TiptelメーカーIP 284の使用説明書/サービス説明書
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Manual (EN) tiptel IP 284 Yealink SIP-T26P t i p t e l.
About This Guide Thank you for choosing this Enterpri se IP Phone which is e speci ally designed for power users in th e office environment. It featur es fashi onable and sle ek desi gn, abun dant tel.
Tables of Contents Getting S tarted ......... .............. .............. ............. .............. .............. .... - 5 - Packing Li st ..........................................................................................................
Softkey Layout ................................................................................................................. - 31 - Live Dialpad ................................................................................................. ....
Decrypt ion .................................................................................................... .................... - 58 - System L og Export ...........................................................................................
Enterprise IP Phone Customizing You r Phone Getting S tarted Packing List The foll owing componen ts are in cluded in your package: Enterprise IP Ph one Phone Stand Po wer Adapter.
Enterprise IP Phone Customizing You r Phone Handset & Han dset Cor d Ethernet Cabl e Quick Instal lation Gui de & Quick Reference CD Content Check this list before install ation to ensure that you have received each item. If you are missing any items, contact your I P phone reseller.
Enterprise IP Phone Customizing You r Phone Connect Netw ork and Power . 1) Attach the S tand, as shown be low: 2) Connect H andset and Headset, a s shown be low: Note: Headset is not provided in the packing list. Please co ntact your distributor for more informati on.
Enterprise IP Phone Customizing You r Phone Note: 1. If inli ne power is pro vi ded, do not install AC adapt er . Make sure the Eth ernet cable and swit ch/hub i s P oE compli ant . 2. The I nte rnet P ort can be al so conn ected t o Hu b/Switch /IP PBX o r other internet devices.
Enterprise IP Phone Customizing You r Phone Choose Netwo rk -> Intern et P ort (WAN), DHCP: Under th e d efau lt si tuati on th e phone attempts t o contact a DHCP S erver i n your netwo rk i n order t o obtain i ts valid network setting s, e.g. IP add ress, sub m ask, gateway , DNS server , etc.
Enterprise IP Phone Customizing You r Phone Configuring vi a keypa d Network Settings: Press M enu->S etting s->Advanced Setti ngs->Netw ork -> WAN Port /PC Port/VLAN to ente r the in ternet relatin g configuration page.
Enterprise IP Phone Customizing You r Phone Overview Keypad Instructi on Y ou can chec k the foll owin g list which in troduces the IP ph one’ s keypa d in d etails: Power Indic ation LED It will sh.
Enterprise IP Phone Customizing You r Phone LED will light when t he assigned fun ctionali ty is turned on. Dial Pad Use the D TMF h ard ke ys to enter numbers, l etters and special characters. Dep endin g on the sel ected inpu t mode, you can ente r digi ts, l ower / upper cas e or sp eci al characters.
Enterprise IP Phone Customizing You r Phone LED Instructio n T a ble 1 Cal l /Lin e Appearance Button LEDs fo r BLF LED Status Descriptio n Steady green The moni tored account i s in idl e status Blin.
Enterprise IP Phone Customizing You r Phone Steady green All of the memb ers ar e in i dle status Slow blin king green Some part （ s ） i s seizing the line/ ring-back/ under the private hold stat us. F ast b linkin g green Some part(s) i s ringi ng /on the phon e / under t he publi c hold status or al l of the part s press hol d.
Enterprise IP Phone Customizing You r Phone Auto answer In handset mod e In headset mod e In speaker mode The recordi ng session ca nnot be started The recordi ng cannot b e stopped. Probably the recordin g box is full . This call cannot be recorde d.
Enterprise IP Phone Customizing You r Phone --Emergency --BusyT on eDelay --Return code when ref use --Return code when DN D --Intercom --Call Completion √ √ Basic Phone Functions --Langua ge -- T.
Enterprise IP Phone Customizing You r Phone Customizing Y o ur P hone General Setting s Phone S tatus Y ou can view the status of your phone using the Phone in terface or the W eb interface.
Enterprise IP Phone Customizing You r Phone 3) Press t he S ave hot key when the d esired languag e is highlighted. The lan guage appears on t he graphic di splay will be changed to the one you cho se. 4) Press Back hot key to ret urn to the pr evious screen.
