AvayaメーカーDEFINITY 4606の使用説明書/サービス説明書
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DEFINITY ® 4606 IP T elephone Release 1 User ’ s Guid e 555-2 33-775 Issue 1 Comco de 70 02064 44 July 2001.
Cop yri gh t 2001, A vaya, Inc . All Rights Reserved Not ic e Every effort was mad e to ensu re th at the informa tion in this book was co mp lete and ac cu r at e at th e tim e of prin ting . How ev er, info rm atio n is subj ec t to ch ange. A vay a W eb Page The W o rld Wide W eb home p ag e for A vay a is: http: //www .
Part 15 : Pe rson al Com pute r Statement. T his e qui pmen t has been cert if i ed to comply with the li mits for a Class B compu ting de vice, pursua nt to Sub part J of Part 15 of FC C Rules. Only periphera l s (com pu ting inpu t/ out put dev ices, te rmina ls, p rinte rs, etc.
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Contents Issue 1 July 2001 v Abou t This Docu ment xi ■ Purpos e xi ■ Inten ded Au dienc e xi ■ Issu e Da te xi ■ How to Us e This Doc ument xi ■ Doc ument Or ganiz ation xii ■ Conv en tio.
Contents vi Issue 1 Ju ly 2001 4 Call Handling Features 4-1 ■ Introdu ct ion 4-1 ■ Confe rence 4-1 Adding another part y to a call 4-1 Adding a held call to the c urrent call 4-2 Droppin g the l a.
Contents Issue 1 July 2001 vii ■ Automa tic Int ercom 5-4 ■ Butt on View 5-5 View ing t he fe atu r e pr ogram med on a Line/Fea ture button 5-5 ■ Call Disp lay 5-5 ■ Call Forwar ding 5-5 Temp.
Contents viii Issue 1 Ju ly 20 01 ■ Progr am Abbr evia ted Dialin g 5-13 Progr ammin g or re-pr ogramm ing a s ingle Abbre viated Di aling but ton on a Line/F eature b utton us ing th e Program feat.
Contents Issue 1 July 20 01 ix 7 IP Telephone Management Features 7-1 ■ Introdu ct ion 7-1 ■ Interpr eting Ri nger To nes 7-1 ■ Pers ona li zi ng You r Tele pho ne ’ s Ringing Patt ern 7-3 Sel.
Contents x Issue 1 July 2001.
Issue 1 Ju ly 20 01 xi About This Document Purpose The DEFINI TY ® 4606 IP T elephone Us er ’ s Gu ide de scribe s the 4 606 IP T ele phone ’ s oper ation a nd functio nalit y . Intended Au dience This doc ument i s intende d for t elepho ne users who ha ve a 4 606 IP T elephon e at their de sks.
About This Docum ent xii Issue 1 J uly 2001 Document Organization This g uide c ontain s the f ollowi ng ch apters: Chapter 1 , 4606 IP T elepho ne Descr iption Describes each eleme nt on the face of the te lephon e. Chapter 2 , Using Progr ammable Button s Explai ns how to progr am certa in Line/Fea ture butto ns for ad ditio nal functiona lity .
Conv ent ions U sed Issue 1 Ju ly 2001 xiii Conventions Used This g uide uses the fo llowing te xt ual, sym bolic, a nd typo graphic conven tions to help you interpr et info rmation.
About This Docum ent xiv Issue 1 July 2001.
Issue 1 July 20 01 1-1 1 4606 IP T elephone Description Introduction This cha pter intr oduce s yo u to the layout of the 4606 IP T e lephon e. It pr ovides a descripti on for ea ch fun ctiona l butto n and o ther phone charac teristi cs.
1-2 Issue 1 J uly 200 1 Match the num bered ca llout s on th e 4606 i llustr ation t o the de script ions below . 1. Display - The disp lay scr een h as two lin es of 16 c haracte rs each .
Issue 1 July 20 01 2-1 2 Using Programmable Buttons Introduction Y our 4606 IP T el ephone has s ix Line /Featur e button s, some o f whic h are dedicate d to in comin g and o utgoing call s. The r emai ning L ine/Featu re bu ttons can b e progra mmed b y your T elephon e System Admi nistrato r to pr ovide additiona l phon e fu nctional ity .
2-2 Issue 1 J uly 200 1 IP T e lephone Features A vailable on Programmable Line /Feature Buttons Regardle ss of whether a sp ecific f eature is avai lable on a Line /Feat ure button , or via an Ac cess Code, yo u can fin d procedu res fo r all 46 06 IP T elep hon e features in Chap te r 5, “ IP T elepho ne Featur es .
Issue 1 July 20 01 3-1 3 Using the Disp lay Screen Introduction The DEFINI TY ® 4606 IP T el ephone has a 2-li ne by 16 char acter disp lay (s creen) area loc ated a t the top third of the phon e.
3-2 Issue 1 J uly 200 1 Lower Display Li ne Line/Fea ture Button In formation Line/Fe ature butto n info rmation i dentif ies the l ine being used. Each of th e six Line/Fe ature butto ns is given a n alph abetic de signa tion of a thro ugh c (left colu mn) a nd d through f (right column) .
