GatewayメーカーE4350の使用説明書/サービス説明書
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i www .gate wa y .co m Co n te n t s 1G e t t i n g H e l p . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Help and Suppo rt . . . . . . . . . . . . . . . . . . . . . . . . . . .
ii www .gatew ay .com Playin g a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Playin g a DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
iii www .gate wa y .co m Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Ch apter 1 1 Getting Help • Using the Gatewa y W eb sit e • Using Help and Suppor t • Using Y our Computer guid e • Using online he lp • Contacting Gat e wa y.
2 ww w . gat eway .co m Chapter 1: G etting Help Help and Suppor t Y our computer includ es Help a nd Suppor t , an easily accessible collection of help information, trou bleshoo ters, and a utomated support.
3 www .gate wa y .co m Usin g Your C omputer guide Searching for a topic T o search for a topi c in He lp and S upport, type a word or phrase ( keyword) in the Se arch box located a t the top of any Help and Su pport screen, then click the arrow button.
4 ww w . gat eway .co m Chapter 1: G etting Help Online help Many programs provide information online so you can research a topic or le arn how to perform a task whil e yo u are using the program. Y ou can acce ss most online help information by selecting a to pic from a Help m e n u o r b y c l i c k i n g a Help button.
Ch apter 2 5 Check ing Out Y o ur G ateway Com puter • Identifying features • Locating your computer seria l number • Locating the Microsoft Ce r tificate of A uthent icity • Locating the spec.
6 ww w . gat eway .co m Chapter 2: C hecking Ou t Your Gateway Computer Fr o n t Y our computer includes the follo wing components. CD/D VD / Record able dr iv es (optional ) P ower b utton/ pow er in.
7 www .gate wa y .co m Front Component Icon Description CD/D VD/Recordable driv es Use thes e drive s to listen to a udio CDs , install g ames and prog rams, watc h D VDs , and store large fil es o nto recordable disc s (depending on drive ty pe). These driv es ma y be CD , re cordable C D , D VD , or recordab le D VD driv es.
8 ww w . gat eway .co m Chapter 2: C hecking Ou t Your Gateway Computer Back Y our computer includes the follo wing components: P ow er connector PS/2 ke yb oard po r t PS/2 mous e por t Pa ra l l e l.
9 www .gate wa y .co m Back Compone nt Icon Descrip tion P ow er connector Plug the power co rd into this conne ctor . V oltage switc h Bef ore turning on y our computer , mak e sure that t his sw itch is in the corre ct position f or the correct po wer a vailab le.
10 ww w . gat eway .co m Chapter 2: C hecking Ou t Your Gateway Computer Ethe rne t (net work) jac k Plug a 10/100 Eth er net net work cable or a de vice (suc h as a DSL or c able mode m fo r a broadband Inter net c onnection) into this jack.
11 www .gate wa y .co m Locating your ser ial number L o ca ting your ser ial number The label on the side of your computer case contains inf o rmatio n that identifies yo ur computer serial number . Gateway T echnica l Su pport will nee d th is information if you call for as sistance.
12 ww w . gat eway .co m Chapter 2: C hecking Ou t Your Gateway Computer F inding y our specifications For more i nformation about y our computer , such a s memory size, memory type , and hard drive size, visit Gateway’ s Support page at support.gateway .
13 www .gate wa y .co m Access ories A ccessor ies T o order accessories, visit t he Accessory Store at ac cessories.gatew ay .co m . Memo r y Large p rograms, such a s multimedia gam e s or grap hics programs, use a lot of memo r y . If your programs ar e ru nning more slowly than you think they sho uld, tr y a d ding more memory .
14 ww w . gat eway .co m Chapter 2: C hecking Ou t Your Gateway Computer USB flash driv e Use a USB flash drive for storing fi les or trans ferring files to another computer . Uninterruptible power sup plies A standby , uninterruptible power supply (UPS ) protects yo ur computer from data loss during a total po w er failure.
Ch apter 3 15 Getting Star ted • Using your computer saf ely • Protecting your computer from power source problems • T ur ning your computer on an d off • Adjusting the volume • Connecting t.
