SonyメーカーVGN-FEの使用説明書/サービス説明書
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N User Guide P ers onal Computer VG N - F E s e r i e s.
2 nN Cont ents Before Use ................. ................... ................... .................... ................... ................... .... ......... .................... ................... ....6 Notice ................... .................
3 nN Using the Internet . ................... ................... .................... ................... ................... .................... ................... ............... 61 Using W ireless LAN (WLA N) ........ .................... ......
4 nN Precauti ons ................ ................... ................... .................... ................... ................... .......................... .................... ......12 7 On Handling the LCD Sc reen .............. .............
5 nN Mouse ........... ................... .................... ................... .................... ................... ................... .................... ................... 175 Speakers ....... ................... .................... ...
6 nN Befo re Use Bef o re Use Congrat ulations on your purchase o f this Sony VAIO ® comp uter, and wel come to th e on-screen U ser Guide . Sony ha s combin ed leadin g-edge te chnology i n audio, v ideo, compu ting, an d commun ications to provide s tate-of-the- art perso nal computi ng.
7 nN Befo re Use E NERGY S TAR As an E NERGY S TAR Partn er, Sony has determined that this pr oduct meets the E NER GY S TAR gui delines for energy effi ciency. The Int ernational E NERGY S TAR O ffice Equ ipment Prog ram is an in ternation al program that prom otes energy saving t hrough the use of compute rs and thei r office equ ipment.
8 nN Befo re Use Docume ntation Your d ocumentat ion incl udes print ed inform ation and user guides to read on y our VAIO computer . Guide s are provid ed in PDF fo rmat, whic h you can e asily bro wse through and prin t out.
9 nN Befo re Use Non-printed Documentation ❑ User Guide (this manual) — Contain s f eatur es of your computer . It al so includes inf or mation a bout the sof tware programs includ ed with your comp uter , a s well as infor mation on solvin g common problems.
10 nN Befo re Use My Club V AIO In M y Club VAIO you can fi nd: Documentation , which give s you: ❑ Access t o the User Guide . This manual e xplains the f eatures o f your computer in detail, how to u se these f eatures confide ntly and s af ely , connect p eripheral d e vices a nd more.
11 nN Befo re Use Help and Suppor t Center Help and Support Center is a compre hensive res ource for practic al advic e, tutorial s, and d emonstrati ons to h elp you l earn to use M icrosoft W indows X P and your computer.
12 nN Befo re Use Ergonomic Considerations You wil l be using y our co mputer as a p ortable device in a variety o f enviro nments. When ever poss ible, you s hould atte mpt to take account o f the fo.
13 nN Befo re Use ❑ Viewing angle of the computer's displa y – Use the display's tilti ng f eature to find the best posi tion. Y ou can reduce ey e strain and mus cle fatigue by adjusting the tilt of the display to the proper position. A djust the br ight ness settin g of the displ ay a s well.
14 nN Getting Started Getting Star ted This section describe s how to ge t started with using your VAIO com puter. ❑ Locating Controls and P or ts (page 15) ❑ About the Indicator Lights (page 22) .
15 nN Getting Started Locating Cont rols and P or ts Take a moment to identify the control s and ports shown on t he following pages..
16 nN Getting Started F ront A Built-in MO TION EYE ca mera *1 (page 37) B Built-in MO TIO N EYE camer a indicator (page 22 ) C LCD s creen (pag e 128) D Built-in spe akers E Key b o a r d (p age 33) .
17 nN Getting Started A Muting button (page 36 ) B Muting indicato r (page 22) C VO L butto ns (page 3 6) D S1 / S2 b uttons (page 36) E Num lock indicator (p age 22) F Caps loc k indicator (page 2 2).
18 nN Getting Started Bac k A Air vent B Batter y conn ector ( page 26).
19 nN Getting Started Right A PC Card release button (page 49) B PC Card slot (page 47) C Express Card ™ /34 slot *1 (p age 50) D i.LINK ® (IEEE 1394) S400 por t (page 103 ) E Hi-Spee d USB (USB 2.
20 nN Getting Started Left A Modem port (pag e 61) B Ne twor k (Eth er net ) por t (page 105 ) C Opti cal disc driv e (page 38) D Driv e ej ect b utt on (page 38) / Opti cal disc driv e i ndica tor (p.
21 nN Getting Started Bottom A Multi fun ction bay docking station con nector (pag e 80) B Air vents.
22 nN Getting Started About the Indicator Lights Your c omputer is equipped with the fol lowing i ndicator l ights. Indicat or Functions Po w e r 1 Illuminates when the power of the computer is on, b links in Standby mode, and turns off when the computer is in Hibernate mode or off.
23 nN Getting Started Bluetooth * Illuminates when the WIRELESS s witch is set to ON and Bluetooth technolog y is enabled. WIRELESS LAN Illuminates when the wireles s LAN function is running.
24 nN Getting Started Connecting a P ower Source You ca n use eith er an AC ada pter or a r echargeabl e battery pa ck as a powe r source for your comp uter. Using the A C Adapter ✍ Use the comp uter only with the suppl ied AC adapter . To use t he AC adap ter 1 Plug on e end of the pow er cord (1) int o the AC adapter (3) .
25 nN Getting Started ✍ T o disc onnect the comput er comp letely fr om AC power , un plug th e AC a dapter . Make sure that the AC outlet i s easily acce ssible. If you do not use the computer for a long peri od of time, pu t the comput er into Hibernate mo de.
26 nN Getting Started Using the Batter y P ac k The ba ttery pack supplied wi th your co mputer is n ot fully c harged a t the time o f purchase . Installing the Battery P ac k To install th e batter y pack 1 T ur n off the compute r and cl ose the LCD s creen lid.
27 nN Getting Started 4 Slide t he batter y lock switch (1) to the LOCK position to secure the batter y on the compu ter . ✍ When the com puter is di rectly connect ed to AC power and ha s a battery pack installed , it uses power from t he AC outlet.
28 nN Getting Started Charging the Batter y P ack The ba ttery pack supplied wi th your co mputer is n ot fully c harged a t the time o f purchase . To charge th e battery pack 1 Install the batter y pack. 2 Connect t he A C ada pter to the co mputer .
