AcronisメーカーTrue Image Home 2010の使用説明書/サービス説明書
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User's Guide.
Copyright © Acronis, Inc., 2000 -2009. All rights reserved. “Acronis” and “Acronis Secure Zone” are registered t rademarks of Acronis, Inc. "Acronis Compute with Confidence", “A cronis Startup Recovery Manager”, and the Acron is logo are trademarks of Acronis, Inc.
Table of Contents 1. Introduction .............................................................................................................. 9 1.1. What is Acronis® True Image Home? ................................................................
5. Getting to know Acronis True Image Home ............................................................. 32 5.1. Program workspace .......................................................................................................... 32 5.2. Acronis One-click Backup .
9. 3. 9. Th e ba ck up pro ce s s ................................................................................................................................ 77 9.4. Fine -tuning your backups ......................................................
13.4. Examples of backup scheduling scenario s ...................................................................... 117 13 .4. 1. Fu ll ba cku ps w it h a ut om at ic de let io n o n qu ot a v iol at ion .............................................
20. Transferring the system to a new disk ................................................................... 165 20.1. General information ........................................................................................................ 165 20.
24 .3. 1. Fu nc ti on i ng pr in cip le s o f Inf or m at io n w ipi ng me th o ds ..................................................................... 196 24 .3. 2. In for ma tio n wip in g m et ho ds us ed b y Acr on is ............................
Copyright © Acronis, Inc., 2000 - 2009 9 1. In tro duc tio n 1. 1. Wh at is Ac ro ni s® T ru e I mag e H o me? Acronis True Image Hom e is an integrated software suite that ensures security of all information on your PC .
10 Copyright © Acronis, Inc., 2000 -2 009 1. 2. Ac ron is Tr ue Im ag e Hom e ba sic c onc ept s This section provides general information about basic concepts which could be useful fo r understanding how the program works.
Copyright © Acronis, Inc., 2000 - 2009 11 Snapshots While creating disk images, Acronis True Image Home uses "snapshot" technology that allows creating even system partition backups while running Windo ws with files open fo r reading and writing without the necessity to reboot the computer.
12 Copyright © Acronis, Inc., 2000 -2 009 To enable booting to the recovery environment, it is necessary to ensure that t he BIOS boot sequence includes the rescue media. See Arrangin g boot sequence in BIOS ( p. 192 ). Scheduling For your backups to be really helpf ul, they must be as "up - to -date" as pos sible.
Copyright © Acronis, Inc., 2000 - 2009 13 Support of dynamic/GPT disks (provided by separately purchase d Acronis Plu s Pack ) – operations with dynamic /GPT disks expand the range o f hard drive configurations supported by Acronis True Image Home.
14 Copyright © Acronis, Inc., 2000 -2 009 Acronis True Image Home also enables creation of a bootable CD -R/DVD -R that can back up an d recover a disk/partition on a computer running any Intel- or AMD- based PC operating system, including Linux®.
Copyright © Acronis, Inc., 2000 - 2009 15 1. 5. Cu sto me r t ech ni ca l sup por t Users of legally purchased and registered copies of Acronis True Image Home are entitled to free technical suppor t.
Copyright © Acronis, Inc., 2000 - 200 9 16 2. Ac ron is Tr ue I ma ge Hom e i nst al lat ion an d st art up 2. 1. In sta ll ing Ac ro n is Tr ue Im ag e Ho me To install Acronis True Image Home: Run the Acronis True Image Home setup file. Before installation, you can check for a newer Acronis True Image Home build o n t he Acronis Web site.
Copyright © Acronis, Inc., 2000 - 2009 17 Run the Acronis True Image Home setup file. In the Install Menu, right-click on the pro gram name and select Extract . Select a location for the setup fi le and click Save . Recovering or updating the existing Acronis True Image Home installation with using the .
18 Copyright © Acronis, Inc., 2000 - 2009 If you use Windows Vista, select Start Control p an el Programs and Features <Acronis True Image Home> Rem ove . Then follow the instru ctions on the screen. You ma y hav e to reb oot your computer afterwards to complete the task.
Copyright © Acronis, Inc., 2000 - 2009 19 3. Ge ner al inf or ma tio n and p rop ri et ary A cro nis te chn ol og ies 3. 1. Th e di ffe ren ce be twe en f ile a rch ive s and di sk/ pa rti tio n ima .
20 Copyright © Acronis, Inc., 2000 - 2009 Generally, a differential backup will be recovered faster than an incremental one, as it does not have to process through a long chain of previous backups.
Copyright © Acronis, Inc., 2000 - 2009 21 2) In so me cases when y ou creat e a n ew full bac kup task at a new destination, the backup gets the name "MyBackup_mm_dd_yyyy.
22 Copyright © Acronis, Inc., 2000 - 2009 When you create Acronis Secure Zone, an icon appears under My Computer in the Other section. Double-clicking on the Acronis Secure Zone icon opens the zone and you can view all the backup archives it contains.
Copyright © Acronis, Inc., 2000 - 2009 23 3. 5. Ac ron is St art up Re cov ery M ana ger 3 . 5 . 1 . H o w i t w o r k s The Acronis Startup Recovery Manager lets you start Acronis True Image Home without loading the operating system.
24 Copyright © Acronis, Inc., 2000 - 2009 You can change the width of a column by dragging i ts borders with the mouse. 3. 7. Wh at is Tr y&D ec ide ™? The Acronis True Image Home Try&Decid.
Copyright © Acronis, Inc., 2000 - 2009 25 Acronis True Image Home can recover and validate only its own zip archives. If a zip archive was created by a file archiver program, it cannot b e recovered and validated by Ac ronis True Image Home.
26 Copyright © Acronis, Inc., 2000 - 2009 Acronis Universal Restore technolo gy provides an efficient s olution for hardware -independ ent system restoration by replacing t he crucial Hardware Abstraction Layer (HAL) and mass storage device drivers. Acronis Universal Restore is applicable for: 1.
Copyright © Acronis, Inc., 2000 - 2009 27 4. Pr epa ri ng fo r dis ast er rec ov ery 4. 1. Ho w t o pre pa re f or d isa ste r a s bes t a s you ca n Let us remin d you of Murphy's Law: "Whatever can go wrong will go wrong" (and at the worst possible time, in the worst possible way).
