Sprint NextelメーカーC201の使用説明書/サービス説明書
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User’ s Guide PCS Connection Card TM by Novatel Wireless Merlin TM C20 1.
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Table of Contents Welcom e to S print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Introdu ction to this Use r’s Guid e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1. Getting Sta rted With Your PCS Connectio n Card TM .
PCS Conn ection Card Properties Wind ow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 4 Detailed Status Rep ort Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 About Wireless Connection Manager Win dow .
1 Welcome to Sprint nly Sprint built the largest all-di gital, all -PCS nationwide network with advanced multimedia services, rea ching more than 230 m il lion people for clari ty you can see and hear . When it com es to mobile connectivity , t he PCS Connection Card TM offers more freedom than ever befor e.
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3 Introduct ion to this User’s Guide his User’ s Guide introduces you t o the PCS Connection Card and Wireless Connection Manager Softwar e through easy-to-fol low instructi ons. W e know your time is valuable and that i s why we have designed this guide to be used in a building bl ock format or in stand-alone secti ons.
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Secti on 1 Gett i ng Star ted Wit h Your PCS Co nnect ion Card 5 Section 1 Getting Starte d With Your PCS Connectio n Card TM In This Section 䊳 Y our P CS Conn ectio n Card TM 䊳 PCS Conn ection Ca.
Secti o n 1 6 Gett ing Start ed With You r PCS Conn ecti on Card Y our PCS Connection Card The PCS Con nection Card u tilizes CD MA techno logy en abling r eal-tim e wirele ss access to em ail, the Inter net or your com pany netwo rk.
Secti on 1 Gett i ng Star ted Wit h Your PCS Co nnect ion Card 7 3. Launch the Wireless Connect ion Manager Software applicati on. 4. If your card has not previously been acti vated, the Acti vation Wizard will automatical ly launch and guide you through t he process.
Secti o n 1 8 Gett ing Start ed With You r PCS Conn ecti on Card Installin g the Wirele ss Connection Manager Software This secti on guides you step-by -step through the Wireles s Connection Manager Software install ation procedure.
Secti on 1 Gett i ng Star ted Wit h Your PCS Co nnect ion Card 9 3. Read the information di splayed onscreen and click Next to continue. The License Agreem ent window will appear (see Figure 2). Figur e 2: Li cense Agreemen t wi ndow 4. Read the agreement and select I read and agre e to the abov e terms if you are satisfied wit h the agreement.
Secti o n 1 10 G ett ing Sta rted W ith Y ou r P CS Co nne ctio n C ard 6. If yo u are s atis fied wit h th e in sta llatio n s ettin gs, clic k Next to continue. A message will appear (see Figure 4) all owing you to specify whether you wan t an icon for the Wireless Con nection Manager placed on your desktop.
Secti on 1 Gett i ng Star ted Wit h Your PCS Co nnect ion Card 11 8. Click Fi nish to exit the Installat ion program. The Install window will appear (s ee Figure 6). Figu re 6: I nstal l window 9. Y ou are required to rest art your computer in order to complete t he Wireless Connect ion M anager Soft ware install ation procedure.
Secti o n 1 12 G ett ing Sta rted W ith Y ou r P CS Co nne ctio n C ard Insertin g and Removin g Y our PCS Connection Card Before you inser t the PCS Connection Card, you must first install t he Wireless Connect ion Ma nager Soft ware.
Secti on 1 Gett i ng Star ted Wit h Your PCS Co nnect ion Card 13 Activating Y our PCS Connection Card T o launch the Wireless Conn ection Manager , double-c lick the shortcut icon placed on your des ktop, or selec t Start J J J J Prog rams J J J J Novatel Wire less J J J J Wirele ss Con nection M anage r .
Secti o n 1 14 G ett ing Sta rted W ith Y ou r P CS Co nne ctio n C ard 1. Click Next to begin the activati on process. The PCS Connection Card Activati on window will describe the act ivation pr ocess (see Fi gure 9). Figur e 9: PCS Connec tio n Card Acti vati on ( window 2) 2.
