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U ser's Guide ENG P ub N o . SE-IE-1360- V1 P rint Ser vic es Clien t V ersion 1.0.
ii How This Manual Is Organized This manual describes the procedures for using Print Services Client. Chapter 1 Print Services Client (p. 1-1) Chapter 2 Installation and Setup (p. 2-1) Chapter 3 Job Management (p. 3-1) Chapter 4 Change Settings Function (p.
iii Contents How This Manual Is Organized ..................................................................................... ii Preface.................................................................................................................
iv Chapter 3 Job Management Logging In and Logging Out ...................................................................................... 3-2 Logging In ..............................................................................................
v Preface Thank you for purchasing Print Services Client. Please read this manual thoroughly before operating the application to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.
vi Displays Used in This Manual The computer operation screenshots and Canon device touch panel display screenshots may differ from those you actually see, depending on the system environment you are using. The buttons which you should click or press are marked with a , as shown below.
vii T rademarks MEAP and the MEAP logo are trademarks of Canon Inc. Windows and the Windows logo are trademarks or registered trademarks of Microsoft Corporation in the U.S. and/or other countries. Other product and company names herein may be the registered trademarks or trademarks of their respective owners.
1-1 1 $) "15 &3 Print Services Client Print Services Client enables you to use PullPrint Service Provider to manage jobs stored in Canon Business Imaging Online from the touch panel display of a MEAP-compatible Canon device. This chapter provides an overview of Print Services Client.
Overview of Print Services Client 1-2 Overview of Print Services Client Print Services Client is client software for Canon Business Imaging Online that is installed in MEAP- compatible Canon devices.
Overview of Print Services Client 1-3 System Requirements The system requirements for Print Services Client are as follows. Supported Models For information on the devices that support the operation of this application, see "Canon Homepage." IMPORTANT Print Services Client uses the port below.
Overview of Print Services Client 1-4 System Configuration Print Services Client System The Print Services Client system configuration is shown below. SERVER HT TPS HT TPS Print Services Client PullPr.
2-1 2 $) "15 &3 Installation and Setup You can install Print Services Client using SMS (Service Management Service) from a Web browser on a networked computer. This chapter provides instructions on installing and setting up Print Services Client.
Login Services 2-2 Login Services Login services are authentication services that manage the user information of MEAP-compatible Canon devices. This section provides information on these authentication services. IMPORTANT The authentication services available for use differ depending o n the device you are using.
Login Services 2-3 T ypes of Authentication Services The three authentication services described below are provided as login services for MEAP- compatible Canon devices. Department ID Management (Default Authentication) Provides the No Authentication function (no login screen displayed) and the Department ID Management function.
Login Services 2-4 Flow of Login Service Settings The flow of login service settings is described below. For more information, see the manual accompanying your device. 1. Deciding the login service Firstly, decide which authentication service to use. 2.
Installation and Setup Flow 2-5 Installation and Setup Flow The flow of installing and setting up Print Services Client is as follows. 1. Starting and Logging In to SMS (p. 2-6) 2. Installation (p. 2-12) 3. Starting an Application (p. 2-15) 4. Confirming Print Services Client Settings (p.
Starting and Closing SMS 2-6 Starting and Closing SMS You must log in to SMS (Service Management Service) to install Print Services Client. SMS is software that can access the printer via the network from your Web browser, enabling you to install and manage Print Services Client.
Starting and Closing SMS 2-7 Logging In Using the Shared Password for SMS You can access SMS by logging in from the SMS login page using the password set in SMS.
Starting and Closing SMS 2-8 2. Enter the password → click [Log In]. IMPORTANT If you cannot log in because the password is incorrect, a message prompting you to re-enter the password is displayed. Enter the correct password and click [Log In] again.
Starting and Closing SMS 2-9 Logging In Using a User Name and Password for Canon Device Login You can access SMS by logging in using a user name and password used for the SDL, SSO, or SSO-H login service. Only users registered as administrators can log in.
