Smart Technologiesメーカー4.5の使用説明書/サービス説明書
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S MART Bri dg it ® 4.5 W in d o w s op erati ng s ystems I ns ta ll a t io n and s y ste m admin is tr a t or's g ui d e.
Tra dem a rk not ic e SMART Bridg it, SMART Bo a rd, S M ART M e e ting P ro, S M ART Not eb o o k, smartte ch , th e S M ART log o a n d a ll SMART ta g line s are trad e marks or r e g iste r e d trad e marks o f SMARTTe ch n o log ie sUL C in th e U.
Con ten ts Intr odu cing SMA R T B ridgit con f er e nc ing s of t w ar e 1 Softw a r e c om p on e n ts 1 G lob a l Ser ve r N etw or k (G SN ) o p t ion 4 SMAR T Sc he d u ler 4 SMAR T Sc he d u .
B a ndw idth a n d sc a lab i l ity 5 3 Ban d width re q u ir e me n t s 5 4 Ex am p les of ba n d wi d t h r eq u ir e me n ts 54 Sc alin g SMAR T Br id g it 5 5 A ppe nd i x A : Tro ubles ho ot i.
Int ro du cing SMAR T B ridg it con fer e ncing so ftwar e Softw a r e c om p on e n ts 1 SMAR T Br id git Ser ver softw a r e (Wind o ws on ly) 1 SMAR T Brid g it Adm inist r a t ion T o ols 2.
SMA R T Bri dgit A dmi nist ra t ion To ols SMAR T Br id git Ser ver softw a r e also includ e s an Ad min is t r atio n To o ls ap p lication . Y o u c an u se SMAR T Br id git Admin ist ra tio.
SMA R TB ri dgit co nf e re nc i ng s of tw a re a nd SMA R T Me e t i ngPro™ s of t wa re SMAR T B r idg it c on f er en cing soft w ar e is integ ra t ed wit h S MAR T Me etin g .
Gl ob al Se rver N etw or k (G S N) o ption Th e SMAR T Br idg it Glo b al Se r v e r N e t w or k (G S N ) i s a ne tw or k of SMAR T Brid g it s e rve r s at d if f er en t g e og ra ph ical lo c atio ns.
Inst alling SMA RT Bridg it soft war e Pre pa rin g for in st alla tion 6 SMAR T B r idg it s er v er r eq u ir em e nts 6 Softw a r e lic en s ing 7 Ma n a gin g s oft w ar e lic en ses pu r ch.
Th is cha p ter c on t ain s i n f o r ma t ion y ou w ill n e e d t o p r e pa re for inst a llation as well a s p ro c ed ur es tha t w ill lea d you thr ou gh the in s t alla ti o n pr oce s s of SMAR T Br idg it s oft w ar e an d it s op t ion s.
S o ftw ar e lic e ns ing D u r ing th e 60 -d ay f re e evalu a tion p e r iod . Af t er the e v alu ation ver s ion e xpir es, user s c an n o lon g e r con d u c t me e t ing s on th e s er v er a nd mu s t pu rcha s e an d act iv ate a s oftw a r e lic en s e.
Priva te loca l a re a net wo rk ( LAN ) use If y ou r S MAR T B r idg it s er v er will b e u s e d on ly in a pr iv ate LAN, y ou n ee d a c c e s s t o t h e f o llowing comp on e n t s o f y o .
A dmi nist ra to r right s Af t e r y ou in s t all an d con figu r e SMAR T Brid g it s e rve r s o f t w ar e, y ou m ay w an t t o ad minist er t he ser v er to c he ck infor matio n s uch a s pe rfo rm a nce log s an d use re c or ds.
Pas sw ord t y pe D e sc ription Ser v er a c c ess p a s s w or d An op t ion al p a s s w or d t ha t a mee t ing p ar tic ipa n t u s e s w he n c on ne ct ing to a SMAR T Brid g it ser ver . The se rve r acc e s s p ass w or d allo w s the p a r t ic ipa nt t o a c c e s s t he se r v er a nd view t he list of me e t ing s on it.
g To ch ec k i f yo ur publi c doma i n name re so l ve s to a n I P add re s s 1 . Sele c t S t a rt > R un o n the com pu t er whe re you ' l l inst a ll t he SMAR T Brid git ser v er soft w ar e. 2 . Type c m d , a n d t h e n pr ess EN TER .
l Fir e w a lls f or th e c lien t s ho uld a llo w ou t bo un d c o mmu n ic a t ion fr o m t h e c lien t on a l l s pe c if ied p o rts. Fo r b e s t p e rfo r ma n c e, allo w inb o u nd T C P an d UD P t r affi c to t he ser v er o n t he d e fau lt p o r t s s p ecif ied in t h e f o llowing tab le.
