VeriFoneメーカーVx510の使用説明書/サービス説明書
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VeriFone Part Number 23216, Revision B Omni 5xxx and V x 5xx/V x 6xx Installation Guide.
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O MNI 5 XXX AND V X 5 XX /V X 6 XX I NSTALLATION G UIDE 3 C ONTENT S P REFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
C ONTENTS 4 O MNI 5 XXX AND V X 5 XX /V X 6 XX I NSTALLATION G UIDE C HAPTER 3 Specifications Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 DC Power Pack . . . . . . . . . . .
O MNI 5 XXX AND V X 5 XX /V X 6 XX I NSTALLATION G UIDE 5 P REFACE This guide is your primary source of information for setting up and installing the V x 5xx/V x 6xx series of terminals. Audience This guide is useful for anyone inst alling and configuring a V x 5xx/V x 6xx terminal.
P REFACE Related Documentation 6 O MNI 5 XXX AND V X 5 XX /V X 6 XX I NSTALLATION G UIDE Related Document ation T o lea rn more about the V x 5xx/V x 6xx terminal, refer to the following set of docume.
P REFACE Related Documentation O MNI 5 XXX AND V X 5 XX /V X 6 XX I NSTALLATION G UIDE 7 Acronym Definitions V arious acronyms are used in place of the full definition. T able 2 p resents acronyms and their definitions. The caution symbol indicates possib le hardware or software failure, or loss of data.
P REFACE Related Documentation 8 O MNI 5 XXX AND V X 5 XX /V X 6 XX I NSTALLATION G UIDE.
O MNI 5 XXX AND V X 5 XX /V X 6 XX I NSTALLATION G UIDE 9 C HAPTER 1 Te r m i n a l Overview This chapter provides a brief description of th e V x 5xx/V x 6xx series of terminals. The V x 5xx/V x 6xx terminal serie s represents the shape of things to come in e- payment.
T ERMINAL O VER VIEW Featur es and Benefits 10 O MNI 5 XXX AND V X 5 XX /V X 6 XX I NSTALLATION G UIDE Features and Benefit s V x 5xx/V x 6xx terminals provide the right comb ination of features and functions.
V X 5 XX /V X 6 XX I NSTALLATION G UIDE 11 C HAPTER 2 T erminal Setup This chapter describes the terminal se tup procedure. Y ou will learn how to: • Select T erminal Location and Protect the T erminal From Adverse Environmental Fact ors . • Unpack the Shipping Carton .
T ERMINAL S ETUP Unpack the Shipping Cart on 12 V X 5 XX /V X 6 XX I NST ALLATION G UIDE Electrical Considerations • Avoid using this product during electrical storms.
T ERMINAL S ETUP Examine T e rminal Featur es V X 5 XX /V X 6 XX I NSTALLATION G UIDE 13 2 Remove all plastic wrapping from the terminal and o ther components. 3 Remove the clear protective film from the LCD screen. 4 Save the shipping carton and p acking material for future rep acking or moving the terminal.
T ERMINAL S ETUP Examine T erminal Featur es 14 V X 5 XX /V X 6 XX I NST ALLATION G UIDE d Three color-coded function keys below the keypad (icons at right; from left to right: CANCEL , BACKSPA CE / CLEAR , ENTER ). e An ALPHA key centered at the top of the keypad .
T ERMINAL S ETUP Examine T e rminal Featur es V X 5 XX /V X 6 XX I NSTALLATION G UIDE 15 Figure 4 shows the connection port s for the V x 5xx terminal. Figure 4 V x 5xx Connection Port s (Bottom View) For information on how to at t ach peripheral devices, see Connect Optional Device(s) .
T ERMINAL S ETUP Establish T elephone Line Connections 16 V X 5 XX /V X 6 XX I NST ALLATION G UIDE Est ablish T elephone Line Connections Connect the telephone cord to the communication port on the terminal, then route it directly to a telephone wall jack (see Figure 5 and Figure 6 ).
T ERMINAL S ETUP Install the Paper Roll V X 5 XX /V X 6 XX I NSTALLATION G UIDE 17 Inst all the Paper Roll A fast, quiet thermal printer is built into the V x 5xx/V x 6xx terminal. Befo re you can process transactions that require a receipt or record, you must install a roll of thermal-sensitive pap er in the printer .
T ERMINAL S ETUP Install the Paper Roll 18 V X 5 XX /V X 6 XX I NST ALLATION G UIDE 3 Loosen the glued leading edge of the p aper or remove the protective strip from the new roll of pape r .
