TRENDnetメーカーTV-IP301Wの使用説明書/サービス説明書
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1 T ABLE OF C ONTENTS ABOUT THIS GUIDE ................................................... 3 INTRODUCTION ............................................................ 4 F EATURES AND B ENEFITS ..........................................................
2 C T ROUBLESHOOTING ............................................................ 95 D T IME Z ONE T ABLE .............................................................. 99 E A DJUSTING C AMERA F OCUS ............................................. 101 F I/O T ERMINAL A PPLICATION .
3 A BOUT T HIS G UIDE This manual provides instructions and illustrations on how to use your TV-IP301/TV-IP301W Advanced Day/Night (Wireless) Internet Camera Server with Audio, includes: z Chapter 1, Introduction , provides the general information on the camera.
4 1 I NTRODUCTION Thank you for purchasing the TV-IP301/TV-IP301W Advanced Day/Night (Wireless) Internet Camer a Server with Audio, a standalone system that can be conn ected directly to an Ethernet or Fast Ethernet network.
5 Features and Benefit s Simple to Use TV-IP301/TV-IP301W Advanced Day/Night (Wireless) Internet Camera Server with Audio is a standalone system with built-in CPU, no special hardware (such as a PC frame capture card) or software required. The came ra supports DirectX 9.
6 Remote Utility The powerful IPView Pro application assigns the administrator with a pre-defined user ID and password, so that the administrator can modify the camera’s settings from the re mote site via Intranet or Internet. When new firmware is available, you can also upgrade remotely over the networ k for added convenience.
7 RS-485 Support The pin 7 & 8 of the I/O connectors are used for RS-485 data transmission. You can connect a special featured dev ice (such as an external camera stand with rotation function) to meet you needs.
8 Unp acking the Package Unpack the package and check all the items carefully. One TV-IP301 or TV-IP301W. One External Antenna (TV-IP301W only) One Multi-Language Quick Installation Guide One Driver & Utility CD-ROM with User’s Guide One AC power adapter suitable for your country’s electric power.
9 System Requirement Networking Local Area Network: 10Base-T Ethernet or 100Base-TX Fast Ethernet. Wireless Local Area Netw ork (TV-IP301W only): IEEE 802.
10 Component s Guide This section provides the multi-views of the camera and explains the function of each component. Front, Side and T op/Bottom Panel 3.
11 1. Screw Hole Located on the top/bottom panel of the camera, the screw hole is used to connect the camera stand onto the camera by attaching the screw head on the camera stand into the screw hole of the camera. 2. Internal MIC The built-in omni-directional microphone allows the camera to receive sound and voice.
12 Rear Panel 1. Detachable Antenna (TV-IP301W) The detachable external antenna allows you to adjust its position to obtain the maximum signal. 2. Mic-In Connector This connector allows you to connect an external microphone.
13 4. Power/Link LEDs The upper LED indicates the camera is powered on with a steady GREEN light. The lower LED indicates the camera has good connection to LAN /WLAN connectivity with a steady GREEN lig ht. It begins flashing to indicate the camera is receiving/sending data from/to the LAN/WLAN.
14 2 H ARDW ARE I NST ALLA TION Att aching the Camera to the St and The Internet camera comes with a camera stand, which has a swivel ball screw head that can be attached to the camera’s screw hole on the up (or bottom ) panel. Attach the camera to the stand and station it for your application.
15 Connecting the Ethernet cable Connect an Ethernet cable to the network cable connector located on the camera’s rear panel, and then attach it to the network.
16 3 S ECURITY To ensure the highest security an d prevent unauthorized usage of the camera, the administrator has the exclusive privilege to acc ess the System Administration for settings and control requirements to allow users the level of entr y and authorize the privileges for all users.
17 4 A PPLICA TIONS The TV-IP301/TV-IP301W Advanced Day/Night (Wireless) Camera Server with Audio can be applied in wide variety of applications, including: z Monitor local and remote places and objects through a web browser, such as construction sites, hospitals, parks, schools and day-care centers.
