Inter-Telメーカー8526の使用説明書/サービス説明書
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Model 8524/8525/8526 User Guide.
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1 Q UICK R EFERENCE G UIDE TO F REQUENTLY -U SED F EATURES These are the basic instructions for the most freq uently-used telephone and voice mail features for Inter -T el endpoint s. For detailed information about these and other features, refer to the complete instructions in the appropriate user guide.
2 P LACING A C O NFERENCE C ALL 1. While on the first call, press an d dial to place the call on hold 2. Place an intercom or outside call. Then press and the flashing line number to place the call on hold. (If n ecessary , repeat this step to place a third call on hold.
3 T RANSFER RING A C ALL TO A NOTHER E XTENSION 1. EITHER, Press and dial . OR, Press , , and dial to pl ace the call on hold at the other phone. 2. Dial the desired ex tension number . 3. W ait for an answer , announce the call, and the n press to complete the transfer .
4 L ISTENING TO V OICE M AIL M ESSAGE S 1. Enter your mailbox as d escribed on page 3 . 2. If E-Mail Reader is en abled for your mail box, say “V oice Mail” or press . If E-Mail Reader is not enabled for your mailbox, skip this step. 3. Select one of the following: • Say “New” or press to listen to new messages.
M ESSAGE O PTIONS * Below is a summary of the options you can use when accessing messages, after playing messages, and when recording voice mail messages. * Message options var y based on media t ype. F EATURE C ODES * *Some feature cod es may not apply t o your endpoint.
R EMOTE F EATURE A CCESS Remote Feature Access allows you to chang e your station password, place your endpoint in Do-Not-Disturb mode, and forward calls from another endpoint or through a special dial-up line. If you do not hear a tone after each step, or if you hear repeating tones, you have made a mistake or the feature is restricted.
Notice This Inter-T el ® user guide is released by Inter-T el, Inc. as a guide for end-users. It pro- vides information necessary to use the Mod el 8524/8525/8526 endpoin ts. The contents of this user guide, which reflect current Inter -T el standards, ar e subject to revision or change without notice.
P RODUCT D ISPOSAL I NSTRUCTIONS This symbol indicates that the prod uct is classified as electrical or electronic equipment and should not be disposed of with other com- mercial or household waste at the en d of its working life.
iii ©Inter-T el, Inc. March 2006 printed in US CONTENTS P AGE T a ble of Contents FINDING Y OUR W AY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Wel come. . . . . . . . . . . . . . . . . . .
iv CONTENTS P AGE MOVING ON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 Inter-T el ® Model 8524/8525/8526 User Guide FINDING Y O UR W AY Finding Y our Way SECTION CONTENTS P AGE Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 About This Guide . . . . . . . . . . . . .
2 Inter-T el ® Model 8524/8525/8526 User Guide FINDING Y OUR W AY W ELCOME Y our new M odel 852 4/8525/85 26 endpoi nt provid es access to several featur es, each of which is described in this guide. The About This Guide section below lists the dif- ferent sections in this user guide and de scribes the type of information you can find there.
3 Inter-T el ® Model 8524/8525/8526 User Guide FINDING Y O UR W AY A BOUT Y OUR E NDPOINT The Model 8524/8525/8526 endpoints are equipped with several features that allow you to perform various functio ns. These features are discusse d on the follow ing pages.
4 Inter-T el ® Model 8524/8525/8526 User Guide FINDING Y OUR W AY Liquid Cryst al Display (LCD) NOTE: The Liquid Crystal Display (LCD) o n the Model 8526 lights up when th e endpoint is active The 8524 and 8525 LCDs do not lig ht up.
5 Inter-T el ® Model 8524/8525/8526 User Guide FINDING Y O UR W AY Basic Button Functions BUTTON FUNCTION ACTION Power on Press and hold until double chirp Power off Press and hold until single chirp.
6 Inter-T el ® Model 8524/8525/8526 User Guide FINDING Y OUR W AY M AINTENANCE AND D IAGNOSTICS The endpoints and chargers have been design ed to withstand the wear and tear of nor- mal use. However , you should avoid dro pping the endp oint or knocking it against hard surfaces.
