Thecus TechnologyメーカーM3800の使用説明書/サービス説明書
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Thecus M3800 User’s Manual.
2 Copyright and T rademark Notice Thecus and other name s of Thecus products are registered trademarks of Thecus Technology Corp. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation. Appl e, iTunes and Apple OS X are registered trademarks of Apple Computers, Inc.
3 Safety W arnings For your safety, please read and fo l low the foll owing safety warnings: Read this manual thoroughly before attempting to set up your M3800 . Your M3800 is a complicated electronic device. DO NOT attempt to re pair it under any circumstances.
4 T able of Content s Copyright and Trademark Notice ................................................... 2 About This Manual ......................................................................... 2 Limited Warranty..................................
5 eSATA Inform ation ............................................................................. 25 USB Disk Info rmation .......................................................................... 26 RAID Inform atio n ..............................
6 Scheduling Do wnlo ads ......................................................................... 62 Web Cam Server .................................................................................. 64 Web Cam Pr eview ...............................
7 Improved Perf ormanc e ........................................................................ 96 Data Secu rity ..................................................................................... 96 RAID Levels ..................................
8 Chapter 1: Introduction Overview Thank you for choosing the Thecus M3800 IP Storage Ap pliance. The Thecus M3800 is an easy-to-use storage server that al lows a dedicated approach to storing and distributing data on a n etwork.
9 iTunes® Server Digital music is one of the hottest trends, and with th e bu ilt-in iTun es® serv er, you can share your di gital music fi les with every iTunes-equi pped PC on your network. The iTu nes Server is also inc redibly easy to set up! To set up the iTunes Server, refer to Chapter 4: Additional Feature Setup > iTunes Server .
Front Panel The Thecus M3800’s front panel has the de vice’s controls, indicators, and hard disk trays: Front Panel Item Description OSD LED • Solid blue: system is OS D on WAN LED • Solid gre.
Rear Panel The Thecus M3800’s rear panel fe atures ports and connectors. Back Panel Item Description eSATA Port • eSATA port for high-speed storage ex pansi on USB Port • USB 2.
Chapter 2: Hardware Inst allation Overview Your M3800 is designed for easy inst allation. To help you get started, the following chapter will help yo u quickly get yo ur M3800 up and running. Please read it carefully to prevent damaging yo ur unit during install ation.
Cable Con nections To connect the M3800 to your network, follow the steps below: 1. Connect an Ethernet cable from your network to the WAN port on the b ack panel of the M3800. 2. Connect the provided p ower cord into the power socket o n the back panel.
Chapter 3: First T ime Setup Overview Once the hardware is installed, ph ysically connected to your netw ork, and powered on, you can configure the M3800 so that it is accessible to your network users. Follow th e steps below for init ial sof twar e setup.
5. Login with the administrator accoun t and password. The d efault account and password are both “ admin ”. Pr ess Next to conti nue. 6. Name your M3800 and configure the networ k IP address. I f your switch or router is configured as a DHC P Server, configuring the M3800 to automatically obtain an IP address is recommended .
8. Select the RAID level you wish to us e. Press Next to continue. 9. Change the default administrator password. 10. Access the M3800 Web Administrator Interface by pressing the Start Browser button. You can also configure another M3800 at this point by clicking the Setup Other Device button.
RAID Setup and Firmware Installation Once the setup wizard has completed, y ou should now be inside the Web Admin Interface. From here, it is t ime to initialize you r RAID syste m and install t he firmware for the M3800. The next steps are fo r first time setup o nly.
LCD Operation The M3800 is equipped with an LCD on the front for easy status display and setup. There are four buttons on the front panel to control the LCD functi ons. LCD Controls Use the Down ( ▼ ), Up ( ▲ ), Enter ( ↵ ) and Escape ( ESC ) keys to select vari ous configuration settings and menu op tions for M3800 configuration.
19 Typical Setup Procedure F rom the Web Administration Interface, you ca n begin to setup your M3800 for se on your network. Setting up the M3800 typically follow s the five steps For more on how to use th e Web Administration Interface, see Ch apter 4: Web Administration Interf ace .