Secti on 1 Gett i ng Star ted Wit h Your PCS Co nnect ion Card 15 3. Click N ext when you are asked for your card’ s Ele ctronic Serial Number (ESN). The third PCS Connection Card Activat ion window will appear , which dis plays your card’ s ESN in the top fi eld (see Figure 10).
Secti o n 1 16 G ett ing Sta rted W ith Y ou r P CS Co nne ctio n C ard 7. Once you have been given your card’ s phone number , enter the number in the top fiel d, as shown in Figure 11. 8. Re-enter the phone number in the bottom fiel d for acti vation, and click Next to continue.
Secti on 2 The Wir ele ss Conne ctio n Manager 17 Section 2 The Wireless Connec tion Manager In This Section 䊳 Wire less Con nection Ma nager Main Windo w 䊳 Contr ollin g the Wir eless C onne ctio.
Secti o n 2 18 The Wire le ss Conn ecti on Manager Wireless Con nection Man ager Main Window When you launch the Wireless Connecti on Manager application, t he main window will open (see Figur e 13).
Secti on 2 The Wir ele ss Conne ctio n Manager 19 Controlling the Wireless Connection Manager Connectin g to the Netw ork T o connect to the net work, click Co nnec t fro m the m ain win do w (see Figure 14). The card will att em pt to r egister t o the network using the information provided in t he default connecti on profile.
Secti o n 2 20 The Wire le ss Conn ecti on Manager Contr olling Co mpression In order to opt im ize the c onnection speed and enhance your wireles s experience, data has been compressed. Y ou may turn off compression by selecti ng Compression from the Fi le m enu (see Figure 15).
Secti on 2 The Wir ele ss Conne ctio n Manager 21 Disconnect ing From the Net work T o disconnect f rom the network, click Disconnect fro m t he m ain window (see Figure 17).
Secti o n 2 22 The Wire le ss Conn ecti on Manager Showing and Hiding the Wireles s Connection Manag er Keeping the Wireless Conn ection Ma nager Window Al way s Vis ib le T o keep the Wireles s Connection Manager window on top of all other open windows, sel ect Alway s on T op from the Wi ndow menu (see Figure 19).
Secti on 2 The Wir ele ss Conne ctio n Manager 23 Hiding the Wir eless Connection Manager T ask Bar T o hide the Wireles s Connection Manager task bar when you minimize the screen, sel ect Hide W hen Mi nimized from the Window me nu (see Figure 20).
Secti o n 2 24 The Wire le ss Conn ecti on Manager T o tal Bytes Fi elds The T otal Bytes f ields are displayed in t he m ain window (see Figure 21) and in the General tab of the Detailed St atus Report window (see Figure 22). The last date the byte t otals were cleared i s also dis played in the General tab.
Secti on 2 The Wir ele ss Conne ctio n Manager 25 Cleari ng the T otal Bytes Fields Y ou m ay clear the T otal Bytes fields by usi ng the Clear Byte s comm and, located under t he To o l s menu on the main window (see Figure 23).
Secti o n 2 26 The Wire le ss Conn ecti on Manager Locking and Unl ocking Y our PCS Connection Card Lockin g Y our PCS Conne ction Card The Wireless Connecti on M anager applica tion contains a l ock feature, which allows you to t em poraril y disable your ca rd’ s abil ity to cal l or connect to the networ k.
Secti on 2 The Wir ele ss Conne ctio n Manager 27 Unlock ing Y our PCS Connection Card T o unlock your card: 1. Click the Lock button , located i n the bottom-right corner of the Wireless Connect ion Manager m ain window . The Enter Lock Key window will be di splayed (see Figure 26).
Secti o n 2 28 The Wire le ss Conn ecti on Manager Sy stem T ray Icons A system tray i con will appear in t he bottom-right corner of your desktop when you launch the W irel ess Connection Manager applicat ion. The tray icon provides easy access to the Wirel ess Connection Manager’ s main window and the card’ s connect ion status.
Secti on 2 The Wir ele ss Conne ctio n Manager 29 Using the Web Messaging Feature V iewing a W eb Message The Mes sage butt on , located in the bottom-ri ght corner of the main window , will flash if you have recei ved a new text message. T o view a text message, c lick the Me ssage button.