7 Inter-T el ® Model 8524/8525/8526 User Guide FINDING Y O UR W AY B ATTERY P ACKS & H EADSET The following sections discuss the peripheral equipment used with the Model 8524/ 8525/8526. Battery Packs The endpoint will need to have its batter y pack re charged periodica lly .
8 Inter-T el ® Model 8524/8525/8526 User Guide FINDING Y OUR W AY The Charging St and It takes 12 to 14 hours to fully charge the battery in the Char ging Stand, longer if the endpoint is not turned off while charging.
9 Inter-T el ® Model 8524/8525/8526 User Guide FINDING Y O UR W AY The Model 8524/852 5/8526 Headset Inter -T el offers optional headsets for use in noisy environments or if yo u need to have y our hands free while talking on the endpoint. T o use the headset, simply plug it into the jack on the side of the endpoint.
10 Inter-T el ® Model 8524/8525/8526 User Guide FINDING Y OUR W AY A BOUT V OICE M AIL V oice mail is an application that is part of the Inter-T el voice processing system. Using voice mail, you and other callers can send and receive recorded messages from any supported endpoint on the system.
11 Inter-T el ® Model 8524/8525/8526 User Guide FINDING Y O UR W AY The instructions f or many voice mail task s are identical for st andard voice mailbox and advanced mailbox users.
12 Inter-T el ® Model 8524/8525/8526 User Guide FINDING Y OUR W AY Enterprise Messaging Enterprise Messaging (EM) is the Inter-T e l messaging system that uses industry-stan- dard protocols for co mmunicati on and messaging. EM unifies communica tion and messaging by providing access to voice mail, fax, and e-mail messages in your mail- box.
13 Inter-T el ® Model 8524/8525/8526 User Guide FINDING Y O UR W AY Automatic S peech Recognition (ASR) Automatic Speech Recognition (ASR) is a feature available for systems using EM. Because ASR is a very flexible feature, it can be enabled or disabled on several differ- ent levels.
14 Inter-T el ® Model 8524/8525/8526 User Guide FINDING Y OUR W AY M ODEL 8524/8525/8526 E ND POINT S VS . T RADITIONAL T WO -L INE D ISPLAY E ND POINT S The Model 8524, 8525, and 852 6 endpoints are designed to emulate an Inter-T el two- line display endpoint.
15 Inter-T el ® Model 8524/8525/8526 User Guide FINDING Y O UR W AY T IP S FOR U SE As you can see, your Model 8524 /8525/8526 and tel ephone system come equi pped with many features.
16 Inter-T el ® Model 8524/8525/8526 User Guide FINDING Y OUR W AY T elephone System Guidelines • Y our telephone system may be programmed for one o r two dial tones. Systems with two dial tones have one for inte rcom calls and one for outside calls.
17 Inter-T el ® Model 8524/8525/8526 User Guide GETTING ST ARTED Getting Star ted SECTION CONTENTS P AGE Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Turning Your Endpoint On and Off . . . . . . . .
18 Inter-T el ® Model 8524/8525/8526 User Guide GETTING ST ARTED I NTRODUCTION Now that you know wh at your Model 8524/8 525/8526 endpo int can do, it’ s time to start using it. In this section, you’ll learn how to make a nd receive calls, transfer calls , retrieve voice mail messages, and much more.
19 Inter-T el ® Model 8524/8525/8526 User Guide GETTING ST ARTED Initializing Y o ur Mailbox T o access voice mail, the first thing you need to do is initialize your mailbox. This allows you to change the defau lt password for your mailbox, record your name for t he company directories, and listen to the voice mail introduct ion.
20 Inter-T el ® Model 8524/8525/8526 User Guide GETTING ST ARTED Recording Y o ur Personal Greetings Y ou can store two dif ferent personal greetings in yo ur voice mailbox: a primary and an alternate. Y ou may change or choose to use either greeting at any time.
21 Inter-T el ® Model 8524/8525/8526 User Guide GETTING ST ARTED T o record/change your personal gr eeting: 1. Access your mailbox as d escribed on page 33 . 2. Say “Personal” or press to se lect the Personal Options Menu. 3. Say “Greeting” or press t o record or change your p ersonal greeting.
