IntelメーカーSR2500ALの使用説明書/サービス説明書
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Intel ® Ser ver System SR2500AL User’ s Guide A Guide f or T echnical ly Qual ified Assemble rs of In tel® Identifie d Subassemblie s/ Produ cts Intel Ord er Number D3 1969-004.
ii Intel® Server System SR2500AL User’s Guide Disclaimer Information in this document is provided in connection wit h Intel® products. No license, e xpress or implied, b y estoppel or otherwise, to any intellectual proper ty rights is granted by this document.
Safety Inf ormation Impor tant Safety Instructions Read all caution and safety statements in th is docu ment before performing any of the instructions. See also Intel Server Boards an d Server Chassis Safety Information on the Intel ® Deployment Assistant CD and/or at http://support.
iv Intel® Server System SR2500AL User’s Guide 重要安全指导 在执行任何指令之前, 请阅读本文档中的 所有注意事项及安全声明 。 和/或 http://su pport.
Intel® Server System SR2500AL User’s Guide v Wa r n i n g s Heed safety instructions: Before working with your se rver product, whether you are using this gui de or any other resource as a reference, pay close a ttention to the safety instructions.
vi Intel® Server System SR2500AL User’s Guide.
Preface About this Manu al Thank you for purchasing and using the Intel ® Server System SR2500ALLX and/or the Intel ® Server System SR2500ALBRP. This manual is written for system technician s who are responsible for troubleshooting, upgrading, and repairing this server sy stem.
viii Intel® Server System SR2500AL User’s Guide Pr oduct Contents The Intel ® Server System SR2500ALLX and/or the Intel ® Server System SR2500ALBRP ships with the Intel ® Server Board S5000P AL. For furt her information, see the Intel ® Server Board S5000P AL Use r ’ s Guide.
Intel® Server System SR2500AL User’s Guide ix Intel ® Server System SR2500ALBRP/SR2500ALBRPR Contents Y our Intel ® Server System SR2500ALBRP/SR250 0ALBRP R ships w ith the followi ng items: • .
x Intel® Server System SR2500AL User’s Guide.
Intel® Server System SR2500AL User’s Guide xi T able of Contents Safety Information ......... ................. ................................ ................. ................ .......... iii Important Safety Instructions .......................
xii Intel® Server System SR2500AL User’s Guide Removing the Front Bezel ......................................................................... .................. 29 Installing the Front Bezel .....................................................
Intel® Server System SR2500AL User’s Guide xiii Installing the Mid-plane Board ................................................................ ..................... 72 Replacing the Backplane .......................................................
xiv Intel® Server System SR2500AL User’s Guide Resetting the System ........................................................ ................................................ 11 1 Problems following Initial System Installation ......................
Intel® Server System SR2500AL User’s Guide xv Regulated Specified Components .......................................................... ................... 147 End-of-Life / Product Recyc ling ................. .....................................
xvi Intel® Server System SR2500AL User’s Guide Avertissements sur l’accés au systéme .................................................................... 178 Avertissements sur le montage en rack .......................................... .....
Intel® Server System SR2500AL User’s Guide xvii List of Figures Figure 1. Intel ® Integrated Server System SR2500AL .............................................................. 3 Figure 2. ChassisComponents ......................................
xviii Intel® Server System SR2500AL User’s Guide Figure 42. Installing Filler Blank into the Server System ........................................................ 51 Figure 43. Removing Tape Drive F iller P anel from the Server System ............
Intel® Server System SR2500AL User’s Guide xix Figure 88. Installing a Fan in to the Fixed Fan Module ................................................... ......... 98 Figure 89. Installing the Rack Handle ...........................................
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Intel® Server System SR2500AL User’s Guide xxi List of T ables Table 1. Server System Refe rences ............................................. ............................................ 1 Table 2. Intel ® Server System SR2500ALLX and/or the Intel ® Server System SR2500ALBRP Feature Summary .
xxii Intel® Server System SR2500AL User’s Guide.
1 Ser ver System References Four produ ct codes are associated with the Intel® Server System SR2500AL: • SR2500ALLX • SR2500ALBRP • SR2500ALLXR • SR2500ALBRPR Unless noted otherwise, all refe rences to the Intel® Server System SR2500AL refer to all four product codes.
2 Intel® Server System SR2500AL User’s Guide If yo u just receiv ed this product and need to install it Intel ® Integrated Server System SR2500AL Quick Start User's Guide F ound: in the produ.
2 Ser ver System Features This chapter briefly describes the main feat ures of the serv er system. Th is chapter provides illustrations of the pr oduct, a list of the server sy stem features, and diagrams showing the location of import ant componen ts and connections on the server system.
4 Intel® Server System SR2500AL User’s Guide Ta b l e 2 summarizes the feature s of the server system. T a ble 2. Intel ® Server System SR2500ALLX and/or the Intel ® Server System SR2500ALBRP Feature Summary Feature Description Dimensions • 3.44 inches (87.
Intel® Server System SR2500AL User’s Guide 5 Hard Drives • Five hot-s wap SA T A / SAS dri ves • Drive ba y f or sixth hot-sw ap SA T A / SAS drive or a 3.
6 Intel® Server System SR2500AL User’s Guide Chassis Component Identification This section helps you identify the components of your server system. If you are near the system, you can also use the Quick Reference Label provide d on the inside of the chassis cover to assist in id entifying components.
Intel® Server System SR2500AL User’s Guide 7 Server Board Connector and Component Locations TP02071 M N O L J K V U S T R W Q P PP MM LL KK II HH GG FF EE DD CC BB AA Z Y X B A E D F H G C I NN OO .
8 Intel® Server System SR2500AL User’s Guide Figure 3. Server Boar d Connector and Component Locations A. BIOS Bank Select Jumper B. Intel ® 6321ESB IO Controller Hub C. I/O Expansion Module Connector D . POST Code Diagno stic LEDs E. Intel ® Adaptive Slot - Full Height F .
Intel® Server System SR2500AL User’s Guide 9 Configuration J u mper s Figure 4. BIOS Select J umper Jumper Name Jumper Purpose BIOS Select If pins 1-2 are jumpered, the BIOS in the lower bank will be se lected on the next reset. These pins should be jumpered on 2-3 for normal operation.
