SonyメーカーSTR-DA5ESの使用説明書/サービス説明書
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FM Ster eo FM-AM Receiver Operating Instructions 4-237-333- 14 (2) STR-D A5ES STR-D A3ES © 2001 Sony Corporation Owner’s Record The model and serial numbers are located on the rear panel. Record the serial number in the space provided below. Refer to them whenever you call upon your Sony dealer regarding this product.
2 WARNING To prevent fire or shock hazard, do not expose the unit to rain or moisture. To prevent fire, do not Cover the ventilation of the apparatus with news papers, table-cloths, curtains, etc.
3 T able of Contents Features ................................................. 4 Parts Identification Main unit ............................................... 5 Hooking Up the Components Required cords ....................................... 6 Antenna hookups .
4 About This Manual The instructions in this manual are for models STR-DA5ES and STR-DA3ES. Check your model number by looking at the lower right corner of the front panel. In this manual, the STR-DA5ES (area code U) is used for illustration purposes unless stated otherwise.
Parts Identification 5 2CH qg (31, 33) 2ND ROOM (STR-DA3ES only) eh (29, 30) 2ND/3RD ROOM (STR-DA5ES only) eh (29, 30) 6.1CH indicator ql 6.1CH DECODING qk (34) A.
6 Required cords Before you get started • Turn off the power to all components before making any connections. • Do not connect the AC power cord until all of the connections are completed. • Be sure to make connections firmly to avoid hum and noise.
7 Hooking Up the Component Antenna hookups FM wire antenna (supplied) AM loop antenna (supplied) Notes on antenna hookups • To prevent noise pickup, keep the AM loop antenna away from the receiver and other components. • Be sure to fully extend the FM wire antenna.
8 Audio component hookups Turntable Tape deck MD or DAT deck CD/SACD player Note on audio component hookups If your turntable has a ground wire, connect it to the U SIGNAL GND terminal.
9 Hooking Up the Component Video component hookups To the front panel Camcorder or video game TV monitor* TV or satellite tuner DVD or LD player Note on video component hookups You can connect your TV ’ s audio output jacks to the TV/SAT AUDIO IN jacks on the receiver and apply sound effects to the audio from the TV.
10 Digital component hookups DVD or LD player (etc.)* Connect the digital output jacks of your DVD player and satellite tuner (etc.) to the receiver ’ s digital input jacks to bring the multi channel surround sound of a movie theater into your home.
11 Hooking Up the Component Connect the digital output jacks of your MD or DAT deck to the receiver ’ s digital input jack and connect the digital input jacks of your MD or DAT deck to the receiver ’ s digital output jack. These connections allow you to make digital recordings of TV broadcasts, etc.
12 Multi channel input hookups Although this receiver incorporates a multi channel decoder, it is also equipped with multi channel input jacks. These connections allow you to enjoy multi channel software encoded in formats other than Dolby Digital and DTS.
13 Hooking Up the Component Other hookups CONTROL A1 hookup • If you have a CONTROL A1 compatible Sony CD player, SACD player, tape deck, or MD deck Use a CONTROL A1 cord (mini jack) (not supplied) to connect the CONTROL A1 jack on the CD player, SACD player, tape deck, or MD deck to the CONTROL A1 jack on the receiver.
14 Other hookups (continued) S-LINK CONTROL S hookup If you have a S-LINK CONTROL S- compatible Sony TV, satellite tuner, monitor, DVD player or VCR, use an audio/video/ control S connecting cord (supplied) or a control S connecting cord (supplied) to connect the CTRL S (STATUS) IN (for TV, satellite tuner, or monitor) or OUT (for VCR, etc.
15 Hooking Up the Component If you connect other audio/video components to the AC OUTLET(s) on the receiver, the receiver will supply power to the connected component(s), allowing you to turn the whole system on or off when you turn the receiver on or off.
16 IMPEDANCE SELECTOR E e E e E e E e E e INPUT AUDIO IN.
17 Hooking Up and Setting Up the Speaker System Tips • You can connect an active sub woofer to either of the two jacks. The remaining jack can be used to connect a second active sub woofer. As the active sub woofer does not have the directivity, you can place it wherever you want.