20 Step 5: Start Services Fi nally, you can start to setup the different services of the M3800 for the users on your network. You can find out m ore about each of these services by clicking below: Win.
Chapter 4: System Management Overview The M3 800 provides an easily accessible Web Administration Interf ace . With it, you can configure and monitor t he M3800 anywhere on the network. Web Administration Interface Make sure your network is connec ted to the I nternet.
Menu Bar The Menu Bar is where you will fin d all of the inf ormation screens and system settings of the M3800. The various settings are placed in the following groups on the menu bar: Menu Bar Item Description Status Current system status of the M3800.
Status Menu The Status Menu o n the menu bar allo ws you to see vari ous aspects of the M3800. From here, you can discover the st a tus of the M3800, and even find o ut other details like firmware version and up time. Product Information Once you login, you will first see the basi c Product Information screen providing Manufacturer , Product No.
Printer Status From the Status menu, choose the Printer item, and the Printer Information screen appears. This screen provides the following information about the USB printer connected to the USB port. Printer Status Item Description Manufacturer Disp lays the name of the USB printer manufa cturer.
Storage Management The Storage Menu displays the status of storage devices installed in the M3800, and includes storage co nfiguration options such as RAID and disk settings, folder configuration setting s. SATA Information From the Storage menu, choose the SATA item and the Disks Information screen appears.
eSATA Information Item Description Model Dis plays th e eSATA ha rd disk mo del name . Capacity Shows the eSATA hard disk capacity in megabytes (MB). Used Percentage Shows the capacity remaining on the eSATA hard disk in percentage (%) and megabytes (MB).
RAID Information Item Description RAID Level Shows the current RAID configuration. Total Capacity Total capacity of the current RAID. Status Indicates status of the RAID. Can read either Healthy , Degraded , or Damaged . Used Percentage Indicates total percentage used of the RAID volume.
RAID Settings Using RAID Settings , you can select stri pe size, choose which disks are RAID disks or the Spare Disk, as well as enter a name for each di sk. RAID Settings Item Description Disk No. Number assi gned to the installed hard disks. Capacity (MB) Capacity of the installed hard disks.
Folder Management From the Storage menu, choose Folder , and the Folder screen appears. This screen allows you to create and configure folders on the M3800 volume. Folder Item Description Folder name Displays the name of the folder. Description Provides a description of the folder.
Apply Press Apply to create the folder. Back Press Back to return to the Folder screen. Folder names are l imited to 60 characters . Systems ru nning Windows 98 or earli er may not support file names longer tha n 15 character s. NOTE Editing Folders On the Folder screen, press the Edit button and the Edit Fold er screen appears.
Folder Access Control List (ACL) On the Folder screen, press the ACL button, and the Access Control List screen appears. This screen allows you to configure access to the specific folder for users and groups. Select a user or a group from the left hand col umn and then choose Deny , Read Only , or Writable to confi gure their access level.
Network Management Use the Netwo rk menu to make network conf igurat ion settings as well as service support settings. WAN Configuration From the Netwo rk menu, choose WAN , and the WAN Configurati on screen appears. This screen displays the network parameters of the WAN connection.
LAN Configuration The M3800 supports two Gigabit Ethernet ports for higher service availabilit y. To configure these ports, choose LAN from the Network menu, and th e LAN Configuration screen appears. Press Apply to save your changes. LAN Configuration Item Description MAC Address Displays the MAC address of the LA N interface.
WLAN Configuration When a compatible wireless USB don g le is installed on the M3800, the M3800 will become an access point, and the Network dropdown menu will contain a WLAN menu item. From the Network menu, choose WLAN , and the WLAN Con figuration screen appears.
NOTE The IP Segment of WLAN, WAN an d LAN should not overlap. 4 France 13 Europe (ETSI) 2 Spain 14 Japan 11 N. America Users should obey the international RF regulatory rules as t hey set up the wire less RF channel on the M3800. The RF op erating c h annels for dif ferent region s have been specified as fo llowing.
Web Services Configuration From the Netwo rk menu, choose the Service item, and the Web Servi ce screen appears. This screen displays the service support parameters of the system. You can change any of these items and press A pply to confirm your settings.