22 Inter-T el ® Model 8524/8525/8526 User Guide GETTING ST ARTED M AKING AND R ECEIVING C ALLS Making and receiving calls is the basic pur pose of any en dpoint. W ith your endpoint , you can make/receive intercom and outside calls as well as make emergency calls.
23 Inter-T el ® Model 8524/8525/8526 User Guide GETTING ST ARTED T o redir ect a ringi ng call to anot h er extension or to an outside number: 1. Press and dial . 2. Enter the extension or outside number to which y ou want to redirect the call. See page 30 for more infor mation.
24 Inter-T el ® Model 8524/8525/8526 User Guide GETTING ST ARTED Receiving Out side Calls T o receive an outs ide call: Press to answer the call. T o reverse transfer (pic k up) a call that is ringing or holding at a nother endpoint: 1. Press and dial .
25 Inter-T el ® Model 8524/8525/8526 User Guide GETTING ST ARTED P LACING C ALLS O N H OLD Y ou can place calls on hold in one of two ways: individual or system.
26 Inter-T el ® Model 8524/8525/8526 User Guide GETTING ST ARTED P LACING C ONFERENCE C ALLS W ith the Conference feature, you can establish a conference call with up to three intercom and/or outside parties (four, including you). T o place a conference call: 1.
27 Inter-T el ® Model 8524/8525/8526 User Guide GETTING ST ARTED T RANSFERRING C ALLS Although transferring calls is considered a basic function of an endpoi nt, your Model 8524/8525/8526 en dpoint has many advanced options for this feature. With your end- point, you can transfer a call to another extension, voice mail, or even an outside line.
28 Inter-T el ® Model 8524/8525/8526 User Guide GETTING ST ARTED U SING R EVERSE T RANSFER The Reverse T ransfer (Call Pick Up) feature allows you to answer a call that is ring- ing or holding at anot her endpoint.
29 Inter-T el ® Model 8524/8525/8526 User Guide GETTING ST ARTED F ORWARDING C ALLS W ith the Forwarding feature, you can have calls follow you (e.g., forwarded to a cell phone), or you can redirect calls to a voice mail or other extension.
30 Inter-T el ® Model 8524/8525/8526 User Guide GETTING ST ARTED Automatic System Forwarding Automatic System Fo rwarding allows your system adminis t rator to route calls based on the type of call and the status of you r te lephone.
31 Inter-T el ® Model 8524/8525/8526 User Guide GETTING ST ARTED R EDIALING A N UMBER The Redial feature allows you to quick ly redial the last outside num ber you dialed. Although most endpoi nts redial the last number dialed , your system administrator can program your endpoint to redial the last number saved .
32 Inter-T el ® Model 8524/8525/8526 User Guide GETTING ST ARTED U SING THE M ESSAGE F EATURE In today’ s busy world, it’ s almost guaranteed that you w ill call someone that i s on another call, does not answer , or is in DND. But, with the Message feature, you can let the other person know you called.
33 Inter-T el ® Model 8524/8525/8526 User Guide GETTING ST ARTED A CCESSING Y OUR M AILBOX If you have a message waiting in your mailbox, you m ust access your mailbox to retrieve it . NOTE: If your telephone system uses Enterpri se Messaging (EM), your mailbox may have the Automatic S peech Recognition (ASR ) feature enabled.
34 Inter-T el ® Model 8524/8525/8526 User Guide GETTING ST ARTED D ISABLING AND E NABLING ASR If your telephone system uses Ent erprise Messaging (EM), your mailbox may have the Automatic Speech Recognition (ASR) feature enable d. When ASR is enabled for your mailbox, you have th e option of issuing a spoken comman d or pressing a dialpad button.
35 Inter-T el ® Model 8524/8525/8526 User Guide GETTING ST ARTED A CCESSING V OICE M AI L M ESSAGES When you access your mailbox, you can listen to new and saved voice mail messages. After listening to your voi ce mail messages you can access the associated options.
36 Inter-T el ® Model 8524/8525/8526 User Guide GETTING ST ARTED 5. When the message has finished playing, you have the following options: • Say “Replay” or press to replay the message from the begin ning. • Say “Reply” or press to reply to the message.
37 Inter-T el ® Model 8524/8525/8526 User Guide GETTING ST ARTED Recovering Deleted V o ice Mail Messages If you accidently delete a voice mail messa ge, you can retrieve it within a specific time frame (programmed by yo ur system administrator). An y retrieved messages are then restored to your saved -message queu e.