Secti o n 2 30 The Wire le ss Conn ecti on Manager Send ing a Web Mess age There are three ways to send a W eb message: 1. Using your PCS Ph one, dia l the phone num ber to which you wish to send a message, and leave a numeric message. 2. Using your W eb browser: 䊳 Go to www .
Secti on 2 The Wir ele ss Conne ctio n Manager 31 Deleting a W eb Message T o delete a Web m ess age, open the W eb Messaging window by cli cking on the Messa ge button . The Web Messaging window will open. Figure 29: W eb Messaging window Highlight the message you want to del ete, and click t he small red (see Figure 29).
Secti o n 2 32 The Wire le ss Conn ecti on Manager 1. A help prompt window will be di splayed to indicat e that the PCS Software modem h as not been inst alled (see Fi gure 30). Click on the hyperlink for instructions on instal ling the PCS Software modem on your computer’ s COM port.
Secti on 2 The Wir ele ss Conne ctio n Manager 33 3. For Windows 2000 and XP , select the Mode m tab and click Add (see Figure 32). Proceed to step 6 ( page 34). Figu re 32: Phone and Modem Opti ons (Win dows 2000 & XP) 4. For Windows 98SE, click Add under t he Gene ral tab (see Figure 33).
Secti o n 2 34 The Wire le ss Conn ecti on Manager 5. Select Other f or “What type of modem do you want to install?” and click Next (see Figure 34).
Secti on 2 The Wir ele ss Conne ctio n Manager 35 7. Select Sprint from the Manufacturers drop-down li st. The PCS Software Modem automatically appears in the Models text wi ndow (see Figure 36).
Secti o n 2 36 The Wire le ss Conn ecti on Manager 9. A Digital Si gnature Not Found window will appear . Cli ck Ye s to disregard t he notice and continue with the ins tallati on (see Figure 38). Figure 38: Digital Signature N ot Found 10. Click Fi nish to complete the ins tallati on (see Figure 39).
Secti on 2 The Wir ele ss Conne ctio n Manager 37 Adding a New Dia l-up Connection Adding a new dial-up connecti on in the PCS Wireless Connection Manager is very similar t o adding a dial-up connect ion on your computer . A New Connection Wizard will guide y ou through the process.
Secti o n 2 38 The Wire le ss Conn ecti on Manager 4. Ente r the na me you w ould like to assign to the n ew d ial-up con nection and clic k Next to c ontinu e (see Fig ure 4 1). Figur e 41: New Connecti on Wizar d 2 5. Click Fi nish to stor e the new dial-up connect ion (see Figure 42).
Secti on 2 The Wir ele ss Conne ctio n Manager 39 Editing a Dial-up Con nection Once you have configured new connecti ons to your dial- up networks, you can edit the connect ion properti es as necessary . T o edit a dial -up connection: 1. Select File J J J J Edit Conn ection .
40 PCS Connectio n Card Configurati on Window T o access the P CS Conn ectio n Card Conf igur ation wi ndow (see Figure 45), sel ect Configu ration fr om the File drop-down menu.
Secti on 2 The Wir ele ss Conne ctio n Manager 41 PCS Connectio n Card Configurati on Settings Changing Y our Roaming S ettings T o change your roaming settings, select Config uration fro m th e File menu (see Figure 46). Figur e 46: Conf igur ati on command Current CDMA T ime This field displays the time as indicated by the CDMA base station.
Secti o n 2 42 The Wire le ss Conn ecti on Manager The PCS Connection Card Configurati on window will open (see Figure 47). Selec t the desir ed value from the Network S ervice drop- down list box, and click OK to sav e the ne w ro am ing se ttin gs.
Secti on 2 The Wir ele ss Conne ctio n Manager 43 Changing Y our Lock Code T o change your current l ock code: 1. Select Configuration from the File menu. 2. From the PCS Connection Card Configurati on window , click Set Lock Code . The Change Lock Code window will appear (see Figure 48).