10 Intel® Server System SR2500AL User’s Guide Figure 5. Reco very Ju mpers Jumper Name Jumper Purpose CMOS Clear If pins 2-3 are jumpered, the CMOS settings will be cleared on the next reset. These pins should be jump ered on 1-2 for normal operation.
Intel® Server System SR2500AL User’s Guide 11 Intel ® Light Guided Dia gnostics The server board contains diagnostic LEDs to help you identify failed and failing components, and to help you identify the se rver from among several servers.
12 Intel® Server System SR2500AL User’s Guide Bac k P anel Connector s Figure 7. Bac k P anel Connector s A. Mouse B. K eyboard C. Serial P or t B (RJ45) D .
Intel® Server System SR2500AL User’s Guide 13 The NIC LEDs at the right and left of each NIC provide the following information. RAID Suppor t The server system provides an embedd ed SA T A controller that support s both 1.5 and 3.0 Gbps data transfer rates.
14 Intel® Server System SR2500AL User’s Guide SAS/SA T A Mid-Planes The mid-plane serves as the primary inte rface between the server board, hot-swap backplane, and contro l panel. T wo midplanes are offered for this system: a passive SA T A (data cables required), and an active SAS/ SA T A RAID (no data cables required).
Intel® Server System SR2500AL User’s Guide 15 Figure 9. Active SAS/SA T A Mid-Plane Components A. RAID Batter y Connector F . F an 4 P ow er B. Mid-plane P ow er Connector G. F an 3 P ower C. F an 6 P ower H. F an 2 P ower D . Fan 5 P ower I. F an 1 Po wer E.
16 Intel® Server System SR2500AL User’s Guide Hot-Swap SAS/SA T A Bac kplane The backplane serves as an interface betwee n the mid-plane board and the system drives . The following diagrams show the location for each connector found on the backplane.
Intel® Server System SR2500AL User’s Guide 17 Figure 11. Hot-Swap SAS/SA T A Backplane Component s (Rear View) AF000044 A B C D E A. Fle x Ba y P ower D . Backplane P ow er B. Flex Ba y Data E. Data Connectors (one for the fle x bay and one for the mid-plane) C.
18 Intel® Server System SR2500AL User’s Guide Fr ont of Server System Standar d Contr ol P anel The diagram below shows the features availabl e on the standard control panel. Another option is the Intel ® Local Control Panel, which is discussed next.
Intel® Server System SR2500AL User’s Guide 19 Figure 12. Standar d Contro l P anel Intel ® Local Contr ol P anel The diagram belo w shows the fe atures available on the Intel ® Local Control Panel. I. Reset Button Reboots an d initializes the system.
20 Intel® Server System SR2500AL User’s Guide Figure 13. Intel ® Local Contr ol P anel Bezels The optional front bezels prov ide a snap-on design that allows for maximum airflow through the server chassis. T wo bezels are available. One fits a system that has the standard control panel insta lled.
Intel® Server System SR2500AL User’s Guide 21 Rear of Server System Figure 14. Server System Bac k A. Low Profile Add-in Card Slots I. USB 6 B. Full Height PCI Add-in Card Slots J. USB 5 C. Upper P ow er Supply Module K. Video D . Upper Po wer Receptacle L.
22 Intel® Server System SR2500AL User’s Guide P eripheral Devices The server system provides locations and hardware for installing hard drives, a USB floppy drive, CD-ROM drive, or DVD-ROM drive. The drives must be purchased separately . The following figur e shows the available options.
Intel® Server System SR2500AL User’s Guide 23 Slimline Optical Drive Carrier The slimline optical drive carrier can be used with an optional optical drive. One slimline carrier is included with your server system; the optical drive must be purchased separately .
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3 Har dware Installations and Upgrades Bef ore Y ou Begin Before working with your serv er product, pay close attention to th e “Safety Information” at the beginning of this man ual.
26 Intel® Server System SR2500AL User’s Guide Fixed Brac ket Rack Mount Installation 1. Fully extend a rail assembly; the finger tab for the extension lock is revealed. 2. Press the finger tab and slide the inside rail from the middle rail until it completely separates.
Intel® Server System SR2500AL User’s Guide 27 22. Fully extend the left and right rails un til the extension locks have engaged and the rails will not push back in. The rail syst em is now ready to receive the chassis. Caution: Lifting and placing the chassi s in the rails is a two-p erson job.
28 Intel® Server System SR2500AL User’s Guide 1 1. Slide the server chassis all the way into the rack. 12. Use the rack screws (#10-32 x 3/4) to se cure the chassis and rack handles into the rack. T ool-less Rail Rack Mount Servicing 1. T o service the system, pull the system out from the rack.
Intel® Server System SR2500AL User’s Guide 29 Remo ving the Fr ont Bezel Use the steps below if your sy stem includes a front bezel. 1. Unlock the bezel. 2. Disconnect any cables attached to the control panel. 3. Pull the bezel from the server sys tem.
30 Intel® Server System SR2500AL User’s Guide Installing the Fr ont Bezel Use the steps below if your system includes either the standard fro nt bezel or the front bezel for the Intel ® Local Control Panel.
Intel® Server System SR2500AL User’s Guide 31 1. Obs erve the safety and ESD precautions at the beginning of this book. See “Safety Information” . 2. Turn of f all peripheral device s connected to the server . T urn off the server . 3. Disconnect the AC power cord(s).
32 Intel® Server System SR2500AL User’s Guide Figure 21. Installing the Server System Co ver Remo ving and Installing the Pr ocessor Air Duct Always operate your server system with the pr ocessor air duct in place. The air duct is required for proper airflow within the server system.
Intel® Server System SR2500AL User’s Guide 33 Figure 22. Remo ving the Pr ocessor Air Duct TP02131.
34 Intel® Server System SR2500AL User’s Guide Installing the Pr ocessor Air Duct 1. Observe the safety and ESD precautions at the beginning of this book. See " “Safety Information” . 2. Po wer down the server and unplug all perip heral devices and the AC power cable(s).
Intel® Server System SR2500AL User’s Guide 35 Figure 24. Installing the Pr ocessor Air Duct Installing and Remo ving Memory The silkscreen on the board for the DIMMs displays DIMM A1, DIMM A2, DIMM B1, DIMM B2, DIMM C1, DIMM C2, DIMM D1 an d DIMM D2 starting from the center of the board.
