BelkinメーカーF5D7632UK4の使用説明書/サービス説明書
ページ先へ移動 of 90
Shar e F5 D7 63 2u k4 Network your computer s and shar e your ADSL Internet ac cess User Manual ADSL Modem with Wir el ess G Router 2.4GHz • Wir eles s 802.11b Ethernet E Wir ed Mbps 10/100 Ethernet Gigabit E Wir ed Mbps 10/100/1000 Gigabit Ethernet Mbps 2.
1 T abl e of Contents 1 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Benefits of a Home Network . . . . . . . .
1 Intr oduction 1 2 1 3 4 5 6 7 8 9 1 0 section Thank you for purchasing the Belkin ADSL Modem with Wir eless G Router (the Router). In minutes you will be able to share your Internet connection and network your computers with your new Router .
3 2 Intr oduction 3 2 Integ rate d 802.11g Wir el ess Ac ce ss Point 802.11g is an exciting new wireless technology that achieves data rates up to 54Mbps, nearly five times faster than 802.
3 Intr oduction 3 2 1 3 4 5 6 7 8 9 1 0 section Ben efits of a Hom e Net work By following our simple setup instructions, you will be able to use your Belkin home network to: • Share one high-speed .
5 4 Make Sur e Y ou Have the F ollowing 5 4 Pack age Conten ts • ADSL Modem with Wire less G Router • RJ11 T elep hone Cord - Gray • RJ45 Ethernet Networki ng Cable — Y ellow • USB 1.0 Cable — Blue • ADSL Micr ofilter* • Power Adapte r • User Manual CD * AD SL mi c ro f il te r v a ri es b y co un t ry .
5 Knowing your Router 5 The Router has been designed to be placed on a desktop. All of the cables exit from the rear of the Router for better or ganization and utility . The LED indicat ors are easily visible on the fro nt of the Router to provi de you with informa tion about network activity and status.
(2) ( 3) (4 ) (1) (5) 7 6 Knowing your Router 7 6 Rear Panel The following figure illustrates the rear panel of your Router . 1. PWR Connect the included power supply to this inlet. Using the wrong type of power adapter may cause damage to your Router .
7 Knowing your Router 7 section 2 1 3 4 5 6 7 8 9 1 0 5. Res et But ton The “Reset” button is used in rare cases when the Router may function improperly . Resetting the Router will restore the Router’ s normal operation while maintaining the programmed settings.
9 8 Connecting your Router 9 8 Po sitio ning you r Rou ter Y our wireless connection will be stronger the closer your computer is to your Router . T ypical indoor operating range for your wireless devices is between 100 and 200 feet.
9 Connecting your Router 9 section 2 1 3 4 5 6 7 8 9 1 0 Con necti ng you r Compu ter s 1. Power off your computers and networking equipment. 2. Connect your computer to one of the yellow RJ45 ports on the rear of the Router labeled “connections to your computers” by using an Ether net networking cable (one Ether net network cable is supplied).
11 10 Connecting your Router 11 10 Con necti ng you r ADSL Li ne Connection for the Router to the ADSL line varies by country and region. T ypically it involves a microfilter or a microfilter with built-in splitter to allow simultaneous use of ADSL service and telephone service on the same telephone line.
11 11 section 2 1 3 4 5 6 7 8 9 1 0 Note: One RJ11 telephone cord is supplied. When inserting an RJ11 plug, be sure the tab on the plug clicks into position to ensure that it is properly seated.
13 12 Connecting your Router 13 12 Po wer ing up y our Rout er 1. Connect the supplied power adapter to the Router power -input plug labeled “Power”. Note: For safety and performance reasons, only use the supplied power adapter to prevent damage to the Router .
13 13 section 2 1 3 4 5 6 7 8 9 1 0 USB Driver Installation Important: If the Router is connected to a computer through an Ethernet port, you can skip this chapter . 1. Insert the CD into your CD-ROM drive. 2. Open up your CD-ROM drive by going into “My Computer”.