N N O T E Alt ho ug h pr o xy s er ver s pr otect inte r na l n e t w o r k s f r om in t r ud er s , t he y un avoid a b ly intr o du c e n e t w or k laten c y .
W i t h VoI P aud i o an d w eb c am v i de o W i ndo ws l 2 . 0 GHz p r oce s s or l 2 G B R AM l Bro ad ba nd Inter ne t c on ne ct ion Ma c l 2 . 0 GHz I n t e l pr ocess or l 2 G B of R AM l Bro a.
N N O T E You ca n do w nlo a d o r up da t e S MAR T s oftw a r e do w nlo a d s f r o m s ma r t t e c h.c o m/do wnlo a d s . S M AR T Sc he d ul er r eq uir e m en ts Mini mum co mput e r re quire m en t s SMA R T Sche duler s e rv er re quire ment s l 2 .
I nst all ing S MART Br idg it server s oft ware In tr o du cti on W he n inst allin g S MAR T B r idg it s er v er softw a r e, c on s ide r t he follo w i n g po ints : l If y ou in st all SM.
4 . R e ad th e a gr ee men t . I f y ou a c c ep t , c lic k I a c ce pt , a nd th en clic k N ex t . N N O T E If y ou wan t t o k ee p a h a r d c op y of t he a gr ee me n t for you r re c or d s , cl ic k Print . Th e Dest ina t ion Fo lde r dia log b o x a pp ea rs.
9 . C o nfig ur e t he p or t s using th e f ollo w i n g op t ion s : Prim ar y TC P po rt By de f au lt , SMAR T Brid git con f er e n c ing so f t w a re u s es po rt 80 a s it s p r ima r y po rt.
1 1 . Op t ion ally, c re ate t he follo w i n g pa s s w or ds f or ser v er p a ss w o r d s ecu rity : Ser v er a c c ess p a s s w or d An op t ion al p a s s w or d t ha t a mee t ing p ar tic ipa n t u s e s w he n con n e c t ing to a SMAR T B r idg it s er v er .
U p gr a di n g SMAR T B ri dg it se rv e r so ftw ar e g To upgr a de y our SMA R T B ridgit se rv er s of t w ar e 1 . G o t o s ma r t t e c h.com/do w nlo a d s . 2 . D o w nlo ad SMAR T B r idg it s oft w ar e an d ru n the Conf e re nce S e rv ice s Set up.
Af t e r y ou a c t iv ate t h e pr od uct k ey, y o u r s er v er so f t w ar e infor ma t ion a pp ea r s in the L ic e n s es fo r sele c ted ser v er t a ble , t he r ela ted st atu s c h an ge s t o A c t iv a t e d , a n d y ou h ave 50 0 inst alle d l ic e nse s .
g To ac tiva te y our l i ce nse b y pho ne 1 . C a ll S MAR T Te c hn ic al Sup po rt ( sma r t t e c h.c o m/c on tact s up po rt ) a n d re qu e st y ou r pr od uct k ey a n d inst a llation ID . Th e Sup po rt re pr e sen tativ e uses y ou r pr od uct k ey an d inst alla tion ID t o c re ate an d pr ovide you r a c t iv a t ion key.
Con figur i ng th e ser ver soft war e Setti n g pa s s w or ds 2 3 C h an gin g t he ser v er a cc ess pa s s w or d 23 C h an gin g t he me eting cr ea t ion p ass w or d 24 C h an gin g t he a d mi.
g To ch a nge s e rv er ac ce ss pa ss wor ds 1 . D o ub le- c li c k the SMAR T B ridgi t A dmi ni st ra t i on Tools ic o n on th e s e r v er ' s de sk t op , an d the n cli c k the Se cu rity ta b . 2 . Sele c t S e rv e r ac ce ss pa s sw ord in the Clien t a c c e s s pa s s w or ds ar ea .