38 Inter-T el ® Model 8524/8525/8526 User Guide GETTING ST ARTED Recording and Sending V oice Mail Messages Y ou can record and send voice mail messages by access ing the record option on the main menu.
39 Inter-T el ® Model 8524/8525/8526 User Guide GETTING ST ARTED • Say or enter the mailbox nu mber or group list number . The system announces the name assigned to the mailbox number o r group list number . Y ou have the following options: – Say “Y es” or press to accept the subscriber’ s name.
40 Inter-T el ® Model 8524/8525/8526 User Guide GETTING ST ARTED Canceling Unheard V o ice Mail Messages Y ou can canc el unretriev ed messages that you have sent to ind ividuals, but not mes- sages that you sent to group lists. T o cancel unheard voice mail messages: 1.
41 Inter-T el ® Model 8524/8525/8526 User Guide GETTING ST ARTED U SING D O -N OT -D ISTURB M ODE If you are away from your d esk, or if you do no t want to be disturbed, you can u se the DND feature. This halts all p ages and calls to your endpoint, except queue callbacks, recalls, and direct ring-in calls.
42 Inter-T el ® Model 8524/8525/8526 User Guide GETTING ST ARTED T o enable DND: 1. Press , , and dial . 2. Dial the desired two-digit number for the m essage you wish t o use.
43 Inter-T el ® Model 8524/8525/8526 User Guide GETTING ST ARTED U SING R EMINDER M ESSAGES Never be late for a meeting again! W ith Reminder Messages, you can program your endpoint, up to 24 hours in advance, t o alert you at a specified time.
44 Inter-T el ® Model 8524/8525/8526 User Guide GETTING ST ARTED.
45 Inter-T el ® Model 8524/8525/8526 User Guide MOVING ON Moving On SECTION CONTENTS P AGE Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Setting Endpoint Preferences . . . . . . . . . . . . . . . . .
46 Inter-T el ® Model 8524/8525/8526 User Guide MOVING ON I NTRODUCTION Now that you’ve mastered the basics, it’ s ti me to move o n to th e advanced features. In this section, you’ll learn how to set prefer ences for your endpoint, program buttons, use directories, access your voice mailbox re motely , and perform various other func- tions.
47 Inter-T el ® Model 8524/8525/8526 User Guide MOVING ON Enabling Automatic Call Answer The Automatic Call Answer feature deter mines whether or not you are automatically connected to a caller when you press . If thi s feature is enabled, you are auto- matically connected when yo u press .
48 Inter-T el ® Model 8524/8525/8526 User Guide MOVING ON S ETTING M AILBOX P REFERENCES Y our mailbox cont ains personal option s to allow you to custo mize voice mail func- tions. However , before you change your voi ce mail options, you must first initialize your mailbox (see page 19 ).
49 Inter-T el ® Model 8524/8525/8526 User Guide MOVING ON Changing the V oice Mail Message Envelope When you receive a voice mail message, th e voice mail system plays an “envelope” that can include the time and date the mess age was left, the sour ce of the message, and/or the message length.
50 Inter-T el ® Model 8524/8525/8526 User Guide MOVING ON Changing the Call Screening T ransfer Method NOTE: The Call Screening fe ature is available only if it is enable d for your mailbo x. Contact your voice mail administrator to see if this feature is enabled for your mailbox.
51 Inter-T el ® Model 8524/8525/8526 User Guide MOVING ON Programming a Fax Destina tion W ith the Inter -T el voice processing system, when you specify a fax destination num- ber for your mailbox, callers can access your mailbox to send a fax to your fax machine.
52 Inter-T el ® Model 8524/8525/8526 User Guide MOVING ON Programming Remote Messaging NOTE: The Remote Messaging feature is ava ilable only if it is enabled for your mail- box. Contact your voice mail administrator to see if this feature is enab led for your mail- box.
53 Inter-T el ® Model 8524/8525/8526 User Guide MOVING ON T o set up r emote messaging for voice mail messages (if e nabled): 1. Access your mailbox as d escribed on page 33 . 2. Say “Personal” or press to select the Personal Options Menu. 3. Say “Remote” or press .