15 14 Connecting your Router 15 14 5. Connect the USB cable to your Router and PC. Note: If the USB device is not detected, check the USB cable between the PC and the device. Also verify that the device is powered on. 6. The system will detect the USB driver automatically .
15 Manuall y Configuring your Router 15 section 2 1 3 4 5 6 7 8 9 1 0 1 2 U n d er st a n d i n g t he W e b - B as ed Us er In te rf ac e Th e h om e p ag e s how s y ou a q ui ck vi ew of th e R ou te r’ s st at us an d s et ti ng s. Al l ad va nc ed se tu p p ag es ca n b e r ea ch ed fr om th is pa ge .
17 16 Manuall y Configuring your Router 17 16 1. Quick-Navigation Links Y ou can go directly to any of the Router’ s UI pages by clicking directly on these links. The links are divided into logical categories and grouped by tabs to make finding a particular setting easier to find.
17 Manuall y Configuring your Router 17 section 2 1 3 4 5 6 7 8 9 1 0 you can log out of the Router by clicking the “Logout” button. For more information about logging into the Router , see the section called “Logging into the Router”.
19 18 Manuall y Configuring your Router 19 18 Cha nging LAN Sett ings All settings for the inter nal LAN setup of the Router can be viewed and changed here. LAN Settings IP Address The “IP address” is the inter nal IP address of the Router . The default IP address is “192.
19 Manuall y Configuring your Router 19 section 2 1 3 4 5 6 7 8 9 1 0 DHCP Server The DHCP server function makes setting up a network very easy by assigning IP addresses to each computer on the network automatically .
21 20 Manuall y Configuring your Router 21 20 DHCP Client List Y ou can view a list of the computers, which are connected to your network. Y ou are able to view the IP address of the computer , the host name (name of the computer in your network), and the MAC address of the computer’ s network interface card (NIC).
21 Manuall y Configuring your Router 21 section 2 1 3 4 5 6 7 8 9 1 0 User Name – Enter the ISP assigned user name. Pas swo rd – Enter your password (assigned by your ISP). VPI/VCI – Enter your Virtual Path Identifier (VPI) and Virtual Circuit Identifier (VCI) parameter here (assigned by your ISP).
23 22 Manuall y Configuring your Router 23 22 Setting your ISP Connection Type to Classical IP over A TM (CLIP) IP Addres s – Enter the WAN IP address provided by your ISP . Subnet Mask – Enter a subnet mask provided by your ISP . Default Gateway – Enter a default gateway IP address.
23 Manuall y Configuring your Router 23 section 2 1 3 4 5 6 7 8 9 1 0 VPI/VCI – Enter your Virtual Path Identifier (VPI) and Virtual Circuit Identifier (VCI) parameter here (assigned by your ISP). Encapsulation – Select LLC or VC MUX (assigned by your ISP).
25 24 Manuall y Configuring your Router 25 24 Setting your ISP Connection Type to PPPoE or PPPoA Enter the PPPoE (Point-to-Point Protocol over Ether net) or PPPoA information in the provided spaces, and click “Next”. This information is provided by your ISP .
25 Manuall y Configuring your Router 25 section 2 1 3 4 5 6 7 8 9 1 0 VPI/VCI – Enter your Virtual Path Identifier (VPI) and Virtual Circuit Identifier (VCI) parameter here (assigned by your ISP). Encapsulation – Select LLC or VC MUX (assigned by your ISP).
27 26 Manuall y Configuring your Router 27 26 Primary DNS Server – Enter the primary DNS server’ s IP address provided by your ISP . Secondary DNS Server – Enter the secondary DNS server’ s IP address provided by your ISP .
27 Manuall y Configuring your Router 27 section 2 1 3 4 5 6 7 8 9 1 0 Name – Select the network device. Destination – The destination is the destination host, subnet address, network address, or default route. The destination for a default route is 0.
29 28 Manuall y Configuring your Router 29 28 Channel and SSID Changing the Wirel ess Channel There are a number of operating channels you can choose from. In the United States, there are 11 channels. In the United Kingdom and most of Europe, there are 13 channels.