3 . Type the p ass w or ds y ou wan t t o use. U s e a s em ic olo n t o s ep ar a te multiple p ass w or ds (for e x a mp le, a pp le;ba na n a ; p ea r) .
g To a s s i gn a n A PI a uth oriz a tion pa ss wor d 1 . D o ub le- c li c k the SMAR T B ridgi t A dmi ni st ra t i on Tools ic o n on th e s e r v er ' s de sk t op , an d the n cli c k the Se cu rity ta b . 2 . Sele c t A P I aut horiz at i on pa ss wor d in the Se r v er a c c ess pa s s w or ds ar ea .
D is a bl in g re m ot e co ntr o l To pr eve nt p re s en t er s f ro m sha rin g c on t ro l o f t h e ir com pu t er s w it h o the r pa rtic ipa nts , disab le the r e mo t e c o ntr o l s ett ing in SMART Br idg it Admin ist ra t ion To ols. g To disa ble re mot e c ont rol 1 .
g To di s a ble te xt c hat in S MAR TB ridgi t mee tings 1 . D o ub le- c li c k the SMAR T B ridgi t A dmi ni st ra t i on Tools sho r tc ut on the ser v er ' s d e s k t op , a n d t he n c lic k t he O pt i ons tab . 2 . C le ar th e Enab l e C hat ch eck b ox.
2 . C le ar th e Enab l e K noc k c he c k bo x . N N O T E S o Th e Kn ock fea tur e is a v aila ble in a ct iv e me e t in gs un t il t he y e n d . o Th e Kn ock fea tur e is d is ab led in n e w me e t in gs an d t he Knoc k to Join b u t t on d oe s n't a p pe ar to p ar t ic ipa nts t rying to jo in t he m ee t ing .
2 . C le ar th e Enab l e A udio c he ck bo x. N N O T E S o Me e ti n g au dio is availa b le in a c t iv e me etin gs un t il the y en d . o Me e ti n g au dio is disab l e d in ne w mee t ing s . g To s e lec t a de fa ul t a udi o opt i mi z at ion wh en u s i ng VoIP 1 .
Ma na gin g a Glob al S er ver Networ k (GSN ) Ab ou t the Glob al S erver Net work (G S N) A SMA R T B rid git GSN is a n etw o r k of SMAR T B rid git s er v er s in d if fer e n t g eo gr ap hical l o c atio ns. A G SN op timiz es ba nd wi d t h an d re du c es l a t e ncy f o r e nte r pr is e S MAR T Brid g it d ep loyme nt.
g To s e t u p y our loc a l GSN s e rv er 1 . D o ub le- c li c k the SMAR T B ridgi t A dmi ni st ra t i on Tools sho r tc ut on the ser v er ' s d e s k t op , a n d t he n c lic k t he Se rv ers ta b . 2 . Type a n ame for yo ur se rve r in t he Desc r iptio n bo x in t he Se r ver setup in f or mation ar ea .
R e m ov in g a lo ca l se rv e r fro m a GSN g To re mov e a SMA R T B ridgit se rve r fro m a GSN 1 . D o ub le- c li c k the SMAR T B ridgi t A dmi ni st ra t i on Tools sho r tc ut on the ser v er ' s d e s k t op . 2 . C lic k t h e Ser ve rs tab .
3 . C lic k A pply . Th e n e w info r ma t ion is pu s he d to all o t h er se r v er s in t he G SN . E n di ng a G S N m ee ti ng g To e nd a mee ting on t he loca l G SN se rv e r 1 .
S e le ct in g o r vie w in g se rv e r inf o rm a tio n g To se l ec t or view a G SN se rv e r 1 . D ou ble -clic k t he SMAR T B ridgit ic on o n y ou r de s k t op .
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A dm iniste rin g the se rve r soft war e Abo ut SMAR T B r idg it A d min is t r atio n To o ls 3 7 Viewing st a t us info r ma t ion 3 8 Viewing a c t iv e mee t ing s 3 8 Bro ad c ast ing me s s ag.