28 Copyright © Acronis, Inc., 2000 - 2009 spare drive, please, at least validate the image in the recovery environment. A backup that can be read during validation in Windows, may not always be readable under Linux environment .
Copyright © Acronis, Inc., 2000- 2009 29 2) If you purc hased the program after downloading it, you absolutely must create a bootable rescue CD (or other rescue media, for example, a USB stick) following the recommendations given in the User's Guide or program's Help and then make sure this rescue media is bootabl e on your computer.
30 Copyright © Acronis, Inc., 2000 - 2009 2. When the command line appears, type "vga=ask" (without quotes) and click OK . 3. Select Acronis True Image Home (Full version) in the boot m enu to continue booting from the rescue media. To see the available video modes, press the Enter key when the appropriate message appears.
Copyright © Acronis, Inc., 2000- 2009 31 After you find the optimal video mode for yo ur hardware, you can create a new bootabl e rescue media that will automatically select that video mod e.
Copyright © Acronis, Inc., 2000 - 2009 32 5. Ge tti ng to kn ow Ac ro ni s Tr ue Im age Ho me 5. 1. Pr ogr am w ork sp a ce Starting Acronis True Image Home takes you to the Welcome screen. This screen provides quick access to backup and recovery features , as well as highlights any issues with your system's pro tection.
Copyright © Acronis, Inc., 2000 - 2009 33 Acronis True Image Home uses wizards , which g uide you through many operations. Like the main program window, wizards also have the sidebar listing all the steps (both required and optional) needed for completing the operation.
34 Copyright © Acronis, Inc., 2000 - 2009 If you choose to not use the One -Click Backup shortcut, Acronis True Ima ge Home will offer to perform One-Click Ba ckup during the fi rst start after installation, as well as schedule subsequent full backups – see the screen shot below.
Copyright © Acronis, Inc., 2000 - 2009 35 Clicking Cancel will cancel One-Click B ackup. If you decide to use this featur e later, selec t Tools & Utilities on the sidebar and then choose One-Click Backup in the right pane of the screen.
36 Copyright © Acronis, Inc., 2000 - 2009 column. The assigned ba ckup ratings may be helpful, for example, when sometime later you will need to consolidate the backups stored in an archive – it will be easier to choose which backups to keep after consolidation.
Copyright © Acronis, Inc., 2000 - 2009 37 5. 4. Op ti on s s cr een Acronis True Image Home has o ptions related to its appearance and various program fun ctions. To view or edit the default options, choose Tools & Utilities Options in the main program menu.
38 Copyright © Acronis, Inc., 2000 - 2009 The Fee dback option allows you to quit the Acronis Cus tomer Experience Program, if yo u decided to join it during Acronis True Image Home installation or join the program by selecting t he Yes, I want to participate i n the program radio button.
Copyright © Acronis, Inc., 2000 - 2009 39 6. Cr eat ing b ac kup ar ch ive s 6. 1. Pr epa ri ng for y our fi rst b ack up First of all you should d ecide where to store your backups. Acronis True Image Home suppo rts quite a lot of storage devices. For more information see Supported storage media ( p.
40 Copyright © Acronis, Inc., 2000 - 2009 backing u p large volumes o f data (for details see The difference between file archives and disk/partition images (p.
Copyright © Acronis, Inc., 2000 - 2009 41 Thereafter y ou will always be able to recover that basic sys tem state after trying new programs – if you don't like them or if something goes wrong.
42 Copyright © Acronis, Inc., 2000 - 2009 6 . 3 . 2 . B a c k i n g u p a n e n t i r e s y s t e m d i s k When your backup storage device has enough free space, it is advisable to back up t he entire system disk.
Copyright © Acronis, Inc., 2000 - 2009 43 4. Select the system disk as the source fo r backup by checking the appropriate disk box (this will select all partitions on the disk, including the hidde n ones). 5. Choose a target ar chive for the bac kup being configured – you can either add a new backup to an existing archive or create a new one.
44 Copyright © Acronis, Inc., 2000 - 2009 4. Carefully read the Sum mary of actions to be perfo rmed during backup and click Proceed if you are satisfied with the backup task settings, otherwise click Options o n the Summary screen t o change the settings.
Copyright © Acronis, Inc., 2000 - 2009 45 4. As your project will take several days , it is reasonable to back up the project fil es at least on ce a day by setting an appropriate schedule, so click Options at the Summary step t o be able to create a schedule.
46 Copyright © Acronis, Inc., 2000 - 2009 3. When yo u are connecting to a networked computer, in most cases you will need to provide the network cred entials (user name and passw ord) to access a network share. To do this, selec t the Use NT authentica tion box and enter the user name and password into the appropriate fields.
Copyright © Acronis, Inc., 2000 - 2009 47 7. Ac ron is Non st op Bac kup 7. 1. Wh at is Ac ro ni s N on sto p B ac k up Acronis Nonstop Ba ckup is a new Acronis True Image Home feature that provides .
48 Copyright © Acronis, Inc., 2000 - 2009 Changing Acronis Non stop Backup settings The Acronis Nonstop Backup options window allows you to change the settings of Acr onis Nonstop Backup. Protection management - select the partitions on your computer to be pro tected by Nonsto p Backup.
Copyright © Acronis, Inc., 2000 - 2009 49 To change the default Nonstop Backup storage click the Change link located to the ri ght of the current storage line, then select a new sto rage among acceptable ones and click Create Storage and Make Active on the toolbar of the Nons top Backup storage selection window.
50 Copyright © Acronis, Inc., 2000 - 2009 After you activate the old s torage, Acronis Nonstop Backup will con solidate the old backups ac cording to the algorithm it uses for consolidating ba ckups and will then start to back up chan ges on the selected partitions again.
Copyright © Acronis, Inc., 2000 - 2009 51 7. 5. Re cov er in g fil es pr ot ec ted wi th Ac ron is No ns to p Ba cku p You can re cover files from Acronis Nonstop Ba ckup Storage using both the Recovery W izard and Acronis Time Explorer. Recovering files using the Recove ry Wizard 1.
52 Copyright © Acronis, Inc., 2000 - 2009 1. Choose Recovery on the sidebar, t hen click Recover data from nonstop backup on the righ t pane to open Acronis Time Explorer. 2. Select the partition and then the folder that contains the files you want to recover on the directory tree in t he left pane.
