DellメーカーXC730xdの使用説明書/サービス説明書
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Dell XC730xd Web-scale Converged Appliance Owner's Manual.
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Contents 1 About your system................................................................................................ 8 Supported configuration ....................................................................................................
Editing miscellaneous settings ...................................................................................................... 41 About Boot Manager ...............................................................................................
Installing the PCIe card holder ......................................................................................................74 Opening and closing the PCIe card holder latch ...................................................................
Hard drives ......................................................................................................................................... 112 Removing a 2.5 inch hard-drive blank ............................................................
Troubleshooting a hard drive ........................................................................................................... 140 Troubleshooting a storage controller .........................................................................
1 About your system The Dell XC730xd system is web-scale converged appliance based on the Dell PowerEdge R730xd that supports two Intel Xeon E5-2600 v3 processors, up to 24 DIMMs, and 24 hard drives/SSDs. NOTE: The systems support only internal, hot-swappable hard drives.
Figure 2. Front panel features and indicators (3.5 inch hard drive chassis) Item Indicator, Button, or Connector Icon Description 1 Diagnostic indicators The diagnostic indicators light up to display error status. For more information, see Diagnostic indicators .
Item Indicator, Button, or Connector Icon Description Use the NMI button only if directed by qualified support personnel or by the OS's documentation . 5 Information tag A slide-out label panel, which allows you to record system information such as Service Tag, NIC, MAC address.
Icon Description Condition Corrective action Invalid memory configurations can cause the system to halt at startup without any video output. See Getting help . Hard drive indicator The indicator blinks amber if a Hard drive experiences an error. See the System Event Log to determine the Hard drive that has an error.
Hard drive indicator codes Figure 3. Hard drive indicators 1. Hard drive activity indicator 2. Hard drive status indicator 3. Hard drive Figure 4. HDD indicators on the hard-drive tray backplane 1. Hard drive activity indicator 2. Hard drive status indicator 3.
Table 2. Drive-status indicator pattern Condition Blinks green two times per second Identifying drive or preparing for removal. HDD or SSD location is enabled or one of more HDDs or SSDs is in the failed state on the Nutanix Web GUI. Off Drive ready for insertion or removal.
Table 3. iDRAC Direct by using the management port (USB XML Import). Convention iDRAC Direct LED indicator pattern Condition A Green Lights green for a minimum of 2 seconds at the beginning and end of a file transfer. B Flashing green Indicates file transfer or any operation tasks.
Item Indicator, button, or connector Icon Description To reset iDRAC (if not disabled in F2 iDRAC setup) press and hold the button for more than 15 seconds. 2 System identification connector Connects the optional system status indicator assembly through the optional cable management arm.
NIC indicator codes Figure 6. NIC indicators 1. link indicator 2. activity indicator Indicator Indicator code A Link and activity indicators are off The NIC is not connected to the network. B Link indicator is green The NIC is connected to a valid network at its maximum port speed (1 Gbps or 10 Gbps).
Figure 7. AC power supply unit status indicator 1. AC power supply unit status indicator/handle Table 5. AC Power indicator Convention Power indicator pattern Condition A Green The handle indicator lights green indicating that a valid power source is connected to the power supply unit and that the power supply unit is operational.
Convention Power indicator pattern Condition CAUTION: When correcting a power supply unit mismatch, replace only the power supply unit with the flashing indicator. Swapping the opposite power supply unit to make a matched pair can result in an error condition and unexpected system shutdown.
Table 6. DC Power indicator Convention Power indicator pattern Condition A Green The handle/LED indicator lights green indicating that a valid power source is connected to the power supply unit and that the power supply unit is operational. B Flashing green When hot-adding a power supply unit, power supply unit LED flashes green.
For the full name of an abbreviation or acronym used in this document, see the Glossary at dell.com/ support/home . NOTE: Always check for updates on dell.com/support/home and read through the updates first, because they often supersede information in other documents.
1. Go to https://portal.nutanix.com/#/page/docs . 2. Select the documentation you require from the list specified in Table 10. NOTE: To access the Hardware Replacement Documentation using the open document portal, use the Filter By controls in the upper right corner of the page.
Figure 9. Quick Resource Locator 22.