Secti o n 2 44 The Wire le ss Conn ecti on Manager PCS Connectio n Card Propertie s Window T o access the PCS Conne ction C ard P roperti es window (see Figure 49), select Prop erties from the File menu.
Secti on 2 The Wir ele ss Conne ctio n Manager 45 Detailed St atus Report Window T o access the Det ailed Status Report window , sele ct Detai led S tatus Repo rt from the To o l s menu. The Detailed St atus Report window contains two tabs : Gene ral and History .
Secti o n 2 46 The Wire le ss Conn ecti on Manager The History tab (see Figure 51) di splays the date, time, and curr ent card and network sessi on activities. This tab i s useful when attempting to diagnose proble m s with eit her your card or your net work connection.
Secti on 2 The Wir ele ss Conne ctio n Manager 47 Updating t he Wireless Conne ction Manag er Software The Wireless Connecti on M anager will aut omatically check per iodicall y for avail able updates to it s software vers ion. T o manually check for software updates , select Start J J J J Wire less C onnecti on Mana ger U pdate (see Figure 53).
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Secti on 3 PCS Vi si on 4 9 Section 3 PCS Vision SM In This Section 䊳 We b 䊳 Messagi ng 䊳 PCS B usine ss Conn ection SM CS Vision SM brings you clarit y you can see and hear , with enhanced, always-on multimedia services li ke email, Internet browsing and PCS Business Connection SM that are eas y to learn and use.
Secti o n 3 50 PCS Vi sion Accessing the W e b With Y our PCS Connecti on Card Launching t he W eb T o launch the W eb: 䊳 From the card’ s main menu, highlight We b and sel ect Laun ch . Y o ur User Name When you buy a PCS Con nection Card and s ign up for servi ce, you're automatically as signed a User name.
Secti on 3 PCS Vi si on 5 1 Messaging Now you can send and receive email and inst ant messages on select PCS Connection Cards. These appear on your screen as Page/T ext and include numeric messages as well as text PCS Messages.
Secti o n 3 52 PCS Vi sion Email Using Email With Email, you can set up an account at no addi tional charge and perform many of the typical email functio ns from your PCS Ph one that you can from your personal computer . Y ou can ma nage your Email Account from your PCS Phone or perso nal computer at www .
Secti on 3 PCS Vi si on 5 3 PCS Busine ss Connection SM Personal Editi on PCS Business Connection SM Personal Edit ion is designed to off er secure wireless access to both Microsoft ® Outlook ® and Lotus Notes ® .
Secti o n 3 54 PCS Vi sion PCS V ision FAQs How will I know whe n my card is ready for PCS Vision Se rvice? Y our User nam e (for e xample, bsmith001@ spri ntpcs.com) will appear on the display screen. How do I si gn-i n for the fi rst t ime ? Y ou are automatically signed i n to PCS V ision Se rvices when you turn on your phone.
Secti on 4 Troubl eshoo ti ng Tips 55 Section 4 Troublesho oting Tips In This Section 䊳 PCS Conn ection Ca rd Freque ntly Asked Que stions 䊳 T rou bleshoot ing Erro r Messag es his secti on will provide you with help i n diagnosing and solving probl em s that you may experi ence while using the PCS Connection Card.
Secti o n 4 56 Troubl eshoo ti ng Ti ps PCS Connection Card F AQs How can I chec k the quality of my connecti on? The signal str ength status bar , l ocated on the Wireless Connecti on Manager m ain window , i ndicates the quali ty of t he card’ s signal.
Secti on 4 Troubl eshoo ti ng Tips 57 T roubleshootin g Error Messages One of the foll owing error messages may be displayed if your card is unable to connect to the network. The card is not respond ing properl y . Y ou are directed to wait between 15-30 seconds and to then re-launch th e Wireless Connection Manager Softw are.
Secti o n 4 58 Troubl eshoo ti ng Ti ps Acces s denied because User name and/or pa ssword is inval id on the doma in. Contact PCS Customer Ser vice Solutions at 1-888-211-4PCS (4727 ). The card ha s been removed. This message indicates t he card was removed while the Wireless Connection Manager was running.