36 Intel® Server System SR2500AL User’s Guide Figure 25. Installing the Memory 6. Make sure the clips at either end of the DIMM socket(s) are pushed outward to the open position (see letter “A ” in the figure above). 7. Holding the DIMM by the edges, re move it from its anti-static package.
Intel® Server System SR2500AL User’s Guide 37 1 1 . Replace the server's cover and reco nnect the AC power cord(s). See the documentation that came with your server chassis for in structions on installing the server's cover . Remo ving DIMMs T o remove a DIMM, follow these steps: 1.
38 Intel® Server System SR2500AL User’s Guide 3. Disconnect the AC power cord(s) from the server . 4. Remove the server's cover . See the do cumentation that came with your server chassis for instructions on removing the server's cover . 5.
Intel® Server System SR2500AL User’s Guide 39 Figure 28. Remo ving the Soc ket Co ver 9. Lower the CPU load pla te and lo wer the socket lever completely . Installing the Heat Sink(s) The heat sink has Thermal Interface Materi al (TIM) located on the bottom of it.
40 Intel® Server System SR2500AL User’s Guide 4. Reinstall and reconnect any parts you remov ed or disconnected to reach the processor sockets. 5. Replac e the server's cover and reco nnect the AC power cord(s). See the documentation that came with your server chassis for instructio ns on installing the server's cover .
Intel® Server System SR2500AL User’s Guide 41 Remo ving the Small Air Baffle 1. Obs erve the safety and ESD precautions at the beginning of this book. See “Safety Information” . 2. Power down the se rver and unp lug a ll peripheral devices and the AC po wer cable(s).
42 Intel® Server System SR2500AL User’s Guide Figure 31. Installing the Small Air Baffle 3. Install the server system cover . For instructions, see “Installing the Server System Cover” . 4. Plug all pe ripheral devices and the AC power cable(s) into the server .
Intel® Server System SR2500AL User’s Guide 43 5. Pull up on the air baffle to remove it. S ee the figure below . Y ou may need to remove or hold cables out of the way .
44 Intel® Server System SR2500AL User’s Guide Figure 33. Installing the Lar ge Air Baffle 3. Install the server system cover . For instructions, see “Installing the Server System Cover” . 4. Plug all pe ripheral devices and the AC power cable(s) into the server .
Intel® Server System SR2500AL User’s Guide 45 3. Pull out on the black lever and slide the carrier from the server system. See letter "B" in the figure below .
46 Intel® Server System SR2500AL User’s Guide Figure 36. Installing Har d Drive into Carrier 9. W ith the black lever in th e fully open positio n, slide the drive assembly into the server system. The green latch at the front of the drive carrier must be to the right.
Intel® Server System SR2500AL User’s Guide 47 Remo ving a SAS or SA T A Hot-s wap Hard Disk Drive 1. Remove the front bezel if it is installed. For instructions, see “Removing the Front Bezel” . 2. Press in on the green latch at th e front of the hard drive carrier .
48 Intel® Server System SR2500AL User’s Guide Installing a Slimline Optical Drive or Internal USB Flopp y 1. Observe the safety and ESD precaution s at the beginning of this book. See “Safety Information” . 2. Po wer down the server and unplug all perip heral devices and the AC power cable(s).
Intel® Server System SR2500AL User’s Guide 49 Figure 39. Installing an Optical Drive Assemb ly into the Server System 14. Install the server system cover . For instructions, see “Installing the Server System Cover” . 15. (Optional) Install the front bezel.
50 Intel® Server System SR2500AL User’s Guide Figure 40. Remo ving the Slimline Optical Drive Assembl y fr om the Server System 7. Press downward on the side of the tray (see letter “A”) and disengage the drive from the two metal tabs on the opposite side of the tray (see letter “B”).
Intel® Server System SR2500AL User’s Guide 51 9. If no device will be insta lled in this location, instal l a filler bl ank as shown in Figure 42 . Figure 42. Installing Filler Blank into the Server System 10. Install the server system cover . For instructions, see “Installing the Server System Cover” .
52 Intel® Server System SR2500AL User’s Guide 4. Remove the server system cover . For instructions, see “Removing the System Cover” . 5. Remove the tape drive filler panel fro m the server system by usin g a long screwdriver to push it out from the inside of the server system.
Intel® Server System SR2500AL User’s Guide 53 7. Attach the tape drive to the tape drive ca rrier kit using the four screws that were included with the tape driv e kit.
54 Intel® Server System SR2500AL User’s Guide 9. See the documentation that came with yo ur ta pe drive for data cable co nnection information. 10. Connect the 4- pin tape power cable to th e tape drive. 1 1. Install the server system cover . For instructions, see “Installing the Server System Cover” .
Intel® Server System SR2500AL User’s Guide 55 6. The sixth hard drive kit comes with a power cable and two SA T A cables. Cabling for the sixth hard drive varies depend ing on which mid-plane y ou have in your system. If you have an active m id-plane in your system, go to step 7 for cabling instructions.
56 Intel® Server System SR2500AL User’s Guide 8. If you have a passive mid-plan e installed in your system, install the power cable to the backplane and the sixth HDD board (see letter “A”).
Intel® Server System SR2500AL User’s Guide 57 Filling Empty Server System Bays A filler panel, drive blank, or empty drive ca rrier must be installe d into an empty drive bay . T o access the drive bays, remove the front bezel if it is installed. For instructions, see “Removing the Front Bezel” .
58 Intel® Server System SR2500AL User’s Guide 3. Remove the server system cover . For instructions, see “Removing the System Cover” . 4. Remove the processor air duct by lifting straight up. 5. Disconnect any ca bles atta ched to any add-in cards.
Intel® Server System SR2500AL User’s Guide 59 Installing the PCI Riser Assembl y 1. Lower the riser assembly in to place (see letter “A”). 2. Align the three hooks in the riser assembly with the matc hing slots at the back of the server system (see letter “B”).
60 Intel® Server System SR2500AL User’s Guide Replacing a PCI Riser Car d Caution: PCI riser connectors ar e NOT hot swappable. Befor e r emov ing or r eplacing the riser connector , you must first.
Intel® Server System SR2500AL User’s Guide 61 Figure 53. Remo ving the PCI Riser Ca rd fr om the Server System (Full Height Side) 10. Install the replacement riser connector , if desired. For instructions, see “Installing PCI Riser Card into the Server System” .