Copyright © Acronis, Inc., 2000 - 2009 53 7. 6. Ma na gi ng A cr on is No nst op B ac ku p s to rag e Inevitably the Acronis Nonstop Backup Storage becomes full after a period of time which depends on the selected Nonstop Backup storage and the n umber and composition of partitions prot ected by Acronis Nonstop Backup.
Copyright © Acronis, Inc., 2000 - 2009 54 8. On lin e bac ku p Acronis Online Backup might be unavailable in your regi on. To find more information, clic k he re. The main rea son for using Acronis Online Backup is t hat you will be able to keep your data s ecure by storing off-site.
Copyright © Acronis, Inc., 2000 - 2009 55 8. 2. Re com men da t io ns o n sel ect in g d ata f or st or in g onl in e Because online backups are relatively slow, you should think over what data to back up. First of all consider backing up your personal data that cannot be recovered if lost as a result o f fire, computer theft, e tc.
56 Copyright © Acronis, Inc., 2000 - 2009 If you already registered the compute r, select it from the list of registered computers, then click Continue . By default your current computer is selected for registration. When the computer connects to the online storage, the Online storage screen with yo ur sto rage space quota appears.
Copyright © Acronis, Inc., 2000 - 2009 57 is selected by default, the online backup task will start immediately. Otherwise it will run according to the schedule you set. To schedu le online backups, click the Edit schedule... link. For ins tance, you may want the backups to be performed at night in order to not interfere with yo ur web surfing.
58 Copyright © Acronis, Inc., 2000 - 2009 Acronis Time Explorer will be opened with the Online Storage tab selected. 2. This window also allows choosing the computer from which you backed up the files and folders you need to r ecover. Sele ct the comp uter by its nam e on the directory tree under Online Storage in the left pane.
Copyright © Acronis, Inc., 2000 - 2009 59 of Time Explo rer will show the times of backing up all its versions kept on the Online Storage. Choose a version by its backup time, then right-click on the file in the right pane and choose Open in t he shortcut menu.
60 Copyright © Acronis, Inc., 2000 - 2009 3. Select the folder containing the files yo u want to manage in the le ft pane. The right pane l ists the files in that folder. 4. If you want to delete som e versions of a specific file, select the file and click View Ve rsions on the toolbar.
Copyright © Acronis, Inc., 2000 - 2009 61 8 . 6 . 2 . S t o r a g e c o n n e c t i o n s p e e d One more option gives you the ability to "throttle" the bandwidth allocated for data transfer to the Online Storage.
62 Copyright © Acronis, Inc., 2000 - 2009 You can: Delete versions that are older than the specified time period - 3 months by default. Specify how many versions of your files must be kept on the Online Storage. This will allow you t o return to a previous file vers ion if your changes in a file turn out to be erroneous .
Copyright © Acronis, Inc., 2000 - 2009 63 9. Ad dit io na l b ac ku p f ea tu re s 9. 1. Ma kin g res erv e co pi es of you r bac ku p s When you choose the My Da ta backup type fo r bac king up selected files and fo lders, you can create reserve copies of your backups and save them on the file system, a network drive, or a USB flash drive.
64 Copyright © Acroni s, Inc., 2000- 2009 1. When you c ome to the Backup options step w hile configuring a My Da ta backup task in the Backup Wizard (or select that step a fter completing all the re.
Copyright © Acronis, Inc., 2000 - 2009 65 9. 2. Ar chi ve to va ri ous p la ce s Now Acronis True Image Home offers much greater flexibility. You can save full, incremental and differential backups to dif ferent places including a network share , CD/DVD, USB stick, as well as any local internal or external hard drive.
66 Copyright © Acroni s, Inc., 2000- 2009 To complete the backup, you may either try to free some space on the disk and click Retry or select another storage device. T o choo se the latter option, click Browse in the information window. The Browse for Location window appears.
Copyright © Acronis, Inc., 2000 - 2009 67 made sure that the new system and all your applications opera te normally and made o ne more incremental backup naming it "DiskCWindows Vista". After working under Windows Vista for so me time yo u decided that you would like to try Linux as well.
68 Copyright © Acroni s, Inc., 2000- 2009 belonging to the same backup "chain" to various places, Acronis True Image H ome may prompt you for the locations of previous backups during d ata recovery, in the case when the selected backup archive does not contain the files you want to recover (or contains only a part of them).
Copyright © Acronis, Inc., 2000 - 2009 69 a larger image file because it copies both used and un used h ard disk sectors. In addition, when configuring a sector- by -sector ba ckup of a complete hard disk you can include in th e backup unallocated space o n the hard disk by selecting Back up unalloc ated space .
70 Copyright © Acroni s, Inc., 2000- 2009 News Folders User Settings Address Book For Microsoft Outlook Express Mail Folders Address Book (select Windows Address Bo ok). Acronis True Image Home provides backup of IMAP (Internet Messa ges Access Protocol) mail f o lders for Microsoft Outlook.
Copyright © Acronis, Inc., 2000 - 2009 71 If you want to change the location of added backup files, brow se for a new backup loca tion after clicking the Browse button, otherwis e leave the location the same as that of the existing archive.
72 Copyright © Acroni s, Inc., 2000- 2009 9 . 3 . 3 . S c h e d u l i ng By default, the Do not sch edule option is chosen so the task will run after com pleting the wizard and clicking Proceed . However, you may wish to schedule the task being confi gured by choosing o ne of the scheduling options.
Copyright © Acronis, Inc., 2000 - 2009 73 If you choose (2) or (3) by selecting the Create a new full backup after box, the next backups will be incremental (or differential) until the specified number of incremental (differential) backups is reached.
74 Copyright © Acroni s, Inc., 2000- 2009 9 . 3 . 5 . S e l e c t i n g w h a t t o e x c l u d e This step will be presen t only for the Disk and Partition Backup and My Da ta backup types. It enables you to exclude unnecessary fil es from your backup in case yo u just want to exclude certain file types without creating custom categories.
Copyright © Acronis, Inc., 2000 - 2009 75 9 . 3 . 6 . S e l e c t i n g t h e b a c k u p o p t i o n s Select the backup options (that is, backup file -splitting, compression level, pas sword protection, etc.). The settings of the options will be applied only to t he current backup task.