T ERMINAL S ETUP Install/Replace MSAM Car ds V X 5 XX /V X 6 XX I NSTALLATION G UIDE 19 7 Close the paper roll cover by gently pres sing directly on the cover until it clicks shut, allowing a small amoun t of p aper p ast the glue residue to extend out side the printer door .
T ERMINAL S ETUP Install/Replace MSAM Car ds 20 V X 5 XX /V X 6 XX I NST ALLATION G UIDE 3 Remove the MSAM compartment door screw and rot ate the door up and back to access the MSAM cardholders (see Figure 1 1 ). Figure 1 1 Opening MSAM Comp artment Door 4 Remove any previously inst alled MSAM card by sliding the card from the MSAM cardholder .
T ERMINAL S ETUP Connect Optional Device(s) V X 5 XX /V X 6 XX I NSTALLATION G UIDE 21 6 Replace the MSAM compartment door and reinst all the screw (see Figure 13 ). Figure 13 Closing MSAM Comp artment Door Connect Optional Device(s) The V x 5xx/V x 6xx suppo rts some peripheral devices designed for use with electronic point-of-sale termin als.
T ERMINAL S ETUP Connect Optional Device(s) 22 V X 5 XX /V X 6 XX I NST ALLATION G UIDE 2 Insert the larger RJ45-type conn ector on the other end of the PINp ad cable into the PINp ad serial port on the botto m of the terminal.
T ERMINAL S ETUP Connect Optional Device(s) V X 5 XX /V X 6 XX I NSTALLATION G UIDE 23 V x 6xx Optional Device Connections The side port of the V x 6xx terminal can op erate either as a PINpad port or a n RS- 232 port, depending on the p ower source available.
T ERMINAL S ETUP Connect Optional Device(s) 24 V X 5 XX /V X 6 XX I NST ALLATION G UIDE Connecting the Check Reader to the V x 6xx When operating off ba ttery power and not plugged in, the side port operates as an RS-232 port and the terminal can be connected to a check reader .
T ERMINAL S ETUP Connect the T erminal Power Pack V X 5 XX /V X 6 XX I NSTALLATION G UIDE 25 Connect the T erminal Power Pack When you have finished co nnecting optional peripheral(s), you are ready to connect the V x 5xx/V x 6xx terminal to the provided power source.
T ERMINAL S ETUP Smart Battery 26 V X 5 XX /V X 6 XX I NST ALLATION G UIDE 4 Plug the AC power cord into a wall outlet or powered surge protector . When the terminal has power , the terminal light s are activated and the green LED indicator remains lit.
T ERMINAL S ETUP Smart Battery V X 5 XX /V X 6 XX I NSTALLATION G UIDE 27 • activates when the battery is lef t in an unused terminal for extended periods, and • resets when battery vo ltage reaches a preset threshold d uring the charge cycle.
T ERMINAL S ETUP Install/Replace SIM Car d (GSM/GPRS Models) 28 V X 5 XX /V X 6 XX I NST ALLATION G UIDE Battery Life The V x 6xx smart batte ry can be charged and discharged hundreds of times, but will eventually wear out.
T ERMINAL S ETUP Install/Replace SIM Car d (GSM/GPRS Models) V X 5 XX /V X 6 XX I NSTALLATION G UIDE 29 2 Detach the GSM/GPRS sled module from the terminal. Figure 23 Remove GSM/GPRS Sled Module 3 Insert the SIM into the cardholder at th e back of the GSM/GPRS sled module.
T ERMINAL S ETUP Install/Replace SIM Car d (GSM/GPRS Models) 30 V X 5 XX /V X 6 XX I NST ALLATION G UIDE 4 Replace the GSM/GPRS sled module in the termin al.
T ERMINAL S ETUP Antenna V X 5 XX /V X 6 XX I NSTALLATION G UIDE 31 Antenna For some V x 6xx terminals to establish a wirele ss con nection, an external antenna is provided. This connection allows communication with your service provider to upload transaction dat a from the terminal and download system upgrades to the terminal.
T ERMINAL S ETUP Antenna 32 V X 5 XX /V X 6 XX I NST ALLATION G UIDE 4 Screw the barrel nut fing er tight to retain the antenn a. Figure 28 Tighten Antenn a Barrel Nut Orie nt ation T o establish good wireless communica tion ( uplink ), vertically align the antenna with respect to ground and sky .
T ERMINAL S ETUP W i r eless T ransactions V X 5 XX /V X 6 XX I NSTALLATION G UIDE 33 Wireless T ransactions T o conduct a wireless transaction: • Ensure the terminal is in an optimal position for transmitting. • Follow the on-screen instructions provided with your ap plication.