62 Intel® Server System SR2500AL User’s Guide Installing a PCI Riser Car d 1. Observe the safety and ESD precaution s at the beginning of this book. See “Safety Information” . 2. Po wer down the server and unplug all perip heral devices and the AC power cable(s).
Intel® Server System SR2500AL User’s Guide 63 12. Install the PCI add-in card(s) if desired. For instructions, see “Installing a PCI Add- in Card” . 13. Install the PCI riser assembly into the server system. For instructions, see “Installing the PCI Riser Assembly” .
64 Intel® Server System SR2500AL User’s Guide Figure 55. Installing a Full Height Ad d-In Car d 10. Close both retention clips. Note: Make sur e that all empty add-in ca r d slots have filler panels installed. 1 1. Install the PCI riser assembly into th e server system.
Intel® Server System SR2500AL User’s Guide 65 6. Open the rear retention clip by pushing the blue slide upward and rot ating clip to the fully open position (see letter “A”). 7. Open the front retention clip by rota ting 90 degrees outward (see letter “B”).
66 Intel® Server System SR2500AL User’s Guide Installing and Remo ving the I/O Expansion Module(s) Installing the I/O Expansion Module(s) 1. Observe the safety and ESD precaution s at the beginning of this book. See “Safety Information” . 2. Po wer down the server and unplug all perip heral devices and the AC power cable(s).
Intel® Server System SR2500AL User’s Guide 67 Remo ving the I/O Expansion Module(s) 1. Obs erve the safety and ESD precautions at the beginning of this book. See “Safety Information” . 2. Power down the se rver and unp lug a ll peripheral devices and the AC po wer cable(s).
68 Intel® Server System SR2500AL User’s Guide Installing and Remo ving the Intel ® Remote Management Module and the Intel ® RMM NIC Installing the Intel ® RMM and Intel ® RMM NIC 1. Observe the safety and ESD precaution s at the beginning of this book.
Intel® Server System SR2500AL User’s Guide 69 1. Attach the Intel ® RMM board to the server board connector and snap the standoff into the matching hole on the server bo ard (see letter “F” in the following figure). Figure 59. Installing the Intel ® RMM and the Intel ® RMM NIC Module to the Server System 2.
70 Intel® Server System SR2500AL User’s Guide Remo ving the Intel ® RMM and Intel ® RMM NIC 1. Observe the safety and ESD precaution s at the beginning of this book. See “Safety Information” . 2. Po wer down the server and unplug all perip heral devices and the AC power cable(s).
Intel® Server System SR2500AL User’s Guide 71 Replacing the Mid-plane Boar d The instructions below describe ho w to replace the mid-plane board. Remo ving the Mid-plane Boar d 1. Obs erve the safety and ESD precautions at the beginning of this book.
72 Intel® Server System SR2500AL User’s Guide 8. Lift the mid-plane board over the retention pins (see letter “B” in the figure below) and out of the server system. Figure 62. Remo ving the Mid-plane fr om the Server System Installing the Mid-plane Boar d 1.
Intel® Server System SR2500AL User’s Guide 73 Figure 63. Installing the Mid-plane into the Server System 6. Conne ct cables as necessary to the mid-plane board.
74 Intel® Server System SR2500AL User’s Guide 9. Install the server system cover . For instructions, see “Installing the Server System Cover” . 10. Plug all peripheral devices and the AC power cable(s) into the server . Replacing the Bac k plane The instructions below describe how to replace the backplane.
Intel® Server System SR2500AL User’s Guide 75 Figure 65. Remo ving the Bac kplane fr om the Server System AF000016.
76 Intel® Server System SR2500AL User’s Guide Installing the Bac kplane 1. Observe the safety and ESD precaution s at the beginning of this book. See “Safety Information” . 2. Po wer down the server and unplug all perip heral devices and the AC power cable(s).
Intel® Server System SR2500AL User’s Guide 77 10. Connect necess ary cables to the backplane. 1 1. Install the server system cover . For instructions, see “Installing the Server System Cover” . 12. Plug all peripheral devices and the AC power cable(s) into the server .
78 Intel® Server System SR2500AL User’s Guide 7. Install the large air baf f le. For instructions, see “Installing the Large Air Baf fle” . 8. Install the server system cover . For instructions, see “Installing the Server System Cover” . 9.
Intel® Server System SR2500AL User’s Guide 79 Installing and Remo ving the RAID Battery Bac k up Unit (BBU) Installing the RAID Battery Backup Unit 1. Obs erve the safety and ESD precautions at the beginning of this book. See “Safety Information” .
80 Intel® Server System SR2500AL User’s Guide 9. Plug all pe ripheral devices and the AC power cable(s) into the server . Remo ving the RAID Battery Backup Unit 1. Observe the safety and ESD precaution s at the beginning of this book. See “Safety Information” .
Intel® Server System SR2500AL User’s Guide 81 Installing and Remo ving the Server Boar d Installing the Server Board 1. Obs erve the safety and ESD precautions at the beginning of this book. See “Safety Information” . 2. Power down the se rver and unp lug a ll peripheral devices and the AC po wer cable(s).
82 Intel® Server System SR2500AL User’s Guide 1 1. Connect all power cables to the server board. 12. Install memory . For instructions, see “Installing DIM Ms” . 13. Install processor(s). For instructions, see “Installing the Processor” . 14.
Intel® Server System SR2500AL User’s Guide 83 13. Remove the six screws from the server bo ard (see lett er “A”) and lift the server board from the server system (see letter “B”). Figure 72. Remo ving the Server Board 14. Replace the server boar d.
84 Intel® Server System SR2500AL User’s Guide Replacing the Bac k up Battery The lithium batte ry on the server board powers the R TC for up to 10 years in the abs ence of power . When the battery starts to weaken, it loses voltage, and the server settings stored in CMOS RAM in the R TC (for example, the date and time) may be wrong.
Intel® Server System SR2500AL User’s Guide 85 1. Observe the safety and ESD precautions in “Safety Information” . 2. Turn of f all peripheral device s connected to the server . T urn off the server . 3. Disconnect the AC power cord(s) from the server .
86 Intel® Server System SR2500AL User’s Guide Replacing the P o wer Supply Caution: The power supply is only ho t-swappable if you have a r edundant system with two power supplies installed.
