Windows key Pressed alone, this key has the same effect as clicking on the Windows S tar t button; it launches the S tart menu.
Chapter 1 17 Hot Keys The computer employs hotkeys or key combinations to access most of th e computer ’s controls like screen brightness, volume output and the BIOS utility . T o activate hot keys, press and hold the < Fn> key before pressing the other key in the hotkey combination.
18 Chapter 1 Special Key (only for certain models) Y ou can locate the Euro symbol and th e US dollar sign at the upper-center and/or bottom-right of your keyboard.
Chapter 1 19 Acer Empowering Technology The Empowering T echnology toolbar makes it easy for you to access frequently used fu nctions and manage your new Acer system. Activated by pr essing the Empowering Key , it provi des access to the following utilities: NOTE: The following content is for g eneral reference only .
20 Chapter 1 Empowering Technology password Y ou must set the Empowering T echnology password to use the pa ssword protection feature of Acer eRecovery Management to protect your data. To set the Empowering Technology password: 1. Launch Acer eRecovery Management.
Chapter 1 21 Acer eAudio Management (only for certain models) Acer eAudio Management allo ws you to easily control the enhanced sound effects of Dolby Home Theater on your system. Select Movie or Game mode to experience the awesome real ism of 5.1-channel audio output from the speakers fitted to your syst em via Dolby Surround sound technology .
22 Chapter 1 Acer ePower Management Acer ePower Management features a straightforward user interface for configuring your power management options. T o access this utility , select Acer ePower Managem.
Chapter 1 23 Battery status 1. The quick menu shows the remaining battery life based on current usage. 2. Y ou can also launch the Acer ePower Management application and refer to the Battery status p anel located just below the power plans.
24 Chapter 1 If you set a different p assword to encrypt a file, but you forgot the encryption password, you can use the Master Password to decrypt the file. NOTE: The password used to encrypt a file is the unique key that the system needs to decrypt it.
Chapter 1 25 j Back up factory default to CD/DVD j Back up drivers and applications to CD/DVD j Create user backup j Manage user backups K Restore: j Restore system to factory default j Reinstall appl.
26 Chapter 1 Acer eSettings Management Acer eSettings Management al lows you to inspect hardware specific ations, set BIOS passwords and modify boot options. Acer eSettings Management also: K Provides a simple graphical us er interface for navigation.
Chapter 1 27 Windows Mobility Center The Windows Mobility Center collects key mobile-related system settings in one easy-to-find place, so you can quickly configure your Acer system to fit the situation as you change locations, netwo rks or activities.
28 Chapter 1 Using the System Utilities Acer Bio-Protection ( only for certain models) Acer Bio-Protection Fingerprint Solution is a multi-purpose fingerprint software package integrated with the Microsoft Windows operating system.
Chapter 1 29 Acer GridVista (dual-display compatible) NOTE: This feature is only av ailable on certain models. T o enable the dual monitor feature of the notebook, first ensure that the second monitor is connected, then select St art, Control Panel, Display and click on Settings .
30 Chapter 1 NOTE: Please ensure that the resolution setting of th e second monitor is set to the manufacturer's recommended value..
Chapter 1 31 Hardware Specifications and Configurations Processor Throttling 50%: On= 99 C; OFF=93 C OS shut down at 105 C; H/W shot down at 1 10 .C Item Specification CPU type Intel® Core™2 Duo Mobile Processor P8400 (2.26G), P8600 (2.4 G), P9500 (2.
32 Chapter 1 NOTE: Above table lists some system memory config urations. Y ou may combine DIMMs with various capacities to form other combinatio ns. On above t able, the configurati on of slot 1 and slot 2 could be reversed.
Chapter 1 33 Connector type USB Wireless Module 802.1 1b/g Item S pecification Chipset WLAN 802.1 1ABGN SHIRLEYPEAK1*2 Data throughput 1 1~54 Mbps, up to 270 Mbp s for Draft-N Protocol 802.
34 Chapter 1 Optical Disc Drive Item S pecification V endor & model name TOSHIBA SUPER- MUL TI DRIVE DL 8X TS-L633A LF PIONEER SUPER-MUL TI DRIVE 8X DVR-TD08RS LF P ANASONIC SUPER-MUL TI DRIVE DL .
Chapter 1 35 Audio Interface Item S pecification Audio Controller Realtek ALC883 Azalia and Amplifier Maxim MAX9710 & MAX441 1 Audio onboard or optional Built-in Mono or S tereo S tereo Resolution.
36 Chapter 1 T otal number of keypads 84-/85-key Windows logo key Y es Internal & external keyboard work simultaneously Plug USB keyboard to the USB port directly: Y es Battery Item S pecification.
Chapter 1 37 System Power Management ACPI mode Power Management Mech. Off (G3) All devices in the sy stem are turned off completely . Soft Of f (G2/S5) OS initiated shutdown. All devices in the system are turned off completely . Working (G0/S0) Individual devices such as the CPU and hard disc may be power managed in this state.
38 Chapter 1.
Chapter 2 39 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer ’s BIOS (Basic Input/ Output System). Y our computer is already properly configured and optimized , and you do not need to run this utility .