16 ww w . gat eway .co m Chapter 3: G etting St arted W orking safely Before using your c o mputer , r ead the fo llowing recommendations for setting up a sa fe and comfortable work are a and avoiding discomfor t and strain.
17 www .gate wa y .co m Worki ng safely Setting up your computer desk and chair When you are set ting up your comp uter de sk a nd cha ir , make sure that the d esk i s the appropriate height and the c hair helps you maintain good posture. ■ Select a f lat surface fo r your computer de sk.
18 ww w . gat eway .co m Chapter 3: G etting St arted A voiding disc omfor t and injur y from repetitiv e strain ■ V ar y your acti viti es to av oid ex cess ive re petit ion. ■ T ake breaks to ch ang e your posit io n , stretch your muscles, and relieve your eyes.
19 www .gate wa y .co m Starting your comput er T o set the voltage selection switch: ■ Use a tool such as an opened paper clip to slide the voltage selection switch to the correct voltage position. Star ting y our computer T o start your computer: 1 Connect the cables to your computer .
20 ww w . gat eway .co m Chapter 3: G etting St arted W aking up your c omputer When you ha ve not used your computer for se veral min utes or have not turned off your computer , it may enter a power-sav ing mode called St and by . While in Standby , the power indicator flashes.
21 www .gate wa y .co m Res tarting (reboo ting) yo ur computer Restar ting (rebooti ng) y our co mputer If your computer does not respon d to keyboard or mouse input, yo u may have to close programs tha t are not responding.
22 ww w . gat eway .co m Chapter 3: G etting St arted U sing th e k eyboard Standa rd keyboard This keyboard is the basic model of keyboard available with your comput e r . Press these keys.. . T o ... Functi on ke ys Start program acti ons. Each prog ram uses differ ent function k eys f or diff erent purposes.
23 www .gate wa y .co m Using the k eyboard Multifunc tion k eyboard This keyboard is the full-fea tured model availa ble with your computer . Press these keys... To . . . Functio n ke ys Start progra m actions. Each progr am uses diff erent fun ction k eys f or diff erent purposes.
24 ww w . gat eway .co m Chapter 3: G etting St arted Special -function butt ons Special-functio n buttons Icons Press to... Pre vious Return to the pre vious CD tr ack or D VD chapter . Pla y/P ause Start or pause the pla y of the CD or D VD . Stop Stop the play of CD or D VD .
25 www .gate wa y .co m Adjus ting the volume W ireless k eyboard This keyboard does not co n n ect to your computer with cables. If a w ireless keyboard came with your computer , use the instructions inc lude d in the box to set it up and use it. (Y our wireless keyboard may differ from the illustration.
26 ww w . gat eway .co m Chapter 3: G etting St arted Installing a prin ter , scanner , or other peripher al de vice Y our computer has one or mo re of the following ports: IE EE 1394 (also known as Firewire ® or i.Link ® ), Universal Serial Bus (USB), serial, a n d parallel.
Ch apter 4 27 Using Drives and P or ts • Using the diskette dr iv e • Using CD or D VD drives.
28 ww w . gat eway .co m Chapter 4: U sing Drives and P orts U sing the diskette dr iv e The diskette drive uses 3.5-inch diskettes (s ometimes called floppy disks). Diskettes are useful for storing fi le s o r tr ansferring files to another computer .
29 www .gate wa y .co m Using the CD or DVD drive U sing the CD or DVD driv e Y ou can use your computer to enjoy a wide v ariety of multimedia features. Identifyin g driv e types Y our Gateway computer may contain one of the following drive types. Look on the front of the drive for one or more o f the following logos: If your drive has this log o.
30 ww w . gat eway .co m Chapter 4: U sing Drives and P orts Inser ting a CD or DVD T o insert a CD or DVD: 1 Press the eject button on the CD or DVD d rive. 2 Place the disc in the tray with the la bel fac in g up (o r to the left , if using your Micro T ower case vertically).
31 www .gate wa y .co m Using the CD or DVD drive Pla ying a CD Use the music progra m or W indows Media Player on your computer to: ■ Play music CDs ■ Create MP3 music files from y our music CDs .