2 Performing initial system configuration After you receive your system, you must set up your system, install the operating system if it is not pre- installed, and set up and configure the system iDRAC IP address. Setting up your system 1. Unpack the server.
default user name is root and password is calvin. For more information on logging in to iDRAC and iDRAC licenses, see the Integrated Dell Remote Access Controller User's Guide at dell.
3 Pre-operating system management applications The pre-operating system management applications for your system helps you manage different settings and features of your system without booting to the operating system.
Key Description F10 Enables you to enter Lifecycle Controller F11 Enables you to enter Boot Manager F12 Enables you to enter PXE boot About System Setup Using System Setup, you can configure the BIOS settings, iDRAC settings, and device settings of your system.
System Setup Main Menu Table 10. System setup main menu Option Description System BIOS Enables you to configure BIOS settings. iDRAC Settings Enables you to configure iDRAC settings. The iDRAC Settings utility is an interface to set up and configure the iDRAC parameters by using UEFI.
Menu Item Description so on. It also enables or disables support for the power and NMI buttons on the system. Miscellaneous Settings Displays options to change the system date, time, and so on. Editing system information You can use the System Information screen to view system properties such as Service Tag, system model, and the BIOS version.
Table 13. Memory settings Menu Item Description System Memory Size Displays the amount of memory installed in the system. System Memory Type Displays the type of memory installed in the system. System Memory Speed Displays the system memory speed. System Memory Voltage Displays the system memory voltage.
Table 14. Processor settings Menu Item Description Logical Processor Enables or disables the logical processors and displays the number of logical processors. If the Logical Processor option is set to Enabled , the BIOS displays all the logical processors.
Menu Item Description Processor Core Speed Displays the maximum core frequency of the processor. Processor 1 NOTE: Depending on the number of installed CPUs, there may be up to four processors listings. The following settings are displayed for each processor installed in the system.
Menu Item Description For AHCI mode or RAID mode, BIOS always enables support. Model : Displays the drive model of the selected device. Drive Type : Displays the type of drive attached to the SATA port. Capacity : Displays the total capacity of the hard drive.
Menu Item Description Capacity : Displays the total capacity of the hard drive. The field is undefined for removable media devices such as optical drives. Port G Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support.
Editing boot settings screen You can use the Boot Settings screen to set the Boot mode to either BIOS or UEFI . It also allows you to specify the boot order. 1. Go to System Setup Main Menu , and then click System BIOS . 2. On System BIOS , click Boot Settings .
The Network Settings screen displays. Network settings screen The Network Settings screen details are explained as follows: Table 17. Network settings Menu Item Description PXE Device n (n = 1 to 4) Enables or disables the device. When enabled, a UEFI boot option is created for the device.
Menu Item Description management controller. The embedded NIC1 and NIC2 option is only available on systems that do not have NDCs. This option is mutually exclusive with the Integrated Network Card 1 option. Configure this function using the NIC management utilities of the system.
Table 19. Serial communication Menu Item Description Serial Communication Selects serial communication devices (Serial Device 1 and Serial Device 2) in the BIOS. This is where you can select BIOS console redirection and specify the port address. By default, Serial Communication option is set to Auto .
System profile screen settings The System Profile Settings screen details are explained as follows: Table 20. System profile settings Menu Item Description System Profile Sets the system profile. If you set the System Profile option to a mode other than Custom , the BIOS automatically sets the rest of the options.
Menu Item Description NOTE: You can only disable this option if C States option in Custom mode is disabled. NOTE: When C States is enabled in Custom mode, changing the Monitor/ Mwait setting does not impact system power/performance.
Menu Item Description Intel TXT Enables or disables the Intel Trusted Execution Technology (TXT). To enable Intel TXT , Virtualization Technology must be enabled and TPM Security must be Enabled with Pre-boot measurements. By default, the Intel TXT option is set to Off Power Button Enables or disables the Power button on the front of the system.
Menu Item Description Forbidden Signature Database Imports, exports, deletes, or restores entries in the Forbidden Signature Database (dbx). Editing miscellaneous settings You can use the Miscellaneous Settings screen to perform some configurations such as updating the asset tag, and changing the system date and time.
Menu Item Description When enabled, In-System Characterization (ISC) runs during POST upon detecting relevant change(s) in system configuration to optimize system power and performance. ISC takes about 20 seconds to run, and system reset is required for ISC results to be applied.