40 Chapter 2 Navigating the BIOS Utility There are six menu options: Information, Main, Advanced, Security , Boot, and Exit. Follow these instructions: K T o choose a menu, use the left and right arrow keys. K T o choose an item, use the up and down arrow keys.
Chapter 2 41 Information The Information screen displays a summary of your computer hardware information. NOTE: The system information is subject to different models. Parameter Description CPU T ype This field shows the CP U type and speed of the system.
42 Chapter 2 Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery . NOTE: The screen above is for your refere nce only . Actual values may differ . Phoenix SecureCore(tm) Setup Utility Main Item Specific Help <T ab>, <Shift-T ab>, or <Enter> selects field.
Chapter 2 43 The table below describes the pa ramete rs in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: The sub-items under each device will not be shown if the device control is set to disable or auto. This is because the user is not allowed to control the settings in these cases.
44 Chapter 2 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. NOTE: Please refer to “Remove HDD/BIOS Password” section if you need to know how to remove HDD/BIOS Password.
Chapter 2 45 The table below describes the pa ramete rs in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password.
46 Chapter 2 Removing a Password Follow these steps: 1. Use the w and y keys to highlight the Set Superviso r Password parameter and press the e key . The Set Password box appears: 2. T ype the current password in the Ente r Current Password field and press e .
Chapter 2 47 If the current password entered does not match the actu al current password, the screen will show you the Setup W arning. If the new password and confirm new p assword strings do not match, the screen will display the following message.
48 Chapter 2 Intel The Intel screen allows the user to set the Legacy OS Boot, CPU, MCH, ICH and ACPI Control Sub-Menu and the Video Repost. The table below describes the pa ramete rs in this screen. Settings in boldface are the default and suggested parameter settings.
Chapter 2 49 Boot This menu allows the user to decide the order of boot devices to lo ad the operating system. Bootable devices includes the diskette drive in module bay , the o nboard hard disk drive and the CD-ROM in module bay .
50 Chapter 2 Exit The Exit screen contains parameters that confirmed or discard the changes made to the p arameters in the BIOS Setup Utility . The table below describes the p arameters in this screen. Parameter Description Exit Saving Changes Exit System Se tup and save your changes to CMOS.
Chapter 2 51 BIOS Flash Utility The BIOS flash memory update is requ ired for the following conditions: K New versions of system programs K New features or options K Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS flash ROM.
52 Chapter 2 Remove HDD/BIOS Utility This section provide you wi th removing HDD/BIOS method: Remove HDD Password: K If you key in wrong HDD password for three time, “HDD p assword er ror code” would display on the screen. See the image below . K If you need to solve HDD password lo cked problem, you can run HDD_PW .
Chapter 2 53 Remove BIOS Password: K If you key in wrong Supervisor Pa ssword for three time, “System Disabled” would display on the screen. See the image below .
54 Chapter 2 K If you need to solve BIOS password locked problem, you can run BIOS_PW .EXE 1. Key in “bios_pw 14452 0” 2. Choose one upper-case string K Reboot the system and key in “qjjg9vy” or “07yqmjd” to BIOS user password.
Chapter 2 55.
56 Chapter 2.
Chapter 3 57 This chapter contains step-by-ste p procedures on how to disassem ble the notebook computer for maintenance and troubleshooting. Disassembly Requirements T o disassemble the computer , yo.
58 Chapter 3 General Information Pre-disassembly Instructions Before proceeding with the disassembly proced ure, make sure that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system.
Chapter 3 59 External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a gra phic representation on the entire disa ssembly sequence and instructs you on the components that need to be re moved during servicing.
60 Chapter 3 Removing the Battery Pack 1. T urn base unit over . 2. Slide the battery lock/unlock latch to the unlock position. 3. Slide the battery release latch to th e release position to pop out the ba ttery pack, then remove the battery pack from the main unit.
Chapter 3 61 Removing the SD dummy card 1. Push the SD dummy card all the way in to eject it. 2. Pull it out from the slot. Removing the ExpressCard dummy card 1.
62 Chapter 3 2. Pull it out from the slot. Removing the Lower Cover 1. See “Removing the Battery Pack” on page 60. 2. Remove the six captive screws and the one screw (B) on the lower cover . 3. Use a plastic screw driver to care fully pry open the lower cover .
Chapter 3 63 4. Remove the lower cover from the lower case. Removing the DIMM 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the Lower Cover” on page 62.. 3. Push out the latches on both sides of the DIMM socket to release the DIMM.
64 Chapter 3 3. Disconnect the antenna cables from the WLAN board. NOTE: There are 3 antenna cables con nected to the WLAN board module . The Black antenna cable is connected to number 1 connector , t he White antenna cable is connected to number 2 connector and the Gray antenna cable is conn ected to number 3 connector .
Chapter 3 65 3. Disconnect the antenna cable from the TV tuner board and remove the one screw (A) to release the board. 4. Detach the TV tuner board from the socket. NOTE: When attaching the antenna back to the TV tuner board, make sure the cable are arranged properly .