54 Inter-T el ® Model 8524/8525/8526 User Guide MOVING ON S PEED D IALING Speed dialing allows you (and your system administrator) to store frequently dialed numbers for easy dialing. Each number is stored on your endpoint (Station Speed Dial) or in the telephone system (System Sp eed Dial) and is identified by a location number .
55 Inter-T el ® Model 8524/8525/8526 User Guide MOVING ON T o store a number in a Spee d-Dial location: 1. Press and dial . 2. Dial the location code 0-9 to be programmed. 3. Enter the desired name for the speed-dial n umber to be programmed, as described below: • Alphanumeric mode: Press the dialpad buttons to enter the desired charac- ters.
56 Inter-T el ® Model 8524/8525/8526 User Guide MOVING ON Creating St ation S peed-Dial Buttons If your telephone system supports it, you can program the programmable buttons as speed-dial buttons by selecting a speed-dial number to associat e with the button.
57 Inter-T el ® Model 8524/8525/8526 User Guide MOVING ON Dialing St ation Speed-Dial Numbers T o dial a S tation Speed -Dial number: If necessary , select an ou tgoing line. Y ou have the following options. • T o use a location number: Press and dial and then the desired station speed-dial location number (0 -9).
58 Inter-T el ® Model 8524/8525/8526 User Guide MOVING ON P AGING The Paging feature allows you to make an announcement throug h endpoint speakers or external speakers (if your system is e quipped with external paging equipment). T o prevent announcements from transmitti ng through every endpo int in the system, this feature uses page zones.
59 Inter-T el ® Model 8524/8525/8526 User Guide MOVING ON P ERFORMING A “H OOKFLASH ” D URING A C ALL Certain telephone service companies may re quir e a timed hookflash (a quick hang up and release). T o generate a hookfla sh while using a line: Press and dial .
60 Inter-T el ® Model 8524/8525/8526 User Guide MOVING ON U SING A CCOUNT C ODES If your tel ephone system i s programmed t o use the Station Message Detail Recording (SMDR) feature, you might be required to enter acco unt codes when you place a call.
61 Inter-T el ® Model 8524/8525/8526 User Guide MOVING ON U SING D IRECTORIES W ith dir ectories, you can use the dial pad to find names and nu mbers. Y ou can then use the directory information to make calls, access features, or leave voice mail mes- sages.
62 Inter-T el ® Model 8524/8525/8526 User Guide MOVING ON T o search for a directory name or featur e using IDS: 1. Press and dial : • Press for the Intercom directory . • Press for the Outside directory . • Press for the Feature directory . 2.
63 Inter-T el ® Model 8524/8525/8526 User Guide MOVING ON Basic Search Use Basic Search to search the T elephone directory for a contact name or feature.
64 Inter-T el ® Model 8524/8525/8526 User Guide MOVING ON V o ice Mail Directory W ith the voice mail directory , subscriber s and non-subscribers can use ASR (if enabled) or dialpad buttons to search for na mes in the directory . Subscriber names are automatically added to the directory when their mailbox is initialized.
65 Inter-T el ® Model 8524/8525/8526 User Guide MOVING ON T o perform a directory search: 1. Dial the voice mail number . 2. S ay “Directory” or pr ess . 3. Say the last name of the person you are searching for or pr ess the appropriate dialpad buttons to spell the name (see page 64 ).
66 Inter-T el ® Model 8524/8525/8526 User Guide MOVING ON P ROGRAMMING R EMOTE F EATURE A CCESS If you are away from your desk an d forg ot to put your endpoint in DND, don’t worry . W ith the Remote Feature Acc ess, you can place your endpoint in DND or forward calls from any other endp oint on the system.
67 Inter-T el ® Model 8524/8525/8526 User Guide MOVING ON Remote Feature Access T o access your endpoint from another endpoint: 1. Press and dial . 2. Enter your extension number . 3. Enter your password follow ed by . Y ou can now use any of the following features.
68 Inter-T el ® Model 8524/8525/8526 User Guide MOVING ON R EQUESTING A GENT H ELP NOTE: This feature is not supported o n pee r-to-peer (P2P) calls. Ask your system administrator if your endpoint is configured to use P2P audio.