29 nN Getting Started ✍ When th e batter y is run ning out o f power , both the b atter y and powe r indicat or lights blink. Keep the b atter y pack in the com puter whi le it is direct ly connect ed to AC power . The batte ry pack c ontinues t o charge whil e yo u are usi ng the compu ter .
30 nN Getting Started Removing t he Battery P ac k ! Y ou may lose data if yo u remove the batter y pack whil e the computer is on and not connect ed to the AC adapter or if yo u remove the batter y while t he comput er is in Stand by mode. To remove the b attery pack 1 T ur n off the compute r and cl ose the LCD s creen lid.
31 nN Getting Started Shutting Down Y our Computer Saf ely To av oid losi ng unsaved data, be su re to sh ut down you r computer properly , as descr ibed belo w. To shut dow n your com puter 1 T ur n off any peri pherals conn ected to th e computer . 2 Click St art and then T urn Off Compute r .
32 nN Using Y our V AIO Compute r Using Y our V AIO C omput er This se ction desc ribes how to get the mo st out of usin g your com puter. ❑ Using the K eyboar d (page 33) ❑ Using the T ouch P a d.
33 nN Using Y our V AIO Compute r Using the K eyboard Your k eyboard i s very simi lar to a des ktop co mputer keyb oard, but has addi tional keys that per form model- specific tasks. The V AIO-Link web site ( www .vaio-link.com ) also contai ns glossar y informa tion to hel p you use th e keyboa rd.
34 nN Using Y our V AIO Compute r Fn + (F 10) : zoom Changes the sc reen resolution to magnify/r esto re y our computer's sc reen vie w . ✍ The defa ult resoluti ons of the st andard view and t.
35 nN Using Y our V AIO Compute r Using the T ouch P ad The k eyboard co ntains a cursor-poi nting devic e, the touc h pad (1). You can p oint to, select, drag, and sc roll obje cts on the screen u sing the touch pad. ✍ Y ou can disab le/enable the touch pad to suit yo ur preference f or using the mo use.
36 nN Using Y our V AIO Compute r Using Special-function Buttons Your c omputer is equipped with spec ial butto ns to help y ou use sp ecific functi ons of the computer .
37 nN Using Y our V AIO Compute r Using the Built-in MO TION EYE Camera Your com puter may be equip ped with a built-in MOT ION EYE c amera. See t he online Specifications to find whether your model i s equipp ed with the built-in MO TION EYE c amera.
38 nN Using Y our V AIO Compute r Using the Optical Disc Dr iv e Your c omputer is equipped with an opt ical disc drive. To insert a disc 1 T ur n on the compute r .
39 nN Using Y our V AIO Compute r 4 Close th e tra y by pushin g it in gen tly . ! Do not re move the op tical disc wh en the comp uter is in a po wer saving mode (Standby or Hibernat e).
40 nN Using Y our V AIO Compute r Reading and Writing CDs and D VDs Your co mputer play s and record s CDs and DVD s, dependi ng on the mode l you purch ased. Check y our speci fications fo r the type of optical dis c drive ins talled on your model . Use the ta ble below to see which types of med ia your optical dis c drive supports .
41 nN Using Y our V AIO Compute r ! This p roduct is d esigned t o playback discs that c onform to the Compact Disc Digi tal Audio standard sp ecificatio ns (CD Stand ard) . A Dual Disc is a t wo sided di sc product whi ch mates DVD reco rded materi al on one side wi th digital au dio material on the othe r side.
42 nN Using Y our V AIO Compute r Notes on writing data to a disc ❑ T o m ake the data on a disc re adable on an optic al disc dr ive, y ou need to close th e session bef ore y ou eject i t. T o complete this pr ocess, f ollow the in structi ons included with your software.
43 nN Using Y our V AIO Compute r Notes on pla ying D VDs To achie ve optim um performa nce when p laying DVDs, y ou should fol low these r ecommend ations. ❑ Y ou can play D V Ds using the optic al disc dr ive and the D VD pl a yback software, such a s V AIO Zone or WinDVD .
44 nN Using Y our V AIO Compute r Pla ying CDs To pl ay an aud io CD 1 Inser t a disc int o the optical disc dr iv e. 2 If nothing app ears on the desk top , then click Start , point to All Programs , and click to open a CD program, such as the SonicSta ge software.
45 nN Using Y our V AIO Compute r Cop ying Files to CD s See the online S pecifications to find the type of your op tical di sc drive, an d then Reading and Writing CDs and DVDs (page 40) to find about the suppo rted disc m edia. To copy files to a disc ! Do not st rike or shake the co mputer while writ ing data to a disc.
46 nN Using Y our V AIO Compute r Pla ying D VDs To play a DVD 1 Close al l open programs. 2 Inser t a D VD into the optic al disc dr ive . 3 If nothing appears on the desk top , then cli c k Start , poin t to All Programs , and click to open a D VD program to pla y the DV D.
47 nN Using Y our V AIO Compute r Using PC Cards PC Card s allow you to connect p ortable exte rnal devices to your comp uter. Inser ting a PC Card ! Some PC Card s or their functio ns may not be comp atible with the computer . Y ou do not need to shut down th e com puter b efore in sertin g or rem oving a PC Ca rd.
48 nN Using Y our V AIO Compute r ! Insert the P C Card slot pro tector to protect ag ainst debri s entering th e slot when not using a PC Card. Bef ore moving the compu ter , make sure to insert the PC Card slo t protecto r into t he slot .
49 nN Using Y our V AIO Compute r Removing a PC Card Foll ow the steps below to remov e the PC Card while y our computer is on. If it is not removed properly, yo ur system may not work prope rly. To remove a P C Card ✍ T o rem ove a PC Card when the c omputer is off, sk ip steps 1 to 6 .
50 nN Using Y our V AIO Compute r Using the ExpressCard Media Your co mputer is equipped with an Ex pressCard ™ /34 * sl ot to accomm odate Exp ressCard ™ /34 * (34 mm wide) med ia. You can us e this slot to transf er data am ong digit al cameras , camco rders, music players , and other au dio/vide o device s.
51 nN Using Y our V AIO Compute r 4 Careful ly slide th e Express Card/34 m edia (1) into the slot u ntil it c licks into place. Do not force it into the slot. ! Insert th e ExpressCard/ 34 slot prot ector to protect against deb ris enteri ng the slot when not using an E xpressCard/3 4 media.