18 Applications of the Camera Home/ Business Application Diagram.
19 I/O Connector Application Diagram.
20 5 U SING THE C AMERA You can access and manage the Advance Day/Night (Wireless) Internet Camera through: 1) a web browser, and 2) the enclosed software IPView Pro. This chapter describes the Web Configuration Utility, and provides the instructions on usi ng the camera with a web browser.
21 Login the Web Configur ation Utility “ admin ” is the default username and password of the camera, and can be changed in the Web Configuration Utility.
22 z Information – provides the general information of the camera, including Status, Connections, Event Log, and About. z Configuration – allows you to configure the camera’s function settings, including Video & Audio, Advanc ed Video, Event Handling, Ftp & Mail, Motion Detection, I/O Port, and RS-485.
23 Information Status The Status page provides the information about the current configuration of the camera. You can c heck the video and audio settings in this page: Connections.
24 The Connections page provides the information of user connecting the camera, including the IP, Username, and Login Time. Event Log The Event Log page displays a list containing the event log of the camera, including the Date, Time, and description of Event.
25 Configuration Video & Audio The Video & Audio page contains commands to control the image and audio settings of the camera. Once you have changed the settings in each option, click Save to store the settings. Clicking Default allows you to reload the system default settings.
26 Video Settings - Resolution: Select the desired video resolution from three formats: 640x480 , 320x240 , and 160 x120 . The higher setting can obtain better quality; however, it will use more resource within your network. - Compression: Select the desired compression format as MPEG4 or JPEG .
27 Image Adjustment - Brightness: Adjust the brightness level. The value range is from -64 to 64, and the default setting is 0. - Contrast: Adjust the contrast level. The value range is from - 64 to 64, and the default setting is 0. - Color: Adjust the colors level.
28 Advanced Video The Advanced Video page allows you to configure the advanced video settings. Once you have changed the settings in each option, click Save to store the settings.
29 Advanced Image Configuration This field contains the advanced settings for capturing images. - White balance: Select Auto or Fixed of the white balance setting according to the existing environment. - Exposure: Select Auto (1/30s) and Fixed 1/30 (for auto-iris lens) of the exposure mode.
30 Overlay Image This field is used to control the image/text overlay feature of the camera. The options include: Enable graphic overlay , Enable text overlay , and Enable motion detection text overlay . To enable the feature, select the corresponding check box and complete the required configuration.
31 The information you en tered will be displayed here. Th e settings of the “Enable text overlay ” item include the text position, text descri ption, date & time stamp, text color , and the background trans p arenc y .
32 Event Handling The Event Handling page displays a list containing the event(s) for the camera. You can click the Add Trigger or Add Schedule button to set up the event handlin g. Once you set up the events, you can also edit the event logs by clicking the Copy or Modify button.
33 - Schedule Event Name: Enter a name for the event that you create. - Schedule Time Frame: You can select Always , Never , or Only during time frame to set up the time frame for response.
34 - What to do: You can decide the camera’s response when triggered, including FTP upload , Mail notify , and Output port 1/2 . Select the desired method and then complete the required configuration. If you select the FTP upload or Mail notify option, you can click Configuration to set up the ftp/ mail configuration.
35 Ftp & Mail The Ftp & Mail page contains the options that allow you to upload images to the FTP server and send im ages by e-mail. Once you have changed the settings in each option, click Save to store the settings.
36 - FTP site: Enter the IP address of the target FTP site. - Port: The standard port number for the FTP server is port 21 , and it’s also the default setting. If the FTP server uses a specific port, please confirm the IT manager. - Path/directory: Enter the path/directory for uploa ding the images.
37 - SMTP username/password: Enter the user name and password in the two fields to login the mail server. - Enable sending mail with IP address on startup when using PPPoE: You will receive an e-mail automatically regarding to your camera's IP address once you select this option.
38 Motion Detection The Motion Detection page contains the options that allow you to setup the motion detection settings of the camera. Once you have changed the settings in each option, click Save to store the settings. To enable the detecting area, select the check box of Window 1/2 .
39 I/O Port The I/O Port page allows you to setup t he Generic Input Statu s and Generic Output Statu s..
40 RS-485 The RS-485 page contains the control settings for ex ternal device through the I/O port. Once you have changed the settings in each option, click Save to store the settings. NOTE: When you enable RS-485 function of the camera, it will provide the additional control buttons on the View Image screen.