66 Chapter 3 5. Lift the modem board from the system. 6. Disconnect the cable from the modem board. Removing the Hard Disk Drive Module 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the Lower Cover” on page 62. 3. Remove the one screw (A) securing the hard disk drive module.
Chapter 3 67 4. Slide the hard disk drive modu le away from the connector . 5. Use the plastic tab to lif t the hard disk drive mo dule and remove it from the hard disk drive bay . NOTE: T o prevent damage to device, avoid pressing down on it or placing heavy objects on top of it.
68 Chapter 3 Removing the Optical Drive Module 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the Lower Cover” on page 62. 3. See “Removing the WLAN Board Modules” on page 63. 4. See “Removing the TV T uner B oard Modules” on page 64.
Chapter 3 69 7. Use a pin and push it inside the emergenc y eject hole to eject the odd drive tray. 8. Carefully pull out the odd drive tray until the part of the module is vi sible and then slowly push back to close the tray into the module with the module still partially exposed.
70 Chapter 3 10. Remove the two screws (C) securing the locker bracket and remove th e locker bracket from the optical disk drive module. Ste p Size (Quantity) Color To r q u e 1~2 M2 x L3 (2) Silver 1.
Chapter 3 71 Main Unit Disassembly Process Main Unit Disassembly Flowchart Screw List Item Screw Color Part No. A M2 x L4 Black 86.00E13.524 B M2.5 x L6 Black 86.
72 Chapter 3 Removing the Keyboard 1. See “Removing the Battery Pack” on page 60. 2. Push down on the lock and re lease the latches securing the keyboard to the upper case. 3. Carefully pry loose the keyboard and turn it over on the touchpad area.
Chapter 3 73 4. Disconnect the keyboard cable from the main board to remove the keyboard. Removing the Middle Cover 1. See “Removing the Battery Pack” on page 60.
74 Chapter 3 3. Carefully pry loose the middle cover from the latches securing it and remove the middle cover . Removing the Power Board 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the Middle Cover” on page 73.. 3. Disconnect the cable from the Power Board connector .
Chapter 3 75 4. Remove the one screw (A) securing the Power Board to the upper case. 5. Release the Power Board from t he latches and remove the Powe r Board from the upper case. Removing the Heatsink Fan Module 1. See “Removing the Battery Pack” on page 60.
76 Chapter 3 4. Lift the heats ink fan module an d disconnect the heatsink fan connector from the main board. 5. Carefully lift up the heatsink fan module. Removing the CPU and VGA Heatsink Module 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the Lower Cover” on page 62.
Chapter 3 77 5. Carefully remove the heatsink module from the system. Removing the CPU 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the Lower Cover” on page 62. 3. See “Removing the Heatsink Fan Module” on page 75. 4. See “Removing the CPU and VGA Heatsink Module” on pa ge 76.
78 Chapter 3 6. Lift up carefully to remove the CPU. NOTE: When installing the CPU, make sure to insta ll the CPU with PIN 1 at the corner as shown. Removing the VGA Board (Discrete Model only) 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the Lower Cover” on page 62.
Chapter 3 79 6. Remove the VGA board from the main board. Removing the LCD Module 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 61. 3. See “Removing the ExpressCard dummy card” on page 61. 4. See “Removing the Lower Cover” on page 62.
80 Chapter 3 12. Carefully pull out the wireless ant enna cables from the hole and re lease the cables from the latches. 13. Disconnect the LCD cable connector from the main board. 14. Remove the two screws (E) from the le ft and right hinge of the LCD module.
Chapter 3 81 15. Carefully remove the LCD m odule from the base unit. NOTE: When connecting the cable back to the unit, pl ease note that the cable should be routed well. Separating the Upper Case from the Lower Case 1. See “Removing the Battery Pack” on page 60.
82 Chapter 3 19. Disconnect the fingerprint cable from the FP1 connector on the main board. 20. Disconnect the launch board cable from the LAUNCH1 connector on the main board.
Chapter 3 83 21. Disconnect the power cable from the PWRCN1 connector on the main board. 22. Disconnect the media board cable from th e MEDIA1 connector on the main board.
84 Chapter 3 23. Disconnect the E-key connect or from the main board. 24. Disconnect the speaker cable from the INTSPK1 connector on the main board..
Chapter 3 85 25. Remove the eleven screws (1 1 x B) from the bottom panel. 26. T urn the unit over and remove the 5 scr ews (2 x B, 3 x A) from the top panel. 27. Gently remove the upper case from the lower case. Removing the Media Board 1. See “Removing the Battery Pack” on page 60.
86 Chapter 3 5. See “Removing the DIMM” on page 63. 6. See “Removing the WLAN Board Modules” on page 63. 7. See “Removing the TV T uner B oard Modules” on page 64. 8. See “Removing the Hard Disk Drive Module” on page 66. 9. See “Removing the Optical Drive Module” on page 68.
Chapter 3 87 21. Disconnect the cable from the media board to remove the board from the upper case. Removing the E-key Board 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 61. 3. See “Removing the ExpressCard dummy card” on page 61.