NFS Setup From the Netwo rk menu, choose the NFS item, and the NFS Support screen appears. The M3800 can act as an NFS server , enabling users to downlo ad and upload files with their favorite NFS clients. Press Appl y to confirm your settings. A description of each item follows: NFS Support Item Description NFS Enable or Disable NFS support.
User and Group Management The M3800 has built-in user database that allows administrators to manage user access using different gr oup policies. From the Accounts menu, you can create, modify, and delete users, and assign them to g roups that you designate.
Modifying Users 1. Select an existing user from t he Local User Configuration screen. 2. Click on the Modify button, and Local User Setting screen appears. 3. From here, you can enter a new password and re-enter to confirm, or use the << or >> buttons to have this u s er join or leave a group.
Modifying Groups 1. On the Local Group Configuration screen, select a group name from the list. 2. Press the Modify button to modify the members in a group. 3. To add a user into a group, select the user from the Users List , and press the << button to move the user into the Members List .
ADS/NT Support Item Description WINS Server Speci fies the WINS server if necessary. Work Group / Domain Name Specifies the SMB/CIFS Work G roup / ADS Domain Name (e.g. M3800). ADS/NT Support Select Disable to disable authenti cati on through Windows Active Directory Server or Windows NT.
System Settings The System menu give s you a wealth of set tings that you ca n use to configure your M3800’s system admi nistration functions. You can set up system notifications, view s ystem logs, and even upgrade firmware from this menu.
System Logs Item Description Trunc ate All Log F ile Clear a ll log f iles. |<< < > >>| Use the forward ( > >>| ) and backward ( |<< < ) buttons to browse the log pages. INFO Provides all log information incl uding warning messages and error messages.
System Configuration Backup and Restore From the System menu, choose the Config Mgmt item and the Sys tem Configuration Download /Upload screen appears. From here, you can download or upl oad stored system configurations. See the following table for a detailed description of each item.
Reset to Factory Default Settings From the System menu, choose the Factory Defa ult item and the Res et to Factory De fault screen appears. Press Apply to reset the M3800 to factor y default settings.
Change Administrator Password From the System menu, choose the Administrator Password item and the Change Administrator Password screen appears. Enter a new password in the New Password box and confirm your new password in the Confirm Password box. Press Apply to confirm password changes.
Scheduled Power On/Off You may also designat e a schedule for the M3800 to turn on and o ff. To do this, first enable the feature by checking the En able Timer checkbox. Then, simply cho ose an on and off time for each day of the week that you would like to designate a schedule by using the various dropdow ns.
Chapter 5: Additional Feature Setup FTP Server M3800 can act as a FTP server, ena bling users to download and upload files w ith their favorite FTP programs. From the Network menu, choose the FTP item, and the FTP screen appears. You ca n change any of these items and press Apply to confirm your settings.
iTunes® Server With the built- in iTunes server capabil it y , the M3800 enables digital music to be shared and played anywhe re on the network ! From the Netwo rk menu, choose the iTunes item, and the iTunes Configuration screen appears. You may enable or disable the iTunes Service from here.
50 Media Manager Settings Item Description Media Server Enable or disable the Media Server servi ce. Shared Media Folders Select the folder(s) that contains media files to be shared. Rescan Click the Rescan button to have the M3800 for new contents in the selected media folder.
Download Manager With the built-in Downl oad Manager, you can have the M3800 download HTTP, FTP, and BT files with out having full PC powered on. What’s more, you can even schedule your downloads for off-peak ho urs, ensu efficient use of ba ndwidth.
Adding an HTTP Task To add a new HTTP task to the Do wnload Manager, foll ow these steps: 1. Using the Task Type dropdown, select HTTP and click Add Task . 2. In the HTTP Task window, start by i nputting the target UR L in the Website URL box. This is the lin k to the download you want to queu e.
3. Next, select t he destin ation fo lder from th e Destination Folder dropdown. This is where the dow nload will reside. 53 4. Select the maximum downlo ad bandwidth from the Max.
6. Once added, your download will appear in the list of dow nload tasks. To start the download, simply click the Start icon ( ) and the download will begin. 7. The download st atu s will continuall y update in the Download Tasks window. To pause the download, click the Pause icon ( ).