Changing the boot order You may have to change the boot order if you want to boot from a USB key or an optical drive. The instructions given below may vary if you have selected BIOS for Boot Mode . 1. In the System Setup Main Menu , click System BIOS → Boot Settings .
3. On the System BIOS screen, select System Security and press Enter. 4. On the System Security screen, verify that Password Status is Unlocked . 5. Select System Password , enter your system password, and press Enter or Tab. Use the following guidelines to assign the system password: • A password can have up to 32 characters.
4 Installing and removing system components Safety instructions WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself. WARNING: Opening or removing the system cover when the system is on may expose you to a risk of electric shock.
For more information, see Installing the front bezel . 3. Reconnect the system to its electrical outlet and peripherals. 4. Turn the system on, including any attached peripherals. Recommended tools You need the following tools to perform the removal and installation procedures: • Key to the bezel lock.
Figure 10. Removing and installing the front bezel Installing the front bezel 1. Hook the right end of the bezel onto the chassis. 2. Fit the free end of the bezel onto the system. 3. Secure the bezel with the keylock. Related video http://www.Dell.com/XCSeries/XC730xd/Bezel Removing the system cover Prerequisites 1.
The system cover slides back and the tabs on the system cover disengages from the slots on the chassis. NOTE: The position of the latch may vary depending on the configuration of your system. 3. Hold the cover on both sides, and lift the cover away from the system.
Steps 1. Align the slots of the system cover with the tabs on the chassis. 2. Press the cover release latch, and push the cover toward the front of the chassis until the latch locks into place. 3. Turn the latch release lock clockwise to the locked position.
Figure 12. Inside the system—Dell XC730xd 1. cooling-fan in the cooling-fan assembly (6) 2. processor (2) 3. DIMMs (24) 4. internal USB port 5. hard-drive backplane (back) 6. vFlash media slot 7. hard drive (2) (back) 8. power supply unit (2) 9. expansion-card riser 3 10.
Removing the cooling shroud Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
1. Ensure that you read the Safety instructions . 2. Route the cables inside the system along the chassis wall and secure the cables using the cable- securing bracket. Steps 1. Align the tabs on the cooling shroud with the securing slots on the chassis.
Figure 14. Removing and installing a cooling fan 1. cooling-fan assembly 2. cooling-fan connector (6) 3. fan release tab (6) 4. cooling fan (6) 5. cooling-fan connector on system board (6) Next steps 1. Replace the cooling fan. See Installing a cooling fan 2.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Figure 15. Removing and installing the cooling-fan assembly 1. cooling-fan assembly 2. cooling fan (6) 3. release lever (2) 4. guide pin on the system board (2) 5. cooling-fan connector (6) 6. guide pin on the chassis (6) Next steps 1. Replace the cooling-fan assembly.
Steps 1. Align the cooling-fan assembly slots with the guide pins on the chassis. 2. Slide the cooling-fan assembly into the chassis. 3. Lock the cooling-fan assembly into the chassis by lowering the release levers until firmly seated. Next steps Follow the procedure listed in After working inside your system .
Figure 16. Memory socket locations 57.
Figure 17. Memory socket locations Memory channels are organized as follows: Processor 1 channel 0: slots A1, A5, and A9 channel 1: slots A2, A6, and A10 channel 2: slots A3, A7, and A11 channel 3: sl.
channel 3: slots B4, B8, and B12 The following table shows the memory populations and operating frequencies for the supported configurations. Table 25. The memory populations and operating frequencies for the supported configurations. DIMM Type DIMMs Populated/ Channel Operating Frequency (in MT/s) Maximum DIMM Rank/Channel 1.
NOTE: 1R, 2R, and 4R in the following tables indicate single-, dual-, and quad-rank DIMMs respectively. Table 26. Memory configurations—two processors System capacity (in GB) DIMM size (in GB) Numbe.
CAUTION: To ensure proper system cooling, you must install memory-module blanks in any memory socket that is not occupied. Remove memory-module blanks only if you intend to install memory modules in those sockets. Steps 1. Locate the appropriate memory module socket.
Installing memory modules Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 19. Installing the memory module 1. memory module 2. alignment key 3. memory-module socket ejector (2) When the memory module is properly seated in the socket, the levers on the memory module socket align with the levers on the other sockets that have memory modules installed.
Removing the SATADOM Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . 3. Remove the cooling shroud prior to removing SATADOM. For information about removing the cooling shroud, see Removing the cooling shroud .