29 Manuall y Configuring your Router 29 section 2 1 3 4 5 6 7 8 9 1 0 T o change the SSID, type in the SSID that you want to use in the SSID field and click “Apply Changes”. The change is immediate. If you make a change to the SSID, your wireless-equipped computers may also need to be reconfigured to connect to your new network name.
31 30 Manuall y Configuring your Router 31 30 • 54G-LRS – It is not recommended you use this mode unless you have a very specific reason to do so. This mode exists only to solve unique problems that may occur with some 802.11b client adapters and is NOT necessary for interoperability of 802.
31 Manuall y Configuring your Router 31 section 2 1 3 4 5 6 7 8 9 1 0 Hex (Hexadecimal) Key A hex key is a mixture of numbers and letters from A–F and 0–9. 64-bit keys are five two-digit numbers. 128-bit keys are 13 two-digit numbers. For instance: AF 0F 4B C3 D4 = 64-bit key C3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit key 3.
33 32 Manuall y Configuring your Router 33 32 There are two types of WP A security: WP A-PSK (no server) and WP A (with server). WP A-PSK uses what is known as a pre-shared key as the security key . A pre-shared key is basically a password that is between eight and 40 characters long.
33 Manuall y Configuring your Router 33 section 2 1 3 4 5 6 7 8 9 1 0 Setting WPA (with server) Settings If your network uses a radius server to distribute keys to the clients, use this setting. 1. From the “Security Mode” drop-down menu, select “WP A (with Radius server)”.
35 34 Manuall y Configuring your Router 35 34 MAC Address Filtering The MAC address filter is a powerful security feature that allows you to specify which computers are allowed on the network. Any computer attempting to access the network that is not specified in the filter list will be denied access.
35 Manuall y Configuring your Router 35 section 2 1 3 4 5 6 7 8 9 1 0 Fir ewa ll Y our Router is equipped with a firewall that will protect your network from a wide array of common hacker attacks. The firewall also masks common ports that are frequently used to attack networks.
37 36 Manuall y Configuring your Router 37 36 T ypical Security – By selecting this option, the Router will reject all inbound traffic from the Internet except remote administration connections but it will allow all outbound traffic to the Internet, except as configured in the “Access Control” screen.
37 Manuall y Configuring your Router 37 section 2 1 3 4 5 6 7 8 9 1 0 2. Enter the LAN IP address in the space provided for the “Local Host”. Select the service that you want in the check box and click “OK” to save your settings. Opening ports in your firewall can pose a security risk.
39 38 Manuall y Configuring your Router 39 38 Acc ess Control Access control allows users to define the outgoing traffic permitted, or denied access, through the WAN interface. The default is to permit all outgoing traffic. T o configure restrictive access to your computers, do the following: 1.
39 Manuall y Configuring your Router 39 section 2 1 3 4 5 6 7 8 9 1 0 Y ou may filt er Inte rnet ac ces s fo r loc al cli ents bas ed on rul es. Eac h ac ces s c ont r ol rul e may be act ivat ed at a sched ule d time . T o con figur e the acc ess con tr ol f or a specif ic time, do the fol low ing: 1.
41 40 Manuall y Configuring your Router 41 40 3. Enter the start time and end time you want to apply the setting and click “OK”. 4. Click “OK” and then click “OK” to save your settings. W eb Filtering The web-filtering feature will allow you to specify which websites are not allowed to be viewed from the local computer .
41 Manuall y Configuring your Router 41 section 2 1 3 4 5 6 7 8 9 1 0 Schedule Rule Y ou may filter website access for local clients based on rules. Each web filter rule may be activated at a scheduled time. T o configure the access control for a specific time, do the following: 1.
43 42 Manuall y Configuring your Router 43 42 3. Enter the start time and end time you want to apply the setting and click “OK”. 4. Click “OK” and then click “OK” to save your settings. MAC Address Filtering The MAC address filter is a powerful security feature that allows you to specify which computers are allowed on the network.