32 ww w . gat eway .co m Chapter 4: U sing Drives and P orts.
Ch apter 5 33 Maintaining Y our Compute r • Car ing f or y ou r computer • Updating Windows • Protecting your computer from vir uses • Cleaning your computer • Restor ing y our system • Op.
34 ww w . gat eway .co m Chapter 5: M aintaining Your Computer Ca ring for yo ur computer T o extend the life of your computer: ■ When transporting y our computer , we recomm e nd th at you put it in the origi n al packag ing ma terial s. ■ Keep diske ttes and your co mputer away from magne t ic fields.
35 www .gate wa y .co m Protecti ng your compute r from viruses Protec t ing your com p ut er from viruses A virus is a p rogram that attaches its elf to a file on a computer , then sp reads from one computer to another . Viruses c a n d amage d a ta or cause your computer to malfunction.
36 ww w . gat eway .co m Chapter 5: M aintaining Your Computer 2 Click Scan for Viruses . 3 Click the type of sc a n you want to make in the Scan for Viruses area, then under Actions, click Sc an . T o remove a v irus: 1 If Norton AntiV irus finds a virus, follow all on-screen ins tructions to remove the virus.
37 www .gate wa y .co m Cleaning your com puter 3 Follow the on-screen instructio ns to update your Norton AntiVirus p r ogram with th e latest virus protection fi les.
38 ww w . gat eway .co m Chapter 5: M aintaining Your Computer Clea ning th e moni tor T o clean an LCD or fla t panel display mon itor , use a soft cloth and water to clean the LCD screen. Squirt a little water on the cloth (never d irectly on the screen), and wipe the screen with the cloth.
39 www .gate wa y .co m Cleaning your com puter 4 Clean the mouse roll e rs w ith a c otton swa b dipped in isopropyl alcohol. 5 Replace the mouse ball and lock the retaining ring into pl ace .
40 ww w . gat eway .co m Chapter 5: M aintaining Your Computer Restoring y our sy stem Microsof t S ystem Restor e If your com puter is not work ing correctly a f ter you install a program or change a setting in the Control Panel, you may need to use Microsoft System Resto re to restore th e computer to an earlier configuration.
41 www .gate wa y .co m Restorin g your system Restoring y our computer t o the or iginal configura tion If W indows does not start or if the two p revious procedures do not correct the problem, you may need to restore your computer to the original config ura tion .
42 ww w . gat eway .co m Chapter 5: M aintaining Your Computer Pr ev enting sta tic elec tricity discharge The components inside yo ur computer are extremely sensitive to static electricity , also known as electrost atic discha rge (ESD). Before opening the com puter case, follow these guidelines: ■ T urn o ff your computer .
43 www .gate wa y .co m Open ing the ca se Opening the case T o open the case: 1 Follow the instructions in “Preventing static electricity discharge” on pa ge 42 . 2 Shut down your computer , then d iscon n e ct t h e power co rd and modem, network, and all perip heral d evice cab les.
44 ww w . gat eway .co m Chapter 5: M aintaining Your Computer Remo ving the front bez el Some upgrading procedures may require you to remove the front bezel. T o remove the front bezel: 1 Open the case by following the inst ruc ti o ns in “ Opening the case” o n page 43 .
45 www .gate wa y .co m Open ing the ca se 3 Position the comput e r where you can grasp the fro nt bottom edge of t he bezel, then pull the bezel out and a way from the case.
46 ww w . gat eway .co m Chapter 5: M aintaining Your Computer T o replace the front bezel: 1 Align the latch p ins with the computer latch holes. 2 Press the bezel firmly into place.
47 www .gate wa y .co m Closin g the case Closing the case T o close the case: 1 M a ke sur e t ha t a ll of th e i nt er na l ca bl es ar e arranged inside th e case so they will not be pinche d when yo u close the case. 2 Align the tabs o n the fro nt of the panel into the cas e notches.
48 ww w . gat eway .co m Chapter 5: M aintaining Your Computer Installing memor y When you upgrade the computer memor y , make sure that you install the correct type of memory module for your computer .