18 Another room hookups You can connect the speakers to use in another room to the SPEAKERS 3RD ROOM jacks (STR-DA5ES) or the SPEAKERS 2ND ROOM jacks (STR-DA3ES).
19 Hooking Up and Setting Up the Speaker System Performing initial setup operations Once you have hooked up the speakers and turned on the power, clear the receiver ’ s memory. Then specify the speaker parameters (size, position, etc.) and perform any other initial setup operations necessary for your system.
20 Multi channel surround setup (continued) When placing surround speakers behind you Note Do not place the center speaker farther away from the listening position than the front speakers. Tip When setting up the surround back speaker, set the speaker at least 3 feet behind the listening position.
21 Hooking Up and Setting Up the Speaker System x Center speaker size (CENTER) • If you connect a large speaker that will effectively reproduce bass frequencies, select “ LARGE ” . Normally, select “ LARGE ” . However, if the front speakers are set to “ SMALL ” , you cannot set the center speaker to “ LARGE ” .
22 Multi channel surround setup (continued) x Surround back speaker single or double (SURR BACK L/R) • When the center speaker is set to “ NO ” and you use the center speaker as a surround back right speaker and use the surround back speaker as a surround back left speaker, select “ YES ” .
23 Hooking Up and Setting Up the Speaker System 60 30 A B A B x Surround speaker position (SURR POSI.)* This parameter lets you specify the location of your surround speakers for proper implementation of the Digital Cinema Sound surround modes in the “ VIRTUAL ” sound fields.
24 Multi channel surround setup (continued) * These parameters are not available when “ Surround speaker size (SURROUND) ” is set to “ NO ” . ** This parameter is not available when “ Surround back speaker size (SURR BACK) ” is set to “ NO ” .
25 Hooking Up and Setting Up the Speaker System Adjusting the speaker level Use the remote while seated in your listening position to adjust the level of each speaker. Note The receiver incorporates a new test tone with a frequency centered at 800 Hz for easier speaker level adjustment.
26 Basic Operations Selecting the component FUNCTION control Turn FUNCTION control to select the component you want to use. To select Rotate to light VCR VIDEO 1 or VIDEO 2 Camcorder or VIDEO 3 video .
27 Basic Operations MULTI/2CH ANALOG DIRECT Press MULTI/2CH ANALOG DIRECT to enjoy the audio source connected to the MULTI CH IN 1 or 2 jacks or analog 2 channel input jacks. Only volume control and the front speaker balance can be adjusted when set to 2CH ANALOG DIRECT.
28 PHONES Use to connect headphones. When the headphones are connected, selectable sound fields are HEADPHONE (2CH), HEADPHONE (DIRECT), and HEADPHONE THEATER (see page 33).
29 Basic Operations Listening to the sound in another room You can select the analog audio signals for output to a stereo amplifier or speakers in another room. For details on the connection, see pages 14 and 18. To output the sound using the 2ND ROOM OUT jacks (2nd room) 1 (STR-DA5ES) Press 2ND/3RD ROOM repeatedly to select “ 2ND ROOM ” .
30 (For STR-DA3ES) The same source is output to the 2nd and the 3rd room. 1 Set the SPEAKER switch to “ MAIN + 2ND ROOM ” . The indicator lights up.
31 Enjoying Surround Sound Enjoying Surround Sound You can take advantage of surround sound simply by selecting one of the receiver ’ s pre-programmed sound fields. They bring the exciting and powerful sound of movie theaters and concert halls into your home.
32 Selecting a sound field (continued) x.
33 Enjoying Surround Sound x CHURCH Reproduces the acoustics of a stone church. x OPERA HOUSE Reproduces the acoustics of an opera house. x JAZZ CLUB Reproduces the acoustics of a jazz club. x DISCO/CLUB Reproduces the acoustics of a discotheque/ dance club.
34 Selecting a sound field (continued) NIGHT MODE Allows you to retain a theater like environment, at low volume levels even late at night. Even at a low volume level, you can clearly hear the dialogues and adjust the volume in small steps. This function can be used with other sound field (pages 31 – 33).