52 nN Using Y our V AIO Compute r Removing an ExpressCard Media Foll ow the steps b elow to re move the Ex pressCard /34 media while your computer is on. If it i s not remov ed proper ly, your system m ay not work properly. To remov e an Exp ressCar d media ✍ T o remove an ExpressCa rd/34 media whe n the comput er is off, skip step s 1 to 6.
53 nN Using Y our V AIO Compute r Using the Memor y Stic k Media Your computer supports the Mem ory Stic k media. Memory S tick m edia is a compact , portabl e, and ver satile device es pecially design ed for exchang ing and shari ng digital data wi th compatib le produc ts, such as digita l camera s, mobile ph ones and othe r devices .
54 nN Using Y our V AIO Compute r Write-protecting a Memory Stick Media Some v ersions o f Memory St ick medi a are desi gned with a n erasure pr evention swi tch to pr otect valua ble data fr om accid ental erasu re or over writing. Move t he tab horizontal ly or verti cally * to set or relea se write-protec tion.
55 nN Using Y our V AIO Compute r Inser ting a Memor y Stic k Medi a There ar e two ways you can i nsert a Me mory Stick media in to your com puter. ❑ Using th e Memor y Sti ck Duo/PRO Duo media s lot The Memor y Stick media slot acco mmodates a small -size Memor y Sti ck media: Mem or y Stick Duo or Memor y Stick PRO Duo media .
56 nN Using Y our V AIO Compute r To insert a Memor y Stick me dia using the Mem ory Stick D uo/PRO D uo medi a slot 1 Hold t he Memor y St ick media with the arrow facing up and toward the M emor y Stick Duo/PRO Duo media slot. 2 Careful ly slide th e Memor y Sti ck media into the slot unti l it clicks into pl ace.
57 nN Using Y our V AIO Compute r ✍ The comp uter support s Memor y Stick Duo med ia and is equipped wi th the Memor y Stick Duo/PRO Duo slot that is on ly compati ble wit h the du o-size media. For more information on Memory Stick Duo media, visit the Memor y Stick web site at http://www.
58 nN Using Y our V AIO Compute r Using Other Memor y Cards Your co mputer is deliv ered with the mem ory card ada pter for the Exp ressCard/34 s lot to support the following m emory card s beside s t.
59 nN Using Y our V AIO Compute r Inser ting a Memor y Card To insert a memory card to the memory card adapter 1 Inser t any one of the memor y cards (2) to the m emor y car d adapter (1 ). ! Make sure to insert a memor y card into t he memor y card adapter in the correct directi on to avoid possible dama ge to the memo ry card adapter .
60 nN Using Y our V AIO Compute r Removing a Memory Card To remove a me mory card from the memory card adapter See Removing an Expr essCard M edia (page 5 2) to remov e the memory car d adapter fr om the Expre ssCard/34 slo t. Then, firmly g rasp the ex tended par t of the me mory card an d carefully pull it out of the m emory card a dapter.
61 nN Using Y our V AIO Compute r Using the Inter net Setting Up a Dial-up In ter net Connect ion Before you can connect to the Inte rnet, you need to connec t your computer to a telephone line w ith a telephone cable (m ay not sup plied). Once you ha ve set up your telep hone cabl e connectio n, you're ready to co nnect to th e Internet .
62 nN Using Y our V AIO Compute r Using Wireless LAN (WLAN ) Using the Sony Wireless LAN (WLAN), all yo ur digital devi ces with built -in WLAN function ality com municate freel y with each other th rough a p owerful netwo rk. A WLAN is a network in which a user can c onnect to a l ocal area n etwork (LA N) through a wirel ess (radio ) connec tion.
63 nN Using Y our V AIO Compute r Wireless LAN devi ces using the IEE E 802.11a standa rd and the ones us ing the IEEE 802. 11b or g standard cannot co mmunicate becau se the frequenci es are di fferent. IEEE 802. 11b: The st andard spee d is 11 Mbps, or ab out 30 to 100 t imes faster than a standard dial up .
64 nN Using Y our V AIO Compute r Communicati ng without an Access P oint (Ad-hoc) An ad- hoc network is a netw ork in whic h a loca l network is created o nly by th e wireless devic es themse lves, with n o other centr al controll er or acce ss point.
65 nN Using Y our V AIO Compute r To commu nicate witho ut an acce ss point (a d-hoc) 1 T ur n on the WIRELESS or WIRELESS LAN swi t c h . The W IRELE SS LAN indica tor light s up . On model s that support the Blu etooth functiona lity *1 and/or the IEEE 802 .
66 nN Using Y our V AIO Compute r 12 Enter th e network key *2 . The net work key should be 5 or 13 a lphanumer ic character s or 10 or 26 hexadecima l *3 characte rs long. Y ou can cho ose whichev er you w ant. 13 Enter exactly th e same ne twork key again, for confir matio n.
67 nN Using Y our V AIO Compute r To disconn ect from a computer -to-comp uter (a d-hoc) ne twork 1 Click St art and then Contr ol Pane l . 2 Click Netw ork and Internet Connections . 3 Click Netw ork Connections . The Network Connec tions wind ow appears.
68 nN Using Y our V AIO Compute r Communicati ng with an Access P oint (Infrastructure) An infr astructure n etwork is a n etwork that ex tends an e xisting wir ed local ne twork to wire less devi ces by provi ding an ac cess poin t, for examp le the Son y Access P oint.
69 nN Using Y our V AIO Compute r To conne ct to a wir eless ne twork 1 Make sure an ac cess poi nt is set up. See the m anual that c ame with your acces s point for more informa tion. 2 T ur n on the WIRELESS or WIRELESS LAN swi t c h . The W IRELE SS LAN indica tor light s up .
70 nN Using Y our V AIO Compute r Using the Bluetooth Functionality The B luetooth fu nctionality is avail able on sele cted mode ls only. Se e the on line Specificat ions t o see whether your model suppor ts the Blue tooth function ality.
71 nN Using Y our V AIO Compute r Notes on using the Blue tooth funct ionality ❑ The dat a transfer rate varies, depending o n the following condi tions: ❑ Obsta cles , such as walls , lo cated b .
72 nN Using Y our V AIO Compute r ❑ The 2 .4 GHz band, with which Bluet ooth de vices or wi rele ss LAN de vices wo rk, is us ed b y v arious de vic es . Blue toot h devices use the tec hnology to minimize the interference from other de vice s that use t he same wav e length.