Figure 20. Removing and installing SATADOM 1. SATADOM 2. SATA connector 3. power cable 4. SATADOM TBU power connector Next steps Follow the procedure listed in After working inside your system . Installing the SATADOM Prerequisites 1. Ensure that you read the Safety instructions .
Steps 1. Press the lock release on the SATADOM and plug the SATADOM into the preferred SATADOM connector on the system board. NOTE: The preferred SATADOM connector is SATA0 and is indicated in blue. You can also use SATA1 connector that is indicated in black.
a. Loosen one of the screws that secure the heat sink to the system board. Wait 30 seconds for the heat sink to loosen from the processor. b. Remove the screw diagonally opposite the screw you first removed. c. Repeat the procedure for the remaining two screws.
Figure 22. Removing and installing a processor heat sink 1. captive screw (4) 2. heat sink 3. processor socket 4. slot (4) Figure 23. Removing and installing a processor heat sink 1.
CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped. Figure 24. Processor shield 1. close first socket release lever 2. lock icon 3. processor 4. open first socket release lever 5.
Figure 25. Removing and installing a processor 1. close first socket-release lever 2. pin-1 indicator of processor 3. processor 4. slot (4) 5. processor shield 6. open first socket-release lever 7. socket 8. socket keys (4) d. Hold the tab on the processor shield and lift the processor shield until the open first socket- release lever lifts up.
Installing a processor Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
a. Align the processor with the socket keys. CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into the socket. b. Align the pin-1 indicator of the processor with the triangle on the socket.
3. thermal-grease syringe NOTE: The thermal-grease is intended for one-time use only. Dispose of the syringe after you use it. c. Place the heat sink onto the processor. d. Tighten the four screws to secure the heat sink to the system board. NOTE: Tighten the screws diagonally opposite to each other.
Figure 27. Removing and installing the PCIe card holder 1. PCIe card holder 2. release tab Next steps 1. Replace the PCIe card holder. See Installing the PCIe card holder . 2. Follow the procedure listed in After working inside your system . Installing the PCIe card holder Prerequisites 1.
Opening and closing the PCIe card holder latch Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . CAUTION: Many repairs may only be done by a certified service technician.
Cable retention bracket Removing the cable retention bracket Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . 3. Remove the cooling shroud. 4. Remove the PCIe card holder.
Next steps 1. Replace the cable retention bracket. See Installing the cable retention bracket 2. Follow the procedure listed in After working inside your system . Related video http://www.Dell.com/XCSeries/XC730xd/cabling Installing the cable retention bracket Prerequisites 1.
3. Remove the cooling shroud. 4. Remove the expansion-card riser 1. 5. Keep the #2 Phillips screwdriver handy. CAUTION: Many repairs may only be done by a certified service technician.
3. integrated storage-controller card connector on the system board 4. integrated storage controller card holder Next steps 1. Replace the expansion-card riser 1. 2. Replace the cooling shroud. 3. Follow the procedure listed in After working inside your system .
Expansion cards and expansion-card risers NOTE: A missing or an unsupported expansion-card riser logs an SEL event. It does not prevent your system from powering on and no BIOS POST message or F1/F2 pause is displayed.
Removing an expansion card from expansion-card riser 2 or 3 Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 32. Removing and installing an expansion card from expansion-card riser 2 or 3 1. expansion card 2. expansion-card latch 3. expansion-card riser 4. power connector 5. expansion-card connector Next steps Follow the procedure listed in After working inside your system .
2. Follow the procedure listed in Before working inside your system . CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
NOTE: You must install a filler bracket over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Figure 34. Removing and installing the expansion card riser 1 1. expansion-card riser 1 cage 2. expansion-card riser 1 3. riser guide-back (right) 4. riser guide-back (left) 5.
Figure 35. Identifying connectors on the expansion card riser 1 1. expansion-card slot 1 2. expansion-card slot 2 3. expansion-card slot 3 87.
Figure 36. Removing and installing the expansion card riser 2 1. power connector 2. expansion-card riser 2 3. riser guide-back 4. expansion-card riser 2 connector 5.
Figure 37. Identifying connectors on the expansion card riser 2 1. expansion-card slot 4 2. expansion-card slot 5 3. power connector 89.
Figure 38. Removing and installing the expansion card riser 3 1. riser guide-front 2. power connector 3. expansion-card riser 3 4. riser guide-back 5. expansion-card riser 3 connector 90.