T ERMINAL S ETUP Magnetic Car d Reader Use 34 V X 5 XX /V X 6 XX I NST ALLATION G UIDE 3 Swipe the card through the magnetic ca rd reader . Figure 30 Using the Magnetic Card Reader.
O MNI 5 XXX AND V X 5 XX /V X 6 XX I NSTALLATION G UIDE 35 C HAPTER 3 S pecifications This chapter discusses power requirement s, dimensions, and ot her specifications of the V x 5xx/V x 6xx terminal.
S PECIFICATIONS W eight 36 O MNI 5 XXX AND V X 5 XX /V X 6 XX I NSTALLATION G UIDE Weight T erminal unit weight: 0.48kg (1.06 lb) For V x 5xx: • Omni 5100/5150 and V x 510, Omni 3730 Certif ications.
O MNI 5 XXX AND V X 5 XX /V X 6 XX I NSTALLATION G UIDE 37 C HAPTER 4 Maintenance The V x 5xx/V x 6xx has n o user-maintainable p arts. Clean the Te r m i n a l T o clean the terminal, use a clean cloth slightly dampened with water and a d rop or two of mild soap.
M AINTENANCE Smart Car d Reader 38 O MNI 5 XXX AND V X 5 XX /V X 6 XX I NSTALLATION G UIDE.
O MNI 5 XXX AND V X 5 XX /V X 6 XX I NSTALLATION G UIDE 39 C HAPTER 5 V eriFone Service and Support For V x 5xx/V x 6xx terminal problems, conta ct your local V eriFone representative or service provider .
V ERI F ONE S ERV ICE AND S UPPORT Accessories and Documentation 40 O MNI 5 XXX AND V X 5 XX /V X 6 XX I NSTALLATION G UIDE c Complete the Inquiry Cont act Form at http://www .verifone.com/aboutus/ contact/cont act_form.cfm . • Address the Subject box with to “V eriFone MRA Dept.
V ERI F ONE S ERVICE AND S UPPORT Accessories and Documentation O MNI 5 XXX AND V X 5 XX /V X 6 XX I NSTALLATION G UIDE 41 V eriFone Cleaning Kit 02746-01 Cleaning Kit T elephone Line Cord 00124-17 2.
V ERI F ONE S ERV ICE AND S UPPORT Accessories and Documentation 42 O MNI 5 XXX AND V X 5 XX /V X 6 XX I NSTALLATION G UIDE.
O MNI 5 XXX AND V X 5 XX /V X 6 XX I NSTALLATION G UIDE 43 C HAPTER 6 T roubleshooting Guidelines The troubleshooting guidelines provided in the following section are included to assist you to suc cessfully install and config ure your V x 5xx/V x 6xx terminal.
T ROUBLESHOOTING G UIDELINES Smart Battery W ill Not Charge 44 O MNI 5 XXX AND V X 5 XX /V X 6 XX I NSTALLATION G UIDE Smart Batte ry Will Not Charge The V x 6xx smart batte ry must initially receive a full charge to calibrate its full charge capacity .
T ROUBLESHOOTING G UIDELINES Printer Paper Jam O MNI 5 XXX AND V X 5 XX /V X 6 XX I NSTALLATION G UIDE 45 Printer Paper Jam If paper jams inside the printer: • Press the button on the side of the termina l to unlatch the paper roll cover , then open the cover .
T ROUBLESHOOTING G UIDELINES T ransactions Fai l T o Pr ocess 46 O MNI 5 XXX AND V X 5 XX /V X 6 XX I NSTALLATION G UIDE • Process a transaction manually , using the keypad instead of the card reader . If the manual transaction works, the p roblem may be a defective card reader .
O MNI 5 XXX AND V X 5 XX /V X 6 XX I NSTALLATION G UIDE 47 I NDEX A accessories 40 documentation 41 ordering 41 power packs 40 swivel stand 41 telephone line cord 41 thermal printer p aper 40 V eriFon.
I NDEX P 48 O MNI 5 XXX AND V X 5 XX /V X 6 XX I NSTALLATION G UIDE connecting 21 P paper jams troubleshooting 45 paper rolls for thermal printers 17 , 45 installation 17 peripherals check readers 24 .
I NDEX V O MNI 5 XXX AND V X 5 XX /V X 6 XX I NSTALLATION G UIDE 49 printers 44 terminal transactions 45 terminals 43 , 44 V V eriCentre Appliance Management Suite simult aneous downloads 10 V x 5xx/V.
Omni 5xxx and V x 5xx/V x 6xx Installation Guide VeriFone Part Number 23216, Revision B Ve r i F o n e , I n c . 2099 Gateway Place, Suite 600 San Jose, CA , 951 10 USA T el: (800) V eriFone (837-4366) www .
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