73 nN Using Y our V AIO Compute r Communicati ng with Another Bluetooth De vice You ca n connec t your compute r to a Bl uetooth devic e such as another com puter, a m obile phone, a PDA, a headset, a mouse, or a digital camera wit hout the use o f any cab les.
74 nN Using Y our V AIO Compute r To commu nicate wit h another Blueto oth device To com municate with another B luetooth devi ce, you nee d first to set up the Bluet ooth functiona lity. For s etting up an d using the Blu etooth func tionality , see the hel p file on the Blueto oth utili ty software.
75 nN Using Y our V AIO Compute r Using the Bluetooth Headset The Bl uetooth hea dset is ava ilable as an optional a ccessory. I t will come i n handy duri ng a video conference over the Inter net using ins tant messag ing software , for exam ple Windows Messenger .
76 nN Using Y our V AIO Compute r To disconn ect the he adset fro m your compu ter 1 Right-cli ck the Bluetooth icon on the taskbar and select Bluetooth Settings from the me nu. The Bluetooth S ettings window appear s. 2 Selec t Disconnect from the Blue too th me nu.
77 nN Using P eripheral De vices Using P eripher al De vices You ca n add func tionality to your c omputer by u sing the var ious port s on the co mputer.
78 nN Using P eripheral De vices Connecting a Multi Fun ction Ba y Docking Station Attachi ng a mult i functio n bay doc king sta tion enabl es you to c onnect ad ditional per ipherals to your co mputer, s uch as a printe r and an external display .
79 nN Using P eripheral De vices F ront/Left ! The mult i functi on bay dockin g station ca n be powered on ly through the AC adapter supp lied with the multi func tion bay docki ng stati on.
80 nN Using P eripheral De vices Attaching Y our Computer to the Multi Function Ba y Docking Stat ion ! When th e computer has no batter y inserted, do not attach the compu ter to the multi f unction bay docking st ation.
81 nN Using P eripheral De vices 4 Slide o pen the multi function bay docking stati on conne ctor cover on the bot tom of the c omputer . 5 Place the computer on the multi function bay docking stati on.
82 nN Using P eripheral De vices 6 Gently push down the compu ter until it clicks into pl ace. 7 T ur n on the compute r . ! Use the AC adapter suppl ied with the mul ti functi on bay docki ng statio n.
83 nN Using P eripheral De vices Disconnect ing Y o ur Computer from the Multi Fun ction Ba y Doc king Station ! T o pr event loss of un saved data , be sure to turn of f the computer b efore disconn ecting it fro m the multi function bay docking s tation.
84 nN Using P eripheral De vices 2 W ait unti l the IN USE indicator (2) tur ns o ff and then press the PUSH RELEASE b utton (3). 3 Lift the c omputer a wa y from t he multi functi on bay docking stati on. 4 Close th e multi func tion bay docking station c onnector c ov er on the bo ttom of the c omputer .
85 nN Using P eripheral De vices Alter natively, y ou can di sconnect t he compute r from the m ulti fu nction bay docking station a s follows : 1 Click St art and then Undoc k Computer . 2 Make sure that a messag e balloon appears and the IN USE ind icator tur ns off , and t hen press t he PUSH RELE ASE button.
86 nN Using P eripheral De vices Connecting Exter nal Speakers You ca n enhan ce the so und quali ty of your c omputer by connecti ng exter nal speake rs. To connect e xternal speakers 1 Plug the speaker cable (1) i nto the head phones jack (2) on the com puter or on the multi functi on bay docking station.
87 nN Using P eripheral De vices Connecting an Exter nal Displa y You can connect a n extern al display to your computer . For exa mple, you can use the co mputer with a c omputer d isplay or a proj ect or.
88 nN Using P eripheral De vices Connecting a Computer Disp la y You c an connec t a com puter disp lay (m onitor) eithe r direct ly to y our compute r or vi a the opti onal mul ti function bay doc king stati on.
89 nN Using P eripheral De vices ✍ DVI-D st ands for Digit al Visual Inte rfac e - Digital. It is a type of DVI conne ctor that suppo rts only digi tal video sig nals (no a nalog vid eo signal s). It has 24 pins. A DVI-I conn ector (Digi tal Visual Int erface - In tegrated) suppo rts digita l video and ana log video sig nals.
90 nN Using P eripheral De vices Connecting a Multimedia Computer Displa y You ca n connec t a multim edia compute r displ ay that incl udes bui lt-in spea kers and a microphon e to yo ur computer or via the optiona l mult i functio n bay doc king sta tion.
91 nN Using P eripheral De vices.
92 nN Using P eripheral De vices Connecting a TV You ca n connec t a TV direc tly to yo ur compu ter or via the option al multi func tion bay docking s tation.
93 nN Using P eripheral De vices Connecting a Projector You can con nect a projector (fo r example, the Sony LCD projector) direc tly to your compu ter or via the optional mul ti function bay doc king station.
94 nN Using P eripheral De vices.
95 nN Using P eripheral De vices Selecting Displa y Modes You can se lect which display to be used as the primary mon itor when an ext ernal displa y (desktop mon itor, etc.
96 nN Using P eripheral De vices Using the Multiple Monitors Function The M ultiple Monitors f unction allows you to dis tribute por tions of your des ktop ac ross sep arate disp lays.
97 nN Using P eripheral De vices To sele ct the Mul tiple Mo nitors mode 1 Right-cli ck on t he desktop an d select NV IDIA Control P anel from the menu. 2 Click the Display icon. 3 Click Change Disp lay Configuration . 4 F ollow th e on-screen instr uctions to change th e settings.
98 nN Using P eripheral De vices Connecting an Exter nal Microphone If yo u need to u se a sound i nput devi ce (for exam ple, to ch at on the Internet) you need to plu g in an ex ternal micr ophone. To con nect an ex ternal micropho ne Plug th e micropho ne cable (1 ) into the mi crophon e jack (2) m .
99 nN Using P eripheral De vices Connecting a Universal Se rial Bus (U SB) De vice To prev ent your computer an d/or USB devices fro m damage, o bserve the following : ❑ When movin g the compute r with USB de vices c onnected, a void any shock or force to the US B por ts.