Starting and Closing SMS 2-10 Logging Out from SMS Log out to finish the operation. ---- 1. Click [Log Out from SMS]. The [Login] page is displayed. IMPORTANT When you finish using SMS, make sure you log out. If you close the Web browser without logging out, SMS becomes temporarily inaccessible.
Installing and Uninstalling Print Services Client 2-11 Installing and Uninstalling Print Services Client Install Print Services Client and the license file.
Installing and Uninstalling Print Services Client 2-12 Installation Install Print Services Client. ---- 1. Click [Install MEAP Application]. The [MEAP Application Management] page is displayed. 2. Click [Browse] → select the application file and license file to install → click [Install].
Installing and Uninstalling Print Services Client 2-13 3. Confirm the information displayed on the installation confirmation page → click [Yes]. If you click [No], the application is not installed and you are returned to the [MEAP Application Management] page.
Installing and Uninstalling Print Services Client 2-14 3. Click [Yes] on the displayed screen. If you click [No], the application is not uninstalled and you are returned to the [MEAP Application Management] page.
Starting and Stopping an Application 2-15 Starting and Stopping an Application You can start or stop the installed Print Services Client. IMPORTANT Even if installation is complete, you cannot use Print Services Client on your system until you start the application.
Starting and Stopping an Application 2-16 Stopping an Application Stop Print Services Client. NOTE To update an application, you must close the application you want to update. ---- 1. Click [MEAP Application Management]. The [MEAP Application Management] page is displayed.
Confirming Application Details 2-17 Confirming Application Details You can confirm the details of Print Services Client. ---- 1. Click [MEAP Application Management]. The [MEAP Application Management] page is displayed. 2. Click [Print Services Client] displayed in [Application Name].
Confirming Print Services Client Settings 2-18 Confirming Print Services Client Settings To use Print Services Client after installing it in a MEAP-compatible Canon device, you must correctly specify Print Services Client settings. You can use the Management Console to confirm Print Services Client settings.
3-1 3 $) "15 &3 Job Management Print Services Client enables you to manage jobs stored in Canon Business Imaging Online from the touch panel display of a Canon device. This chapter provides instructions on managing jobs with Print Services Client.
Logging In and Logging Out 3-2 Logging In and Logging Out To use the job management function of Print Services Client, you must log in to MEAP from the touch panel display of a Canon device. IMPORTANT To log in to MEAP , a login service must be set. For more information on setting a login service, see the manual accompanying your device.
Logging In and Logging Out 3-3 NOTE If you specify the domain for the login destination when logging in to the device, the domain name is also sent to Canon Business Imaging Online, and the domain name is used for logging in to Canon Business Imaging Online.
Logging In and Logging Out 3-4 How the Main Menu Screen Is Organized Main Menu Screen If you select [Print Services Client], the Print Services screen is displayed.
Logging In and Logging Out 3-5 Print Services Screen ① ③ ② ④ ⑥ ⑦ ⑥ ⑪ ⑤ ⑧ ⑨ ⑫ ⑩ ⑬ ⑭ ⑮ Bottom of screen when [Other Operation] is selected: ⑯ ⑰ ⑱ 1 Login user name Displays the name of the logged in user. 2 [Limitations] Press to display the limitations dialog.
Logging In and Logging Out 3-6 4 Selected/Maximum Number of Selectable Jobs "Selected" displays the number of currently selected stored jobs. "Maximum Number of Selected Jobs" displays the maximum number of jobs that can be selected.
Logging In and Logging Out 3-7 13 [Other Operation] Press to display or hide the balloon panel. [Delete], [Details], and [Cancel Printing] are displayed in the balloon panel. 14 [Chng Set. & Prnt] Press to display the print settings dialog. This button can be used when only one job is selected.
Stored Job Management 3-8 Stored Job Management You can display a list of, print, and delete jobs stored in Canon Business Imaging Online from the touch panel display of a Canon device. NOTE To use the stored job management function, you must log in to MEAP from the touch panel display of a Canon device.