Issue 1 July 20 01 4-1 4 Call Han dling Features Introduction Call - h and li ng f e atu r es a re t hos e you w o ul d us e w hil e a c all is i n pr ogre ss or whi le making a call .
4-2 Issue 1 J uly 200 1 Adding a he ld call to the current call 1. P ress . The curr ent li ne and the held l ine li ghts f lutter. 2. Press the line button o f the hel d call.
Mute Issue 1 July 20 01 4-3 Mute During a n active call , the Mu te feature prev ents the pa rty w ith whom you are speaki ng from hearing you. This fea ture i s most c ommon ly us ed in conju nctio n with th e Speakerph one, bu t can b e used to hold an off-line con versat ion at any time d uring a cal l.
4-4 Issue 1 J uly 200 1 Plac ing a call wi thou t lif tin g the hand se t or using the Speakerpho ne with any feat ure 1. P ress . The Spe aker/Mut e indi cator above l ights and voic e contr ol is handled b y the s peaker. 2. P lace or answ er the cal l , or ac cess th e sel ected f eatu re.
Transfer Issue 1 July 20 01 4-5 T ran sf er The T ran sfer feat ure lets you tr ansf er a cal l from your telep hone to anothe r extensi on or outs ide numb er . Sending a call to ano ther telephon e 1. With the c all ac tive (or with on ly one h eld call and n o active calls) , press .
4-6 Issue 1 J uly 200 1.
Issue 1 July 20 01 5-1 5 IP T elephone Features Introduction This cha pter cont ains procedure s for us ing DEFI NITY ® pho ne featu res. Depending on how y our 4606 IP T elepho ne was set up by yo u.
5-2 Issue 1 J uly 200 1 Wheth er your DEFINIT Y ® IP tel ephone system uses ac cess codes and/or f eature buttons, b e sur e to ch eck with your System Admi nistrato r to find out you r pho ne syste m ’ s sp ecif ic con figur ati on.
Abbrev iated D ialin g (AD ) Issue 1 July 20 01 5-3 Abbreviated Dialing (AD) The Abb reviate d Dialing (AD) fe ature lets you acce ss stor ed num bers for qu ick and ea sy dial ing. T he num bers st ored can be a c omple te or p artial te lephon e number , a trunk code (to a ccess an ou tside l ine), an exten sion or a fe ature A ccess Code .
5-4 Issue 1 J uly 200 1 Automatic Callback The Auto matic Cal lback f eature sends y our p hone a priority ring, indicati ng the previo usly bus y or un answered extensi on you dialed i s now avai labl e.
Button View Issue 1 July 20 01 5-5 Button V iew The Butt on View feat ure lets you dis play the name of the f eature that ha s been progra mmed on any of y our telep hone ’ s Line/Fea ture (c all appea ranc e) buttons . V iewing the f eature progra mmed on a Line/Feature button 1.
5-6 Issue 1 J uly 200 1 Can cel ing C all Forw ar ding 1. If your S ystem A dmini strator has p rogram med one of the L ine/Feat ure buttons to repres ent Cal l Forward ing Cance l, pres s that b utton, or Dial the Ca ll For ward C ancel Ac cess C ode with the pho ne off-hook.
Call Pick up and Directed Call Pick up Issue 1 July 20 01 5-7 Call Pickup and Directed Call Pickup The Call Picku p featur e let s you ans wer a ca ll at your telephone for an other extensi on in you r ca ll pick up gr oup.
5-8 Issue 1 J uly 200 1 Directory The Dir ectory feature a llows you to search a store d lis t of tele phone number s by keying in the name of the per son whos e numb er yo u want u sing the d ial pad.
Exclu sion Issue 1 July 20 01 5-9 Exclusion The Ex clusio n featur e allows multi -appear ance us ers t o preven t other multi-a ppearanc e us ers hav ing th e sam e extens ion from bri dging on to an e xisting call .
5-10 Issue 1 J uly 2001 Internal Auto A nswer (Hand s Fr ee Answer) The Inter nal Auto Answ er (o r Hands- Free Answer o n Interco m) fea ture lets your Speaker phone -equippe d telep hone au tomatic ally g o off-hook to answ er in ternal call s. Answering int ernal ca lls automati cally 1.
Pause ( Durin g Abbrev iated Dialing) Issue 1 July 2 001 5-11 Leaving a message after dialing an e xtensio n (in response to a busy or coverage tone, no answer or Hold stat us) 1.
5-12 Issue 1 J uly 2001 Priority Calling The Prio rity Cal ling f eature le ts yo u plac e an i nternal c all with a dis tinctive ring (usual ly a 3 -burst ring) t o indica te you r call n eeds immedi ate atte ntion.
Progra m Abbre viated Di aling Issue 1 July 2 001 5-13 Program Abbreviated Dialing T o be program mable for abbrev iated d ialing, a Line/ Feature button m ust be admin istered for the A bbrevia ted Dia ling fe ature.