41 RS-485 setting Select the Enable option to enable the function of the camera, and complete the related settings in the following fields. Port Setting - Popular protocol command setting: Select the proper protocol from the pull-down menu.
42 the Preset Position with a number. Preset Position When you have saved position(s) in the camera, select the position number from the pull-down list; the camera’s lens will move to the position immediately. You can use the Delete button to remove the preset position(s).
43 System Basic Settings The Basic Settings page contains the settings for identifying the camera, including Device Name and Location. Also, you can change the LED Control in this page. Once you have changed the settings in each option, click Save to store the settings.
44 - Location: Enter a descriptive name for the location used by the camera. LED Control The LED control allows you to setup the LED illumination as desired. This feature provides the flexibility when surveillance activity is Normal . There are three options: Normal , Always ON , and Always OFF .
45 The Date & Time page contains the commands to set up the camera's time and date. Once yo u have changed the settings in each option, click Save to store the settings. Synchronize with Time Server Select this option and the time will be based on GMT setting.
46 Network The Network page contains the commands that allow you to set up networking configuration for the camera. Once you have.
47 changed the settings in each option, click Save to store the settings. IP Address - Use Fixed IP Address: You can select this option and enter the IP address directly. The default settings are: • Fixed IP Address – 192.168.1.30 • Subnet Mask – 255.
48 boxes. (Note: You should have an ISP PPPoE account.) The camera will get an IP address from the ISP as starting up. You will receive an e-mail automatically regarding to your camera's IP address once you check the “ Enable sending mail with IP address on startup when using PPPoE ” option (see page 35).
49 Provider from the pull-down menu, and then enter the required information in the following fields, including the Host Name , User Name , and Password . Http Port The default HTTP Port is 80 . UPnP UPnP is the architecture for pervasive peer-to-peer network connectivity of intelligent applia nces, wireless devices, and PCs of all form factors.
50 Wireless (for TV-IP301W) If you use a wireless camera, you can configure the respective settings in the Wireless page. You can also disable the wireless function by selecting the Disable wireless communication option. - Connection Mode: Use this option to determine the type of wireless communication for the camera.
51 to connect to ANY access point under the infrastructure network mode. To connect the camera to a specific access point on the network, please make sure to set the ESSID of the camera to correspond with the access point’s ESSID for communication.
52 case Western European characters that can be input through your keyboard's typing zone are valid. To setup a 64-bit WEP key, in put 5 ASCII characters. For example, ‘12345’. To setup a 128-bit WEP key, input 13 ASCII characters. For example, ‘1234567890123’.
53 - Pre-shared key: This is used to identify each other in the network. Enter the name in the Pre-shared key box, and this name must match the Pre-shared key value in the remote device.
54 User List The User List displays the existing users of the camera. You can delete a user from this list. To add or modify a user, complete the required settings in the following User Management field, including User Name , Password , Confirm Password , and setup the Privilege group .
55 Tools The Tools page provides the commands that allow you to restart or reset the camera. You can also upgrade the firmware for the camera from this page. Restart Do you really want to reboot this device? Click YES from this option, and you can restart the camera just like turning the device off and on and saved settings are retained.
56 Factory Reset Do you really want to factory reset this device? Click YES from this option, and you can resume all factory default settings for the camera. Firmware Upgrade This option allows you to update the firmware of the camera once you obtained a latest vers ion of firmware.
57 Camera/Location The camera’s name and location will be displayed when t he Device Name and Location fields are assigned in the Web Configuration Utility. Video/Audio You can enable/disable the video and audio function by selecting the desired check box(s).
58 : Resume the original size of the image. : Enlarge the image size by 200%. : Enlarge the image size by 400%. Snapshot/Record Click the Snapshot button to capture a still im age; click the Record button to start recording. To use the features, you have to assign a destination from the Save to field to store the files.
59 V iewing Image– JA V A Mode To view video images from the browser, click View Image – Java Mode from the Welcome screen to access the video images from Internet Explorer or Netscape browser as .