100 nN Using P eripheral De vices Connecting a USB Flopp y Disk Dr iv e You ca n purcha se a USB flo ppy disk d rive and c onnect it to y our comput er. To connect a USB floppy d isk drive 1 Choose th e USB por t (1) y ou prefer to use. 2 Plug the USB floppy disk dr ive cable (2) into th e USB por t.
101 nN Using P eripheral De vices Disconnect ing a USB flopp y disk driv e You can di sconnect a US B floppy di sk drive when the c omputer is on or off. Discon necting the driv e when the compu ter is in a pow er saving mode (St andby or Hib ernate) may cause the compu ter to malfunc tion.
102 nN Using P eripheral De vices Connecting a Prin ter You ca n connec t a Window s-compati ble prin ter to yo ur computer to prin t document s. Connecting a Printer Using the USB P or t You ca n connec t a USB prin ter compati ble with your version of Windo ws to the comp uter.
103 nN Using P eripheral De vices Connecting an i.LIN K De vice Notes on connecting i.LI NK de vices ❑ The co mputer inc ludes an i.LI NK (IEEE 1394) por t, which y ou can use to co nnect to an i.LINK device such a s a digital video cam corder or to conne ct two V AIO comp uters in or der to copy , delete or edit file s.
104 nN Using P eripheral De vices Connecting a Digital Video Camcorder To connect a digital vi deo cam corder 1 Plug on e end of the i.LINK ca b le (1) i nto the i.LI NK por t (2) on the comp uter and t he other end i nto the D V In/Out por t s (3) on the digital v ideo ca mcorder .
105 nN Using P eripheral De vices Connecting to a Networ k (LAN) You ca n connec t your comp uter to 10 00BASE-T* /100BASE -TX/10BA SE-T-type network s via an Eth ernet netw ork cable .
106 nN Using P eripheral De vices ! T elep hone lines can not be connect ed to the network (L AN) connector on your computer . If the netwo rk (LAN) connect or is connected t o the telephone l ines mentione d below, high electric current to the connector may cause d amage, overhe ating or f ire.
107 nN Customizi ng Y our V AIO Computer Customizing Y our V AIO Computer This section briefly de scribes how to cha nge the main s ettings o f your comp uter. Am ong other thi ngs, you wil l learn how to use a nd cus tomiz e the l ook of your So ny so ftwar e and utili ties, etc.
108 nN Customizi ng Y our V AIO Computer Setting the P ass w ord Use one of the BIOS f unctions to set the pas sword. Once you have set the pa ssword, yo u will have to enter th e password after the V AIO logo ap pears to s tart your c omputer. The po wer-on passwo rd will all ow you to protect you r computer from unautho rized acces s.
109 nN Customizi ng Y our V AIO Computer 6 Selec t P ass wo rd whe n P o wer ON under Secur ity . Press th e space b ar to change the setti ng from Disab led to Enab led . 7 Pres s the < or , k ey to select Ex it , select Exit (Save Changes) or Exit Se tup , and then p ress the Enter key .
110 nN Customizi ng Y our V AIO Computer Setting Up Y our Computer with V AIO Control Cente r The VAIO Control Center utility al lows you to c onsult system info rmation and specify preferenc es for syste m behavi or. To use V AIO Cont rol C enter 1 Click St art , point t o All Programs , and cli ck V AI O Cont rol Ce nte r .
111 nN Customizi ng Y our V AIO Computer Using the P ow er Sa ving Modes When y ou use a ba ttery as the powe r source for your c omputer, you can take advantage of power manag ement sett ings to conse rve battery li fe.
112 nN Customizi ng Y our V AIO Computer Using Standb y Mode Standby mode turns off the LCD scree n and sets the hard disk and the CPU t o a low power c onsumption mode. The um ber power l ight flashes i n this mode. To activate Standby mode 1 Click St art and then T urn Off Compute r .
113 nN Customizi ng Y our V AIO Computer To change the Stand by mode settings 1 Click St art and then Contr ol Pane l . 2 Click P erf ormance and Maintenance . 3 Click P ower Options . The P ow er Options Pr operties wi ndow appears. 4 Sele ct the Po w e r S c h e m e s ta b .
114 nN Customizi ng Y our V AIO Computer Using Hibernate Mode In Hiber nate mode , the state o f the system is saved on t he hard di sk and powe r is turned off . Even whe n the battery runs down, no data will be lost. The power in dicator li ght is off in this mode .
115 nN Customizi ng Y our V AIO Computer ✍ If you do not us e the c omputer for a long p eriod of ti me, put th e computer into Hi bernate mod e. This p ower saving m ode saves yo u th e time of shutti ng down or re sumin g. When th e computer is in Hibernate mo de, you canno t insert a dis c.
116 nN Customizi ng Y our V AIO Computer Managing P ower with V AIO P ow er Management Power management helps you set up powe r schemes for r unning on AC power or batteries t o suit yo ur requirem ents for powe r cons umptio n. VAIO Power Management is a software ap plication d eveloped exclusivel y for VAIO c omputers.
117 nN Customizi ng Y our V AIO Computer Activ ating V AIO P ow er Management P ow er Schemes VAIO Power Management provid es sever al predefin ed power schemes.
118 nN Customizi ng Y our V AIO Computer Configur ing Y our Modem Before you can s tart using yo ur inter nal modem ( not all m odem are bui lt-in), or e ach time you use yo ur modem while trav eling,.
119 nN Customizi ng Y our V AIO Computer 7 If you modifie d your location settings, cli ck Ap pl y , and then OK . The Phone and Modem Options window appears. 8 Check that your mode m is listed in the Modems tab . If your modem is not lis ted, click Add and follow the wizar d.
120 nN Upgrading Y our V AIO Computer Upgrading Y our V A IO Computer Your co mputer and memory mod ules us e high prec ision comp onents an d electroni c connecto rs techn ology. To avoid the inval idation of your guar antee due to mishand ling, we rec ommend tha t: ❑ Y ou co ntact your deale r to instal l a new memor y modu le.
121 nN Upgrading Y our V AIO Computer Adding and Removing Memor y If you want to expan d the functional ity of you r computer, y ou can incr ease the memor y by instal ling optio nal memory m odules. Before you upgrade y our computer 's memory, rea d the notes an d procedures in the following pages.