88 Chapter 3 18. Disconnect the cable from the E-key board. 19. Remove the three screws (3 x A) securing the E-key board. 20. Remove the E-key board from the upper case.
Chapter 3 89 Removing the Speaker Module 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 61. 3. See “Removing the ExpressCard dummy card” on page 61. 4. See “Removing the Lower Cover” on page 62.
90 Chapter 3 20. Remove the speaker module from the upper case. Removing the Launch Board 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 61. 3. See “Removing the ExpressCard dummy card” on page 61.
Chapter 3 91 19. Remove the two screws (2 x A) securing the launch board module. 20. Remove the launch board modu le from the upper case. Removing the Fingerprint and Touchpad Module 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 61.
92 Chapter 3 8. See “Removing the Hard Disk Drive Module” on page 66. 9. See “Removing the Keyboard” on page 72. 10. See “Removing the Middle Cover” on page 73. 11 . See “Removing the Power Board” on page 74. 12. See “Removing the Heatsink Fan Module” on page 75.
Chapter 3 93 20. Disconnect the fingerprint cable from the fingerprint board. 21. Remove the four screws (A) securi ng the bracket to the upper case. 22.
94 Chapter 3 23. Remove the fingerprint board module. 24. Carefully pry loose and remove the touch pad board. W ARNING: The touchpad board is glued to the upper case, only remove the touchpad board if it is defective. Removing the Main Board 1. See “Removing the Battery Pack” on page 60.
Chapter 3 95 10. See “Removing the Keyboard” on page 72. 11 . See “Removing the Middle Cover” on page 73. 12. See “Removing the Power Board” on page 74. 13. See “Removing the Heatsink Fan Module” on page 75. 14. See “Removing the CPU and VGA Heatsink Module” on pa ge 76.
96 Chapter 3 22. Disconnect the audio cable from the A UDIOCN1 connector on the main board. 23. Disconnect the DC cable from the DC1 connector on the main board. 24. Remove the one screw (A) securi ng the main board in place. Ste p Size (Quantity) Color To r q u e 1 M2 x L4 (1) Black 1.
Chapter 3 97 25. Carefully remove the main board. Removing the USB Board Module 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 61. 3. See “Removing the ExpressCard dummy card” on page 61. 4. See “Removing the Lower Cover” on page 62.
98 Chapter 3 19. Remove the one screw (A) securing the USB board module to the lower case. 20. Remove the USB board module from the lower case. Removing the Audio Board Module 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 61.
Chapter 3 99 18. Disconnect the cable from the audio board module and remove it from the subwoofer (the cable is glued to the subwoofer). 19. Release the audio board module from the latch and remove the audio b oard module from the lower case.
100 Chapter 3 Removing the Subwoofer and the Bluetooth Modules 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 61. 3. See “Removing the ExpressCard dummy card” on page 61. 4. See “Removing the Lower Cover” on page 62.
Chapter 3 101 20. Remove the bluetooth modul e from the lower case..
102 Chapter 3 LCD Module Disassembly Process LCD Module Disassembly Flowchart Screw List Item Screw Color Part No. B M2.5 x L6 Black 86.00E12.536 C M2 x L3 Black 86.
Chapter 3 103 Removing the LCD Bezel 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the Lower Cover” on page 62. 3. See “Removing the DIMM” on page 63. 4. See “Removing the WLAN Board Modules” on page 63. 5. See “Removing the TV T uner B oard Modules” on page 64.
104 Chapter 3 W ARNING: Be careful when trying to lift up the LCD bezel. The top of the LCD bezel is glued to the LCD module. 12. Disconnect the microphone cable and remove the bezel from the LCD panel. Removing the LCD module with the Brackets 1. See “Removing the Battery Pack” on page 60.
Chapter 3 105 8. See “Removing the LCD Module” on page 79. 9. See “Removing the LCD Bezel” on page 103. 10. Disconnect the cable from the web camera. 11 . Disconnect the backlight ca ble from the connector . 12. Remove the five screws (5 x B) securing the LCD module.
106 Chapter 3 13. Remove the LCD with the brac kets from the back cover . Removing the FPC Cable 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the Lower Cover” on page 62. 3. See “Removing the DIMM” on page 63. 4. See “Removing the WLAN Board Modules” on page 63.
Chapter 3 107 12. Detach any adhesive ta pes and any cabl e that is glued to the LCD panel. 13. Disconnect the FPC cable from the LCD panel. Removing the LCD Brackets 1.
108 Chapter 3 2. See “Removing the Lower Cover” on page 62. 3. See “Removing the WLAN Board Modules” on page 63. 4. See “Removing the Keyboard” on page 72. 5. See “Removing the Middle Cover” on page 73. 6. See “Removing the LCD Module” on page 79.
Chapter 3 109 10. Remove the tapes together hold ing the antenna in place. 11 . Remove the antenna cables from the back cover . NOTE: There is no need to remove the anten na unless you really need to replace it. Removing the Web Camera 1. See “Removing the Battery Pack” on page 60.
11 0 Chapter 3 9. Remove the Web camera from the back cover ..
Chapter 4 111 Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer produc t s, prototype cards, or modified options can give false er rors and invalid system responses.