43 Manuall y Configuring your Router 43 section 2 1 3 4 5 6 7 8 9 1 0 3. From the “MAC Filtering Mode” pull-down list, select “Allow” and “Apply Changes” to save your settings.
45 44 Manuall y Configuring your Router 45 44 Sec urity Log As shown in the web page, you can view the system log and configure the system log settings if needed. Uti litie s The “Utilities” screen lets you manage different parameters of the Router and perform certain administrative functions.
45 Manuall y Configuring your Router 45 section 2 1 3 4 5 6 7 8 9 1 0 Restor e Factory Defaults Using this option will restore all of the settings in the Router to the factory (default) settings. It is recommended that you back up your settings before you restor e all of the defaults.
47 46 Manuall y Configuring your Router 47 46 Restor e Pre vious Settings This option will allow you to restore a previously saved configuration. 1. Click “Browse”. A window will open that allows you to select the location of the configuration file.
47 Manuall y Configuring your Router 47 section 2 1 3 4 5 6 7 8 9 1 0 Updating the Router’ s Firmware 1. In the “Firmware Update” page, click “Browse”. A window will open that allows you to select the location of the firmware update file. 2.
49 48 Manuall y Configuring your Router 49 48 Allow Incoming ICMP Echo Requests: Choose this box if you want to allow ping or traceroute commands under DOS prompt. Allow Incoming UDP T raceroute Queries: Choose this box if you want to allow UDP traceroute requests.
49 Manuall y Configuring your Router 49 section 2 1 3 4 5 6 7 8 9 1 0 Setting the Time and Time Zone The Router keeps time by connecting to a Simple Network Time Protocol (SNTP) server . This allows the Router to synchronize the system clock to the global Internet.
51 50 Manuall y Configuring your Router 51 50 Status Overview This page shows the current status for the ADSL connection. ADSL Line This page shows all information for the ADSL line.
51 Manuall y Configuring your Router 51 section 2 1 3 4 5 6 7 8 9 1 0 Internet Connection This page displays the connection information for your Router , such as name, VPI/VCI settings, protocol, NA T , WAN IP address, and connection status. Connection Status This page can test the Internet connection from your Router .
53 52 Manuall y Configuring your Router 53 52 T raffic Counter This table shows the records of data going through the LAN and WAN interface. For each interface, cumulative totals are displayed for “Sent/ Received Packets” and “Sent/Received Bytes”.
53 Setting Up your Computers 53 section 2 1 3 4 5 6 7 8 9 1 0 In order for your computer to properly communicate with your Router , you will need to change your computer’ s “TCP/IP Ether net” settings to “Obtain an IP address automatically/Using DHCP”.
55 54 Setting Up your Computers 55 54 Manuall y Configuring Network Adapters in Windows 98SE or Me 1. Right-click on “My Network Neighborhood” and select “Properties” from the drop-down menu. 2. Select “TCP/IP -> settings” for your installed network adapter .
55 Setting Up your Computers 55 section 2 1 3 4 5 6 7 8 9 1 0 Set up the computer that is connected to the cable or DSL modem by FIRST using these steps. Y ou can also use these steps to add computers to your Router after the Router has been set up to connect to the Inter net.
57 56 Setting Up your Computers 57 56 5. Close the window . If you made any changes, the following window will appear . Click “Save”. Restart the computer . When the computer restarts, your network settings are now configured for use with the Router .
57 Setting Up your Computers 57 section 2 1 3 4 5 6 7 8 9 1 0 Man uall y Confi gurin g Netw ork Ada pter s in Mac OS X 1. Click on the “System Preferences” icon. 2. Select “Network” (1) from the “System Preferences” menu. 3. Select “Built-in Ether net” (2) next to “Show” in the Network menu.
59 58 Setting Up your Computers 59 58 4. Select the “TCP/IP” tab (3) . Next to “Configure” (4) , you should see “Manually” or “Using DHCP”. If you do not, check the PPPoE tab (5) to make sure that “Connect using PPPoE” is NOT selected.
59 Setting Up your Computers 59 section 2 1 3 4 5 6 7 8 9 1 0 Rec omm ended W eb Br owse r Setti ngs In most cases, you will not need to make any changes to your web browser’ s settings.