Adding an FTP Task To add a new F TP task to the Down load Manager, follow these steps: 1. Using the Task Type dropdown, select FTP and click Add Task . 2. In the FTP Task window, start by inputting th e target URL in the FTP File box. This is the link to the download you want to queu e.
3. Next, select t he destin ation fo lder from th e Destination Folder dropdown. This is where the dow nload will reside. 56 4. The next step depends i f you are using an anonymous login for your F TP download. If you are loggin g in anonymously, select Anonymous Login and move on to step 5.
If you are required to login with a user name and password, select Username and input your user name and password into the appropriate fields. 5. Select the maximum downlo ad bandwidth from the Max. Dow nload Bandwidth dropdown. 57 6. Press Apply to add th e task.
7. Once added, your download will appear in the list of dow nload tasks. To start the download, simply click the Start icon ( ) and the download will begin. 8. The download st atu s will continuall y update in the Download Tasks window. To pause the download, click the Pause icon ( ).
Adding a BT Task To add a new BT task to the Download Manage r, follow these steps: 1. Using the Task Type dropdown, select BT and click Add Task . 2. In the BT Task window, start by clicking Browse… a nd selecting the torrent file you wi sh to start.
3. Next, select t he destin ation fo lder from th e Destination Folder dropdown. This is where the dow nload will reside. 60 4. Next, you can select the maxi mum an d minimum number of peers from selecting the counts from the appropriate dropdowns.
5. Next, you can set the maximum downlo ad and upload bandwidths from the dropdowns below. 6. Press Apply to add th e task. 7. Once added, your download will appear in the list of dow nload tasks. To start the download, simply click the Start icon ( ) and the download will begin.
8. The download st atus will cont inuall y update in the Down load Tasks wind ow. To pause the download, click the Pause icon ( ). Deleting Tasks To delete a task, simply f ollow the steps below: 1. Click the delet e icon ( ) beside the task that you wish to delete.
To schedule downloads, follow these steps: 1. Under Download Schedule , set Scheduler to Enable . 2. To schedule a daily download period, select Daily and select a start time and end time. To schedule a weekly download period, select Weekly and select a start day/time and end time/day.
Web Cam Server With the Web Cam Server, you ca n schedule the N3200PRO to capture images with a connected USB webcam. To configure the Web Cam Server, go to Stat us , choose the Web Camera option, and the Web Camera window appears. Web Camera Item Description Image Size Select an image size for each captured image.
Note: Picture quality may vary due to the number of different USB Web Cams on market with varying hardware components. Once you are happy with the Web Cam preview, your can select the resolution you want. There are 3 different choices: y 160x120 y 320x240 y 640x480 Use the drop down to se lect th e desired recording interval.
Alternatively, you can schedule the Web Cam to capture daily or hourly. Take a look at the example below . It will record every Mond ay and Tuesday from 2:00 – 6:00 and from 20:00 – 22:00. One important point worth menti oning is ho w captured picture is stor ed.
The Web Cam will capture images accordin g t o the designated schedule. Th e files will be stored using f ollowing path: Video + Webcam + date + hour (path) Æ filename.jpg Printer Server You can configure the M3800 to act as a printer server. That way, all PCs connected to the network can uti lize the same printer.
6. Select “ Connect to a printer on the Internet or on a ho me or office network ”, and enter “ http://M3800_IP_ADDRESS:631/printers/usb- printer ” into the URL field. 7. Your Window s sy stem will ask you to inst all driv ers for your printer.
Windows Vista To set up the Printer Server in Win dows Vista, follow the st eps below: 1. Open Printer Folder from the Control Panel . 2. Click the right mouse b utton in anywhere on t he Printers folder and then select Add Printer . 3. Select Add a network, wireless o r Bluetooth printer .
4. Select The printer that I want isn’t listed . You can press Th e printer that I want isn’t listed to go into nex t page without waiti ng for Searching for available printers to fi nish.
7. Windows will attempt t o connect to the prin ter. 8. You can choose to set this printer as the defaul t printer by checking the Set as the default printer box.