69 Inter-T el ® Model 8524/8525/8526 User Guide MOVING ON W ORK ING IN H UNT G ROUP S Y our system may be programmed with “hunt groups.” Hunt groups are groups of end- points that share a common extension number in addition to having individual exten- sion numbers.
70 Inter-T el ® Model 8524/8525/8526 User Guide MOVING ON Logging In and Out of ACD Hunt Groups Agents can log in to an d out of the AC D hunt group at any time. While logged in, the agent receives calls through the ACD hunt gr oup. When the a gent is logged out, calls to that ACD hunt group bypass th e agent.
71 Inter-T el ® Model 8524/8525/8526 User Guide MOVING ON When you log in to a g roup, you may be au tomatically connect ed to a call after you hear a short ring burst. If the ACD Agent ID Automa tic Connect option is enabled for your hunt group and you are using a headset, you will be automatically connected.
72 Inter-T el ® Model 8524/8525/8526 User Guide MOVING ON.
73 Inter-T el ® Model 8524/8525/8526 User Guide USING E-MAIL READER Using E-Mail Reader SECTION CONTENTS P AGE Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 E-Mail Reader Features . . . . . . . . . .
74 Inter-T el ® Model 8524/8525/8526 User Guide USING E-MAIL READER I NTRODUCTION Enterprise Messaging (EM) is the voice processing system that provides adv anced messaging features with the E-mail Reader feature.
75 Inter-T el ® Model 8524/8525/8526 User Guide USING E-MAIL READER E-M AIL R EADER F EATURES When E-Mail Reader has been enable d for your mailbox, you have the advanced mailbox. The advanced mailb ox unifies your local voice mail messages and your remote fax and e-mail messages in one conv enient location.
76 Inter-T el ® Model 8524/8525/8526 User Guide USING E-MAIL READER U SING Y OUR A DVANCED M AILBOX After you set up your mailb ox (see page 18 ), you can use personal or system greetings to let callers know if you are out of town , on a call, etc.
77 Inter-T el ® Model 8524/8525/8526 User Guide USING E-MAIL READER S ETTING U P Y OUR E-M AIL P ASSWORD When E-Mail Reader is enabled for your mailbox, the EM system prompts you to enter your e-mail.
78 Inter-T el ® Model 8524/8525/8526 User Guide USING E-MAIL READER T o enter your e-mail password: NOTE: T o repeat menu instructions, say “Help” or press at any time.
79 Inter-T el ® Model 8524/8525/8526 User Guide USING E-MAIL READER A CCESSING E-M AIL M ESSAGES NOTE: By default, the message l amp on your endpoi nt light s when y ou receive a new voice mail message. Althoug h the lamp can be programmed for other functions, it can- not be programmed to indicate that you have receiv ed a new e-mail message.
80 Inter-T el ® Model 8524/8525/8526 User Guide USING E-MAIL READER T o access your e-mail with E-Mail Reader: NOTE: T o repeat menu instructions, say “Help” or press at any time. 1. Access your mailbox as d escribed on page 33 . 2. Say “E-Mail” or press to listen to yo ur e-mail messages.
81 Inter-T el ® Model 8524/8525/8526 User Guide USING E-MAIL READER – Say “No” or press to start over . NOTE: Y ou cannot forward an e-mail message to a mailbox or group list. When you forward an e-mail message, the e-mail is converted to a fax and for- warded to the fax destination telephone number that you specify .
82 Inter-T el ® Model 8524/8525/8526 User Guide USING E-MAIL READER A CCESSING F AX M ESSAGES NOTE: By default, the message l amp lights when you receive a new voice ma il mes- sage. Although the lamp can be programme d for other functions, it cannot be pro- grammed to indicate that you have received a new fax message.
83 Inter-T el ® Model 8524/8525/8526 User Guide USING E-MAIL READER R ECOVERING D ELETED M ESSAGES Recovering deleted messages varies based on media type. If you delete a voice mail message, you can retrieve it within a specific time fram e (up to 24 hours, programmed by your voice mail ad minist rator).
84 Inter-T el ® Model 8524/8525/8526 User Guide USING E-MAIL READER C HANGING M ESSAGE E NVELOPES When you receive a voice, fax, or e-mail message, a message “e nvelope” is played. The envelope can include the time and date the message was left, the s ource of the message, and additional information that is associated with the media type.