61 60 Setting Up your Computers 61 60 4. Make sure there are no check marks next to any of the displayed options: “Automatically detect settings”, “Use automatic configuration script”, and “Use a proxy server”. Click “OK”. Then click “OK” again in the “Internet Options” page.
61 T r ou bl es ho o t in g 61 section 2 1 3 4 5 6 7 8 9 1 0 Pr obl em: The ADSL LED is not on. Sol uti on: 1. Check the connection between the Router and ADSL line. Make sure the cable from the ADSL line is connected to the port on the Router labeled “DSL Line”.
63 62 T r ou bl es ho o t in g 63 62 Pr obl em: My wireless PC cannot connect to the Router. Sol uti on: 1. Make sure the wireless PC has the same SSID settings as the Router, and you have the same security settings on the clients such as WPA or WEP encryption.
63 T r ou bl es ho o t in g 63 section 2 1 3 4 5 6 7 8 9 1 0 Does the name of your wireless network appear in the results? Y es, my network name is listed —go to the troubleshooting solution titled “I can’t connect to the Inter net wirelessly , but my network name is listed”.
65 64 T r ou bl es ho o t in g 65 64 correct network name now appears under “Available Networks”, you may have a range or interference problem. Please see the suggestions discussed in Appendix B entitled “Important Factors for Placement and Setup”.
65 T r ou bl es ho o t in g 65 section 2 1 3 4 5 6 7 8 9 1 0 Limiting the wirel ess transmit rate - Limiting the wireless transmit rate can help improve the maximum wireless range, and connection stability . Most wireless cards have the ability to limit the transmission rate.
67 66 T r ou bl es ho o t in g 67 66 Pr obl em: I am having difficulty setting up Wired Equivalent Privacy (WEP) security on a Belkin Router or Belkin Access Point. Sol uti on: 1. Log into your Wireless Router or Access Point. 2. Open your web browser and type in IP address of the Wireless Router or Access Point.
67 T r ou bl es ho o t in g 67 section 2 1 3 4 5 6 7 8 9 1 0 Pr obl em: I am having difficulty setting up Wired Equivalent Privacy (WEP) security on a Belkin Wireless Card. Sol uti on: The Wireless Card must use the same key as the Wireless Router or Access Point.
69 68 T r ou bl es ho o t in g 69 68 Pr obl em: Do Belkin products support WP A? Sol uti on: Not e: T o use WP A security , all your clients must be upgraded to drivers and software that support it. At the time of this FAQ publication, a security patch download is available, for free, from Microsoft.
69 T r ou bl es ho o t in g 69 section 2 1 3 4 5 6 7 8 9 1 0 Pr obl em: I am having difficulty setting up Wi-Fi Protected Access (WP A) security on a Belkin Wireless Router or Belkin Access Point for a home network. Sol uti on: 1. From the “Security Mode” drop-down menu, select “WP A-PSK (no server)”.
71 70 T r ou bl es ho o t in g 71 70 5. Enter the key interval. Key interval is how often the keys are distributed (in packets). 6. Click “Apply Changes” to finish.
71 T r ou bl es ho o t in g 71 section 2 1 3 4 5 6 7 8 9 1 0 Pr obl em: I am having difficulty setting up Wi-Fi Protected Access (WP A) security on a Belkin Wireless Card for a business. Sol uti on: 1. Double-click the “Signal Indicator” icon to bring up the “Wireless Network” screen.
73 72 T r ou bl es ho o t in g 73 72 Sup por ted Oper ating Sys tem s: • Windows XP Professional • Windows XP Home Edition Ena bli ng WP A-PS K (no se rver) 1. Under Windows XP , click “Start > Control Panel > Network Connections”. 2. Right-clicking on the “Wireless Networks” tab will display the following screen.
73 T r ou bl es ho o t in g 73 section 2 1 3 4 5 6 7 8 9 1 0 Wha t is the diff er enc e betw een 802 .11b, 80 2.11g, 802. 11a , and Pr e-N? Currently there are four levels of wireless networking standards, which transmit data at very different maximum speeds.