60 Browse/Capture Allow you to capture and save the video image. At Java mode: the "Browse" function includes path selection and file name input. And the "Capture" function inclu des path selection, file name input and image capture and save.
61 When you select Popular protocol command setting in RS-485 configuration window (see page 40), you can use the GOTO pull- down list to select one position, then click GOTO to move the camera’s lens to your desired position.
62 6 IPV IEW P RO This chapter describes IPView Pro, which is a powerful software application designed with a user-friendly interface for ease o f control and navigation requirem ents. Inst allation Step 1 Insert the CD-ROM into the CD-ROM drive to initiate the auto- run program.
63 Step 2 Click the IPView item to activate the InstallShield Wizard. Click Next in the welcome screen. Step 3 Read and accept the License Agreement; then, click Yes .
64 Choose the destination location. If no specific requirement, leave the default setting and click Next . Step 5 The InstallShield Wizard starts to install the software, and the progress bar indicates the installation is proceeding.
65 If you use Windows® 2000/XP, it will appear a Digital Signature warning screen. Click Continue Anyway (Windows® XP) or Yes (Windows® 2000). Windows® XP Windows® 2000 Step 7 Click Finish to complete the installation.
66 Getting S t arted This section describes the User Interface of IPView Pro, with detailed procedures for using the application. To launch IPView Pro, click Start > Programs > IPView Pro > IPView Pro . The main screen will appear as below: NOTE: IPView Pro requires the system’s resolution setting up to 1024x768.
67 Item Feature NO. Item Description 1 Date/Time Show current date/time. 2 Status Mode Window Show the camera’s status in this window. Click the Change Status Mode button ( ) on the right lower corner of th e window t o change the display mode: Camera list mode Camera informati on mode 3 View Window Show the camera’s view in thi s window.
68 Show six cameras in View Window with the first one as the major view. Show eight cameras in View Window with the first one as the major view. Show nine ca meras in View Wi ndow. Show ten cameras in View Window with the first two as the major views.
69 Using IPV iew Pro Adding a Camera To add a camera: 1. Click the System Configuration button to enter the S ystem Configuration. If you are not sure of the camera’s IP address, you can click Search to search the available camera(s) within the network.
70 2. Select the camera you want by highlighting it, and then click Add Camera . 3. Click Save , and then click the System Configuration b utton to return to View Window.
71 Alternately, you can add a camera by entering the its IP address directly: 4. Select the Input IP tab. 5. Enter the camera’s IP address (default: 192.168.1.30) and Port (default: 80), and then click Add Camera . 6. Click Save , and then click the System Configuration b utton to return to View Window.
72 Removing a Camera To remove the camera from the list: 1. S elect the camera you want to remove. 2. Click Delete Camera ..
73 Viewing a Camera From the View Modes of the panel, you can select one-camera mode or other modes to display your video. IPView Pro allows a maximum of 16 cameras for vie wing. For example, if you use only one camera, select one-camera mode ( ), and the View Window will displa y the view as figure 1 .
74 Recording Video IPView Pro allows you to record the video clip and save it in your computer through the following methods: Manual Record , Schedule Record , and Motion Record . When you click the Record button and select Manual Record , it will start recording.
75 Configuring the System Clicking the System Configuration button on the panel allows you to configure the system settings, and the System Configuration Screen will appear in the View Window as shown below. Once configured, click Save to save the settings, and then click the System Configuration button again to exit configuration.
76 System Configuration Screen Camera Configuration In this field, you can add/delete the camera (as described in the previous section). Also, you can configure the following settings: Web Configuration In the left column, selecting the Web Configuration item will launch the Web Configuration Utility in View Window.
77 You can configure these settings according to the description in Chapter 5, Using the Camera . Click Back to exit the Web Configuration Utility. Motion Configuration-1 The Motion Configuration-1 item provides the commands for motion detection control.
78 - Detect Region: • Full picture – When you select this option, the camera will monitor the whole area. • Custom region – Click Add Region , and then use mouse to draw an area in the view screen; when some motion detected within the area, the camera starts recording automatically.
79 Motion Configuration-2 The Motion Configuration-2 item allows you to configure to the alarm and e-mail setting. - Invoke Alarm: Select this option to enable alarm when some motion detected by the system.
