AvayaメーカーC420の使用説明書/サービス説明書
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JC; Reviewed: SPOC 9/ 14 /2010 Solution & Interoper ability Test Lab Application Note s ©2010 Avaya Inc. All Ri ghts Reserved. 1 of 16 PlantronicsC4 20 Avaya Solution & Interoper ability Test Lab Application Notes for Plantronics Blackwire C420 Headsets with Avaya IP Softphone, Avaya IP Agent and Avaya one- X® Communicator - Issue 1.
JC; Reviewed: SPOC 9/ 14 /2010 Solution & Interoper ability Test Lab Application Note s ©2010 Avaya Inc. All Ri ghts Reserved. 2 of 16 PlantronicsC4 20 1.
JC; Reviewed: SPOC 9/ 14 /2010 Solution & Interoper ability Test Lab Application Note s ©2010 Avaya Inc. All Ri ghts Reserved. 3 of 16 PlantronicsC4 20 2. Reference Configuration Figure 1 illustrates the test config uration used to verif y the Plantronics solution.
JC; Reviewed: SPOC 9/ 14 /2010 Solution & Interoper ability Test Lab Application Note s ©2010 Avaya Inc. All Ri ghts Reserved. 4 of 16 PlantronicsC4 20 3.
JC; Reviewed: SPOC 9/ 14 /2010 Solution & Interoper ability Test Lab Application Note s ©2010 Avaya Inc. All Ri ghts Reserved. 5 of 16 PlantronicsC4 20 4.1. Configure Stat ion for A vaya IP Softph one or Av aya one- X Communicato r Use the add station n command, where n is an available extension in the dial-plan.
JC; Reviewed: SPOC 9/ 14 /2010 Solution & Interoper ability Test Lab Application Note s ©2010 Avaya Inc. All Ri ghts Reserved. 6 of 16 PlantronicsC4 20 4.2. Configure Stat ion for A vaya IP A gent Use the add station n command, where n is an available extension in the dial-plan to create a new station to be used by Avaya IP Agent.
JC; Reviewed: SPOC 9/ 14 /2010 Solution & Interoper ability Test Lab Application Note s ©2010 Avaya Inc. All Ri ghts Reserved. 7 of 16 PlantronicsC4 20 4.3. Configure IP C odec Set The following screen shows the codec set configuration that was used during the te st.
JC; Reviewed: SPOC 9/ 14 /2010 Solution & Interoper ability Test Lab Application Note s ©2010 Avaya Inc. All Ri ghts Reserved. 8 of 16 PlantronicsC4 20 Plantronics Blackwire C420 Headset is automatically detected in Microsoft Windows as Plantronics C420 .
JC; Reviewed: SPOC 9/ 14 /2010 Solution & Interoper ability Test Lab Application Note s ©2010 Avaya Inc. All Ri ghts Reserved. 9 of 16 PlantronicsC4 20 6. Configure A vaya IP Agent After logging into Avaya IP Agent, select Audio Tuning Wizard from the menu as shown below.
JC; Reviewed: SPOC 9/ 14 /2010 Solution & Interoper ability Test Lab Application Note s ©2010 Avaya Inc. All Ri ghts Reserved. 10 of 16 PlantronicsC4 20 Select Headset or Handset . Click Next and follow the remaining procedures to tune the a udio.
JC; Reviewed: SPOC 9/ 14 /2010 Solution & Interoper ability Test Lab Application Note s ©2010 Avaya Inc. All Ri ghts Reserved. 11 of 16 PlantronicsC4 20 7. Configure A vaya one -X Communicat or After logging into Avaya one-X Communicator, select Settings Ge neral Settings from the menu as shown below.
JC; Reviewed: SPOC 9/ 14 /2010 Solution & Interoper ability Test Lab Application Note s ©2010 Avaya Inc. All Ri ghts Reserved. 12 of 16 PlantronicsC4 20 Plantronics Blackwire C420 Headset is automatically detected in Microsoft Windows as Plantronics C420 .
JC; Reviewed: SPOC 9/ 14 /2010 Solution & Interoper ability Test Lab Application Note s ©2010 Avaya Inc. All Ri ghts Reserved. 13 of 16 PlantronicsC4 20 9. General T est Approach and T est Result s All test cases were performed manually . The following features were verified: Placing calls to the voicemail system.
JC; Reviewed: SPOC 9/ 14 /2010 Solution & Interoper ability Test Lab Application Note s ©2010 Avaya Inc. All Ri ghts Reserved. 14 of 16 PlantronicsC4 20 10. V erification S te p s From the Windows Control Panel, open Sounds and Audio Devices and click the Audio tab.
JC; Reviewed: SPOC 9/ 14 /2010 Solution & Interoper ability Test Lab Application Note s ©2010 Avaya Inc. All Ri ghts Reserved. 15 of 16 PlantronicsC4 20 12. Additional Refe rences This section references the Avaya and Plantronics documentation that are releva nt to these Application Notes.
JC; Reviewed: SPOC 9/ 14 /2010 Solution & Interoper ability Test Lab Application Note s ©2010 Avaya Inc. All Ri ghts Reserved. 16 of 16 PlantronicsC4 20 © 2010 Avaya Inc. All Rights Reserved. Avaya and the Avaya Logo are trademarks of Avay a Inc.
デバイスAvaya C420の購入後に(又は購入する前であっても)重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります:
Avaya C420をまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはAvaya C420の技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Avaya C420の取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Avaya C420で得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Avaya C420を既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はAvaya C420の不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Avaya C420に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちAvaya C420デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。