75 74 T echnical Support Information 75 74 T echn ica l Sup por t For latest software updates or if you have any further questions regar ding installation of this product, please visit www .
75 Appendix es 75 section 2 1 3 4 5 6 7 8 9 1 0 App endix A: Gl oss ary IP Address The “IP address” is the inter nal IP address of the Router . T o access the advanced setup interface, type this IP address into the address bar of your browser . This address can be changed if needed.
77 76 Appendix es 77 76 3. Y ou have to double-click on a desktop icon other than your browser to get on the Inter net. T o set the Router to use PPPoE, type in your user name and password in the spaces provided. After you have typed in your information, click “Apply Changes”.
77 Appendix es 77 section 2 1 3 4 5 6 7 8 9 1 0 ESSID Broadcas t Many wireless network adapters currently on the market possess a feature known as site survey . It scans the air for any available network and allows each computer to automatically select a network from the survey .
79 78 Appendix es 79 78 Virtual Servers This function will allow you to route exter nal (Inter net) calls for services such as a web server (port 80), FTP server (Port 21), or other applications through your Router to your inter nal network.
79 Appendix es 79 section 2 1 3 4 5 6 7 8 9 1 0 MAC Address Filtering The MAC address filter is a powerful security feature that allows you to specify which computers are allowed on the network. Any computer attempting to access the network that is not specified in the filter list will be denied access.
81 80 Appendix es 81 80 Assuming the time-out is set to 10 minutes, then 10 minutes after you leave, the login session will expire. Y ou will have to log into the Router again to make any more changes. The login time-out option is for security purposes and the default is set to 10 minutes.
81 Appendix es 81 section 2 1 3 4 5 6 7 8 9 1 0 App endix B: Imp orta nt F acto rs fo r Plac emen t and Setu p Note: While some of the items listed below can affect network performance, they will not .
83 82 Appendix es 83 82 If your wireless signal seems weak in some spots, make sure that objects such as these are not blocking the signal’ s path (between your computers and wireless router or access point).
83 Appendix es 83 section 2 1 3 4 5 6 7 8 9 1 0 These guidelines should allow you to cover the maximum possible area with your wireless router (or access point). Should you need to cover an even wider area, we suggest the Belkin Wireless Range Extender/Access Point.
85 84 Appendix es 85 84 *AOL users also need to enter 1400 for MTU. Country Connection Protocol VPI/VCI Encapsulation ISPs Europe France PPPoE 8/35 LLC V arious Germany PPPoE 1/32 LLC T -Online, vario.
85 Information 85 section 2 1 3 4 5 6 7 8 9 1 0 Caution: Exposure to Radio Fr equency Radiation. The radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential for human contact during normal operation is minimized.
87 86 Information 87 86 • Reorient or relocate the receiving antenna. • Increase the distance between the equipment and the receiver . • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help.
87 Information 87 section 2 1 3 4 5 6 7 8 9 1 0 Belkin Corporation Limited Lifetime Product Warranty Belkin Corporation warrants this product against defects in materials and workmanship for its lifetime.
Belkin Ltd. 7 Bowen Crescent, West Gosford NSW 2250, Australia +61 (0) 2 4372 8600 +61 (0) 2 4372 8603 fax Belkin B.V. Boeing Avenue 333 1119 PH Schiphol-Rijk, The Netherlands +31 (0) 20 654 7300 +31 (0) 20 654 7349 fax Belkin Tech Support Europe: 00 800 223 55 460 US: 877-736-5771 310-898-1100 ext.
デバイスBelkin F5D7632UK4の購入後に(又は購入する前であっても)重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります:
Belkin F5D7632UK4をまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはBelkin F5D7632UK4の技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Belkin F5D7632UK4の取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Belkin F5D7632UK4で得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Belkin F5D7632UK4を既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はBelkin F5D7632UK4の不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Belkin F5D7632UK4に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちBelkin F5D7632UK4デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。