Vie wing st a tus informat ion You ca n use SMAR T B r idg it A d min is t r atio n To o ls t o v iew s t atu s info rm a t ion fo r SMAR T B r idg it Ser v er softw ar e , in c lud ing a ct iv e mee t ing s, lic en ses an d ser ver u sag e. V ie w in g a ct iv e m ee tin gs g To vie w ac tive me et ings 3 .
V ie w in g s ta tu s in fo rm at io n g To vie w st at us i nf orma tion 3 . D o ub le- c li c k the SMAR T B ridgi t A dmi ni st ra t i on Tools sho r tc ut on the ser v er ' s d e s k t op , an d t he n cl ic k t h e Ser ve rs tab . A t ab le of act iv e s er v er s ap p e a rs.
2 . In t he ser v er u s ag e r e p or t , s ele c t t he e ntrie s y ou wan t t o s ave. O R Ensu r e no e ntrie s ar e s ele ct ed if y ou wan t t o s ave t he e ntire r ep or t . 3 . C lic k Sav e R e por t . If no e ntrie s ar e sele ct ed , a S ave As d ia lo g bo x ap pe ar s.
g To pla ce a se rv er on hold or re ac tiva te it 1 . D o ub le- c li c k the SMAR T B ridgi t A dmi ni st ra t i on Tools sho r tc ut on the ser v er ' s d e s k t op , a n d t he n c lic k t he Se rv ers ta b . 2 . Sele c t t he ser v er in th e Ser v er list tha t y ou wan t t o pla ce on h o ld o r t o r ea c t iv ate.
g To co nt rol S MAR TB ri dgit c onf ere ncing so f tw ar e se rv i c es 1 . O pe n t he Wind ows S e r v ic es ad minist ra t ion con s ole ( C ont rol Pane l > A dmi nist rat i ve T ools > Ser v i c es ). 2 . D o ub le- c li c k SMA R T B ri dgit Ma st er Ser v i c e .
3 . Save t h e w eb p ag e f il e in t h e s e rve r ’s ap plication d ire ct or y . N N O T E S o Th e d e f a ult dir ect or y locatio n is C :Progr a m Fi l es SMA R T Tec hnologies S MAR T B ridgit . o Fo r e n h an c ed secu rity , SMAR T B r idg it Ser ver ma k es C ust omP a ge .
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Using S MART Sched uler Intro du c t i o n 4 5 SMAR T Sc he du le r r eq uir eme nts 45 Min imu m c omp uter r eq uir e me n t s 4 5 Inst allin g SMAR T Sc he du le r s er v er so f t w ar e 4 6 In.
Micr os of t Ex ch a nge Se rv e r Micro s oft Ex c ha n g e Ser v er 2 0 0 3 , 2 00 7 or 2 01 0 . SMA R T S c he dule r Out l ook a dd- i n l 2 . 0 GHz p r oce s s or l 1 G B of R AM l O utlo ok 20 03 SP3 , 2 00 7 SP 2 or 20 10 .
g To inst all S MA R TS c he dule r Ser ve r so ft wa re 1 . D o ub le- c li c k the SMAR TSche dulerSe rve rSet up.ex e i n s t a llation file. Th e SMAR T Sc he du le r Ser v er – InstallShie ld W iz ar d w e lc om e s c re en a pp e a r s . N N O T E Th e in s t a ller won ’t ru n on a comp uter wit h Mic r o s oft O utlo ok.
3 . C lic k OK to acc ep t t he d efa ult lo c ation , or t y p e a n e w locatio n. Th e CD O I n s t a llation file do w nlo a d s t o t h e s p ecif ied lo c ation . 4 . Bro w s e t o w he re you save d t he file a nd d ou ble - c lic k t h e Exc han ge Ma piC do.
3 . R e mo v e t h e inst a lled SMAR T S c he du ler O u t lo ok ad d- in soft w ar e. 4 . R e mo v e Mic r o s oft Me ss ag i n g, API an d Colla b or atio n D ata Ob ject s (CD O) . N N O T E Th e cur re n t ver sion s o f the s e c omp on e n t s a r e inst a lled d ur in g t h e u pg ra de p r o c e du re .