11 2 Chapter 4 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller , driver , or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it.
Chapter 4 11 3 K External keyboard If any of these devices do not work , reconnect the cable connector and repeat the failing operation. Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1.
11 4 Chapter 4 Check the Power Adapter Unplug the power adapter cable from the computer and m easure the output voltage at the plug of the power adapter cable. See the following figure 1. If the voltage is not correct, replace the power adapter . 2. If the voltage is within th e range, do the following: K Replace the System board.
Chapter 4 11 5 Check the Battery Pack T o check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Meter , confirm that if the parameters show n in the screen for Current Power Source and T otal Battery Power Remaining are correct.
11 6 Chapter 4 Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. T he most likely cause is listed first.
Chapter 4 11 7 Index of Error Messages Error Code List Error Codes Error Messages 006 Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2.
11 8 Chapter 4 System timer error RTC battery Run BIOS Setup Utility to re configure system time, then reboot system. System board Real time clock error RTC battery Run BIOS Setup Utility to re configure system time, then reboot system.
Chapter 4 11 9 Error Message List No beep Error Messages FRU/Action in Sequence No beep, power-on indicator turns off and LCD is blank. Power source (battery pack and power adapter). See “Power System Check” on page 1 13.. Ensure every connector is con nected tightly and correctly .
120 Chapter 4 Phoenix BIOS Beep Codes Code Beeps POST Routine Description 02h V erify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize .
Chapter 4 121 3Ch Advanced configuration of chipset registers 3Dh Load alternate r egisters with CMOS values 42h Initialize interrupt vectors 45h POST device initialization 46h 2-1-2-3 Check ROM copyr.
122 Chapter 4 82h Detect and install external RS232 port s 83h Configure non-MCD IDE controllers 84h Detect and install external p arallel ports 85h Initialize PC-compatible PnP ISA devices 86h Re-ini.
Chapter 4 123 B9h Prepare Boot BAh Initialize DMI parameters BBh Initialize PnP Option ROMs BCh Clear parity checkers BDh Display MultiBoot menu BEh Clear screen (optional) BFh Check virus and backup .
124 Chapter 4 F5h Boot to Mini DOS F6h Clear Huge Segment F7h Boot to Full DOS Code Beeps.
Chapter 4 125 Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system.
126 Chapter 4 The system doesn’t power-off. Power source (b attery pack and power adapter). See “Power System Check” on page 1 13. Hold and press the power swit ch for more than 4 seconds. System board Battery can’t be charged See “Chec k the Battery Pack” on page 1 15.
Chapter 4 127 The system doesn't resume from hibernation mode. See “Save to Disk (S4)” on page 37. Hard disk connection board Hard disk drive System board The system doesn't resume from standby mode after opening the LCD. See “Save to Disk (S4)” on page 37.
128 Chapter 4 NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 130. T ouchpad does not work. Reconnect touchpad cable. T ouchpad board System board Modem-Related Symptoms Symptom / Error Action in Sequence Internal modem does not work correctly .
Chapter 4 129 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that ha ve nothing to do with a hardware defect, such as: cosmic radiation, electrosta tic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists.
130 Chapter 4 Undetermined Problems The diagnostic problems does not ident ify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the fail ing FRU (do not isolate non-defective FRU).
Chapter 5 131 Top and Bottom View Jumper and Connector Locations Chapter 5.
132 Chapter 5.
Chapter 5 133 Clearing Password Check and BIOS Recovery This section provide you t he standard operating procedures of clea ring password and BIOS recovery for Aspire 5930/5930Z/5730Z Seri es. Aspire 5930/5930Z/5730Z Series prov ide one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery .
134 Chapter 5 BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enabl e this feature to restore th e BIOS firmware to a succes sful one once the previous BIOS flashing process failed.
Chapter 6 135 This chapter gives you the FRU (Field R eplaceable Unit) listing in global configur ations of 5930/5930Z/5730Z Series. Refer to this chapter whenever ordering for parts to rep a ir or for RMA (Return Merchandise Authorization).
136 Chapter 6 Aspire 5930/5930Z/5730Z Series Exploded Diagram.
Chapter 6 137.
138 Chapter 6 Aspire 5930/5930Z/573 0Z Series FRU List Category No. Part Name and Description Acer Part No. ACCESSORY REMOTE CONTROLLER FORMOSA21 RC804V -B EN RT .22700.01 1 REMOTE CONTROLLER FORMOSA21 RC804V -B EU RT .22700.008 Adapter ADAPTER 90W LITEON P A-1900-24AR AP .
Chapter 6 139 TV TUNCER DVB-T MINI TT -1260DA TU.23100.015 CAP ACITIVE BUTTON TM-01 1 19-001 55.AR501.005 MODEM BOARD FOXCONN DELPHI- AM5 V2H 1.5_3.3V FX.22500.022 Cables LAUNCH BOARD CABLE 50.AR501.002 MEDIA BOARD CABLE 50.AR501.005 TOUCHP AD BOARD CABLE 50.