Enterprise IP Phone Customizing You r Phone Choose Phone-> Preferen ce to do th e relat ing changes. Y ou can also change the Update Interval which specifi es th e time frequency th at the phone refreshes the time automati cally . Pl ease refer to th e in struction ab ove for the parameters’ detai l.
Enterprise IP Phone Customizing You r Phone By defaul t the ti me zone is +8 Chin a(Beijing) , Daylight Savin g T ime i s Automati c. Keypad Loc k Y ou can lock the keypad of your ph one when you are t emporaril y not using it. This functi on h elps you to protect your phone from u nauthorized use.
Enterprise IP Phone Customizing You r Phone Audio Settings V olume Y ou can adju st the volume of handset/spea ker/headset/Ri ng V olume. T o adjust the volume w hen you are not i n an acti ve call: 1) Press Menu->S etti ngs->Basic Setti ngs.
Enterprise IP Phone Customizing You r Phone T o adjust the volume vi a Phone i nterface: 1) Press Menu->S etti ngs->Basic Setti ngs->Ent er . 2) Scroll to Phone V olume->R ing V olume, use th e V olu me A djustment Bar or navigation keys to ad just the volume.
Enterprise IP Phone Customizing You r Phone Codec Selection The IP phone supports t he f oll owing voice c odecs: G723_63, G722, G72 6-16, G726-24, G726-32, G72 6-40, PCMA , G729, PCMU and G 723_53 Y ou can enabl e/di sable t he desired cod ecs via W eb i nterface.
Enterprise IP Phone Customizing You r Phone 2) Choose a rec ord, press t he Option h ot key , and choose Detai l opti on. 3) Press the Edi t hot key to edit th e number and cal l out. T o move a contact i n History to Contacts vi a Ph one interface: 1) Press Histo ry hot key to ent er the cal l hist ory list.
Enterprise IP Phone Customizing You r Phone T o search a c ontact vi a Phone i nterface: 1) Press Dir->Contact s->Ent er . 2) Press the digi tal number on t he keypad, i t w ill turn to the search i nterface automati cally , an d searc h the record in Conta ct.
Enterprise IP Phone Customizing You r Phone Import/Export C ontact L ist can be onl y set via W eb int erface. Remote Phone Bo ok The IP ph one h as d irectory itsel f , but i n th e ent erprise app li cations wh ere th ere a re a need for a common phone book.
Enterprise IP Phone Customizing You r Phone letter in the new in terface, the ph one wi ll search the contact i n LDAP se rver whi ch followin g the Certain rules, and sh ow it in the LCD , user can choose t he contact t o call out. 2. S earch th e incomi ng call : the phone wi ll sea rch the l ocal di rectory when th ere is a coming call .
Enterprise IP Phone Customizing You r Phone Hot Line T o set the hot l in e number via th e IP phone in terface: 1) Press Menu->Features- >Hot Li ne->Enter to enter the confi guration page. 2) Enter t he hot line number and set the HotLi ne Del ay time (fo r e xampl e, 20 seconds), th en press th e Save hot key to save th e changes.
Enterprise IP Phone Customizing You r Phone who ha ve bl ocked the di splay of thei r cal ling identi fication i nformati on (calli ng number and cal lin g name). 6) If you want to realize the anonymous reje ction by server , pl ease c ho ose and enter the R eject On Code and Reject Off Code.
Enterprise IP Phone Customizing You r Phone fingers, wh o have a visual i mpai rment, or wh o have a c ogni tive impai rment. Y ou can set this functi on to a speci al account.
Enterprise IP Phone Customizing You r Phone Pr ogra mmable Key The hot-key , naviga tion keys and functi on keys on the keypad are edi tabl e. Users can customize spe cific featu res for these keys accordi ng to their actual needs. This fun ction can onl y be set via the W eb i nterface: 1) Choose Phone-> DSS Key ->Programmabl e Ke y .
Enterprise IP Phone Customizing You r Phone 5) And you can use / to choose the order how t o displ ay in the call states. 6) Click confi rm to save the changes. 7) Y ou can also click the Reset to De fault b utton to reset the softkey s interface. Note: 1.