76 Copyright © Acroni s, Inc., 2000- 2009 a maximum archive size By default there are no limits set and automatic consolidation is not performed. To enable autom atic consolidation, you must select at least one of the limits and either leave its default value or change it according to your needs.
Copyright © Acronis, Inc., 2000 - 2009 77 9 . 3 . 9 . T h e b a c k u p p r o c e s s Clicking Proceed after completing all the optional steps yo u need for configu ring the current ba ckup task will.
78 Copyright © Acroni s, Inc., 2000- 2009 9. 4.1 .2 . Pr e/p ost c om man ds You can specify commands or batch files to be execut ed automatically before and/or after the backup procedure .
Copyright © Acronis, Inc., 2000 - 2009 79 process, though in the case being considered this will most likely not be an issue, because the files will not be too large.
80 Copyright © Acroni s, Inc., 2000- 2009 9. 4.1 .7 . Er ror ha nd lin g Ignore bad sectors The preset is disabled . This option lets you run a backup even if there are bad sectors o n the hard dis k. Al though most disks do not have bad sectors , the possibility that they might occur increases during the course of the hard disk's lifetime.
Copyright © Acronis, Inc., 2000 - 2009 81 When backing up to removable media, you can make this media bootable and will not need a separate rescue disk. The Ac ronis One-Click Restore is a minimal addition to your backup media, allowing one -click data recovery from an image archive stored o n this media.
82 Copyright © Acroni s, Inc., 2000- 2009 You may want to be notified when the free space o n the backup storage becomes less than the specified value. To enable such notifi cation, select the On insufficient fr ee disk space box, then specify the free space threshold value in the below f ields.
Copyright © Acronis, Inc., 2000 - 2009 83 Creating backups directly on CD -R/RW or DVD+R/RW might take consider ably more time than it would on a hard disk.
84 Copyright © Acroni s, Inc., 2000- 2009 9 . 4 . 3 . C r ea t i n g a c u s t o m d a t a c a t e g o r y f o r ba c k u p s To add a custom data category, click Add New Categ ory in the Fi l es to back up screen of the Ba ckup Wizard, select the folder (data source) and provide a name for t he category.
Copyright © Acronis , Inc., 2000- 2009 85 10. Dat a re co ver y w it h Acr oni s Tru e I mag e H ome The ultimate purpose of data backup is recovery of the backed up data when the original is los t due to hardware failure, fire, theft or just erro neous deletion of some important files.
86 Copyright © Acronis, Inc., 2000 - 2009 3. Select Recovery Disk and Partition Recovery in the main menu and the n choose the im age backup of your system partition (or en tire sys tem d isk) t hat you want to use for recovery. Right - click on the backup and choose Recover in the shortcut menu.
Copyright © Acronis, Inc., 2000 - 2009 87 One more recommendatio n - it is highly recommended to install the new hard drive to the same position in the computer and use the same cable and the same connector as for the original drive (though this is not always pos sible, e.
88 Copyright © Acronis, Inc., 2000 - 2009 destination disk number, then click Cancel , start the Recovery Wizard again , repeat the above steps, and select the destination disk. 7. Clicki ng Ac cept will return you to the "Settings of partition .
Copyright © Acronis, Inc., 2000 - 2009 89 Assuming that you have got the info rmation, let's proceed with recovery of a system disk using the rescue media. Attach the external drive if it contains the backup archive to be used for recovery and make sure that the drive is powered on.
90 Copyright © Acronis, Inc., 2000 - 2009 the original size. Usually there is no free space afte r the partition , so allocate all the unallo cated space on the new disk to the second partition, click Accept and then click Next. 9. Carefully read the summary of o perations to be performed.
Copyright © Acronis, Inc., 2000 - 2009 91 6. Carefully read the S ummary. After making sure th at you have made the correct set tings, click Proceed , if you do not need to chan ge the default recovery options, otherwise click Options . 7. The Options step allows setting the recovery options, for example, to check the file system after recovery.
92 Copyright © Acronis, Inc., 2000 - 2009 at least once. If Microsoft Outlook is launched for the first time after recovering the E-mail information, it may malfunction. If you use Microsoft Outlook E xpress and recover its mail folders, accounts, etc.
Copyright © Acronis, Inc., 2000 - 2009 93 1. Start the Recovery Wizar d by selecting Recovery Disk and Par tition Recovery in the main program menu. 2. Select the archive. Data recovery directly from an FTP server requires the archive to consist of files of no more than 2GB.
94 Copyright © Acronis, Inc., 2000 - 2009.
Copyright © Acronis, Inc., 2000 - 2009 95 11. Add it io nal r ec ove ry inf orm at io n 11 .1 . Re cov er y Wiz ar d - de ta ile d in fo rm at ion The b elow description of the Recovery Wizard re fers to recovering partitions/disks from image backups.
96 Copyright © Acronis, Inc., 2000 - 2009 When recovering a backup of Windows Vista system disk con taining restore points, some of your restore points (or all of them) may be missing if you boot from the recovered system disk and open the System Restore tool.
Copyright © Acronis, Inc., 2000 - 2009 97 box when you need to res ize a partition or disk greatly increases the amount of disc sw apping, so we recommend to copy all CD/DVDs to a fo lder on a hard disk and recover from this folder.
98 Copyright © Acronis, Inc., 2000 - 2009 1. Acronis True Image Home creates scheduled tasks using the sign ature of the source hard disk. If you recover the same disk signature, you don't need to re-create or edit the tasks created previously. 2.
Copyright © Acronis, Inc., 2000 - 2009 99 You will have to select between: OK – all existing partitions will be deleted and all their data will be lost. Cancel – no existing partition will be deleted, discontinuing the reco very operation. You will then have to cancel the operation or select another disk.
100 Copyright © Acronis, Inc., 2000 - 2009 Using this feature, you can redistribute the disk space among partitions being recovered. In this case, you will have to recover the partition to be red uced first.
Copyright © Acronis, Inc., 2000 - 2009 101 same result you will get if the re covery is unsuccessful. To recover the "lost" partition, you will have to recover it from the image again.
102 Copyright © Acronis, Inc., 2000 - 2009 You can set d efault filters for the spe cific types of files yo u wish to preserve during archive recovery. For example, you may want hidden and system files and folders, newer fi les and folders, as well as files matching selected criteria not to be overwritten by the archive files.