49 www .gate wa y .co m Inst alling memor y 4 Align the notc hes on the new DIMM with the notches on t h e memory module ba nk and press the module fi rmly into the bank. The tabs on the sides of the m e mory module sho uld secure the memory module automatic ally .
50 ww w . gat eway .co m Chapter 5: M aintaining Your Computer Replacing the system battery If the computer clock does not keep tim e or the s e ttings in the BIOS Setup utilit y are not saved when you turn off your computer , replace the system battery .
51 www .gate wa y .co m Replac ing the system ba ttery 7 Reconnec t all external cables and the power co rd. 8 T urn o n your co mputer ..
52 ww w . gat eway .co m Chapter 5: M aintaining Your Computer.
Ch apter 6 53 T roubleshooting • T roubleshooting typical h ardw a re and software problems.
54 ww w . gat eway .co m Chapter 6: Tr oubleshooti ng Safety guidelines While troubleshooting y our computer , follow these safety guidelines: ■ Never remove your computer case cover while y our computer is turned on and while the m odem c able an d the p ower c ord a re conn ected.
55 www .gate wa y .co m Trou bleshooting T roubl eshooting Add - in c ard s The computer do es not recognize an add-in card ■ Shut down and restart y o ur computer . ■ Make sure that you ha v e in stalled the requ ired softwa re. For more information, see the documentation tha t came with your add-in card.
56 ww w . gat eway .co m Chapter 6: Tr oubleshooti ng ■ Make sure that the mute controls are turned off. For more information, see “A djus ting the volume” on page 25 . ■ Make sure that the speaker cables are connected correc tly and securely .
57 www .gate wa y .co m Trou bleshooting Diskette drive The diskette drive is not r ec ogn ized ■ Shut down and restart y o ur computer . Y ou c annot save a file to diskette or you s ee the m essag.
58 ww w . gat eway .co m Chapter 6: Tr oubleshooti ng The diskette drive LE D is lit contin uously ■ Remove the diskette from the drive. If the light stays on, try restarting your computer .
59 www .gate wa y .co m Trou bleshooting ■ Save your files to another drive. If the hard d rive is full, copy any fi les not regularly used to backup media, then de lete them from the hard drive. Y ou see a “Data error” mess age This may be the result o f a de fective area on the hard drive.
60 ww w . gat eway .co m Chapter 6: Tr oubleshooti ng Y ou see an “Unable to loca te host” mes sage and a re unab le to br owse t he Inter net This problem can occur when you have typed a URL (W eb address) incorrectly , you have lost your Internet connect io n, o r your ISP is having technical difficulties.
61 www .gate wa y .co m Trou bleshooting A ke yb oard characte r keeps repeating o r y o u see a “keyboard stuck ” or “key failure ” erro r message ■ Make sure that nothin g is resting on the keyboard. ■ Make sure that a key is n o t stuck.
62 ww w . gat eway .co m Chapter 6: Tr oubleshooti ng T o check the dialing properties: 1 Click Start , then click Contr ol Panel . The Control P anel window opens. If your Control Panel is in C a tegory V iew , click Pri n ter s and Other Hard ware .
63 www .gate wa y .co m Trou bleshooting ■ See if the modem wor ks w i th a different communica tions program. The problem ma y be with just one program.
64 ww w . gat eway .co m Chapter 6: Tr oubleshooti ng 5 Click the Diagnostic tab, then click Query Modem . If information about the modem appears, the modem passed diag nostics.
65 www .gate wa y .co m Trou bleshooting The computer is running bu t there is no p icture ■ Make sure that t he monitor is pl ugged in and turned on. If the mo nitor is turned on, the power LED should be lit. ■ Adjust the br ightness and contras t c ont r ols to the c ent e r po sition.
66 ww w . gat eway .co m Chapter 6: Tr oubleshooti ng ■ Move the monitor away from sour c es of elec trica l i nterference, such as televisions, unshielded speakers, microwaves, fluoresc ent lights, a n d metal beams or sh e lves. For more infor mation about display types, see y our monitor and vid eo card documentation .