Enterprise IP Phone Customizing You r Phone Dial Plan A di al plan establishes the exp ected numbe r a nd p attern of digi ts for a t elephone number . Thi s i nclu des coun try cod es, access codes, area codes and al l combi nations o f digits di aled.
Enterprise IP Phone Customizing You r Phone 2) Enter the desi red Prefix and Replac e. 3) Press Add bu tton to save the ch anges. 4) Y ou can also d elete a sp ecifi c one from the di al plan li st. 5) Y ou can sel ect a record to modi fy , then cli ck Edit button to submi t.
Enterprise IP Phone Customizing You r Phone 2) Enter the desi red “x/. ” 3) Press Add bu tton to save the ch anges. 4) Y ou can sel ect a record to modi fy , then cli ck Edit button to submi t. 5) Y ou can also d elete a sp ecifi c one from the di al plan li st by pressing Del b utton.
Enterprise IP Phone Customizing You r Phone Block Out The specifi c phone num bers can b e forbi dden to be call out from your IP ph one. 1) Choose Phone-> Dial Plan->Bl ock Out. 2) Enter th e phone n umber and cli ck Ad d but ton to save the changes, or choose th e specific one i n the li st, click Del ete button to d elete the reco rd.
Enterprise IP Phone Using the Basi c Call Functio ns Note: The numbers set in Emergency can n ot use the di al plan rule. DND/FWD Sy nchronisation When enabled the synchroni ze function, configure the DND/FWD functi on on devi ce o r server , DND/FWD status on device and s erver wil l be in correspond ence.
Enterprise IP Phone Using the Basi c Call Functio ns Using the Basic Call Funct ions Making a call Call Devices Y ou can ma ke a phone call via the foll owing devices: 1) Pick up th e handset, icon will be showed in th e idle screen. 2) Press the Sp eaker button , icon will be showed in th e idle screen.
Enterprise IP Phone Using the Basi c Call Functio ns And you can al so dial-up vi a web in terface: 1) Choose Contact->L ocal Phone Bo ok, cli ck the numb er which you want to di al out , and then th e phone wi ll di al out by defaul t account.
Enterprise IP Phone Using the Basi c Call Functio ns 4) Y ou can cli ck the Hang up butt on to end the ca ll i n the web page. Call Completion Have encoun tered such a situa tion? Wh en you call a contact, b ut t he other side i s b usy on a cal l.
Enterprise IP Phone Using the Basi c Call Functio ns Answ ering a call Answ ering an inco ming call 1) If you are not on anot her phone, l ift t he handset using, or p ress th e Speaker button/ Answer hot key to answer u sing the sp eakerphone, o r pr ess the headset button to answ er usi ng the heads et.
Enterprise IP Phone Using the Basi c Call Functio ns Call Forw ard This feature allows you to forward an incomi ng call to another phone number e.g. a cell phone or voi ce mail box. The foll owing call forwarding events can be configured: Always: Incomi ng call s are immedi ately forwarded.
Enterprise IP Phone Using the Basi c Call Functio ns Intercom Intercom mod e i s usefu l in an office environme nt as a qui ck acc ess to conn ect to the operator or the sec retary . T o configu re Intercom o pti on via phone in terface: 1) Press the f oll owing hot keys: Menu->Features->Int ercom to enter t he configuration page.
Enterprise IP Phone Using the Basi c Call Functio ns might play a melody or message to th e other p arty whil e w ai ting. Other cal l s can be received and mad e while havin g a call on hold. T o hold /resume a call : 1) Press the HO LD button or Hold h ot key to put your acti ve call on hol d.
Enterprise IP Phone Using the Basi c Call Functio ns T o Bli nd T ransfer via ph one interfa ce: 1) A and B is on an conversati on, A press TRAN Button or T ran hot key to put B on h ol d, then A can .
Enterprise IP Phone Using the Basi c Call Functio ns 4) During th e conferenc e, p ress th e Sp lit hot key t o spli t t he confer ence i nto two h old lines, and p ress the Resume hot key to resume the chosen cal l respectively . 5) When you press th e hold key , the conferenc e will be on hold.