80 - Trigger1 active: You can check this optio n to set the Trigger-On holding time . Tools The Tools item allows you to configure to the alarm and e-mail setting. - Reset: Restore the original setting of your camera. D o you really want to reset this device? Click Yes in the pop-up dialog box to confirm .
81 - Factory Reset: Restore the factory default settings of the camera. Do you really want to factory reset this device? Click Yes in the pop-up dialog box to confirm. - Update Firmware: When new firmware is available, you can upgrade it using this option.
82 - Mail Server: Enter the mail server address that is used to send your e-mail. - Mail From/To: Enter the sender’s/receiver’s e-mail address. - Subject: Enter the title of the e-mail. - User Name/Password: Enter the user name/password to login the mail server.
83 Proxy Server Check the Proxy Server option and enter the required settings in the Address and Port boxes to enable and use the Proxy Server function.
84 Recording Configuration In this field, you can configure the storage settings. - Log Storage: • Reserved HDD Space For MS-Windows OS – You can reserve 500 MB to 10000 MB hard disk space for the program.
85 • Storage List – The destination folder to save the recorded video file can be specified here. Click Modify to change the current path setting; click Add to add a new destination folder; click Delete to remove a selected path setting. Please note that you are not allowed to delete a path setting if there is only one setting in the list.
86 - Date Mode: First, select the camera desired from th e pull- down menu. Then, setup the tim e in the Start / Stop fields. Click Add to add the recording schedule to the list.
87 - Week Mode: First, select the camera desired from the pull- down menu. Then, setup the time in the Start / Stop fields, and select the weekday from the buttons.
88 Log List This filed displays the user(s) information, which includes the Date, MAC address, and the brief description of events..
89 Account This filed allows you to set the Admin ID and Admin Password . You can also check the Login password check option to secure your camera by checking the login password.
90 About This filed provides information of the software application..
91.
92 7 A PPENDIX A Frequently Asked Questions About MPEG4 Internet CCD Camera Features Q: What is MPEG4 Internet CCD Camera? A: The camera is a standalone sy stem connecting directly to an Ethernet or Fast Ethernet netw ork.
93 Q: What algorithm is used to compress the digital image? A: The camera utilizes the latest MPEG4 technology providing high quality im ages for users. You can record streaming video that utilizes high quality MPEG-4 images to your hard drive, enable motion detection and setup automated email alerts for security.
94 B PING Y our IP Address The PING (Packet Internet Groper) command ca n determine whether a specific IP address is acc essible by sending a packet to the specific address and waiting for a reply. It can also provide a very useful tool to confirm if the IP address conflicts with the camera over the network.
95 C T roubleshooting Q: I cannot access the MPEG4 Internet CCD Camera from a web browser. A: The possible cause might be the IP Address for the camera is already being used by another device. To correct the possible problem, you need to first disconnect the camera from the network.
96 The other possible problems m ight be due to the network cable. Try replacing your network cable. Test the network interface of the product by connecting a local computer to the unit, utilizing a standard Crossover (hub to hub) Cable. If the problem is not solved, the camera might be faulty.
97 Q: Why does a series of broad vertical white line appear through out the image? A: A likely issue is that the CCD sensor becomes overloaded when the light source is too bright such as direct exposure to sunlight or halogen lig ht. You need to reposition t he camera into a more shaded area immediately as t his will damage the CCD sensor.
98 Otherwise, the configuration of the cam era’s image display is incorrect. You need to adjust the related parameter for im proving images through the Preview window under Web Configuration Utility, such as brightness, contrast , color and flicker.
99 D T ime Zone T able.
100.
101 E Adjusting Camera Focus To adjust the focus of the lens, you need to turn the lens slowly in either clockwise or anti-clockwise direction until the desired image appears. DO NOT over turn the lens in either of the directions, as it will be out of focus.
102 NOTE: You can further adjust the camera's image quality through the Preview window under Web Configuration Utility. Please refer to Web Configuration section for further details. WARNING: Direct exposure to sunlight may cause permanent damage to the CMOS sensor.