140 Chapter 6 POWER CORD 7A 250V 2PIN KOREA 27.01518.531 POWER CORD 250V 10A 3PIN ISRAEL 27.01518.761 Case/Cover/Bracket/Assembly LOWER CASE W/MODEM CABLE&F AN BRACKET&SPEAKER FOR TV 60.AQE01.001 SPEAKER SUB WOFFER 23.AR501.001 SPEAKER SET 23.
Chapter 6 141 CPU INTEL CORE2DUAL P8400 PGA 2.26G 3M 1066 25W KC.84001.DPP CPU INTEL CORE2DUAL P8600 PGA 2.4G 1066 25W 3M KC.86001.DPP CPU INTEL CORE2DUAL P9500 PGA 2.53G 6M 1066 25W KC.95001.DPP CPU INTEL CORE2DUAL T9400 PGA 2.53G 6M 1066 35W KC.94001.
142 Chapter 6 HDD 120GB 5400RPM SA T A II HGST HTS542512K9SA00 BRONCO-B LF KH.12007.014 HDD 120GB 5400RPM SA T A SEAGA TE ST9120817AS LF KH.12001.032 HDD 120GB 5400RPM SA T A TOSHIBA MK1246GSX LF KH.12004.007 HDD 120GB 5400RPM SA T A WD WD1200BEVS-22UST0 ML125 LF KH.
Chapter 6 143 KEYBOARD 14_15KB-FV3 BLACK E89KS NORWEGIAN (ASPIRE BLACK) KB.INT00.455 KEYBOARD 14_15KB-FV3 BLACK E88KS KOREAN (ASPIRE BLACK) KB.INT00.457 KEYBOARD 14_15KB-FV3 BLACK E93KS JAP ANESE (ASPIRE BLACK) KB.INT00.458 KEYBOARD 14_15KB-FV3 BLACK E89KS IT ALIAN (ASPIRE BLACK) KB.
144 Chapter 6 MAINBOARD MAINBOARD AS5930G INTEL LF PGM45 ICH9 LF FOR MONTEVINA CPU WITH PR_ESA T A MB.AQ201.001 MAINBOARD AS5930 INTEL LF GM45 ICH9 LF FOR MONTEVINA CPU WITH PR_ESA T A MB.AR501.001 MEMORY SODIMM 1GB DDRII667 HYNIX HYMP1 12S64CP6-Y5 LF KN.
Chapter 6 145.
Appendix A 146 Aspire 5930/5930Z/5730Z Series Model RO Country Acer Part no Descriptio n CPU LCD DIMM 1 DIMM 2 HDD 1 (GB) ODD Wire le ss LAN Blueto oth VOIP Phone AS505 1ANW XMi AAP India LX.A V 30C.0 02 AS5051AN WXMi LINPUSIL1 UMAC 1*512/80/ 6L/5R/ CB_bg_0.
147 Appendix A AS505 1AWX Mi PA U S A / Canada - Canadian French LX.A V 30J.00 1 AS5051AW XMi MCECF UMAC 2*512/120/ 6L/5R/ CB_bg_0.3 C_AN AT M K 36 N14.1 WXGA G SO512 MBII5 SO512 MBII5 N120 GB5.4 K NSM8 X ABT_ AT H 5 4 13BG NN AS505 1AWX Mi PA U S A / Canada - Canadian French LX.
Appendix A 148 AS505 1AWX Mi AAP Thailand LX.A V 305.00 4 AS5051AW XMi XPHTH2 UMAC 1*512/120/ 6L/5R/ CB_bg_0.3 C_AN AT M K 36 N14.1 WXGA G SO512 MBII5 N N120 GB5.4 K NSM8 X ABT_ AT H 5 4 13BG NN AS505 1AWX Mi AAP V ietnam LX.A V 305.00 5 AS5051AW XMi XPHVN1 UMAC 1*512/120/ 6L/5R/ CB_bg_0.
149 Appendix A AS505 1AWX Mi TWN GCTWN LX.A V 305.01 2 AS5051AW XMi XPHTC1 UMAC 1*512/120/ BT/6L/5R/ CB_bg_0.3 C_AN AT M K 36 N14.1 WXGA G SO512 MBII5 N N120 GB5.4 K NSM8 X ABT_ AT H 5 4 13BG FOX_ BRM_ 2.0 N AS505 1AWX Mi TWN GCTWN LX.A V 305.01 4 AS5051AW XMi XPHTC1 UMAC 1*512/60/ BT/6L/5R/ CB_bg_0.
Appendix A 150 AS505 1AWX Mi AAP Thailand LX.A V 30J.01 7 AS5051AW XMi MCETH1 UMAC 1*1G/120/ 6L/5R/ CB_bg_0.3 C_AN AT M K 36 N14.1 WXGA G SO1G BII6 N N120 GB5.4 K NSM8 X ABT_ AT H 5 4 13BG NN AS505 1AWX Mi AAP V ietnam LX.A V 30J.01 8 AS5051AW XMi MCEVN1 UMAC 1*1G/120/ 6L/5R/ CB_bg_0.