Enterprise IP Phone Using the Basi c Call Functio ns Messag e The phone supp orts SMS (S hort Messagin g Servi ce) and V oi cemail, if you want to use them, please make sure t hat your V o IP telepho ne system suppo rts this fun ctionali ties and your account s’ messag e has been enabl ed.
Enterprise IP Phone Using the Basi c Call Functio ns T o configu re the V oicemail code via Phone interfa ce: 1) Press Menu->M essages- >V oice Mail ->Set V oice Mail . 2) Use the navi gation keys to hi ghli ght t he l ine for whi ch you want to set, en ter the code whi ch the ph one uses to conn ect to your system.
Enterprise IP Phone Using the Basi c Call Functio ns change the i nput meth od. 2) (Optional ) If mul tiple lin es are configured on your phone, s elect from which li ne messages a re t o be r etrieved fr om the li st usin g the navigat ion keys a nd M essages appear fi rst to last in sent order .
Enterprise IP Phone Trouble Shooting Using the Advanced Phone Functio ns Account Setting Please refer t o th e pr evious p art “Confi guration and Re gi stration” for the basi c Account setting informati on. The following table li sts t he in struction of the field about the advanced Account Setti ng.
Enterprise IP Phone Trouble Shooting TLS TLS(T ransport Layer Securi ty), an IETF standards track protocol(RFC 5246 ), was based on the earli er SSL specifi cations developed by Netscape C orporation.
Enterprise IP Phone Trouble Shooting Netwo rk Setting PC Port Setting Please refer t o the previ ous part “Confi guration and Registration” for the basi c Network WAN setting in formation. Th e fol lowing table li sts the in structions of th e field about th e Network PC Port Setti ng.
Enterprise IP Phone Trouble Shooting VLAN Setting VLAN i s a group o f h osts wi th a common set of requi rements th at communicate a s i f they were atta ched to the Broadcast domain, regardless of their physical location . The followin g table li sts the instructi on of the fiel d about th e VLAN Setti ng.
Enterprise IP Phone Trouble Shooting 5) Press Save hot key to save the setti ngs, or Back hot key to return to VLAN menu . 6) Follow the same way to set the PC Port option. T o configu re VLAN setti ngs via W eb i nterface: Choose Network ->Advanced t o d o the rel ating confi guration.
Enterprise IP Phone Trouble Shooting Note: For mo re detail s of the HT TPS, you can consul t with your system ad mini strator . Maintenance T asks Administrator Mode The phone al lows two m odes to c.
Enterprise IP Phone Trouble Shooting W eb i nterface. the advanced setti ngs of the phon e such as Network, Acc ount, Reset to F actory Settin gs via the Phone i nterface. The default administrator pa sswo rd is admin . Meanwhil e the user name for W eb interface acc ess is adm in .
Enterprise IP Phone Trouble Shooting settings, or pr ess Cance l hot key to return to pr evious menu. 5) It will t ake a few mi nutes to reset, p lease do not power off during resetti ng, o r it will cause flash memory er ror . T o reset to fact ory vi a W eb i nterface: 1) Choose Upgrade->Ba sic.
Enterprise IP Phone Trouble Shooting 3) Click the Save hot key to s ave the changes. Note: 1. Any power interrupti on during the following process will most likely lead to a flash memory error . As a resul t the system cannot boot up anymore. The p rocedure can be only cond ucted in A dmini strator Mode.
Enterprise IP Phone Trouble Shooting Note: Y ou can ask your system admini strator for the decrypt pas sword. Set AES Key via phone in terface: 1) Go to Menu-> Settin gs->Advanced Settin gs->Set AES K ey . 2) Enter the Comm on AES and th e MAC-oriented opti on.
Enterprise IP Phone Trouble Shooting Choose Upgrade->Ad vanced, select Export Syst em Log, cli ck E xport bu tton to expo rt the fil e to your local comp uter . PCAP T ra ce Expo rt The PCAP T race used to record the date transport of your IP ph one.
Enterprise IP Phone Trouble Shooting URL Record Conference For ward T ransfer Hold DND Re di al Call Return Pick Up Call Park Group Listeni ng SMS V.