35 Enjoying Surround Sound About 6.1 channel decoding mode 6.1CH Input Output Applied 6.1 channel DECODING stream channel decoder OFF Dolby Digital 5.1 NO Dolby Digital EX 1) 5.1 NO DTS 5.1 5.1 NO DTS-ES Matrix 6.1 2) 5.1 NO DTS-ES Discrete 6.1 3) 5.1 NO AUTO Dolby Digital 5.
36 1 SW: Lights up when sub woofer selection is set to “ YES ” and the receiver detects that the disc being played back does not contain the LFE channel signal. While this indicator lights up, the receiver creates a sub woofer signal based on the low frequency components of the front channels.
37 Enjoying Surround Sound qa MPEG: Lights up when MPEG signals are input. Note Only the front 2 channels are compatible with MPEG format. Multi channel surround sound is downmixed and output from the front 2 channels. qs DTS: Lights up when DTS signals are input.
38 Customizing sound fields By adjusting the surround parameters and the equalization of the front, center, surround, and surround back speakers, you can customize the sound fields to suit your particular listening situation. Once you customize a sound field, the changes are stored in the memory indefinitely.
39 Enjoying Surround Sound 2ch decode mode (2CH MODE) (STR-DA5ES only) Lets you specify the type of decoding for the 2 channel source. This receiver incorporates with Dolby Surround Pro Logic II, and DTS Neo:6. Each of these has movie mode and music mode, and the receiver can reproduce the 2 channel sound in 5.
40 Customizing sound fields (continued) Surround reflection enhancer (SUR. ENHANCER) This is a setup that adds the effect of a broader sound obtained from the sound of the surround channel even when the surround channel sound is monaural. This setting operates in CINEMA STUDIO EX A, B, C and SEMI C.
41 Enjoying Surround Sound Initial settings Parameter Initial setting TEST TONE* OFF PHASE NOISE* OFF PHASE AUDIO* OFF FRONT L__I__R Center SURROUND L__I__R Center SUR.BACK L__I__R Center CENTER LEVEL 0 dB SURROUND LEVEL 0 dB SUR.BACK LEVEL 0 dB S.WOOFER LEVEL 0 dB LFE MIX LEVEL 0 dB D.
42 Customizing sound fields (continued) Dynamic range compressor (D. RANGE COMP.) Lets you compress the dynamic range of the sound track. This may be useful when you want to watch movies at low volumes late at night. We recommend using the “ MAX ” setting.
43 Enjoying Surround Sound Front speaker bass adjustment (Gain/Frequency) Lets you adjust the gain and frequency of bass. Front speaker midrange adjustment (Gain/Frequency) Lets you adjust the gain and frequency of midrange. Front speaker midrange bandwidth Lets you adjust the width of the midrange band.
44 Receiving Broadcasts Before receiving broadcasts, make sure you have connected FM and AM antennas to the receiver (see page 7). Direct tuning You can enter a frequency of the station you want directly by using the numeric buttons on the supplied remote.
45 Receiving Broadcasts n A1 ˜ A2 ˜ ... ˜ A0 ˜ B1 ˜ B2 ˜ ... ˜ B0 N n C0 ˜ ...C2 ˜ C1 N Preset tuning After you have tuned in stations using Direct Tuning or Automatic Tuning, you can preset them to the receiver. Then you can tune in any of the stations directly by entering its 2-character preset code using the supplied remote.
46 Other Operations Naming preset stations and program sources You can enter a name of up to 8 characters for preset stations and program sources. These names (for example, “ VHS ” ) appear in the receiver ’ s display when a station or program source is selected.
47 Other Operations Notes • You cannot record a digital audio signal using a component connected to the analog TAPE OUT or MD/DAT OUT jacks. To record a digital audio signal, connect a digital component to the DIGITAL MD/DAT OUT jacks. • Sound adjustments do not affect the signal output from the TAPE OUT or MD/DAT OUT jacks.
48 Adjustments using the SET UP button The SET UP button allows you to make the following adjustments. 1 Press SET UP. 2 Press the cursor buttons ( or ) to select the parameter you want to adjust. 3 Turn the jog dial to select the setting you want. The setting is entered automatically.