4 . Spe c if y c on f igu r a t io n op t ion s f or the in s t alle r . SER V ER N A ME Th e a d dr ess o f t h e SMAR T B r idg it Ser ver o n which y ou r SMAR T Sc he du ler me eting s w i ll ru n. U SEP ASS W ORD W he t he r y ou r S MAR T Sc he du le r me e t ing s ar e pa s s w o r d pr otected ( 0 o r 1 ) .
Remov ing the SMART Schedu le r Ou t lo ok a dd -in I I M P O R T A N T D o n ot r em o v e f iles f or o t he r S MAR T s oft w ar e pr od uct s y ou wan t t o c on t inu e t o use. I f y ou a re u n s ur e, con t act SMAR T Techn ic al Su pp or t f or mo r e infor matio n.
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B an dwidth a nd sca lab ili ty Ban dwidth r eq uir eme nts 5 4 Ex am p les of ba nd w id t h r eq uir eme nts 5 4 Sc alin g S MAR T Brid g it 5 5 Chapter 6 53.
Ba nd width requ ire ments SMAR T B r idg it c on f er en cing soft w ar e pe rfor ms be s t w he n y ou a l lo c ate a t lea s t 30 0 Kbp s o f n e t w or k b a nd w idth on you r s er v er for e ach mee t ing p ar tic ipa n t , b o t h inb ou nd to, an d ou tbo u n d f r om , the ser ver .
SMA R TB ri dgit re s our ce B a ndw idth re quired O ne sh ar ed d esk t op wit h a r eso lution o f 10 24 × 7 6 8 9 Kbp s Fo u r o p en m ic ro ph on e s u s ing th e s t a nd ar d qu a lit y se.
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A pp en dix A: T ro ub lesh oo ting U s in g t he SMART B r idg it t ro ub le s h oo t ing too l 5 8 Sc re en cap t ur e t echn olo gy 5 8 Sha rin g c olo r q u ality 6 0 Aud io 61 C o nn ect ion 6.
Th is sect ion in clud e s tro u b lesh o otin g t op ic s an d i n f o r ma t ion o n ho w t o ge t t echn ic al s u pp or t . I t also sho w s h o w y ou ca n use t h e SMAR T Br idg it s oft w ar e t ro ub lesho oting too l to op t imiz e y ou r s y s t em con figu r a t ion a nd r esolve pr ob lems.
SMAR T Brid g it soft w ar e uses t he fo llowing thr ee ty p es of t ech n olo gy t o s ha re sc re en s d u r ing a me e ti n g. Ty pe o f t e ch nology D e sc ription Mirror driv e rs SMAR T B r idg it s oft w ar e att e mp t s to use t his s ha r in g me tho d first be c au s e it o f f e r s t h e b e s t p er f or man c e.
Field/opt ion D e sc ription W he n to us e / wh y i t ’ s i mport ant H a r dwar e a c c e ler ation st atus Ind icates whe t he r h a rd w ar e acc ele ra tion is o n or o f f .
A u di o U s e t h e f ollo w i n g op t ion s t o ad j u s t y o ur a ud io sett ing s . O pt ion D e sc ription W he n to us e / wh y i t ’ s i mport ant Ena ble e c ho can cella t io n Ena ble s .
C o nn ec tio n Th is sect ion p ro v ide s s er ver c o nn ect ion s t atus d etails, as we ll a s in f o r ma t ion on p or t s an d p r o x y con n e c t ion s .
Monitorin g a meeting's p er f or mance - p re senter W he n y ou p re s en t in a me e ting , a n h o ur gla s s c o uld a pp ea r o n the Show / H i de Part i pa nt List b u t t o n w h ile SMA R T Brid g it soft w ar e s en d s u p da t es t o t he o t he r pa r ti c ip an t s .
o Th e p r o c ed ur e f or r ed ucing the d esk t op r esolu t ion var ies be tw ee n ver s i o ns of t h e Ma c o p er ating sy s t e m s o f t w ar e. H oweve r, t h e op t ion is always availa ble in the Apple ( ) men u > Sys te m Pref er e nc e s > D i s play s .
l R e du c e t he le v el of W ind ows ha rd w ar e a cc ele r a t ion . Sele ct C ont rol Pan e l > D isplay > Set tings > A dva nce d . C lic k t he T rou bles hoot tab a nd d r a g t h e leve l of H ar dwar e a c c e ler ation to w ar d N one .