Enterprise IP Phone Trouble Shooting 5) Press Confirm bu tton t o save the chang es. Please refer to “LED Instruction” f or more det ail s about th e LED stat us i n different situati on. Note: In the W eb i nterface, yo u can al so set the pi ckup number t o acti ve the p ickup fun ction.
Enterprise IP Phone Trouble Shooting 2) Enter the numb er you want to perform Spe ed Dial in the V alue fiel d. 3) In the "Lin e" field, selec t a lin e for which to apply th is key .
Enterprise IP Phone Trouble Shooting Xml Browser Xml browser i s a simpl e b rowser functi on, whi ch i s based on xml lang uage and http/h ttps serv i ce, u sers can u se tools such as php, jav as cript, etc.
Enterprise IP Phone Trouble Shooting from the li st. 2) Enter the condi ti on code in the V al ue field . 3) In the "Line" fiel d, select a line for which to appl y this key , the defau lt one is Li ne 1. 4) Press Confirm bu tton t o save the chang es.
Enterprise IP Phone Trouble Shooting Hold The key can be configu red as a hold key . Y ou ca n use this key to hold and retri eve a call durin g the conversation.
Enterprise IP Phone Trouble Shooting Pick Up When you confi gure a Pick Up key , you s p ecify the extension that y ou want to moni tor . Then, when the m onitored extensi on recei ves a call, you can press this key to pick up the incomi ng calls.
Enterprise IP Phone Trouble Shooting choose Group Listeni ng from the li st. 2) Press Confirm bu tton t o save the chang es. SMS When the key i s configu red as SMS key you a re all owed to a ccess S MS qui ckly by pressing this key .
Enterprise IP Phone Trouble Shooting belongin g to that parti cul ar BLA group can us e this key to hol d or retrie ve a call. T o assign the key as Publ ic Hold: 1) Choose Phon e->DSS Key ->M e.
Enterprise IP Phone Trouble Shooting 2) Enter the featur e code ( for exampl e,*78) i n the V alue field. 3) In the "Lin e" field, selec t a lin e for which to apply th is key . 4) Press Confirm bu tton t o save the chang es. Paging Y ou can configu re the key as Paging key .
Enterprise IP Phone Trouble Shooting T o assign the key as Hot Des king: 1) Choose Ph one->D SS Key ->M emory Key or Lin e Key , ch oose one of the k eys you want to make the assign ment, there is a pull-down m enu in the T ype fi eld, choos e Hot Deskin g option from the li st.
Enterprise IP Phone Trouble Shooting Ring Back Busy Congesti on Call W aitin g Dial Recall Re cord Info Stutter Message Auto Answer T o edit t he tone fil ed via W eb in terface: 1) Choose Phone-> T ones .
Enterprise IP Phone Trouble Shooting 3 ） Pre ss Confirm bu tton to s ave the changes, Cancel to cancel the chan ges. Ring Users can gr oup your co ntacts, and th en set th e ringin g tone for each g roup. T o edit t he Ring option via W eb in terface: 1) Choose Phone->R ing.
Enterprise IP Phone Trouble Shooting 2) Internal R inger T ext: T o set group name. For exampl e, family . 3) Internal R inger File: T o choose a sp ecial ring t one for the group.
Enterprise IP Phone Trouble Shooting T r ouble Shoo ting I can not re gister to t he server ？ ？ ？ ？ 1) Check the IP address . If you set your WAN port i n DHCP mode, pl ease make sure that your DHCP server is on. 2) Check your gateway . 3) Check your DNS server .
Enterprise IP Phone Trouble Shooting How to send SMS? Y ou coul d edit t he SMS in the Menu- > Messag es->T ext Me ssages. Note: Make sure that the SIP server you have regi stered suppo rts SMS fun ction.
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デバイスTiptel IP 284の購入後に（又は購入する前であっても）重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります：
Tiptel IP 284をまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはTiptel IP 284の技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Tiptel IP 284の取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Tiptel IP 284で得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Tiptel IP 284を既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はTiptel IP 284の不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Tiptel IP 284に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちTiptel IP 284デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。