151 Appendix A AS505 2WXM i AAP Thailand LX.A V 30J.00 9 AS5052WX Mi MCETH1 UMAC 1*1G/120/ 6L/5R/ CB_bg_0.3 C_AN AT T L 5 0 N14.1 WXGA G SO1G BII6 N N120 GB5.4 K NSM8 X ABT_ AT H 5 4 13BG NN AS505 2WXM i AAP V ietnam LX.A V 30J.01 0 AS5052WX Mi MCEVN1 UMAC 1*1G/120/ 6L/5R/ CB_bg_0.
Appendix A 152 AS505 1ANW XMi AAP Philippines LX.A V 30C.0 11 AS5051AN WXMi LINPUSPH 1 UMAC 1*512/60/ 6L/5R/ CB_bg_0.3 C_AN AT M K 36 N14.1 WXGA G SO512 MBII5 N N60G B5.4K NSM8 X ABT_ AT H 5 4 13BG NN AS505 1ANW XMi AAP Malaysia LX.A V 30C.0 12 AS5051AN WXMi LINPUSMA 2 UMAC 1*512/60/ 6L/5R/ CB_bg_0.
153 Appendix A AS505 1AWX Mi EMEA Eastern Europe LX.A V 30J.03 0 AS5051AW XMi MCECS5 UMAC 2*512/100/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII6 SO512 MBII6 N100 GB5.4 K NSM8 X ABT_ BRM4 318BG NN AS505 1AWX Mi EMEA Denmark LX.A V 30J.02 4 AS5051AW XMi MCEDK6 UMAC 2*512/100/ 6L/ 5R_bg_0.
Appendix A 154 AS505 1AWX Mi EMEA Slovenia/ Croatia LX.A V 30J.03 7 AS5051AW XMi MCESI1 UMAC 2*512/100/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII6 SO512 MBII6 N100 GB5.4 K NSM8 X ABT_ BRM4 318BG NN AS505 1AWX Mi EMEA Portugal LX.A V 30J.03 8 AS5051AW XMi MCEPT6 UMAC 2*512/100/ 6L/ 5R_bg_0.
155 Appendix A AS505 1AWX Mi EMEA France LX.A V 30J.02 6 AS5051AW XMi MCEWFR1 1W UMAC 2*512/100/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII6 SO512 MBII6 N100 GB5.4 K NSM8 X ABT_ BRM4 318BG NN AS505 1AWX Mi EMEA Belgium LX.A V 305.01 9 AS5051AW XMi XPHBE1 UMAC 2*512/100/ 6L/ 5R_bg_0.
Appendix A 156 AS505 1AWX Mi EMEA Holland LX.A V 305.02 0 AS5051AW XMi XPHNL1 UMAC 2*512/100/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII6 SO512 MBII6 N100 GB5.4 K NSM8 X ABT_ BRM4 318BG NN AS505 1AWX Mi EMEA France LX.A V 305.02 1 AS5051AW XMi XPHFRA UMAC 2*512/100/ 6L/ 5R_bg_0.
157 Appendix A AS505 1AWX Mi EMEA South Africa LX.A V 305.01 7 AS5051AW XMi XPHSA1 UMAC 2*512/100/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII6 SO512 MBII6 N100 GB5.4 K NSM8 X ABT_ BRM4 318BG NN AS505 1AWX Mi EMEA Norway LX.A V 305.02 4 AS5051AW XMi XPHNO1 UMAC 2*512/100/ 6L/ 5R_bg_0.
Appendix A 158 AS505 2WXM i PA U S A / Canada - Canadian French LX.A V 30J.02 1 AS5052WX Mi MCEUS UMAC 2*512/120/ 6L/5R/ CB_bg_0.3 C_AN AT T L 5 0 N14.1 WXGA G SO512 MBII5 SO512 MBII5 N120 GB5.4 K NSM8 X ABT_ AT H 5 4 13BG NN AS505 2WXM i PA A C L A - Spa n is h LX.
159 Appendix A AS505 1AWX Mi EMEA Russia LX.A V 30J.05 2 AS5051AW XMi MCERU9 UMAC 1*512/100/ BT/6L/5R/ CB_bg_VP _0.3C_AN AT M K 36 N14.1 WXGA G SO512 MBII6 N N100 GB5.4 K NSM8 X ABT_ BRM4 318BG FOX_ BRM_ 2.0 BT Vo I P PCMC IA AS505 1AWX Mi EMEA Holland LX.
Appendix A 160 AS505 1ANW XMi EMEA Middle East LX.A V 30C.0 20 AS5051AN WXMi LINPUSAR 7 UMAC 1*512/60/ BT/6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII5 N N60G B5.4K NSM8 X ABT_ BRM4 318BG FOX_ BRM_ 2.0 N AS505 1ANW XMi EMEA France LX.A V 30C.0 21 AS5051AN WXMi LINPUSFR A UMAC 1*512/60/ 6L/ 5R_bg_0.