103 F I/O T er minal Application Typically used in association with programming scripts for developing applications for m otion detection, event triggering, alarm notification via e-mail, and a variety of external control functions.
104 Monitoring and Controlling By entering http requests in your browser’s URL field, you can: - Monitor the status of digital input. - Drive the output switch on or off. - Control the speed/position of pan/tilt/zoom motors in a swivel stand or a speed dome camera.
105 G S pecification Image Sensor Sensor: Sony 1/4” progressive color CCD Resolution: 640x480 Lens mounting: IR Lens or CS-mount type System Hardware CPU: ADMtek 5120 RAM: 32MB Flash ROM: 4MB User Interface Operating system: Embedded Linux Power: One power jack, DC 12V 1.
106 Video Compression: MPEG4/M-JPEG Frame rate: 30fps max. Video resolution: VGA/CIF/QCIF Audio Input: Built-in MIC, External MIC Output: Headphone output jack (stereo, 32 ohm) Compression: 8KHz/16KHz, PCM/ADPCM Communication LAN: 10/100Mbps Ethernet, auto-sensed, auto MDIX WLAN: IEEE 802.
107 H Glossary of T erms NUMBERS 10BASE-T 10BASE-T is Et hernet over UTP Cat egory III, IV, or V unshielde d twiste d-pair m edia. 100BASE -TX The two-pai r twisted -media im plementati on of 100BASE-T i s called 100B ASE-TX. A Applet Applets are small Java p rogram s that can be em bedded in an HTML page.
108 B BOOTP Bootstrap Protocol is an I nternet protocol that can automatically configure a n etwork device in a diskless workstation t o give its own IP address. C Commu nicatio n Communication has four components: sender, receiver, message, and m edi um.
109 allows the specification for t he service provided by a router, gate way, or other network devi ce that automatically assigns an IP address to any device that requests one DNS Domain Name System is an Internet service that translates domain name s into IP addresses.
11 0 or 100Mbps per second over UT P, STP, or fiber-opti c media. Firewall Firewall is consid ered the first line of defense in p rotecting private information. For better secu rity, data can be e ncrypted. A system designed to prevent unauthorized access to or fr om a private network.
111 I Intranet This is a private netw ork, inside an organizati on or company that uses the same software you will find on the public Internet. Th e only difference is that an Intranet is used for i nternal usage only.
11 2 ISP ISP (Intern et Service Prov ider) is a company that maintains a network that is linked to the Internet by way of a dedi cated c ommunicati on line. An IS P offers the use of its de dicated communication lines to companies or individuals who can’t a fford the hi gh monthly cost for a direct connection.
11 3 network request information fro m the Internet, the requests are forwar ded to the Internet under the router's IP address. NAT dist ributes the responses to the proper IP addr esses within your network.
11 4 Protocol Communi cation on the network is governed by sets of rules called protocols. Protocol s provide t he guidelines devices use to communicate with each other, and thus they have differe nt functions.
11 5 Router A router is the network so ftware or hardware entity charged with routi n g pac kets between netwo rks . S Server It is a simple computer that provides res ources, such as files or other info rm ation. SMTP The Simple Mail Transfer Prot ocol is u sed for Inter net mail.
11 6 Transceiver A transceiver joins two net work segment s together. Transceivers can also be use d to join a segm ent that uses one medium to a segment that uses a differe nt medium . On a 10BASE- 5 network, t he transceiver connects the net work adapter or other netw ork device to the medium .
11 7 Windows Windows is a graphical use r interface for workstations that use DOS. Workgroup A workgroup is a group of users who are physically locate d togeth er and connec ted to the sa me LAN, or a group of users who ar e scattered throughout an organizati on but are logica lly connected by work and are connected to the same network group.
11 8.
デバイスTRENDnet TV-IP301Wの購入後に（又は購入する前であっても）重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります：
TRENDnet TV-IP301Wをまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはTRENDnet TV-IP301Wの技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。TRENDnet TV-IP301Wの取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。TRENDnet TV-IP301Wで得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
TRENDnet TV-IP301Wを既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はTRENDnet TV-IP301Wの不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、TRENDnet TV-IP301Wに関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちTRENDnet TV-IP301Wデバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。