Chapter 6: Using the M3800 Overview Once the M3800 is setup and operating, users on the network may manage all varieties of digital music, photos, or files by simply using their web br owsers. To manage your personal files or access pub lic files on the M3800, just enter its IP address into your browser (default IP address is http://192.
Web User Interface Item Description WebDisk Click to use the WebDisk function. Music Click to use the Music function. Photos Click to use the Photo Gallery function Login Click to login to the M3800. Logout Click to return to the M3800 Login page. Change Password Click to change your login password.
Using Music Server To manage your digital musi c and share it with iTunes clients on t he network, click on the Music icon from the left panel. Music Icon Function Description File Sea rch Search fo r spec ific file s or fold ers. Sort A rrange all files and folders by type, name, size, or last modified date.
Using Photo Gallery Using the Photo Gallery , users can view and share photos, and even create their own albums ri ght on the M3800. To manage your photo gallery or see other photo albums, click on the Photos icon from the left panel. You will see y o u r own Photo Gallery and all public Photo Albums on the network.
2. The owner of the album can enter an album password to protect the album, so that only people with the correct pa ssword can view the album. Uploading Pictures to Albums Uploading pictures to albums usin g the Web User Interface is easy: 1. When the album is created, click th e album icon to enter the album.
3. Windows XP will ask w hether you want to run or save this file. Click Run . 4. Once the Wizard is inst all ed, use th e Windows file manager to browse the folder that contains the picture you want to publish. On the le ft pane, there will be an icon labeled “ Publish this folder to the Web ”.
6. Select the pictur es y ou want to publis h to the Photo Web Server by placing a check mark on the top left hand corner of the picture. Click Next . 7. Your PC will start to conne ct to the Photo Web Server. 8. Select M3800 Photo Gallery Wizard to pub lish your pictures to the M3800.
10. Create your album by entering an a lbum name and cli cking on the Cre ate Album button. 11. Select the album you w ant to upload your pi ctures to.
14. When the upload is finished, the Wiza rd will ask you whether if you want to go to the website. Click Finish to go to your Photo Web Server. 15. Click on the user’s icon to go to tha t user’s album. 16. You will see the user’s album list. C lick on user .
EXIF Information While viewing pictures, you can also have the M3800 display the EXIF information for each photo. Simply click the EX IF button to display E XIF information. To hide this information , click the EXIF button again. Slide Shows Slide shows are a great way to enjoy pictures stored on your M3800.
Mapping a Client PC to the M3800 You can map share folders on the M3800 so that you can access them as if they were drives on your computer. Yo u can co nnect to the shared network folders on the M3800 as follows: Windows 1. Go to the My Computer folder in Windows.
83 3. When MAC OS X is trying to connec t M3800, it will ask for a User Name and Password which has access to the folder. 4. When MAC OS X has connected to the M3800 successfully, an icon representing the f older will appear on the MAC OS X desk top. You can access the folder by double clickin g on the icon.
File Backup There are a number of ways to bac k up data with the M3800. Thecus Backup Utility The Thecus Backup Uti lity is on your Instal lation CD. W hen you click on the CD, the Backup Utility will be installed u nder Program Groups > Thecus > Thecus Backup Utility .
85 Windows XP Data Backup If you use Windows XP Prof essional, you can also u se the Windows Backu p Utility (Ntbackup.exe) to backup your files. If you use Windows XP Home Ed it ion, follow th ese st eps to install the ut ility: 1. Insert the Windows XP CD into a drive and doub le-click the CD icon in My Computer .
Chapter 7: T ip s and T ricks USB and eSATA Storage Expansion The M3800 supports external USB hard disk s through its three USB p orts. Once a USB hard disk has succ essfully mounted , the entire volume will be copied automatically to the default USB HDD folder.
87 Part I - Setup a DynDNS A ccount 1. Go to http://www.dyndns.org from your home PC. 2. Click on the Sign Up Now link. 3. Check the Check boxes, select a user name (i.e.: M3800), enter yo ur email address (i.e.: xxx@example.com), check Enable Wildcard , a nd create a password (i.