161 Appendix A AS505 1AWX Mi EMEA Switzerland LX.A V 30J.06 0 AS5051AW XMi MCESW8 UMAC 2*512/120/ 6L/5R/ CB_bg_0.3 C_AN AT M K 36 N14.1 WXGA G SO512 MBII5 SO512 MBII5 N120 GB5.4 K NSM8 X ABT_ BRM4 318BG NN AS505 1AWX Mi EMEA Portugal LX.A V 30J.06 1 AS5051AW XMi MCEPT6 UMAC 2*512/120/ 6L/ 5R_bg_0.
Appendix A 162 AS505 1AWX Mi EMEA Holland LX.A V 30J.06 9 AS5051AW XMi MCENL6 UMAC 2*512/120/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII5 SO512 MBII5 N120 GB5.4 K NSM8 X ABT_ BRM4 318BG NN AS505 1AWX Mi EMEA Italy LX.A V 30J.07 1 AS5051AW XMi MCEIT7 UMAC 2*512/120/ 6L/ 5R_bg_0.
163 Appendix A AS505 1AWX Mi EMEA Eastern Europe LX.A V 30J.06 8 AS5051AW XMi MCEPL7 UMAC 2*512/120/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII5 SO512 MBII5 N120 GB5.4 K NSM8 X ABT_ BRM4 318BG NN AS505 1AWX Mi EMEA Sweden/ Finland LX.A V 30J.06 7 AS5051AW XMi MCESV5 UMAC 2*512/120/ 6L/ 5R_bg_0.
Appendix A 164 AS505 1AWX Mi EMEA Germany LX.A V 305.05 7 AS5051AW XMi XPHDE7 UMAC 2*512/120/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII5 SO512 MBII5 N120 GB5.4 K NSM8 X ABT_ BRM4 318BG NN AS505 1AWX Mi EMEA Middle East LX.A V 305.06 1 AS5051AW XMi XPHAR1 UMAC 2*512/120/ 6L/ 5R_bg_0.
165 Appendix A AS505 1AWX Mi EMEA Greece LX.A V 305.05 4 AS5051AW XMi XPHEL1 UMAC 2*512/120/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII5 SO512 MBII5 N120 GB5.4 K NSM8 X ABT_ BRM4 318BG NN AS505 1AWX Mi EMEA Israel LX.A V 305.06 9 AS5051AW XMi XPHIS1 UMAC 2*512/120/ 6L/ 5R_bg_0.
Appendix A 166 AS505 1AWX Mi EMEA Russia LX.A V 305.04 9 AS5051AW XMi XPHRU2 UMAC 2*512/120/ 6L/ 5R_bg_0.3 C_AN AT M K 36 N14.1 WXGA SO512 MBII5 SO512 MBII5 N120 GB5.4 K NSM8 X ABT_ BRM4 318BG NN AS505 1AWX Mi EMEA Sweden/ Finland LX.A V 305.05 0 AS5051AW XMi XPHSV1 UMAC 2*512/120/ 6L/ 5R_bg_0.
167 Appendix A AS505 2NWX Mi AAP India LX.A V 30C.0 26 AS5052N WXMi LINPUSIL1 UMAC 1*512/80/ BT/6L/5R/ CB_bg_0.3 C_AN AT T L 5 0 N14.1 WXGA G SO512 MBII5 N N80G B5.
Appendix A 168.
Appendix B 169 This computer ’s compatibility is test ed and verified by Acer’s internal te sting department. All of its system functions are tested under Windows ® XP Home, Windows ® XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have p assed these tests.
170 Appendix B Microsoft ® Windows ® Vista Environment Test Item Specification CRT Port T est CRT Monitor Acer 21 1c 21”, V iewSonic G220F , Vi ewSonic PF790 19” LCD Monitor Acer FP751 17” TFT.
Appendix B 171 PCMCIA T est LAN/Modem Card TDK CardBus Et hernet 10/100 32-Bit CBE-10/100BTX S torage Card Hitachi Microdrive 4G 1394 Card Buffalo 1394 Interface Cardbus (IFC-ILCB/DV) USB2.0 Card IBM EtherJet CardBus Adapter 10/100 Wireless Lan Card (Not recommended fo r wireless ready model) Cisco Wireless LAN Card 802.
172 Appendix B.
Appendix C 173 This section describes online techni cal support services available to he lp you repair your Acer Systems. If you are a distributor , dealer , ASP or TPM, please re fer your technical queries to your local Acer branch office. Acer Branch Of fices and Regional Business Unit s may access our website.
174 Appendix C.
175 A AFLASH Utility 51 Antennas 108 Audio 35 B Battery Pack 60 BIOS 31 vendor 31 Version 31 BIOS Utility 39–51 Navigating 40 Onboard Device Configuration 45 Security 43, 44 System Security 50 Board.
176 media access on indicator 12 Memory Check 113 Model Definition 146 Modem Board 65 N Notebook Manager hotkey 17 num lock on indicator 12 O Online Support Information 173 P Panel 5 Bottom 11 left 5 .
デバイスAcer 5730Zの購入後に(又は購入する前であっても)重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります:
Acer 5730Zをまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはAcer 5730Zの技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Acer 5730Zの取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Acer 5730Zで得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Acer 5730Zを既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はAcer 5730Zの不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Acer 5730Zに関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちAcer 5730Zデバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。