Secti on 5 Prod uct Spec if ica ti ons 59 Section 5 Product Spe cification s In This Section 䊳 T echnical S pecificatio ns 䊳 Environme ntal Specific ations his secti on outlines the technical and environmental specifica tions for your new PCS Connection Card.
Secti o n 5 60 Produc t Speci f icat io ns T echnical Spec ificatio ns This product was manufactured under the US patent 5129098. Merlin C201 Environmen tal Specificat ions Appr ovals: IS95A/CDMA2000 1X FCC Parts 15 a nd 24 Voltage: +5.
Secti on 6 Safet y and Regu lat ions 61 Section 6 Safety and Regulation s In This Section 䊳 Important No tice 䊳 Safety a nd Hazards 䊳 Regulato ry Notices his sect ion outlines important s afety guidelines and regulations regardi ng the use of your PCS Connection Card and Wireless Connect ion Ma nager Soft ware.
Secti o n 6 62 Safet y and Reg ulat ion s Impo rtant No tice Because of the nature of wireless commu nicati ons, transmissi on and reception of data can never be guaranteed. Dat a may be delayed, cor rup ted (i.e., h ave error s) o r be t otal ly lo st.
Secti on 6 Safet y and Regu lat ions 63 Regulatory No tices This device complies wit h Part 15 of the FCC Rules. Operation of t his device is subject to the foll owing two conditions: (1) this device .
Secti o n 6 64 Safet y and Reg ulat ion s Wa rning (EMI) – Canada – This digit al apparatus does not exceed t he Class B limit s for radio nois e emissions from digital appar atus as set out in the inter ference causing equipment standard e ntitled “Digi tal Apparatus”, ICES-003 of the Department of Communications.
Secti on 7 Terms and Condi ti ons & Warranty Infor matio n 65 Section 7 Terms and Condi tions & Warranty Informati on In This Section 䊳 T erms and Conditi ons of Services 䊳 Manu facture r’ s Warra nty his secti on con tains t he T erms and Conditions of servi ce and the manufacturer’ s warr anty for your PCS Connection Card.
Secti o n 7 66 Terms and Cond iti ons & Warra nty In for mation T erms and Con ditions of Services (Effecti ve as of August 1, 2002 unti l replaced) Thanks for choosing Spri nt. These terms and conditions ar e part of your agreement with Sprint for PCS Ser vices.
Secti on 7 Terms and Condi ti ons & Warranty Infor matio n 67 Credit V erification. Y ou mu st have a nd k eep sa tisfactory cred it to re ceive and contin ue to receive Services. W e will v erify you r credit before agreeing to provid e Services to you an d we m ay verify your cred it at any time w hile we provide S ervices to you.
Secti o n 7 68 Terms and Cond iti ons & Warra nty In for mation change or add a diffe rent Service Plan or ser vice feat ure and the change is effecti ve prior to t he start of your next f ull invoicing cycl e, you will be invoiced a pror ated amou nt.
Secti on 7 Terms and Condi ti ons & Warranty Infor matio n 69 Charg es. For m ost forms of wireless Service, your usage w ill be charged from the time you first in itiate co ntact betw een y our p.
Secti o n 7 70 Terms and Cond iti ons & Warra nty In for mation on the Vision networ k, a sess ion may be ended and new s ession i nitiated, although no interr uption to the actual data s ession will occur . Each individual s ession will be rounded up.
Secti on 7 Terms and Condi ti ons & Warranty Infor matio n 71 ca ll init iated from PC S V oic e Co m ma nd . Usin g Dir ec tory A ssis tanc e to in pu t names into your PCS V oic e Comm and addre ss book will incur addit ional charges.
Secti o n 7 72 Terms and Cond iti ons & Warra nty In for mation including any pict ures, games and other content. W e may im pose a dollar or ot her limit on use of Premium Services includi ng a limit the amount of Prem ium Service charges that you will be allowed to incur in a specifi c timeframe (month, week, day , or other time period).