122 nN Upgrading Y our V AIO Computer ❑ Use the special b ag delivered wi th the mem or y module or wrap t he module in aluminum f oil to protect i t from elec trostatic dischar ge.
123 nN Upgrading Y our V AIO Computer Removing and Installing a Memor y Module To change or add a memory m odule 1 Shut down the c omputer and discon nect all periphe ral devices. 2 Unplug th e computer a nd remov e the batter y pack. 3 W ait unti l the com puter co ols down.
124 nN Upgrading Y our V AIO Computer 6 Remove the memor y modu le: ❑ Pull the latches in the dire ction of th e arrows (1). The mem ory module i s released. ❑ Make sure that th e memor y mod ule tilts up and the n pull it out i n the direc tion of the arrow (2).
125 nN Upgrading Y our V AIO Computer 8 Slide t he memor y mod ule into t he memor y mod ule slot and push it i n until it clicks into pla ce. ! If you use on ly one memo ry modu le, make sure to insert it to the slot that is closer t o the back of your co mputer .
126 nN Upgrading Y our V AIO Computer Viewin g the Amount of Memor y To view the amount of me mory 1 T ur n on the compute r . 2 Click St art , point t o All Programs , and cli ck V AI O Cont rol Ce nte r . 3 Double-click the System I nf orm atio n f older i n the V AIO Control Center window .
127 nN Precau tions Precautions This section describe s safety gui delines an d precau tions to h elp you p rotect your c omputer from potent ial dama ge.
128 nN Precau tions On Handling the LCD Screen ❑ Do not leave the LCD sc reen facing the su n. This co uld damag e the LCD sc reen. Be c areful when u sing the com puter near a w indow . ❑ Do not sc ratch the LCD s creen or ex er t pres sure on it .
129 nN Precau tions On Using the P ower Source ❑ See the o nline Sp ecification s to check the power operati on of your model. ❑ Do not sh are the AC outlet with o ther power-consum ing equip ment, suc h as a photoc opier or shr edder . ❑ Y ou can purchas e a pow er str ip with a surge pr otector .
130 nN Precau tions On Handling Y our Comput er ❑ Clean the cabinet w ith a soft cloth, which is dr y or lightly moi stened with a mild dete rgent so lution. Do not use any type of abrasi v e pad, s couri ng powder , or solvent suc h as alcoho l or benzi ne, as these ma y damag e the fini sh of the computer .
131 nN Precau tions ❑ Do not us e cut or dam aged conne ction c ab les. ❑ If the comput er is brought directly from a c old location to a w ar m one, moistur e ma y condense i nside the co mputer . In this case, allow at l east one hour before turn ing on the computer.
132 nN Precau tions On Using the Built-in MO TION EYE Camera ❑ Do not touc h the fro nt mirror pl ate ov er the l ens of the b uilt- in MO TION EYE camera, as it may make scratches o n the plate and such scrat ches will appe ar on the captured im ages.
133 nN Precau tions On Handling Discs ❑ Do not touc h the surface of the disc. ❑ Do not dr op or bend th e disc. ❑ Finger pr ints and dust on t he surface of a disc may cause read erro rs. Alwa ys hold the di sc by its edges and central hole, as shown below: ❑ Proper c are of the disc is e ssentia l to its c ontinuous rel iability .
134 nN Precau tions On Using the Batter y P ac k ❑ Do not leave the batter y p ack in temperatur es above 60°C , such a s in a car parked in the sun or unde r direct sun light. ❑ Batter y li f e is shor ter in a c old environment . This is due to decreas ed batter y effi ciency at low temperature s .
135 nN Precau tions On Using Headphones ❑ Road safety – Do not use headph ones while d riv ing, cycling , or operat ing any motor ized v ehi cle. It may create a traffic hazard and is ill egal in som e areas. It c an also be po tentially dangerous to play loud music whil e walking, espec ially at pedestr ian cr ossings.
136 nN Precau tions On Handling the Hard Disk The ha rd disk ha s a high storage dens ity and reads or wri tes data in a short tim e. However, i t can be e asily dama ged by mechan ical vi bration, sh ock or dust.
137 nN Precau tions On Handling the Memor y Card Adapter ❑ Do not touc h the mem or y card adapte r connec tor with your finge r or metal lic object s. ❑ Use only the adhes iv e lab el e xclu siv ely des igned for the memor y c ard adap ter as a lab el.
138 nN T r oublesho oting T rou b leshoo ting This section d escribes h ow to sol ve common proble ms you mi ght encou nter when us ing yo ur compute r.
139 nN T r oublesho oting ❑ Memory S tick Media (page 1 82) ❑ P erip heral s (page 183) ❑ Multi Function Bay Doc k ing Station (page 1 84).
140 nN T r oublesho oting Computer What should I do if m y computer does not st ar t? ❑ Make sure your comput er is securel y plugged into a power sourc e and tur ned on. Ma k e sure the pow er indi cator shows the power is on . ❑ Make sure the b atter y is in stalled proper ly and char ged.
141 nN T r oublesho oting What should I do if a BIOS error appear s when I turn on my computer? If the message "P ress <F1> to resume, <F2 > to setup" a ppears at th e bottom of y our compu ter screen, fo llow these s teps: 1 Pres s the F2 key .
142 nN T r oublesho oting What should I do if m y comput er or soft ware stops resp onding? ❑ It is bes t to tur n off your comp uter using the T urn Off Computer option on the Micr osoft Wi ndows Start menu, lo cated on the tas kbar . Using ot her methods, inc luding thos e listed bel ow , may result in l oss of unsaved data.
143 nN T r oublesho oting Wh y doesn't my computer enter St andb y or Hiber nate mode? Your co mputer may become unstable if t he operat ing mode i s change d before the c omputer complete ly enters Sta ndby or Hibernate. To restore you r computer to normal op erating stability 1 Close al l open programs.
144 nN T r oublesho oting What should I do if a message windo w , no tifying of incompat ibility or improp er installation of the battery pac k, appears and my computer enters Hibernate mode? ❑ This sy mptom co uld be due to the batter y pack not being installed p roperl y .
145 nN T r oublesho oting Wh y does the System Proper ties window displa y a slo we r CPU speed than the maximum? This is normal. B ecause your compu ter's CPU utilizes a ty pe of CPU speed controlli ng technolog y for po wer conserv ation purpos es, System P roperties may display the CPU's c urrent speed instead o f the maxi mum speed .