Copyright © Acronis, Inc., 2000 - 2009 103 to the original location (to the same dyn amic volume) to another dynamic disk or volume to unallocated space of the dynamic gr oup to a basic disk If a dynamic volume is recovered to unallocated space of the dynamic gro up, the type of the recovered volume will be the same as it was in the ar chive.
104 Copyright © Acronis, Inc., 2000 - 2009 3. Click the My Disks link bel ow Recover on the Welcome screen to start the Recovery Wizard and then choose the image o f the system disk fo r recovery.
Copyright © Acronis, Inc., 2000 - 2009 105 12. Try &De cid e The Try&Decide feature allows creating a secure, controlled temporary workspace on your computer without requ iring you to install special virtualizatio n software.
106 Copyright © Acronis, Inc., 2000 - 2009 Because of this, you can safely install sys tem updates when th ey appe ar. When Wi ndows Update informs you that updates for the system and Microsoft applications are ready for installing, turn on the Try&Decide mode an d then proceed to i nstall the updates.
Co pyright © Acronis, Inc., 200 0 - 2009 107 When your computer reboots for whatever reason while working in the Try&Decide mode, befor e booting of the operating system star ts, you will be shown a dialog o ffering you two choices – stop the mode and discard changes or continue working in the mode.
108 Copyright © Acronis, Inc., 2000 - 2009 Please note that while working in the Try&Decide mode you will experience slowi ng down of the system performance.
Co pyright © Acronis, Inc., 200 0 - 2009 109 You can always restore the defaul t se ttings for t he Try&Decide options by clic king Reset settings to default .
110 Copyright © Acronis, Inc., 2000 - 2009 they started using the computer. To do so, log on and discard the changes made dur ing the Try&Decide session. It is well known that the "Add or Remove Pro grams" component of the Windows Control Pa nel cannot give a complete guarantee of cleanly uninstalling applications.
Copyright © Acronis, Inc., 2000 - 2009 111 13. Sch ed ul in g ta sks 13 .1 . Cr eat in g s che du led ta sk s You can schedule a new tas k in the Ba ckup Wizard or Validate Wizard in the Scheduling step.
112 Copyright © Acronis, Inc., 2000 - 2009 If you schedule a task for performing backup to a USB flas h drive, two more check boxes appear on the scheduling screen – If missed, r un the task when device is attached a nd Run task only if the current device is attached .
Copyright © Acronis, Inc., 2000 - 2009 113 You can also specify the task Start date. If yo u want to run a task only at the first occurrence of the event on the current day, select the Once a day only box.
114 Copyright © Acronis, Inc., 2000 - 2009 1 3 . 1 . 4 . S e t t i n g u p d a i l y e x e c u t i on If you choose daily execution, set the Start time an d days on which you want to execute the task: Every day Every weekday Every х days – once every several days (specify the interval).
Copyright © Acronis, Inc., 2000 - 2009 115 1 3 . 1 . 5 . S e t t i n g u p w e e k l y e x e c u t i o n If you choose weekly execution, set the Start time, specify the task execution periodicity in the R un the task every x week(s) on: box (every week, every two weeks, et c.
116 Copyright © Acronis, Inc., 2000 - 2009 You can also specify the task Start date. 13 .2 . Im por ti ng sch ed ule d t as ks whe n u pg rad in g When you upgrade from a previous Acronis True Image .
Copyright © Acronis, Inc., 2000 - 2009 117 displays all scheduled tasks along with their name , status, schedule, last run time, last result, and owner. By default you see only your own tasks, but you hav e the option to view or manage tasks of other users.
118 Copyright © Acronis, Inc., 2000 - 2009 b) At the "Backup method" step choose the "Full" met hod and unselect the "A new full backup overwrites the previous one" check box (selected by default ).
Copyright © Acronis, Inc., 2000 - 2009 119 b) Open the default backup options by choosing Tools Options Backup options in the main menu. Click on Error handling and sel ect the Whe n not enough space in ASZ, delete the oldest archive box.
120 Copyright © Acronis, Inc., 2000 - 2009 d) Similarly create the third backup tas k with the same settings except the bac kup archive name. The start date should be two weeks later. When all three tasks run, they will impl ement exactly the backup scenario you want.
Copyright © Acronis, Inc., 2000 - 2009 121 14. Man agi ng Acr oni s Se cur e Zo ne The Acronis S ecure Zone is a special partition for stor ing archives on the same computer that created the archive. For more information see Acronis Secure Zone™ (p.
122 Copyright © Acronis, Inc., 2000 - 2009 3. Select the partitions from whose spa ce the zone will be created. 4. In the next window, enter the Acronis Secure Zone size or drag the slider to select any size between the minimum and maximum. The minimum size is about 50 MB, depending on the geometry of the hard disk.
Copyright © Acronis, Inc., 2000 - 2009 123 5. Then you will see a list of operations to be performe d on the partitions (disks). 6. You can se t a password to restrict access to the zone.
124 Copyright © Acronis, Inc., 2000 - 2009 14 .2 . Re siz in g A cro ni s S ecu re Zo ne 1. If you want to resize the Acronis Secure Zone, select To ols & Utilities Manage Ac ronis Secure Zone in the main menu. 2. Select to incr ease or decrease the zone size.
Copyright © Acronis, Inc., 2000 - 2009 125 2. Select Change password. 3. Enter the new pas sword and confir m it or select Do not us e password protection . You can also select a secret question that will be asked in case you forget th e password. 4.
Copyright © Acronis, Inc., 2000 - 2009 126 15. Cre ati ng boo tab le me di a 15 .1 . Cr eat in g L in u x- bas ed re scu e med ia You can run Acronis True Image Home from an emergency boot disk on a ba re-metal system o r a crashed computer that cannot boot.
Copyright © Acronis , Inc., 2000- 2009 127 Acronis True Image Home offers the following components: Acronis True Image Home full version Includes sup port of USB, PC Card (formerly PCMCIA) and SCSI interfaces along with the storage devices connected via them, and therefore is strongl y recommended.
128 Copyright © Acronis, Inc., 2000 - 2009 When using 3.5" diskettes, you will only be able to write one component at a time (for example, the full version of Acronis True Image Home) on a set of diskettes. To write another component, start Bootable Media Builder again.