Stored Job Management 3-9 NOTE The list of stored jobs retrieved from Canon Business Imaging Online when logging in to MEAP is displayed. The maximum number of jobs displayed on one page is 100.
Stored Job Management 3-10 3. Select the conditions for refining → press [Start Refining]. The stored jobs that match the conditions for refining are displayed. The conditions for refining that can be selected are as follows. Condition Options Description Print Count Unprinted Displays jobs for which the print count is zero.
Stored Job Management 3-11 3. Press [Details] on the balloon panel. The stored job details dialog is displayed. NOTE In the details, [Document Name], [Date/Time Received], [Date/Time of Last Print], [.
Stored Job Management 3-12 Displaying Stored Job Status The status of stored jobs retrieved from Canon Business Imaging Online is displayed in the stored job details dialog of the Print Services screen. The types of status that are displayed are described below.
Stored Job Management 3-13 Printing a Stored Job You can print a stored job selected in the Stored Jobs list. ---- 1. Select [Print Services Client] on the Main Menu screen. The Print Services screen is displayed. 2. Select the job to print → press [Print].
Stored Job Management 3-14 3. Press [Yes]. The Waiting to Print dialog is displayed. NOTE A list of jobs for which errors occur is displayed in the error list dialog when you select and print multiple stored jobs.
Stored Job Management 3-15 Changing Print Settings and Printing You can change the print settings and print a stored job selected in the Stored Jobs list. 1. Select [Print Services Client] on the Main Menu screen. The Print Services screen is displayed.
Stored Job Management 3-16 The settings that can be changed are described below. Print Attribute Options Description Number of Copies - Enter the number of copies to print. Set within the range 1 to 255. Select Color Auto Automatically selects Black & White or Color, and prints.
Stored Job Management 3-17 AMS Limitations The print attributes that can be changed are limited according to AMS access limitations and some device information. Print Attribute Condition Limitations Print Style When Deny is set for the AMS limitation, Simplex Only 2-Sided can be selected.
Stored Job Management 3-18 Canceling Printing You can cancel printing of a stored job selected in the Stored Jobs list. 1. Select [Print Services Client] on the Main Menu screen. The Print Services screen is displayed. 2. Select the job to cancel printing of → press [Other Operation].
Stored Job Management 3-19 NOTE You can select multiple jobs and cancel them at one time. When selecting multiple stored jobs, you cannot select more than the maximum number of selectable jobs. When the Stored Jobs list is updated after canceling, all stored job selections are canceled.
Stored Job Management 3-20 3. Press [Delete] on the balloon panel. The delete confirmation dialog is displayed. NOTE When deleting stored jobs, you can select multiple jobs and delete them at one time. When selecting multiple stored jobs, you cannot select more than the maximum number of selectable jobs.
Stored Job Management 3-21 5. After deleting is complete, the Stored Jobs list is updated. You are returned to the Print Services screen. NOTE When the Stored Jobs list is updated after deletion, all stored job selections are canceled.
Stored Job Management 3-22.
4-1 4 $) "15 &3 Change Settings Function This chapter provides instructions on changing the settings of Print Services Client. ---- Changing the Settings ........................................................................................
Changing the Settings 4-2 Changing the Settings You can change the settings of Print Services Client. IMPORTANT The use of Web browser navigation functions such as [Back] or [Forward] are not supported when using the Change Settings function. Logging In to the Management Console 1.
Changing the Settings 4-3 3. Enter [User Name] and [Password] → click [Log In]. The Change Settings screen is displayed. IMPORTANT To log out of the login service, click [Log Out] in the upper right part of the Management Console Login screen.
Changing the Settings 4-4 Downloading the Settings File Download the settings file. 1. Click [Download] on the Change Settings screen. The Download screen is displayed. 2. Select the file to download → click [Download]. If you select “printservicesclient.