49 Other Operations x Digital power management (D.POWER) Lets you enjoy the analog source without the influence of digital circuits. •“ AUTO OFF ” turns off the power of the unnecessary digital circuits automatically when you use analog inputs or functions that bypass digital processing when MULTI/2CH ANALOG DIRECT function is used.
50 x 2-way remote (2 WAY REMOTE) (STR-DA5ES only) This receiver is shipped from the factory with the 2 way remote control system set to “ ON ” . Normally, you can use the receiver as is.
51 Other Operations CONTROL A1 control system Getting Started This section explains the basic functions of the CONTROL A1 Control System. Certain components have special functions, like “ CD Synchro Dubbing ” on cassette decks, that require CONTROL A1 connections.
52 CONTROL A1 Jacks and connection examples CONTROL A1 CD player MD deck On CONTROL A1 jacks and connections It is possible to make connections between CONTROL A1 and CONTROL A1 jacks. For details regarding particular connections or set up options, refer to the operating instructions supplied with the component(s).
53 Operations using the remote Operations using the remote (STR-DA5ES only) Two remotes are supplied with STR-DA5ES (RM-LJ305, RM-US105). For details, refer to the following pages respectively. RM-LJ305: pages 53 – 74 RM-US105: pages 75 – 81 For the remote (RM-PP505L) supplied with STR-DA3ES, refer to the separate operating instructions.
54 Setting up the remote At the time of shipping, the remote has not been customized to your receiver yet. Before you use the remote for the first time, do the procedure below to set up the remote so that it can control your receiver properly. 1 Press ?/1 on the receiver to turn it on.
55 Operations using the remote 6 Tape/disc operation buttons The following table shows what components are operated by each button and the function of the buttons. Button(s) Function H Starts play of the playback medium. h Starts play on the reverse side of the cassette.
56 Location of parts and basic renite operations (continued) qa DIMMER button The function of this button is same as the DIMMER button on the receiver. See page 30. qs AUDIO SPLIT button The function of this button is same as the AUDIO SPLIT button on the receiver.
57 Operations using the remote w; SHIFT >10 button If you have selected tuner: Press repeatedly to select a memory page for presetting radio stations or tuning to preset stations. If you selected VCR, TV, tape deck, LD player, video CD player, MD deck, or CD player: Press before inputting a channel, disc, or track number of eleven or higher.
58 Location of parts and basic renite operations (continued) Table of buttons used to control each component When you program the remote to control the following Sony or non-Sony components, you can use the buttons on the remote that are marked with circles.
59 Operations using the remote Table of operations that appear when you press the SUB button Press SUB to display a list of operations that the corresponding buttons are not found on the remote. The contents of the lists will vary according to the currently selected component.
60 Location of parts and basic renite operations (continued) Component Item(s) Function VIDEO CD TIME Changes the time player information. INDEX + Selects a index. INDEX – CD Player DISC Selects a disc. d) TRACK Selects a track. d) CONTINUE Selects Continuous Play.
61 Operations using the remote a) “ SIDE A/B ” appears for non-Sony LD players. b) Only with Sony TVs with the picture-in-picture function. c) Only with Sony TVs that supports the wide-picture mode.
62 FUNCTION 2) VIDEO1 VIDEO2 VIDEO3 DVD/LD TV/SA T TA P E MD/DA T CD/SACD TUNER PHONO USER1 USER2 MACRO1 MACRO2 2ND ROOM 3RD ROOM IR SET RECEIVER BACK LIGHT CONTRAST COMMAND MODE ALL CLEAR SOUND FIELD.
63 Operations using the remote Selecting a component Basic procedure for selecting a component Do the procedure below to select a component from the function list. 1 Press FUNCTION. The function list appears. The items in the list correspond with the jacks on the receiver.
64 Using the lists (continued) If you selected a Sony CD changer 1 Move the easy scroll key. The DISC MEMO list appears. 2 Move the easy scroll key to select a disc, then press the key to enter the selection.
65 Operations using the remote 1 Press SET UP. The set up list appears. p RECEIVER IR SET LEARNING DOWNLOAD 2 Move the easy scroll key to select “ IR SET ” , then press the key to enter the selection.