Copyright © Acronis , Inc., 2000- 2009 129 If you do not have the boxed version of Acronis True Image Home, you will need to download a separate installation file from your Acronis accou nt: Go to My.
130 Copyright © Acronis, Inc., 2000 - 2009 Make sure you have the Acronis True Image Home plug-in enabled on the Plugi ns screen: Close the Plugins window and click the B uild button to start the building process.
Copyright © Acronis , Inc., 2000- 2009 131 Windows XP Professional with Service Pack 2 (PE 1. 5) Windows Vista (PE 2.0) Windows Vista SP1 (PE 2.1) Windows 7 (PE 3.
132 Copyright © Acronis, Inc., 2000 - 2009 4. Specify path to the folder with the Acron is Plug-in files. (Check the regist ry key HKEY_LOCAL_MACHINESOFTWA RE Ac ronisMediaAddonsSettingsBa rtPE for the pl ug- in location.) 5. Specify the full path to the resulting ISO file including the file na me.
Copyright © Acronis , Inc., 2000- 2009 133 4. Specify path to the folder with the Acron is Plug-in files. (Check the regist ry key HKEY_LOCAL_MACHINESOFTWA REAcronisMediaAddonsSettin gsBartPE for the plug- in location.) 5. Choose whether you want to create ISO or WI M image.
Copyright © Acronis, Inc., 2000 - 2009 134 16. Wor kin g w ith v hd fi le s 16 .1 . Co nve rt in g t ib i mag es in to vh d vi rtu al di sks a nd vi ce v ers a Conversion operations are not supported in standalone versions of Acronis True Image Home that start when booting from the rescue media.
Copyright © Acronis, Inc., 2000 - 2009 135 The converted file will be saved to the default location, but you can select anot her one by clicking Browse . The file can be directed to an y local storage supporte d by Acronis True Image Home, except the Acronis Secure Zone and CD/ DVD.
136 Copyright © Acronis, Inc., 2000 - 2009 Acronis True Image Home cannot convert vhd files containing dynamic volumes which were originally located on more than one disk drive (striped or spa nned on two or more disk drives).
Copyright © Acronis, Inc., 2000 - 2009 137 1. Open Acronis Boot Sequence Manager by selecting Tools & Utilities Acro nis Boot Sequence Manager in the main program menu. 2. Click Add on the toolbar of Acronis Boot Sequence Manager and browse fo r the requir ed tib file, then click OK .
138 Copyright © Acronis, Inc., 2000 - 2009 When you no longer need an entry in th e list, you can remove it by clicking Rem ove on the toolbar. The Remove all button allows you to remove all entries related to virtual disks and restore the original booting configuration.
Copyright © Acronis, Inc., 2000 - 2009 139 17. Exp lo ri ng arc hiv es a nd mo un tin g ima ges Acronis True Image Home offers two kinds of archive contents managem ent: mount ing for images and exploring for both images and file -level archives.
140 Copyright © Acronis, Inc., 2000 - 2009 2. Select the archive for mounting. If you selected an archive containing incremental images, you can select on e of the success ive incremental i mages (also called "slices") by its creatio n date/ time.
Copyright © Acronis, Inc., 2000 - 2009 141 3. Select a partition to moun t as a virtual disk. (Note th at you can not mount an i mage of the entire disk except in the case when the disk consis ts of one partition ).
142 Copyright © Acronis, Inc., 2000 - 2009 It is strongly recommended that you list the forthcoming changes in the Comments section to this file. For you to be able to make comments, the optio nal Comments step appears in the wizar d. 5. Having finished the settings, click Proceed to conn ect t he selected partition im ages as virtual disks.
Copyright © Acronis, Inc., 2000 - 2009 143 18. Sear ch ing ba cku p a rch iv es and th eir c o nt ent 18 .1 . Se arc hi ng In addition to the ability to explore backup archives, Acronis True Image Ho.
144 Copyright © Acronis, Inc., 2000 - 2009 The Backup c ontents area shows results of searches for files and folders in t ib archives. Dou ble - clicking on a filename o pens the file. You can recover the file by ri ght -clicking on its filename an d choosing Rec over in a shortcut menu.
Copyright © Acronis, Inc., 2000 - 2009 145 Google Desktop has a "Quick Find" window. This window is filled with the most relevant res ults from your computer. The results change as you type, so you can quickly get to what you want on yo ur computer.
146 Copyright © Acronis, Inc., 2000 - 2009 2. Verify that the plug-in is installed. Right-click on the Goo gle Desktop icon in your system tray and select Options in the context menu. Google Desktop opens the Preferences window in your browser. Make sure that Acronis Indexer (Acronis Backups) is selected in the Indexing Plug-ins area.
Copyright © Acronis, Inc., 2000 - 2009 147 If you want to see all the search resu lts, click the "See all N results in a browser" and you will see something like the screen shot below. Clicking in the browser window on a line related to the desired file version opens a small dialog with just two options: View and Rec over .
148 Copyright © Acronis, Inc., 2000 - 2009 Choosing View starts the application associated with this file type and opens the file. Choosing Recover starts Acronis True Image Home and you can then recover the file to a desired location.
Copyright © Acronis, Inc., 2000 - 2009 149 3. Click Advanced , select the File Types tab and then make sure that th e tib extension is selected and ".tib IFilter" is shown in the Filter Description field. Select Index Properties and File Contents .
150 Copyright © Acronis, Inc., 2000 - 2009 4. Click OK and while the Indexing Options window is open, check that the disks where you store your tib backup archives are shown in the "Included Locations" list. If the list does not contain those disks, the tib files will not be indexed.
Copyright © Acronis, Inc., 2000 - 2009 151 Give Windows Search some time for indexing all tib files on your computer's hard disks and adding the indexing information to its index databa se. The required time depends on the nu mber of tib archives and the number o f files they contain.
152 Copyright © Acronis, Inc., 2000 - 2009.
Copyright © Acronis, Inc., 2000 - 2009 153 19. Oth er o pe rat ion s 19 .1 . Va lid at ing b ac ku p arc hi ves The va lidation procedure checks whether you will be able to recover data fro m a particular backup, so when you select for validation… a full backup, the program validates the full ba ckup only.
