Avayaメーカー15-601067の使用説明書/サービス説明書
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IP Office Embedded V oicemai l Installation Guide 15-601067 Issue 4 (25 May 2006).
Page 2 Embedded Voice mail Installat ion Guide 15-601067 Issue 4 (25 May 2006) IP Office © 2006 Avaya Inc. All Rights Reserved. Notice W hile reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc.
Embedded Voice mail Installat ion Guide Page 3 IP Office 15-601067 Issue 4 (25 May 2006) T a ble Of Content s Introduct ion ...............................................................................................................................
Embedded Voicemail Installatio n Guide Page 4 Embedded Voice mail Installat ion Guide 15-601067 Issue 4 (25 May 2006) IP Office Auto A tten dant Re mote A ccess ..........................................................................................
Embedded Voice mail Installat ion Guide Page 5 IP Office 15-601067 Issue 4 (25 May 2006) Introduction A bout this Guide This guide describes how to install and configure Embedded Voice mail.
Embedded Voicemail Installatio n Guide Page 6 Embedded Voice mail Installat ion Guide 15-601067 Issue 4 (25 May 2006) IP Office.
Embedded Voice mail Installat ion Guide Page 7 IP Office 15-601067 Issue 4 (25 May 2006) IP Office Embedded V oicemail Overvie w IP Office Embedde d Voicemail is supported on the IP Office Small Office E dition and IP Office 406 V2 control units. Embedded v oicemail does not re quire an IP Office li cense.
Embedded Voicemail Installatio n Guide Page 8 Embedded Voice mail Installat ion Guide 15-601067 Issue 4 (25 May 2006) IP Office What's Ne w in IP Office 3.0 There are no chan ges to Embedded Voicemail in release 3.2. The following changes w ere made in version 3.
IP Office Embedde d Voicemail Embedded Voice mail Installat ion Guide Page 9 IP Office 15-601067 Issue 4 (25 May 2006) SNMP Disk Ful l Warning On IP Office syste ms con figured for SNM P, a disk full alarm is generated w hen the embedded voicemail memory card reache s 90% full.
Embedded Voicemail Installatio n Guide Page 10 Embedded Voice mail Installat ion Guide 15-601067 Issue 4 (25 May 2006) IP Office Maximum Simul taneous Co nnections For Small Office Editio n sy stems, this figure may be reduced w henever v oice compression channels are already in use for VoIP call suppo rt.
Embedded Voice mail Installat ion Guide Page 11 IP Office 15-601067 Issue 4 (25 May 2006) Inst alling Embedded V oicemail Overvie w Ensure that yo u have read and fully understood t his documentation before in stalling embedded voicemail .
Embedded Voicemail Installatio n Guide Page 12 Embedded Voice mail Installat ion Guide 15-601067 Issue 4 (25 May 2006) IP Office Setup Information Using the follow ing tables to gather cu stomer in formation before install ation will assist and speed up the installation process .
Installing Embedded Voicemail Embedded Voice mail Installat ion Guide Page 13 IP Office 15-601067 Issue 4 (25 May 2006) Hunt Group Mai lboxes See Hunt Group M ailboxes for detai ls of each feature and Mail box Configuration and Message W ait ing Indication for how to enter the v alues.
Embedded Voicemail Installatio n Guide Page 14 Embedded Voice mail Installat ion Guide 15-601067 Issue 4 (25 May 2006) IP Office Auto A ttendant Setup A uto A ttendant Name: _____ _______________ .
Installing Embedded Voicemail Embedded Voice mail Installat ion Guide Page 15 IP Office 15-601067 Issue 4 (25 May 2006) Menu Actions A ction Key Transfer to Operator Normal Transfer Replay Greeting No.
Embedded Voicemail Installatio n Guide Page 16 Embedded Voice mail Installat ion Guide 15-601067 Issue 4 (25 May 2006) IP Office IP406 V2 Installation The follow ing sections detail the process for insta lling and testin g embedded v oicemail for an IP40 6 V2 system.
Installing Embedded Voicemail Embedded Voice mail Installat ion Guide Page 17 IP Office 15-601067 Issue 4 (25 May 2006) Small Office Embedded Voicemail Installation The follow ing sections detail the process for insta lling and testin g embedded v oicemail for a Smal l Office Edition system.
Embedded Voicemail Installatio n Guide Page 18 Embedded Voice mail Installat ion Guide 15-601067 Issue 4 (25 May 2006) IP Office Configuring an IP Office for Embedded Voicemail The system con figuration for e mbedded voicema il is common to all the IP Office sy stems that supp ort embedded voicemai l memory cards.