Intel® Server System SR2500AL User’s Guide 87 Figure 75. Remo ving P ower Suppl y Module fr om the Server System 6. Insert the replacement power supply m odule into the powe r supply cage until it clicks into place. Figure 76. Installing P ower Suppl y Module into the Server System 7.
88 Intel® Server System SR2500AL User’s Guide Replacing the P o wer Distribution Module T o replace the power distribution m odu le, use the following instructions. 1. Observe the safety and ESD precaution s at the beginning of this book. See “Safety Information” .
Intel® Server System SR2500AL User’s Guide 89 12. Connect all power cables to the server board. 13. Install the fan module a ssembly . For instructions, see “Replacing a Fan Module” . 14. Install the larg e air baffle. For instructions, see “Installing the Lar ge Air Baf fle” .
90 Intel® Server System SR2500AL User’s Guide 5. Press the latch at the back of the contro l panel (see letter “A” in the figure below). 6. Slide the control panel out through the front of the server system (see letter “B” in the figure below).
Intel® Server System SR2500AL User’s Guide 91 8. Insta ll the server system cover . For instructions, see “Installing the Server System Cover” . 9. (Optional) Install the front bezel. For instructions, see “Installing the Front Bezel” . 10.
92 Intel® Server System SR2500AL User’s Guide 10. Remove the fan module assembly b y releasing the blue retention mechanism (see letter “A” in the figure below), sliding the assembly to the left (see letter “B”), and lifting the assembly off of the standof f an d out of the system (see letter “C”).
Intel® Server System SR2500AL User’s Guide 93 14. Install the bridge board. For ins tructions, see Figure 64 “Installing the Bridge Board into the Server System” on page -73 . 15. Install the optical drive ca ble (optional). 16. Install the PCI riser asse mbly .
94 Intel® Server System SR2500AL User’s Guide 10. Remove the fan module asse mbly by pull ing the blue retentio n mechanism towards the middle fan (see letter “A” in the figu re below) and slidin g the assembly to the left (see letter “B” in), an d lifting the assembl y off of the standof f and out of the system (see letter “C”).
Intel® Server System SR2500AL User’s Guide 95 12. Connect the fan cables to the mid-plane. 13. Install the larg e air baffle. For instructions, see “Installing the Lar ge Air Baf fle” . 14. Install the bridge board. For ins tructions, see Figure 64 “Installing the Bridge Board into the Server System” on page -73 .
96 Intel® Server System SR2500AL User’s Guide Figure 85. Remo ving a F an fr om the Redundant F an Module 4. Position the replacement fan so the connecto r on the fan is at the right and pointing down. Note: Fan location s 1, 2, 3, and 4 use 80mm fans.
Intel® Server System SR2500AL User’s Guide 97 6. Insta ll the server system cover . For instructions, see “Installing the Server System Cover” .
98 Intel® Server System SR2500AL User’s Guide Figure 88. Installing a F an into the Fix ed Fan Module 8. Install the fan module asse mbly . For instructions, see “Repla cing a Fan Module” . 9. Install the server system cover . For instructions, see “Installing the Server System Cover” .
Intel® Server System SR2500AL User’s Guide 99 Figure 89. Installing the Rac k Handle 6. Insta ll the server system cover . For instructions, see “Installing the Server System Cover” . 7. Install the front bezel. For instructions, see “Installing the Front Bezel” .
100 Intel® Server System SR2500AL User’s Guide Figure 90. Remo ving the Rac k Handle 6. Install the server system cover . For instructions, see “Installing the Server System Cover” . 7. Plug all pe ripheral devices and the AC power cable(s) into the server .
4 Ser ver Utilities Using the BIOS Setup Utility This section describes the BIOS Setup Utility options, which is used to change server configuration defau lts.
102 Intel® Server System SR2500AL User’s Guide “Setup Menu Key Use” describes the keyboard commands you can use in the BIOS Setup menus. T able 4. S etu p Me nu Key U se Ke y to Press Description <F1> Pressing <F1> on any menu in vok es the general help window .
Intel® Server System SR2500AL User’s Guide 103 Upgrading the BIOS The upgrade utility allows you to upgrade the BIOS in fl ash me mory . The code and data in the upgrade file in clude the following: • On-board system BIOS, in cluding the recovery code , BIOS Setup Utility , and strings.
104 Intel® Server System SR2500AL User’s Guide Obtaining the Upgr ade Download the BIOS image file to a tem porary folder on your hard drive. See “Server System References” for a link to the update software.
Intel® Server System SR2500AL User’s Guide 105 Figure 91. Clear P asswor d Jumper 4. W ait five seconds. 5. Return the Password Clear jumper to the Password Clear Protect position, covering pins 1 and 2. 6. Close the server chassis. 7. Reconnec t the AC power and power up the server .
106 Intel® Server System SR2500AL User’s Guide Figure 92. Clear CMOS J umper 4. W ait five seconds. 5. Return the CMOS Clear jumper to the CMOS Clear by BMC location, covering pins 1 and 2. 6. Close the server chassis. 7. Reconnect the AC power and power up the system.
Appendix A: T echnical Ref e rence Cable Routing When you add o r remove components from your server system, make sure y our cables are routed correctly before reinst alling the server system cover . Use caution to make sure no cables or wires are pinched and th at the airflow from the fans is not blocked.
108 Intel® Server System SR2500AL User’s Guide F an Connections Use the figures below to determ ine the proper fan connections. Figure 94. Connecting the Non-redundant F an P ower Cab les to the P assive Mid-plane Board Figure 95.
Intel® Server System SR2500AL User’s Guide 109 750W Single P o wer Suppl y Input V oltages • 100-127V at 50/60 Hz; 12 A ma x. • 200-240V at 50/60 Hz; 6 A max. 750W Single P o wer Suppl y Output V oltages The table below lists the total wattage available from the power subsystem for each voltage.
110 Intel® Server System SR2500AL User’s Guide System En vir onmental Specifications T ab le 6. System En vironmental Specifications T emperature Non-operating Operating -40 ° to 70 °C . 10 ° to 35 °C; derated 0.5 °C for e very 1000 ft (305 m) to a maximum of 10,000 ft.
Appendix B: T r oubleshooting This chapter helps you identify and solve pr oblems that might occur while you are using the system. For any issue, first ensure you are using the la test firmware and file s. Firmware upgrades include updates for BIOS, t he Baseboard Management Controller (BMC), and th e hot- swap controller (HSC).