Minimiz in g n etw or k latency Th is top i c d eta ils s t e ps y ou ca n t ake if y o u r c lien t ’s pr og r a m is s low or u nr espo nsiv e du rin g a me e ti n g.
V e rif yi ng c om m un ica ti on p ro to co l SMAR T Brid g it soft w ar e uses t hr ee ty pe s of ne t w or k pr otocols: l TCP for d a ta a n d v ide o l U D P f o r V oIP a u dio l H TTP i f a cl .
Micro s oft W ind o w s o pe ra t ing sy s t em s includ e t he Pa t hPin g t o ol t o me asu r e pa c k et loss ra t e an d la t e ncy . Path Ping sen ds pa ck ets t o ea c h ro uter o n t he p ath t o a de s t ina t ion for a n inter v al, an d the n i t comp utes re s ults ba s ed o n the p ack ets r etu r ne d f ro m ea c h ho p .
l C o nfig ur ing the clien t ' s H OSTS f ile o n pa ge 7 1 l Ver if y ing p or t f or war d in g an d f ire w all c o nfig ur ation o n p a ge 7 2 V e rif yi ng t he n etw or k's DN S co n.
Fo r mo re in for ma t i o n , s ee Co nfig ur ing the ser v er so f t w ar e o n pa ge 2 3. N N O T E If t he SMART Br idg it S o f t w ar e Admin is t ra tion To ols w ind ow do e s n ’t ap.
M an ua lly u pd a tin g the Win do ws r eg ist ry C C A U T I O N U s e c a utio n w he n y ou o pe n the Wind o w s r eg is t ry ed it or . I f y ou in c or r e c t ly mo d if y t h e W ind ows r e gist r y , y o u c an d ama ge you r c omp uter ’s op er ating sy s t em .
g To ad d th e doma i n name t o t he W i ndo ws HOSTS fil e 1 . G o t o C :W i ndo ws sy st e m32 drive rse t c on th e SMAR T Brid g it c lien t c om pu t er , an d t he n o p en th e H OSTS file.
Troub leshoo ting ad minist ration tool conn ect ion s S ympt om W he n you in s t all SMAR T Brid git s oft w ar e w it h IP bin d ing , SMAR T B r idg it A d min is t ra t ion To o ls d o esn ’t c on ne c t t o t he SMART B r idg it s er v er .
I I M P O R T A N T Beca use o t h er a pp li c a t ion s c an u s e t he h ost na me, y ou sh ou ld re move t he lin e y ou a dd e d in s t e p 4 a f t e r y o u c on f igu re the SMART Brid g it Ser v er .
g To mak e SMA R TB ri dgit so f tw ar e' s primar y por t av ail a ble 1 . St op a pp lic ation s tha t use SMAR T B r idg it s oft w ar e’s pr imar y po rt. 2 . O pe n SMAR T Brid git A dm inist r a t ion Too ls an d c on f igu re SMAR T B r idg it s oft w ar e.
3 . Type SMAR TSch ed uler Ser ve r.ex e >> l og.tx t , an d t he n p r e s s EN TER . Th e SMAR T Sc he d u ler Se rver ser v ic e s t ar t s . Th e log in f or mation r e- dir ect s t o t he log.t xt file . 4 . W ait a f ew min ute s , a nd th e n pr ess C TR L +C .
A a c c e s s re qu ire me nts 7 a c t iv a t ing ma n u ally 2 1 u s ing th e SMAR T act iv atio n s er v er 2 0 a d min is t er ing the ser v er so f t w ar e 3 7 a d min is t ra t ion ser ver soft .
L lic e nse s r e mo v ing se rve r or u s er licen s es 2 2 lic e nsing SMART Brid g it Ser v er softw a r e 20 M me ss ag e o f the d a y 2 9 min imizi n g n etw o rk late ncy 6 6 mo n it o r me e t.
デバイスSmart Technologies 4.5の購入後に（又は購入する前であっても）重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります：
Smart Technologies 4.5をまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはSmart Technologies 4.5の技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Smart Technologies 4.5の取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Smart Technologies 4.5で得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Smart Technologies 4.5を既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はSmart Technologies 4.5の不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Smart Technologies 4.5に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちSmart Technologies 4.5デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。