Figure 39. Identifying connectors on the expansion card riser 3 (default) 1. expansion-card slot 6 2. expansion-card slot 7 3. power connector Figure 40. Identifying connectors on the expansion card riser 3 (alternate) 1. expansion-card slot 6 2. power connector Next steps 1.
Installing expansion-card risers Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . 3. If applicable, reinstall the expansion cards into the expansion-card riser 1. CAUTION: Many repairs may only be done by a certified service technician.
http://www.Dell.com/XCSeries/XC730xd/IDSDM Installing an internal SD card Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . 3. If installed, remove the cooling shroud.
Figure 41. Removing and installing the Internal Dual SD Module (IDSDM) 1. Internal Dual SD module 2. LED status indicator (2) 3. SD card 4. SD card slot 2 5. SD card slot 1 6. IDSDM connector Table 29. The following table describes the IDSDM indicator codes.
Convention IDSDM indicator code Description E Not lit Indicates that the card is missing or is Next steps Follow the procedure listed in After working inside your system Installing the internal dual SD module Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Steps 1. Using a #1 Phillips screwdriver, loosen the captive screws that secure the network daughter card to the system board. 2. Hold the network daughter card by the edges on either side of the touch point and lift the card to remove it from the connector on the system board.
http://www.Dell.com/XCSeries/XC730xd/NDC Installing the network daughter card Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . 3. If applicable, remove the expansion card(s) in the expansion-card riser 2.
Steps 1. Locate the battery socket. For more information, see System board connectors . CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. 2. Place your finger between the securing tabs at the negative side of the battery connector and lift the battery out of the socket.
Figure 44. Installing the system battery 1. system battery 2. positive side of the battery Next steps 1. Install the cooling shroud. 2. Follow the procedure listed in After working inside your system . 3. While booting, press <F2> to enter System Setup and ensure the battery is operating properly.
NOTE: When two identical PSUs are installed, power supply redundancy (1+1 – withredundancy or 2+0 – without redundancy) is configured in system BIOS. In redundant mode, power is supplied to the system equally from both PSUs when Hot Spare is disabled.
Figure 45. Removing and installing the power supply blank 1. power supply blank 2. power supply bay Installing the power supply unit blank Install the power supply unit blank only in the second power supply unit bay.
Figure 46. Removing and installing an AC power supply unit 1. release latch 2. power supply unit cable connector 3. power supply unit 4. connector 5. power supply unit handle Installing an AC power supply unit Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
NOTE: When installing, hot-swapping, or hot-adding a new power supply unit, wait for 15 seconds for the system to recognize the power supply unit and determine its status.
Required wires • One UL 10 AWG, 2 m maximum (stranded) black wire [–(48–60) V DC] • One UL 10 AWG, 2 m maximum (stranded) red wire (V DC return) • One UL 10 AWG, 2 m maximum green/yellow, gr.
3. power supply 4. connector 5. power supply handle Installing a DC power supply unit Prerequisites WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself.
1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . 3. Remove the following: a. cooling shroud b. cooling-fan assembly c. hard-drive tray (if installed) d. power supply unit(s) e. all expansion-card risers f.
Figure 48. Removing and installing the system board 1. release pin 2. system board 3. system-board holder Next steps 1. Replace the system board. See Installing the system board . 2. Follow the procedure listed in After working inside your system . Installing the system board Prerequisites 1.
2. Follow the procedure listed in Before working inside your system . CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
b. If the Service Tag is not backed up in the backup flash device, enter the system Service Tag manually. For more information, see Entering the system Service Tag using System Setup . c. Update the BIOS and iDRAC versions. d. Re-enable the Trusted Platform Module (TPM).
After the restore process is complete, the system restarts. Trusted Platform Module The Trusted Platform Module (TPM) is used to generate/store keys, protect/authenticate passwords, and create/store digital certificates. TPM can also be used to enable the BitLocker hard drive encryption feature in Windows Server.
Figure 49. Installing the TPM 1. TPM 2. TPM connector 3. slot on the TPM connector 4. plastic bolt 5. slot on the system board Re-enabling the TPM for BitLocker users Initialize the TPM. For more information on initializing the TPM, see http://technet.