5-14 Issue 1 J uly 2001 8. T o en d progra mming, ha ng up by press ing or lif ting an d replac ing the han dset. Programming or re -programming a si ngle Abbrevia ted Dialing button on a Line/Feature button using a n AD Access Code Use this procedu re on ly if your Sy stem Admin istrator h as pr ogramme d an Abbrev iated D ialin g Acces s Code.
Release Issue 1 July 2 001 5-15 Release The Rele ase fe ature all ows an agent o n an ACD ( Automa ted Call Di aling) call to be relea sed from that c all. Thi s featur e is use d in conj uncti on with other ACD features . Ringer Off The Ring er Off featur e stops y our phone from ringin g.
5-16 Issue 1 J uly 2001 Send All Calls The Send All Ca lls featur e lets y ou tempo rarily s end you r calls to t he exten sion of a perso n desi gnated by the Sy stem Adm inis trator to answe r them whe n you canno t.
Stored Nu mber (View) Issue 1 July 2 001 5-17 Stored Number (V iew) The Stor ed Num ber fe ature le ts you disp lay: ■ The numb ers stored i n Abbr eviated Diali ng (AD) loca tions ■ The numb er you l ast dial ed V iewing eith er the last number dialed or a number st ored on an AD button 1.
5-18 Issue 1 J uly 2001 Whisper P age (Activate) The Whi sper Page featur e lets y ou make an announ cemen t to a pe rson at another e xtensio n who is curr ently on a call ; only th e person being paged h ears the ann ounce ment.
Whisper Pag e Ans wer Issue 1 July 2 001 5-19 Whisper P age Answer The Whi sper P age An swer featu re le ts you s peak with a p erson who pages you while yo u are on a ca ll.
5-20 Issue 1 J uly 2001.
Issue 1 July 20 01 6-1 6 Retrieving V oice Messages Mes sage R etri ev al Y our mes sage indi cator l ights whe n a cal ler has left you a mess age. B ecause voice m ail s ystems are a dministe red d ifferently am ong custo mers, c heck y our office proced ures for message re trieval .
6-2 Issue 1 J uly 200 1.
Issue 1 July 20 01 7-1 7 IP T elepho ne Management Features Introduction This cha pter exp lains h ow to inter pret bot h the d ifferent rin ger tones you hea r and the telep hone ’ s indic ator light s. Also covered ar e testin g your telepho ne to be sure it is op erati ng proper ly , and p ersonal izin g your p hone ’ s ring ing pat tern.
7-2 Issue 1 J uly 200 1 Feedback (Handset ) T ones Meaning Busy --- --- --- L ow-pitch ed, rapid ton e ( repeated 60 t imes per minu te), signify ing th e numbe r dia led is i n use.
Person alizing Yo ur Teleph one ’ s Ringing Pa ttern Issue 1 July 20 01 7-3 Personalizing Y o ur T e lephone’ s Ringing Pattern The Sel ect Ring f eature lets you c hoose your own persona lize d rin ging pa ttern from amo ng eigh t different patt erns.
7-4 Issue 1 J uly 200 1 Te s t i n g Y o u r P h o n e The T es t featu re le ts yo u verify th at your tele phone ’ s lights a nd dis play are operatin g pro perly . T esting the t elephone’ s lights and display With the p hone i dle, pr ess an d hold .
Issue 1 July 20 01 8-1 8 Using a Headset or Specialized Handset Introduction This cha pter d escrib es the headsets and s pecia lized ha ndsets that a re compa tible with your IP telep hone.
8-2 Issue 1 J uly 200 1 Operating a Hea dset Headset op eration must be admin istered by your System Adminis trator and requires either a n M12LU Modula r Ba se Unit ( PEC 31 24-022) or a 3124 -HIC: Attenu ation (he adset adap ter) Cor d (PEC 3124- HIC).
Issue 1 July 20 01 9-1 9 T rou bles ho oting Introduction The DEFI NITY 46 00-Ser ies IP T elephones are re lativel y troubl e-free. The Bas ic T roubleshoo ting c hart pro vides th e most c ommon p roblems an end user mi ght encounter.
9-2 Issue 1 J uly 200 1 Characte rs do not ap pear o n the D i splay sc reen See "Ph one doe s not a ctivate after conne cting it the first ti me" ab ove. Check th e power s ource to be sure your telephone is rec eiving power. Check al l lines into the phone to be su re it is prop erly c onnected.
Basi c Tro ubl es hoo ting Issue 1 July 20 01 9-3 Echo, no ise or static when using a headse t; hands et operatio n works prop erly Check th e headset connec tion.
9-4 Issue 1 J uly 200 1 Resetting and Power Cycling the IP Te l e p h o n e Reset you r IP T elephon e when o ther Troubleshooti ng sug gestions do not correct the probl em. Use a Pow er Cycle wi th the a pproval of you r Sys tem Adm inistr ator only when a reset does n ot resol ve the problem .
Resetting and Po wer Cy cling th e IP T elephone Issue 1 July 20 01 9-5 Power cycli ng the phone Use the po wer cyc le with your S ystem Ad ministr ator ’ s a pproval only if t he bas ic or progra mmed res et proce dure can not be p erforme d or d oes not c orrect the problem : 1.
9-6 Issue 1 J uly 200 1.
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