66 Using the lists (continued) 3 Move the easy scroll key to select “ MACRO1 ” (or “ MACRO2 ” ), then press the key to enter the selection. The program list appears.
67 Operations using the remote To erase a programmed IR code 1 In step 4, move the easy scroll key to select “ Common ” , then press the key to enter selection. 2 Move the easy scroll key to select “ NO SET ” , then press the key to enter selection.
68 Using the lists (continued) Learning the commands of your components By using the Learning function, it is possible for this commander to perform learned operations.
69 Operations using the remote To enter a name for SUB 1 – 5 1 In step 5, move the easy scroll key to select “ Name ” , then press the key to enter selection.
70 Using the lists (continued) To download CD disc names (memos) and information on the presence or absence of a CD in each slot of a CD changer This function is available only when the category for the CD function in the IR SET list is set to “ CD2 ” or “ CD3 ” .
71 Operations using the remote Other Operations Sorting the menu You can arrange the order of sound field list. 1 Press SET UP. The set up list appears. IR SET LEARNING DOWNLOAD p MENU SORT 2 Move the easy scroll key to select “ MENU SORT ” , then press the key to enter the selection.
72 Using the lists (continued) Using the auto power function With the auto power function turned on, the commander sends numerous codes to the appropriate Sony AV components when you select a video function. Automatically, the components and the TV you have done IR setting turn on and the TV switches to the selected input mode.
73 Operations using the remote Switching the COMMAND MODE You can switch the command mode (AV SYSTEM1 or AV SYSTEM2) of the remote. If the command mode of the receiver and the remote is different, you cannot use the remote to operate the receiver. 1 Press SET UP.
74 To operate the tuner of the receiver in the main room To operate the tuner built in the receiver in the main room in the 3rd room mode, select the same command mode of the receiver in the SERVER list. 1 Do steps 1 to 3 in “ Setting to the 3rd room mode ” .
75 Operations using the remote Audio/Video components Using the remote RM-US105 This remote can be used in the following 3 ways. x When using as a simplified remote This remote can be used as a simplified substitute of the supplied remote (RM-LJ305) to operate STR-DA5ES.
76 Using the RM-US105 remote (continued) 2ND ROOM OUT STR-DA5ES RM-LJ305 RM-US105 9 8 7 + – M m + – + – > . x X N n • • AV ?/1 FUNCTION S E T U P S O U N D F IE L D ?/1 PUSH ENTER SUB BASS BOOST MASTER VOL MUTING CH/PRESET/D.SKIP – + + – SYSTEM STANDBY h Xx H .
77 Operations using the remote Using the optional IR repeater as shown above You can turn on/off the sound output from SPEAKERS 3RD ROOM jacks, switch the sources, or adjust the volume of the STR-DA5ES in the main room. Set the command mode of the remote to the 3rd room mode.
78 Using the RM-US105 remote (continued) Location of parts 1 ?/1 switch* Press to turn the receiver on or off. 2 Remote mode buttons Press to select the remote mode. 3 Function buttons The function changes according to the mode of the remote. AV SYSTEM 1/2: Press to select the source of the receiver.
79 Operations using the remote 4 SHIFT button When the tuner is selected, press repeatedly to select a memory page for presetting radio stations or tuning to preset stations. 5 MUTING button* The function of this button is same as the MUTING button on the receiver.
80 Using the RM-US105 remote (continued) To set to the 2nd room mode 1 Press USE MODE. The current remote mode button slowly lights up 5 times. 2 Press 2ND ROOM while the button blinks.
81 Operations using the remote To change the button assignments You can change the factory settings of the function buttons to suit the components in your system. For example, if you connect a LD player to the VIDEO 2 jacks on the receiver, you can set the VIDEO2 button on this remote to control the LD player.
82 Additional Information Precautions On safety Should any solid object or liquid fall into the cabinet, unplug the receiver and have it checked by qualified personnel before operating it any further. On power sources • Before operating the unit, check that the operating voltage is identical with your local power supply.