146 nN T r oublesho oting Wh y does it tak e time bef ore my computer star ts? If Norton Internet Security's Personal F irewall is active, i t may take some tim e before the d esktop s creen appe ars due to networ k securi ty che ckups.
147 nN T r oublesho oting How ca n I change the v olume of the st ar tup sound? To change the startup soun d volume 1 Pres s the F2 key . The B IOS set up scre en app ears . 2 Pres s the < or , k ey to select Advanced . 3 Pres s the M or m ke y to sele ct Speaker V olume and pres s the Ent er key .
148 nN T r oublesho oting System Security This section provides informat ion about kee ping you r computer operatin g smoothly and protecti ng against p otentia l threats to the c omputer's secu rity.
149 nN T r oublesho oting How do I k eep m y antivirus software update d? You ca n keep the Norton In ternet Sec urity softwar e program c urrent wit h the latest up dates fr om Symantec Corporatio n. To downloa d and install the latest security up date 1 Double-click the N orton In ternet Se curity ic on on the ta skbar .
150 nN T r oublesho oting Batter y How do I fi nd the batter y charging stat us? See Charging the B attery Pack ( page 28) . When is m y computer using A C po wer? When y our compute r is dire ctly conne cted to the AC adapter , it uses A C power, even if a batter y is ins talled.
151 nN T r oublesho oting Can my computer ent er Hiber nate mode while using battery power ? Your c omputer ca n enter Hi bernate mode while using battery power, but so me sof tware program s and pe ripheral de vices prevent th e system fr om enterin g Hibernate m ode.
152 nN T r oublesho oting Built-in MO TION EYE Camera Wh y does the vie wer windo w sho w no images or poor-quality images? ❑ The built-in MO TION EY E camera can not be sha red by more than one software appl ication . If another s oftware applic ation is us ing the ca mera, e xit th e applicati on before using the built-i n MO TION EYE camera.
153 nN T r oublesho oting Wh y does movie pla yback sho w dropped fr ames when my computer is running on the battery? The ba ttery is runn ing out of power.
154 nN T r oublesho oting Why can't I use the built-in MO TION EY E came ra? ❑ The built-in MO TION EY E camera can not be sha red by more than one software appl ication . If another s oftware applic ation is us ing the ca mera, e xit th e applicati on before using the built-i n MO TION EYE camera.
155 nN T r oublesho oting Inter net What should I do if m y mod em does not work? ❑ Make sure the te lepho ne cable is secur ely plugged into the m odem por t on your compute r and the wall ja ck. ❑ Make sure t he telepho ne cable is wor king. Plug the cable into an ordinar y tel ephone and listen for a dial t one.
156 nN T r oublesho oting Wh y is m y modem connection slow? Your c omputer is equipped with a V.9 2/ V.90 compatib le modem. Many fact ors may in fluence m odem con nection spee d, inclu ding telep hone line n oise or com patibility w ith telepho ne equipme nt, such as fax machin es or other modems.
157 nN T r oublesho oting Networking What should I do if m y computer cannot connect to a wireless LAN access point? ❑ Connecti on av ailability is affected by distanc e and obst ructio ns. Y ou m a y need to m ov e your compute r a wa y from obst ruct ions or cl oser to any ac cess po int you may be using.
158 nN T r oublesho oting Wh y is the data tr ansf er speed slo w? ❑ The wi reless LAN data transfer speed i s affected by distan ce a nd obstr uctions between devices and acces s poin ts. Other factors incl ude device configu rations, radio con ditions, and so ftware comp atibility .
159 nN T r oublesho oting What are channels? ❑ Wireles s LAN co mmunicatio n occurs o n divided freq uency ba nds known as channels. Thir d-par ty w ireless LAN access poin t channels m ay be preset to d iff erent c hannels f rom Sony devices.
160 nN T r oublesho oting Bluetooth T echnolog y What should I do if o ther Bluet ooth de vices cannot disco v er m y compu ter? ❑ Make sure both devices hav e the Bluetooth feature enabled. ❑ If the Bl uetooth ind icator is off, turn on the WIREL ESS sw i t c h .
161 nN T r oublesho oting What should I do if o ther Bluet ooth de vices cannot con nect to m y computer? ❑ Make sure the o ther device is au thenticate d. ❑ Y our co mputer m a y not all ow connections from ot her de vices. T o enable Bluetooth device connecti ons, f ollow these steps: 1 Right-c lick the Bluetoo th icon on t he taskba r .
162 nN T r oublesho oting Wh y is m y Bluetooth connectio n slow? ❑ The dat a transfer speed depen ds on the o bstacles a nd/or the distance between the two de vices, on t he radio wav e quality , and on the operating sy stem or the software in us e.
163 nN T r oublesho oting Can I use a de vice with Bluetooth technolog y on air planes? With Bluetooth technol ogy, your com puter tran smits a radio frequency of 2.4 GHz. S ensitive location s, suc h as h ospitals a nd airplane s, may ha ve rest rictions on t he use of B luetooth d evices, du e to radio i nterference.
164 nN T r oublesho oting CDs a nd D V Ds Wh y does my computer freez e when I tr y to read a disc? The di sc that your co mputer is t rying to read may be di rty or dam aged. Follo w these steps : 1 Restar t the computer by clicking Star t , T urn Off Computer , and Restart .
165 nN T r oublesho oting What should I do if I cannot pla y a CD o r D VD properly on m y computer? ❑ Make sure t he disc was ins er ted into the optic al disc dr ive with the la bel f aci ng up . ❑ Make sure t he necessar y program(s) i s installe d accordi ng to the ma nuf acture r's instr uction s.
166 nN T r oublesho oting 5 Double-click the optic al disc d rive device to open t he submenu. 6 Double-click the listed drive, and select th e Pr oper ties tab . 7 Clic k to se lect the En able digital CD a udio for this CD-ROM device chec k box , if it is not selecte d.
167 nN T r oublesho oting What should I do if I cannot write data to CD media? ❑ Do not lau nch any soft w are ap plicatio n or allow any to launc h automati cally , n ot e ven a screen saver . ❑ Do not us e the keyboard. ❑ Do not us e a CD-R/RW disc that has an adhes ive label affixed to it.