Installing Embedded Voicemail Embedded Voice mail Installat ion Guide Page 19 IP Office 15-601067 Issue 4 (25 May 2006) Upgrading Prompts For IP Office 3 .0 and higher, embedded voicemail memory cards are supp lied wi th the necessary promp t files pre-installed .
Embedded Voicemail Installatio n Guide Page 20 Embedded Voice mail Installat ion Guide 15-601067 Issue 4 (25 May 2006) IP Office 9. There should be a folder for each lan guage suppo rted, for ex ample. ENG f or UK English, EN U for US English and so on.
Installing Embedded Voicemail Embedded Voice mail Installat ion Guide Page 21 IP Office 15-601067 Issue 4 (25 May 2006) For a Small O ffice Edition cont rol unit: a. Type cd G723 Fi les and press Ente r . b. Type send723.ba t followed by the IP Office's LAN 1 IP address , for example send723.
Embedded Voicemail Installatio n Guide Page 22 Embedded Voice mail Installat ion Guide 15-601067 Issue 4 (25 May 2006) IP Office.
Embedded Voice mail Installat ion Guide Page 23 IP Office 15-601067 Issue 4 (25 May 2006) User Mailbox Configuration User Mailboxes Embedded voice mail creates a mailbox for each user on the IP Of fice system.
Embedded Voicemail Installatio n Guide Page 24 Embedded Voice mail Installat ion Guide 15-601067 Issue 4 (25 May 2006) IP Office User Mailbox Configuration 1. Start IP Office M anager and receiv e the IP Office configuration. 2. Click User to displ ay the list o f existing users.
Embedded Voice mail Installat ion Guide Page 25 IP Office 15-601067 Issue 4 (25 May 2006) Hunt Group Mailbox Configuration Hunt Group Mailboxes Embedded voice mail creates a mailbox for each hunt group on the IP Office system . Calls are sent to the mailbox only when each avai lable group member has been rung for the group's set ring time.
Embedded Voicemail Installatio n Guide Page 26 Embedded Voice mail Installat ion Guide 15-601067 Issue 4 (25 May 2006) IP Office Hunt Group Mailbox Configuration Embedded voice mail creates a mailbox for each hunt group on the IP Office system .
Hunt Group M ailbox Configuration Embedded Voice mail Installat ion Guide Page 27 IP Office 15-601067 Issue 4 (25 May 2006) Hunt Group Mailbox Access By default no user has access to a hunt group m ailbox until speci fically con figured for such acces s.
Embedded Voicemail Installatio n Guide Page 28 Embedded Voice mail Installat ion Guide 15-601067 Issue 4 (25 May 2006) IP Office.
Embedded Voice mail Installat ion Guide Page 29 IP Office 15-601067 Issue 4 (25 May 2006) Auto Attendant Configuration A uto Attendant O ve rview In addition to basi c voicemail opera tion, the IP O ffice Small Office Edition and IP O ffice 406 V2 supp ort the creation of auto attendants usin g embedded v oicemail.
Embedded Voicemail Installatio n Guide Page 30 Embedded Voice mail Installat ion Guide 15-601067 Issue 4 (25 May 2006) IP Office Example Auto A ttendant Setup The follow ing process show s by example the setu p for an auto attendan t on embedded voicemail .
Auto Attendant Con figuration Embedded Voice mail Installat ion Guide Page 31 IP Office 15-601067 Issue 4 (25 May 2006) 8. Click the A ctions tab. For the Key 0 row , Click the A ction box. Use the drop-dow n that appea rs to select Transfer to Operato r .
Embedded Voicemail Installatio n Guide Page 32 Embedded Voice mail Installat ion Guide 15-601067 Issue 4 (25 May 2006) IP Office 14. Cli ck to send the con figuration change s back to the S mall Office Edi tion system. 15. Foll owing the system reb oot, you should be abl e to record p rompts for the a uto attendant usin g the short codes crea ted.
Auto Attendant Con figuration Embedded Voice mail Installat ion Guide Page 33 IP Office 15-601067 Issue 4 (25 May 2006) Using Short Codes The Auto A ttendant short code featu re can be us ed to connect to a particul ar auto attendant. The Telephone Number field takes the form AA : followed by the Auto Attendant serv ice name.