85 Inter-T el ® Model 8524/8525/8526 User Guide USING E-MAIL READER V OICE M AIL F LOWCHART (A DVANCED M AILBOX ) Note: Options vary by media type. While the message is playing: “Back Up” “Paus.
86 Inter-T el ® Model 8524/8525/8526 User Guide USING E-MAIL READER.
87 Inter-T el ® Model 8524/8525/8526 User Guide LEARNING MORE Learning More SECTION CONTENTS P AGE Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 What the Administrators Can Do for Yo u . . . . . . .
88 Inter-T el ® Model 8524/8525/8526 User Guide LEARNING MORE I NTRODUCTION If you want to know more ab out your endpoi nt and voice mail syst em, this is the sec- tion for you. With additional information and F AQs, y ou should be able to find answers to most of y our questions.
89 Inter-T el ® Model 8524/8525/8526 User Guide LEARNING MORE F REQUENTLY A SKED Q UESTIONS (F AQ) This section includes some of the most frequently asked questions.
90 Inter-T el ® Model 8524/8525/8526 User Guide LEARNING MORE Q8. Why don’ t the local telepho ne company star codes (i.e.*82, *69, etc.) work when I use the Outgoing Call access code to call an outside number? A8.
91 Inter-T el ® Model 8524/8525/8526 User Guide LEARNING MORE Q14. Why can’ t I use one of the featu r es described in this guide? A14. There are a few reasons why you might not be able to ac cess the feature. Some possi- ble reasons include: • Y our system software version may not su pport the feature.
92 Inter-T el ® Model 8524/8525/8526 User Guide LEARNING MORE D EFAULT F EATURE C ODES Use the blank spaces below to enter cu stom feature codes, if necessary . O UT SIDE L INE A CCESS C ODES *These defaults may differ depending on the software version.
93 Inter-T el ® Model 8524/8525/8526 User Guide LEARNING MORE G ENERAL F EATURE C ODES FEA TURE NAME FEA TURE CODE NEW CODE Account Code – Following Calls 391 Account Code – Optional 390 ACD Agen.
94 Inter-T el ® Model 8524/8525/8526 User Guide LEARNING MORE Program Buttons 397 Program S tation Password 392 Queue (Callback) Request 6 Record- A-Call 3 85 Redial 380 Redirect Call 331 Reminder Me.
95 Inter-T el ® Model 8524/8525/8526 User Guide LEARNING MORE NOTES.
96 Inter-T el ® Model 8524/8525/8526 User Guide LEARNING MORE.
97 Inter-T el® Model 8524/8525/8526 User Guide Index A About This Guide 2 About Voice Mail 12 About Your En dpoint 3 Accessing e-mail messages 79 fax messages 82 Accessing Your Endpoint 67 Account Co.
98 Inter-T el® Model 8524/8525/8526 User Guide Enabling automatic call answer 47 cascade levels 53 do-not-disturb 42 hunt group calls 69 paging 58 system forwarding 30 enabling and disabling 81 Endin.
99 Inter-T el® Model 8524/8525/8526 User Guide P Page Remove/Replace 58 Performing a “Hookflash” D uring a Call 59 Picking Up a Call 28 Place On Hold And Mute 24 Placing calls on hold 25 conferen.
100 Inter-T el® Model 8524/8525/8526 User Guide V Viewing Speed-Dial Numbers 57 Voice Mail administrator 10 messages 35 Voice Mail Flowchart advanced mailbox 85 Voice Mail Messages recording and se n.
V OICE M AIL F LOWCHART (S T ANDARD V OICE M AILBOX ) Record “Greeting” “Primary” Greeting “Alternate” Greetin g “System” Greeting (See Recording Optio ns) Record Directory “Name” .
Part No. 935. 4519 Issue 6, March 2006 A:46/562:A.
デバイスInter-Tel 8526の購入後に（又は購入する前であっても）重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります：
Inter-Tel 8526をまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはInter-Tel 8526の技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Inter-Tel 8526の取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Inter-Tel 8526で得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Inter-Tel 8526を既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はInter-Tel 8526の不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Inter-Tel 8526に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちInter-Tel 8526デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。