112 Intel® Server System SR2500AL User’s Guide Pr ob lems f ollowing Initial System Installation Problems that occur at initial system startup are usually ca used by an incorrect installation or configuration. Hardware failure is a less frequent cause.
Intel® Server System SR2500AL User’s Guide 113 Caution: T urn off devices before disconnecting cables : Befor e disconnecting an y peripheral cables fr om the system, turn off the system and any external peripheral devi ces. Failur e to do so can cause permanent damage to the syst em and/or the peripheral devices.
114 Intel® Server System SR2500AL User’s Guide • System cooling fan s do not rotate. • Diskette drive activity light does not light. • Hard disk drive activity light does not light. • CD-ROM drive activity light does not light. • There are problems with application software.
Intel® Server System SR2500AL User’s Guide 115 • Are the brightness and cont rast controls on the video monitor properly adjusted? • Is the video monitor si gnal cable properly installed? • D.
116 Intel® Server System SR2500AL User’s Guide • Is the power-on light lit? If not, see “Power Light Does Not Light” . • If your system has LED lights for the fans , is one or more of these.
Intel® Server System SR2500AL User’s Guide 117 • Make sure the driver is loaded and the protocols are bound. • Make sure the hub port is configured for the same duplex mode as the network controller . • Make sure the correct networ king software is installed.
118 Intel® Server System SR2500AL User’s Guide System Boots when Installing PCI Car d System Management features require full-time "standby" powe r .
Intel® Server System SR2500AL User’s Guide 119 include a flick ering video display , unexpected system reboots, and the system not responding to user commands. Note: Random err ors in data files: If you ar e getting random err ors in your data files, they may be getting corrupted by voltage spikes on your power line.
120 Intel® Server System SR2500AL User’s Guide LED Inf ormation The Intel ® Server Board S5000P AL includes LEDs that can aid in troubleshooting your system. A table of these LEDs with a de scription of thei r use is listed below . BIOS POST Beep Codes The table below lists the POST error beep code s.
Intel® Server System SR2500AL User’s Guide 121 In addition to the beep codes above, additio nal beep codes are provided if an Intel ® Remote Management Mod ule is installed. The Intel ® Remote Management Module provides the following additional beep codes.
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Appendix C: Intel ® Serv er Issue Repor t Form Note: An on-line / automatic submission version of this form is available at http:// support.intel.com/support/motherboar ds/server/ chassis/SR2500/. For the fastest service, please submit your form via the Internet.
124 Intel® Server System SR2500AL User’s Guide DIMM Configuration DIMM A1 MB and V endor / part number: __________ _____________ ___________ DIMM A2 MB and V endor / part number: __________ _______.
Intel® Server System SR2500AL User’s Guide 125 Hard Driv e Inf or mation Management Inf or mation On-Board Platform Instru mentation only __________________ _____________ ____ Intel ® Remote Manag.
126 Intel® Server System SR2500AL User’s Guide Complete Prob lem Description In the space below , provide a complete desc ription of the steps used to repro duce the problem or a comp lete description of where the problem can be fou nd. Please also include any details on troubleshooting already done.
Appendix D: LED Decoder During the system boot process, BIOS executes a number of platform configuration processes, each of which is assigned a specific hex POST code number . As each configuration routine is star ted, BIOS will display the gi ven POST code to the POST Code Diagnostic LEDs found on th e back edge of the serv er board.
128 Intel® Server System SR2500AL User’s Guide Figure 96. Diagnostic LED Placeme nt Diagram LSB MSB Back edge of server board USB Po rt USB Po rt Diagnostic LEDs T able 12.
Intel® Server System SR2500AL User’s Guide 129 PCI Bus 0x50h OFF R OFF R Enumer ating PCI busses 0x51h OFF R OFF A Allocating resources to PCI busses 0x52h OFF R G R Hot Plug PCI controller initial.
130 Intel® Server System SR2500AL User’s Guide 0x93h R OFF G A Enabling the ke yboard 0x94h R G OFF R Clea ring keyboard input buff er 0x95h R G OFF A In structing ke yboard controller to run Self .
Intel® Server System SR2500AL User’s Guide 131 0XD A A R G R T r ying boot device selection 0xDB A R G A T r ying boot dev ice selection 0xDC A A OFF R T rying boot dev ice selection 0xDE A A G R T.
132 Intel® Server System SR2500AL User’s Guide 0xF Ah A R A R Ope rating system has requested the system to reset (ResetSystem () has been called) Pre-EFI Initiali zation Module (PEI M) / Recovery .
Appendix E: Getting Help Wo r l d W i d e W e b http://support.intel.com/support/mot herboards/server /chassis/SR2500. T elephone All calls are billed per incident, levied in local currency at the ap plicable credit card exchange rate plus ap plicable taxes.
134 Intel® Server System SR2500AL User’s Guide In Asia-P acific region Australia .... 1800 649931 Cambodia .. 63 2 636 9797 (via Philippin es) China ......... 800 820 1 100 (toll-free) ................... . 8 621 33104691 (not toll-free) Hong Kong 852 2 844 4456 India .
Intel® Server System SR2500AL User’s Guide 135 Colombia ... Contact A T&T USA at 01 800 91 1 0010. Once connected , dial 800 843 4481 Costa Rica . Contact A T&T USA at 0 800 0 1 14 1 14. Once connected, dial 8 00 843 4481 Ecuador (Andimate) .
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Appendix F: Regulator y and Compliance Inf ormation Pr oduct Regulatory Compliance Wa r n i n g : T o ensure r egulatory compliance, you must adher e to the a ssembly instructions in this guide to ensur e and mainta in compliance with existing pr oduct certifications and appr ovals.
138 Intel® Server System SR2500AL User’s Guide Pr oduct Regulatory Compliance References The following table references Server Chassi s Compliance a nd markings th at may ap pear on the product. Marking s below are typical markings however , may vary or be dif ferent based on how certific ation is obtained.
Intel® Server System SR2500AL User’s Guide 139 CENELEC Europe Low V oltage Directive 93/68/ EEC; EMC Directive 89/ 336/EEC EN55022 (Emissions) EN55024 (Immunity) EN61000-3-2 (Harmonics) EN61000-3-3.