Embedded Voicemail Installatio n Guide Page 34 Embedded Voice mail Installat ion Guide 15-601067 Issue 4 (25 May 2006) IP Office 5. Create a short code such as the follow ing example: 6. Click OK to add the new short code. 7. In the auto attendan t, select the key that the call er should use.
Auto Attendant Con figuration Embedded Voice mail Installat ion Guide Page 35 IP Office 15-601067 Issue 4 (25 May 2006) Cascading A u to Attendants Using an auto attenda nt short code, one auto atte ndant can be acce ssed from anothe r. For some customers this may provide added flexibility .
Embedded Voicemail Installatio n Guide Page 36 Embedded Voice mail Installat ion Guide 15-601067 Issue 4 (25 May 2006) IP Office.
Embedded Voice mail Installat ion Guide Page 37 IP Office 15-601067 Issue 4 (25 May 2006) Miscellaneous Short Codes Embedded voice mail supports many of the same short codes ava ilable for Voice mail Lite and Voic email Pro. Default Short Codes The follow ing default system short co des can be used wi th embedded voicemail.
Embedded Voicemail Installatio n Guide Page 38 Embedded Voice mail Installat ion Guide 15-601067 Issue 4 (25 May 2006) IP Office Voicemail On/Vo icemail Off These two features switch the div ersion of calls to the user or group mailbox on/off. No telephone number is re quired for either of these features.
Embedded Voice mail Installat ion Guide Page 39 IP Office 15-601067 Issue 4 (25 May 2006) Voicemail Collec t Allows access to a mailbox to collect o r leave me ssages.
Embedded Voicemail Installatio n Guide Page 40 Embedded Voice mail Installat ion Guide 15-601067 Issue 4 (25 May 2006) IP Office Remote Access For this section, w e define Remo te Mailb ox Access as: Accessing a mail box from an ex tension that does not match the mailbox number.
Embedded Voice mail Installat ion Guide Page 41 IP Office 15-601067 Issue 4 (25 May 2006) Backing Up and Restoring Messages The messages on the memory card used for emb edded voi cemail can be backed up a nd restored. Note however that restora tion is a compl ete restore, ove rwriting the current mailbox messa ges and greetin gs.
Embedded Voicemail Installatio n Guide Page 42 Embedded Voice mail Installat ion Guide 15-601067 Issue 4 (25 May 2006) IP Office Loading Other Files onto the Memory Card The Compact Flash memory card used with the Smal l Office Edition and IP406 V2 sy stems can be used to store files other than those used for embedded voicemai l.
Embedded Voice mail Installat ion Guide Page 43 IP Office 15-601067 Issue 4 (25 May 2006) Index 0 0mS PRN, 21 1 10days, 21 running, 21 1mS PRN, 21 2 24-hour, 12 uses, 12 2secs, 21 4 40mins, 21 46XXupgrade.
Embedded Voicemail Installatio n Guide Page 44 Embedded Voice mail Installat ion Guide 15-601067 Issue 4 (25 May 2006) IP Office Create, 32 Auto Attendant DS S Ke y, 32 Auto Attendant Sp eed Dial, 32 .
Index Embedded Voice mail Installat ion Guide Page 45 IP Office 15-601067 Issue 4 (25 May 2006) IP Office 3.0 Adm inistrator App lication, 19 Memor y Card, 17 Install, 16, 17 Memor y Expansion Card, 1 6, 17 Installation Over view, 11 Integral, 18 set, 18 Internal ringback , 9 IP, 19, 42 IP 401 2.
Embedded Voicemail Installatio n Guide Page 46 Embedded Voice mail Installat ion Guide 15-601067 Issue 4 (25 May 2006) IP Office N Name, 30, 32, 34, 37, 38 Name, 32 Name.
Index Embedded Voice mail Installat ion Guide Page 47 IP Office 15-601067 Issue 4 (25 May 2006) TFTP Server IP Address, 19, 42 Voicemail Recept ion, 23 Setup Inform ation, 12 Short Codes, 27, 37, 40 S.
Embedded Voicemail Installatio n Guide Page 48 Embedded Voice mail Installat ion Guide 15-601067 Issue 4 (25 May 2006) IP Office Voicemail Em ail, 9 Voicemail Lite, 7 , 18, 37 running, 7 Voicemail Off.
Index Embedded Voice mail Installat ion Guide Page 49 IP Office 15-601067 Issue 4 (25 May 2006).
Embedded Voicemail Installatio n Guide Page 50 Embedded Voice mail Installat ion Guide 15-601067 Issue 4 (25 May 2006) IP Office Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particula r order or contract.
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