Secti on 7 Terms and Condi ti ons & Warranty Infor matio n 73 have accepted the i nvoice. Y ou may notify us of any di spute by notif ying PCS Customer Service Solutions. Calls t o our sales or ge neral business offices are not notice of a dispute.
Secti o n 7 74 Terms and Cond iti ons & Warra nty In for mation will not rec eive a credit or re fund for any unused minutes in your Service Plan. Accou nt Spending Limit.
Secti on 7 Terms and Condi ti ons & Warranty Infor matio n 75 Services t o you on as a PCS Clear Pay Program basis, Se rvices and coverage may be limited in cert ain ways. Y ou mu st pay all charges for Services whet her or not your Services ar e suspended or ter m inated.
Secti o n 7 76 Terms and Cond iti ons & Warra nty In for mation Internet sites can be accessed and you may receive an erro r message if you attempt to access a sit e that cannot be access ed through PCS Wireless W eb Services. Y ou are also charged for PCS Wireless Web connections to review your PCS account inf orm ation.
Secti on 7 Terms and Condi ti ons & Warranty Infor matio n 77 Sprint is not responsible for any opinions, advice, statements, serv ices applicati ons or other information prov ided by third parti es and accessibl e through PCS V ision Ser vices.
Secti o n 7 78 Terms and Cond iti ons & Warra nty In for mation when outside PCS coverage, you m ay incur roaming f ees within a PCS coverage area.
Secti on 7 Terms and Condi ti ons & Warranty Infor matio n 79 suspect any unlawful or fraudulent use of the Number . Y ou agree to cooperate reas onably with us in investi gating suspect ed unlawful or fraudulent use.
Secti o n 7 80 Terms and Cond iti ons & Warra nty In for mation a) any act or omission of any telecommunications service or ot her service pr ovider other than us; b) any director y listing; c) an.
Secti on 7 Terms and Condi ti ons & Warranty Infor matio n 81 INCLUDING, WITHOUT LIM IT A TI ON , LOST PROFITS, LOSS OF BUSINESS, OR COST OF REPLACEME NT PRODUCTS AN D SERVICES. THIS SECTION SUR VIVES TERMINA TION OF THIS AGREEM ENT . Indemnific ation.
Secti o n 7 82 Terms and Cond iti ons & Warra nty In for mation applicable. All expedite d procedures prescri bed by the applicabl e rules will apply .
Secti on 7 Terms and Condi ti ons & Warranty Infor matio n 83 an d a re n ot u sed to in terpre t th is A gree m en t. Y ou m ay n ot a ssig n th is Agreement to any other person or ent ity without our prior written approval.
Secti o n 7 84 Terms and Cond iti ons & Warra nty In for mation Manu factur er’ s W arranty Novatel Wireless, Inc. (“V endor”) off ers the ori ginal end user purchaser of the enclosed wirele.
Secti on 7 Terms and Condi ti ons & Warranty Infor matio n 85 of instal lation, removal or reinstallati on of the Product; (i ) signal reception problems (unles s caused by a defect in materi al o.
86 Copyright © 2002 Sprint Spectrum L.P . All rights reserved. No reproduction in whole or in part allowed without prior written approval. Sprint, the diamond logo and all other trademarks listed herein are registered trade marks of Sprint Communications Company , L.
Index 8 7 Index A About Wir eless Conn ection Manager Window 46 C Clea r By tes 2 5 Compression 20 D Detail ed Statu s Repor t Window 45 Dial- up Conn ection Addin g 37 Deletin g 39 Edit ing 39 E Elec.
88 Index Main W indow 18 Quittin g the Ap plicat ion 2 1 Wire less C onnec tion Manage r Software Instal ling 8 License Agreeme nt 9 Updat ing 47 Wire less C onnec tion Manage r Window Always Visibl e.
デバイスSprint Nextel C201の購入後に（又は購入する前であっても）重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります：
Sprint Nextel C201をまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはSprint Nextel C201の技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Sprint Nextel C201の取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Sprint Nextel C201で得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Sprint Nextel C201を既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はSprint Nextel C201の不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Sprint Nextel C201に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちSprint Nextel C201デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。