168 nN T r oublesho oting What should I do if I cannot wr ite data to D VD-RAM m edia usi ng Window s functions? This Q & A entry applies to selecte d models o nly. See th e online S pecificatio ns to see wheth er your mode l is equippe d with the DVD± RW/RAM driv e.
169 nN T r oublesho oting Displ a y Wh y did my computer scr een go blan k? ❑ Y our com puter screen may go b lank i f the comp uter has lo st power or has en tered a power saving mode (Standby or Hiber nate). If the compu ter is in LCD ( Video) Standby mode, pre ss any ke y to activate the c omputer sc reen.
170 nN T r oublesho oting How do I change the screen resolution on my TV screen? ❑ Y our TV s creen may not show the w hole scree n image of a v ideo if th e screen res olution is set larger than 1024 x 768. Adjust the scr een reso lution to 1024 x 768 or smalle r .
171 nN T r oublesho oting What should I do if the LCD brightness of y our computer screen changes? The L CD brig htne ss sett ing, adj usted with t he Fn+F5/F6 keys, is temp orary and th is adjustme nt is ove rridden by the setting on the VAIO Power Management tab wh en another power sch eme is sele cted.
172 nN T r oublesho oting Wh y does my e xter nal displa y (or TV) sta y blank when I change the displa y output? If yo u change the log-on us er with the Fa st Use r Switchin g function aft er Wind ows star tup, yo u will not be able to s elect a displ ay by pressi ng the Fn+F7 keys.
173 nN T r oublesho oting Pr inting What should I do if I cannot print a document? ❑ Make sure your pr inter is on, and the printer cable is secu rely connec ted to the po r ts on the p rin ter and comp uter . ❑ Make sure your pr inter is compatible wit h the Wind ows operating syste m installed on your compute r .
174 nN T r oublesho oting Microphone What should I do if m y microp hone does not work? ❑ If you are usin g an external microphon e, make sure the mic rophone is turne d on and is proper ly plugge d into the micropho ne jack on your compute r . ❑ The mutin g button ma y have been pressed .
175 nN T r oublesho oting Mouse What should I do if m y computer does not re cogniz e m y mouse? ❑ Make sure your mous e is secur ely plugge d into the p or t. ❑ Res tar t y our comp ute r with y our mouse c onn ect ed. What should I do if t he pointer does not mov e when I use m y mouse? ❑ Make sure anoth er mouse i s not instal led.
176 nN T r oublesho oting Speak ers What should I do if m y spea kers do not w ork? ❑ Make sure your speakers a re proper ly connec ted and the v olume is tu rned up loud en ough to hea r sound. ❑ Make sure your speakers a re designed f or compu ter use.
177 nN T r oublesho oting T ouch P ad What should I do if t he touch p ad does not work? ❑ T r y r estar ting your comp uter . Pres s the Ctr l+Alt +Delet e keys simultaneous ly . In the Windows T ask Manager wi ndow , se lect Restar t from the Shut Down menu to res tar t the com puter .
178 nN T r oublesho oting K eyboard What should I do if t he k e yboard configur ation is wrong? ❑ The l anguage lay out of your comput er's ke yboar d is specifi ed on th e sticker on the box. If you ch oose a d iff erent reg ional ke yboard w hen you compl ete the Windows s etup , the key configurat ion will be m ismatch ed.
179 nN T r oublesho oting Flopp y Di sks Wh y doesn't the Saf ely Remov e Hardware icon appear on the taskba r when the dr iv e is connected ? Your com puter doe s not recog nize the floppy disk drive. Fir st, make s ure the USB c able is pr operly c onnected to th e USB port.
180 nN T r oublesho oting PC Cards What should I do if m y P C Card does not work? ❑ Make sure the P C Card is inser ted proper ly . See Ins erting a PC Ca r d (page 47) f or more inf or mation. ❑ Make sure the P C Card is c ompatible with the M icrosoft Wi ndows operating sy stem insta lled on your compu ter .
181 nN T r oublesho oting A udio/Video What should I do if I cannot use my D V camcorder? If the message tha t DV equipm ent seems to be disc onnected or turned off app ears, the i.LINK cabl e may not be securely plugged into the p orts on your comp uter or ca mcorder.
182 nN T r oublesho oting Memor y Stick Media What should I do if I cannot open m y image files? You may need to refo rmat your Memory Sti ck media. Form atting Memo ry Stick m edia erases all data , includ ing musi c data prev iously saved to it.
183 nN T r oublesho oting P eri pher als What should I do if I cannot connect a USB de vice? ❑ If applic able, chec k the USB device is tur ned o n and usi ng its own power supply . For e xample, if y ou ar e using a di gital camera, che ck the batter y is charged .
184 nN T r oublesho oting Multi Function Ba y Doc king Station What should I do if I cann ot use the de vices connected t o the m ulti fu nction ba y dockin g station? Make s ure to use the AC adapter supplied wi th the mult i function bay docki ng station to c onnect the docking st ation to a po wer source.
185 nN Support Options Suppor t Options The s ection conta ins informati on on wher e to go for an swers to que stions a bout your c omputer. Sony Suppor t Inf or mation See the following source s for answe rs in the s equence l isted below.
186 nN Support Options e-Suppor t What is e-Suppor t? You hav e searched our user guides and web site ( www.vaio-link.com ) but have not fou nd an answer to y our question/i ssue? e-Sup port is the id.
187 nN Support Options Can I submit m y questions at an y time? Yes, y ou can su bmit you r quest ions 24/ 7, but ple ase keep i n mind that our e- Support T eam can onl y treat y our queri es from Monday till Friday between 8a m and 6pm.
188 nN Support Options T rademarks Sony, Batte ry Checker, Click to DV D, DVgate Plus, HotKey Utility, Mem ory Stick Formatte r, Prepare your VAIO, S onicStage, Sonic Stage Mast ering Studio , VAIO Co.
189 nN Support Options The B luetooth word mark and l ogos are own ed by the Blu etooth SIG, In c. and any use of such m arks by Sony Corporati on is und er licens e.
© 2006 S ony Corpor ation n.
デバイスSony VGN-FEの購入後に(又は購入する前であっても)重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります:
Sony VGN-FEをまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはSony VGN-FEの技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Sony VGN-FEの取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Sony VGN-FEで得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Sony VGN-FEを既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はSony VGN-FEの不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Sony VGN-FEに関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちSony VGN-FEデバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。