Hard drives Your system supports Enterprise-class hard drives, which are designed for 24x7 operating environment. Selecting the correct drive class optimizes quality, functionality, performance, and reliability of the hard drives. The Nutanix Web GUI provides a feature to help locate a specific HDD.
Figure 50. Removing and installing a 2.5 inch hard-drive blank 1. hard-drive blank 2. release button Related video http://www.Dell.com/XCSeries/XC730xd/MidHDDs Installing a 2.5 inch hard-drive blank Prerequisites 1. Ensure that you read the Safety instructions .
Ensure that you read the Safety instructions . CAUTION: To maintain proper system cooling, all empty hard-drive slots must have drive blanks installed. Steps Pull the hard-drive blank out until it is free of the hard-drive slot. Figure 51. Removing and installing a 2.
1. Ensure that you read the Safety instructions . 2. If installed, remove the front bezel. Steps Press the release button and slide the blank out of the hard-drive slot. Figure 52. Removing and installing a 3.5 inch hard-drive blank 1. hard-drive blank 2.
Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
3. hard-drive carrier handle Installing a hot-swap hard drive Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 54. Removing and installing a hard drive into a hard-drive carrier 1. screw (4) 2. hard drive 3. hard-drive carrier Installing a hard drive into a hard-drive carrier Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
3. Remove the cooling shroud. 4. Remove the cooling-fan assembly. 5. Remove all hard drives. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 55. Removing and installing the 2.5 inch (x24) SAS/SATA backplane 1. release tab (2) 2. left ear control panel cable 3. backplane power cable 4. hard-drive backplane expander 5. backplane signal cable 6. hard-drive backplane assembly 7. backplane power cable 8.
Figure 56. Cabling diagram—2.5 Inch (x24) SAS/SATA backplane— (option 2) 1. hard-drive backplane expander 2. hard-drive backplane 3. backplane signal connector 1 4.
Figure 57. Removing and installing the 3.5 inch (x12) SAS/SATA backplane 1. release tab (2) 2. SAS cable A2 3. SAS cable A1 4. left ear control panel cable 5. backplane signal cable 6. backplane power cable (2) 7. SAS cable A0/B0 8. USB cable 9. control panel cable 10.
2. Follow the procedure listed in Before working inside your system . CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 58. Removing and installing the optional 2.5 inch (x2) hard-drive backplane 1. SAS cable 2. release pin 3. hard-drive connector (2) 4. power cable 5.
Removing the control panel Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . 3. Keep the T15 Torx screwdriver handy. CAUTION: Many repairs may only be done by a certified service technician.
Figure 59. Removing and installing the control panel 1. screw (3) 2. control panel 3. hard-drive backplane 4. connector 5. plastic pull tab Next steps 1. Replace the control panel. See Installing the control panel . 2. Follow the procedure listed in After working inside your system .
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Figure 60. Removing and installing the I/O panel 1. I/O panel cable 2. hard-drive backplane 3. screw (3) 4. I/O panel 5. chassis Next steps 1. Replace the I/O panel. See Installing the I/O panel . 2. Follow the procedure listed in After working inside your system .
Steps 1. Fold the PPID label around the cable. 2. Push the cable until the cable passes completely through the channel. CAUTION: To prevent damage to the I/O cable, you must release the locking tab before removing or installing the I/O cable from the connector on the hard-drive backplane.
Figure 61. Removing and installing the 3.5 inch (x4) hard-drive backplane 1. release tab (2) 2. hard-drive indicators 3. hard-drive connector (4) 4. guide pin 5. hard-drive backplane Installing the hard-drive backplane in the hard-drive tray Prerequisites 1.
http://www.Dell.com/XCSeries/XC730xd/MidTray 131.
5 Troubleshooting your system Safety first—for you and your system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Check if USB 3.0 is enabled in System Setup. If enabled, disable it and see if the issue is resolved (older operating systems may not support USB 3.0). 4. In the IDRAC Settings Utility , ensure the USB Management Port Mode is configured as Automatic or Standard OS Use .
Troubleshooting iDRAC Direct (laptop connection) For information on USB laptop connection and server configuration, see the Integrated Dell Remote Access Controller User's Guide at dell.com/esmanuals . Steps 1. Ensure your laptop is connected to the front USB Management Port, identified by icon with a USB Type A/A cable.