83 Additional Information There is no sound or only a very low-level sound is heard. • Check that the speakers and components are connected securely. • Check that you have selected the correct component on the receiver. • Check that the SPEAKERS selector is not set to OFF (see page 27).
84 Troubleshooting (continued) To connect an LD player via an RF demodulator • Connect the LD player to the RF demodulator, then connect the RF demodulator ’ s optical or coaxial digital output to the receiver ’ s DVD/LD OPTICAL IN or COAXIAL jack.
85 Additional Information Reference sections for clearing the memory To clear See All memorized settings page 19 Customized sound fields page 42 All the settings in the remote page 74 Specifications A.
86 Remote control RM-LJ305 Remote control system Infrared control Power requirements 4.5 V DC with three LR6 (size-AA) alkaline batteries Dimensions 175 × 62 × 33 mm Mass (approx.
87 Additional Information T ables of settings using SURROUND, LEVEL, EQ, and SET UP buttons You can make various settings using the LEVEL, SURROUND, EQ, SET UP buttons, jog dial, and cursor buttons. The tables below show each of the settings that these buttons can make.
88 Tables of settings using SURROUND, LEVEL, EQ, and SET UP buttons (continued) Press Press or to select Turn jog dial to select Page EQ FRONT BASS GAIN – 10 dB to +10 dB (1 dB steps) 42 FRONT BASS FREQUENCY 99 Hz to 1.
89 Additional Information 1) When the speakers are set to SMALL only. 2) When the SPEAKER switch is set to “ MAIN+2ND ROOM ” only. (STR-DA3ES only) 3) When the SPEAKER switch is set to “ MAIN+3RD ROOM ” only. (STR-DA5ES only) 4) STR-DA5ES only.
90 Adjustable parameters for each sound field The adjusted SURROUND parameters are stored in each sound field. The adjusted LEVEL parameters are applied to all the sound fields. * STR-DA5ES only. ** STR-DA3ES only. < SURROUND > 2CH 2CH PRO EFFECT WALL REVERB FRONT SCREEN VIRTUAL SUR.
91 Additional Information < LEVEL > FRONT SURR SURR BACK CENTER SURR SURR BACK S. WOOFER LFE D.RANGE BAL BAL BAL LEVEL LEVEL LEVEL LEVEL MIX 1) COMP 1) 2CH zz z A.F.D. zzzzzz z zz NORMAL SURROUND zzzzzz zzz CINEMA STUDIO EX A zzzz zz z zz CINEMA STUDIO EX B zzzzzz z zz CINEMA STUDIO EX C zzzzzz z zz SEMI C.
92 Adjustable parameters for each sound field (continued) <E Q > < FRONT > BASS BASS MID MID MID TREBLE TREBLE GAIN FREQ GAIN FREQ SLOPE GAIN FREQ 2CH.
93 Additional Information <E Q > < CENTER > BASS BASS MID MID MID TREBLE TREBLE GAIN FREQ GAIN FREQ SLOPE GAIN FREQ 2CH A.F.D. zzzzzzz NORMAL SURROUND zzzzzzz CINEMA STUDIO EX A zzzzzz z CINEMA STUDIO EX B zzzzzzz CINEMA STUDIO EX C zzzzzzz SEMI C.
94 <E Q> < SURROUND/SURROUND BACK > BASS BASS TREBLE TREBLE GAIN FREQ GAIN FREQ 2CH A.F.D. zzzz NORMAL SURROUND zzzz CINEMA STUDIO EX A zzzz CINEMA STUDIO EX B zzzz CINEMA STUDIO EX C zzzz SEMI C.STUDIO EX A SEMI C.STUDIO EX B SEMI C.STUDIO EX C NIGHT THEATER zzzz MONO MOVIE zzzz STEREO MOVIE zzzz V.
95 Additional Information.
96 Sony Corporation Printed in Malaysia.
デバイスSony STR-DA5ESの購入後に(又は購入する前であっても)重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります:
Sony STR-DA5ESをまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはSony STR-DA5ESの技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Sony STR-DA5ESの取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Sony STR-DA5ESで得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Sony STR-DA5ESを既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はSony STR-DA5ESの不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Sony STR-DA5ESに関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちSony STR-DA5ESデバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。