67 www .gate wa y .co m Trou bleshooting P asswords Y our computer do es not accept you r password Make sure that C AP S LOCK is turned off, then retype the password. Pow e r Y our comput er will not turn on ■ Make sure that your power cord is connected correctly to your computer .
68 ww w . gat eway .co m Chapter 6: Tr oubleshooti ng 3 Right-click th e name of the printer you want to be the default printer , then c li c k Set as Default P rinter . ■ Reinstall the print e r driver . See the guide that came with your printer for instructions on installing the printer driver .
69 www .gate wa y .co m Trou bleshooting ■ Make sure that mute contro ls are t u rned off. For more information, see “Adjusting the volume” on page 25 . ■ If you are using extern al speakers, see the speaker setup poster to check your speaker connecti ons.
70 ww w . gat eway .co m Chapter 6: Tr oubleshooti ng.
Ch apter 7 71 Networ k ing Y our C ompute r • Introducing networ king • Creating an Ether net networ k • T esting y our networ k • T roubleshooting your Ether net network.
72 ww w . gat eway .co m Chapter 7: N etworking Your Computer Introduc tion to Netw ork ing An Ethernet network consists of two or mo re computers connected together through an Ethernet cable. This connection type is commo nly used in offices around the world and can be used to build c o mputer networ ks in the home.
73 www .gate wa y .co m Introduction to Networking Example r outer-based E thernet network The following is an exa m ple of an Ethernet n e t w ork. The network is mad e u p of a router , a cable or DSL mod em, your computers, a nd cables connecting ea ch of th ese componen ts.
74 ww w . gat eway .co m Chapter 7: N etworking Your Computer Dete rmining if an Ethernet is already installed on your computers T o determine if Ethernet is already installed on your computer: 1 Click Start , then click Control P anel . The Cont rol Panel wind ow open s.
75 www .gate wa y .co m Creating an Ethernet ne twork Making sure yo ur broadband co nnec tion wo rks Before you change anythi ng about your home setup, make sure that your broadba n d connection is working correc tl y . T o test the connection, log onto the Internet us ing your current setup.
76 ww w . gat eway .co m Chapter 7: N etworking Your Computer C onfiguring the T CP/IP prot ocol A networking protocol is a language computers use to talk to each other . One of several available protocols must be set up on each computer you plan to use on your netw ork.
77 www .gate wa y .co m Creating an Ethernet ne twork 3 Righ t-click Local Area Connection , then click Properties . The Lo cal Area Connection Proper ties dial og box op ens. - OR - If you do not have a LAN connection setup, click Create a new conne ction and follow the instructions in the New Connection W izard.
78 ww w . gat eway .co m Chapter 7: N etworking Your Computer 6 Click the General tab. 7 Click Obtain an IP addr ess automatical ly . 8 Click OK to close the Inter net Proto col (TCP/ IP) Proper ties dialo g box. 9 Click OK to close the Local Are a Connection Pro perties di alog box .
79 www .gate wa y .co m Creating an Ethernet ne twork Setting up a network using a router If you are setting up a network fo r more than two computers and you will be connecting your network to a high-speed Bro adband Internet connection ( c able or DSL modem), we recommend the use of a router .
80 ww w . gat eway .co m Chapter 7: N etworking Your Computer T o set up a network using a router: 1 Plug one end of the power adapter into th e AC connecto r on the router and the other end into a gro unded, 110V electrical outl et. 2 T urn o n your co mputers.
81 www .gate wa y .co m Creating an Ethernet ne twork ■ Router Name and Domain Name - Check with yo ur ISP to see if en tries are required in these fields and, if so, what entries a re required. Normally , leaving the fields blank will work. ■ LAN IP Address - W e recommend that you accept the def a ult s.
82 ww w . gat eway .co m Chapter 7: N etworking Your Computer T esting y our netw ork Now that your home network is set up, log o n to one of y our computers and acc ess a favorite Internet W eb site.
83 www .gate wa y .co m Trouble shooting You r Ethernet networ k T roubleshooting Y our Ethernet netw ork Y ou cannot s ee the other c omputers on your netw ork ■ Make sure that your Ethernet cable is plugged into the Ethernet jack on your computer .