140 Intel® Server System SR2500AL User’s Guide Russia GOST -R Cer tification GOST R 29216- 91 (Emissions) GOST R 50628- 95 (Immunity) Ukraine Ukraine Cer tification None Required T aiwan BSMI CNS13438 R33025 T able 13.
Intel® Server System SR2500AL User’s Guide 141 Electr oma gnetic Compatibility Notices FCC V erification Statement (USA) This device complies with Part 15 of the FCC Rules.
142 Intel® Server System SR2500AL User’s Guide Industry Canada (ICES-003) Cet appareil numérique respec te les limites bruits radioé lectriques applicables aux appareils numériques de Classe A prescrites dans la norme sur le matériel brouilleur: "Apparelis Numériques", NMB-00 3 édictee par le Ministre Canadian des Communications.
Intel® Server System SR2500AL User’s Guide 143 K orean Compliance (RRL) Following is the RRL certific ation information for Korea. English translation of the notice above: 1. T ype of Equipment (Mod el Name): On License and Prod uct 2. Certification No.
144 Intel® Server System SR2500AL User’s Guide T ab le 14. Pr oduct Ecolog y Compliance Markings Compliance Regional Description Compliance Reference Compliance Reference Marking Example California California Code of Regulations, Title 22, Division 4.
Intel® Server System SR2500AL User’s Guide 145 Europe European Directive 2002/95/EC - Restriction of Hazardous Substa nces (RoHS). Threshold limits and banned substances are noted bel ow .
146 Intel® Server System SR2500AL User’s Guide Other Markings T ab le 15. Other Markings Compliance Description Compliance Reference Compliance Reference Marking Example Stand-by Po w e r Stand-by P ower W ar nings Applied to product if stand -by po wer s witch is used.
Intel® Server System SR2500AL User’s Guide 147 Regulated Specified Components T o maintain the UL listing and compliance to other regul atory certifications and/or declarations, the following regulated componen ts must be used and cond itions adhered to.
148 Intel® Server System SR2500AL User’s Guide End-of-Life / Pr oduct Recyc ling Product recycling and end-of-life take-back systems and requirements vary by country . Contact the retailer or distributor of this pro duct for information about product recy cling and / or take-back.
Appendix G: W arranty Limited W arranty f or Intel® Chassis Subassembl y Pr oducts Intel warrants that the Products (defined here in as the Intel® chassis subassembly and all of its various co mpone.
150 Intel® Server System SR2500AL User’s Guide This Limited W a rranty does not cover damage s due to external caus es, including accident, problems with electrical power , usage not in accordance with product instructions, misuse, neglect, alteration, repair , improp er installation, or improper testi ng.
Intel® Server System SR2500AL User’s Guide 151 • North America and Latin America T o obtain warranty repair for the product, please go to the following W eb site to obtain in structions: http://support.intel.com/support/ motherboards/draform.htm • In Europe and in Asia Contact your original authorized distributor for warranty service.
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Intel® Server System SR2500AL User’s Guide 153 Appendix H: Installation/Assemb l y Saf ety Instructions English The power supply in this product contains no user-serviceable par ts. Refer servicing o nly to qualified personnel. Do not attempt to modify or use the supplied AC po wer cord if it is not the e xact type required.
154 Intel® Server System SR2500AL User’s Guide After you ha v e completed the six SAFETY steps abov e, y o u can remov e the system co v ers. T o do this: 1. Unlo ck and rem ov e the padl ock from the back of the system if a padlock has been installed.
Intel® Server System SR2500AL User’s Guide 155 Deutsch Benutzer können am Netzgerät dieses Produkts keine Reparaturen vornehmen. Das Produkt en thält möglicherweise mehrere Netzgeräte. W ar tungsarbeiten müssen von qualifizier ten T echnikern ausgeführ t werden.
156 Intel® Server System SR2500AL User’s Guide SICHERHEISMASSNAHMEN: Immer w enn Sie die Gehäuseabdeckung abnehmen um an das Systeminnere zu gelangen, sollte n Sie folgende Schritte beachten: 1. Schalten Sie alle an Ihr System angeschlossenen P eripher iegeräte aus.
Intel® Server System SR2500AL User’s Guide 157 Français Das System wurde für den Betrieb in ein er normalen Büroumgebung entwic kelt. Der Standor t sollte: • "sauber und staubfrei sein (H.
158 Intel® Server System SR2500AL User’s Guide CONSIGNES DE SÉCURITÉ -Lorsque vous ouvrez le boîtier pour accéder à l'intérieur du système, suivez les consignes suivantes: 1. Mettez hors tension tous les pér iphériq ues connectés au système.
Intel® Server System SR2500AL User’s Guide 159 Español Danger d'explosion si la batter ie n'est pas remontée correctement. Remplacer uniquement av ec une batter ie du même type ou d'un type équivalent recommandé par le f abrican t.
160 Intel® Server System SR2500AL User’s Guide Nótese que el interruptor activado/desactivado en el panel frontal no desconecta l a corriente al terna del sistema. P ara desconectarla, deberá desenchufar todos los cab les de corrie nte altern a de la pared o desconectar la fuente de al imentación.
Intel® Server System SR2500AL User’s Guide 161 Chinese Si el sistema ha estado en funcionam iento, el microprocesador y el disipador de calor pueden estar aún cal ientes. T ambié n conviene tener en cuenta que en el chas is o en el tablero puede haber piezas cor tantes o punzantes.
162 Intel® Server System SR2500AL User’s Guide Italiano Rivolgersi ad un tecnico specializzato per la riparazione dei componenti d ell'alimentazione di questo prodotto . È possibile che i l prodotto disponga di più fonti di alimentazione. Non modificare o uti lizzare il cav o di alimentazione in c.
Intel® Server System SR2500AL User’s Guide 163 P er il giu sto flusso dell'aria e ra ffreddamento del si stema, rimettere sempre le coper ture del telaio pr ima di riaccendere il siste ma. Operare il sistema senza le coper ture al loro proprio posto potrebbe danneggiare i co mponenti del sistema.
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Intel® Server System SR2500AL User’s Guide 165 Appendix I: Saf ety Inf ormation English Server Safety Inf ormation This document applies to Intel ® server boards , Intel ® server chassis (pedesta l and rack- mount) and installed peripherals.
166 Intel® Server System SR2500AL User’s Guide Intended Application Uses This product was evaluated as Information T echnology Equ ipment (ITE), which may be installed in of fices, schools, computer room s, and similar commercia l type locations.