154 Copyright © Acronis, Inc., 2000 - 2009 3. After entering the correct password you will be ta ken to the Scheduling step, where you can schedule validation of the backup or lea ve the default setting Do n ot schedule . 4. Clicking Proc eed will start the validation procedure.
Copyright © Acronis, Inc., 2000 - 2009 155 1 9 . 2 . 1 . E - m a i l n o t i f i c a t i o n To set up e-mail notification, select Tools & Utilities Options Notifications E-mail : Provide the e -mail address to which notifications will be sent as well as the outgoing SMTP server name and port.
156 Copyright © Acronis, Inc., 2000 - 2009 if the operatio n failed (check Add full l og to the notification to add the full operation log to the message) during the operation when user interact ion is required After setting up e-mail notifications, you can send a test mail messa ge by clicking the appro priate button.
Copyright © Acronis, Inc., 2000 - 2009 157 log is not available to users as it is intended for Acr onis Support personnel to help in troubl eshooting the issues users have with those featur es. It is included in Acronis System Report. To open th e Tasks & L og screen, click Tasks & L og on the sidebar.
158 Copyright © Acronis, Inc., 2000 - 2009 When the Log tab is selected, the upper pane sho ws the calendar, while the low er one shows logs' contents. To view the logs for a specific period, select the period by clicking the right arrow buttons in the From: and To: fields of the Sho w for the period area.
Copyright © Acronis, Inc., 2000 - 2009 159 19 .4 . Ma na gi ng b ac kup ar ch ive s After a while you may wish (or be forced) to manage your backup archives, for example, in order to free up some space for ne w backups by removing the oldest backups or those you no longer need.
160 Copyright © Acronis, Inc., 2000 - 2009 Convert to Windows backup - see Converting to Windows backup ( p. 134 ) (this item appears only if an image backup in the tib format is selected) Convert to Acronis backup - see Converting to Acronis backup ( p.
Copyright © Acronis, Inc., 2000 - 2009 161 3. The program displays a list of backups belonging to the selected archive with their creation date and time. Th e top backup is the full bac kup; the rest are incremental backups. Select the backups you want to keep and click Next .
162 Copyright © Acronis, Inc., 2000 - 2009 5. After choosing the new location click Proceed to start consolidation. In our example, when conso lidation is complete, disk G will contain two new archives Disk1_backup2 and Disk1_backup4. Disk1_backup2 is a full backup and Disk1_backup4 is an incremental backup.
Copyright © Acronis, Inc., 2000 - 2009 163 19 .6 . Re mov in g b ack up a rc h iv es You may want to remove backups and backup archiv es you no longer need.
164 Copyright © Acronis, Inc., 2000 - 2009 4. When moving is complete, the path to the archive will change in the Path column of th e Data recovery and backup management screen.
Copyright © Acronis, Inc., 2000 - 2009 165 20. Tra nsf err ing t he sy st em to a new d is k 20 .1 . Ge ner al i nf orm ati on Sooner or later, most computer users find that their hard d isk is too small. If you just don't have space fo r more data, you can add another disk just for data storage as described in the following chapter.
166 C opyright © Acronis, Inc., 2000 - 2009 Nevertheless, we do not recommend that you delete data from the old disk until you are sur e it is correctly transferred to the new disk, the computer bo ots up from it and all applications work.
Copyright © Acronis, Inc., 2000 - 2009 167 2 0 . 3 . 2 . S e l e c t i n g s o u r c e d i s k If the program finds several partitioned disks, it will ask you w hich one is the source (i.
1 68 C opyright © Acronis, Inc., 2000 - 2009 2 0 . 3 . 4 . P a r t i t i o n e d d e s t in a t i o n d i s k At this point, the program checks to see if the destination disk is free. If not, you will be prompted by the Conformation window stating that the destination disk contains partitions, perhaps with usefu l data.
Copyright © Acronis, Inc., 2000 - 2009 169 Manual – you will specify the new size a nd other parameters yourself If you elect to transfer information "as is," a new partition will be created for every old o ne with the same size and type, file s ystem and label.
170 C opyright © Acronis, Inc., 2000 - 2009 Along with the hard disk number, you will see disk capacity, label, partition, and fil e system information. Different partition types, including primary, logical, and unallocated space are marked with different colors.
Copyright © Acronis, Inc., 2000 - 2009 171 Having provi ded the new location and size, click Accept . You will be taken back to the Change disk layout window. You might have to perform some more resizing and relocatio n before you get the layout you need.
Copyright © Acronis, Inc., 2000 - 2009 172 21. Add in g a new ha rd di sk If you don 't hav e enough space for your data, you can either replace the old disk with a new higher - capacity one (data transfers to new disks are described in the previous chapter), or add a new disk only to store data, leaving the system on the old disk.
Copyright © Acronis, Inc., 2000 - 2009 173 Select a file system for t he new partition. You may select a partitio n letter of your choice (o r leave the default one) and input a label for the new partition in the corresponding field. Finally, select a partition type.
174 Copyright © Acronis, Inc., 2000 - 2009 After you click Proceed , Acronis True Image Ho me will start creating new partition(s), indicating the progress in a special window. You can stop this procedure by clicking Cancel . You will then have to repartition and format the new disk or repeat the di sk add procedure.
Copyright © Acronis, Inc., 2000 - 2009 175 22. Sec uri t y a nd Pri vac y Too ls Acronis True Image Home includes tools for secure destruction of data on an entire hard disk drive, individual partitions, as well as for erasing individual files and eliminating user system activity traces.
176 Copyright © Acronis, Inc., 2000 - 2009 3. By default the program wi ll use the Fast method (see Hard Disk Wiping Methods (p. 196 )). You can also choose one of the other preset data destruction methods from the drop -dow n list.
Copyright © Acronis, Inc., 2000 - 2009 177 You can simultaneously select several partitions loc ated on different hard disk drives or on several disks, as well as unallocated space on disks . Click Next to continue. If the disks and/or partitions you have selected include the system disk or partition, yo u will see a warning window.
178 Copyright © Acronis, Inc., 2000 - 2009 After selec ting o r creating the disk wiping method click Next to continue. Acronis DriveCleanser will display the data destru ction task summary.
Copyright © Acronis, Inc., 2000 - 2009 179 The aforementioned algor ithms offer various levels of confidentia l data destruction. Thus the picture you might see on a disk or partition depends on the data destruction method. But what you actually see are disk sectors filled with either zeros or rando m symbols.