7. Ensure that all network cables are of the proper type and do not exceed the maximum length. Next steps If all troubleshooting fails, see Getting Help . Troubleshooting a wet system Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Troubleshooting a damaged system Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Steps 1. Re-enter the time and date in the System Setup. 2. Turn off the system and disconnect it from the electrical outlet for at least one hour. 3. Reconnect the system to the electrical outlet and turn on the system. 4. Enter the System Setup. If the date and time are not correct in the System Setup, check the SEL for system battery messages.
Troubleshooting cooling problems CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
3. Install the system cover. 4. Restart your system., Next steps If the problem persists, see Getting Help . Troubleshooting system memory Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
16. If the memory problem persists, repeat step 12 through step 15 for each memory module installed. Next steps If the problem persists after all memory modules have been checked, see Getting Help . Troubleshooting an SD card Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Steps 1. Run the appropriate diagnostic test. For more information, see Using system diagnostics . Depending on the results of the diagnostics test, proceed as needed through the following steps. 2. Ensure that the required device drivers for your controller card are installed and are configured correctly.
Troubleshooting expansion cards Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
4. Ensure that the processor and heat sink are properly installed. 5. Install the system cover. 6. Run the appropriate diagnostic test. For more information, see Using system diagnostics .
6 Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss.
System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance.
7 Jumpers and connectors System board jumper settings Table 30. System board jumper settings Jumper Setting Description PWRD_EN The password reset feature is enabled (pins 2–4). BIOS local access is unlocked at the next AC power cycle. The password reset feature is disabled (pins 4–6).
System board connectors Figure 62. System board jumpers and connectors Item Connector Description 1 J_BP_SIG1 Backplane signal connector 1 2 J_PS_2 PSU 2 connector 3 J_BP_SIG0 Backplane signal connect.
Item Connector Description 10 J_NDC Network daughter card connector 11 J_USB USB connector 12 J_VIDEO_REAR Video connector 13 J_COM1 Serial connector 14 J_IDRAC_RJ45 iDRAC 8 connector 15 J_CYC System .
Item Connector Description 43 A3, A7, A11, A4, A8, A12 Memory module sockets 44 J_FAN2U_1 Cooling fan connector 45 J_CTRL_PNL Control panel signal connector 46 CPU 1 Processor 1 47 J_FP_USB Front-panel USB connector Disabling a forgotten password The system's software security features include a system password and a setup password.
8 Technical specifications Processor Processor type Two Intel Xeon processor E5-2600 v3 product family Power AC power supply (per power supply) Wattage 495 W, 750 W, or 1100 W Heat dissipation NOTE: Heat dissipation is calculated using the power supply wattage rating.
Expansion Bus NOTE: To use slots 1 through 4, both the processors must be installed. (Slot 5) One full-height, full-length x8 link Riser 3 (default) (Slot 6) One full-height, full-length x8 link Memor.
Connectors Front USB One 4-pin, USB 2.0-compliant One USB management port/iDRAC Direct Video 15-pin VGA Internal USB One 4-pin, USB 3.0-compliant Internal Dual SD Module Two flash memory card slots with the internal SD module Video Video type Matrox G200eR2 Video memory 16 MB Physical Height 8.
Physical Storage 5% to 95% RH with 33°C (91°F) maximumdew point. Atmosphere must be non-condensing at all times. Operating 10% to 80% Relative Humidity with 29°C (84.2°F)maximum dew point. Maximum vibration Operating 0.26 G rms at 5 Hz to 350 Hz(all operation orientations).
Physical NOTE: Applies to data center environments only. Air filtration requirements do not apply to IT equipment designed to be used outside a data center, in environments such as an office or factory floor. Conductive dust NOTE: Applies to data center and non-data center environments.
Physical For temperatures between 40°C and 45°C, de- rate maximum allowable temperature by 1°C per 125 m above 950 m (1°F per 228 ft). Expanded Operating Temperature Restrictions • Do not perform a cold startup below 5°C. • The operating temperature specified is for a maximum altitude of 3050 m (10,000 ft).
9 Getting help Contacting Dell Dell provides several online and telephone-based support and service options. If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
Figure 63. Quick Resource Locator 157.
デバイスDell XC730xdの購入後に(又は購入する前であっても)重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります:
Dell XC730xdをまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはDell XC730xdの技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Dell XC730xdの取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Dell XC730xdで得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Dell XC730xdを既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はDell XC730xdの不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Dell XC730xdに関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちDell XC730xdデバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。