Intel® Server System SR2500AL User’s Guide 167 P ower and Electrical W arnings Caution: The power button , indicated by the stand-by power marking, DOES NOT co mpletely turn off the system AC power , 5V standby power is active whenever the system is plugged in.
168 Intel® Server System SR2500AL User’s Guide System Access W arnings Caution: T o avoid personal injury or pr operty damage, the following safety instruct ions apply whenever accessing the inside of the pr oduct: • T urn off all peripheral devic es connected to this pr oduct.
Intel® Server System SR2500AL User’s Guide 169 Electr ostatic Dischar ge (ESD) Caution: ESD can damage disk drives, boar ds, and other parts. W e r ecommend that you perform all pr ocedur es at an ESD workstation.
170 Intel® Server System SR2500AL User’s Guide Deutsch Sicherheitshinweise für den Server Das vorliegende Doku ment bezieht sich auf Inte l ® Serverplatinen, Intel ® Server gehäuse (Standfuß und Rack) sowie installierte Peri pheriegeräte.
Intel® Server System SR2500AL User’s Guide 171 Zielbenutzer der Anwendung Dieses Produkt wurde in seiner Eigenschaft al s IT -Gerät getestet, das in Büros, Schulen, Computerräumen u nd ähnlichen öf fentlichen Räumlichkeite n installiert werden kann.
172 Intel® Server System SR2500AL User’s Guide W arnungen zu Netzspannung und Elektrizität Caution: Dur ch Betätigen der mit dem S tandby-Symbo l gekennzeichneten Netztaste wir d das System NICHT vollständig vom Netz getr ennt. Es sind weiterhin 5 V aktiv , solange das System eingesteckt ist.
Intel® Server System SR2500AL User’s Guide 173 W arnhinweise für den Systemzugang Caution: Um V erletzungen und Beschädigungen zu verm eiden, sollten Sie vor Arbeiten im Pr oduktinner en folgende Sicherheitsanweis ungen beachten : • Schalten Sie alle am Produkt angeschlossenen Periphe riegeräte aus.
174 Intel® Server System SR2500AL User’s Guide Sie müssen für die gesamte Rack-Einheit eine n Netztrennsc halter einrichten. Dieser Netztrennschalter muß leicht zu gänglich sein und über eine Kennzeichn ung verfügen, die besagt, daß er die S tromzufuhr zur gesamten Einh eit steuert und nicht nur zu den Servern.
Intel® Server System SR2500AL User’s Guide 175 • Prüfen Sie, ob Kabel, Erweiterun g skarten sowie weite re Kompon enten ordnungsgemäß an gebracht sind. • Befestigen Sie die Abdeckungen am Gehäuse des Produkts, wie in dessen An leitung beschrieben.
176 Intel® Server System SR2500AL User’s Guide Domaines d’utilisation prévus Ce produit a été testé comme équipement informa tique (ITE) et peut être installé dans des bureaux, des écoles, des salle s informatiques et des endro its commerciaux similaires.
Intel® Server System SR2500AL User’s Guide 177 • Dans les régions sujettes aux orages ma gnétiques, nous vous recomman dons de brancher votre système à un suppresseur de surtension et de déconnecter les lignes de télécommunicatio n de votre modem pendant les orages.
178 Intel® Server System SR2500AL User’s Guide niveaux danger eux de tension, de courant et d’ éner gie. Renvoyez-le au fabricant en cas de pr oblème. Lorsque vous remplacez un bloc d’alimentation à chaud, d ébranchez le cordon du bloc d’alimentation en cours de r emplaceme nt avant de le r etirer du serveur .
Intel® Server System SR2500AL User’s Guide 179 • Mettez toutes les vis ou autr es attaches de côté lorsque vous r etir ez les panneaux d’accès. Une fois que vous avez terminé d’ accéder à l’intérieur du pr oduit, r efixez le panneau d’accès avec les vis ou attaches d’origine.
180 Intel® Server System SR2500AL User’s Guide Déchar ges électr ostatiques (ESD) Attention: Les déchar ges électr ostatiques (ESD) peuvent en dommager les lecteur s de disque dur , les cartes et d’autr es pièces.
Intel® Server System SR2500AL User’s Guide 181 Périphériques laser Attention: P our éviter tout risque d’e xposition aux r ayonnements et/ou de domma ge pers onnel: • N’ouvr ez pas l’enceinte d’un périphérique laser . • Les périphériques laser ne sont pas réparables par l’utilisateur .
182 Intel® Server System SR2500AL User’s Guide Aplicaciones y usos previstos Este producto ha sido ev aluado como equi po de tecnología informática (IT E) que puede instalarse en oficinas, escuelas, salas de equipos informáticos o lugares de ámbito comercial similares.
Intel® Server System SR2500AL User’s Guide 183 Manipulacién del equipo Reduzca el riesgo de daños personales o en el equipo: • Respete los requisitos de san idad y seguridad laborales de su país cuand o traslade y levante el equipo. • Utilice medios mecánic os u otros que sean adecuados al trasladar o levantar el equipo.
184 Intel® Server System SR2500AL User’s Guide Pr ecaución: P ara e vitar descar gas eléctricas o fue go, r evise l os cables de alimentación que usará con el pr oducto tal y como se describe a.
Intel® Server System SR2500AL User’s Guide 185 • Al r eemplazar una fuente de alimentación de conexión en fu ncionamiento, desenchufe el cable de alime ntación de la fuente de alimenta ción que va a r ee mplazar antes de extraerla del servidor .
186 Intel® Server System SR2500AL User’s Guide disponible, pr otéjase de a lguna forma contr as las descar gas llevando u n brazalete antiestático cone ctado a la toma de tierra de la car casa (cualqui er superf icie de metal que no esté pintada) del servidor cuando manipule las piezas.
Intel® Server System SR2500AL User’s Guide 187 P erifér icos o dispositiv os láser Pr ecaución Para evitar el riesgo de la exposició n a radiaciones o de daños personales: • No abra la caja .
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デバイスIntel SR2500ALの購入後に(又は購入する前であっても)重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります:
Intel SR2500ALをまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはIntel SR2500ALの技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Intel SR2500ALの取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Intel SR2500ALで得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Intel SR2500ALを既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はIntel SR2500ALの不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Intel SR2500ALに関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちIntel SR2500ALデバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。