Changing the Settings 4-5 Uploading the Settings File Upload the settings file. 1. Click [Upload] on the Change Settings screen. The Upload screen is displayed. 2. Select the location of the settings file from [Browse] → click [Upload]. If the update is successful, you are returned to the Settings File Upload screen.
Changing the Settings 4-6 NOTE The uploaded settings file is checked and invalid settings are replaced with the value at the time for the same setting in the settings file. Restart Print Services Client to reflect the setting changes. If you are using Internet Explorer 7, you can directly enter text in the various entry fields.
Changing the Settings 4-7 NOTE You can click to update the current display. The values displayed in the entry fields of [New Setting Value] column are as follows: 1. When the setting is in the settings file The settings file value is displayed. 2. When the setting is not in the settings file If entry is required, the default value is displayed.
Changing the Settings 4-8 Setting Item Setting Value Details Notes StoredJobList.MaxSelectJobNum Set the maximum number of jobs that can be selected. Set within the range 1 to 20. The default is '20'. StoredJobList.MaxJobNum Set the maximum number of jobs retrieved for one request.
Changing the Settings 4-9 Setting Item Setting Value Details Notes ConsoleLogin Register the user names that skip the Login screen. Separate each user with a comma (",") when specifying multiple users. If you enter a Department ID, enter a seven digit number.
Changing the Settings 4-10 Logging Out from the Management Console 1. Click the Log Out button. The above screen is shown when the Management Console screen is not skipped. The displayed logout button and the logout procedure differ depending on the state when logging in.
Changing the Settings 4-11 Changing the Management Console Password You can change the password for a login account. ---- 1. Click [Change Password] on the Login screen.
Changing the Settings 4-12 Changing the Display Language for Management Console You can change the display language for the Management Console. 1. Click the [Language] drop-down list on the Login screen. 2. Select a language → click . The screen is displayed again in the selected language.
5-1 5 $) "15 &3 Appendix This chapter describes the error messages, limitations, and MEAP resource use for Print Services Client. ---- List of Error Messages ....................................................................................
List of Error Messages 5-2 List of Error Messages This section lists the Print Services Client error messages and their remedies. Print Services Client Operations The error messages displayed when operating Print Services Client and their remedies are described below.
List of Error Messages 5-3 Error Message Remedy Failed to update job. Check the status of Canon Business Imaging Online. If the problem cannot be resolved, contact your System Manager. Failed to update job. Failed to print job. Failed to cancel the jobs.
List of Error Messages 5-4 Management Console Error Messages The error messages displayed when operating the Management Console of Print Services Client and their remedies are described below. Login Screen Error Message Remedy [User Name] or [Password] is incorrect.
List of Error Messages 5-5 T enantID Error Message Remedy Could not acquire the Tenant ID. Check <WebMonitor> connection. Check the status of Canon Business Imaging Online. Confirm the network settings (DNS settings, proxy settings, etc.) of the printer.
List of Error Messages 5-6 Settings File Upload Screen Error Message Remedy Specify the file to upload. Enter the file path in one or more file path entry fields. An error occurred while uploading the specified file. Upload the file again. Restart Print Services Client.
List of Error Messages 5-7 PullPrint Service Provider Error Messages The PullPrint Service Provider-related error messages displayed when operating Print Services Client and their remedies are described below. Error Message Remedy This operation has been cancelled.
Limitations 5-8 Limitations The precautions and limitations for the use of Print Services Client are described below. Login When a login event occurs, the login user name must be set in the login information and be acquirable.
Limitations 5-9 AMS (Access Management System) Compatibility Guest users cannot use Print Services Client. In the application limits, set Print Services Client to be inaccessible for Guest users. If the device you are using is an iR model other than an iR-ADV or an LBP model, you cannot use the AMS mode.
MEAP Resource Use 5-10 MEAP Resource Use The MEAP hardware specifications for Print Services Client are described below. Item Print Services Client MEAP Spec.
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