Replacing Damaged Hard Drives If you are using RAID 1 or RAID 5, you can easily replace a damaged hard drive in the Thecus M3800 while k eeping your data secure wi th the system’s automatic data recovery. Hard Drive Damage When a hard drive is da maged, LCM will display 「 RAID Da mage 」 and system beeps.
5. If you select “Run file system check” option, the file system check utility will be started, and last 20 lines of the result will be displayed in your browser. 6. When the file system check is finished, th e result will be displayed in your browser.
NOTE If the file system is corrupte d beyond repair, you may hav e to remove R AID and recreate the file system. 90.
Chapter 8: T roubleshooting Forgot My Network IP Address If you forget your netw ork IP address an d have no physical access to the system, you can find out the IP address by eith er looking directly onto the M3800’s LCD panel, or by using the setup wizard to retrieve the IP of your M3800.
92 2. Navigate to System > Time . 3. Under NTP Server , select No . 4. Set the Date , Time , and Ti me Zone . 5. Click Apply . In addition, if the M3800 is able to acce ss the Internet and yo u want to keep the NTP Server clock.
93 Appendix A: Product S pecifications Hardware Specifications Network Interfaces WAN Gigabit RJ-45 connector LAN Gigabit RJ-45 connector WLAN IEEE 802.11b/g (using approved U SB Dongles)** Storage HDD Bays 3 x 3.5” SA TA HDD, hot-swappabl e HDD Support SATA II HDDs up to 1000GB I/O Interfaces USB Ports 2 x USB 2.
94 Multimedia Support Media Server Works with DLNA-certifies players Supported file types:RMP, WP L, PLS, M3U, ASX, WAV, PNG, BMP, AVI, WMV, WMA, LPCM, JPEG iTunes® Server Supported File Types: WAV P.
Appendix B: Customer Support If your M3800 is not worki ng properly, we encourage you to check ou t Chapt er 8: Troubleshooti ng , located in thi s manual. You can al so try to ensure tha t you are using the latest firmwar e version for your M380 0. Thecus is committed to providing free firmware upgrades to our customers.
96 Appendix C: RAID Basics Overview A Redundant Array of Independent Disks (RAID) is a n array of several hard di sks that provide data security and high perf ormance. A RAI D system accesses several hard disks simultaneously, which improves I/O performance over a single ha rd disk.
97 RAID 1 RAID 1 mirrors all data from one hard di sk drive to a second one hard disk drive, thus providing complete data redundancy . However, the cost of data storage capacity is doubled. This is excellent for complet e dat a security. RAID 5 RAID 5 offers data secu rity and good perf ormance.
98 Appendix D: Active Directory Basics Overview With Windows 2000, Microsoft intro duced Ac tive Directory (ADS), which is a large database/information store. Prior to Active Directory the Wi ndows OS could not store additional information in its domain database.
99 Appendix E: Licensing Information Overview This product included copyrighted third- party software licensed under the terms of GNU General Public License. Please see THE GNU General Public License for extra terms and conditions of this license. Source Code Availability Thecus Technology Corp.
100 CGIC License Terms Basic License CGIC, copyright 1996, 1997, 1998, 1999, 200 0, 2001, 2002, 2003, 2004 by Thomas Boutell and Boutell.Com, Inc. Permission is grant ed t o use CGIC in any application, commercia l or noncommercial, at no cost.
101 Also, for each author's protection and our s, we want to ma ke certain that everyone understands that there is no warran ty for this free software .
102 c) If the modified program normally re ads commands interactively when run, you must cause i t, when started runni ng for such interacti ve use in the most ordinary way, to p rint or display an an.
103 operating system on which the executable runs, unle ss that compo nent itself accompanies the executable. If distribution of executable or object co de is made by offering access to copy from a de.
104 This section is inten d ed t o make thoroughly clear wh at is believed to be a consequence of the rest of this License. 8. If the distribution and/or use of the Program is restri cted in certain c.
デバイスThecus Technology M3800の購入後に(又は購入する前であっても)重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります:
Thecus Technology M3800をまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはThecus Technology M3800の技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Thecus Technology M3800の取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Thecus Technology M3800で得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Thecus Technology M3800を既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はThecus Technology M3800の不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Thecus Technology M3800に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちThecus Technology M3800デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。