84 ww w . gat eway .co m Chapter 7: N etworking Your Computer.
App endi x A 85 Safety , R egulator y , and Legal Inf ormati on • Saf ety in f orma tion • Regulator y statements • Notices.
86 ww w . gat eway .co m Appen dix A: Safety, Reg ulatory, and Legal Informa tion Impor tant saf et y inf ormation Y our Gateway system is designed and t ested to meet the latest st andards for safety of infor mation technology equipment.
87 www .gate wa y .co m Regulat or y co mpliance s t a temen ts United Sta tes of America F ederal Comm unications Commi s sion (FC C) Uninten tional emitter per FC C Part 15 This device ha s been tested and found t o comply with th e limits for a Class B digital device, p ursuant to Part 15 of the F CC ru les.
88 ww w . gat eway .co m Appen dix A: Safety, Reg ulatory, and Legal Informa tion T elecommunica tions per Part 68 of the Code of F ederal Regu lations (CFR 47) (applicable to products fitted with USA modems) Y our modem complies with Part 68 of the Code of Fed eral Regulations (CFR 47) rules.
89 www .gate wa y .co m Repairs to certifi ed equipment should be made by an authorized Canadian maintenanc e facil ity designated by the supplier . Any rep airs or alterations mad e by the user to this equipment, or equipment malfunctions, may give the telecommunicati o ns company cause to request the user to disconnect the equipment .
90 ww w . gat eway .co m Appen dix A: Safety, Reg ulatory, and Legal Informa tion Wa r n i n g When ins talling or real igning an outsid e antenna system , ext reme care sho uld be taken to keep f rom touching suc h power li nes or circuit s. Contact wi th them could be f atal.
91 www .gate wa y .co m En vironmen tal information The product you have p u r chased contains extracted natu ral resources that have been used in the manu facturing process. This pr o duct may co ntain substances known t o be hazardou s to the envir onment or to human health.
92 ww w . gat eway .co m Appen dix A: Safety, Reg ulatory, and Legal Informa tion Noti c es Copyright © 2005 Ga teway , Inc. All Rights Reserved Gateway , Inc. 7565 Ir vine Center Drive Irvine, C A 9261 8 USA This publicatio n is p r o tect ed by copyright and al l rights are reserved.
93 www .gate wa y .co m Inde x A AC power connector 9 accessories 13 safety precautions 86 activity indicators See ind icat ors application key 22 , 23 arrow keys 22 , 23 audio audio in jack 9 front s.
94 ww w . gat eway .co m headphone 9 i.Link 7 , 9 , 26 IEEE 1394 7 , 9 , 26 keyboard 7 , 9 line in 9 line out 9 micro phone 7 , 9 monitor 9 , 10 mouse 7 , 9 network 10 parallel 9 power 9 power cord 9 .
95 www .gate wa y .co m Ethernet network creating 74 external au dio jack 9 F Fast Ethernet 72 faxes troubleshooting 63 files troubleshooting 58 finding Help and Su pport topics 3 specifications 12 Fi.
96 ww w . gat eway .co m L label Mic rosoft Certific ate of A uthent icity 11 LAN IP Address 81 laser printer 13 LCD pan el troubleshooting 58 , 64 lights See ind icat ors line in jack 9 line out jack.
97 www .gate wa y .co m Plug and Play devices IEEE 1394 support for 26 USB supp ort for 26 port s See conn ections power button 7 connecto r 9 Hibernate m ode 7 indicator 7 source problems 18 Stand by.
98 ww w . gat eway .co m S-Video (TV) o ut jack 10 system battery replacing 50 system restore 40 T tape backup d rive 13 TCP/IP protocol configuring 76 techni cal support 12 testing network 82 thumbsc.
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MAN 4350 USR GDE R0 07/05.
デバイスGateway E4350の購入後に（又は購入する前であっても）重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります：
Gateway E4350をまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはGateway E4350の技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Gateway E4350の取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Gateway E4350で得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Gateway E4350を既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はGateway E4350の不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Gateway E4350に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちGateway E4350デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。