180 Copyright © Acronis, Inc., 2000 - 2009 Creating a custom metho d o f hard disk wiping is possible after choosing " Custom… " from the drop- down list in the Algorithm selection window .
Copyright © Acronis, Inc., 2000 - 2009 181 Remove traces of file and compu ter searches on connected disks and computers in the local area network Clean the recently used documents list Clean the Win.
182 Copyright © Acronis, Inc., 2000 - 2009 2 2 . 5 . 1 . " D a t a D e s t r u c t i o n M e t h o d" s e t t i n g This setting defines the method of guaranteed data destru ction to use fo r cleaning up a given component. By default, all compon ents that have t his setting have it set to Use common method .
Copyright © Acronis, Inc., 2000 - 2009 183 Upon en tering the "Files" setting value, you can bro wse the files matching the search strings. To do this, click Show Files . You will see a window w ith the nam es of the found files. These files will be cleaned.
184 Copyright © Acronis, Inc., 2000 - 2009 2 2 . 5 . 5 . " C o m m a n ds " s e t t i n g Here you can select the commands to r emove during Windows Run List clean- up. This template can contain any com mand names or their parts separated by se micolons, e.
Copyright © Acronis, Inc., 2000 - 2009 185 23. Tro ubl esh oot ing 23 .1 . Ge ner al The below sections may help you in troubleshooting iss ues encountered during installation and use of Acronis True Image Home.
186 Copyright © Acronis, Inc., 2000 - 2009 6. Log in to Vista’s built -in administrator a ccount and try to install the program: a. Click Start All Programs , then find and open t he "Accessories" folder. b. Right-click on the "Command Prompt" item and select "Run as administrator".
Copyright © Acronis, Inc., 2000 - 2009 187 Properties and set the required Start up Type on the General tab, than start the serv ice. Verify that the task can now be started.
188 Copyright © Acronis, Inc., 2000 - 2009 23 .4 . Re cov er y iss ue s System and/or data recovery after a disaster is the most important operation performed with Acronis True Image Ho me.
Copyright © Acronis, Inc., 2000 - 2009 189 changes so that Linux can boot and load correctly. Below is the summary of typical situations that require additional user actions when the recovered operating system becomes unbootable. The machine BIOS is configured to boot fr om another hard disk drive (HDD).
190 Copyright © Acronis, Inc., 2000 - 2009 Acronis product reboots in Windows Native Mode, but the clo ning process finishes after a few seconds with no result.
Copyright © Acronis, Inc., 2000 - 2009 191 delete Vista restore points, if you do no t need them.
Copyright © Acronis, Inc., 2000 - 2009 192 24. Har d Di sk s a nd Bo ot Seq uen ce 24 .1 . Ar ran gi ng bo ot se qu en ce in B IOS BIOS has a built-in setup utility fo r initial computer configuration.
Copyright © Acronis, Inc., 2000 - 2009 193 1. Configure the new hard d isk as slave by properly installing jumpers on its controller board. Dis k drives generally have a picture on the drive that sho ws the correct jumper settings. 2. Open your computer and insert the new hard disk into a 3.
194 Copyright © Acronis, Inc., 2000 - 2009 the mar ked thread con nected to pin #1 of the socket. A similar rule was used for connecting ca bles with the motherboard. Incorrect connection of the cable with either the hard disk o r the motherboa rd does not necessarily damage the elec tronics of the disk or the motherboard.
Copyright © Acronis, Inc., 2000 - 2009 195 2 4 . 2 . 4 . I n s t a ll i n g a S A T A h a r d d r i v e Most recently manufactured PC s use the SATA interface for hard drives. In general, installing a SATA hard drive is easier than an IDE drive, as it is not ne cessary to configure master -slave jumpers.
196 Copyright © Acronis, Inc., 2000 - 2009 partitions on the new disk and format the partitions using Acronis True Image Home. See Adding a new hard disk (p. 172 ). Then configure your BIOS to boot from the SATA controller and boot from the SATA hard drive to ensure it works.
Copyright © Acronis, Inc., 2000 - 2009 197 2 4 . 3 . 2 . I n f o rm a t i o n w i pi n g m e t h o d s u s e d b y A cr o n i s The table below briefly describes information wiping methods used by A cronis. Each description features the number of hard disk sector pass es along with the number(s) written to each se ctor byte.
Copyright © Acronis, Inc., 2000 - 2009 198 25. Sta rt up Par am et ers Additional parameters that can be appli ed prior to booting Linux kernel. 25 .1 .
Copyright © Acronis, Inc., 2000 - 2009 199 Forces to use PCI BIOS, an d not to access the hardware device directly. For instance, this parameter may be used if the machine has a non -standard PCI host bridge. pci=nobios Disallows use of PC I BIOS; only direct hardwa re access methods are allowed.
26. Ind ex A Acronis Boot Sequence Manager • 137 Acronis DriveCleanser • 176 Acronis DriveCleanser, File Shredder, and System Clean- up • 24 Acronis Nonstop Backup • 25, 47 Acronis One- click .
Copyright © Acronis, Inc., 2000 - 2009 201 Creating BartPE disc with Acronis True Image Home • 128 Creating bootable media • 16, 126 Creating custom algorithms of data destruction • 177, 179 Cr.
202 Copyright © Acron is, Inc., 2000- 2009 Introduction • 9 L Limitations in using Acronis Universal Restore • 26 Local storage settings • 81 M Main screens • 35 Making reserve copies of your.
Copyright © Acronis, Inc., 2000 - 2009 203 Scheduling tasks • 22, 57, 72, 111 Searching • 36, 143 Searching backup archives and th eir content • 143 Security • 165 Security and Privacy Tools .
204 Copyright © Acron is, Inc., 2000- 2009 What to exclude • 74, 77 Windows Search and Google Deskt op integration • 144 WinPopup notification • 156 Working with vhd files • 134.
デバイスAcronis True Image Home 2010の購入後に(又は購入する前であっても)重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります:
Acronis True Image Home 2010をまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはAcronis True Image Home 2010の技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Acronis True Image Home 2010の取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Acronis True Image Home 2010で得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Acronis True Image Home 2010を既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はAcronis True Image Home 2010の不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Acronis True Image Home 2010に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちAcronis True Image Home 2010デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。